Name: Park Inn By Radisson Albany GA
Address: 2729 Pointe North Boulevard, Albany, 31721, US

8/10

Excellent

13 Jul 2026

Gilbert

This hotel has changed management and is still a good deal, but they have done away with breakfast and just have coffee and juice along with protein bars and cupcakes. The waffle machine was broken while I was there so there really isn't any breakfast.

Self

10/10

Exceptional

10 Jul 2026

Jahaziel

So nice I extended my stay instead of changing locations when my trip got extended.

Self

10/10

Exceptional

10 Jul 2026

jahaziel

Room was clean and pool great!!!!!!!!

Self

4/10

Poor

07 Jul 2026

Kal

A once great hotel. 5 night stay, first room had towels and linens on the floor, not vacuumed or cleaned. Second room had 'many' toenails on floor outside the bathroom. Third room no plug, making bathtub unusable. Not even a single bar of soap. Forth room, again, no plug for the bathtub or bathroom sink. I went to call the desk only to discover the phone was just a prop, no cord. Smoke detector had been removed, I don't think it was even legal to rent. Breakfast, which used to be great, is now marginal at best, can't even get a piece of toast. Eggs of any kind, forget about it. Coffee was good though.

Partner

10/10

Exceptional

05 Jul 2026

Bassey

Good

10/10

Exceptional

05 Jul 2026

frank

all areas were excellent.

Self

10/10

Exceptional

21 Jun 2026

Valarie

The room was very spacious and clean the staff was very really and attentive

Friends

10/10

Exceptional

31 May 2026

Valarie

Everything was nice and the staff were super nice

Self

8/10

Excellent

25 May 2026

Richard

Good 👍

6/10

Pleasant

14 May 2026

Pradeep

No soap in bathroom. Staff very helpful

Friends_and_family Family

2/10

Poor

10 May 2026

Ursula

The only nixe thing I can say is that the guy at the counter was nice. The online pics are NOT equivalent to the actual site! This is a low-quality hotel! We only needed ONE night and this hotel supposedly had good ratings! The first room was open when we got to it. There was white thick stuff on the door handle on the inside. The bedspread had Black smears on it and the toilet was dirty! We tried to cancel and leave! Hotels.com would not help us with that! The guy offered us an upgraded room and we reluctantly said okay.

The room was a King bed suite type of room from the 1970's!!!!!! The refrigerator, stove, sinks....everything was OLD AND OUTDATED!!!! The windows had no curtains and blinds that fit only HALF of the window! The sinks dripped water and had to be maneuvered to an off position!

The sheets were OFF WHITE with a brownish stain in the middle! It was after midnight and we just too exhausted to move rooms AGAIN!!! I used my clorox wipes to clean the bathroom and wipe down everything. I used my Lysol spray on the bedspread and chair where we sat out things!

The guy that was on duty said that the cleaning is not up to standard because of high turnover, and its worse there than other places. He said they are working on getting the hotel up to standard with cleaning and other areas!!! WE SLEPT ON TOP of the bedspread and used our own blanket! We were out of there IMMEDIATELY at 6am!!!

DO NOT BOOK HERE!!! THEY SHOULD BE ASHAMED!!!!
Hotels.com owes us a REFUND!!!!

Friends_and_family Family

4/10

Poor

06 May 2026

Holly

We booked this hotel specifically for the pool, we arroved and was told it was out of order. The bathrooms and carpet need replaced-stains yuk! The toilets squeeled when flushed and our room phone dodnt work when I jeeded tp call the front desk.

Family

4/10

Poor

02 May 2026

Ami

Room was dirty. I asked for changed of room and same thing

10/10

Exceptional

27 Apr 2026

Courtney

Great loved it

Friends_and_family Family

6/10

Pleasant

24 Apr 2026

Mary

Staff was very nice and the room was fine. Unfortunately, the bed was very uncomfortable. It slid downhill from right to left so both my husband and I slept on a slant all night. While the hotel was fine, I wouldn’t stay here again because of the bed and wouldn’t recommend this hotel.

Partner

10/10

Exceptional

16 Apr 2026

Courtney

I love it here

8/10

Excellent

29 Mar 2026

Elliott

The hotel staff was friendly and accommodating. The breakfast left a bit to be desired, but to be fair, it was a Sunday. The coffee was good, though. The room was nicely furnished, and even had a fridge and microwave, which was very convenient. I'd stay there again for sure!

