Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Surestay By Best Western Bardstown General Nelson

Bardstown - KY · United States

411 W Stephen Foster AvenueView location

8.6/10Excellent994 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.4/108.4
Condition8.4/108.4
Location9.8/109.8
Neighborhood8.8/108.8
Quality6.4/106.4
Value6.8/106.8
Amenities8.2/108.2
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay By Best Western Bardstown General Nelson

Experience warm hospitality and newly renovated, affordable accommodations at the SureStay by Best Western Bardstown General Nelson. Known to most as the bourbon capital of the world, Bardstown is the place to arrive thirsty for history, exploration, and of course, bourbon. We’re located conveniently off Highway 62 and 4.

5 blocks from all the action of downtown Bardstown. In town to celebrate? We have a 100-person banquet facility, complete with projector, screen, podium, and mic. It wouldn’t be a party without a dance floor, music system, or bar, all of which are available by request.

It’s best to fill up before indulging in all the bourbon offerings in the area, so start your day off with our complimentary breakfast, complete with various hot options. Within the 16-mile spread of downtown, there are 11 distilleries you can explore, including Jim Beam, Four Roses, and Makers Mark.

The Old Talbott Tavern, built in 1779, is the oldest bourbon bar in the world and is within walking distance from the hotel.

Read more about this hotelShow less

Those looking to drink up some history of the town can explore Spalding Hill, a hospital during the Civil War that has now been transformed into a museum showcasing the history of bourbon.

The picture-perfect downtown area is filled with over 200 historic buildings, including restaurants, boutiques, bourbon bars, museums, and more. In addition to downtown, there are plenty of local dining spots that won’t disappoint, including My Old Kentucky Dinner Train, only a mile away from the property.

With a stay at SureStay Hotel by Best Western Bardstown General Nelson in Bardstown, you'll be within a 5-minute walk of Basilica of St Joseph Proto-Cathedral and Bardstown Art Gallery.

This hotel is 0.4 mi (0.7 km) from Oscar Getz Museum of Whiskey and 0.4 mi (0.7 km) from Spalding Hall. Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and microwaves.

Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free international calls.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 200 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from June to September.
    • Pool access available from 9:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Basilica of St Joseph Proto-Cathedral 0.2 km / 0.1 mi
Bardstown Art Gallery 0.4 km / 0.2 mi
Spalding Hall 0.5 km / 0.3 mi
Oscar Getz Museum of Whiskey 0.5 km / 0.3 mi
Fine Arts Bardstown Society 0.7 km / 0.4 mi
Shaq & Coco 1 km / 0.6 mi
Bardstown Civil War Museum 1.3 km / 0.8 mi
My Old Kentucky Home State Park 1.7 km / 1 mi
Wickland 2.3 km / 1.4 mi
Bourbon Heritage Center 2.6 km / 1.6 mi
Heaven Hill Bourbon Heritage Center 2.6 km / 1.6 mi
My Old Kentucky Home State Park Golf Course 3.1 km / 1.9 mi
Blue Grass Entertainment Complex 3.7 km / 2.3 mi
Bluegrass Speedway 4 km / 2.5 mi
Lux Row Distillers 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 47
  • Number of floors (main building): 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Laundry serviceExtra charge
  • Fireplace
Show 13 more facilities & services
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Banquet hallExtra charge
  • Conference room: 1
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Surestay By Best Western Bardstown General Nelson

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen BedsROO.H6-2Q

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    Room Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable8 photos

    Surestay By Best Western Bardstown General Nelson

    Room TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN BED NON SMOKINGRoom • QUEEN BED NON SMOKING • 1 Bedroom • 28 m²ROO.NM-QN
    Room QUEEN BED NON SMOKINGPhoto unavailable6 photos

    Surestay By Best Western Bardstown General Nelson

    Room QUEEN BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-QN

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Surestay By Best Western Bardstown General Nelson

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 28 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable10 photos

