Country Hearth Inn Suites Toccoa

4/10

Poor

25 Apr 2022

Jordan

Dont bother payinf extra for the room with the tubs bevause during our whole stay there waa never once enough hot water to even fill tje tub half way.

Leisure Family

6/10

Pleasant

08 Jan 2022

Ben L

Maintenance issue

Commode in room above me hung up water ran for hours before it stopped. Kept me awake the whole time.

Friends_and_family Family

10/10

Exceptional

04 Jun 2021

Randall

It is really nice to stay in a motel that treats you like someone special. Rooms are clean people are very friendly. It was a pleasure to stay in this motel.

Business

10/10

Exceptional

30 May 2021

James

Nice Hotel

I think the building had recently been remodeled. It was very clean. The only improvement I would make is better pillows. Walkable to Ritz Theater

Partner

10/10

Exceptional

24 May 2021

Verified traveler

The hotel was great, very clean, great customer service will highly recommend!!

Leisure Partner

2/10

Poor

02 May 2021

Verified traveler

desk associate rude

the front desk lady would agree everybody but myself and my girlfriend during our stay and she was very rude to us and treated as different from everyone else

Partner

10/10

Exceptional

10 Apr 2021

Jeff

Nice stay.

Hotel staff were very friendly and the room was comfortable and clean. Area was quiet and easy to navigate.

Friends_and_family Family

10/10

Exceptional

29 Mar 2021

Regan

Two blocks from Toccoa Museum. Quiet area close to original center of town.

Friends_and_family Friends

8/10

Excellent

25 Mar 2021

Verified traveler

Staff was very friendly and welcoming. Everything was clean and breakfast was good.

Leisure Partner

10/10

Exceptional

24 Feb 2021

Sandra

Enjoyed our stay

Staff was wonderful, friendly and helpful. Bed was a little soft for me but no complaints. Close Access to train station.

Partner

10/10

Exceptional

14 Feb 2021

Michael

Toccoa overnight

Great little place. Extremely clean and comfortable. Front desk lady was very nice and friendly.

Friends_and_family Friends

10/10

Exceptional

31 Dec 2020

Clint

Staff were friendly and welcome you like family.

Leisure Partner

10/10

Exceptional

29 Dec 2020

sara

The staff was super friendly and accommodating. The area was safe, easy to find and located close to downtown. The rooms were large and very clean. The bed were comfortable. There was plenty of towels, linen, and pillows. Breakfast was plentiful and good. Also the WiFi worked very well. I had a great stay.

Business Self

10/10

Exceptional

17 Dec 2020

Myrianne

Clean, very good for the price. I would recommend!

Leisure Friends

6/10

Pleasant

02 Nov 2020

Brenda

Well the check in was nice but didn't know the hotel didn't have a elevator so my mom could not go upstairs so we i had to send her elsewhere for a night room walls were thin nosie came thur and there were roaches in the room

Friends_and_family Family

6/10

Pleasant

20 Oct 2020

Verified traveler

Stay was ok except waking up to a water bug crawling across the bed.

Business

10/10

Exceptional

19 Oct 2020

Jeffrey

The staff was very friendly. We only stayed one night but it was very clean and a nice area.

Partner

8/10

Excellent

04 Oct 2020

Katrina

The property was in a unique location. Location was near a military museum.
The air conditioner, in the room, sounded as if it was going to explode at any time.

Leisure Partner

10/10

Exceptional

02 Oct 2020

Christina

Very convenient location to waterfall and wedding venue.

Friends_and_family Family_with_children

10/10

Exceptional

12 Sep 2020

carlos

The staff was super friendly the rooms were clean. It had just ghe right kind of breakfst. I love bagels.. i am disabled and my room was perfectly accommodating. The only thing i would have added to that room was a coffee maker

Leisure Family_with_children

10/10

Exceptional

08 Sep 2020

Johnny

Was a nice hotel. Staff very friendly. Enjoyed our stay there and will stay there again.

Partner

10/10

Exceptional

23 Aug 2020

Tim

Fabulous lady at checking. Very nice and polite. Room was super clean and comfortable.

Leisure Self

2/10

Poor

02 Aug 2020

Susan

Country “Covid” Hearth In & Suites in Toccoa

In the middle of a COVID outbreak I never saw a single member of the staff wearing a mask. I questioned the mask less man checking me in & he said the staff were helping people. Isn’t that when you SHOULD be wearing a mask?

