Name: Red Roof Inn & Suites Albany, GA
Address: 1400 Dawson Road, Albany, 31707, US

6/10

Pleasant

19 Jul 2026

Sheller

Room was drab cold and had a damp like feel to it. Was supposed to get a king and was given a double. So comfort was an issue, the bathroom door would not close. I've stayed here in the past and never had a complaint. The staff was great and I normally don't complain but not a very pleasant stay☹️

Family

2/10

Poor

12 Jul 2026

ANNIE

The room I had didn’t have a number plate just a hand written paper. No fire alarm in the room so if there was a fire you would’ve been notified. The bathroom door knob was hanging off and didn’t have the piece so you could properly close and lock the door. The shower head was very corroded so a 7-10 minute shower took you 30-45 minutes to accomplish. Basically the room appeared to be under renovations but they put me and my family in it.
We had a scary movie hotel experience without the gore.

Family_with_children

10/10

Exceptional

03 Jul 2026

MaKeisha

Friendly staff

Family_with_children

6/10

Pleasant

29 Jun 2026

Leontarius

Pretty Clean Room and Spacious

2/10

Poor

28 Jun 2026

Shari

The whole experience was AWFUL!! The so called continental was coffee, cold cereal , opened orange juice, open apple juice same juice every day.
The room was so dirty that me and my disable husband had to clean it before we slept there. Potato chips all under the bed, the sheets were dirty, so we had to ask for cleaning stuff and when they gave us clean sheets some of which had holes in them. The microwave had so much rust in it you could hardly open it., The toilet was so broken when my disabled husband tried to sit on it, it rocked from side to side. I was so upset and disappointed the next morning I asked to speak to the supervise and she was not even caring, she was rolling her eyes and I let her know how upset we were and we needed a new room. I have a video of the holes in the wall , mold in the shower, filthy
AC and mold around the windows, the room door would not closed completely. We check out early. I WOULD NOT RECOMMENT THIS HOTEL TO ANYONE!!!!!

Family

4/10

Poor

26 Jun 2026

Patrice

I chose this hotel because it was close to Albany State University and we had to be there at 830am. Let us just say, not what we are used to. We got almost no sleep. We slept on top of the blankets. The air conditioning did not fill the room.The bathroom ceiling looked like there was mold. The towels and washcloths were paper thin. The young lady who checked us in was very helpful and came to the room to help with the television. When we checked out there was no one at the desk, so we left the key on the counter. We were able to get apple juice before we left. Would I stay here again???? Absolutely not!

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Hungwell

Got their late and had to leave early. But room is clean and quiet.Made for a good night's rest,Thanks 😌

Friends

8/10

Excellent

13 Jun 2026

Cynthia

I

2/10

Poor

25 May 2026

Gloria

I will never ever ever choose this place again I spend the night with the homeless an be more comfortable an relax

Partner

10/10

Exceptional

22 May 2026

Yaritza

Friendly staff, clean room, hot water and basic breakfast. Dog friendly was a plus.

2/10

Poor

19 May 2026

Donda

Staff was very rude, especially the woman working in the front desk, unprofessional and extremely prejudice!!!!!

Friends_and_family Family

4/10

Poor

16 May 2026

Jason

It was dirty and really dusty

Friends_and_family Family

6/10

Pleasant

15 May 2026

Jessica

Roaches in room

Friends_and_family Family

10/10

Exceptional

11 May 2026

Sharon

Yes, could yave been bit more attention to cleanliness in bathroom

Friends_and_family Family

2/10

Poor

10 May 2026

Rena

I’ve bucket was in the bathroom there was mold in the shower sink was leaking toilet dirty dont ever go there even if you need some sleep stay far away from Red Roof Inn

2/10

Poor

09 May 2026

Nicole

Bathroom had mold, the bedding was dirty, the staff was unprofessional, the whole building had a bad mold smell

Family

10/10

Exceptional

09 May 2026

Derrick

Htrat

Partner

6/10

Pleasant

30 Apr 2026

Jarell

No breakfast staff was usless

Pet

2/10

Poor

29 Apr 2026

Lisa

First time was good, but second time coming here was not to good. Check in was great no problem walk in the room it looked clean after checking out but was to busy to stay in until the next night from being so busy from the long drive and working. I WENT TO SLEEP AND WOKE UP THE NEXT MORNING BEING ATTACKED BY FLEAS. Yes I reported it to the front desk and still waiting for a response. So with that being said I’m so upset.

