Château de Dissay, The Originals Collection

France , Poitiers
dissay, Place Pierre d'Amboise, 111
Show on Google | Map

20 reviews shown

6/10

Pleasant

30 Jul 2025

Louise

Disappointing service and meal options as it was a Tuesday! The limited wine menu, never has any stock and you are always offered an alternative. We had to ask for the wine menu and our dinner got cold whilst waiting for our wine, as it wasn't in stock but noone bothered to tell us until we chased them. There were only 7 tables, but our dirty plates were left in front of us for ages and the 'Fawlty Towers waiter', had no structure to his service. Also rather than dinner served in the lovely dining room, it was served in the breakfast room on sticky plastic mats. This is our third time here, and things have not got better, it feels like the love and care have gone and jobs that were outstanding 4 years ago are still outstanding. The food was nice, but we wanted the gastronimique menu and was not advised that this was unavailable at booking, so had no choice but have the lesser menu. Previously it was available on a Tuesday,
as this is the day we travel home.After eating breakfast a previous year, we did not bother this time as other hotels give you much better options with hot food, and better quality items for the same price.
The shower leaked and the sealant is mouldy. We could not have the windows open during the night due to noise from the frogs!! But the duvet was a tog you would use in winter, and there was no fan, so it was not a comfortable nights sleep, being summer. We will not visit again due to the Tuesday menu choice, as this outweighed the negatives previously

Leisure Partner

10/10

Exceptional

27 Aug 2024

Verified traveler

Having read some scary reviews, we were a little worried - but it was not at all Fawlty Towers. The building itself is magnificent - it's definitely the tallest room I've ever slept in. The roses in the walkway - such a scent. The gardens have a well-tended, shabby-chic feel where you can see the grandeur of the original planting being colonised by nature. The menu is expensive but if you are at all foody, go for it. It was delicious. If you are more budget-orientated there's a bistro just outside the gates and another reasonable place by the station. It probably helps if you can speak French as not all staff were confident in English. I would have liked more info about the castle/hotel/facilities in the room just because I like stuff like that.

Friends_and_family Family

8/10

Excellent

20 Jun 2024

Patrick

Property is remarkable, but needs TLC.
Staff were wonderful

Business_and_leisure

8/10

Excellent

30 Sep 2023

Elisabeth

Quiet and original

The castle is beautiful, located in a charming little village.
The room was clean, quiet, bed comfortable. It has a relatively small bathroom with small shower located in a corner. The toilets are separated to the right of the fire place. We did not eat at the restaurant because we were not hungry enough. The menu only offered expensive choices. No coffee machine or mini fridge in the room.

Partner

10/10

Exceptional

19 Sep 2023

Richard

The property needs a bit more care, something so simple as replacing the light bulbs in the dining room!

The staff are always very kind.

10/10

Exceptional

26 Jul 2023

Louise

A lovely stay again and an amazing meal. Only moan is that there is no hanging space except in the bathroom. If the desk was moved to it would make room for a wardrobe

Leisure Partner

2/10

Poor

23 Jul 2023

Stephen

despite being a pet friendly site, when we arrived with our dogs we were turned away aaggressively. When we asked for our money back , I was beaten up by the duty manager. My wife and I are both 70 years old. It was a very frightening experience.

Leisure

10/10

Exceptional

12 Jul 2023

Peter

A beautiful location with friendly staff and superb restaurant - Have already booked to stay again next year

Leisure Partner

8/10

Excellent

27 Dec 2022

Mark

I read negative comments about a fee for the pool. Having used the spa and enjoyed a massage, I understand the hotel position; the pool is part of a very tranquil spa experience.
That said, the hotel is not really a place that kids would enjoy. If I had kids with me and booked a stay at a place with a pool, I’d expect to have access. They should make it clear that they don’t really have a family pool.

Our bed provided the best sleep I’ve had in ages. I actually took a picture of our pillow tags so as to order some for our home.

They need to put in an elevator or have staff carry luggage. I’d hate to see elderly guests getting up the stairs here.

