Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Sheraton Novi Sad

Novi Sad · Serbia

Polgar Adrasa 1, 1View location

9.4/10Excellent231 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.8/109.8
Condition9.4/109.4
Neighborhood8.8/108.8
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Novi Sad

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service.

Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Read more about this hotelShow less

Located in Novi Sad, Sheraton Novi Sad is in the business district, within a 5-minute drive of Cathedral - St. Mary and Novi Sad Synagogue. This spa hotel is 1.4 mi (2.3 km) from Karadorde Stadium and 1.5 mi (2.5 km) from Serbian National Theatre.

Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 8 Pet max weight (per pet) in lb is 18 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
    • Airport shuttle fee: EUR 85 per vehicle (one-way, maximum occupancy 3)
    • Valet parking fee: EUR 17 per day
    • Crib (infant bed) fee: EUR 10.0 per night
    • Rollaway bed fee: EUR 22 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Bosnian

    English

    Croatian

    French

    Hungarian

    Hebrew

    Spanish

    Serbian

Nearby attractions

Karadorde Stadium 2.1 km / 1.3 mi
Novi Sad Synagogue 2.1 km / 1.3 mi
Serbian National Theatre 2.4 km / 1.5 mi
Freedom Square 2.5 km / 1.6 mi
Church of the Virgin Mary 2.6 km / 1.6 mi
Gallery of Matica Srpska 2.6 km / 1.6 mi
Bishop's Palace 2.9 km / 1.8 mi
University of Novi Sad 2.9 km / 1.8 mi
Saint George's Cathedral 3 km / 1.8 mi
Danube Park 3 km / 1.8 mi
Vojvodina Museum 3.2 km / 2 mi
Petrovaradin Fortress 3.9 km / 2.4 mi
Danube River 6 km / 3.7 mi
Svetozar Miletic Monument 8.5 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 150
  • Number of floors (main building): 10
  • Suites: 10
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hire
  • Valet parking
  • Airport Shuttle
  • Room service
Show 34 more facilities & services
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • Garden
  • Concierge
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Meeting room
  • Business centre
  • Fax
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Sheraton Novi Sad

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Sheraton Novi Sad

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Sheraton Novi Sad

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Sheraton Novi Sad

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    Sheraton Novi Sad

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 26 m²TWN.SU
    TWIN SUPERIORPhoto unavailable16 photos

    Sheraton Novi Sad

    TWIN SUPERIOR

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Housekeeping
    • Soundproof room
    • Electric Kettle

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB SUPERIORTWIN • CLUB SUPERIORTWN.CB-SU

    Photos are not available for this room type.

    Sheraton Novi Sad

    TWIN CLUB SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Sheraton Novi Sad

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Sheraton Novi Sad

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Sheraton Novi Sad

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUBJUNIOR SUITE • CLUBJSU.CB

    Photos are not available for this room type.

    Sheraton Novi Sad

    JUNIOR SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Sheraton Novi Sad

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-1

    Photos are not available for this room type.

    Sheraton Novi Sad

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB SUPERIORRoom • CLUB SUPERIORROO.CB-SU

    Photos are not available for this room type.

    Sheraton Novi Sad

    Room CLUB SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUB KING BEDJUNIOR SUITE • CLUB KING BEDJSU.CB-KG

    Photos are not available for this room type.

    Sheraton Novi Sad

    JUNIOR SUITE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Sheraton Novi Sad

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU

    Photos are not available for this room type.

    Sheraton Novi Sad

    TWIN SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 0 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable9 photos

    Sheraton Novi Sad

    DOUBLE SUPERIOR KING BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Sheraton Novi Sad