Business Self

10/10

Exceptional

05 Apr 2026

Kamelia

The lady that check me in was so nice The room was clean

2/10

Poor

29 Mar 2026

Kimberly

Please read reviews before you book.

10/10

Exceptional

27 Mar 2026

Chad

Yes

Self

8/10

Excellent

14 Mar 2026

Laquestria

I was impressed. My room was clean and smelled clean. The only flaw was the lack of curtains and the blinds were damaged so the sun shined right through. I would stay again

Friends

8/10

Excellent

11 Mar 2026

Rhea

Room needed repairs; hole in wall and hvac cover off but all together was a nice stay.

Pet

8/10

Excellent

06 Mar 2026

anthony

Just needs some updating new linens & a better breakfast

2/10

Poor

01 Mar 2026

Phillip

I didn't even stay I didn't check in and was charged full price.

6/10

Pleasant

28 Feb 2026

Christan

Staff was nice, room was a mess.

Partner

6/10

Pleasant

22 Feb 2026

Quinn

The bathroom floor and tub definitely need to be upgraded. The sheets and pillows should be replaced, as they did not feel fresh or up to standard. I will say the staff was good and professional, which I appreciated. However, I did not like that there is a $25.00 fee for early check-in. That was disappointing.

Self

2/10

Poor

15 Feb 2026

Barbara

I book a room online paid for it get to the hotel and they tell me they don’t have any more rooms and I haven’t been refunded

8/10

Excellent

14 Feb 2026

Darreous

Clean room and etc

Leisure Self

10/10

Exceptional

04 Feb 2026

Jonathan

Thank you i had a very nice time

Self

10/10

Exceptional

23 Jan 2026

Darvi

Everything

8/10

Excellent

21 Jan 2026

Tasha

Room

Business_and_leisure Partner

6/10

Pleasant

19 Jan 2026

Jose

They mention that they offer breakfast, but it's actually very bad, or rather, they don't really have any, and the condition of the shower is not very pleasant.

10/10

Exceptional

18 Jan 2026

Kidannys

Exactamente

4/10

Poor

18 Jan 2026

Torri

The bathrooms were worn down badly and not tidy... we were killing roaches that crawled out of the sofa b ed and up the walls of the bathroom... We were already drained becauae of the drive and being their for a funeral. We dealt with our room but ny parents first room would not get warm so we did have to change their room the second room heated better but still was not pleasant.

Family

10/10

Exceptional

11 Jan 2026

Sheneeka

Great

8/10

Excellent

06 Jan 2026

HELEN

Staff was courteous, quiet area large room

10/10

Exceptional

30 Dec 2025

Eric

Yes everything was great as usual

Partner

6/10

Pleasant

28 Dec 2025

Taylor

Staff was nice. Rooms were very outdated

Friends_and_family Family

4/10

Poor

20 Dec 2025

Christie

Room clean but spartan, tiny bathroom, no chairs or other means of laying out clothes, tv impossible. Key cards became inactive upon return from breakfast room, locking us out in 15° weather. Manager acted as if it was our fault

6/10

Pleasant

19 Dec 2025

Kenneth

The room was ok bathroom wasn’t clean had to clean it myself and it was a odor in the building

10/10

Exceptional

17 Dec 2025

Serena

The staff was friendly and made me feel welcome. My room was clean and smelled good.

Leisure Self

4/10

Poor

29 Nov 2025

rebecca

Mold in the shower all over the roof. When told them they sounded like it didn't matter. When we have breathing problems.

Leisure Family_with_children

10/10

Exceptional

19 Nov 2025

Janiecea

Just needs to be more clean and get rid of the mold in the bathroom

Business_and_leisure Partner

10/10

Exceptional

17 Nov 2025

Joyce

Breakfast ok need meat to it.

Friends_and_family Family

8/10

Excellent

09 Nov 2025

Jaime

Great rooms

4/10

Poor

01 Nov 2025

Jennifer

The hotel was dirty and run down.