Self

8/10

Excellent

13 Mar 2026

Michael

N/A

Partner

4/10

Poor

18 Feb 2026

Kevin

The mattress was deformed, the pillows even worse. It was hard to get any rest with a bad mattress

10/10

Exceptional

08 Feb 2026

Kari

Room was OK, location was good, normal nice things. The room didn’t have a hairdryer so I went to the front office and they were very kind, opened up a new box for me

Friends_and_family Friends

10/10

Exceptional

18 Jan 2026

Lelin

Nice staying, I are looking to comeback.

Business Partner

6/10

Pleasant

08 Jan 2026

Tracy

Check in was flawless. Room was ok. Needed a good cleaning. Breakfast was posted that it was open until10:00 am. When going to get breakfast at 9:15 am it was closed. There was a person that was rude about the signage. Stating that they should hav3 taken it down.

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Lucretia

The area around the hotel is perfect. The hotel itself not so much. The entire bathroom needs to be redone. The rooms stink. The sheets on the beds are discolored and the beds are uncomfortable. The television doesn’t work. I could go on and on. My teenager said she would rather sleep in the car. Never again would I stay here.

Leisure Family

4/10

Poor

31 Dec 2025

Deborah

This hotel was rated a 3 star however needs to be rated a 2 star. The location and area was excellent. The lobby, breakfast/sitting area and hallways were neat and clean with no unpleasant odors. The room was neat and clean when you walked in, however the drawers had old food in them, the refrigerator needed to be wiped, not having adequate towels and no hair dyer. I discussed the above with the young man at the desk and he stated he would let the housekeeping supervisor know. The young man provided the towels we needed. I asked the young man about there full breakfast the hotel offers the young man stated the breakfast is more a grab and go. I expressed that the hotel web site needs to be updated, as we ended up going to IHOP. A male guest was at the end of the hallway vaporing and this hotel is a smoke free facility.

Leisure Family

4/10

Poor

30 Dec 2025

MICHAEL

Location good, but everything else not.
Mattress not comfortable, sofa with dirty spots. Breakfast not good. Don't recomend anyone to stay here.

Leisure Family

10/10

Exceptional

24 Dec 2025

Sakita

I truly enjoyed my stay. I always feel welcome and refreshed when I stay here.

Friends_and_family Family

4/10

Poor

17 Dec 2025

CHRYS

Check in was slow. Tub stained and very old bathroom. Needs renovation. Tv didn’t work. Beds weee good. Breakfast, cereal and waffle, no fruit or protein. Waffle maker didn’t work. Coffee ran out. Women at desk tried to cover desk and stock breakfast. Very cordial but overextended.

Leisure

6/10

Pleasant

15 Dec 2025

sabrea

Staff were very friendly & helpful
They had a pool but we didn’t swim
I took advantage of their small gym area & used the treadmill. The sauna is a room off of the gym.

Decent to navigate to the hotel.
It is an older hotel which is fine but it needed more cleaning. Our room was cleaned but still could have used another vacuum. The walls looked like they needed a good washing and/or a repaint. The floor in the hallway has several large stained spots. Overall I would give it a 5.5/10 for cleanliness.

The breakfast was good with you make waffles, yogurt, fruit cups, instant oatmeal and grits, plus cereal. Not much for condiments to put on the waffles.

I would probably stay somewhere else if available

Partner

6/10

Pleasant

14 Dec 2025

Adetrice

The room appeared relatively clean upon arrival, but several issues were immediately noticeable. A dirty towel from the previous guest was left in the room, and there was visible makeup on the pillowcase. No washcloths were provided, and the two towels present were simply tossed on the bathroom shelf. The tissue holder was missing, with an empty roll left behind and the actual tissue roll placed on top of the toilet. Neither the sink nor the tub stoppers were functional. The heating and air unit was difficult to use, and the wall thermostat had no power and did not work. Additionally, the cabinet door under the TV was broken.

Leisure Family

8/10

Excellent

12 Dec 2025

Vida

It was pretty clean, no complaints. My biggest complaint was my uncle's room was canceled and no one seemed to know why. He had to go get another room at a different hotel from the family. Not acceptable. Very disappointing.

Leisure Family

2/10

Poor

12 Dec 2025

Tamia

I did not even stay at the room. At the front desk while I was checking in, someone asked for new bed sheets because theirs had blood on it. I should have turned around then and the guy that was checking me in knew I was bothered my that comment because he looked guilty and apologetic. As soon as I got my key I went to examine my room and as soon as I entered the room it reeked of cigarette smoke. Mind you this is a non smoking room and $100 deposit was made. The room looked terrible like a motel and there was a door connected to the next persons room which I felt unsafe. I immediately got out of there and asked for my refund. I could not stay here. I ended up paying for a night and was refunded the second night and the deposit but the manager was rude and was telling me that my complaint of the room smelling like smoke wasn’t in my room but from the hall and room of other individuals that booked there. Since I had booked through Expedia she could only give me a receipt of refund for the deposit and I would have to get Expedia to call the hotel for a refund of the second night. In all it was a terrible experience and I will never book again.

