MainStay Suites Clarion

10/10

Exceptional

16 Jun 2026

Mary Patty

This hotel was so wonderful that I had to extend my stay!! Huge two floor suite with a balcony overlooking a gorgeous fountain and courtyard garden. Courteous Attentive Staff!!
HIGHLY RECOMMEND!!

10/10

Exceptional

16 Jun 2026

Mary Patty

WOW !!!! Found the Hidden Gem!!!
BOOK THE SUITE!!!! It's a full loft apartment ( w/o a stove). 1 1/2 baths, one up, one down stairs!!
Beautiful Courtyard!! I love sitting on my balcony listening to travelers arrive and seeing them AWE at the beautiful garden and courtyard! Very nice Pool, cannot say enough about the wonderful staff!! 2 TVs. Clean Clean Clean!!

2/10

Poor

14 Jun 2026

Kelly

I had an extremely disappointing and frightening experience at this hotel.
The property is severely outdated and not well maintained. There was no elevator available, which created a significant accessibility issue. When I requested a refund due to the condition of the room and my concerns, management refused.
The room itself was unacceptable. It had a strong sewage odor, the sink appeared dirty and had not been properly cleaned, there was black mold throughout the shower tile grout, and I even found bugs in the bed sheets. The overall cleanliness of the room was far below what any guest should expect.
What made this experience even worse was an interaction with a male member of the cleaning staff. While assisting with my luggage, he repeatedly attempted to get me to hold his hand and began making inappropriate sexual comments. He also stood uncomfortably close to me despite my obvious discomfort. After I got away and entered my vehicle, he remained standing in the middle of the parking lot staring at me. His behavior was extremely unsettling and made me genuinely fear for my safety.
I immediately reported the incident to the front desk. Unfortunately, the employee I spoke with appeared completely unconcerned and showed no interest in addressing the situation or ensuring my safety. Between the filthy room conditions, lack of accessibility, refusal to issue a refund, and the disturbing behavior of an employee, this was one of the worst hotel experiences I have ever had.

Self

10/10

Exceptional

14 Jun 2026

Desiree

Very nice room definitely a hidden Gem! It was quiet & beautiful! Staff was super nice! Definitely will be coming back here & pizza in the Area is super good!

Partner

10/10

Exceptional

14 Jun 2026

David

Great hotel.
Large two-story suites with private balcony.

Self

4/10

Poor

13 Jun 2026

Robbie

Wasn’t very clean

Partner

10/10

Exceptional

12 Jun 2026

robert

Clean , quiet room with a nice lake view

Partner

6/10

Pleasant

09 Jun 2026

Robert

I know the breakfast was complemental but the Hard boiled eggs should have been in a cooler or on ice. I had 3 and I spent most of the day sick and had to cancel dinner plans with my parents for my Mother’s 86 yr old birthday

Partner

4/10

Poor

08 Jun 2026

Jolene

There were two gentleman at the front desk, one was very nice and helpful, the other was extremely rude. Not sure what the building was prior to it being a hotel, but you have to go outside and walk around the building to get to the lobby. Super annoying and super inconvenient. Tv remote didn’t work, I called the front desk and was told I’d have to go the the front desk to get batteries… in the pouring rain after working and driving all day. Beds were so hard, basically like sleeping on the floor. So hard, super uncomfortable. Loud guests all night, front desk doesn’t answer the phone after 9pm apparently. Also, the hotel front desk guy told me had I booked directly through the hotel I would have paid less than 80.00 per night. My booking through hotels.com was for 170.00 per night… so that’s not exactly great. For the amount of options throughout the area, it definitely wasn’t worth what we paid to stay there.

Business

8/10

Excellent

07 Jun 2026

Tarshia L

It was great far as the hotel....

Partner

8/10

Excellent

06 Jun 2026

Amy

The only thing that was bad about my experience was the bed was like sleeping on a box spring. Everything was nice!

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Bridget

The room was clean and air worked well. We didn’t really get to use the pool or go to the breakfast for the most part. It was a good place to stay.