    Surestay By Best Western Bardstown General Nelson

    Room KING BED NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay By Best Western Bardstown General Nelson

8.6
Excellent
994 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
9.8 /10
Neighborhood
8.8 /10
Quality
6.4 /10
Value
6.8 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
26 Jul 2026
Robert
My room was never cleaned or refilled with towels and toilettes. And the garbage was never dumped out and my coffee machine was not cleaned or refilled with supplies.
8/10
Excellent
13 Jul 2026
Benjamin
Solid location and a great stay
6/10
Pleasant
08 Jul 2026
Richard
Breakfast was decent, staff was good, room good have been a little better, A/C needs updating, it was having a hard time keeping the room cool with the heat outside, the walkway, stairways and outside areas need a daily cleaning.
Family
6/10
Pleasant
07 Jul 2026
Jeff
The room was clean, the breakfast though was very disappointing.
Partner
10/10
Exceptional
04 Jul 2026
Ethlyn
Clean room friendly staff and pool and laundry room area was very maintained.
Family_with_children
8/10
Excellent
28 Jun 2026
robin
It isn’t a hotel . It’s a motel. With all outside doors.
Partner
8/10
Excellent
28 Jun 2026
Todd
The only issue I have a strong disagreement with was my wife and I were watching TV with little clothing on and the staff, who said they belived we had a dog in our room, knocked but it was a light knock which we thought was next door. While scrambling for cloths, yelling to wait, and trying to see out the door view hole (looked covered from the outside), the staff proceeded to enter. From the time they knocked the first time to the time they entered was not even enough to scramble for clothes. Seemed like they were eager to exercise their right to barge in to our room. We don't own a dog, and we had not heard a dog. Other than this incident, the hotel was much better than expected and if you're a smoker it has a nice covered area out front for smoking. The staff were helpful with requests, such as drinks that were in the lobby because the vending was out of order.
Friends_and_family Family
4/10
Poor
17 Jun 2026
Alana
There was a full ashtray on the table outside of our room. The floor was filthy. The bathmat towel in the floor was brown with dirt. Disgusting. Didn’t have our reservation.
Partner
8/10
Excellent
16 Jun 2026
Mary Jo
The hotel was redone nicely, the beds were pretty comfortable and they had a bidet on the toilet. Our room felt humid even with the air on but that could have been from the weather. The tv was not receiving any stations due to a problem with their provider, we did find out that other businesses were having similar issues. Breakfast was good.
Friends_and_family Friends
8/10
Excellent
11 Jun 2026
Michael
Basic motel. Good bang for your buck. Breakfast was ok. The walk to downtown was convenient.
Friends
10/10
Exceptional
31 May 2026
Angie
Clean room,staff was excellent and very helpful. The breakfast was nice and the air conditioning was awesome.
Looking forward to staying again!
Thank you
Angie from Ohio
Friends_and_family Family
10/10
Exceptional
26 May 2026
Marvin
Property was convenient for our family outing
Family
10/10
Exceptional
23 May 2026
Francine
Great location, clean and friendly staff.
10/10
Exceptional
17 May 2026
jason
Great renovations. Perfect over night stay
Friends_and_family Family
10/10
Exceptional
14 May 2026
Del
Very much so
8/10
Excellent
10 May 2026
Gary
We were pleasantly surprised at the condition of this property! Renovated rooms were clean and well furnished. We are already planning on returning at a future date.
Friends
4/10
Poor
20 Apr 2026
Chris
Breakfast was good. The room smelled, the A/C wasn't working, the floor needed a washing.
