Name: Quality Inn at Albany Mall Albany
Address: 806 N. Westover Blvd, Albany, 31707, US

10/10

Exceptional

26 Jul 2026

Sherry

The room was clean, great area for shopping Mall walking distance,Staff was Great! Will stay again.

4/10

Poor

23 Jul 2026

Paula

We have stay there 3 times and every time the pool was not open. The breakfast needs some help, other wise each stay has been. Staff has been wonderful each time.

10/10

Exceptional

12 Jul 2026

Ivan

I enjoyed my stay. The pool was ABSOLUTELY amazing in that Georgia heat.

10/10

Exceptional

05 Jul 2026

Edwina

Nice area and very nice staff

Family_with_children

6/10

Pleasant

29 Jun 2026

Loretta

Good breakfast
Mall close and other stores close by. Needs a deep cleaning and new sheets.

Partner

6/10

Pleasant

29 Jun 2026

Lee

There was a gap under the door in room 123, I was afraid something would crawl into the room from outside.

8/10

Excellent

28 Jun 2026

Yolanda

Nice and clean

Self

8/10

Excellent

22 Jun 2026

Kimberly

It was pretty clean except for the strings of hair I found in tub and sink

Self

10/10

Exceptional

20 May 2026

Michael

Clean room

Partner

2/10

Poor

16 May 2026

michael

Staff is quite rude

Self

4/10

Poor

22 Apr 2026

John

I arrived sooner than expected and was disappointed that they would not let me check in a little early. No apology or reason, just \"no\".

Self

10/10

Exceptional

22 Mar 2026

derrick

Clean

Self

10/10

Exceptional

08 Mar 2026

Candy

Excellent stay ! I will be back !

Friends

6/10

Pleasant

07 Mar 2026

Maurice

It was ok

10/10

Exceptional

03 Mar 2026

Tabitha

Staff is very friendly!! Rooms are clean as well!

8/10

Excellent

27 Feb 2026

Shantiva

Availability

Self

10/10

Exceptional

23 Feb 2026

Lavonne

👍

Self

10/10

Exceptional

21 Feb 2026

Joshua

Ik

10/10

Exceptional

15 Feb 2026

Cameron

Clean room

Leisure Partner

10/10

Exceptional

02 Feb 2026

Cameron

Clean room, I will come again

Business_and_leisure Partner

10/10

Exceptional

01 Feb 2026

Cameron

The room are clean, staff was nice

Business_and_leisure Partner

10/10

Exceptional

28 Jan 2026

Tabitha

Very friendly staff, room was very clean!!

Partner

10/10

Exceptional

15 Dec 2025

Delores

Room was very clean it was comfortable bed was very very comfortable I enjoyed the breakfast that they did serve

Friends_and_family Friends

10/10

Exceptional

17 Nov 2025

Monique

Great customer service

4/10

Poor

10 Nov 2025

Mark

Very uncomfortable bed

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Darlene

Nice service

8/10

Excellent

25 Oct 2025

Reggie

price is right

2/10

Poor

19 Oct 2025

Jessica

Room stinks like Urine, sketchy hotel, people hanging outside all day and night! I checked in and left immediately! I did not stay here!! 0 stars!

Leisure Self

8/10

Excellent

18 Oct 2025

Gary

Ok

Partner

10/10

Exceptional

16 Oct 2025

Ke'Nya

Good

2/10

Poor

15 Oct 2025

Richard

Need more handicap parking

Leisure Friends

8/10

Excellent

06 Oct 2025

Dettranay

Sad breakfast. Frozen boil eggs and yogurt. No meat for breakfast. Waffle was good( make yourself)

Leisure Friends

6/10

Pleasant

01 Oct 2025

Carla

Floor was slick and sticky. There was mold behind the toliet. There was a big wet stain on the bed spread.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Duc

Good

8/10

Excellent

27 Sep 2025

Donna

There were several different stores within driving distance and lots of restaurants near by to choose from. We were put by the pool area, making it very well lit and safe to get in and out of our vehicle.

Business_and_leisure

8/10

Excellent

17 Sep 2025

Bill

Quick check-in with no problems. Room could be cleaner. Missing light bulb by desk.

Business Self

10/10

Exceptional

15 Sep 2025

Elizabeth

Love it. Such a great value!!

Friends_and_family Friends

2/10

Poor

11 Sep 2025

Amber

The mall nice the motel not

The staff was polite both day and night, The cleaning though?? You can tell the person who cleans has never been taught. The bathroom toilet has a ring, corners are not cleaned, floor in shower wasn't cleaned just sprayed, mildew, poop bugs flying around after shower water hits drain. The rooms need a makeover both cleaning and repair. A frog, snake or something could crawl through door. If it had not been for an emergency I'd left.

