Name: Pupin
Address: Narodnih heroja, 3, Novi Sad, 21000, RS

10/10

Exceptional

09 Mar 2026

Quinton

Clean and great location

Self

8/10

Excellent

19 Feb 2026

Bryan

The room was clean and spacious, staff helpful and friendly and it is located within close walking distance to the square and loss of cafes and restaurants.
The only complaint was that the curtains didn’t close all the way and there was a bright light shining directly onto my pillow at night.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Gary

Very conveniently located in the city center. Everything you want to do is within a 20min walk (taxi ride available too). Most items are within a 10min walk. Clean, comfortable, modern space. Perfect travel location stop.

Business Self

2/10

Poor

03 Nov 2025

Sinisa

This hotel is a bad joke. This hotel is at the level of a one star or slightly better hostel. Let me start in order.

The reception is located on the first floor of an office building and is closed behind the hallway door when you get out of the elevator. Otherwise, on the ground floor there is a large lobby with a reception desk and a girl who was sleeping out of boredom in a chair when we entered, thinking that it was the hotel reception. We had to wake her up to explain where the hotel was. I will mention that we arrived at the hotel around 4:00 PM.

At check-in the girl on the reception needed to charge the full amount before we even got the room keys. She said it was for \"security reasons\", I later found out why she did it. When we finally went to the room we were shocked. The room had no windows! In fact, it had a small opening at the top of the wall just below the ceiling (see picture) hidden with long curtains. Of course I immediately complained about the room which is unacceptable for a 5 star hotel as they present themselves.

The girl at the reception was kind, she kept smiling at all my frustrated comments, which caused even more dissatisfaction because she made fun of my situation. She said that there were no other rooms available because the hotel was full. When I asked for a refund so that I could go to another hotel, she said that the hotel policy is to refund money up to 48 hours before arrival. Now I understand why she charged the entire stay immediately.

Business_and_leisure Partner

8/10

Excellent

12 Oct 2025

William

The location is great. Hotel restaurant is better than most. Reception has always been friendly and helpful. This is our go to hotel for trips to Novi Sad

Leisure Partner

10/10

Exceptional

22 Sep 2025

Barry

A great hotel, in the centre of town and with easy access to shops, bars and restaurants. We always stay here when we are in Novi Sad.

Leisure Family

10/10

Exceptional

19 Aug 2025

Ivana

Great property, new, clean.

10/10

Exceptional

11 Aug 2025

Dwayne

This is a beautiful property in the heart of the city. Very clean, well maintained with lots of space in the suite. Easy to walk to restaurants and shopping in the area. Parking was secure and easily accessible. Staff were very friendly, would definitely stay here again

Leisure Family

10/10

Exceptional

19 Jul 2025

Mladen

Convenient location

Business_and_leisure Family_with_children

10/10

Exceptional

03 Jun 2025

Yuyan

It was a very nice hotel

10/10

Exceptional

20 Oct 2024

Lepa

Lovely hotel in Novi Sad

Hotel Pupin is a lovely hotel perfectly located in Novi Sad. The hotel is modern with exceptionally clean rooms. The staff was knowledgeable and very helpful.

Friends_and_family Family

10/10

Exceptional

15 Oct 2024

Gary

The hotel lobby is not on the ground floor, you must take an elevator or stairs to the first floor. Seemed a bit strange, but the 14 story building is shared with offices on the top 11 floors and a restaurant on the ground floor. The rooms were very clean and modern. The staff was very friendly and welcoming. The hotel is conveniently located in the city center.

Business Self

10/10

Exceptional

26 Sep 2024

Gary

The hotel pupin is right in the city center and is convenient walking distance from many food, shopping and sight seeing locations. Staff is very friendly and welcoming. Rooms are clean, well maintained, restocked daily and comfortable. Not large, but nice.

Business Self

10/10

Exceptional

06 Jun 2024

Verified traveler

Perfect business stay

Great location, excellent service, luxurious hotel! Spotless, bright and very spacious room. Lovely staff! Amazing stay overall.
Minor suggestion for improvement- even though the area is super safe, it would be good to have security entry to the building (main entrance or lifts) especially at night. Anyone could walk in, take lift leading to the rooms by bypassing the reception.