There was no countertop in the bathroom or even a telephone in the room. No coffee pot in the room either so there was no way I was going to get anything from the public buffett. I was unable to adjust the room temp 66 degrees so I had to sleep fully clothed to stay warm.

I paid $100 for the worst hotel experience of my life. Fortunately for me I brought a can of Lysol spray so I sprayed everything in the room before using it, but I cannot be 100% certain I was not infected due to the slack performance of your staff.

When I checked out I saw a sign that all guests would be tested for fever. What a joke! I dare you to print this review

Business

8/10

Excellent

05 Jul 2020

ccc

great place for a road trip rest. room is clean but the facility is kinda old.

Leisure Friends

8/10

Excellent

07 Jun 2020

Robert

I would stay there again.

Above average service for a average property.

Friends_and_family Family

6/10

Pleasant

05 Apr 2020

Brian

Like most properties, in time they show wear and tear. I remember when this hotel first opened. It was the place to stay in Toccoa. Now years later, it could use a remodel. It looks as though the lobby flooring has been replaced and the carpeting throughout. In the rooms: beds sagged, shower stall and countertop had cracks in them. The bathroom door stuck. We could not get the cable television to work.

Of the places to stay in this town, there is not much choice. Probably the best option.

Friends_and_family Family

6/10

Pleasant

19 Mar 2020

Verified traveler

Decent but not fantastic.

Decent place for one night, but wouldn't go back. Limited lodging in the area, so it was the best choice.

Friends_and_family Family

6/10

Pleasant

11 Mar 2020

Verified traveler

No coffee in room. No elevator Access to second floor was at either end of the building. No convenient access from lobby

Friends_and_family Family

4/10

Poor

10 Mar 2020

Verified traveler

Small, underwhelming, dated, in a bad area but it's in Toccoa so sadly this is the best it gets here.

Business Friends

8/10

Excellent

01 Mar 2020

C.M.P.M.

This property is very conveniently located. Super clean and organized. Staff is friendly. Downfall, states pet friendly and will be charged additional to what site states, additional $15. Plus make sure your room is near the ends and not near Lobby, because you will hear EVERYTHING. Then in the morning you hear people using the restroom and getting breakfast.

Leisure Pet

6/10

Pleasant

29 Feb 2020

Verified traveler

Needs updating, worn out. It this is the best rated in Toccoa, doesn't say much for what else is available.Don't stay on the first floor anywhere near the front desk. You will hear the desk person(s) and those who wander in to chew the fat talking all the time. Spend a few bucks more and head west towards 85. More to chose from.

Business

10/10

Exceptional

09 Feb 2020

Verified traveler

Great clean place to stay while in Toccoa, GA. Friendly staff and convenient to Tagula Falls.

Leisure Family

8/10

Excellent

06 Feb 2020

gene

Clean room. great breakfast menu. Out side was well lit.

Leisure Family

8/10

Excellent

21 Jan 2020

Verified traveler

I like that room was very clean.The property was very clean.
Needed better pillows for the bed too small too soft.
Also need hot breakfast like eggs, sausage, bacon and cereal wasn't fresh. The staff was very friendly and nice

Business Family

8/10

Excellent

05 Jan 2020

Harbour

Great value. Location was ideal. Very clean. I would stay there again.

Leisure Family

10/10

Exceptional

30 Dec 2019

Jane B.

Stay in Country Hearth Inn and Suites

The only problem is that the walls are very thin and if there are loud talkers, in the next room you may share in the conversation if you hear something you disagree with. If you are a heavy sleeper and fall right to sleep, then no problem. This is one of the better motels in Toccoa, although other may charge more. We were very happy with our stay and will stay again if family circumstances dictate.

Friends_and_family Family

10/10

Exceptional

10 Dec 2019

Dennis

Would highly recommend the room and the bathroom was the cleanest we’ve ever seen. Karen the front desk clerk was amazing.

Leisure Family

4/10

Poor

30 Nov 2019

Verified traveler

Older, in need of repairs, musty smell and not worthy of 4 out of 5 rating.

Leisure

8/10

Excellent

24 Nov 2019

Verified traveler

Overall it was a nice place to stay for an overnight.
It was clean and did not have any bad odors.

