Name: Country Inn Suites By Radisson Rock Falls Il
Address: 2106 First Ave, Rock Falls, 61071, US

6/10

Pleasant

03 Aug 2026

Joe

No elevators. No pool. Hot tub hasn't worked in years.

8/10

Excellent

02 Aug 2026

Rebecca

Everything was great except for a toilet that had not been cleaned or had not been cleaned well. Otherwise, very clean room and great breakfast options.

2/10

Poor

01 Aug 2026

Tricia

This poor hotel needs a full remodel. The elevator was broken. No towels or tissues in the room. Room was very dirty and beaten up from years of use. Toilet was not cleaned. Shower water was lukewarm warm. Floors were not vacuumed.
Breakfast was good.

10/10

Exceptional

31 Jul 2026

Dianna

Wonderful place to stay they were doing pool renovations that was the only perk we could not use

10/10

Exceptional

22 Jul 2026

Monika

We had a very enjoyable stay at the Country Inn & Suites by Radisson in Rock Falls, IL. The hotel was clean, comfortable, and the staff was welcoming throughout our visit.

A special shout-out goes to Christina, the breakfast coordinator. She did an outstanding job keeping the breakfast area clean, well-stocked, and inviting. Her friendly attitude and warm hospitality made each morning a pleasure and truly enhanced our stay. Employees like Christina make a lasting impression and are a great asset to the hotel.

The only disappointment was that the pool was closed during our visit while waiting for a new heater to be inspected. While we were sad not to be able to use it, we understand that safety comes first and appreciate the hotel taking the proper steps before reopening it.

Overall, we had a great experience and would happily stay here again. Thank you to Christina and the entire team for making us feel welcome! ⭐⭐⭐⭐⭐

6/10

Pleasant

14 Jul 2026

Jimmy

It's in a great location and my only down fall is that the rooms could use some tweaking and shampoo the carpet and resurface the tubs and replace dresser/tv stand it had damage from the refrigerator and it looked like mold. also pool wasn't in service doing my stay. But those things could be corrected and it would be a great place to stay. The breakfast was great. If I had to stay there again I would. I say this because I use to work in a hotel over eight years in different departments. It takes teamwork and owners to provide what the staff needs to keep things looking good and pay your staff better pay.

Friends_and_family Friends

2/10

Poor

05 Jul 2026

Kristin

Breakfast was very lacking, not the advertised breakfast buffet. The pool & hot tub were closed- which was the reason for staying at this location. Curtains had mystery stains & what looked like blood speckled/dripped on them. The bathroom looked like it was mid update with no towel rack, the door had splatter chunks of what looked like toilet paper, a glob of hair & dust on top on the door frame, the floor had smeared plaster/paint/caulk all over the floor. The exhaust fan made the most terrible sounds to the point we couldn't use it. The lamp between the bed only worked by unplugging/plugging it in, the power button did nothing. The staff was very blah, not personable & didn't seem concerned about the fan and lamp issue. This was a terrible stay & will not be staying again.

Partner

6/10

Pleasant

25 Jun 2026

Michelle

This hotel was ok it was clean it just really could use some updates ice machine was broke on the 1st floor so you had to go to the 3rd floor to get ice the pool was down all 4 days we were there the breakfast was basic at best and one day there was no eggs the staff was friendly and did the best with what they had.

Family_with_children

4/10

Poor

24 Jun 2026

Jack

Room was not refreshed. Sink faucet leaked when turned on. Breakfast minimal. Shower needs refreshed.

Self

6/10

Pleasant

11 Jun 2026

Katherine

The beds were clean. But there was a lot of stuff on the floor under the sink are, it had clearly not been vacuumed in quite some time. This extended to the area around the wooden legs, so it was very noticeable. The window also wouldn’t shut all the way, so there was a small crack that allowed the humidity in.

