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Plaza Carnaval

Colombia Colombia , Pasto
Pasto, Calle 19 20-14
Show on Google | Map

9.6 Excellent 94 Reviews
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Book your stay at Plaza Carnaval - You can pay with crypto or card

Hotel details

Useful information about Plaza Carnaval before you book

This charming hotel offers 27 cozy rooms and convenient on-site parking. Guests can enjoy Wi-Fi throughout the property and the convenience of a 24-hour reception.

Plaza Carnaval also offers accessible rooms for guests with reduced mobility. Note that cots are not available.

Some services may incur additional charges.


With a stay at Hotel Plaza Carnaval in San Juan de Pasto, you'll be a 1-minute walk from Plaza del Carnaval and 9 minutes by foot from Plaza de Narino. This hotel is 0.5 mi (0.9 km) from Iglesia La Catedral and 0.9 mi (1.5 km) from Santiago Apostle Church.

Make yourself at home in one of the 27 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 60000 per person (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza del Carnaval 0.1 km / 0.1 mi
Plaza de Narino 0.7 km / 0.5 mi
Iglesia La Catedral 0.8 km / 0.5 mi
Santiago Apostle Church 1.1 km / 0.7 mi
Taminango Museum of Arts and Popular Traditions 1.5 km / 0.9 mi
San Felipe Church 1.5 km / 1 mi
Estadio Departamental Libertad 1.6 km / 1 mi
Unicentro Pasto 2 km / 1.3 mi
La Laguna de la Cocha 24.9 km / 15.5 mi

Facilities

Total number of rooms
Single rooms
Twin rooms
Superior rooms
Hotel
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Wi-fi
Secure parking
Room service
Laundry service
Launderette
Smoke detector
Hotel safe
Lift access
Terrace
Sun terrace
Towels and bed linen
Café
Non-smoking area
Smoking area
Parasols
Breakfast
Breakfast served to the table
Hot breakfast
Early bird breakfast
Other Protocol
Upon availability

Room options

  • TWIN SUPERIOR TWIN • SUPERIOR • 1 Bedroom • 15 m² TWN.SU
    TWIN SUPERIOR
    TWIN SUPERIOR

    TWIN • SUPERIOR • 1 Bedroom • 15 m²

    Guests: 1–2 • Adults: max. 2 • Children: max. 0

    Non-smoking room

    🛏 2 × Queen-size bed 150-154 width

    Room overview
    Room type TWIN
    View / characteristic SUPERIOR
    Room code TWN.SU
    Occupancy Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms 1
    Room size 15 m²
    Bed setup 2 × Queen-size bed 150-154 width
    Facilities
    Included facilities
    Wi-fi Wheelchair-accessible Safe Cable TV Make-up mirror Desk
    TWIN SUPERIOR

    TWIN • SUPERIOR • 1 Bedroom • 15 m²

    TWIN SUPERIOR
    TWIN • SUPERIOR • 1 Bedroom • 15 m²
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Non-smoking room
    Bed setup
    🛏 2 × Queen-size bed 150-154 width
    Included facilities
    Wi-fi Wheelchair-accessible Safe Cable TV Make-up mirror Desk
  • TRIPLE SUPERIOR TRIPLE • SUPERIOR • 1 Bedroom • 20 m² TPL.SU
    TRIPLE SUPERIOR
    TRIPLE SUPERIOR

    TRIPLE • SUPERIOR • 1 Bedroom • 20 m²

    Guests: 1–4 • Adults: max. 3 • Children: max. 1

    Non-smoking room

    🛏 Double bed 131-150 width, Single bed 80-130 width

    Room overview
    Room type TRIPLE
    View / characteristic SUPERIOR
    Room code TPL.SU
    Occupancy Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bedrooms 1
    Room size 20 m²
    Bed setup Double bed 131-150 width, Single bed 80-130 width
    Facilities
    Included facilities
    Wheelchair-accessible Safe Shower: 1 Cable TV Wi-fi
    TRIPLE SUPERIOR

    TRIPLE • SUPERIOR • 1 Bedroom • 20 m²

    TRIPLE SUPERIOR
    TRIPLE • SUPERIOR • 1 Bedroom • 20 m²
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Non-smoking room
    Bed setup
    🛏 Double bed 131-150 width, Single bed 80-130 width
    Included facilities
    Wheelchair-accessible Safe Shower: 1 Cable TV Wi-fi
  • DOUBLE SUPERIOR DOUBLE • SUPERIOR • 1 Bedroom • 15 m² DBL.SU
    DOUBLE SUPERIOR
    DOUBLE SUPERIOR