Business Self

8/10

Excellent

09 Dec 2025

Gilbert

The room was clean and the staff were friendly. Breakfast could be improved a bit, and our door lock had trouble recognizing the key. But a good hotel at a good location

Business_and_leisure Partner

10/10

Exceptional

07 Dec 2025

Sabrina

!

Self

6/10

Pleasant

02 Dec 2025

Rashid

Exterior looked great, but the room interior showed its age.

One nice thing is the room door was inside the hallway.

Room temperature was set to a cool 62 when it was around 45 outside. Heat work well and warmed up in about 5-10 minutes.

Parking was easy.

Partner

8/10

Excellent

30 Nov 2025

Patrick

Clean room and efficient check-in.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Santa

everything was great

Business_and_leisure Family

4/10

Poor

23 Nov 2025

Shahbaz

ok for the price

10/10

Exceptional

21 Nov 2025

Bryan

Staff was courteous and room was clean.

10/10

Exceptional

16 Nov 2025

Patrick

Staff

Friends_and_family Friends

10/10

Exceptional

15 Nov 2025

Kevion

Excellent

Family

4/10

Poor

28 Oct 2025

John

The rooms are run down. The mattress needs replaced it was like sleeping in a bowl. The lady who checked me in was night very pleasant, Maybe she was having a bad day. Stains all over the carpet. I would not recommend staying here.

Business

6/10

Pleasant

27 Oct 2025

Earnest

Traveling for bereavement and needed a two night stay. Arrived a couple of hours after the actual check in time. A few sketchy characters (possibly locals) were out front although I did not see them enter or exit property. I checked in and did a quick inspection of the room, beds (two full beds which the room called for two queen beds), bedding, smell, cleanliness, and bathroom with the exception of shower (pressed for time) and had to leave to meet family. Exhausted from the evening, I arrived back to the hotel extremely late. It was quiet (thumbs up) so I knocked out atop the bed. A few hours later awake to prepare for the day and as I go to shower, I found that it doesn’t work. I go to the front desk and they were very apologetic and made sure that a room change was made asap. They brought a luggage cart and new room keys promptly. After gathering our belongings we went to the new room gave another inspection. The shower worked but was not made for someone tall. Overall the property needs renovating and rooms need updating. The staff was great and understanding.

Leisure Family

10/10

Exceptional

22 Oct 2025

Tamika

They stay was better than expected.
staff is AWESOME and Kind
I really enjoyed the stay and comfort

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Martyn A

Spacious clean room, comfy bed. Shopping & restaurants close by.

Leisure Partner

10/10

Exceptional

20 Oct 2025

TABITHA

The room was very clean. Not what i was expecting after seeing the dirty carpet in the hallways.. The carpet in the room was much cleaner than the hallways. The bathroom was nice. I would stay there again.

10/10

Exceptional

19 Oct 2025

Haley

Very clean facility with very friendly and helpful staff. Would stay again.

Leisure Self

6/10

Pleasant

13 Oct 2025

Moe

Yes

Self

10/10

Exceptional

29 Sep 2025

Kenneth

Nice and quiet

10/10

Exceptional

29 Sep 2025

Kenneth

Nice and quiet

4/10

Poor

29 Sep 2025

Annie

I didn't sleep well on the supposed to be a mattress, no spread or comforter, the tub was hideous. I had to ask for better looking towels and wash cloths. The room was very quiet no disturbing. We could actually walk to dinner or to the convenience store.

Business Partner

8/10

Excellent

28 Sep 2025

Lorraine

staff was friendly and helpful.

Leisure Family

10/10

Exceptional

21 Sep 2025

Jim

SAFE AND QUIET,

Business Family

6/10

Pleasant

15 Sep 2025

Edward

The first assigned room reeked of sour milk. Could not even walk in. Second assigned room, upstairs, was very hot upon entry, but cooled off satisfactory. We reported out of face tissue, but none was replaced. Hot breakfast had been replaced with grab and go since last time we visited here.

8/10

Excellent

04 Sep 2025

Jayne

Everyone was very kind and helpful.

Leisure Family_with_children

6/10

Pleasant

30 Aug 2025

Darlene

The website said breakfast. There was packets of grits, but no hot water or microwave. No bowl out. The lady receiving guest, at the desk, told us where to find the bowls. Not Good.

