The Sense Experience Resort Preferred hotels

Italy , Grosseto
Follonica, Viale Italia, 315
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75 reviews shown

10/10

Exceptional

09 Oct 2025

Sally

Though the property we booked at Expedia was not what we expected as the description was unclear and Four adults could not stay in the bungalow suite the property gave us another room at no expense

Their goal is to make you happy with your stay

Leisure Friends

10/10

Exceptional

01 Oct 2025

Michel

No kitchen

Partner

10/10

Exceptional

26 Sep 2025

Nicola

Lovely hotel that

8/10

Excellent

20 Sep 2025

Gorgeous location and beautifully maintained site. Fabulous beach and pool. Staff consistently polite and friendly. Spotlessly clean. Great cocktail bar but limited dining options - all very classy but expensive and a bit formal.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Pablo

Great staff. Alessandra the concierge is fantastic

Leisure

10/10

Exceptional

21 Aug 2025

Ronnie

One of the best resorts we have ever been to!

Leisure Family

10/10

Exceptional

03 Aug 2025

Radhesh

Great rooms and great beach

Leisure Partner

10/10

Exceptional

25 Jul 2025

Ekaterina

Absolutely stunning beach resort with impeccable service!!!

Business_and_leisure Self

8/10

Excellent

14 Jul 2025

naomi

Cute and intimate eco-resort in Tuscany. Great food, cute cabanas with service at the beach and room-service was good too. Great staff. We enjoyed our stay but didn’t find much around outside the resort.

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

NIMAT

Amazing property 10 out of 10

What can I say!!!! Best hotel, Amazing service from check in staff who are amazing and welcoming. They are super helpful and friendly.
The manager was amazing, so helpful and accommodating . She helps , and pay attention to little details to make your time great and always with a smile .
Restaurant staff were amazing and attentive.
Management is superb , and waiters are very highly trained to make guests feel special.
Egor was great in particular as he is fast , attentive, and super friendly.
We have been coming here for the 4 th time now as it is great and upscaled.
It is part of the i prefer hotels .
Only my gps keeps taking me to a different location thinking we arrived, but the street is closed.
Restaurants, breakfast, dinner, lunch all had great selections.
They even arranged couple massages for us on the panoramic terrace.
Over all it is 10 out of 10.

Business Family

8/10

Excellent

06 Jul 2025

Verified traveler

Good, but not 5 star.

Really enjoyed a 5 night stay at the Sense Resort. It's a little further South than the normal, iconic Tuscan coast resorts which is why we chose to stay. However, that does mean that it's a little further away from the main tourist spots and the Follonica lacks the choice of retail, restaurants and entertainment of other well known resorts.

The hotel is nice, although I'd say it's more 4 than 5 star with some thought and investment needed to bring it up to a true five star standard.

The good: The beach is sandy, clean and there's an allocation system for cabanas and deck chairs - so absolutely no fighting for space! The restaurant staff are amazing. How they cope in the heat with trousers, shirts and ties is beyond me. The rooms are good standard and clean, although the bathroom doesn't have an extractor fan - so it gets very hot with the shower on.

The \"could be better\". Some staff are not nearly as good as the restaurant team - particularly the bellhops and reception. The carpet covering the corridor of the room blocks is old, worn and smells really bad. We actually had to hold our breath from the lift to our room the smell was so bad. Nowhere really to lounge with a coffee or cocktail - seems a really big miss for a hotel aspiring to 5 star. The pool is stuck at the end of the car park, nowhere near the beach or other amenities. Finally, although the standard of food is generally good, choice is limited, no cocktail menu and it's expensive.

Partner

10/10

Exceptional

21 Jun 2025

Nicholas

It was migical.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Steven

We made use of the bicycles on sight and biked near the sea to restaurants. Assigned seats and umbrella at the beach was a nice touch.