    DOUBLE • SUPERIOR • 1 Bedroom • 15 m²

    Guests: 1–2 • Adults: max. 2 • Children: max. 0

    Non-smoking room

    🛏 King-size bed 150-183 width

    Room overview
    Room type DOUBLE
    View / characteristic SUPERIOR
    Room code DBL.SU
    Occupancy Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms 1
    Room size 15 m²
    Bed setup King-size bed 150-183 width
    Facilities
    Included facilities
    Wheelchair-accessible Cable TV Wi-fi Shower: 1 Direct dial telephone Safe
    DOUBLE SUPERIOR

    DOUBLE • SUPERIOR • 1 Bedroom • 15 m²

    DOUBLE SUPERIOR
    DOUBLE • SUPERIOR • 1 Bedroom • 15 m²
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Non-smoking room
    Bed setup
    🛏 King-size bed 150-183 width
    Included facilities
    Wheelchair-accessible Cable TV Wi-fi Shower: 1 Direct dial telephone Safe

Guest reviews

What other guests saying about Plaza Carnaval

9.6
Excellent
94 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.6 /10
Neighborhood
8.6 /10
Amenities
9.0 /10
50 reviews shown
10/10
Exceptional
19 Sep 2025
Kathiusca
El personal que antiende son muy amables, cuidan mucho a sus huéspedes brindando la mejor experiancia.
Friends_and_family Family
6/10
Pleasant
17 Sep 2025
Yasmin
The property is overrated. I selected Plaza Carnaval Hotel based on the feedback from previous guests, but I found those reviews to be misleading. The hotel is decent, but three stars is simply too generous. The downtown location feels unsafe for walking after dark, forcing us to rely on taxis to reach better dining areas. As an experienced traveler, I believe this hotel deserves only a two-star rating.
Business_and_leisure Partner
10/10
Exceptional
27 Jun 2025
Andres
A really nice hotel, clean, nice staff
Leisure Family
10/10
Exceptional
18 Mar 2025
Garry
Nice rooms, great service and overall a lovely hotel.
We were offered tea, coffee and cookies on arrival and also had a knock at the door in the evening with an offer of sweet tea, wafers and sweets.
Leisure Friends
10/10
Exceptional
14 Mar 2025
Nilson
very nice hotel super clean room is very nice and the front desk. People are super nice and very helpful. They even come to our room and knock the door and bring us some coffee and cookies.
Leisure Partner
10/10
Exceptional
21 Jan 2025
Daren
Nice place right in the center of town
Leisure Self
10/10
Exceptional
13 Dec 2024
Sandra

Best place in town

AAA++ outstanding service and attention as always!! Highly recommended additional
Services as guided tours and airport pick up
Drop off with very affordable prices

Servicio extraordinario como siempre altamente recomendado y tienen una extensa gama de servicios desde transporte desde y hacia el aeropuerto y tours por todo todos los sitios de interés a un precio muy accesible
Partner
10/10
Exceptional
07 Jan 2024
Lynn
Superb staff.
Leisure
10/10
Exceptional
06 Jan 2024
Lynn
Wonderful staff!!!!!!!! Everyone here is kind and helpful and makes you feel like mi casa es su casa. 5 stars! Lynn
Leisure Self
10/10
Exceptional
04 Jan 2024
Lynn
wonderful staff
Leisure
6/10
Pleasant
19 Oct 2023
OLINTO

Average

Don’t count on sleep. The location is hideously noisy. They can’t do much about outdoor noise except invest in double glazing ( do it!) but not enough was done about the dog who locked in a room which would not shut up.
Also breakfast was disgusting.
Partner
10/10
Exceptional
03 Aug 2023
Jeffrey

Very nice

The staff was exceptional at this hotel, always went above and beyond. Breakfast was great, hotel is kept very clean and room was very comfortable. The only small negative is that we were in a corner room and the WiFi was a little spotty. Highly recommend!
Friends_and_family Family
10/10
Exceptional
23 Jan 2023
Rick