Friends_and_family Family

4/10

Poor

06 Jun 2026

Shawni

Wanted to stay here for pool and hot tub but they were both out of order so could not use them. The air-conditioning in the room had a fan problem and the rattle was so loud it kept waking us. The shower rod was just short of falling on the floor because it was pulled out of the drywall and the breakfast area and libby was without a/c

Partner

6/10

Pleasant

05 Jun 2026

Tim

The hotel was a little outdated, but room was clean. The staff was helpful. However, the weed smell was horrible throughout the hotel. I will not be staying again.

Self

10/10

Exceptional

01 Jun 2026

Wilner

Very clean and good place to stay

6/10

Pleasant

22 May 2026

Cecil

Staff was very helpful and friendly

Self

10/10

Exceptional

21 May 2026

Robert

All good!

Self

2/10

Poor

18 May 2026

Holly

Cable down for at least two days. Hot tub down. Cold pool. Disgusting breakfast

Family

6/10

Pleasant

17 May 2026

Keith

The rooms are ok. Definitely could be cleaner. Pool is 6pm-10pm not open very long. Property could be better taken care of.

10/10

Exceptional

07 May 2026

Matthew

Staff was friendly and made sure to say hi or good morning. Room was clean. It’s the little things that matter

Self

8/10

Excellent

22 Apr 2026

Beatriz

Would stay again. Location convenient and staff was friendly.

10/10

Exceptional

20 Apr 2026

Charlene

Excellent hotel, needs a few renovations, but great for the night we spent there. I will stay there again.

Family_with_children

6/10

Pleasant

15 Apr 2026

Shanna

I wasnt informed at check in that the hot tub didnt work & the pool wasn't heated. 2 things the kids in my group were looking forward to.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Cjristine

Great experience wonderful equipt rooms over all A+++++++

Partner

8/10

Excellent

30 Mar 2026

Rory

Staff was outstanding

10/10

Exceptional

26 Mar 2026

Thorstein

The food was fresh, but basic as in most similar hotels. I did not see a bar.

Friends_and_family Friends

4/10

Poor

16 Mar 2026

mindy

Seemed like everything was broken. The pool broke right before we got there, they claim, along with sauna. They had mentioned that the whirlpool was broken, after talking to a tech., I was told it had been broken for 3 years. The office center was no help, because we needed to print something and they were out of ink. The ice machine on 1st floor was broken. Free breakfast was not bad, but you had to get there early.

10/10

Exceptional

16 Mar 2026

Colleen

Room was clean.

Partner

8/10

Excellent

09 Mar 2026

Courtney

Cold pool, hot tub and sauna out of service.. breakfast was ok. Didnt have plates, had to find our own sugar for coffee and waffle batter was super thick

Family_with_children

10/10

Exceptional

23 Feb 2026

Randy

Very friendly staff, clean room

Partner

6/10

Pleasant

17 Feb 2026

Julie

Hotel is rundown. Shower drain did not drain. Stood in 3 inches of water to shower. Pool freezing cold. Jacuzzi wasn’t working. Breakfast was adequate.

Leisure Family

6/10

Pleasant

17 Feb 2026

Tom

Needs up grading. Staff was friendly

Friends_and_family Family

8/10

Excellent

23 Jan 2026

George

Staff was fine, Breakfast satisfactory

Low water pressure

Business Self

8/10

Excellent

18 Jan 2026

Karen

Good breakfast choices. Couple bad things . 1. Ice machine has been broken for at least 2 years
2. While we were there the elevator broke down so we had to walk up and down stairs cause we were on 2nd floor . My husband recently has had double hip replacement so was a little difficult for him

Friends_and_family Family

8/10

Excellent

09 Jan 2026

Jeremy

Room was clean and beds were comfortable. Staff was friendly and helpful and the breakfast is well stocked and solid. I like that they change waffle flavors every few days (including apple cinnamon and strawberry).