Business Family

6/10

Pleasant

24 Oct 2025

Guyton

Dirty room, mold in shower, extremely limited breakfast,

Self

2/10

Poor

23 Oct 2025

Latisha

Staff was ok nice and helpful but rooms are dated and dirty mold on walls and ceiling bathroom horrible renovation is much needed

Leisure Self

2/10

Poor

21 Oct 2025

Nicole

They canceled my room reservation without my knowledge and I only found out that it was canceled because I wanted to update the dates. The site was still trying to pull money after I was told the reservation was canceled. Also, apparently it had been canceled for days.

Leisure Friends

4/10

Poor

19 Oct 2025

Tanisha

This was by far the dirtiest most run down hotel I’ve ever stayed in. They need to fire whoever is cleaning the rooms. It’s also extremely outdated. I would only book at this hotel again if I was absolutely desperate.

Leisure Self

10/10

Exceptional

11 Oct 2025

Joanna

The television and wireless didn't work at all

10/10

Exceptional

10 Oct 2025

Ernestine

Staff

6/10

Pleasant

07 Oct 2025

Shimere

It was ok for a $97 room 5/10

Partner

4/10

Poor

28 Sep 2025

Adrienne

Room was in very poor condition, no blinds on the windows, towels small and thin, looked like some huge water stains on the ceiling and in the bathroom. Light fixtures were in poor condition. Floor looked dirty

Leisure Partner

2/10

Poor

28 Sep 2025

Tumetris

This place is in need of serious renovation or it should close. Rust was everywhere. The faucet was not screwed down. Hair was on the floor. Hallway smelled of Marijuana. Will not stay there again.

Leisure Family

6/10

Pleasant

28 Sep 2025

David

Breakfast was underwhelming

6/10

Pleasant

22 Sep 2025

Tommy

The shower was very loud the room had a very sour smell to it. The breakfast was very limited. The hotel is old and needs improvements

Business_and_leisure Family

10/10

Exceptional

19 Sep 2025

Daniqua

Clean

4/10

Poor

12 Sep 2025

Patrick

Front desk warned me not to park at the far end of the hotel for risk of burglary. Bathroom was worn, dingy, towels were rough enough to use as sand paper. Flooring in the room was gapped and uneven collecting dirt and grime. Table surfaces were sticky and felt unclean. The curtains were cheap and could not blockout the intense light from the lights in the parking lot aka the crime deterrent!

Business Self

6/10

Pleasant

08 Sep 2025

Verified traveler

It was ok

The room cold use a little updating. It also had a moldy smell

Friends_and_family Family

4/10

Poor

31 Aug 2025

Debbie

Breakfast was hardly there. Tub had ring in it.

Leisure Self

10/10

Exceptional

28 Aug 2025

Jessica

The front desk Clerk Adam was such a gem he was very pleasant and professional made me and my family feel very comfortable and Welcomed very clean and quiet property will be back again just for leisure Thank you Adam

Business Family_with_children

4/10

Poor

17 Aug 2025

Martha

I had requested a handicap accessible room but none was available. One of the light bulbs was blown. There was no remote control for the TV. I had to go to the front desk several times to resolve this issue. The remote did not work Friday night. The power turned on and you could only adjust the volume, higher.

Saturday morning I went to see what was on the menu for the continental breakfast. The only things that were offered was waffles, cold cereal, and bananas.

I returned to the front desk regarding the remote control and was given one that worked. Unfortunately, the closed captions were on and I couldn’t remove it. The manager had to come in a reprogram the remote to remove it.

The beds were comfortable and the location was idea.

Friends_and_family Family

8/10

Excellent

04 Aug 2025

Peter

Breakfast badly needs an upgrade--all that was available was cereal and waffles (with no butter!). Add yogurt with fruit, pastries, bananas, hard-boiled eggs.

Business

2/10

Poor

25 Jul 2025

Teara

Mold all in the room and nasty tub, was moved to another room that had water coming from out the floor.

