Comfort Suites Wooster Area

2/10

Poor

24 Apr 2026

Danielle

NO TOWELS. None! After being out, sweating and swimming all day we came back at night to be told there were no towels. We had requested housekeeping earlier and were told “it’s too late but you can always grab towels from the front.” The staff was friendly but the manager was never around and has yet to respond to emails.
At first glance it looks clean enough but we had a roach in our room. There is also a noisy bar across the street so beware the noise with kids.
For the cost vs service you can stay anywhere else.

Family_with_children

8/10

Excellent

23 Apr 2026

Eric

The night I stayed there was a bar next to it blaring music and I heard it loud and clear until 12am. The staff is aware and there's not much they can do.

Self

10/10

Exceptional

21 Apr 2026

Elsa

Very nive

2/10

Poor

19 Apr 2026

Natali

Pool looks sad needs a lot of work.
Also I was checked in and given keys to a room that someone was already in.

Family_with_children

10/10

Exceptional

17 Apr 2026

Allison

Nice! Will stay again. Staff was great, room was nice.

Self

10/10

Exceptional

14 Apr 2026

James

It was great

Family

10/10

Exceptional

13 Apr 2026

Eddie

Everything was as expected

Friends

10/10

Exceptional

13 Apr 2026

Jimmy

N/A

10/10

Exceptional

13 Apr 2026

Chloe

I used uber so I’m not sure of the parking. The breakfast was nice. I like that the switched it up a everyday that was cool

Self

8/10

Excellent

12 Apr 2026

Zhivargo

It was a good stay but what could really make the difference is attention to detail. The tub was not the cleanest and housekeeping was not attentive to the needs of guests. But overall it was decent experience, just needs work in those areas.

Self

8/10

Excellent

08 Apr 2026

Jennifer

Room was clean and well appointed. Breakfast was fine. The location is great and the price was excellent. The pool did not look clean enough to swim in and the walls, windows and doors are thin. I had a difficult time sleeping due to all of the sounds that came through the walls and outside.

Family

8/10

Excellent

06 Apr 2026

Asia

Very nice quiet stay. Friendly hotel staff. Will stay again!

Family_with_children

8/10

Excellent

05 Apr 2026

Ronald

I picked this hotel because of location. And because of the Artemis II moon launch nearby, traffic and people were everywhere.
On check-in, the service was efficient and beyond helpful to provide me with use of a travel item I had not packed. A+++ rating!
As a frequent traveler, I rate this hotel as the best breakfast facility I have ever used. The space was adequate for the large turnout. The space was superior in layout for ease of use, with meticulous presentation of the many offerings, and each day all food was fresh and well prepared. To top it all, a special touch to the space was added by introduction of elegant flowers.
If all that wasn’t enough, the hostess was most effective in keeping the room clean and adequately supplied for all with her most pleasant demeanor.
This hotel is the service model for what travelers want!

10/10

Exceptional

02 Apr 2026

Ole

Everything awesome

6/10

Pleasant

31 Mar 2026

Summer

Room was clean and ready for early checkin at 1200 for an extra $15 fee. Breakfast had very minimal options, mostly just carbs (muffins/cereal). The biggest issue I had was with how loud the AC unit was - kept me from being able to sleep as it was constantly turning on/off during the night and unable to hold a steady temperature. Not fancy by any means, but doable for a short stay. Conveniently located near major highways.

Self

4/10

Poor

30 Mar 2026

Timothy

Room a little musty.
And it's a close tie for my primary concern.
One is the second floor door in the stairwell had no handle so you were unable to enter the second floor from the stairwell.
The next day there was a handle on the door though it was not functionable.
I'm pretty sure this may be fire code related.
And the other close to primary concern is that someone entered my room while my do not disturb tag was hung.
While emergency entrance is acceptable... it is not acceptable if you don't notify the guest that you did so.
The built in receptacles for each light fixture over the two bedside tables struggled to maintain contact with my three prong cord so that charging was \"on\" and \"off\".
Coffee maker didn't work.
Don't think I'll be returning to this one.

Self

2/10

Poor

27 Mar 2026

craig

While we were there, for the first few days, we had an excellent woman preparing everything and keeping everything clean. When the person did not show up, the breakfast was not prepared until the BW staff team tried to prepare breakfast for the customers. The last two days we were there, a man was preparing everything and he was excellent and caring for the guests for breakfast. I am very dissatisfied with Best Western for their cleanliness. The towels were worn and torn. The floors in our room turned our socks black. The staff at the desk were very accommodating and helpful. The pool was not kept clean and mold was present at the pool. Would not go into pool. I have been to many Best Westerns and probably not rent from you again.

