Langham Place Shenzhen Shanglilang Metro Station

10/10

Exceptional

25 Apr 2026

Julián

Best hotel ever !!!

Self

10/10

Exceptional

24 Apr 2026

Mark

Breakfast was very good, room was exceptionally good

Business

8/10

Excellent

07 Apr 2026

Thomas

Good

Self

10/10

Exceptional

05 Apr 2026

Kam

Clean room, nice location.

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

Lindsay

The outdoor pool area was not yet open which we had not been informed about prior to booking.

Service was excellent. Staff in gym/leisure area and staff in reception were particularly kind and helpful.

10/10

Exceptional

24 Mar 2026

Louisa

Staff very friendly & breakfast buffet really good with many options & tastes good

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Chia Shiong

Nil

10/10

Exceptional

22 Feb 2026

antony

I had an absolutely wonderful stay at The Langham, Shenzhen! From the moment I arrived, the staff were incredibly warm, professional, and genuinely friendly. They went above and beyond to make me feel welcome and ensured everything throughout my stay was seamless and comfortable.

The location is also fantastic, with a great variety of food options around the center — so many choices within easy reach, which made dining out convenient and exciting.

Overall, a truly 5-star experience. Exceptional service, amazing hospitality, and a location that makes everything easy. I would definitely stay here again!

10/10

Exceptional

16 Feb 2026

John

Room was very nicely done. Breakfast buffet was delicious.

10/10

Exceptional

07 Feb 2026

Alexander

Great service

Leisure Partner

10/10

Exceptional

02 Feb 2026

Mei Lin

客間很大整潔，職員有禮，樓下的商場：東海濱紛天地，無論購物，飲食超方便。就是房內地毡有點舊，要更新了。

10/10

Exceptional

06 Jan 2026

Qiong

The hotel is in a great location, we stayed 5 nights. There is a mall attached to the hotel with a variety of restaurants and mid price stores. It’s a wonderful respite from the busyness of places like Cocopark or street vending. We found ourselves ending our days there for evening walks or snacks. There is also a very vibrant area less than two miles away with a ton of local restaurants, and dessert shops. We were very happy with our room cleaning person, our rooms were always cleaned very well and early in the day so we got to enjoy it more. The hotel has a very nice bar and lounge area, Dukes and Perch, they are connected. Live jazz singer Fri/Sat nights. You had to go look for it, it’s tucked away on the 3rd floor. Breakfast had good offerings of east and west selections, but it was busy and the tables were crowded, not like the calm and peace you expect from a Langham.

8/10

Excellent

05 Jan 2026

Fiona

Clean room, very friendly staff. Breakfast was average. The furniture in the room layout is somewhat odd.

Leisure Family

10/10

Exceptional

02 Jan 2026

Leagh

The club lounge had a decent variety of food and drinks. The staff were extremely friendly and helpful throughout our stay. The room was very clean and a great size for a family trip.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Kit Hong

Club floor amenities and food is not as good and below expectation. Early closing hours for club lounge at 10pm every night including Christmas eve and Christmas day. Staff tried to be accommodate but hotel policy prohibits them to do it. At Club Lounge, no outside food is allowed. Even order McDonalds for 3yo kids also cannot. Maybe this hotel does not serve families with kids to stay here comfortably at Club Lounge. Will strongly reconsider if families with kids are to stay here at Club Lounge.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

mushtar

Fresh food, wonderful smiling staff. A big shout out to Peter, Lucas, Silver and last but not least!! Cynthia. They went above and beyond to make our stay feel glamorous and special. ❤️✨️

Business_and_leisure Partner

8/10

Excellent

12 Dec 2025

Jack

Need’s renovating

Leisure Friends

10/10

Exceptional

11 Dec 2025

Derrick

Great service, excellent food.

10/10

Exceptional

08 Dec 2025

Francesca

Wonderful property with great service

Partner

10/10

Exceptional

07 Dec 2025

alan

Great staff. Beautiful hotel and great location.