Leisure Partner

10/10

Exceptional

09 Jun 2025

naomi

Eco-resort in Follonica, private intimate beach with cabanas and bar/food service on the beach. Great restaurant if you’re a foodie ( Eaté). Family-friendly, playground and beach toys/activities. Quiet at night with pleasant live music entertainment ( not too loud) ending at 10pm. Decent suite with bath and shower, comfortable beds, big closet and good coffee machine. Great breakfast included in the stay. Would absolutely stay here again.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Jorge

Great place although dinner prices are a bit over rated.

Leisure Family

10/10

Exceptional

21 May 2025

Andrea

AMAZING just STUNNING

Leisure

10/10

Exceptional

12 May 2025

NIMAT

Great beach hotel
Great staff
Amazing restaurant

Business Family

10/10

Exceptional

08 May 2025

NIMAT

Piece of heaven

The most amazing relaxing hotel with the most attentive staff. Staff are amazing, helpful, and so friendly.
Beach is beautiful, food is top quality. Amenities are great.

Friends_and_family Family

10/10

Exceptional

25 Sep 2024

Winifred

A beautiful relaxing property with a staff that is exemplary. We didn’t want to leave!!

Leisure Partner

10/10

Exceptional

24 Sep 2024

Lee

Lovely hotel, the staff were very friendly and the food, although expensive was very nice

Leisure Partner

10/10

Exceptional

22 Sep 2024

James

The property itself is simply stunning!! It is very relaxing and a beautiful atmosphere. The service provided by every staff member was one of the best I have received in my many travels over the years. The resort is highly recommended. I would stay here again in a drop of a hat. It is located within 4 miles of the cute town of Follonica where you can find lots of shopping and dining options.

Leisure Partner

10/10

Exceptional

17 Sep 2024

Chadrick

Great location

Leisure Partner

10/10

Exceptional

13 Sep 2024

amber

Very clean and modern. Every single person was friendly and helpful. We mentioned it was our honeymoon while he walked to our room. The next day, we came back from lunch with a heart on our bed made out of roses. It was beautiful.

Leisure Partner

6/10

Pleasant

10 Aug 2024

Bader

Leisure Family_with_children

10/10

Exceptional

19 Jul 2024

NIMAT

Amazing experience

Amazing resort!! Get the half board it was great food experience for the price. You get treated as a vip all the time. Get the florentine steak it is great ! You get 4 course meals.
Clean, air condition is great, quality is amazing .
Gps or apple map or google do not give accurate location, so you end up waisting 20 minuted going in circles. Put their restaurant address in apple or google and you will reach the hotel .
The restaurant’s name is Eatè by pipero

Partner

10/10

Exceptional

19 Jul 2024

Qianyun

We had such a wonderful 3-night stay at the Sense Experience Resort! The room was very comfortable and clean and the sea view from the balcony was gorgeous.

The private beach as well as all the other facilities (swimming pool, tennis court, bikes, watersports) made the experience so relaxing and fun, especially as it was all included and very convenient. Breakfast buffet also had a wide range of options and tasted great!

Staff were always so kind and helpful. The hotel itself is also a short 20-min cycle away from the main town with lots of nice restaurants, and even more beaches.

Leisure Partner

10/10

Exceptional

13 Jul 2024

Anne

Everything was exactly as advertised: beautiful, comfortable, clean, updated, delicious food.

Leisure Friends

8/10

Excellent

09 Jul 2024

Stephanie

Everything was fantastic! Only reason I am not giving it a full 10/10 is the food. The Michelin restaurant on the beach that the hotel offers was horrible! It was minimum 140$ per person for 3 courses there were tons of bugs flying around and getting on the food and the food had no flavor, wasn’t properly cooked (the “al dente” pasta was crunchy), and anything with seafood tasted like fishy salt water and nothing else (only exception was the cuddlefish which was okay). The restaurant surrounded by glass was good the seafood however still consisted of that similar saltwater flavor and nothing else. Aside from that the hotel was fantastic! Clean, great service, and beautiful views!

Leisure Partner

8/10

Excellent

04 Jul 2024

Jeff

Location was beautiful, exceptional facilities. Half the staff was phenomenal, the other half quite rude and condescending. Unfortunate, if not for a number of staff members, this place is perfect.