The downstairs ice machine has been broken for years and you have to go to the third floor for ice, which is a bit frustrating. Our main issue was that the heater/AC was difficult to get to a comfortable temperature - it's a unit mounted beneath the window and the temperature sensor doesn't seem to work. Since it was cold outside, we had it on heat and even when we set the temperature to 60 (as low as it goes) it would keep running until we got too hot (probably at least 75 degrees in the room) at which point we turned it off entirely until it got too cold.

Leisure Family_with_children

6/10

Pleasant

06 Jan 2026

Daniel

The room was ok but bathroom ceiling was in bad shape. The one bed was good but the other one was not comfortable. The breakfast had a good selection and coffee was good. The coffee maker in the room had mold in the tank. The pool and hot tub had been closed but there was nothing on the site that indicated that. We had asked for the manager to contact us but we had not received any response, which was very disappointing

Leisure Family

4/10

Poor

05 Jan 2026

Rebecca

The staff were all personable and great. The pool was closed, it happens. It was the only reason I booked this one, the fancy new hotel in the same city has a giant window wall by the pool and it’s freezing. But it happens. The hotel seems like they built it to be a nicer hotel and then no maintenance has happened since. Breakfast only til 9am, shower wasn’t much water at all, elevator takes ages to close the doors, was in probably the furthest room from the front door and my key stopped working

4/10

Poor

31 Dec 2025

Elisabeth

We took our granddaughters there for a night to swim and just have fun. The pool was so cold we couldn’t tolerate it. It was clear the staff does not take daily readings of chemicals, water temperature and overall cleanliness of the water and pool itself. The heater was not working and this should have been discovered before we even checked in. When we entered our room, it was not prepared for us. The heat was not on in the room. It took several hours for the room to become a normal temperature of 68*. The bed was clean and comfortable. The breakfast server in the morning was excellent and very helpful.

Leisure Family_with_children

4/10

Poor

28 Dec 2025

Dana

The shower faucet was broken with no water coming out. We were told it would be fixed, but it wasn't. We had to switch to another room.

Leisure Partner

4/10

Poor

26 Dec 2025

Travis

Room had ripped curtains, broken shower rod, and broken shampoo dispenser. Hot tub was out of order. Breakfast was cold with severely limited options.

Leisure Family

8/10

Excellent

22 Dec 2025

Susan

It was fine. Had a hair dryer and everything necessary for a good night. Could use towel racks. That was the only thing missing.

Partner

8/10

Excellent

16 Dec 2025

Mario

Staff was friendly and outgoing. Bathroom could use more attention.⁹

8/10

Excellent

04 Dec 2025

Tom

Nice stay

Business Family

10/10

Exceptional

21 Nov 2025

James

Good stay

2/10

Poor

20 Nov 2025

Joseph

The front desk person was great and did the best he could. That said, there’s no WiFi or television. No hot tub. I had to ask for a lightbulb because the lamp next to the bed didn’t have one. The toilet works but runs constantly. How do I get a refund?

Leisure Self

4/10

Poor

15 Nov 2025

Franchys

Shower extremely dirty. Toilet stains

2/10

Poor

11 Nov 2025

Michael

Breakfast was sufficient

Business

6/10

Pleasant

04 Nov 2025

ROBIN

Staff was curtious. Room lacked toiletries and was out of date, especially lighting and usb ports. Sheets were clean but there was a lot of dust on the headboards. Breakfast fine.

8/10

Excellent

02 Nov 2025

Kurt

The room felt like it needed to be updated. No smart tv, toilet was old enough to have rust stains in the bowl, shower heads were rather old and crusty, essentially everything needs a revamp. Sheets and towels also were starting to yellow in spots.