Leisure Partner

8/10

Excellent

23 Nov 2025

Ryan

overall the stay was great. Room was clean with a bit of a smoker's scent but China, right? The only issue we had as a friends traveling was the \"black-out\" curtains in the room. Perhaps 80%, but I'd definitely expect this to be 100% at a hotel such as The Langham.

Friends_and_family Friends

10/10

Exceptional

11 Nov 2025

Ronald Allan Santos

Great stay as always with great staff and service

Leisure Family

10/10

Exceptional

09 Nov 2025

Adam

Actually, the room still had some stuff inside from the previous guest so it wasn't totally clean, but once I told the staff about this they promptly moved me to a new room. They even upgraded me to a suite!

Self

10/10

Exceptional

07 Nov 2025

Ariel

Very nice hotel and friendly staff

Business Self

10/10

Exceptional

04 Nov 2025

Steve

Very premium Hotel! I will be back

Business

10/10

Exceptional

27 Oct 2025

Fan

Connected to a mall which was convenient especially when sheltering in place right before a typhoon.

10/10

Exceptional

17 Oct 2025

Darrah

Nice and clean. Great pool.

Leisure Family

10/10

Exceptional

16 Oct 2025

Weihan

As expected from Langham properties, always a pleasant stay.

Business_and_leisure

10/10

Exceptional

15 Oct 2025

Vivian

We had an issue with smoking in the room and the staff accommodated for a changing immediately. All the staff part kind and service is great.

Leisure Family_with_children

10/10

Exceptional

12 Oct 2025

Ariel

Excellent hotel. Great breakfast and nice Spa

8/10

Excellent

25 Sep 2025

Anne margaret

Lovely hotel, great price

Business

10/10

Exceptional

18 Sep 2025

Cynthia

The room was clean and tidy. Service was excellent including welcome feelings from Front Office Layla and the Concierge staff seeing us off. Both were professional and supportive to offer us help without prompt.

There was a drunken guest shouting and yelling on Day 2 @11pm and I immediately called the enquiry to ask what has happened. We didn't expect the front desk staff had a record of this and gave us a box of chocolate to apologize. Attention to details and I plan to come back again to stay.

Partner

8/10

Excellent

17 Sep 2025

Annette

Room service is difficult if you don’t use WeChat.

10/10

Exceptional

17 Sep 2025

NAN CHAO

Clean

Leisure Self

10/10

Exceptional

14 Sep 2025

Anna

A lovely weekend get away - amazing breakfast!

We had a lovely stay at the Langham. The rooms are large and well appointed. The breakfast on the 2nd floor is incredible. So much choice! The staff were very sweet and helpful. The English ability was mixed but they always tried very hard. We also really enjoyed the pool.

Friends_and_family Family

8/10

Excellent

14 Sep 2025

TSZ YING

總體性價比非常高

首先一進大堂的花香味很柔和很放鬆，但沒想到checkin人挺多，所有staffs都很親切有禮，可以說遇到的每一位就算是送枕頭的都是well-trained的。房間也很舒服，跟價格比起來確實性價比高，跟地點有關吧而且看得出來酒店有年頭了但是維護的相當不錯的；最重要比起很多萬豪酒店特別驚喜的一點是電視更新很好，可以投屏，比深圳柏悅的電視都要好，會因為這一點改到這裡來入住的。美中不足的是第一是進門有聞到舊地毯的那種因為照射熱氣的氣味感覺不是很好，後面空調調低就好了，可能地毯需要定期更換吧；其次就是房間控制窗簾和燈光的按鈕似乎有些接觸不良，不是很好用的；第三是晚上九點十點的時候放浴缸的水都不熱的；最後就是可以移動的花灑頭水壓有點太高了，灑身上都有點痛，頭頂那個花灑頭關閉以後要滴很久水。

Partner

10/10

Exceptional

13 Sep 2025

Rajiv

Very conveniently located for travel from Hong Kong. Several Futian attractions are minutes away by taxi. The breakfast buffet was one of the best I have had. Loved the stay. Thank you!