Great place kind folks

This hotel is nice, the staff couldnt have been nicer, they offered us snacks and water upon our arrival the room was small but cozy and had everything i need it. I would give this place a 10 for cleanines and kindness of the staff
Rick Cardenas . Miami beach
Friends_and_family Friends
10/10
Exceptional
08 Jan 2023
Fredy
The personal was so friendly and helpful the area was perfect for the event they do what ever possible to please everyone
We feel like we were with family
Leisure Partner
10/10
Exceptional
07 Jan 2022
Callahan

Very clean, modern hotel

I stayed at Hotel Plaza Carnaval with my partner for two nights during Carnaval 2022. No complaints at all- very clean, lots of accommodations including free waters and Gatorade. There’s a great almost panoramic view of the city from the terrace where they serve an ample breakfast. The staff gave great recommendations about where to eat, where to go for the carnaval festivities, etc. We ended up staying another night and they were very helpful with accommodating that as well.
Partner
10/10
Exceptional
25 Dec 2021
Nathan
Amazing experience
Business
10/10
Exceptional
20 Jan 2020
Jose

A+ to the staff at this hotel.

The hotel was located very close to downtown, the service was fantastic I highly recommend this hotel, they really took care of little details like bringing an herbal tea to your room as soon as you came back in for the day. Every morning for breakfast there was different varieties each day which made breakfast very enjoyable. Once again I highly highly recommend this hotel for the attention to details from the staff.
Friends_and_family Family
10/10
Exceptional
10 Sep 2019
Verified traveler
Hotel was clean and staff efficient and friendly - it is also in a great location in centre of town. Rooms are spacious and well equipped.
Leisure Family
10/10
Exceptional
21 Jul 2019
Evan

Better than expected

Really nice place, clean
10/10
Exceptional
21 Feb 2019
Verified traveler
Very classy, accommodating staff. Great formal breakfast served on top of the building with nice views of the city, the volcano and surrounding mountains. Overall comfortable, safe, quiet haven in a busy, hectic neighborhood.
Leisure Family
10/10
Exceptional
19 Feb 2019
Verified traveler
Staff extremely helpful and pleasant. Spacious and comfortable common areas. Comfortable room.
Leisure Family
10/10
Exceptional
03 Jan 2019
Verified traveler
Very clean and the service was excellent I recommend this hotel
Leisure Partner
10/10
Exceptional
04 Oct 2018
Michael

Luxury Hotel

Amazing experience!!! This is a five stars hotel with a super convenient location!!! Personnel super friendly and professional!!!! This is the place I will stay at again
Friends
10/10
Exceptional
03 Sep 2018
wendy

Highly recommended

Modern, clean hotel in Pasto with reasonable price
10/10
Exceptional
05 Jun 2018
Michael

The best luxury hotel in town

So impressed of the hotel and the amazing customer service very professional and extremely friendly
Brand new bedrooms in terrific location in downtown they will assist you with all tours needed during your stay
Friends
10/10
Exceptional
21 May 2018
Timothy
Fantastic hotel, newly built with great views of the plaza. The staff are amazingly helpful and our stay was very pleasant.
Family
6/10
Pleasant
14 May 2018
Erick

Great but sketchy location

The hotel itself is very clean and new. The challenge is the area where it is located. Dangerous at night. If you are gonna just get in and out by taxi you would be fine.
Friends
10/10
Exceptional
28 Feb 2018
Jim

Superb newly built hotel in ideal location

I only stayed one night, but my experience of the place was fabulously positive. The room was spotlessly clean, superbly presented and very comfortable. The staff couldn't have done more for me, especially Sebastian and Jose who went enormously out of my way to help me cross the now very tricky border into Ecuador. This once simple crossing will now take up to 5 hours due to mass Venezuelan migration. Due to their help it took me only 1.5 hours. The hotel will soon have a roof top restaurant which will do justice to the stunning views Pasto has to offer. A superb stay. Thanks guys, and to all the staff there.
10/10
Exceptional
14 Feb 2026
Hernan Alonso
El mejor hotel con la mejor atención, me encantó el cariño de todos, el desayuno super completo y lo mejor la atención de todos, la verdad será mi hotel en pasto cada que viaje por negocios, gracias a todos !!!
Business
8/10
Excellent
21 Jan 2026
Oswaldo
Très propre, infrastructures en bonne condition, et bien aménagé; le personnel très gentil.
Leisure Partner
10/10
Exceptional
12 Nov 2025
Leonardo
Habitación y atención impecable, estacionamiento dentro del hotel, desayuno satisfactorio.
Leisure Partner
10/10
Exceptional
01 Nov 2025
Ilse
Si.. Muy limpio todo
Partner
10/10
Exceptional
22 Oct 2025
Miguel
Habitación limpia, servicio al cliente excelente , buen y rico desayuno
Business
10/10
Exceptional
20 Aug 2025
Jorge I