Partner

8/10

Excellent

21 Mar 2026

AURANIA

Nice quiet place.

10/10

Exceptional

17 Mar 2026

Taryn

Last minute rental d/t flight cancellation. Staff were excellent and VERY accommodating! Great experience. Location was walkable, within a mile for shopping and restaurants

Family

4/10

Poor

15 Mar 2026

Erica

It very clean. There was hair in the bathroom on the floor from others. Some kind of suspected food matter crusted the the light switch & table not clean. Room smelled musty-ac issue possibly. Just not a great experience & personally wouldn’t stay again.

Partner

8/10

Excellent

14 Mar 2026

Meghan

It was a little noisy on the side facing The Bounce House. If you need to be asleep before 2am and you are a light sleeper. Request a room on the other side

Partner

6/10

Pleasant

14 Mar 2026

maria

Water pressure in the shower was horrible or basically non existent. The plug sockets barely kept your cord in, Pillows barely had any filling and were tiny to be for a king size bed.

8/10

Excellent

10 Mar 2026

Andrzej

Clean room, helpful staff, very crowded breakfast area hard to find the table. Food options very limited.

Family

2/10

Poor

08 Mar 2026

Luis

Unsafe place. Staff poor service. I don’t recommend at all.

Partner

2/10

Poor

08 Mar 2026

Priscilla

The hotel rooms were in a deplorable state. The air conditioning unit was non-functional, and the bed was covered in stains. It was the worst experience I’ve ever had in a hotel.

Family_with_children

4/10

Poor

08 Mar 2026

Becky

The room was not cleaned properly when we arrived. There was old milk in the fridge and blood on the bathroom floor. The staff switched us to another room which had dirty bathroom floors and stains on the bedding. The tv remote didn’t work so we asked for more batteries. The batteries weren’t the issue and both remotes were bad and never turned the tv on.

Family_with_children

10/10

Exceptional

08 Mar 2026

Maria

Yes was amazing i love coming here

10/10

Exceptional

07 Mar 2026

Miller St

The place was clean and staff was friendly

8/10

Excellent

05 Mar 2026

Judith

Did3use y the gum, but overall good customer service

10/10

Exceptional

05 Mar 2026

SAMUEL

Great

4/10

Poor

02 Mar 2026

Jeanette

No thanks

Friends

8/10

Excellent

01 Mar 2026

Xi

I would recommend this place to friends going to that area in Orlando. Room is very spacious and everywhere seems very clean as well.

Family_with_children

8/10

Excellent

27 Feb 2026

Ryan

Had to ask for staff to clean room after 2 days not cleaned. I didn't know that you had to ask. Every hotel I have been to has just cleaned every day. Also, towels were disgusting. Almost every bath towel I saw had stains on them. Room was recently updated and was nice furniture and look. TV had some connectivity issues, no drink coasters to protect all wood furniture, stain on couch cushion, stain on drapes, earwig bugs in bathroom on floor on 3rd floor, Most of this did not bother me much. But helps for them to know.

Self

8/10

Excellent

22 Feb 2026

Caleb

The front office lady was nice, and the hotel was a pretty standard best western experience.

Partner

6/10

Pleasant

19 Feb 2026

Elisabeth

Room smelled like pets…

4/10

Poor

19 Feb 2026

Mateen

bad bedding, dirty towels
bad behavior of staff at breakfast
every customer was not happy during breakfast

6/10

Pleasant

16 Feb 2026

Shawn

Very friendly staff. Room was not very clean, but it did the job

Self

2/10

Poor

16 Feb 2026

Tameka

I booked this stay two weeks prior to event to be paid upon arrival. I received a call from the front desk stating that I had to secure first night payment or the reservation would be cancelled because they were sold out. I was driving from GA for the race and they cancelled my reservation to I’m assuming someone standing there demanding a room. I was advised once I got there that the front desk host accepted a large kickback for canceling my reservation to someone else! Very disappointed and will never book with another Best Western ever👎

Leisure Partner

10/10

Exceptional

14 Feb 2026

Aida

Nice and clean.

6/10

Pleasant

09 Feb 2026

Naoki

During my stay, the shower towels were not replaced.
The shower had low water pressure and the temperature was also on the low side.
The protein options at breakfast were different each day.