Partner

10/10

Exceptional

05 Jun 2026

Keith

Everything was good enjoyed the stay

10/10

Exceptional

03 Jun 2026

kathy

Staff was excellent, friendly and helpfull!
Very clean

4/10

Poor

02 Jun 2026

Irma

Nada

Partner

10/10

Exceptional

02 Jun 2026

David

This is the best hotel in the area.
The staff are very friendly and welcoming. Always clean and fresh. Simple breakfast but very good. The pool and the courtyard are beautiful with a central fountain with terrific lighting. The rooms are really nice and big. The suites are a two-story lofted layout with private porch. The rates are surprisingly affordable. With many extras...

Self

10/10

Exceptional

31 May 2026

Cynthia

Very cute, renovated hotel/motel. Rooms are clean and modern. I got an upgraded room with a kitchenette. I didn't even know it was going to have that. The courtyard and pool areas are very cute. It's a very quiet hotel since it's off the main road. There's a nice little pond with ducks behind the hotel. There are alligators in there too so don't get too close to the water lol. The continental breakfast was great. I liked the waffle maker. It made good waffles.

Partner

10/10

Exceptional

31 May 2026

Tatia

All was great

Partner

10/10

Exceptional

31 May 2026

Deborah

Great time....

4/10

Poor

30 May 2026

Paul

The tv has no good channels to watch. The hot water was not working very well.

Self

10/10

Exceptional

29 May 2026

Pierre

Awesome outdoor area

Partner

10/10

Exceptional

28 May 2026

Keren

Nice stay great staff Thank You!

Partner

10/10

Exceptional

28 May 2026

Aaron

Excellent property. I've stayed here numerous times before and will continue to do so.

Self

2/10

Poor

27 May 2026

John

Not a welcoming room but that is not the problem. Main thing I needed was a TV and that didn't work. Staff came to fix but could not and had no other room for us so they said. I requested a discount because this was not a cheap room and they agreed to give a 20% discount that never came through even though I checked on it repeatedly even a week later. They lied about it and even said they would send proof to my email which never arrived either. I could have excused the TV to some degree but the deception on top was too much. Bottom line....an unappealing room, less than helpful staff, and dishonesty, all for a fairly hefty price. It goes without saying, I will never stay there again. So disappointed in the Clarion name... It used to represent quality.

Partner

10/10

Exceptional

26 May 2026

Melissa

Very clean and charming, highly recommend.

Friends_and_family Friends

10/10

Exceptional

26 May 2026

Crystal

Loved it here

8/10

Excellent

25 May 2026

Michael

Staff was amazing unfortunately the pot odor was unbearable in the hallways. Someone smoking right outside our window the air conditioner was pulling in the odor. Otherwise nice clean and quiet

Partner

10/10

Exceptional

25 May 2026

Kaci

Good stay. Just wish they had different lighting in the rooms but thats just my preference. Other than that very nice would stay again!

Self

10/10

Exceptional

25 May 2026

Genira Lafrance

Great everything

2/10

Poor

25 May 2026

Bruce

Horrible staff

Partner

10/10

Exceptional

25 May 2026

Stephanie

We enjoyed our stay! We will definitely be staying there the next time we visit Florida .

Family_with_children

10/10

Exceptional

23 May 2026

Dante

Fairly a great place to stay. I enjoyed myself and the scenery

Self

6/10

Pleasant

23 May 2026

Jason

Pool water was dirty and walls in the rooms need a good wiping down. Floors in the room made my feet BLACK. Cool thing is they have a live gator in the pond on the property.

Family

10/10

Exceptional

21 May 2026

Hong

Feel like home in suite room. Staffs were very friendly and helpful. The only thing I wish to be improved is breakfast

Partner

10/10

Exceptional

21 May 2026

Peter

Great

2/10

Poor

19 May 2026

Gail

Paper copy of driver's license is issued until the hard copy arrives. The clerk insisted on the hard copy This would have been my fourth stay the clerk informed me that if I had attitude I didn't have to stay I was exhausted and only informed him that last week the clerk just copied that same paper. He told me to leave if I had attitude naturally I was not going to spend a thin dime there now or ever. He refused to refund my booking but never ever will he get away with such 3rd world tactics. The hotel was full & possibility he needed the room bc I told Expedia to have him get my original booking ready & he said there were no more rooms within 5 minutes. No customer service limited skills. The paper ID is accepted Everywhere it shows name address driver license # and photo