2/10
Poor
13 Apr 2026
Haley
This place was a dump and in murderville USA. Room wasn’t clean and nothing like pictures. We didn’t even stay the second night we booked.
Partner
10/10
Exceptional
12 Apr 2026
Todd
The room was clean and the air worked great!
Partner
10/10
Exceptional
09 Apr 2026
Mike
Dated but clean.
Friends_and_family Friends
10/10
Exceptional
23 Mar 2026
Belinda
Staff was very nice and helpful. Rooms were very clean. Location was great
Friends_and_family Friends
10/10
Exceptional
20 Mar 2026
Catherine
Everything was great
Partner
8/10
Excellent
15 Mar 2026
Andrew
Great location and nice breakfast.
Family
8/10
Excellent
24 Feb 2026
Seth
Good value stay and location centralized in town. Staff was very friendly!
Self
6/10
Pleasant
08 Dec 2025
veronica
the pictures that are attached is not what the hotel looks like.it is more a motel then a hotel. we were also double charged for our room and i called and they just said no we only charged you once. very big hassle.
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Lukas
This place was really nice and quiet. Granted we did this in December on the downside of the season. A room was really quite clean and comfortable. The breakfast was OK. Nothing right Home about. We only stayed here for one night. Check in was very simple
Friends_and_family Friends
10/10
Exceptional
18 Nov 2025
Krystina
Great staff!
Friends_and_family Friends
10/10
Exceptional
07 Nov 2025
Michael
Clean, quaint facility with a friendly helpful staff. We will stay there again!
Leisure Family
8/10
Excellent
24 Oct 2025
Ranjan
Nice clean modern room. Good A/c.
Leisure Friends
6/10
Pleasant
19 Oct 2025
James
I liked the room they gave me was away from the highway and fairly quiet.
Leisure Partner
10/10
Exceptional
12 Oct 2025
Dave
Always a great place to stay.
10/10
Exceptional
12 Oct 2025
Tammy
Room is very clean, staff are all so sweet, and the breakfast is very good too! We had a very pleasant stay and room temp and bed comfort was great! We will def stay again even though it’s not a huge room and it’s an older hotel, it’s well kept up. Great location too!
Friends_and_family Family
4/10
Poor
07 Oct 2025
Margaret
I chose the motel so that we could walk into town, and the location was fine for that purpose, especially since we had one night stay. However the white shower curtain had 2 inches of red bacteria stain at the bottom edge, indicating it had not been washed or sanitized in some time. The bathroom seemed clean but the shower curtain had been hooked over the hand bar, indicating the housekeeper had seen the red and ignored it. That night there was a loud party outside our room and in an adjacent room that went on until after midnight. Finally, the coffee was gone when we went to get some before they closed breakfast at 9am (on a Sunday!).
6/10
Pleasant
03 Oct 2025
Maureen
Was an ok place to stay.
Leisure Partner
10/10
Exceptional
28 Sep 2025
Valerie
I have nothing to say bad about the stay at my hotel the breakfast is great the workers are great especially the worker name Paige she's a wonderful woman and the manager/owner Ray was awesome I would recommend this hotel to anybody
Leisure Family
10/10
Exceptional
28 Sep 2025
Daina
Perfect location for BourbonFest
Friends_and_family Friends
10/10
Exceptional
27 Sep 2025
Michael
Clean room, bathroom had all new fixtures.
Partner
8/10
Excellent
24 Sep 2025
Jeremy
Room was clean, bed was comfy. They offered free hot breakfast with your stay. My only disappointment was the fridge didn’t get cold enough, and the pool wasn't available
Leisure Friends
10/10
Exceptional
22 Sep 2025
Ethan
Very friendly and very accommodating and super nice staff.
Leisure Friends
8/10
Excellent
22 Sep 2025
Jesse