10/10

Exceptional

06 Feb 2026

Ramon

Excellent Service

Friends_and_family Family

8/10

Excellent

03 Feb 2026

Mary

The breakfast , they had nothing! It was very limited. Upgrade the breakfast

10/10

Exceptional

03 Feb 2026

Fay A

We were there less than 24 hrs, but everything was very very nice - no complaints!

Partner

10/10

Exceptional

03 Feb 2026

Raphael

Room was clean . Beds comfortable .

6/10

Pleasant

25 Jan 2026

karen

Room was clean and comfortable. However the noise from the street was loud and disrupted sleep. Plus I was promised a floor fan that was never available

10/10

Exceptional

25 Jan 2026

Ana

Front desk lady was amazing , above and beyond super friendly

2/10

Poor

24 Jan 2026

Maria Laura

To many

10/10

Exceptional

21 Jan 2026

Mable

Clean rooms

Friends_and_family Family

4/10

Poor

20 Jan 2026

Moises

Room had no heater, no hot water running properly

4/10

Poor

19 Jan 2026

MARK

Several issues with. No hot water, no place to put toiletries. Just a few basic TV stations, nothing good for a traveler. The worst was the incessant banging noise til 1am , near a club. Couldn't sleep. Breakfast was bland, reminded me of school cafeteria food.

Business_and_leisure Self

10/10

Exceptional

18 Jan 2026

tinelfe

Excellent

4/10

Poor

13 Jan 2026

Rafael

AC unit was too loud to sleep through the night

Self

8/10

Excellent

11 Jan 2026

Karen

The hotel was excellent but in the middle of the night right outside the hotel were people screaming and drag racing up and down the road.

Leisure Friends

6/10

Pleasant

11 Jan 2026

Adriana

room was alright, but AC was very, very noisy, to the point we had to turn it off at night. I mentioned to the staff upon check out.
Breakfast was minimal, but I guess it is what you get for $$

Leisure Family

2/10

Poor

07 Jan 2026

Jason

The rooms were very dirty. The bathrooms were unclean, and the beds had visible stains on them. We were moved to a second room, but it was just as dirty as the first. The towels and rags looked old and dingy. On top of that, the manager was rude and unprofessional. Because of this experience, I will never stay here again.

Partner

10/10

Exceptional

05 Jan 2026

Yajaira

The room was clean, and comfortable. Will stay again.

Leisure Partner

8/10

Excellent

02 Jan 2026

Vicente

Breakfast could be better. Just one waffle maker for tens of guests, always long lines.

Leisure Family

10/10

Exceptional

01 Jan 2026

Suresh

Neat and clean rooms. Friendly and courteous staff.

Leisure Family

10/10

Exceptional

31 Dec 2025

Lashay

Very clean

8/10

Excellent

28 Dec 2025

Francisco

The breakfast they offered in the mornings during the three days we were there was the same as every morning.

Leisure Family

8/10

Excellent

27 Dec 2025

Jim

The hotel and room and breakfast were good. The towels a litlte old, a little dirty, stained. Was provided better towels from the front desk.

Business_and_leisure Partner

8/10

Excellent

23 Dec 2025

Patrick

Good location near OSW. The staff was knowledgeable and friendly.

Leisure Family

10/10

Exceptional

21 Dec 2025

Elizabeth

Very clean room

Leisure Family

4/10

Poor

18 Dec 2025

Liliana

Room , sábanas rotas , durante nuestra estancia no vinieron a limpiar la habitación, el desayuno no muy bueno.
No se los aconsejó

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Deldrick

Everything was smooth, I was just kind of blindsided by the security deposit

Leisure Self

10/10

Exceptional

10 Dec 2025

Julio

Good breakfast, free parking, clean and confort room, friendly staff.

Self

8/10

Excellent

09 Dec 2025

Otto Anthony

Yes. Yes.

Friends_and_family Family

4/10

Poor

08 Dec 2025

Walter

The hotel smelled like mildew throughout our experience. There was a lack of towels available, and the ones that we had were dirty. We requested more towels and was told that there were no more towels in the entire hotel due to the hotel being sold out. Then we were given a couple of towels a few hours later. We were staying at the hotel for 3 nights, and had to ask that the room be cleaned, it was not automatically cleaned. Unfortunately I will not stay at this hotel ever again and will not recommend.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

lazaro

C lean

10/10

Exceptional

29 Nov 2025

Juanita

The staff, some of the amenities, the room size.