10/10

Exceptional

18 May 2026

Leyonna

Absolutely Loved Our Suite! Staff Was Super Helpful And Accommodating For My Little Family

Family_with_children

10/10

Exceptional

18 May 2026

Kerry

Nice

Self

10/10

Exceptional

17 May 2026

Patricia Louise

Very clean , comfortable beds, close by fairgrounds and casino. Staff very friendly. Will definitely stay again

Family

10/10

Exceptional

17 May 2026

Blake

This was the perfect place to stay for a weekemd get away. Location is great! Close to the casino and a strip of bars with the best pizza ever! The pool was so nice, quiet, and peaceful with the plants and the music playing outside! The room is great with a counter for snacks and goodies and a place to eat and the bed was so comfortable! Ac was cold! If youre by the exit door it is slightly louder than other hotels but still slept great! The staff was very accomidating! We booked two night and was late checking it due to going to the morgan wallen concert and they were very nice about letting us check in late and letting check out at 12! Would 10/10 recommend to anyone staying in Tampa!

Friends_and_family Family

10/10

Exceptional

14 May 2026

Travis

I had to work

Self

10/10

Exceptional

14 May 2026

Trevor

Great little hidden gem.

Partner

6/10

Pleasant

11 May 2026

Renee

I left the same day. The smell was unbearable ans mildew in the shower door

Partner

4/10

Poor

11 May 2026

Ariana

Rude staff members

Partner

10/10

Exceptional

09 May 2026

Marco

Breakfast wasn't that good but everything else was great

Self

10/10

Exceptional

08 May 2026

Jamye

The room was very nice and clean. Staff was very professional and friendly. Great location near many restaurants and shopping facilities. Highly recommended!

Partner

10/10

Exceptional

08 May 2026

Jessie

Yes everything was good and the place smelled clean

Family_with_children

10/10

Exceptional

06 May 2026

Becca

Everything was nice we did have some toilet problems but they fixed that right away. Very friendly

10/10

Exceptional

06 May 2026

Abel

Great place to stay. Clean room. Breakfast was mid.

6/10

Pleasant

06 May 2026

Deborah

I specifically booked your hotel for three nights because there was a cooktop in my room. Unfortunately there wasn't one. I had bought food items that needed to be cooked so I was very disappointed in my stay.

Self

6/10

Pleasant

05 May 2026

Jose

Did not have breakfast. Floors were dirty, made the mistake of walking barefoot to find out my feet were brown…. Musky smell…. Would not recommend

Self

6/10

Pleasant

04 May 2026

jonathan

Was worth the low price for the suit room. However the property does not offer a spa(jacuzzi) which it stated they did.. the foot traffic is high and noise level was outrages at all times through the night. Customer service was great at first then became rocky very quick. The rooms were filled up with alot of sketchy people. I dont wabt to addume but many 'single woman which definitely seemed like prostitutes the way they walked around and stood.

Partner

10/10

Exceptional

03 May 2026

Gail

The breakfast was small but adequate for a quick stop. I did not partake however the coffee was decent. The room was clean and comfortable, the front office clerk was very professional. The hotel pool & the chairs were clean. The location is good and there is plenty of parking.

6/10

Pleasant

03 May 2026

Caitlin

The breakfast was good considering the price of the hotel. The room was somewhat clean except for the sofa, which was disgusting. It really needs to be replaced and thrown away. My son had to sleep on the sofa as a couch. When we pulled out the sofa bed it was so gross we put it back. Other than that the stay was ok. The whole room needs a deep cleaning. For the price it was alright but I wouldn't stay there again.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Renae Nicola

Room was clean and friendly staff members would definitely stay again

Friends

8/10

Excellent

01 May 2026

Yazmin

We drove up for the BTS concert and it was the perfect overnight stay. Check-in and check-out were super quick and easy, property even had BTS music playing for the concert weekend. The staff were all super helpful and friendly. Property was well maintained and room was clean. Water pressure in the shower was 10/10, super grateful for that as other hotels don't have the best. Finding parking wasn't an issue and we could see the car from the room. We had a great stay!