Leisure Family

10/10

Exceptional

13 Jun 2024

Parijat

Taking a break before returning to Florence or Tuscany is a great resort.

Leisure Family

10/10

Exceptional

03 Jun 2024

louis

Very relaxing and good offering of food and drinks. But very pricey. The hotel is very near Follonica and so would suggest eating out. Watersports hire is a huge bonus.

Leisure Family

10/10

Exceptional

02 Jun 2024

Rossitza

Beautiful property, modern, clean and well-maintained. Highly recommend the half-board. The dinner is gourmet and plated. There is a heated pool and the beach in front is beautiful!

Leisure Partner

10/10

Exceptional

11 May 2024

Aluma

Stunning Property. Excellent Service.

10/10

Exceptional

01 May 2024

Sophie

Lovely hotel

10/10

Exceptional

23 Oct 2023

Terri

It was beautiful!

Leisure Friends

6/10

Pleasant

11 Sep 2023

Michelle

Property was beautiful but there were bugs in our room!

Leisure Partner

10/10

Exceptional

25 Jul 2023

Christine

Molto bene!!!

Amazing hotel. Amazing staff. Amazing location. Pretty much paradise on Earth.

Partner

10/10

Exceptional

02 Jun 2023

louis

Wonderful hotel right on the beach with water sports ( paddle boarding and kayaking) included. Highly recommend

10/10

Exceptional

02 May 2023

Sean

Property is serene, beautiful & breathtaking. The staff provide 5 Star Quality Service that is efficient and attentive to care & detail. The property has all amenities & activities needed onsite & locally. Definitely meant for a longer stay.

Leisure Family

10/10

Exceptional

26 May 2022

Hans

Excellent

Excellent stay. Great beach.Excellent restaurant. Good breakfast. There are other restaurants nearby. We will com again.
.

Partner

4/10

Poor

17 Aug 2021

Verified traveler

We arrived at 1:30, had received two confirmation emails that the room would be ready by 2. We were told that the room was being prepared and would be ready by 2pm. We had a light lunch which was arguably the worst meal we had during a two week trip through Tuscany- no ingredients for the cocktails on their menu, ordered something else that never arrived. Atrocious service, and Servers over dressed for the excruciatingly hot weather, they were completely soaked through with sweat which was unappealing. Management in suits everywhere which made it feel like a corporate convention. Returned at 2:15, we were told that we would have to wait an additional hour to check in. No service on the very crowded beach. Room was fine but this is a completely unremarkable place with a stupid concept and poor service.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Ibrahim

Tolle Anlage, schönes Meer, gutes Essen. Wir haben uns wohl gefühlt

10/10

Exceptional

13 Aug 2025

Valeria

la struttura è molto bella, sono tutti gentilissimi si vive una bellissima sensazione di libertà in un ambiente cinque stelle. Tutto stupendo, lo consiglio. La zona bar ristorante affacciata sul mare è un sogno, il tramonto stupendo, bravi!

Leisure Pet

6/10

Pleasant

12 Aug 2025

Mehmet Korkut

Vasat bir hotel

Çalışanların hem sayısı hem de tecrübesi yetersiz. Ayrıca Check-in ve check-out sırasında çok bekledim.

Business

8/10

Excellent

10 Aug 2025

Josephine

Very friendly staff. The rooms hat everything

10/10

Exceptional

04 Aug 2025

GIOVANNI

Posizionato in un posto naturale e meraviglioso con una spiaggia curata e pulita con un servizio ed una ristorazione eccezionale.

Leisure Family_with_children

10/10

Exceptional

16 Jul 2025

Daniel

10 av 10 på hotell. 1 av 10 på mat.