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Sheraton Novi Sad

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Sheraton Novi Sad

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Novi Sad

9.4
Excellent
231 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.8 /10
Condition
9.4 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
75 reviews shown
10/10
Exceptional
07 Jun 2026
Verified traveler
Walls are not sound proof, internet can get difficult to connect, and build quality is not great BUT I loved staying here. Staff is amazing, gym is amazing, rooms are super comfortable, and room service is great.
Self
10/10
Exceptional
26 Apr 2026
Dusan
Everything was perfect
Family
2/10
Poor
18 Jan 2026
Tibor
This is a hub for local gangsters who shut the restaurant down for one man to have lunch, while bodyguards roam the lobby and the parking lot and they on the sidewalk. The employees are all terrified, and it just makes for not a great atmosphere.
Business_and_leisure Family_with_children
10/10
Exceptional
02 Oct 2025
Andreas
Great staff and service! Possibly the best hotel in the area!
Business
10/10
Exceptional
14 Sep 2025
Dusan
Amazing staff and property. Breakfast buffet was delicious and I couldn’t be happier with my stay.
Leisure Family
10/10
Exceptional
27 Aug 2025
Dzeni
Stayed for 4 nights and it was a truly exceptional experience.
Business Friends
10/10
Exceptional
30 Jun 2025
Marcela
Felicidades!!
10/10
Exceptional
25 Mar 2025
Zoran
Nice place
10/10
Exceptional
12 Feb 2025
Richard

And relax

Clean, comfy and recommended to all. Didn’t get to use all the facilities due to timing commitments, but will most certainly stay again
Business
10/10
Exceptional
20 Jan 2025
Pertti
Friendly staff
Business Self
10/10
Exceptional
03 Nov 2024
Manoj
Great hotel. Good location and very quiet
Business Self
10/10
Exceptional
27 Oct 2024
Michael
I love it
Business_and_leisure Partner
10/10
Exceptional
11 Oct 2024
Dzeni
Short stay but excellent hotel, breakfast and choice of dinner 5 ⭐️
Business Partner
8/10
Excellent
18 Aug 2024
Maya
All in all the hotel was very good. Yes it's a short drive to the mall or train station but if you want to go outside for a cup of coffee or to dine there aren't any options.
Leisure Partner
6/10
Pleasant
10 Aug 2024
Prakash
the spa was excellent, we had a good time using the facilities.
bathroom sink was clogged, and there's a broken tile in the shower which was dangerously sharp.
Leisure Family
10/10
Exceptional
13 Jul 2024
Leposava
Everyone is really friendly and welcoming to travelers. This is a super cool city where most people get around using bikes. It's got tons of great food and entertainment options and is extremely safe for those coming from outside Serbia. Highly recommend! Also, if you are booking with expedia, make sure you have the hotel contact expedia to confirm payment. We were charged initially because that info never made it to the hotel. Other than that both expedia and Sheraton NS made this an easy place to visit and stay. Oh and the spa was AMAZING!!!!
Leisure Family
10/10
Exceptional
05 May 2024
Robert
I was in the hotel to recover from hip replacement therapy, so I was temporarily using a walker. The staff was amazing! Each and every one I met went out of their way to help me or to offer help, from the waitress at the breakfast buffet to housekeeping to the front desk. They helped me to change money in order to pay my hospital bill, escorted me to a local bank and back again, and ensured that everything went right despite a multitude of opportunities for it to go wrong. I most highly recommend the Sheraton Novi Sad.
Leisure Self
10/10
Exceptional
30 Mar 2024
rodney
Nice stay clean good food nice staff
10/10
Exceptional
29 Feb 2024
Verified traveler

absolutely recommend

Excellent hotel, great beds, excellent service
Business
8/10
Excellent
04 Feb 2024
Aleksandar
It was great. Breakfast was good. Should have better coffee options. I was in suite and giant bathtub with no bubbles to put in which ducks. Had to fix my self the drain to kerp the water in a tub. Other then that it was great place.
Leisure Partner
4/10
Poor
10 Dec 2023
Joanna
I wrote requesting access to wifi, since booking done by my wife my member number not on booking. Despite emailing staff refused to provide wifi
Business
10/10
Exceptional
13 Nov 2023
Martin

All ok

All good, but room service food very bad, ordered ham and cheese toast 2 time, both was ice cold. Even tho the bread was pre toasted.
6/10
Pleasant
05 Nov 2023
AVINASH
INTERNET SERVICE WAS NOT FREE. INTERNET USE IS NOW FREE IN ALMOST ALL THE HOTELS AROUND WORLD.
Business_and_leisure Self
10/10
Exceptional
29 Oct 2023
Charles

Great staff!

