American Inn Suites

10/10

Exceptional

16 May 2026

cindy

Hreat experience from beginning to end. All of the staff are super nice and helpful. Very friendly. We actually extended our staynone more night . We really love the fact that they also have a Continental breakfast from 5am-9am included in the price of the room ..from booking to price of the room to checking in staying and checkout its all super easy. They even have a free shuttle to the airport.

Partner

2/10

Poor

15 May 2026

Lauren

Save your money. Do NOT stay here. Terrible Rude staff. Pictures look nothing like actual place. Please save yourself the trouble and find somewhere else.

Self

10/10

Exceptional

14 May 2026

Charles

This was PERFECT for the price.

Partner

2/10

Poor

08 May 2026

Andrew

Staff where rude when asking for transfers to the airport ( the actual driver) rooms where tired with dirty floors, washing machine wasn’t working no secure car park breakfast was not a lot but there

Family_with_children

6/10

Pleasant

06 May 2026

Ebokne

Bed sheets appeared to be clean, however blanket was questionable long strands of black hair in the tub and bathroom floor. Be prepared to use your own mobile Hotspot if you want to watch the small tv older lady at front desk during the day wasn't very approachable also to get a clean wash cloth you have to return the old one to desk first needless to say I won't return

Self

10/10

Exceptional

04 May 2026

Rishi

Nice

Self

4/10

Poor

03 May 2026

Fikirte

There is no staff to clean the room or to keep up with trash which means no house keeping at all plus they do not replace towels as needed u have to go to the front desk to get it anyways it’s not great place to stay

Family_with_children

2/10

Poor

01 May 2026

Barbara

You get what you pay for. We wouldn't have stayed but it was late and we were exhausted. We didn't get between the sheets because they looked dirty. The only blanket was folded at the end of the bed and looked as though someone left their old throw blanket behind. Dirty, floors, tub, and toilet. We didnt even want to shower there. Horrible experience.

Partner

2/10

Poor

01 May 2026

Iqbal

One of the worst hotel I have ever stayed. The front desk staff was not there for almost 20 minutes. I had to wait 20 minutes yo let her know that my suites hot tub was not working and she told me someone would come fix it and no one showed up at all. Therefore, we ended up leaving the place without staying the night there and booked another hotel room.

Partner

10/10

Exceptional

28 Apr 2026

Zhongfei

Staff are friendly and rooms are clean; the shuttles are on time

Self

6/10

Pleasant

26 Apr 2026

George

Nice place

Self

4/10

Poor

25 Apr 2026

Sunil

You get what you paid for. Don’t expect anything more

8/10

Excellent

22 Apr 2026

Jeffrey

parking good, room could be cleaner - however good value for the price. great location for those going to airport

Partner

2/10

Poor

21 Apr 2026

alycia

No bar no hot tub!

Self

2/10

Poor

16 Apr 2026

John

Apart from the help given by Sheree this was an appalling place to stay. Despite messaging the hotel twice, their 24 hour airport shuttle did not appear due to someone not turning up and it cost $40 just to get to the hotel. The person behind the desk was not interested and the room we were given was filthy with chewing gum on the floor and a sofa chair that looked like it had been attacked by rats. The next room was a little better but not by much. It is generous to say a continental breakfast was included - a couple of cereal choices and a bit of bread. Needless to say we declined the second days offering. Manager was never available when we were there to make representations.

Partner

6/10

Pleasant

13 Apr 2026

chad

Only complaint is the airplane noise over head makes it tough to see in the am

Self

2/10

Poor

05 Apr 2026

Jobrul

staff is extremely rude

2/10

Poor

02 Apr 2026

Charles

I booked with them four different occasions, I was charged a extra 50 cash deposit each time and never got the money back.

Partner

4/10

Poor

31 Mar 2026

Tanbira

Basic one

Family_with_children

4/10

Poor

31 Mar 2026

S M Niazur

Breakfast is worst, staff members are basic and not helpful. It's a cheap hotel, so understandable.

Family_with_children

4/10

Poor

31 Mar 2026

Tammy

Room was not clean, transportation was prompt, staff was kind, breakfast was fair.