Business_and_leisure Family

10/10

Exceptional

30 Aug 2025

Millie

Front desk person was great very helpful and concerned about our well being. Our stay was good room was ok but the bed was excellent we enjoyed our stay. The breakfast was not breakfast and should have been advertised as a snack

Friends_and_family Family

8/10

Excellent

25 Aug 2025

David

I liked the say but we did not get a breakfast meal in the mornings of our say because they stop the breakfast additions. We were misinformed about this due the website stated that and the management had no answers.

Leisure

2/10

Poor

25 Aug 2025

Michael

Disgusting

Business

8/10

Excellent

24 Aug 2025

Todd

All was good!

Business_and_leisure Self

4/10

Poor

22 Aug 2025

Shannon

Cheaper place is all ! But could be better .

The couch in my room has two big brown stains where someone had soiled their pants ! The bed was okay . I could see people walking by from inside the room because of the gap around the door ! I was not sure I was safe ! I saw one roach !

Business

6/10

Pleasant

19 Aug 2025

Toni

This property could be a five star, but it needs a lot of upgrades. The carpets had spots and were nasty in the hole we got in the first room. The sheets were stained. There was no Phone we got in the second room. There was no shower curtain in the sheets were stained this car. This property needs a serious upgrade.

Leisure Family

10/10

Exceptional

18 Aug 2025

Brittany

Extremely helpful staff. Clean property. This property was the same as advertised.

Business_and_leisure Self

10/10

Exceptional

13 Aug 2025

Rolley

Easy to

4/10

Poor

08 Aug 2025

Joe

Poor shape

Hallways and rooms run down. Paint on the carpets. Really low wattage bulbs in bath. Chair in room looked like a thrift store reject. No bath clothes on check in but the staff responded fairly quickly. Pictures of the property do not reflect the poor shape the place is actually.

Partner

6/10

Pleasant

07 Aug 2025

Todd

The facility is dated. The carpet in public areas is old. The room was a little better. This hotel has been here for a long time and so has possibilities but must rise to the occasion.

2/10

Poor

05 Aug 2025

PHUONG

We came to the breakfast area about 8 am. We saw no coffee, no juices, no waffles…apparently nothing, except a few oatmeal bars. Bed sheets and bed cover are worn out, big stain on the sofa. Bed tub and bath room are dirty. The price for $110/ night plus tax was overpriced, not worth the price. Will never stay this chain hotel again.

4/10

Poor

04 Aug 2025

Dennis W.

Hotel was not as it was represented on the website. Needs to be totally refurbished. Ugly linens, ugly green walls . Obvious repairs visible in bathroom. Would not recommend this hotel to anyone! Do not like exterior hallway entrance.

Leisure Family

6/10

Pleasant

04 Aug 2025

Dennis W.

Did not have enough towels in room, had to go back to desk to get towel and hand towels. Carpets in room and hotel hallways were dirty, worn out & had bleach stains on them. Ugly green wall paint. Breakfast was grab & go which should have been stated on website. Not enough light in room or bathroom, also not enough plug ins for phones & computers. Not happy at all with quality of room.

Leisure Family

6/10

Pleasant

04 Aug 2025

Ethel

Comfy beds

This hotel had some good points and some not so. They advertise a breakfast and i went twice and only saw a dew boxes of cereal and some muffins. I was very disappointed with this. The building and the entrance were nice and clean. Then i saw the carpet in the hall. I was worried i had made a huge mistake. I got to my room at the end of the hall, which was great since i work nights. The room had a terrible smell. I hoped it was because the air was not on and would go away. I put essential oils on tissue and put over the vents to help. The beds were clean and very comfortable. The carpet was not. The bathroom was clean. The shower liner was cracked but clean. The room was large enough for both beds and to move around. If the carpets had been clean and some knid of breakfast the visit would have been much better

Business

6/10

Pleasant

04 Aug 2025

Dawn

Maintenance of rooms was cheap.

Leisure Partner

6/10

Pleasant

03 Aug 2025

Christina

States breakfast included and pics show waffle maker and various items on counter; however, they only offered Rice Krispies in a box, banana nut muffins and a couple of cereal bars.
At least expand your options of cereal and muffins if that’s all you can offer.

Leisure Family

2/10

Poor

28 Jul 2025

Charles

Rug was nasty and building smelled bad.

Business Self

10/10

Exceptional

26 Jul 2025

Sheldon

Very clean, quiet, and great staff.

6/10

Pleasant

06 Jul 2025

michelle

Horrible

Business

2/10

Poor

21 Jun 2025

Ryheem

Wouldn’t let me check in

Business Family_with_children

10/10

Exceptional

17 Jun 2025

Kentaiwon

❤️

10/10

Exceptional

16 Jun 2025

Caryl

Excellent all around! Great customer service, great clean room.