Self

10/10

Exceptional

07 Sep 2025

Annie

It was ins great location near the mall

Business Partner

10/10

Exceptional

05 Sep 2025

Phillip

Nice, clean room. Great service

10/10

Exceptional

02 Sep 2025

Janicee

I really enjoyed the stay here

8/10

Excellent

31 Aug 2025

Leontarius

Liked the area but didn’t like the roaches in the room or the hair all in the shower that wasn’t properly cleaned.

10/10

Exceptional

19 Aug 2025

Elizabeth

Very good value

Such a great value. Very nice for the price. Will stay here again.

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Ashley

Everything was good and the only thing that was wrong with my room was the water from the shower was leaking on the floor and my closet door didn’t shut but other then that it was okay

6/10

Pleasant

09 Aug 2025

Marlene

They need to do a deep clean of the room. Door handles were dirty and sticky shower floor was far from clean. Bed was good though.

Self

10/10

Exceptional

07 Aug 2025

Shaun

Great

6/10

Pleasant

03 Aug 2025

George

The refrigerator temperature was inadequate, no freezer compartment. Had mold in shower. Need better pillows

Leisure Family

10/10

Exceptional

23 Jul 2025

marquevis

Nothing

Leisure Family

2/10

Poor

21 Jul 2025

Verified traveler

Room was dirty the shower had mold in the corners, the air conditioner was leaking had water coming up through the floor.

Friends_and_family Family

4/10

Poor

16 Jul 2025

Sharon

The property was dated, Looked like a lot of people actually live there and hang out on the stairs a lot and leave trash everywhere,the breakfast buffet was the worst ever with very few options and no hot choices, the prepackaged boiled eggs were frozen hard.
I stayed there three days and never had housekeeping come in, they do not provide soap or shampoo and the toilet got stopped up twice. Will not be back!

Leisure Family

6/10

Pleasant

05 Jul 2025

Pamela

Smell like mold

2/10

Poor

15 Jun 2025

Kenyarta

There was roach I’m our bathroom

Leisure Family

6/10

Pleasant

14 Jun 2025

Douglas

Fill soda with products they on the machine change up breakfast options.n9 24 hour coffee when its a machineI

Leisure

2/10

Poor

14 Jun 2025

Maurice

The linen was dirty and people were smoking pot net door

Partner

8/10

Excellent

13 Jun 2025

Michel A

Amazing

Self

2/10

Poor

01 Jun 2025

Latrika

I had an infestation of roaches in my room and I had to pay for a new room at a different hotel.

Business_and_leisure Family

6/10

Pleasant

25 May 2025

Calvin

Nothing unique about the property but I like that the pool shut down at 9pm some rather swim when its not 100 degrees outside

Leisure

4/10

Poor

25 May 2025

Mike

Site & was fine, no issues. Room was not as good.

Business Self

4/10

Poor

15 May 2025

Mumtahinah

Terrible!! 2/5 stars. My fiancé’s luggage bags were stolen on the property. We went to the front desk and asked them to check the cameras. We were informed that they were no cameras by the stairs or our hotel room. Which is crazy. No one saw anything management was of no help they told us to calm down. No help.The only reason we found his luggage is because we were knocking on every hotel door. My fiancé was suspicious of the neighbors in the room next to us. We knocked twice no one answered third time they answered and said they had the bags. They were crack heads. Our hotel room had a smell to it. By the microwave and refrigerator it smelled awful. The only reason why we stayed is because it was only for 4 nights. In the middle of the night I saw roaches in the bathroom. I made sure to wash my clothes before putting everything in my car and shake/check my belongings. Only reason for 2 stars is because I like how there was no deposit needed and the hotel was in a convenient area.

Leisure Family_with_children

6/10

Pleasant

10 May 2025

Temika

The staff was very polite and accommodating. I could tell they didn’t have much staff available to help maintain the facility. The room was clean and the bed was comfortable but the bathroom looked like it was half cleaned or a rush job or like there had been some remodeling done and it wasn’t fully cleaned afterwards. I must say though that when I voiced my concerns about the bathroom they came and recleaned the bathroom. My only other concern is they didn’t have anything for breakfast but dry cereal pan biscuits and gravy and this was at 7:00 am. Otherwise it was ok.