Leisure Self

8/10

Excellent

30 Oct 2025

Ma Retcha

What I love this hotel
Was it so close to everything …. The hotel is old but it has the amenities you need pool sauna free breakfast parking is free but what I have to change room because the room wasn’t cleaned stained floor stained toiled stained bedsheets not vacuumed . But they are quickly accommodate my request to change the room
The breakfast choices is amazing real bacon scrambled eggs unlike the 5 star hotels in Orlando sometimes it’s like a crappy breakfast
But this one they have a friendly staff and good breakfast .
My grandchildren enjoyed the heated pool

8/10

Excellent

27 Oct 2025

jerry

Staff helpful. Breakfast lady awesome

6/10

Pleasant

24 Oct 2025

Tina

Room floor was dirty, tub needs resurfacing , tv was dirty with something that dripped down the screen

Partner

8/10

Excellent

20 Oct 2025

Gary

Yes

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Judith

Comfortable, friendly

Friends_and_family Friends

10/10

Exceptional

18 Oct 2025

Melissa

Staff was very friendly

Leisure Family_with_children

10/10

Exceptional

17 Oct 2025

Melissa

Staff was very friendly

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Michele

Stayed at this hotel for the Hennepin Hundred race. Highly recommend!

Business_and_leisure

10/10

Exceptional

12 Oct 2025

William

The staff was awesome and made our stay very enjoyable. The beds were very comfortable as well. We definitely would stay there again!

Business_and_leisure Family

10/10

Exceptional

07 Oct 2025

Brian

The front desk staff was gracious and went out of their way to make our group of 9 welcome.

4/10

Poor

05 Oct 2025

Anastasia

Horrible. Dirty. Unfriendly staff

Business Family

8/10

Excellent

05 Oct 2025

Jeremy

Easy check-in. Comfortable bed.

Leisure Partner

6/10

Pleasant

30 Sep 2025

Adrian

I asked for a room with accessible bathroom with assist
bars for the toilet. The room I had was for hearing disabled with no safety bars in the bathroom.

10/10

Exceptional

28 Sep 2025

Tessa

very accommodating. rooms could have been cleaned better especially bathrooms but beds were comfy

Leisure Family_with_children

10/10

Exceptional

27 Sep 2025

Andrew G.

Ok

2/10

Poor

22 Sep 2025

Jo

Filthy and disgusting!

The freezer was frozen over to the point the door would not shut. There was mold in the bathroom. The tub was filthy. The shower did not work. I could not get the shower to turn on. The handle just spun all the way around multiple times.

Friends_and_family Family

4/10

Poor

22 Sep 2025

Jovana

Worst stay at a hotel

I am not typically one to complain about many service things, as I have worked many service based jobs over the years. The lady at the front desk was kind when we asked to move rooms the first time and checked this room for cleanliness before moving us to this room, and as you can see it’s still very dirty. The first room we were in was much worse, but I didn’t think I’d need to take photos since she was moving us anyway. As someone who has worked similar jobs, I don’t understand how this room passed any kind of inspection. The lights in the room barely worked, and everything was questionably clean at best. There were dirty toilets with pee on them, alive spiders with webs everywhere, I found a wolf spider on my pillow in the second room and the web in the window is also from the second room she had inspected. It’s unacceptable to inspect this room and say it’s clean. It was very late at night and we were both very tired, and decided to just stay in the room as we had a wedding the next day and didn’t want to keep moving rooms. I’ve booked many hotels over the years, and I’ve never been so disappointed in a room.

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

William

It was quiet slept well

Leisure Self

10/10

Exceptional

11 Sep 2025

Sherman

Great breakfast. Pool was relaxing.

Leisure Family_with_children

10/10

Exceptional

10 Sep 2025

Willis

Room only serviced every 3rd day

Leisure Partner

6/10

Pleasant

08 Sep 2025

Jeanette

This inn has seen better days.

The hotel was quiet and the mattress comfy so we slept well. However, the faucet had a steady drip so water was being wasted, the curtain pull was on the floor, and the toilet needed a good scrubbing. Also, when I used my hair dryer the vanity lights flickered constantly. The outside of the hotel needed trimming as weeds have overtaken, almost to the point we weren’t sure it was open for business when we first drove in. We have stayed here several times in the past and were shocked at how much it has gone downhill. Next time we will choose a competitor even though it will cost more.