Gran lugar

El hotel carnaval es una muestra de que Cuando las cosas se hacen con cariño siempre salen bien.
Business
10/10
Exceptional
13 Jul 2025
Maxence
I had a great time at this hotel. Good location. Employees are super friendly and helpful. I recommend.
Leisure
10/10
Exceptional
12 Jul 2025
Maxence
Everything was great. Had a great time there.
10/10
Exceptional
13 Jun 2025
Omar
Excelente atención muy amables, habitaciones super cómodas
Business
10/10
Exceptional
18 May 2025
LUIS EDUARDO SANCHEZ
Thanks
Leisure Friends
10/10
Exceptional
20 Apr 2025
CESAR
Un lugar muy tranquilo, siempre limpio y un servicio al cliente muy bueno. Lo recomiendo
Leisure Family_with_children
10/10
Exceptional
20 Mar 2025
IVONNE
Buena relación precio calidad
10/10
Exceptional
03 Mar 2025
GABRIEL
Amables y serviciales, siempre atentos a las necesidades del huesped
Self
10/10
Exceptional
02 Aug 2024
BYRON
hotel comodo , bien ubicado, limpio y moderno, personal muy amable, lo unico que pediria seria colocar vidrios antiruido para disminuir el sonido exterior, muy buen relacion precio y confort
Friends_and_family Friends
10/10
Exceptional
24 Jun 2024
CARLOS

Buen hotel en Pasto

Excelente opción de alojamiento en Pasto
Partner
10/10
Exceptional
13 Feb 2024
Sergio E.

Recomendable, volvería a reservarlo

Muy buena atención del personal, muy atentos
Friends_and_family Friends
8/10
Excellent
07 Sep 2023
WILSON
las instalaciones son apropiadas, los alrededores son peligrosos
Business_and_leisure Self
10/10
Exceptional
12 Jul 2023
Oscar
Amplia calidad de servicio y detalles en la atención continua durante la estadía con personal de calidez y actitud de servicio.
Business_and_leisure Family
10/10
Exceptional
03 May 2023
Jisela
Todo estuvo excelente. La atención del personal maravillosa
Leisure Family
10/10
Exceptional
14 Jan 2023
John
Bastante satisfecho con el lugar.
Business Family
10/10
Exceptional
07 Dec 2022
Nydia

De maravilla

El hotel no pudo estar mejor, muy tranquilo, limpio, cómodo, el personal es excelente, los desayunos muy ricos, la ubicación es muy estratégica, pues se encuentra frente a una plaza muy bonita en un sector que no es bullicioso, pero a la vez se encuentra muy cerca del sector comercial y del centro histórico de la ciudad, todo estuvo espectacular. Recomendado 100%
Friends_and_family Family
8/10
Excellent
27 Nov 2022
Marcus
Dentro do esperado
Partner


Hotels Nearby

Or browse the Interactive Map to find hotels around Plaza Carnaval


Hotel Palermo Suite
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Hotel Palermo Suite

Pasto Area, Calle 19b #39-10 Barrio Palermo , Colombia

Show on Google Maps

HOTEL PALERMO SUITE is located in the best area of the city of Pasto, it is your strategic ally for your business and tourism trips, the rate includes breakfast, a complimentary drink at night, wifi, and excellent service that characterizes us. We have spacious and comfortable rooms at your disposal.

24-hour service.

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Hotel Palermo Suite

Pasto Area, Calle 19b #39-10 Barrio Palermo , Colombia | Show on Google

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Hotel Xilon Pasto
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Hotel Xilon Pasto

Pasto Area, Calle 17 #20a-33 , Colombia

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This cosy hotel is set in Pasto.

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Hotel Xilon Pasto

Pasto Area, Calle 17 #20a-33 , Colombia | Show on Google

~ 0.21 km from Plaza Carnaval

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Hotel Fernando Plaza
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Hotel Fernando Plaza

Pasto, Calle 20 No 21B 16

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The property comprises a total of 33 snug guest rooms. The accomodation includes Wi-Fi internet connection in all public areas and units.

The reception does not work around the clock. Additional fees may apply for some services.

