Abdelouahab
disappointed
That was one of the most terrible stay for a long time,
When we arrived the receptionist told me i have to check in via the checking computer but it didn’t work after 20 of trying he came and said it not working i will do it manually, that was not kind at all, 2 NO safe, NO fridge, NO phone, air conditioner working poorly, with the temp we were sweating all night, 3 next we went to take breakfast it was 9:05am the receptionist asked if we booked the breakfast i said no she then I can’t accept you!!! Since you didn’t book before 9:00 I offered even to pay in cash unfortunately she refused although i told her no one gave us the information before. 4 last day at 9:00 am some one was knocked at the door, I opened and the lady told just to remind you to leave the room at 12:00 noon, I was really surprised by this behavior. She could have came a little later. The employees were really very young and seem not to know about the hospitaly job. It really unfortunate and i am really disappointed. Maybe the only positive point is the lactation of the Hotel very close to the marina and nice restaurants around luckily we were very well served.
When we arrived the receptionist told me i have to check in via the checking computer but it didn’t work after 20 of trying he came and said it not working i will do it manually, that was not kind at all, 2 NO safe, NO fridge, NO phone, air conditioner working poorly, with the temp we were sweating all night, 3 next we went to take breakfast it was 9:05am the receptionist asked if we booked the breakfast i said no she then I can’t accept you!!! Since you didn’t book before 9:00 I offered even to pay in cash unfortunately she refused although i told her no one gave us the information before. 4 last day at 9:00 am some one was knocked at the door, I opened and the lady told just to remind you to leave the room at 12:00 noon, I was really surprised by this behavior. She could have came a little later. The employees were really very young and seem not to know about the hospitaly job. It really unfortunate and i am really disappointed. Maybe the only positive point is the lactation of the Hotel very close to the marina and nice restaurants around luckily we were very well served.
