Anna
This hotel should be shut down due to the filth, the insects living there, and the huge cockroaches everywhere—none of which the staff cares about at all. Trash left on tables by the pools is also ignored; clearing it away seems too much trouble for them, so they just leave it for the next day. The mattresses and pillows in the rooms are yellow and filthy, and there are heaps of dust and dead bugs under the beds. Power outlets are ripped out of the walls, there is dampness and mold in the bathrooms, and the walls are dirty and cracked. It is absolutely filthy and disgusting. To top it off, the owners pretend not to speak English and respond to the constant stream of complaints with a malicious smirk—the reservations manager does exactly the same thing. It’s a disgrace; please give this hotel a wide berth.