The room was really nice. But what made the visit was the helpfulness of the staff. Whether it was booking taxis, a restaurant reservation, or just answering questions, staff were fabulous. Thank you!
Business Partner
10/10
Exceptional
30 Aug 2023
Vladimir
Amazing. This is my second time staying here and I can’t recommend it enough. If you are coming from the US then you will feel very at home here.
Leisure Family
10/10
Exceptional
19 Aug 2023
Aleksandar
Whole experience was top notch! Whole staff was amazing, friendly, and highly professional! Clean and great room! Will stay again next time :)
Leisure Family
10/10
Exceptional
10 Jul 2023
Lucas
Novi Sad is a small town with a beautiful old town on both sides of the river. This Sheraton is about half hour on foot from the old town. Staff is nice and helpful and professional. Good value for the money.
Leisure Self
10/10
Exceptional
01 May 2023
Yoand
Staff is very friendly and make you feel welcomed at the facility. Dinner is great!!. I highly recommend the roasted pork,,it was my favorite. Unfortunately can’t remember the name of the gay who suggested me every day what to choose for dinner. He was great !!!.
All areas within this hotel are kept well maintained and cleaned. Definitely will comeback some day.
Leisure Self
8/10
Excellent
07 Jan 2023
Amarildo
The propery was good located
Leisure Family
10/10
Exceptional
12 Dec 2022
Mihailo
The only thing I dislike is when you say the SPA working time is from 9am till 10pm, that should mean client can go and use SPA from 9am, not 10am while everything is ready inside of the object. I would prefere more that you say SPA is working from 10am till 10pm so I can manage my time.
Business_and_leisure Self
10/10
Exceptional
08 Sep 2022
Dana
Highly recommend, ideal central location to Novi Sad, excellent facilities by western standards.
Leisure
2/10
Poor
04 Sep 2022
Ivan
We couldn’t even see our room - we were “kindly” sent back! Our reservation was planned for Saturday, but we had a car accident, so I immediately called the hotel reception to inform them and kindly asked them if it would be possible to change the date to the other day when we were expected to reach the town. The lady on the phone checked very precisely in the system while I was waiting on the phone patiently although it was extra charged as an international phone call (really expensive as I can see now). The receptionist assured me that everything was fine and she would immediately change the reservation for Sunday. I was really grateful! We arrived absolutely exhausted on the next evening around 8 pm after having driven by car almost 1200km from Greece. The two gentlemen at the reception told us that the promised change was no longer valid (manager’s decision) and we have to be newly charged once again in order to stay. We had already paid about 120€! We left the hotel and decided to drive another 1000km, sleeping in the car! Never again Novi Sad, never again SHERATON!
Leisure Family
10/10
Exceptional
12 Jul 2022
Dejan

Perfect Hotel !

I am pleasantly surprised with level of service, cleanliness and comfort this hotel has. I stayed at Sheraton Hotels all over North America and I haven't experienced such amazing service like I did in Novi Sad. Staff provided excellent service and went out of their way to ensure our stay with them was relaxing and trouble free. From comfortable beds, soft linen and good quality toiletries this hotel definitely kept our interest to come back and stay there again.
Friends_and_family Family
10/10
Exceptional
10 Jul 2022
Gary

Review

The stay was for business and i enjoyed the free use of the gym and spa. The staff were friendly and helpful. Breakfast was varied and excellent quality
Business
10/10
Exceptional
03 Jul 2022
Mark

Great hotel

A very modern hotel with friendly staff and great service.
Business
10/10
Exceptional
07 Sep 2021
Nikolina

Short & sweet

We spent our first wedding night at Sheraton Novi Sad. I shown up in my wedding dress.

Even though there were no surprise gifts from hotel 😂 we enjoyed the stay.