Friends

2/10

Poor

30 Apr 2026

Kylie

The property had really great ratings with an emphasis on cleanliness and my experience could not have been further from this. When we walked in I sat on the couch and there was old dried food stains all over it. I let the person at the front desk when he came by my room. He told me he would ask someone from housekeeping to come by which never happened. So we just had old drive food like cheese and stuff on the couch the whole time.

The towels also had holes in them. One of the wash clothes just literally disintegrated while i was in the shower. I'd never seen anything like it. When we asked for more towels they told us we had to wait until 11am the next day to call down and ask for towels. But the phone didn't work, so not sure how we could do that. They also told us to just check by the pool, which also doesn't have towels. We eventually took the tattered towels down to the front desk to beg for more towels that weren't falling apart. They finally agreed to replace the towels, after a bunch of back and forth. The whole place also smells like old stale cigarette smoke and there are no elevators, which was fine but not ada friendly. We ended up checking out a day early.

Partner

4/10

Poor

30 Apr 2026

Amber

The entry of the lobby was great and beautiful as well as the common grounds but when you walk into the halls to get into your room you are overwhelmed with a smell of “green” and a fragrance trying to cover it . It was a clean room and pool(that is cold ). But you get what at you pay for . They are trying to make it a nice place to stay but it’s the aroma that makes it a bad experience & if you are like me and not a fan of it , It’s not a bad place to lay your head for the night but not a long stay . I wish this place well and hope they can give more restrictions to making this place great !

Friends_and_family Family

6/10

Pleasant

29 Apr 2026

Judy

I stayed at this hotel for a quick family trip while we were in town for a last-minute concert, and unfortunately, the experience was disappointing.

From the outside, the hotel looked decent enough, but things quickly went downhill once we got inside. Our unit was a two-floor studio with a pull-out bed. The stairs leading upstairs felt very sketchy, and the flooring on the top level was uneven, which made the whole space feel unsafe and uncomfortable.There was a stain at the base of the bed. It wasn't a clean space.

The pull-out bed. It didn’t have any bedding, and there were no extra linens in the room. We called the front desk to request bedding, but after waiting about 20 minutes with no response, we had to go down and get it ourselves after the concert, at midnight. To make matters worse, there wasn’t anyone at the desk when we got there, so we had to wait around until someone finally showed up.

Overall, the lack of basic amenities, poor responsiveness from staff, and safety concerns made this stay far from enjoyable. I wouldn’t recommend staying here, especially for families.

Friends_and_family Family

2/10

Poor

29 Apr 2026

Tasha

The room was gorgeous and beautiful however there was major issues with the plumbing. Upon arrival, we were advised that they changed our room due to issues with the original booking of the room. When we checked in, we know that the toilet was not flushing and instead of maintenance coming to resolve the problem they instead handed us a plunger and told us to plunge it ourselves. When we plunged the toilet because of the smells that we’re backing into the room the next morning we found that the toilet had overflowed and backed in the front desk. Staff apologized and said that she would issue a refund like a discount, but she would not clarify how much and told me that I had to go back through expedia.com to find out we paid over $400 for the room for one night and just must say I was highly disappointed, and I am still waiting on my refund

Partner

8/10

Excellent

28 Apr 2026

Jeremiah

It was a cool stay. Staff was cool. The room was good, although the walls were thin. Cleanliness of the room was 7.8/10 to me. They should invest in new wash cloths and towels. Other than that, I enjoyed my stay.

Self

10/10

Exceptional

28 Apr 2026

David

Nice hotel, friendly staff at check in and check out. WiFi was lightning fast which was good as I had a work call to dial into. Breakfast was basic but good quality and nice presentation. My room was huge, comfy bed and pillows. Shower is excellent. One complaint only, one drawer in the kitchen was dirty which was weird because the rest of the room was spotless. Good value for money and a great location. Will stay again.

Self

4/10

Poor

28 Apr 2026

Charles

Night shift dude has the worse attitude. Not the guy that was in training but the reg night shift dude. Needed a sheet or something for the dirty sofa in my room, he refused to give me one. Day shift guy said, \"no here's an entire bed in a bag.\" I also don't recommend this place for kids. This hotel is more like a motel with motel type people. The AC, there is no way to stop it from blowing on \"north pole.\" The two-story room is a good concept but for a no smoking hotel, the hallway smelled like weed and my room smelled like cigarettes. I don't have time to add photos, but also the room looked like it needed paint, the doors where wore and scuffed.