Quite and relaxing

For ascetics the pool drained and covered. Other than that everything else was pleasing.
Friends_and_family Family
8/10
Excellent
21 Sep 2025
Tracy

Good location clean no frills

Great location for walking to downtown area. Clean, not fancy. Good free breakfast on premises. Would stay again.
Friends_and_family Friends
6/10
Pleasant
20 Sep 2025
Marissa A
Okay stay
Leisure Partner
6/10
Pleasant
18 Sep 2025
Steven

We get it

We get what Best Weatern tried to do. Turn a very old hotel into a modern one and for us it just didn’t work. It seems very outdated still and the rooms are very small. We had a baby so we brought a pack and play and it could barely fit in the room. There is a spacious room near the bathroom but we just don’t know what it could be used for. Cheap option, but I’d rather stay in Bardstown at the Fairfield for more money. It was not bad, just wasn’t for us. On the plus side, it was the best breakfast we had on our Bourbon Trail trip. The cooks cared enough to make us fresh biscuits, eggs, and sausage. Definitely a positive
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Brenda

Clean room, Friendly Staff

Clean room, friendly staff. Missed breakfast both days. They close it down at 9 am. That was the only downside. The grounds were nice. We were able to sit out in the gazebo and met new people. I would definitely recommend this place.
Partner
8/10
Excellent
01 Sep 2025
Robert

Terrible

Stay was great but house cleaning is very very poor!
Friends_and_family Family
10/10
Exceptional
29 Aug 2025
Lynda
Check in and out was no problem at all; the room was adequate; bathroom had a bidet! Loved that! Very roomy bathroom; bed and pillows were very comfortable; swimming pool was clean, had a spa area in the pool; breakfast was good and plentiful. The staff made me and my sister feel at home. The location is PERFECT for visiting downtown Bardstown and My Old Ky Home. I’m not big on motel stays but this was an excellent choice and I highly recommend it.
The only issue is that the bathtub was a little slippery so be aware of that. Otherwise excellent 2 night stay!
Leisure Family
10/10
Exceptional
20 Aug 2025
Verified traveler
Very friendly at check in, and super helpful with all requests.
Partner
8/10
Excellent
10 Aug 2025
Carter
The staff was very nice. Their breakfast was excellent. The property was very well kept.
Leisure Friends
8/10
Excellent
08 Aug 2025
Donna
Beds comfortable, quiet surroundings, walkable to main downtown attractions.
10/10
Exceptional
08 Aug 2025
Alexander
The pool was a great added bonus!
10/10
Exceptional
07 Aug 2025
Albert
Very clean, comfortable beds. Breakfast was good.
Leisure Partner
8/10
Excellent
02 Aug 2025
Bobby
The stairs and the bed to sofy and we had no body soap.
Leisure Family
8/10
Excellent
02 Aug 2025
David
This was a nice older motel. Nice pool. Good breakfast. Nice experience. Would stay here again.
10/10
Exceptional
28 Jul 2025
William

My wife and I were VERY pleased. Great place.

My wife and I were very pleased. Everything about this place was great. Check in, room, bathroom, beds, TV, place to hang clothes, lighting, breakfast, convenient location, check out, everything was great. Why can't all hotels just do it right? This place knows how to provide a clean, comfortable room with a TV that's easy to use and working fixtures in the bathroom. What more could you want?
Partner
10/10
Exceptional
22 Jul 2025
Lee Ann
Nice one night stay traveling
Partner
8/10
Excellent
14 Jul 2025
bethany m
Pool area was awesome and the breakfast lady was fantastic, room was clean but I do think they need to spray for bugs in and around the rooms, other than that I would stay here again
10/10
Exceptional
05 Jul 2025
Toni

Fun Family Vacation

We have stayed at this hotel many times. It is clean, and comfortable. We love the pool, the breakfast, and the close proximity to town.
Friends_and_family Family
10/10
Exceptional
22 Jun 2025
Amber
Great location! Clean for being an older hotel. Little pricey for type of hotel but overall great!!
Partner
8/10
Excellent
01 May 2025
Madeline
Tub backed up however the staff was great in relocating us to another move.
10/10
Exceptional
01 May 2025
William
Like outdoor seating provided.
8/10
Excellent
21 Apr 2025
sandy