Partner

8/10

Excellent

07 Sep 2025

Verified traveler

Toilet needs cleaning or replacement. It had orange (rust?) stains. Toilet also ran periodically (wasting water) like flapper needed to be replaced (we informed staff).
A large circular patch of carpet was cut out.
Outside landscaping needs attention-many weeds along the anrea beneath windows.
Overall, hotel could use some updating.
Staff, especially lady who did breakfast, was friendly and helpful.

6/10

Pleasant

06 Sep 2025

Sandra

Dirty room

The bathroom toilet was filthy and there were dead flies on the floor. The furniture in the living room was very dirty with torn arms

Friends_and_family Family

2/10

Poor

01 Sep 2025

Lisa

Shampoo and conditioner were completely out. Mold on the pool, a/c was sooo loud, key didn’t work twice, huge stain on one of the beds comforter, carpet had holes in it, toilet was dirty, and phone in the room didn’t work. Spider webs and weeds all over on outside. Would never stay here again.

Leisure Family

4/10

Poor

01 Sep 2025

Connie

It was dirty and the property outside not maintained at all. Spiders and webs, cigarette butts, table dirty, sidewalk and parking lot dirty. Room keys for my friend had to be redone two times and she had to ask for shampoo. My bottle was under the sink and not in the required station. No hot tub, pool had mold around the edges, guest bathrooms by the pool were disgusting. The hallways smelled and the carpets need to be replaced or at least cleaned. Will not stay again. Costs more at Holiday Inn but it’s a better experience.

Leisure

2/10

Poor

31 Aug 2025

Pam

Horrible. Toilet was uncleaned and full of mold. When we told the front desk, she didn't care. Very run down. Obnoxiously noisy A/C unit.

Leisure Family

4/10

Poor

26 Aug 2025

PATRICK

Very hard beds

6/10

Pleasant

19 Aug 2025

Lew

Room was not well cleaned. Some areas not well vacuumed. Table area around coffee maker was dusty. Breakfast was good. Attendant cleaned table and serving areas in a timely manner.

Leisure Partner

10/10

Exceptional

16 Aug 2025

Julie

Staff excellent, kind, responsive. Toilets filthy.

6/10

Pleasant

08 Aug 2025

Cherry

waffles were very good

Leisure Self

2/10

Poor

04 Aug 2025

Gerald

the room were not clean bathroom was dirty trash was left in bathroom and in the room also stool was very unclean air concessioner had mold on it tub was not clean door to the tub pluming was off the wall trash behind the dresser fan in bathroom did not work on the last day there was blood down the hallway and no one there to clean it up bio hazard told front desk they acted like it was no big deal I should get most of my money back

Leisure Partner

4/10

Poor

03 Aug 2025

Greg

Not a good experience

Not good!
The couch was filty dirty, the toilet was filty dirty also, dirt mark on bed cover.
I will not stat at this location again.
Front desk service was fine, room awful!

Partner

6/10

Pleasant

02 Aug 2025

Jennifer

Our room had mold in the toliet. There was no body soap -only hand soap. There was only 2 towels but the room can sleep 4. The air conditioning wasn’t great. There was loud ventilation noises through the night.

Leisure Family

8/10

Excellent

31 Jul 2025

Wes

Pool

6/10

Pleasant

29 Jul 2025

Kyle

Mid-Hotel

Nothing special about this hotel. Breakfast was okay, gym was very lackluster, beds were comfortable. Stayed 3 nights, no housekeeping the whole stay.

Friends_and_family Family

6/10

Pleasant

26 Jul 2025

Dean

Property needs some TLC.

Leisure Self

6/10

Pleasant

25 Jul 2025

Rosalinda

We asked to have the toilet cleaned only to be told the stains are permanent. When we checked into our room, there were no towels and we were told by housekeeping they were still in the dryer and would have to bring some when they were done. What? When I check into a room I expect there to be towels ready.