Breakfast was bit pricey though and no free WiFi morning after.
10/10
Exceptional
20 Aug 2021
Verified traveler
It is modern, quiet, and equipped with a friendly and helpful staff!
Leisure Family
10/10
Exceptional
18 Aug 2021
Miroslav

Everething was perfect

One of the best hotels I ever visited.
Friends_and_family Family
8/10
Excellent
21 Jul 2021
Verified traveler

The hotel and rooms were very clean and modern. The staff was extremely helpful and friendly and it was a pleasure to deal with them However the Temperature in the rooms were set at 22 degrees C and it was not possible to lower it and hence the nights were not very pleasant
Leisure Family
10/10
Exceptional
25 May 2021
Verified traveler
Nice,and service
Business_and_leisure Family_with_children
8/10
Excellent
18 May 2021
Kreshnik
9
Business
10/10
Exceptional
10 Oct 2020
James
Excellent hotel! The great staff and service was exceptional.
Business_and_leisure Family_with_children
10/10
Exceptional
27 Aug 2020
ANDREAS

Perfect as expected

Everything was perfect despite the COVID restrictions
Business
10/10
Exceptional
17 Mar 2020
Verified traveler
This hotel is beautiful!! The rooms feel like a very expensive 5 star and also clean + comfortable. The bed was massive.

Room service until late, great food. Staff was absolutely wonderful and super friendly.

Would stay here again any time.
Friends_and_family Family
10/10
Exceptional
30 Jan 2020
Verified traveler

Recommendable

Very nice and new hotel...
Business
10/10
Exceptional
13 Jan 2020
Bojana

Great stay

Overall, we had a great stay. The location is not exactly central, but Novi Sad isn't huge, so it is still good. The check-in process was fast, and we were assisted with our luggage to the room.
The hotel is rather new and really well-maintained. It features a nice, subtle fragrance throughout the entire property. Our room was spacious and featured modern decor. The furniture was in great shape, especially the bed. Housekeeping did a good job on a daily basis (the bathroom was spotless).
We were absolutely satisfied with the Internet connection - stable and fast throughout the hotel premises.
Compared to other Sheraton hotels worldwide, this hotel has a breakfast selection a bit below average. The buffet service runs until 10:30 am, but the variety of choices is time-related. If you arrive before 9 am, you will find a decent selection, but it seems that they don't replenish many items later on. Coffee from the automatic machine is included in the price. A proper espesso can be ordered, but at additional cost, which I feel should be rethought by the management as the breakfast is already a bit overpriced for the value.
The hotel features a modern and clean fitness centre open 24/7. We also visited the spa - it was spectacular. Bottom line: With its courteous staff, standardised service, cleanliness and amenities, this hotel is definitely above average for Novi Sad. If only the breakfast buffet were improved a bit, I believe this hotel would have just a perfect value for money.
Partner
10/10
Exceptional
24 Dec 2019
Verified traveler
Everything was perfect except the location was a little far off from the center.
Leisure Family_with_children
10/10
Exceptional
06 Dec 2019
Verified traveler
Outstanding Western hotel in Serbia. Beautiful design, impeccably clean, wonderful staff and service.
Business Self
10/10
Exceptional
29 Oct 2019
Verified traveler
Front Desk staff was very helpful. Beds are comfortable. Breakfast is good.
Friends_and_family Family
10/10
Exceptional
31 Jul 2019
Verified traveler
Everything was amazing. Spa, gym, massages. Absolutely great.
Friends_and_family Family
10/10
Exceptional
22 Jul 2019
Darko
Just perfect.
Beware of 10€ parking charges.
Friends_and_family Family
10/10
Exceptional
14 Jul 2019
Verified traveler
Very tidy room good staff easy checking overall we are have good experience
Business Family
10/10
Exceptional
09 Jul 2019
Verified traveler
Great place! One of the best hotels in Serbia and the best in Novi Sad, Very cozy and modern. Friendly Staff.
Friends_and_family Family_with_children
10/10
Exceptional
05 Jul 2019
Shirley

The beds are soft!