Partner

6/10

Pleasant

24 Mar 2026

Carlos

Staff was not very friendly but not disrespectful. Just one word answers. Parking lot not paved rooms need to be updated.

Partner

6/10

Pleasant

22 Mar 2026

Jose

Staff was great at check in and check out. Terr he room itself was ok, had issues with bathroom doors and smell of cigarretes

Self

6/10

Pleasant

21 Mar 2026

Lashane

The very first time I seen the pictures I was in love with the hotel, when I got there, the rooms looked at nothing like that. They say they in mix of upgrading the rooms they did give me the better room, but it was nothing like the pictures

Friends_and_family Family

4/10

Poor

17 Mar 2026

Cassie

Breakfast was bare minimum (toast, cereal, oatmeal, coffee), bed was stiff with one thin blanket, hair dryer was rusty and didn't work, and the shower wall had big chunks peeled back/off.
Plus we found out at check in that their parking was full so we'd have to pay more and park next door for our flight the next day so call and confirm they have space for you to park off you need it. The lady at check out said it's been that busy for 6 months.
Staff was nice but overall you get what you pay for, don't recommend. I've been pleasantly surprised by other cheap hotels but not this one.

4/10

Poor

15 Mar 2026

Richard

Everything in the room was either missing or broken and had a layer of filth on it. I am afraid to question what the stain on the sheets was. The bottom of the bathtub is breading. I tried to phone the front desk to no avail and had to go down just to get the wifi password.

Partner

8/10

Excellent

13 Mar 2026

Stephan

Very helpful staff, and the shuttle was very easy to order.

Self

4/10

Poor

13 Mar 2026

lisa

I’ll update my rating when I get a refund. Tried to check in and they didn’t have power. Told me they had no idea when they would be able to give me a room. I got charged by the property anyways despite not getting a room. They told me they would refund my money when they got power and I still haven’t gotten my refund.

4/10

Poor

27 Feb 2026

Terez

Didn’t match photos. Location was terrible. Cigarette smoke throughout the halls was very strong. The tv froze and cutoff often. Remote to tv didn’t work. We are sure the remote didn’t go to the tv. Front desk lady wasn’t nice when I asked for washed cloth because they only have one in room and it was two of us. One of the towels in restroom was dirty. The tube was dirty or needs new paint at least. We definitely will not be back. Came in town for a funeral and this place was the worst experience of the whole trip. Bedding was also damaged. They need to renovate or tear down and start over.

Friends_and_family Family

2/10

Poor

25 Feb 2026

Oliver

Our first room had to be changed to another because in the cold of winter the heater did not work and was blowing out cold air and the window was frosted on the inside.
Second room was better. The beds had tin bases. Everytime you went to the bed your feet hit the base and made a banging sound.
The breakfast was terrible! No coffee made, there were about 6 bagels with only grape jelly. When I asked for butter they said they were all out of it. The girl that checked us in was okay. The girl we talked to about changing rooms was very nice and helpful.
We had to have someone sign us into the television? Never heard of such nonsense and we waited for the elevator only to be told you have to hit the up button first then the down button to go down.Crazy!
The shuttle bus driver that took us to the airport in Detroit had to manage the front desk, keep the breakfast going and drive leaving the hotel with nobody until he got back!
Would I stay there again NEVER!!!!

Family

2/10

Poor

24 Feb 2026

Julie

The place is dirty. The TV didn’t work. You had to have Wi-Fi. No regular TV. Lots of strange people walking around people live there and are in and out all night. The girl at the desk was very nice and so were the two gentlemen that drove the shuttle from the airport I was almost afraid to sleep in the bed.

10/10

Exceptional

23 Feb 2026

James

Perfect for the price and the shuttle driver was awesome

10/10

Exceptional

17 Feb 2026

Hassane Jean Claude

Good

4/10

Poor

13 Feb 2026

Karen

TV didn’t work. Leaking fridge couldn’t be used. HVAC unit didn’t work

Leisure Self

4/10

Poor

08 Feb 2026

Louise

Sketch

Self

6/10

Pleasant

06 Feb 2026

Abubakr

There was no coffee and milk in the breakfast at 6:30 am. A lot of ppl including me left without breakfast. There was no one at the reception during that time to listen to us.