Leisure Family

10/10

Exceptional

07 Sep 2025

Elizabeth

Excellent hotel, would highly recommend and will definitely stay again next time we’re in Shenzhen

Leisure Family

10/10

Exceptional

03 Sep 2025

Su

Elegant

Leisure Friends

10/10

Exceptional

26 Aug 2025

Russell

Outstanding service and property! So glad we picked this hotel to stay. Spa was awesome and we'll definitely come back again. Thank you!

Leisure Partner

10/10

Exceptional

24 Aug 2025

Adam

The Langham is my favorite hotel in Shenzhen

The hotel staff is always very accommodating and professional. They even upgraded my room to a suite. The executive lounge is very nice. I will always go back to The Langham!

Partner

10/10

Exceptional

18 Aug 2025

Ronald Allan Santos

I love this property, I think its the best hotel in Shenzhen. The hotel room is immaculately so clean, all of the amenities are perfect, room temperature is so good, you can adjust it any temp you wanted. TV entertainment is top notch, they even have new movies that you can watch for free. We added the club access to our stay which I highly recommend as you can have your breakfast, afternoon tea and cocktails for unlimited wine and drinks, we really got spoiled on their club, shoutout to the staff there which are all great. Also the breakfast room on the 2nd floor is great with extensive amount of foods, also very good staff there. Their hotel amenities were perfect, they do have an indoor and outdoor pools, gym, spa, locker and the most I like is their sauna, their staff were also nice. Lastly I wanted to specially give thanks to their lovely front desk staff, from Anne who did the check in and upgrade us, to Nina who gave us a late check out and Miya who did check us out. We will surely be back and this will be our go to hotel whenever we are in Shenzhen :)

Leisure Family

10/10

Exceptional

17 Aug 2025

Elizabeth

Superior service and comfortable room. The pink rose is a nice touch

Leisure Friends

10/10

Exceptional

11 Aug 2025

Zachary

Have stayed here about 20 nights over multiple trips. Staff is great. They’ve helped me with things outside of scope, getting items, dealing with me as a solo traveler, etc. Pool, steam and sauna are nice. Gym gets the job done. Rooms are comfortable. I’ve stayed in all of them. Entry level is enough for most but have upgraded and been upgraded as well. Spa services are pricey but I’ve tried it a few times and it’s nice of course. Breakfast is best I’ve had in China. It’s probably best hotel I’ve stayed in my time.

Business_and_leisure Friends

10/10

Exceptional

07 Aug 2025

Andrew

All round, an excellent hotel conveniently located for my purpose.

Business Self

10/10

Exceptional

05 Aug 2025

Heather

Very nice stay

Leisure Family

10/10

Exceptional

04 Aug 2025

Ariff

Excellent

Business

10/10

Exceptional

04 Aug 2025

Victoria

We had a wonderful stay at the Langham Shenzhen. The hotel staff was particularly helpful. Would come back again

10/10

Exceptional

28 Jul 2025

Ariff

My second time I stayed at the langham . Amazing

Business

10/10

Exceptional

21 Jul 2025

Wendy

We stayed an extra night due to the Typhoon. The front desk staff was friendly and helpful. The Chef Concierge Louis was extremely helpful.

Will definitely come again.

Partner

10/10

Exceptional

20 Jul 2025

Wendy

Check in was great. The front desk staff was efficient and frienbdly.

Partner

10/10

Exceptional

18 Jul 2025

Jane

Quite comfortable, with friendly staff

Leisure Partner

10/10

Exceptional

14 Jul 2025

Batnairamdal

The property was great as advertised.

Leisure Self

10/10

Exceptional

13 Jul 2025

Cheung Chin Wa

Good staff and nice room

10/10

Exceptional

12 Jul 2025

Sandeep

Shenzhen sauna

Beautiful place
Beautiful people

Self

10/10

Exceptional

06 Jul 2025

Sandeep

Shenzhen

Beautiful property and beautiful staff

Business

10/10

Exceptional

04 Jul 2025

Cherry Pui Ching

We had an exceptional stay at the Langham, the room was very tasteful and elegant, and the Executive Lounge was very relaxing. We can’t wait to be back again!