I travel in Europe every summer and struggle with how hard the beds are in virtually every country I go to. Hard mattresses cause me back pain which wakes me up consistently throughout the night. The Sheraton Novi Sad has western style mattresses which are extremely comfortable. I’ve never slept so well in my life! I will always stay here on future trips to Novi Sad! Great hotel!
Family
10/10
Exceptional
17 Jun 2019
Erol
Wonderful hotel, excellent service, very professional and friendly staff. Will definitely come back.
Business Self
10/10
Exceptional
05 May 2019
Verified traveler
Everything was excellent
No complaints at all
Will stay there again
Friends_and_family Family
8/10
Excellent
13 Apr 2019
BODIL
I slept like a Queen, nice Room and good service👌
10/10
Exceptional
21 Feb 2019
Pernille

Excellent hotel with brilliant breakfast buffet

This hotel was really in top-condition. Everything worked perfectly well - and the breakfast buffet was really excellent. I travel a lot around the globe, and stay mostly in 4 and 5 star hotels. This hotel was better than most of the other hotels I have ever stayed in. In addition, the staff gave a very personalized, friendly and professional service. There was a nice bar and restaurant. I will recommend the hotel to anybody who goes to Novi Sad.
10/10
Exceptional
03 Jan 2019
Adrian
Best hotel , clean and the beds so comfortable! Service amazing ! Staff so so helpful! Love Novi Sad . Great breakfast and super bar area
Family
10/10
Exceptional
02 Jan 2019
April

New Go To Spot

Welcoming and helpful staff and excellent accommodations. Easy to get to interesting sites and the national forest is an easy drive! Perfect for an overnight or long weekend adventure- we can’t wait to go back!
Family
10/10
Exceptional
28 Dec 2018
Verified traveler
Great location and excellent service from all staff, definitely recommend this hotel.
10/10
Exceptional
19 Nov 2018
Verified traveler
All ok
10/10
Exceptional
30 Oct 2018
James

Best

Perfect
Family
8/10
Excellent
24 Oct 2018
Verified traveler
Very good business type hotel with excellent gym. Hotel located somewhat outside center of the city, so must rely on car or taxi to visit the center comfortably
10/10
Exceptional
21 Oct 2018
Diane
Huge comfortable bed, and a wonderful spa on the 10th floor
10/10
Exceptional
26 Aug 2018
Peter
Nice hotel. New facilities. Free parking.
Great stay
8/10
Excellent
24 Aug 2018
Nidz
New, well presented and very welcoming hotel. The only downside is that the club room is not fully operational yet, so no point in booking a club room.
10/10
Exceptional
15 Aug 2018
Silvana

Wonderful Stay!

We had a wonderful stay at the Sheraton in Novi Sad. From the check in, which was great, the staff were very friendly and helpful. The room was clean and still smelled new, and the bed was amazingly comfortable. Breakfast was wonderful and the staff were especially friendly and helpful.
In general, all the staff were so friendly and helpful, no matter what was asked of them. I definitely recommend this hotel.
Family
10/10
Exceptional
12 Aug 2018
Natasha
staff is very professional and friendly. you must visit the spa and wellness center on the 10th floor.
10/10
Exceptional
07 Aug 2018
Verified traveler

Great new hotel in Novi Sad

Great accommodations compared to other hotels in the area, amazing Wellness Center offering massages and exercise space. Will stay again.
Partner
10/10
Exceptional
16 Jul 2018
Srecko
Great spa center at the top of the building. Loved it.

Staff was very friendly.

10/10, would stay here again.
6/10
Pleasant
01 Aug 2026
Darko
Wir haben zwei Zimmer mit Verbindungstür gebucht, da es keine grösseren Zimmern gibt und wir mit Kindern unterwegs waren. An der Rezeption sagte man uns, wir sollen uns melden, wenn die Tür zwischen den Zimmern verschlossen sei. Guter Scherz. Es gab gar keine Verbindungstür zwischen den Zimmern. In einem Zimmer funktionierte die Klimaanlage bei 35 Grad nicht.
10/10
Exceptional
24 May 2026
Minna
Vhhhgghhhhhhhhhhhhhhhhhhhjjj
Business
10/10
Exceptional
05 Apr 2026
Lazar
Es war wie immer entspannt und angenehm.
Friends_and_family Family
8/10
Excellent
16 Mar 2026
Kristian Tidemann
...

Location & surroundings

Sheraton Novi Sad
Polgar Adrasa 1, 1, Novi Sad, Serbia

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 35 more nearby hotels

Sheraton Novi Sad

217 hotel photos