Leisure Partner

6/10

Pleasant

25 Jul 2025

John

Rundown/poor service.

4/10

Poor

20 Jul 2025

Peggy

This used to be a very nice place to stay but it has really gone downhill. I tried for 2 days to get someone to fix a faucet that would not stop running. Front desk staff just sit there on their phones. There was mold on the ceiling and hair in the shower. Tattered towels. Do not recommend.

Leisure Self

4/10

Poor

19 Jul 2025

Linda

Bathroom stool dirty as well as sheets on the bed.

Reserved room with two queen beds only had one king.

Business_and_leisure Family

6/10

Pleasant

15 Jul 2025

William P

tv remote batteries dead, no clock in the room, no outlets readily available by bed to plug in chargers, AC unit couldn't keep the humidity down in the room.

Business Self

8/10

Excellent

14 Jul 2025

Emilie and Joseph

We were not able to come due to a change in our stay

6/10

Pleasant

14 Jul 2025

Sylvia Cunningham

For age, the property was better inside. Staff seemed uninterested in details like very poor toilet maintenance, unclean coffee pot filter basket, minimal breakfast, no cookies past a set \"quota\" for the day.

Leisure Partner

2/10

Poor

04 Jul 2025

Lindsey

The door was propped open with the swingbar/security latch upon our arrival. The toilet and shower curtain were filthy. There was no shampoo, conditioner, or body wash available nor were there washcloths. The property was poorly kept overall, dirty and run down. Very disappointing.

Leisure Family

8/10

Excellent

23 Jun 2025

Christina

Always nice

Leisure Partner

8/10

Excellent

15 Jun 2025

Julie

Only thing disappointing was the hot tub was out of order which really was inconvenient!!!!
Other then that it was good- front desk girls were very nice the woman who monitored breakfast was delightful!!

Friends_and_family Family

4/10

Poor

15 Jun 2025

Roger

This hotel needs major remodeling our toilet didn’t flush sink and tub would not turn off curtains were gross and the carpet is nasty. We would not stay here again.

Partner

8/10

Excellent

07 Jun 2025

Dolly

Location was good

Leisure Family

2/10

Poor

05 Jun 2025

Maria

In the bathroom only one big towel, and one bottle of conditioner, that was it.
Bathtub was dirty, curtain was torn due to it being so old.

Business

2/10

Poor

26 May 2025

Sarah

I never take time to write reviews, but this was bad enough to take the time.
Positives: location, and friendly staff. Breakfast was acceptable (your average hotel hot breakfast). The front check-in staff was helpful, friendly, and very positive!
Negatives: overall cleanliness was horrible! Stained furniture, ceiling falling apart, curtains stained with blood. We could see through our door to the hallway. Towels were old, and discolored, fridge was not cold and smelled horrible. Security safety issues: the dude door never locked at night, and anyone could enter. The hallway was dirty with chunks of mud that were never cleaned after 4 nights. The room service said they would clean after 3rd night, but the sheets were never cleaned, and towels weren’t restocked. No soap or blow dryer. The hot tub was still broken (but not a deal breaker). This hotel needs a TON of changes before I would ever stay again. They’re taking advantage of the fact that there are not many options for hotels in the area.

Leisure Partner

6/10

Pleasant

15 May 2025

Suzann

Staff was great!! Breakfast was good. Let me list things that were didn't work in our room-

A/C made strange noises all night.
Coffee maker was broken
No water pressure
Bathroom sink drained very slow

Leisure Family

6/10

Pleasant

11 May 2025

Mary

Won’t stay again.

The tub drained very slow. The refrigerator didn’t work. This is our sixth stay and it last stay. Each time we stay it gets worse. Staff is great!!!!

Friends_and_family Family

8/10

Excellent

09 May 2025

Alicia