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3 STARS

Hotel Fernando Plaza

Pasto, Calle 20 No 21B 16 | Show on Google

~ 0.3 km from Plaza Carnaval

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Loft Hotel
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Loft Hotel

PASTO-DOWNTOWN, Calle 18 N°22 33 Centro

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The hotel features a total of 24 accomodation units. In addition, Wi-Fi access is offered at the establishment.

The reception desk is not open throughout the day. Additional fees may apply for some services.

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3 STARS

Loft Hotel

PASTO-DOWNTOWN, Calle 18 N°22 33 Centro | Show on Google

~ 0.34 km from Plaza Carnaval

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Don Saul
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Don Saul

Pasto, Calle 17 #23-52 Centro

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Situated just 150 meters from the town center, this hotel offers convenient access to local attractions and transportation links, located within 10 meters. The hotel, fully refurbished in 2019, features 40 welcoming rooms and Wi-Fi in public areas.

A 24-hour reception and accessible common areas cater to all guests. Don Saul provides on-site parking and airport transfers (airport is 30 km away).

Business facilities are available for corporate travelers. Guests seeking relaxation will appreciate the hotel's health and wellness options, complemented by on-site dining.

Some services may incur additional fees.

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4 STARS

Don Saul

Pasto, Calle 17 #23-52 Centro | Show on Google

~ 0.48 km from Plaza Carnaval

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Hotel Cuellars
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Hotel Cuellars

Pasto, Carrera 23 No 15 50

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Hotel Cuellars

Pasto, Carrera 23 No 15 50 | Show on Google

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Hotel La Catedral Loft Boutique
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Hotel La Catedral Loft Boutique

Pasto, Cra 26 16 29 Pasto

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Hotel La Catedral Loft Boutique

Pasto, Cra 26 16 29 Pasto | Show on Google

~ 0.75 km from Plaza Carnaval

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Hotel V1501 Sas
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Hotel V1501 Sas

Pasto, Calle 20, 33-60

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Located in Pasto, 37 km from Laguna de la Cocha, Hotel V1501 provides accommodation with a fitness centre, private parking, a terrace and a restaurant. This 5-star hotel offers a bar.

The accommodation provides a 24-hour front desk, airport transfers and room service, as well as free WiFi. The units are fitted with a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk.

Some rooms offer a kitchen with a microwave. All rooms have a private bathroom, a hairdryer and bed linen.

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5 STARS

Hotel V1501 Sas

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~ 1.68 km from Plaza Carnaval

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Frances La Maison
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Frances La Maison

SAN JUAN DE PASTO, 19 Barrio Palermo, 37 - 16

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This boutique hotel, nestled in a quiet residential area of north Pasto near Los Estudiantes Avenue, offers a refined experience for discerning travelers. Adorned with striking wood sculptures and intricate gold and silver crafts, the hotel exudes a unique charm.

Spacious, comfortable rooms featuring original watercolor paintings provide a tranquil retreat. A daily breakfast spread includes fresh fruit, homemade jam, eggs, French toast, sandwiches, and various breads.

Enjoy a memorable stay enhanced by the hotel's thoughtful amenities.

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Frances La Maison

SAN JUAN DE PASTO, 19 Barrio Palermo, 37 - 16 | Show on Google

~ 1.99 km from Plaza Carnaval

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Hotel Lagos Latin America
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Hotel Lagos Latin America

Pasto Area, Carrera 39 #19-73 Barrio Palermo , Colombia

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Guests will enjoy a peaceful and calm stay at Hotel Lagos Latin America as it counts with a total of 14 rooms. Hotel Lagos Latin America was constructed in 2013.

Hotel Lagos Latin America includes Wi-Fi internet connection in all public areas and bedrooms. Everyone staying at this accommodation are welcomed in a lobby with 24-hour reception.

Communal areas are wheelchair accessible at Hotel Lagos Latin America. There is a car park.

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Hotel Lagos Latin America

Pasto Area, Carrera 39 #19-73 Barrio Palermo , Colombia | Show on Google

~ 2.1 km from Plaza Carnaval

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Hotel Naisca 47
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Hotel Naisca 47

Pasto, Cra 47 17 51 Barrio Universitario Pasto

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Hotel Naisca 47

Pasto, Cra 47 17 51 Barrio Universitario Pasto | Show on Google

~ 2.81 km from Plaza Carnaval

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