Business

8/10

Excellent

28 Oct 2023

Joseph

Nice hotel, close to everything.

Leisure Friends

10/10

Exceptional

18 Sep 2023

Albert

Convenience

10/10

Exceptional

15 Sep 2023

Ksenija

Staff is very professional, friendly and helpful, beds are comfy and room is clean. Great location!

Leisure Self

2/10

Poor

12 Sep 2023

Verified traveler

Skip this hotel if you want a quiet room

These rooms are not soundproofed as advertised. Road noise as well as all noise from corridors was still very audible.

Business

10/10

Exceptional

18 Aug 2023

Brodie

What a hotel! Amazing place to stay in Novi Sad. Parking, restaurant, cleanliness, room size, staff, and also just the general feel of this place were all amazing.

We loved this hotel, it’s one of the best we’ve stayed in and we couldn’t recommend it enough.

Stay here! Thank you Hotel Pupin for a super vacation.

Leisure Partner

8/10

Excellent

02 Aug 2023

russell

This is really a very nice hotel, located right next to the historic area. The rooms were modern, large bath, my suite had a coffee maker, and complimentary bottled water. I know that this may sound petty, but the bathroom tissue was very poor quality. And yes, it does make a difference when you stay for 3 days!

Leisure Self

10/10

Exceptional

27 Jul 2023

Igor

The most fantastic staff! We had a car accident prior to check in and they were all so helpful and supportive. If you ever need anything just ask the staff of this amazing hotel!

Leisure Partner

10/10

Exceptional

07 Oct 2022

dunja

The location is great…walkable to all sights and museums.

10/10

Exceptional

31 Jul 2022

BING

excellent check in and very good location.

Leisure Friends

8/10

Excellent

31 Jul 2022

Shlomo

The rooms are very nice, but try to avoid staying on the first floor.
I did and it was not so pleasant. You will have some noise from the outside, but more then that from the inside, since you are right by the reception.
Would have been nice to have tissue-paper in the room somewhere…
Hotel could not brake a 2,000 din. Bill, which is strange. Hotels always should have that. After all, if I was to pay a small amount, I am sure they would come with the change…
Staff are nice and helpful.
Rooms are beautiful and clean.

Business_and_leisure Self

10/10

Exceptional

04 Jun 2022

Natasha

Great location! Comfortable beds!

8/10

Excellent

04 Apr 2022

Verified traveler

Nice stay

Nice hotel in the city center, close to major sights and museums.

Business

10/10

Exceptional

15 Feb 2022

Steven

Worth Staying at in Novi Sad

Great hotel in the center of town. Within walking distance of all the best landmarks and walking areas.

Partner

10/10

Exceptional

21 Jan 2022

James

Excellent

Business Self

10/10

Exceptional

25 Dec 2021

Elvedin

Great Hotel

Business_and_leisure Family

8/10

Excellent

11 Oct 2021

Verified traveler

Brand New Hotel in City Centre

The hotel is in a new built office building. Excellent hardware as everything is build to modern standard. However their stuff probably needs more training. There was no towel left in the room, and I had to go to the reception to get one in the middle of the night, as there was only one person on call overnight, and apparently he can't leave the reception. Friendly enough though. Solid 4 star

Partner

10/10

Exceptional

17 Sep 2021

NEHMAN

Super location with super reception and staff, in addition to the great fancy rooms and cleanliness.

Leisure Family

8/10

Excellent

15 Sep 2021

Verified traveler

Nice hotel, clean and in the middle of the town.

Friends_and_family Family

10/10

Exceptional

10 Jul 2021

Ahmad

I like Pupin Hotel

nice hotel and excellent.

Business

10/10

Exceptional

19 Mar 2021

Alexandru

The place to stay in center Novi Sad!

New hotel, with excellent location and underground parking. Design decors, terrace and restaurant with VIP section. All at highest.

Business

10/10

Exceptional

27 Jun 2026

Siri O.