Leisure Partner

10/10

Exceptional

10 Oct 2022

Sergey

The property is a real castle with a sizeable estate, thought in the middle of nowhere. The rooms are huge bus ascetically furnished. This property is great for small events as they have excellent rooms for functions but only 12 rooms for guest.

Business_and_leisure Partner

10/10

Exceptional

26 Aug 2022

Sara

Gorgeous, fairy tale-like property. It was quiet and peaceful, and we really enjoyed our stay. The family suite was very spacious! The only thing is the indoor pool is part of the spa and not accessible unless you pay the daily spa fee; that wasn't clear from the website.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2022

Louise

Beautiful château, rooms and surroundings. Wonderful meal and the staff were enchanting. Only minor thing is we would have liked a a choice of something warm for breakfast. Just to sample more of their amazing food.

Leisure Partner

8/10

Excellent

11 Aug 2022

Stunning Chateau

The Chateau is amazing, you can see a lot of work has gone into lovingly restoring it. The staff are friendly and the grounds are stunning.

The room we had was very generous in size in one of the round turrets, tastefully decorated with a super comfortable bed and a huge TV. There were just a few little attentions to details and the room would be of a high standard. Saying this, I would still highly recommend staying there, especially for the price for a room.

Plenty of space for free onsite parking where the big wooden entry doors are closed at night which is a plus.

We didn't have time to visit the Spa which is a shame, but if we return, we will definitely book some time there.

Our only negative point would be, after an 9 hour drive from Spain with a further 9 hour drive to the UK the following day, we were extremely tired and hungry. We didn't realise we needed to book a table at the Chateau restaurant and it was fully booked. We were not offered anything to eat at the Chateau or any room service. We were recommended one of the only local restaurants open, Les Benjamins, about 10 mins drive, the last thing we wanted to do was get back in a car and drive again. However, the food made up for it at Les Benjamins as it was of a high standard and super tasty.

I would recommend that food options should be available for all guests at the Chateau, even if not in the restaurant. And if visiting, make sure you book a table before you arrive.

Partner

10/10

Exceptional

21 Dec 2025

Amar

Bonjour ce séjours, vraiment agréable et apaisant,le personnel au top ,le spa ,le massage, la piscine vraiment top et le top de séjours le restaurant c'était vraiment délicieux 😋. Je recommande cette hôtel a tous.

Partner

10/10

Exceptional

14 Oct 2025

Thomas

Accueil a la hauteur du site majestueux, et personnel aux petits soins, prevenants et gentils. Spa un peu vetuste dans czrtains équipements ou prestations, mais tres propre et encore une fois personnel au top.
A recommander sans problème, d'autant que le cadre est juste incroyable !

Business Self

2/10

Poor

19 May 2024

Jean

Séjour d'une nuit pour le travail. Expérience extrêmement désagreable. Si la chambre en elle-même était correcte et assez confortable, le service lui, est tout simplement honteux et non professionnel.
Je ne mentionnerai que très rapidement les cheveux dans la baignoire et le rouleau de papier toilette quasiment fini et sale (!) lors de mon arrivée dans la chambre.

Je vais en revanche insister sur le manque total de professionnalisme du propriétaire des lieux.

Business

10/10

Exceptional

22 Oct 2023

Frederic

Une vie de Château !

Un superbe séjour en famille dans un endroit magnifique et reposant avec le spa a proximité et une cuisine gastro excellente. Nous recommandons vivement !

Friends_and_family Family

6/10

Pleasant

19 Aug 2023

Nicole

tromperie sur la piscine, elle n'existe qu'avec le spa et elle est donc payante.

Friends_and_family Family

8/10

Excellent

24 Jul 2023

Eric

Magnifique château en cours de restauration, les chambres sont gigantesques même si on peut regretter le parti pris sur la salle d’eau qui est petite et rajoutée de façon disgracieuse, la quasi absence de rangement est aussi dommage. Le vrai point fort est l’excellent restaurant ainsi que l’amabilité et le niveau d’attention du personnel.

Partner

8/10

Excellent

18 May 2023

stephane

Bel endroit. Les.paons.sont accueillants.
Restaurant bon repas.

Leisure Family