Business Family

4/10

Poor

25 Jul 2025

Royzell

Towels are old and itchy the room smelled off almost dingy

Leisure Self

10/10

Exceptional

23 Jul 2025

Raheem A

Great place

Business_and_leisure Pet

2/10

Poor

21 Jul 2025

Tabitha

Overall Rating: ⭐️ (1 star)

Review:

Our stay was absolutely terrible. The rooms were dirty and smelled like mildew—there’s clearly a serious mold issue throughout the building. My brother’s room was entered by staff, and all his full Coke cans were stolen. Shockingly, the fridge was refilled the next day with bottles of Coke like nothing happened—completely unacceptable.

To make matters worse, I had my 150-pound disabled dog with me and was forced to carry him and all our luggage up the stairs because the hotel has no elevator. The hotel is not accessible and extremely inconvenient.

My brother and his two workers also had a horrible experience. The “breakfast” consisted of cereal only—this place is not what it advertises and should honestly be shut down for health and safety reasons.

Avoid this hotel at all costs.

Business

4/10

Poor

07 Jul 2025

London

The rooms had mold everywhere in the rooms. I had to go buy my own clean products & bedding to feel comfortable enough to sleep there.

Leisure Family_with_children

6/10

Pleasant

06 Jul 2025

Baylee

Outdated cleanliness was ok staff were great.

Business Self

6/10

Pleasant

06 Jul 2025

Baylee

Outdated. Cleanliness was ok. It was booked for work and done what was needed.

Business Self

2/10

Poor

05 Jul 2025

Byron

Terrible

First the rooms were not cleaned well at all . The linen was stained and old . Shower barely sprayed out water due to being clogged. Towel were hard and old . The breakfast was non existent . Coffee waffle and a banana . Lobby was a construction staging area . I have stayed here before . It has plummeted in quality .

Self

6/10

Pleasant

25 Jun 2025

Melinda

The staff was very friendly and check in went smoothly. Now, for the not so good part. The shower had black mold, the electrical outlets did not work in the bathroom so I could not use the hair dryer. The outlets by the couch area did not work either. There were no dog poop bags in the outside area. Thank you. Melinda Wenderlein

Business Partner

2/10

Poor

25 Jun 2025

Kwanza

I didn’t like it im sorry..

Business_and_leisure

2/10

Poor

24 Jun 2025

Shannetrice

The lamps in the room had chewed up gum inside of it the walls was so dirty the ac vent is so nasty room needs a deep cleaning or maybe some new housekeeping

Business_and_leisure Family

8/10

Excellent

20 Jun 2025

Amy

Descent place to stay. Could definitely use some renovations.

Business Partner

10/10

Exceptional

15 Jun 2025

Monty

nice short stay

a work trip

Business

8/10

Excellent

15 Jun 2025

jose

Decent place front desk people very friendly.

Business_and_leisure

4/10

Poor

12 Jun 2025

Jacob

Shower pressure sucks!!!

8/10

Excellent

11 Jun 2025

Nicole

No complaints

Leisure Family

4/10

Poor

04 Jun 2025

Misty

The property online showed it was well kept and nicely updated. The room costed almost 100 dollars for just one day. There was mold in the bathroom and several things were broken in the room. Parking is odd and rather limited. The property is not in the best location but it did ok for a one night stay. Some rooms were being painted at the time of my stay but the property itself could really use a remodel. I would not stay again.

Business_and_leisure Partner

8/10

Excellent

27 May 2025

Latarsha

The staff was very nice and willing to help. The property was in great condition and felt homely. But the towels, facecloths etc…looked old and used already. So if it wasn't for that, I’d give them a perfect score.

Leisure Family

8/10

Excellent

19 May 2025

jshon

👍

2/10

Poor

16 May 2025

Isabel

My problem is with Expedia. I searched for Albany, NY. How I ended up with Albany Georgia is a mysyery. Now I'm losing my money for the reservation and had to pay for another reservation in Albany, NY.

2/10

Poor

16 May 2025

Tekeber

The room looked clean till I put on my white socks a walked on the floor. The didn’t mop my socks were brown. An the shower had mold

Business

6/10

Pleasant

15 May 2025

Timmy

I'm not sure what would take you to Albany, GA but this place wasn't bad. It wasn't good but not bad.

2/10

Poor

14 May 2025

Leslie

Do not stay here.