Friends_and_family Family

8/10

Excellent

17 Nov 2019

Benny

Rooms were clean but walls seemed to be very thin. Could hear everything in next room. Staff very friendly and helpful

Business_and_leisure Family

6/10

Pleasant

27 Oct 2019

John

Save energy systems tech

looked around the area but only three places to choose from and this was there best. Service was ok and i would stay there again. Overall it was just ok. Breakfast was not good there

Business

2/10

Poor

22 Oct 2019

Verified traveler

Stayed one night. Got NO sleep. People upstairs and beside me loud and kept me up all night. Complained to front desk. Didn’t help. Won’t ever be back. Employees were always out front smoking. Non smoking rooms on first floor smelled of smoke due to smoking out front.

Friends_and_family Family

2/10

Poor

22 Oct 2019

Verified traveler

room is dirty when we got it had to switch to another one no coffee maker got up and it's 6:38 here and no coughing no breakfast no nothing nobody at the not stay there again bad placefront desk

Business

10/10

Exceptional

19 Oct 2019

Verified traveler

Friendly staff. Clean comfortable.

Partner

8/10

Excellent

15 Oct 2019

James

Short stay in Toccoa

It was a pleasant stay. The location was hard to find by gps. I called and they gave my another address to use. Coffee and breakfast was good.

Self

10/10

Exceptional

15 Oct 2019

Tigermull

No decafe coffee at breakfast. Breakfast was minimal but adequate. Nice staff.

Leisure Family

8/10

Excellent

30 Sep 2019

Verified traveler

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Business_and_leisure Partner

10/10

Exceptional

26 Sep 2019

Bonnie

Very nice staff, clean and spacious room.

Partner

10/10

Exceptional

23 Sep 2019

Adam

The staff was very friendly and helpful with picking restaurants to eat at in Toccoa and also picking things to go see . The continental breakfast was also good, the bagels were very fresh. Great value and walking distance to downtown. Actually decided to stay another night.

Leisure Friends

8/10

Excellent

15 Sep 2019

Verified traveler

The staff was very inviting. The room and bathroom were very clean.

Leisure Self

6/10

Pleasant

08 Sep 2019

Verified traveler

It was conveniently located, but needs updating. There is not room to fix a plate at the breakfast station

Leisure Friends

6/10

Pleasant

05 Sep 2019

Verified traveler

Not a lot to choose from in this area but place good definitely use some upgrades. Room had faint smoke smell. Pillows and bed were soft tho.

Leisure Family

10/10

Exceptional

03 Sep 2019

Verified traveler

The staff was so friendly and helpful. The staff helped with directions to waterfalls and nice places to eat as well as telling us about museums to go to. Very kind staff

Leisure Partner

10/10

Exceptional

30 Aug 2019

Verified traveler

Excellent staff. Always friendly and helpful. Rooms are clean with no odors.

Friends_and_family Partner

8/10

Excellent

26 Aug 2019

Howard

Every one was extremely friendly and helpful!
It was worth it !

Friends_and_family Family

2/10

Poor

25 Aug 2019

Verified traveler

I’ve stayed all over the world and have had many different hotel experiences and have been late to check out on many of occasions but never ever have I had my door BANGED down by members of staff on THREE occasions telling to get out, it’s time to leave and we will charge you for another day for being 1hr past check out.....now I can understand they had their jobs to do but if after the first knock, I tell you I’ll be down in 20 mins why would they feel the need to harass me 2 more times to get out the room... I’ve never had this done before and it is shocking that this is there method of operation.....with staff like that I will never return to this hotel 1/5 stars as far as I’m concerned...

Friends_and_family Family

6/10

Pleasant

21 Aug 2019

Verified traveler

It's OK. My room is at the 1st floor, just open to the laundry. It smells unpleasant. The breakfast is good! Stuff is friendly!

Friends_and_family Family

6/10

Pleasant

13 Aug 2019

Verified traveler

Accommodations were just average; okay for my limited two-night stay.

Friends

10/10

Exceptional

09 Aug 2019

Verified traveler

The customer service was very good. I didn't have but a few bags, but she insisted on helping. She was courteous and friendly. The room was very comfortable and clean. I'd recommend it to my family and friends.

Friends_and_family Family

10/10

Exceptional

02 Aug 2019

Edith

Very friendly

Excellent

Partner

10/10

Exceptional

26 Jul 2019

Verified traveler

A basic room with small fridge, microwave and cable TV. AC worked well. Bathroom was a shower, no tub but I saw a hot tub suite so you may can ask if they have a regular tub instead of a shower in other rooms. Clean and safe.