Fantastisk hotell. Fantastisk plass. Vennlig bra ansatte. Forferdelig dårlig mat.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Bastian

Ausgezeichnetes 5 Sterne Hotel in bester Lage

6/10

Pleasant

10 Jul 2025

Gerhard

Lae, Freundlichkeit

10/10

Exceptional

30 Jun 2025

Eva

Wunderbar erholsam super freundlich
Alles wirklich top

Partner

8/10

Excellent

20 Jun 2025

André

Wunderschöner Strand und sehr sauberes, Zimmer. Das Frühstück war sehr lecker. Das Personal war durchgehend freundlich. Leider gab es kein Gym, was ich bei einem 5-Sterne Hotel erwartet hätte. Das Preis leistungs Verhältnis für Getränke am Strand oder das Essen im Hotel Reataurant ist leider nicht gerechtfertigt.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Georges

Hôtel moderne
Réception sympathique mais pas de bon langage français
Nous remercions la direction pour notre surclassement
Notre chambre était très agréable
2 restaurants que nous avons testé , les 2 étaient à la hauteur des commentaires ….
Services impeccables un peu long mais dû à la cuisine !
Piscine un peu excentrée mais la plage est propre avec transats d’un rare confort très appréciable
Parking gratuit très facile
Nous recommandons !

Partner

10/10

Exceptional

01 May 2025

Marco

Really outstanding, a real 5 star luxury hotel! Excellent restaurant, stunning view overlooking Elba Island. Customized service and great VIP access benefits.

Leisure Family

8/10

Excellent

08 Oct 2024

Irene

Die Lage des Hotels ist sehr schön, direkt am Meer. Auch unser Zimmer mit seitlichem Meerblick war sehr schön eingerichtet und sehr sauber. Es stehen genügend Liegestühle für jeden Gast am Strand bereit, sehr gepflegt!
Tolles Frühstücksbüffet! Einziger Minuspunkt: Beim Nachtessen im hoteleigenen Restaurant ist Preis-Leisungsverhältnis nicht gerechtfertigt!

Partner

8/10

Excellent

03 Oct 2024

Suzanne

La piscine de l’hôtel est excellente. La propreté et les équipements sont très bien. Le petit déjeuner est très bons avec une variété de choix. La plage est belle. Toutefois, le prix des repas est très élevé!
Par ailleurs, mon amie a été piquée par une grosse méduse! L’hôtel ne prévoit pas de mettre de panneau avertissant les clients de l’existence de méduses. Mon amie a presque failli y rester tant elle a souffert dans l’eau! Heureusement qu’elle est une excellente nageuse et une grande sportive! L’hôtel est conscient de cet état de fait mais ne fait pourtant rien pour avertir les clients. Très dommage!

Friends_and_family Friends

6/10

Pleasant

15 Sep 2024

Britt hege

Fin beliggenhet, fint å kunne låne sykler, fint tennisbane, gratis lån av utstyr noe som godt med da baggasjen vår ikke kom frem. Fint rom med alt du trenger så selve rommet i seg selv var helt supert, men veldig nærmt veien. En del biler, tog og gjester til og fra parkeringsplass. Rommet vårt lå nærmest veien og det var til tider en del støy. Vil ikke anbefale noe annet her enn rom med havutsikt. Menneskene veldig hyggelig og serviceminded. God mat

Partner

10/10

Exceptional

15 Sep 2024

GIOVANNI

La professionalità e la gentilezza è il punto di partenza da parte di tutto il personale di questa struttura dal momento che arrivi.
A tutti un vivissimo complimento

Leisure Family

8/10

Excellent

09 Sep 2024

Dirk

Leisure Family

10/10

Exceptional

04 Sep 2024

Jean marie

site agreable

tres agreable lieu pour sejourner

Partner

8/10

Excellent

01 Sep 2024

Sandra

Mehrheitlich sehr gepflegte Anlage, viel Personal, das sehr freundlich (Putzfrau, Servicepersonal am Abend) bis wenig zugewandt war (Dame beim Check out, Servierboy beim Frühstück). Das Frühstückbuffet war grosszügig und auch das Abendessen gut. Für Vegetarier/Veganer gibt‘s eher wenig Auswahl. Toll: Es gab gemischten Salat zur Vorspeise, obschon der nicht auf der Karte stand. Ein weiterer Pluspunkt waren die Tücher am Strand und Pool, sowie die fix zugewiesenen Strandliegen. Der Platz am Strand war grosszügig.
Optimierungsbedarf herrscht bei der Kommunikation: Das Tages-Menu konnte oft nicht abgerufen werden, die Infos waren online/vor Ort unterschiedlich (z.B. Fahrradverleih gratis/kostet, Zeiten fürs Frühstück)… und als der Frühstücksraum erst um 7.45 Uhr geöffnet wurde, folgte weder eine Entschuldigung noch Erklärung.
Naja… Preis-Leistung stimmt nicht, die Anlage und die Abendstimmung am Strand waren trotzdem wunderbar.