Family_with_children

10/10

Exceptional

04 Jul 2025

Chris

Top hotel in Shenzhen

Amazing service and staff, highly recommended

Business

8/10

Excellent

19 Jun 2025

Chunge

Good

Leisure Self

10/10

Exceptional

08 Jun 2025

antony

What a gorgeous girl to spend 4 nights at with our 2 year old.
Breakfast at Silk is exceptional.
Rooms are spacious and meticulously thought out.
Strongly recommend you stay here on your visit in Shenzhen

Business_and_leisure Family_with_children

10/10

Exceptional

05 Jun 2025

Wai Ki

Nice and clean hotel room

Hotel room is very nice, spacious and clean. Air-conditioning is excellent - cool enough …👍👍

Friends_and_family Family

6/10

Pleasant

03 Jun 2025

william c

It was a disappointed stay for the last three nights. The air inside the room was not refreshing and gave me a feeling of not being cleaned for quite a while

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Tanner

Staff were absolutely amazing. Beautiful property also

Leisure

10/10

Exceptional

24 May 2025

Liam

Great place to stayand we loved the Club lounge.

Friends_and_family Friends

10/10

Exceptional

24 May 2025

Brian

This is a fantastic property. Service is second to none.

Leisure Partner

10/10

Exceptional

14 May 2025

Pak

Beautiful property with great service and special attention to detail. They even organised children activities during our stay which where wonderful and very fun. The indoor and outdoor swimming facilities were also very nice and staff was on every level, kind and accommodating. It is so easy going around in Shenzhen and also of its location closer to many of the sites we visited, it was a great, tranquil place to retreat to after a long day.

Leisure Family_with_children

10/10

Exceptional

12 May 2025

Natalie

Excellent Hotel

The room is super comfortable. Love the hotel brand. Service is outstanding.

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Verified traveler

Highly Recommend The Club Lounge

Our go to hotel when staying in the Futien area. Rooms are spacious / well maintained, and a nicer change to the standard US corporate offerings. Can highly recommend the Club Lounge. Rosin is always very helpful, and remembers returning guests.

Business

10/10

Exceptional

21 Apr 2025

JAIME

The Langham at Shenzhen’s location in the exclusive Futian Provice mixes tradition a

10/10

Exceptional

14 Apr 2025

Ding

Excellent experience

Leisure Family

10/10

Exceptional

05 Apr 2025

Elena

Special thanks to Anne for her very kind and professional work.

Business_and_leisure Self

8/10

Excellent

28 Mar 2025

Verified traveler

Very welcoming atmosphere and staff! Great breakfast. However, the room smelled moldy, probably had to prevent with the humidity in the area :/

Business

10/10

Exceptional

28 Mar 2025

Korede

Good property with friendly staff who spoke good English

Leisure Friends

10/10

Exceptional

24 Mar 2025

Siow

Superb stay

amazing hospitality. Definitely one of the best stay I ever had. All staffs greet sincerely and breakfast was sumptuous. Must try their club house! It was my bday celebration and I’m glad that I choose this hotel.

Friends_and_family Family

10/10

Exceptional

14 Mar 2025

Ben

Great stay

Great hotel and the room had everything needed for a business trip. Stocked up my water every night which was great

Business

10/10

Exceptional

13 Mar 2025

Karzan

Great stay

Really luxury and nice hotel. It’s connected to a shopping center. Highly recommended especially if you’re on a business trip

10/10

Exceptional

04 Feb 2025

Qi

Was amazing service and quality of club lounge is super. One of best we had worldwide. Special call out to club staff Roson, he has worked through out CNY first day and second and kept the great keen eyes for customers and take care of us the best small needs. Thank you

Friends_and_family Family

10/10

Exceptional

02 Feb 2025

Hoi Ying

overall stay is perfect with a great location if you look for a less crowded environment

Leisure Family_with_children

8/10

Excellent

06 Jan 2025

Maggie

Very close to the shopping centre

Leisure Family

10/10

Exceptional

05 Jan 2025

Sandro

Great hotel!