Veldig hyggelig personell

8/10

Excellent

02 Apr 2026

Maxime

L'hôtel a organisé une soirée très bruyante dans la salle de petit déjeuner avec chants et orchestre jusqu'à plus de 1h du matin... Impossible de fermer les yeux pour les chambres (dont la mienne) juste au dessus... Jamais vu ça dans un... 5 étoiles (??)
Certains serveurs semblent être perdus lors du service du petit déjeuner.
Sinon chambres spacieuses et bien équipées, propres. La salle de gym et le spa ne sont pas dans l'hôtel mais dans la rue (salle de sport)... Pas pratique quand il pleut.

Business

10/10

Exceptional

06 Feb 2026

Jeremy

Top

10/10

Exceptional

24 Oct 2025

Janne

Great hotel with large rooms. Close to old town. Lots of restaurants around. Great service at the hotel.

Business Self

10/10

Exceptional

24 Oct 2025

Janne

Great hotel close to old part of town. Everything within walking distance. The room is in very good condition, large size, nice bathroom, fairly quiet for being on a busy road. This hotel has one of the best receptionists I've ever met. I had to book two different rooms due to the hotel being full, but she went above and beyond to organise so that I could keep the same room. The enterance to the hotel is not your classic enterance, but it did not matter to me.

Business Self

8/10

Excellent

13 Jun 2024

Verified traveler

Hotell i bra läge. Rent, bra frukost och bra städning.

Business

6/10

Pleasant

13 May 2024

Levent

The orice was too high for NoviSad.

In the hotel building there are offices on different floors. They all have the same entrance. There is a security staff at the entrance but they don’t record or verify people coming in and out. It does not feel safe.

It would be nice to have some and cutlery in the kitchen.

Partner

8/10

Excellent

13 Sep 2021

Petr

Perfect location, but a bit noisy

Rooms were very clean, modern and spacy (especially big shower). Staff was very friendly. Location is just 3 minutes from the city center, which is great, on the other hand the hotel is right next to the rush street, which is noisy for the whole day. Parking is in hotel's garage, which is perfect, on the other hand it would be better if it would be already included in accommodation prize (you have to pay extra for parking), because even without parknig the prize of accommodation is rather higher.

Business

10/10

Exceptional

09 Aug 2021

Vesela

Boli sme iba 1 noc . Čistota na úrovni, v centre mesta. Hotel má vlstné podzemné parkovanie za poplatok 10 e . Posteľ pohodlná. Raňajky v pohode, aj keď skromnejšie na úroveň a cenu hotela .

Partner

10/10

Exceptional

23 Jul 2021

Jasna

Top Top Top Hotel + Tiefgarage

Neues Hotel, alles sauber, modern, freundliches & aufmerksames Personal. Wir hatten die Suite, unsere Freunde die Doppelzimmer. Alle Zimmer waren super! Was man vielleicht erwähnen sollte, dass - zumindest in den beiden Doppelzimmern, die wir hatten - das Bad Einsicht hat vom Zimmer ins Bad durch Glas. Und zwar nicht wie man es von den neuen modernen Hotels kennt: das man auf die Dusche freie Sicht hat, nein, hier hat man freie Sicht auf die Toilette!!! Bei der Suite ist es nicht so. In der Suite hat man im WZ eine Küchenzeile mit 2 Herdplatten, jedoch keinerlei Geschirr, Töpfe, Besteck oder änliches. Da wir eh dort nicht kochen wollten, war uns das egal. Vllt. muss man danach fragen? Die Suite roch sehr gut und ich würde tippen, das darin noch nie etwas gekocht worden ist. Die Tiefgarage ist gross und für alle Fahrzeuge geeignet, mit Videoüberwachung und 2 Security Leuten zusätzlich, die Ein-und Ausfahrt kontrollieren. Es gibt 2 Restaurants: 1x „Fine Dining“ und 1x „Casual Dining“. Wir haben letzteres genutzt und das Essen war super! Wir waren mehr als zufrieden, können es sehr weiterempfehlen und werden es ganz sicher wieder buchen! Danke an das ganze Team Pupin für den exzellenten Aufenthalt!

Friends_and_family Family

10/10

Exceptional

11 Sep 2020

ELIANA M

Hotel recém inaugurado. Encanta pela atenção na recepção, no restaurante e nos serviços em geral. Próximo das atrações e bons restaurantes do centro da cidade. De fácil acesso aos passeios na região. Excelente!

Partner