Comfortable

The rooms were nice and clean. It was comfortable. The bathrooms were a little small but clean and there eas a bidet as well which i usually don't see in hotels. The parking is a little cramped but managed. The hotel is close to downtown so you can go explore close and it was nice. The staff were very nice and accommodating.
Friends_and_family Family
10/10
Exceptional
11 Apr 2025
Jen
Clean room and friendly staff
2/10
Poor
02 Feb 2025
Elaine
The people in the room beside us carried on until after 3 in the morning. Laughing, talking, slamming doors. Got almost no sleep. Was a terrible experience. Only a few rooms were rented, so why not leave a room between people?
Leisure Partner
10/10
Exceptional
28 Dec 2024
Linda

Definitely stay here!

Wonderful facility and staff! The maintenance to the pro was outstanding. The staff was friendly, helpful and kind!
Partner
10/10
Exceptional
14 Dec 2024
Bobby
This hotel was excellent, would definitely go there again
10/10
Exceptional
10 Dec 2024
Donna
We are here for family funeral. Close to the area we needed to be in.
Partner
10/10
Exceptional
01 Dec 2024
Theresa
Nice hotel
Leisure Family
10/10
Exceptional
28 Oct 2024
Wightman
Excellent!
Leisure Family
8/10
Excellent
27 Oct 2024
Tasha
I expected more of a hotel when I pulled up but got more of a motel feel. But the place was clean and conveniently located. The staff was friendly, breakfast was delicious, and we got a nice discount for multiple rooms.
Leisure Family
10/10
Exceptional
25 Oct 2024
ROBIN
Sonya was so welcoming and made sure we were comfortable. Recommended a restaurant within walking distance and the owner was helpful too. The lady in the breakfast room was very friendly and made sure we ate all we could hold. Nice people and nice property.
Partner
10/10
Exceptional
22 Oct 2024
Michelle
Convenient place to stay. Property was neat and clean and staff was helpful.
Leisure Partner
10/10
Exceptional
19 Oct 2024
Suzanne

Would definitely stay again highly recommend

Check in was friendly and a breeze. Motel style property well maintained and up to date. After a week of road-tripping, laundry on site was clean, functioning and appreciated. Ice machine worked.

Room was more spacious than expected, AC cooled as it should, bedding was appropriately soft, plush and comfortable. 4 pillows on each bed so much better than other properties we’ve stayed. Appreciated the shampoo/conditioner/body wash dispensers in the shower were replenished and reduced single use plastic waste.

Complimentary breakfast had decent variety of offerings. Could be improved with eco-friendly plates/cups/silver instead of the disposable paper plates and plastic-wrapped plastic cutlery.

Area is safe and quiet, short walk into downtown Bardstown. Cecelia’s restaurant nearby was a hidden gem. Pass on the Stephen Foster buffet: the locals side-eye you and the food is greasy and of questionable freshness.
Partner
8/10
Excellent
18 Oct 2024
Kim
No elevator. Breakfast is in a separate building.
Leisure Partner
8/10
Excellent
14 Oct 2024
Susan
For travelers/tourists, unrealistic breakfast hours, even on weekends.
Leisure Partner
10/10
Exceptional
14 Oct 2024
Catherine

Everything was GREAT!