Business Self

4/10

Poor

01 Feb 2026

Tyree

It was horrible

2/10

Poor

27 Jan 2026

Tamara

Me and my partner were expecting a nice stay, we booked for the jacuzzi suite. We got there and the floors in our room were super dirty. No problem we went to the desk and asked if they can sent housecleaning which they did. After a few hours, we went to go start our jacuzzi and the hotel room had NO HOT WATER. No water at all actually. I called front desk and they insisted there was nothing they could do until another manager got in and the pipes were frozen. Not my problem and I paid extra just for the room. The fact that they let us book that room knowing the pipes were frozen is so wrong. I paid an extra $60 just so I can stay in a jacuzzi room just to be told they couldn’t do anything for us and had to put us in a standard room. What we thought would be a romantic night turned into the worse. no amenities and the hotel definitey does not look like the pictures. I will not be staying here again and trying to get a refund for my money which I still haven’t, along with a $50 deposit. This stay was so upsetting

8/10

Excellent

19 Jan 2026

Tania

I couldn't use the jacuzzi because the paint was piling but everything else was good

Leisure Partner

4/10

Poor

12 Jan 2026

Brooke

Would not recommend staying here. Smells like weed, the hotel lobby does not look like the pics. Pretty sure people live here permanently. The rooms were kind of clean, but the beds are terrible. The only nice thing was that they did take us to the airport for free. But I would not stay here again.

Leisure Friends

2/10

Poor

12 Jan 2026

ANKUR

Airport shuttle delay and misdirection
Strong odor in the room
Missing bathroom trash container
Loose wooden flooring
Soiled blanket and delayed replacement
Insect in the room
Cutlery hygiene
Broken latch affecting privacy and security
Continuous noise impacting rest

Leisure Self

10/10

Exceptional

10 Jan 2026

Dylon

Coffee maker wasnt working and mattress was stiff better bedframe not metal

Leisure Partner

4/10

Poor

31 Dec 2025

Amandeep

Room bed is not good and bathroom

2/10

Poor

31 Dec 2025

JAJDEEP

This was the worst experience I had.
Only one light working inside my room.
No water for customer kiosk machine was down. Front desk did not have water to buy from. Trying to kill guest with thrust unless you are ready to drink toilet tap water. Asked front desk for help, poor front desk guy was not properly guided after he came back from vacation. Lady at in the morning was sweet to drive me to the airport which was free according to their advertised agenda in Expedia.
I would definitely like Expedia to ask me more about it as i also have the proof about what I experienced.

Leisure Self

2/10

Poor

31 Dec 2025

Mithu

Staff was rude. Asked for remote for tv didn't give. No respect for guest. There are two ladies over there who are the trouble makers.

Leisure Family

8/10

Excellent

27 Dec 2025

Korena

Great price for my tight budget this trip. It’s not luxury but it was perfect and clean. The staff was very friendly. I’d recommend it for an inexpensive stay.

Leisure Family

2/10

Poor

23 Dec 2025

talwinderjit

Very rude receptionist, smell all over of weed cigarettes inside and rooms bed were very noisy. Couldn’t sleep at all, stayed with family and not a good hotel at all.

Leisure Family_with_children

4/10

Poor

23 Dec 2025

Pritam

The room needs a lot of attention...from broken washroom locks to damp wall from broken lights....

Leisure Family_with_children

4/10

Poor

20 Dec 2025

Angela

None of the outlets worked and they were broken. We only stayed there because our flight was early.