6/10

Pleasant

09 May 2025

Linda

The bed was uncomfortable, some lights didn't work, mold in shower, floors in handicap room was very slick, bugs in one ro. om, insulation around doors was missing allowing bugs in room and heat and noise in. We had 2 rooms and handicapped bathroom was unsafe with limited space and bathing facilities. Personnel was very kind but facilty left a lit to be desired.

Leisure Family

6/10

Pleasant

04 May 2025

Barren

The place was okay.Nothing special but it was all right

8/10

Excellent

14 Apr 2025

genevieve

The room was clean, bed comfortable, nice large shower!
However, when we came in for breakfast at 8:30 am, although the end of service was scheduled for 9:am. Not much food was left, no waffle making mix, nor apples or oranges only one slice of bread left and no staff to replenish missing food items. We noticed that a large group of workers were staying at the hotel and might have helped themselves for take out?! Next day of our stay I realized that I had forgotten my 2 jackets in our room closet and called the front desk and was told that they were not found! I know for a fact that I did leave them there. and didn't receive a call back as promised!

Leisure Partner

2/10

Poor

13 Apr 2025

heather

Dirty!!! Thank God it was only one night. Never again!

Partner

8/10

Excellent

13 Apr 2025

Quincey

The staff was very accommodating and the room was clean.

Leisure Family_with_children

2/10

Poor

11 Apr 2025

Angel

Dirty Place

There were roaches in the room and people smoking every where.

Friends_and_family Family

8/10

Excellent

11 Apr 2025

Erica

I gave a four star only because the breakfast was not sufficient. The microwave did not work. No water only orange juice.

Leisure Family

6/10

Pleasant

06 Apr 2025

Rashaad

Average but nice and budget friendly. Would recommend

Business_and_leisure Self

6/10

Pleasant

02 Apr 2025

Verified traveler

We stayed just for a quick stop to get some sleep before continuing our drive. We came in close to 10 pm, and there were guests in line in front of us. The lady at the desk chit chatted with them for 20 min before acknowledge us.
The room was decent and beds were comfortable. No one was at the counter in the morning. There was a sign that said be back in 5 min. Another guest was waiting, and he said he was waiting for 25 min already.
There was no waffle mix, oatmeal, fruit, milk, and we were trying to eat and leave. Finally, after 25 min, 4 employees came down. My husband asked 1 of them if she could refill the breakfast items. After 20 more min there was milk and oatmeal packets. We gave up.

Friends_and_family Family

8/10

Excellent

01 Apr 2025

Daquaneshia

I like that it was safe and quiet. What I didn’t like that the hotel didn’t have a bathtub

Business Self

10/10

Exceptional

31 Mar 2025

alexandra

Property was very clean and staff was exceptional.

Leisure Partner

8/10

Excellent

27 Mar 2025

Edward

Great stay but awful breakfast for the price and it being Quality Inn

10/10

Exceptional

23 Mar 2025

Maria de los Angeles

Very attentive staff

10/10

Exceptional

23 Mar 2025

Chloe

Our stay at the quality inn was excellent! Staff was very helpful. Breakfast was good and had decent options. Bed and bathroom were clean but housekeeping could be more thorough, our microwave was dirty. Will definitely be returning, overall it was a very good value!

Family_with_children

8/10

Excellent

22 Mar 2025

Angelica

The hotel was decent. I would have liked more for breakfast but is was ok. The pool was closed and there was no hot tub.

Leisure Family

10/10

Exceptional

18 Mar 2025

Dovy

It appears well maintained and very clean. The young woman that checked me in was very friendly and patient

Leisure Family

10/10

Exceptional

15 Mar 2025

Devan

Will stay again!

Clean, comfortable, great price and wonderful customer service. I stayed a week while in Albany for the Christian Worldview Film Festival. Will stay there again.

Business Self

8/10

Excellent

08 Mar 2025

Willie

For the price, it was a good clean Motel

Business

10/10

Exceptional

24 Feb 2025

Joshua

Great stay for me and my crews

Business

10/10

Exceptional

22 Feb 2025

Alicia

Staff is extremely friendly! Rooms were clean and spacious.

8/10

Excellent

22 Feb 2025

Christopher

You can't complain about the service

Mr. Patel is a dynamic manager and his willingness makes this hotel 4 star.The property is a bit dated but the service is top notch.

Friends_and_family Family

10/10

Exceptional

20 Feb 2025

Lisa

Patrick was Awesome

Leisure Partner

10/10

Exceptional

19 Feb 2025

Yohan

Super friendly staff

8/10

Excellent

01 Feb 2025

Wendy

I've stayed here before and liked that the neighborhood appeared safe.