Partner

10/10

Exceptional

24 Nov 2025

Eduardo

Clean, comfortable, friendly staff , good price!

Business

8/10

Excellent

21 Nov 2025

Ashley

Great

10/10

Exceptional

20 Nov 2025

Jesus

Good

6/10

Pleasant

18 Nov 2025

Lina

The hotel is average, nothing special, but in my opinion it's a bit expensive for how basic it is.

8/10

Excellent

17 Nov 2025

Dusty

Good stay everyone was very helpful.

Leisure Family

10/10

Exceptional

16 Nov 2025

Orlando

Rooms clean, housekeeping amazing, breakfast attendant handled 2 large schools and regular staff like a champ. Oh, Vheck in and check out ladies very professional and kind. Ty Best Weetern UCF.

Partner

10/10

Exceptional

14 Nov 2025

Avel

Front desk staff was awesome and always friendly. The room was comfortable. Great location for UCF football games.

10/10

Exceptional

11 Nov 2025

Adeline

My night was great thanks to the young lady at the counter, she was very nice and accommodating.

6/10

Pleasant

10 Nov 2025

Miguel

Trash in the parking lot, I ended up cleaning it. Did not like the look. Breakfast was limited and mediocre. Room was comfortable but dated.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Nelson

Very helpful & friendly staff.

Business_and_leisure Family

8/10

Excellent

31 Oct 2025

Linda

Noisy the first night. Restaurant across the street (Eat Drink Bounce) was very loud. Also street traffic was loud. Second night was better

Leisure Partner

10/10

Exceptional

27 Oct 2025

Patricia

Ok

10/10

Exceptional

19 Oct 2025

Lumary

Good

Leisure Partner

8/10

Excellent

15 Oct 2025

Khanh

Microwave does not work.

6/10

Pleasant

15 Oct 2025

Patrice

Business: Internet band wides insufficient for work!!

Business Self

10/10

Exceptional

14 Oct 2025

Mable

Close easy parking
I have sinus allergies the hard floor in the room was a Pius for me

Partner

4/10

Poor

13 Oct 2025

Sue

I was there for 5 nights and not once was there a maid in my room. I wasn’t notified at check in that there wasn’t maid service. Very loud bar across the street the played music until very late. Ubers used the hotel to pick people up all night long.

Leisure Self

10/10

Exceptional

12 Oct 2025

Claudia

Clean room

Leisure Family

10/10

Exceptional

12 Oct 2025

Claudia

Clean room

Leisure Family

8/10

Excellent

11 Oct 2025

ana

The shower faucet didn’t work properly

Leisure Family

10/10

Exceptional

09 Oct 2025

Gil

All good

10/10

Exceptional

04 Oct 2025

Yami

loved it!

10/10

Exceptional

02 Oct 2025

Julie

The staff was nice, the room was also clean the only thing was that it had a funny smell so we had to spray air freshener

10/10

Exceptional

30 Sep 2025

Realm of

The bathroom smelled because they did not use a clean mop

Leisure Family

8/10

Excellent

24 Sep 2025

Paula

Very nic3

Leisure Self

10/10

Exceptional

23 Sep 2025

Dwight

Very comfortable stay. Free breakfast and friendly staff. Lots of space for parking and close to UCF and restaurants on Colonial Drive.

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

JENNIFER

We enjoyed the amenities at this hotel- the room had a king bed and a pull-out mattress, there was a microwave, fridge, Keurig coffee machine, and a real door on the bathroom, as opposed to newer hotels. The staff was helpful. The hot breakfast was very good as well as the 24-hour coffee and tea in the lobby. We will stay there in the future.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Aimee

Excellent location for going to UCF campus.

Leisure Family

6/10

Pleasant

16 Sep 2025

Paula

Size of bedroon, clean room

2/10

Poor

12 Sep 2025

Christine

HORRIBLE!!!! A/C did not take humidity out so everything damp. No sleep in both rooms we had because of this. Changed to 1 room sharing second night and gave us a dehumidifier.... humidity so bad you had empty full tank every hour half to 2 hours!!! Again no sleep!!

Manager refused any refund, yet all our things are damp and no sleep. Very rude and refused even speak with me and made front desk worker do everything

Floors sticky on carpet, numerous black long hairs on bedding, yet we are all blonde.

Breakfast not good and only til 9 week days.

Do not waste your money.

Very rude and unprofessional manager. I will be contacting their main office!

Leisure Family