Leisure Family

8/10

Excellent

19 Dec 2025

Mona

Great service. Staff went over and beyond to make sure I was comfortable

Business Self

6/10

Pleasant

05 Dec 2025

Richard

Clean Room

Self

10/10

Exceptional

04 Dec 2025

Roger

Yes

2/10

Poor

02 Dec 2025

Dayeisha

Property was outdated and room was NOT CLEAN. The pictures are NOT the same

Leisure Family

2/10

Poor

01 Dec 2025

Rajwinder

Not like it all

Leisure Family_with_children

4/10

Poor

01 Dec 2025

Eineje Victor

There was no soap in the bathroom. I would suggest that you have things like soap, toothpaste and other toiletries available for guests to buy if you are unable to provide

2/10

Poor

30 Nov 2025

Jonathan

Very dirty. Would not recommend 😕

Leisure

2/10

Poor

29 Nov 2025

Michelle

Didn’t check in you walked in and the hole place smelled like weed broke in windows and the shuttle to airport was brok down we went to another hotel

Leisure Friends

8/10

Excellent

23 Nov 2025

Margo

The room was clean; staff was very friendly.

Leisure Self

2/10

Poor

22 Nov 2025

Jennifer

Didn't stay. Tried to cancel. Bad reviews

Self

10/10

Exceptional

19 Nov 2025

FNU Huma

Yes

8/10

Excellent

17 Nov 2025

Brittany

It’s decent. Very clean and convenient to have the shuttle to the airport. The staff that checked me in were a little rude and the breakfast was nothing to write home about but for the price it was convenient.

2/10

Poor

15 Nov 2025

Demitrish

Horrible from check in to check out, got charged twice at check-in, room was definitely not cleaned properly

Business

6/10

Pleasant

12 Nov 2025

Lynda

Room was in good condition. Clothes Dryer didn't work, soda machine didn't work, they only cleaned room on Wednesday (we stayed a week). The male front desk person gave Adittuted when I asked for anything so I had my husband ask for me.

Leisure

6/10

Pleasant

08 Nov 2025

Russ

The overnight front desk man was extremely difficult to understand because of his Indian dialect. Room was ok, but the curtains were sheer and let in a lot of light. Breakfast was poor. Bagels and muffins it. . I couldn't eat any of

Business

8/10

Excellent

02 Nov 2025

Misty

The lady at the front counter was amazing! With everything that was going on she stayed calm and polite!
I unfortunately didn't wake up in time to try the breakfast but it did smell good.
Do know the walls and floor to ceiling is thin also.
Next time I'm going to get a room on the other side so I can watch all the planes landing.

Self

6/10

Pleasant

02 Nov 2025

Syed Rizwan

It's okay if you are on a budget.

Leisure Family

2/10

Poor

02 Nov 2025

Deep

Lady at the counter she is not polite with us so rude and nobody helps us to move us luggage to room and too much noisy outside we can’t sleep well

Friends_and_family Family

4/10

Poor

01 Nov 2025

rita

The room was clean, however

There was no soap in bathroom
Pipes under sink (exposed) leaked profusely on the floor when you turned on the water
The TV didn't work
There was one hanger in a room for two people
The enamel was gone from the bottom of the tub so the white tub had a grey floor

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

carolin

I of to wait for the airport shuttle a long while beforevit come to get us at the airport but it was very fast to bring me back to the airport.

Friends

10/10

Exceptional

21 Oct 2025

Corey

Very relaxing stay

Very friendly staff very helpful I would definitely look forward to my next visit

Self

2/10

Poor

19 Oct 2025

Marcene

Receptionist was rude, I asked for another blanket she said she’d see if she had one, no follow up. Blanket in the room had a huge burn hole, no insulation so we heard plans all night sounded like they were right outside our window. Bugs in the bathroom.

Partner

2/10

Poor

19 Oct 2025

Dawn

Bedding had body fluids on it, fridge was not clean, and trowels in bathroom had makeup on them.

Leisure Family_with_children

8/10

Excellent

19 Oct 2025

abd

Nice

8/10

Excellent

18 Oct 2025

Bradley

Airport shuttle was awesome! Rooms were clean! Only reason for not giving 5 stars was the breakfast.