Leisure Partner

10/10

Exceptional

16 Dec 2024

Richard

nice property close to everything

Business Self

2/10

Poor

19 Nov 2024

Jon

Room stanknof smoke and damp. Staff not helpful and laundry charge was absolutely ridiculous. Feel very ripped off

Business Self

8/10

Excellent

31 Oct 2024

Tiana

坐在书桌前时，空调出风口正好对着头吹，不健康

Business

10/10

Exceptional

29 Oct 2024

Annette

Friendly staff and good service. The room is clean and comfortable and location is convenient.

Business Self

10/10

Exceptional

27 Oct 2024

jordi

Excellent service

Business Family

8/10

Excellent

17 Oct 2024

Peter

Friendly staffs, professionally service. Front desk: Asley, Candy ,Frede and others were excellent .

Leisure

10/10

Exceptional

15 Oct 2024

Dennis

The hotel is conveniently situated. You can access the next door shopping mall through an exit from the second floor. The metro station at Chiegongmui which has four lines stopping there and is only a 10-15 minute stroll. However, be careful of all the crazy delivery drivers on mopeds zipping on the sidewalks. Didi ride share and taxis are also plenty in this area. Hotel staff are.very friendly. Room service was twice a day and they left complimentary bottled water during each service. I will definitely return to this hotel on my next visit to Shenzhen

10/10

Exceptional

12 Oct 2024

Wai lung

職員友善
地點方便設施很好
環境優美，房間舒適

Friends_and_family Family

10/10

Exceptional

12 Oct 2024

Georgios

There was attention to every detail and the staff were very friendly. Having an executive room and access the Club lounge made for easier working day. It is probably by far one of the most beautiful lounges too.

Business

10/10

Exceptional

11 Oct 2024

Tom

Truely exceptional hotel - decor, rooms, food, and particularly service all second to none. Pool area extremely well kept and clean, with very good changing facilities and spa circuit. Room was extremely clean and spacious with every possible small touch noted. In central Shenzhen but in a calm quieter area with quick and cheap transport options into central Futian. I think, one of my favourite ever hotel stays and I look forward to some day returning.

Leisure Self

10/10

Exceptional

07 Oct 2024

JIAMING

Excellent

10/10

Exceptional

28 Sep 2024

YIBEI

Very good hotel, always my first choice in Shenzhen

Business Self

10/10

Exceptional

23 Sep 2024

Narantsetseg

Very beautiful hotel with good service.

Partner

10/10

Exceptional

03 Sep 2024

millie

Room was luxurious and even has a fire place ! Located on top of a shopping mall with tons of dining options

Business Self

10/10

Exceptional

31 Aug 2024

JOSEPH

Hotel staff are courteous and helpful. A convenient location and close proximity to good restaurants.

Leisure Family

10/10

Exceptional

18 Aug 2024

CHI NANG

Very good experience

Thank you very much for your free room upgrade and your thoughtful arrangements.

Friends_and_family Family

10/10

Exceptional

27 Jul 2024

Nicholas

Great staff, great service, highly recommend the club lounge.

Leisure Partner

10/10

Exceptional

27 Jul 2024

Xiang

wonderful !

Business

10/10

Exceptional

27 Jul 2024

nai chung

Great check in experience

When I arrived, I was welcome by Chenny in the front desk with a warmed smile, which make me feel like coming back home. A wonderful start for my trip 👍

10/10

Exceptional

14 Jul 2024

Verified traveler

The hotel is amazing , good cleanliness , good location , friendly and helpful staff.
It’s easy access to shopping mall enabled me to locate a restaurant for dinner saved the hazzle travelling around .
The only concern is the size of room is 40m as stated in the booking website, however I do not feel the room is of that size .

Friends_and_family Friends