I gave a 1 star because you had to give something to leave a review. They actually deserve a minus 10. I booked my room 2 months in advance for a graduation. I drive 4 hours only to be given a dirty room . Food on the skirt of the bed , dirty floors, bathroom sink was dirty, smelled awful, no clean bath towels. When asked to switch rooms the night auditor called the owner. Because they were over booked they could only refund my money. No other hotels had vacancies and they had no one that could clean the room. So I had to drive back to my home 3 hours and drive back to Albany for a 9AM college graduation of my granddaughter. My daughter also had 2 rooms both were not clean. The worse of the 2 she cancelled and covered the bed with towels to sleep on. She had to place a towel in the bathtub to use it. dead insets were on the floor and in the bathtub.This is unacceptable and will be given to the Better Business Bureau and Health Department.

Friends_and_family Family

4/10

Poor

10 May 2025

Nikeya

The check in staff was helpful. The hotel is two stories, however there is no elevator. No pool. There is very limited seating in the lobby area, so it really does not accomodate group eating. The breakfast offered is very limited. The rooms are old moldy and we saw bugs. The bathrooms are very outdated and feels unclean because of the wear and tear.

Leisure Family_with_children

10/10

Exceptional

09 May 2025

Roderika

Good place

Leisure Partner

2/10

Poor

06 May 2025

Debby

awful

I can’t

Partner

4/10

Poor

04 May 2025

Raquel

Let me start by saying this was a last minute decision. For the price i paid i was not expecting a 5 star resort. HOWEVER, i wasn't expecting this either.

The hotel DEFINITELY needs some updating. Again, i wasnt expecting 5 star. The bathroom needs some updating, the towels are paper thin and the perfect size for 13 yr old. There was rust around the shower drain as well as the fan in the bathroom.
Housekeeping probably needs to be trained because the mirror in the bathroom was horrible, it looked like a 2 yr old cleaned it. The comforter on one of the beds had VISIBLE blood stains ( like the last person in the room fresh bllod stains). The room did have a mini fridge but the freezer part was frozen like it needs to be defrosted. The walls in the room are paper thin. I walked to the front desk and could clearly hear everything in every room as i walked by. The tv in the front lobby was so loud and played all night. Now on to this \"BREAKFAST\" They say is included. It LITERALLY is a waffle maker, half used ceral ( no it was not refilled. I went around 5 am to grab a cup of coffee. Came back at 8ish and the ceral looked the same) &, bananas. Oh and coffee. They have an entire area that lools like it could be a good space for a nice breakfast but they use it for storage. There isnt any oatmeal,grits, yogurt, bagel or anything that even the resembles a continental breakfast. So if you are thinking you will eat breakfast here, you better doordash it .

Leisure Self

4/10

Poor

30 Apr 2025

Juanita M

Not a good breakfast variety and the service was not met for my disabled mother even though was told on the phone they would help her with extra things if needed but they never did. Plus found a roach in our room

Leisure Family

2/10

Poor

30 Apr 2025

Steven

The tube was cracked no smoke detector in the room and only stayed 1 night and didn't get a refund

Business_and_leisure Self

10/10

Exceptional

29 Apr 2025

Noralis

EVERYTHING OK!!

4/10

Poor

28 Apr 2025

Josip

Staff was friendly. The rooms and bathrooms are outdated and shared. The window curtains do not cover the whole window, so the lights outside the window shine through the whole night into the room.
Bathrooms had mold in the corner around the whole shower. The walls and window were so thin, you can hear everyone the whole night. Very noisy. Said “breakfast included”, breakfast was only cereal. Not even fruit or bread or anything. Very disappointing stay, definitely spend a little more money on a quality hotel if you want quiet, peace and good breakfast.

Business Partner

4/10

Poor

27 Apr 2025

latonya

I rate it a 4/10, breakfast need to better

Leisure Partner

4/10

Poor

26 Apr 2025

Susan

The staff check in process was seamless and pleasant. However, walking to room noticed carpets needed vacuuming badly. Upon entering the room it smelled like urine or dirty mop. There was mold on the shower walls and corners were dirty. Dirt under the sheets as if someone put their dirty foot under the covers and linens weren’t changed. Dingy white towels. Dirt in and on window jam like never cleaned. Thick dust on lamps. Will NOT stay again!

Leisure Family

10/10

Exceptional

19 Apr 2025

piotr

Nice and clean

Leisure Family