Leisure Partner

10/10

Exceptional

30 Aug 2024

Maurizio

Kompliment an die gesamte Staff

Leisure Partner

10/10

Exceptional

29 Aug 2024

Eveline

—-

10/10

Exceptional

02 Aug 2024

Henrik

Toppen resort

Fantastisk resort. Väldigt service minded. Det finns alla bekvämligheter man kan tänka sig.
Snygga och rymliga rum. Reserverade solstolar hela vistelsen. Bra menyer. Vi kan verkligen rekommendera denna resort.

Partner

8/10

Excellent

15 Jul 2024

Sofia

Great resort with a fantastic setup for bathing and sunbathing by the beach. Amazing breakfast and really great rooms. We were only a bit disappointed by the service during the lunches we had at the hotel. Would definitely like to come back!

Partner

10/10

Exceptional

11 Jul 2024

Jessica

Super schönes Hotel mit perfekter Lage.

Leisure Friends

10/10

Exceptional

10 Jul 2024

Erhan

Sehr modernes und schönes Hotel. Die Zimmer sind sehr gut ausgestattet. Das Personsl ist ebenfalls sehr freundlich und hilfsbereit, vorallem Allessandra von der Rezeption.

Leisure Partner

10/10

Exceptional

09 Jul 2024

Flemming

Great stay!!!

Great staff made us feel very welcome and expected. Nice and clean facilities. Food above average.

Friends_and_family Friends

8/10

Excellent

08 Jul 2024

Andreas

Bestens bis auf die Hunde

Wunderschöne Anlage mit eigenem Strand, tollem Essen und vielen Extras. Luxusferien, gestört einzig durch viel zu viele Hunde, die sich die ganze Zeit in den Zimmern mit Bellen totschlagen

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Leigh

Highly recommended

Fantastic stay. This could easily become a five star hotel soon, surprised it is not already. Great staff and high standard facilities.

Friends_and_family Family

8/10

Excellent

26 Jun 2024

Mihalik

Ferien am Meer

schönes Hotel mit sehr gutem Restaurant.
Zimmer sauber , aber das Bett zu hart.
Getränke im oberen Bereich für ein 4 Sterne Hotel

Partner

10/10

Exceptional

16 Jun 2024

Magnus

Stannade tyvärr bara en natt. Om vi hade haft tid så hade vi gärna varit kvar längre. Ett fantastiskt hotell med utmärkt service

Friends_and_family Family

8/10

Excellent

15 Jun 2024

Jutta

Alles in allem tolles Hotel * Personal super nett und sehr hilfsbereit * Für mich gab es nichts zu beanstanden

Leisure Partner

8/10

Excellent

13 Jun 2024

Tatiana

Overall good but expensive

Overall ok. Great cleaning and beach staff. The servants in the restaurant were a bit slow and some rud hut some were nice.

The room was very nice except for the hand shower which had no pressure. Interesting detail; the water you flush is hot!

Food in the restaurant ok but not as good as the prices would indicate. There are much better alternatives in nearby towns.

Friends_and_family Family

8/10

Excellent

12 Jun 2024

Abraham

Mooie ligging, prachtig uitzicht. Aardig personeel. Veilig gevoel. Mooi strand en mogelijkheid voor bedje en parasol. Het assortiment ontbijt was minder, werd slecht bijgevuld. Geen variaties bij het ontbijt.

Leisure Partner

10/10

Exceptional

11 Jun 2024

Susanne

...

Leisure Partner