Leisure Partner

8/10

Excellent

17 Oct 2025

Deborah

I need to apologize to the staff of American inn and suites. I had a racist and narrow view of my visit. Though the hotel was old and smelly, it was as clean as could be expected. The staff may have been missing some teeth and in their fuzzy slippers but they were kind and helpful. The next night of my trip I stayed at Baymont and the elevator was broken and the front desk girl gave me the wrong key 3 times before getting it right and threatened to kick me out because I was tired and frustrated walking up to my room so many times and not being able to get in. Travelling sucks, but at least you gave me a cheerful smile and great attitude. Thank you.

Leisure Self

8/10

Excellent

16 Oct 2025

Kathy

Our room was clean, as were the hallway and breakfast room. The staff was friendly and helpful. It is close to the airport, which was our reason to stay. It was a nice place, especially for the price. I was surprised by the $50 deposit, but that could've been something I missed reading online.

Leisure Family

2/10

Poor

15 Oct 2025

Yu

This is a cheap option when you are waiting overnight for the next flight. You can call the hotel to pick you up from the airport, and they can also drive you to the airport if you make an appointment with them. But I was never so scared in my life while I stayed in this hotel.

Business Self

6/10

Pleasant

14 Oct 2025

Carlos

basic room

room did not have the basics. cups, ironing board, coffie maker etc... front of building always had people hanging outside. did not appear safe but was.

Business

8/10

Excellent

12 Oct 2025

troy

d

8/10

Excellent

05 Oct 2025

Syed Manzoor

Good

6/10

Pleasant

03 Oct 2025

Tammy

Shuttle was fine. Breakfast was limited and terrible choices. Was supposed to park and fly but couldn't due to being full. Disappointed

Leisure Partner

10/10

Exceptional

02 Oct 2025

Daniel

On time

10/10

Exceptional

30 Sep 2025

Urooj

Clean room

6/10

Pleasant

29 Sep 2025

horace

So, so - It is what it is. A very cheap room directly across the street from the airport. Expect just that...

Friends_and_family Family

2/10

Poor

28 Sep 2025

Griffin

Staff treated me unfairly

Leisure Family

2/10

Poor

28 Sep 2025

kristen

Not a good experience

Leisure Family

10/10

Exceptional

23 Sep 2025

abd

Good

4/10

Poor

23 Sep 2025

cyriaque

REALLY POORLY MANAGED. REALLY UNFRIENDLY MANAGER. THIS PERSON NEEDS A BREAK AND GO SEE A PSYCHOLOGIST.

4/10

Poor

22 Sep 2025

Steven

Beds were dirty cover has stains on it. Paint was peeling in the tub aka Jacuzzi blood was on the bathroom curtain. I did not have a microwave in my suite.

Business_and_leisure Self

6/10

Pleasant

22 Sep 2025

Joe

My Stay was neither good or bad, room was clean, and had all ameneties. breakfast was bad they ran out of food and the TV didn't work and there was no where to park your car. other than that it was Okay.

2/10

Poor

17 Sep 2025

Kaila

Shuttle lady is a crackhead and rude. They refused to let us switch room after we found pubic like hairs everywhere. Would NOT recommend to anyone. Pictures are deceiving. Its very ghetto and rude and dirty. Save ur money.

Leisure Friends

10/10

Exceptional

16 Sep 2025

Richmond

Good

2/10

Poor

09 Sep 2025

Lori Jane

Not as reviews said

This hotel was a disappointment not clean older furniture and the A/C did not work. Would
Not recommend

Self

6/10

Pleasant

07 Sep 2025

Paris

Staff was no help, did not get my deposit back and i also was double charged for the deposit still did not receive it back. Shower curtain was not clean

6/10

Pleasant

07 Sep 2025

Rosa

At arrival staff was smoking right in front of door. Kinda rude. Area was very loud. But was tolerable for a nights stay

Leisure Partner

8/10

Excellent

06 Sep 2025

John

Friendly staff. Worth the money

Leisure Self

10/10

Exceptional

06 Sep 2025

Abubakr

The breakfast was all sweet. There should be some savory option as well specially for diabetes patients.

I had to wait for the shuttle for around 40 mins. Had to call twice.

Business Self

10/10

Exceptional

06 Sep 2025

abd

Good

10/10

Exceptional

06 Sep 2025

abd

Good

6/10