Business Family_with_children

6/10

Pleasant

16 Jun 2025

Tami

For the price we had a comfortable clean bed. Location was quiet. We checked in quickly with a very nice young lady. Lobby is nicely updated.
The hallway carpets are terrible. Dirty and stained. Our room door was hard to close Room smelled. Strongly of bleach and carpet was damp. No handtowels. 2 bath and 2 washcloths was it. Room appeared clean. Bathrooms are

Leisure Partner

4/10

Poor

12 Jun 2025

Verified traveler

The bathroom looked dirty, old and rundown. The covers had stains. The lamp shade was broken. Was just passing through. Need a place to overnight. Won't be staying agsin

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Tarrin

Had a wonderful stay. The young lady to check me in was amazing and very informative.

Self

6/10

Pleasant

09 Jun 2025

Tracy

Check out was stateted as noon. Got a Knock on the door at 10:30am that cancelled one person in room sleeping in. I told them we would check out at noon. 11:30 another knock then walked right in. Unexceptable

2/10

Poor

08 Jun 2025

Stephanie

The carpet was filthy, the accessories were dusty, no continental breakfast, no wash clothes, room had foul odor from water leaking air conditioner unit in front of window causing wet carpet accompanied by foul odor, and the bed had sink in the middle, and the linen was stained and dingy. The staff were great and very apologetic.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Lucille

The staff were very friendly and helpful. The hotel is very convenient to get into and out of. Room was dark at night, which was a plus for me.

Leisure Self

6/10

Pleasant

20 May 2025

JADA

NO POOL

The hotel staff was good. The pool had no water. I requested housekeeping during my stay. They never came. A small roach was noted in the shower on my last day there.

Friends_and_family Friends

8/10

Excellent

16 May 2025

Ann

All was good with our overnight stay. Even the breakfast was good. Except there was no fruit, not even bananas. I am on a special diet, and fruit is always a good option, at any time of the day.

Business

6/10

Pleasant

15 May 2025

Berline

The bed cover didn’t look clean to me

Leisure Family

8/10

Excellent

08 May 2025

Dan

Just right

Convenient location on our trail. Good value and good breakfast.

Friends_and_family Family

2/10

Poor

17 Apr 2025

Verified traveler

Blood on sheets and stained mattresses.

Business

2/10

Poor

16 Apr 2025

Maureen

Room was filthy, sheets dirty. The room smelled horrible. Smoke detector broken. The hotel badly needs a make over. I actually had to go out and purchase sheets, comforter and towels. I couldn’t bring myself to use the ones there. Sorry never again!!!

Leisure Family

8/10

Excellent

10 Apr 2025

Courtney

Nice room for the price

It was a great hotel for the price. Rooms were older, but they were clean and beds comfortable. Right in the area with plenty of food choices and shopping. Would stay again!

Self

6/10

Pleasant

27 Mar 2025

Kiara

Needs remodeling,mattresses are very hard.

8/10

Excellent

26 Mar 2025

Lee

Minor issue-no facial tissue in room. The clerk searched all over and could only come up with a partial box from an unoccupied room.

Leisure Family

8/10

Excellent

17 Mar 2025

Chaunice

Great overall

Leisure Family

2/10

Poor

27 Feb 2025

L m

Dirty, carpets not vacuumed in weeks or longer. Mattress was horrible. Worst hotel ever. No bugs, but building in horrible shape. Sleeping in car is a better option!

Business

10/10

Exceptional

25 Feb 2025

devin

Clean room

Leisure Self

10/10

Exceptional

21 Feb 2025

Theaonica

The rooms were not very clean. The bed's comforter had stains & toilet was not cleaned.

Business Family

4/10

Poor

21 Feb 2025

Ernest

Four

Leisure Family

8/10

Excellent

20 Feb 2025

Laurie

It was a comfortable overnight, passing though place. Originally was given key to an occupied room with the strong smelled of marijuana through the door but the desk attendant easily found an available room.

10/10

Exceptional

17 Feb 2025

Jacob

Great staff and easy checkin/checkout

Leisure Friends

2/10

Poor

17 Feb 2025

Andrew

The overweight cross-eyed girl that looks like she does every menial job in the hotel badgered my company asking which room we were in for breakfast like we just walked off of the street. The bad things is I had spoken to her at least 3-4 times because my room was horrible. NO INTERNET and the sink would not drain so we had to switch rooms. Horrible experience and for the staff to get upset and slam the breakfast room door as hard as she can was very troubling. My friend thinks she has many mental issues going on. That is not how people behave at work.