Leisure Friends

10/10

Exceptional

26 Jan 2025

Sarah

Very friendly staff, very clean surroundings and the room was very clean as well.

Leisure Family

10/10

Exceptional

15 Dec 2024

Grace

Clean hotel in a safe location. Close to restaurants and shopping.

Leisure Friends

10/10

Exceptional

01 Dec 2024

Tracy

Brown

Awesome

8/10

Excellent

26 Nov 2024

Benjamin

I stayed here a week and had no problems. They cleaned the room daily, which does not happen in every hotel, so extra points for that! Right by the mall and other stores and lots of food so it’s worth it.

10/10

Exceptional

24 Nov 2024

Allyson

My family and I like to stay here even though we’re local. This is one of the properties that we stay in the most during severe weather. The location is convenient and their shopping and food in the area along with it being in walking distance of shopping in the mall. It’s not in one building like some other properties, meaning that if there is severe weather, you cannot go to the lobby and get breakfast without going outside. There is a refrigerator and microwave in the room so for the price we are always satisfied.

Business_and_leisure Family

10/10

Exceptional

21 Nov 2024

Tyra

Nice place with nice staff. The rooms are decent size, and not difficult to get things you need from staff. Not too noisy and in a convenient area. A little pricey for me, but fine place to stay.

Business_and_leisure Self

2/10

Poor

19 Nov 2024

James Y

Horrible stay.

The room was lacking in cleanliness. Bathroom floor was not clean, dust and trash were behind the bed. The curtains were nasty and dirty with big stains. I expected better. I will not stay there again and will not recommend to anyone. Hope the other Quality Inns are not like this one. If we could get our money back, I would. Horrible,Horrible stay.

Partner

2/10

Poor

15 Nov 2024

Francis

Listed as having ahot tub on your site, no hot tub!!!! After a long day of motorcycle riding, we booked this room because of hot tub!!!!! Very disappointed 😞

Leisure Friends

2/10

Poor

10 Nov 2024

Mark

Roach is crawling up the wall bed, uncomfortable

2/10

Poor

05 Nov 2024

Ora

This was the worst Quality inn I have ever stayed in. It was extremely filthy. I believe the bed might’ve had bedbugs. The phone did not work. Most of the plug outlets did not work. The shower was filthy. The toilet seat was filthy with pubic hair on the toilet seat and it looked as if all they did was come in and maybe change the sheets. I felt disgusting after staying here and I have rashes on my legs .I will not be coming back.

Leisure Self

4/10

Poor

04 Nov 2024

Ronald Keith

I've stayed here several times, and this last time was it. No pool, no hot tub! There is a pool, never opened. Staff wasn't any help. Advertisement said hot tub, not one. Breakfast was the same every day. Found mold on a piece of bread. Not much to say about here, won't be back.

Leisure Self

10/10

Exceptional

27 Oct 2024

Leonard

I seen them updating the property and the location fit for my needs and access to the highway.

Leisure Family

8/10

Excellent

21 Oct 2024

Gala

Quite

Leisure Self

2/10

Poor

20 Oct 2024

Danny

Poor Room Condition and Awful Stay

The room was outdated and had rusty lamps and stained walls. We kill two spiders inside the room. The TV remote control was held together by black electrical tape. The room was overpriced for the condition of the room. Breakfast was poor. White paper towels were used as napkins in the breakfast area. This will be my last stay at this hotel and any other Quality Inn.

Friends_and_family Family

2/10

Poor

20 Oct 2024

Torrice

DON’T STAY HERE! Nasty, mildewed mess. Came for ASU homecoming weekend. Only stayed here because everywhere else was full. It was disgusting. Black mold in the shower. Brown stains that looked like poop on the window curtains, just awful. And the overall smell will make you gag. Then they had the nerve to make the room key unusable an hour and half BEFORE check out time. We were leaving anyway at 10:00, check out is at 11:00. But the key stopped working around 9:30, had to have housekeeping let us back on the room to make sure we had everything out. Ridiculous! Save yourself, don’t stay. Ugggh. Gross, just gross. If I could give negative score numbers, it would be -10.

4/10

Poor

17 Oct 2024

Anthony

So I liked the location. It was close to restaurants and shopping that was walking distance. I did not care for some of the people in the parking lot that was soliciting. I did not care for the TV that was in my room that would turn off on its own every 10 to 30 mins. I did see bugs. The caulk in the showers also had mildew

Business Self