4/10

Poor

27 Apr 2026

Andreanna

Room was humid and moist due to improper ac

2/10

Poor

27 Apr 2026

Samuel

We did not like it

Partner

10/10

Exceptional

27 Apr 2026

Nancy

Everything is good

Partner

10/10

Exceptional

26 Apr 2026

April

Did eat

Self

10/10

Exceptional

26 Apr 2026

Shanell

Was staying here as we came in for a concert for the night. The hotel was safe, good amount of parking, rooms were clean. It was perfect for what we needed!

Family

10/10

Exceptional

25 Apr 2026

Billy

Good place !!

10/10

Exceptional

25 Apr 2026

rosa

Loved this hotel is my first time but is the Best

Partner

10/10

Exceptional

24 Apr 2026

Michael

Air conditioning was ice cold, rooms were clean. Very nice place.

Family_with_children

2/10

Poor

23 Apr 2026

Constance

The first room I had was dirty. The staff made me walk him to the room to show him the hair and mascara on the bed. Room was moved but in general, hotel is dated.

Friends

10/10

Exceptional

23 Apr 2026

John

Excellent

4/10

Poor

23 Apr 2026

Deb

The property is clean & well maintained. I waited 10 minutes to check in because no one was attending the front desk. Breakfast was scarce; waffle maker, some cold cereal, 1 flavor of yogurt, and plain bagels. But, what totally turned me off is the room; I felt like I had just checked into a hospital. Rooms are very cold feeling and uninviting. I left the evening before I was to check out.

Self

10/10

Exceptional

21 Apr 2026

Dale

A good balance between cost and condition. Fairly well managed and staffed.

Partner

10/10

Exceptional

20 Apr 2026

claire

L’emplacement est très beau, propre et le personnel est cordiale donc je peux dire une place à réserver en tout temps.

Partner

6/10

Pleasant

20 Apr 2026

Jennifer

Breakfast was okay. I think the ac had some issues in the middle of the night, because it felt like it was off when we had it set at 72 degrees. We couldn't watch anything on the TV unless we had a personal account with Disney, Netflix, but Tubi is free and we couldn't watch it.

2/10

Poor

20 Apr 2026

Melissa

Smelled horrible. Bathroom had mold/mildew around the bath

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Essined

We travel to Tampa often to see my family and I have been wanting to stay here for a while. I finally did and it did not dissapoint. From the perfect suite to the excellent and attentive staff, an ELITE property to stay at. Super clean and beautifully put together, the sweetest staff and the coolest little pond that makes me feel like I am watching Animal Planet live, right from the balcony... it is PERFECT. This is our new place and I can't wait to come back!

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Rebecca

Dude at the front desk was rude. The room was run-down.

Family_with_children

10/10

Exceptional

18 Apr 2026

Joseph

Best breakfast

10/10

Exceptional

18 Apr 2026

Joseph

Staff leaves you alone. Housekeeping is optional and only when you call. Rooms are keycard accessible without having to go through the main lobby. Breakfast has the BEST waffles and good coffee. Just stay away from the pond in the back of the building because there is actually a gator in it and you will have a great time.

6/10

Pleasant

17 Apr 2026

Jonathan

This is a budget hotel, it was not fancy; but we found it to be clean, quiet, and in good condition. We did not have any issues with our room. The included breakfast was appreciated, but it is very basic: waffles and cereal; but it will cover you until you can set yourself up for a real meal.

Family

6/10

Pleasant

17 Apr 2026

Dennis Jay

Property was ok based on the per night cost, may stay again if in the area.

Partner

6/10

Pleasant

14 Apr 2026

Claudia

I did not try the continental breakfast, and can't say anything about ot.
The hotel was renovated, but not done with looking for the details. The shower was excellent, but the shower entrance, for example, was very cheap and partially painted over, and looked dirty.
I needed extra time after the checkout at 11 AM and was charged $15 per hour, and a $4 fee for the hotel per night.