Leisure Self

8/10

Excellent

14 Jul 2019

Verified traveler

The staff were very friendly and helpful. The room was comfortable.
Garfield the hotel cat greeted me like an old friend!

Business_and_leisure Self

6/10

Pleasant

28 Jun 2019

Kenneth

The toilet backed up the morning we checked out and wasn't fixed before we left.
The breakfast was free but not very good.
The staff was friendly and the room otherwise was clean.

Partner

10/10

Exceptional

28 Jun 2019

Verified traveler

Clean, friendly, loved the fact that there was no outside access to rooms - you have to go inside to get to room doors. This is the second time we have been there, and all our group agrees that every time we visit North Georgia, Toccoa's Country Hearth Inn is the place we want. We mine for gems in Cleveland, but hotels there have left us highly dissatisfied. The drive from Toccoa is worth it. (We are from Statesboro, Ga - 4 hors away.)

Leisure Friends

8/10

Excellent

23 Jun 2019

Kendra

Nice hotel. Good price and overall nice stay

8/10

Excellent

23 Jun 2019

Kenneth

It was fine all around.

Family

8/10

Excellent

18 Jun 2019

Cynthia

Saved Money

Closest place to stay for an wedding in Westminister SC! Karen, at the front desk during check in, was wonderful! I had messaged the hotel before Friday and she was able to accommodate my requests!!

Family

10/10

Exceptional

14 Jun 2019

Verified traveler

Cute little hotel. Very clean and the staff was very friendly. Great value.

Friends_and_family Partner

8/10

Excellent

10 Jun 2019

Verified traveler

Location is convenient for weddings or visiting Toccoa Falls. Only downside is hotel is 2-stories and has no elevator so if room is on 2nd floor, must use stairs.

Friends_and_family Family

8/10

Excellent

10 Jun 2019

Lawrence

Lesson Learned

I didn't indicate a handicap room when I made the reservation as I assumed all motels had elevators. there were no more rooms available, but they went to the extreme to accommodate me and my wife on the first floor. We were very grateful.
Next time I make a reservation, I will certainly indicate a handicap room is needed. Lesson learned.

Partner

8/10

Excellent

28 May 2019

Verified traveler

It was nice. You get what you pay for. It was a room with two beds. No coffee maker in room.

Leisure Family

10/10

Exceptional

28 May 2019

Verified traveler

Straight forward, simple accommodations. Clean and well maintained. Staff nice and helpful. Stayed with our dog- super pet friendly. Zero complaints about our stay.

Leisure Pet

8/10

Excellent

26 May 2019

Marcos

Good hotel

Clean, well located for my needs. Good for the money!

Family

8/10

Excellent

23 May 2019

Heather

Nice hotel for the money

Very clean, newly updated hotel. There is a Mexican restaurant right around the corner. The breakfast was basic continental. Staff was friendly. It had a really good strong shower, sometimes that is hard to find when traveling. I would definitely stay here again.

8/10

Excellent

20 May 2019

Verified traveler

It was good and affordable. Room was clean, hot tub a little bit scratched but okay, I would have wished a better breakfast but it had enough variety of food. Location is perfect if you are going hiking in Tallulah or surroundings.

Leisure Family

8/10

Excellent

15 May 2019

Erin

Squeaky Clean!

Very clean room! Tempted to say it's outdated, but it's just not super fancy--basic bathroom tile, basic carpet, basic fixtures and furniture. But everything is in great condition and everything is super clean and well taken care of! Service is great, staff is friendly, and it is within walking distance of downtown Toccoa! Great location if you are doing anything during Toccoa's Military Weekend.

10/10

Exceptional

13 May 2019

Verified traveler

Very clean. Well kept. Good location. Restaurant within walking distance.

6/10

Pleasant

07 May 2019

Verified traveler

Family friendly + cat on front porch/entrance. Difficult to sleep due to noisy guests.

Friends_and_family Family

6/10

Pleasant

01 May 2019

Frederick

Sleep

Over booked almost didn't have a room after reserving 2 weeks prior. Drove 11 hours not good. We got there before the other poor souls lousy breakfast awful pillows. Good bed. Very quiet. Close to places to eat.

Family

10/10

Exceptional

15 Apr 2019

Aaron

Gem

Country Hearth Inn Toccoa is a gem. We absolutely loved our stay at the hotel. Location was perfect if your going to the falls.

Family

8/10

Excellent

10 Apr 2019

Verified traveler

It was just a smaller than average Country Hearth Inn. Staff was friendly and helpful. It wasn't remarkable or unique.