Our stay was very nice. The room was very clean and tidy. The beds are very comfortable. The breakfast was very good also. Thank you
Partner
10/10
Exceptional
06 Oct 2024
Andy
Comfortable bed, nice bathroom, quiet, great breakfast
Leisure Partner
10/10
Exceptional
27 Sep 2024
Cindi
Rooms have been updated and are nice. Breakfast was good. Staff were friendly and helpful.
10/10
Exceptional
08 Sep 2024
Angela
Perfect weekend getaway. Super sweet staff members, comfortable beds, pretty property to look at, and the pool was amazing. Breakfast was just ok but that's pretty normal with hotel breakfast. At least they offer something because a lot of hotels are starting not to anymore. I would definitely stay again if in the area.
Leisure Self
10/10
Exceptional
17 Aug 2024
Paul
Close to down town and the price was right.
Leisure Partner
10/10
Exceptional
12 Aug 2024
Patricia
Great place. Awesome pool. Nicest people at front desk. Curb appeal is not the best but don’t let that fool you.
Leisure Family
8/10
Excellent
10 Aug 2024
Seth Calvin
Great location
10/10
Exceptional
10 Aug 2024
Tammy
Safe and quiet area. Beds were comfortable. Would stay again.
Leisure Partner
8/10
Excellent
09 Aug 2024
Frances
Busy street
Leisure Family
10/10
Exceptional
06 Aug 2024
Scott
Older property but neat, clean and obviously they have made efforts to make updates. The recliners in the rooms are a definite plus. Breakfast is in a seperate building but well done ( as far as free hotel breakfasts go). We would stay there again.
Leisure Family
10/10
Exceptional
28 Jul 2024
Tracy
I arrived before check in and they made sure my room was ready with 30 minutes. Nice place to stay. Pool was very clean. Next to restaurant and gas station
Leisure
10/10
Exceptional
19 Jul 2024
fred
Frpont desk person was very helpful when I arrived. My room was excellent. the hotel is in a great location - easy walk or short drive to restaurants and entertainment.
Leisure Self
10/10
Exceptional
16 Jul 2024
Brian
Room was clean and good condition. Staff was friendly. Lots of bikers staying and hanging out outside.
Leisure Friends
10/10
Exceptional
14 Jul 2024
Robert
Nice property.
10/10
Exceptional
11 Jul 2024
Davida
Very comfortable room / bed. Nice shower !
Enjoyed sitting on the patio. Thank you for using paper products instead of styrofoam for breakfast. Very convenient to downtown Bardstown. Would stay there again !
Friends_and_family Family
10/10
Exceptional
28 Jun 2024
Larry
Good clean place
Leisure Family
8/10
Excellent
26 Jun 2024
Kimberly
The hotel itself was great/clean as far as rooms. The parking lot in front is tight for large vehicles if there are many cars. Someone had a large Uhaul-type truck parked sideways in the front parking lot. It made trying to park with a regular pickup truck a challenge. The staff was great. Breakfast was ok. Sausage gravy but no sausage, a better selection with yogurt, and more cereals are needed. Proximity is great, with some amazing restaurants and distilleries within a few minutes' drive.
Leisure Family_with_children
10/10
Exceptional
18 Jun 2024
Dawn

Friendly folks

Very friendly gentleman at check in and from full breakfast hostess
Friends_and_family Friends
6/10
Pleasant
17 Jun 2024
Mike
Nothing spectacular nothing disappointing just a great place to sleep and local to the downtown core.
Leisure Family
10/10
Exceptional
17 Jun 2024
Cindy
Very clean, nice location and breakfast was good.
Partner
6/10
Pleasant
15 Jun 2024
kyoko
Convenient location to explore bourbon distilleries and downtown restaurants. Friendly staff who care about service
Leisure Partner
10/10
Exceptional
10 Jun 2024
james
Horses out front
Business_and_leisure
4/10
Poor
03 Jun 2024
Christopher

So so

Clock radio was set for 2 times early in the morning, and there was no soap in the shower.
Self
10/10
Exceptional
01 Jun 2024
Phil
Very friendly staff. The room was very very clean. No complaint’s at all
Leisure Family
10/10
Exceptional
19 May 2024
Robert
Good
Leisure
4/10
Poor
19 May 2024
zack
Location is great, very close and a short walk to downtown Bardstown. The hotel itself was fine but our room had a serious musty dirty odor to it and we had no hot water. We asked the front desk about it but never got a follow up and it was never fixed.
Partner

Location & surroundings

Surestay By Best Western Bardstown General Nelson
411 W Stephen Foster Avenue, Bardstown, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 10 more nearby hotels

Surestay By Best Western Bardstown General Nelson

74 hotel photos