Self

8/10

Excellent

13 Apr 2026

Maritess

The staff are very friendly except the guy at night check in, he was a little rude and argues but the rest was very friendly to our family and very helpful.
Air conditioning was very low though can’t feel the cold air upstairs bedroom.
Breakfast is not the best as only cereals, oatmeal and pancakes but it’s fine with us as we’re not a morning eater, but hot breakfast would been great to add on.
Overall experience was good. Amigo and the brown gentleman who works all around in the morning with his wife was amazing, very friendly even with his little English but he tried to communicate, he even helps us bring our stuff downstairs as he saw us struggling bringing them down the stairs.

Family_with_children

6/10

Pleasant

13 Apr 2026

Geraldine

The breakfast area is way too small, usually out of basic things, and closes early. Staff is friendly, accommodations, rudimentary.

Business

4/10

Poor

13 Apr 2026

Phillip

This hotel was very disappointing. I despise how difficult it is to find a quality hotel. Many listings are misleading and you can’t trust the ratings and reviews.

A few issues:

The toilet would not flush properly. That’s a basic thing that should be working. It took multiple flushes to get the job done.

The shower had conditioner in both dispensers instead of shampoo AND conditioner. That’s another basic thing that should have been done properly.

The coffee maker was missing a part. So, no coffee for me, unless I walk to the breakfast area. Another item that is expected to work.

The television did not work. It turned on, but beyond offering an additional lighting source, it was useless.

No laundry bags in the room. This is a normal, basic thing that I had to ask for. I never received them.

The hotel stinks of weed (during our visit) and the rooms need a good cleaning. Also, a little paint here and there would be a good idea. Just do the basics.

I wasn’t expecting perfection. I did, however, expect the basic things to be done properly.

The staff was very nice. The accommodations were not.

2/10

Poor

12 Apr 2026

Caelis

No AC
Toilet not working
Dirty
Loud

Friends_and_family Friends

4/10

Poor

10 Apr 2026

Christina

This hotel is a little below basic. It serves for a place to sleep, relatively clean sheets and comfortable bed. There are markings all over the room and you can tell they do the most basic housekeeping possible. The pool was dirty (even after we saw maintenance working on it). Air conditioning had poor circulation so we had to sleep with only the top sheet.

An issue we ran into was brown splatter (which they later claimed was grease…?) on the bathroom door, shower curtain, and below the mirror in the bathroom. We alerted the front desk man who said nothing could be done until the following day when maintenance came back. They promised a new room after discussions, which ended up not happening and cleaned it by spraying something over it and changing the shower curtain. This left us in a fume filled room where we just tried to get through the rest of the time there.

The most redeeming part of this hotel was the nice trees in the walkway and the lake with ducks around the side.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

keisha

I didn't get to eat any breakfast but the a/c was good

Friends

10/10

Exceptional

09 Apr 2026

Mario

Great stay as per usual!

10/10

Exceptional

09 Apr 2026

Mario

Always a great stay!!! Staff is top tier

10/10

Exceptional

07 Apr 2026

Justin

Great Service

Family

6/10

Pleasant

07 Apr 2026

Sebastian

Ok

Partner

6/10

Pleasant

07 Apr 2026

Jesus

I could hear every single person walking down the hallway slamming the doors

Self

10/10

Exceptional

07 Apr 2026

Rochelle

I love this hotel. It is beautiful with a neighboring pond and gorgeous garden patio area. Navigating was confusing the first morning exiting into the patio area but soon got my bearings. My room was amazing! I loved having a real eating area and bed away from the door. The only feedback I gave when checking out was about mopping the floors. My socks and bottom of feet were literally black and I'd just bathed so my feet were clean. When the front desk understood it was not my making a mess but the floors condition at arrival he was very professional thanking me for the feedback and he would let housekeeping know. The breakfast was fine but I could not partake as a diabetic. Mostly refined carbs although those waffles being made smelled delicious! There was a lower sugar yogurt. I typically am prepared with my own proteins. The microwave and refridgerator were both clean and working. I would stay here again without hesitation.

Self

10/10

Exceptional

07 Apr 2026

Damian

Stay was amazing, staff was friendly and helpful at all times. Me and my family came in from Canada and would stay there if I were to return to the area.

6/10

Pleasant

06 Apr 2026

Barbara

Sheets were old and uncomfortable bc they had severe pilling. Continuous smell inside and outside of our room of weed

Partner

2/10

Poor

05 Apr 2026

Ariana

Don’t ask for extra towels