Leisure Family

6/10

Pleasant

08 Apr 2019

Michael

Top notch staff, terrible beds.

Service and cleanliness are great, but the beds were so uncomfortable. If it weren’t for the sweet staff I would rate this much lower. Staff are wonderfully warm and friendly!

Family

8/10

Excellent

06 Apr 2019

Verified traveler

Breakfast was lacking - coffee always empty (evening and morning). Room was good - no problems. I would recommend

Business_and_leisure Family

8/10

Excellent

26 Mar 2019

Verified traveler

Clean, comfortable and quiet. Nice stay. Small but acceptable breakfast

Leisure

6/10

Pleasant

23 Mar 2019

Verified traveler

Bathroom amenities lacked something to be desired; there was 1 tiny bar of soap for handwashing & one for the shower. No coffee maker in the room. No door mirror for dressing; hangers were broken & rusted. The iron was missing. No laundry bag. Staff was acceptable but very \"get you rushed through\" at check-in in order to get back to what appeared to be personal business. \"Breakfast\" was a laugh. For $56.00, one can't expect much.

Business Partner

8/10

Excellent

22 Mar 2019

Verified traveler

Nice country feeling stopover
Cant beat the price.

Leisure Partner

6/10

Pleasant

15 Mar 2019

Verified traveler

Run down, amenities not as advertised. Paid for room with king bed, it was a queen. ‘Breakfast’ pathetic.

Business_and_leisure Partner

10/10

Exceptional

08 Mar 2019

Sandra

Clean & & Comfortable

Clean, comfortable a great place to stay. Staff was very nice and pleasant.

Family

10/10

Exceptional

08 Mar 2019

Verified traveler

I had the celebration suite and never left it. Great room

Leisure Partner

10/10

Exceptional

02 Mar 2019

Verified traveler

Great stay!

Had a couple of special requests and I have to say, Karen and Stephanie were just awesome! Would stay there again!

10/10

Exceptional

23 Feb 2019

Verified traveler

This is a great little hotel for a short stay. We were in town for a basketball tournament and only spent one night here. It is a little dated, but extremely clean and the staff were so nice and helpful. I felt very comfortable while staying here. The breakfast was nice as well - there were a variety of bagels, muffins, cereal, and a waffle maker. If we had to come back to this area, I would definitely stay here again.

Business Family

8/10

Excellent

28 Jan 2019

Martin

Overnight trip

The staff at the Country Hearth was great, super friendly and helpful. The hotel is definitely dated, which is fine, the room was clean, the hallway had a bit of a smell, but not unbearable. It sounded like a heard of buffalo was staying in the room above us, but that finely quieted down around 11pm. The main issue I had was the beds were pretty uncomfortable, very lumpy. Overall it was fine for a one night stay.

Family

4/10

Poor

09 Jan 2019

Verified traveler

Needs a lot of work. Not very clean and staff not very friendly. The town had very little to offer. Got up early and did not eat the breakfast. It was not clean or fresh.

Partner

8/10

Excellent

26 Dec 2018

Verified traveler

Although the microwave didnt work in our room, it was great for an overnight stay. The staff was friendly and the room was very clean.

8/10

Excellent

25 Dec 2018

Verified traveler

Location convenient to downtown. Clean comfortable rooms. Updated bathrooms but outdated furnishings.

6/10

Pleasant

23 Dec 2018

Verified traveler

I spent two nights here. The hotel and my room looked clean and everything appeared ok. I could at times smell a musty odor however. My room was located on the first floor next to the front desk. Which was a very noisy area. On my second night I was awoken at 12a.m. by one of the hotel staff. She continued being loud and obnoxious for about a hour. ( I know it was someone on the staff because I encountered her the day before). I cannot recommend staying here because of this incident.

8/10

Excellent

17 Dec 2018

Verified traveler

Nice hotel staff were friendly
I forgot my jacket in the room and they called me to let me know, luckily I was still in town so I was able to return to the hotel and pick it up
Thank you

10/10

Exceptional

25 Nov 2018

Jake

Very convenient to whom we were visiting in Toccoa. Clean, quiet and reasonably priced. We will stay here again, on our next visit.

6/10

Pleasant

22 Nov 2018

Peggy

Walls are a bit thin and the people next door had the tv in all night 😞

10/10

Exceptional

20 Nov 2018

Barbara

Great stay. Close to our show and the beds were so comfortable.

Friends