Americas Best Inn Urbana-Champaign

2/10

Poor

20 Apr 2026

CLAUDETTE

I have been pleased when I stayed at other Americas Best Value Inns in northern Michigan, so I was surprised at the poor condition of the one in Champaign. The building had signs stating that it was a smoke-free facility, but the hallway and room had a strong smell of smoke. Everything in the room was badly worn. You could feel the wire springs and edge frame in the mattress. We did not stay, choosing to go to another hotel. We had made a no-refund reservation, but that was not enough of a reason to stay.

Partner

4/10

Poor

19 Apr 2026

alicia

Room was clean, however the outside was unkept. No lobby. Inside the first door was a phone that you had to dial 0.
The breakfast was orange juice, coffee and bananas and cereal. No place to sit to have breakfast, only room for one.
The bed was very uncomfortable
Not what I’m use to from Hotels.com

Partner

4/10

Poor

19 Apr 2026

Niral

It looked like a low end motel, the stairs and hallways were dirty. The room AC did not work. We saw couple spider webs in the room. I moved the middle table to plug in my charger and it was really dirty back there. Overall, it was ok room.
The breakfast was a joke, we ended up grabbing our breakfast from Dunkin

Family_with_children

2/10

Poor

14 Apr 2026

Susan

Multiple bugs in room. Entire facility had a bad smell. Broken screen in window. Went to another hotel and did not get a refund after multiple attempts.

Self

8/10

Excellent

11 Apr 2026

Aida

It's an ok place. Asvertisement has free breakfast but there was none

Partner

2/10

Poor

11 Mar 2026

Nichole

The owners and the people that work the front desk are absolutely rude they have roaches the rooms are disgusting and they're way too high priced and they do not like you to reserve online they want you to pay them cash

Partner

2/10

Poor

02 Mar 2026

James

Terrible experience

2/10

Poor

02 Mar 2026

Javensio

This place is terrible. There were cockroaches in the room. When i complained and requested change of room, they said \" don't worry about them\" .we will clean it out before your return\". They did not and i couldn't help it but leave. Beeakfast was terrible. When i came down by 9am, they said food was finished and thats all they have. Then they refused to give back my deposit because i left my bags down in lobby because I stayed 3 hours beyond the required time. Am currently complaining them. This place is horrible and a lot of crack heads go there. Wouldn't recommend it ever.

Self

10/10

Exceptional

06 Feb 2026

Chandler

Room was nice, staff was nice only thing I wish they had was a flat screen smart TV

Leisure Self

10/10

Exceptional

28 Jan 2026

Jarred

The room was very clean and comfy bed in the staff was very friendly.I was a little upset about the $100 deposit that wasn't listed on hotels.dot com, but I paid it anyway.Overall , it was a great room for a good price

8/10

Excellent

06 Jan 2026

Rachelle

Room was clean but small holes and cracks everywhere

Friends_and_family Family

4/10

Poor

15 Nov 2025

Robert

I was not provided a key to my room…shower did not function…check in was with an inexperienced person who did her best under the circumstances

Leisure

10/10

Exceptional

09 Nov 2025

Jermari

The staff was nice

Self

6/10

Pleasant

07 Nov 2025

Eric

The shower knob was very difficult to turn to get hot water. The rooms were clean, if not spare. The hallway carpet was in poor condition. There were people running up and down the hall from 2 am to 3 am. The price was too high for what we got at this hotel.

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Rachelle

Worn but clean walkable restaurants

Business

4/10

Poor

03 Nov 2025

Jay

The hotel was run down, the room was just Ok. The front desk is behind bullet proof glass, never a good sign. There is a weird smell - like a combination of Pot and Indian food that permeates the halways.

Leisure Partner

4/10

Poor

02 Nov 2025

Scott

Old , smelled , tv was brok. Place was not worth $250. Maybe $59

Friends_and_family Family

4/10

Poor

02 Nov 2025

Michelle

The bathroom sink facet was plugged so that very little water came out. The lock chain for the door was broken. Room was clean and check in staff was polite. Price exceeded the value of the room.

2/10

Poor

26 Oct 2025

Michael

Old yellow dingy sheets, cockroaches and other bugs, Staff/attendent didn’t notify me it was a “no refund establishment” until I noticed him about the bugs.

Leisure Friends

10/10

Exceptional

16 Oct 2025

Gregory

Perfect place to stay for on-campus events at UofI.

2/10

Poor

15 Oct 2025

Taja

Roach infested bed bugs as well

Nasty hotel bugs everywhere would not return my money and had very poor customer service bed bugs as well

Partner

6/10

Pleasant

12 Oct 2025

Mark

It was ok for what I needed..a room during a busy football weekend. No amenities to speak of but reasonable price and felt safe . It's an older, slightly deteriorating property but it provided what I wanted.

Leisure Friends

10/10

Exceptional

11 Oct 2025

Michael

Adequate, decent, roomy, quiet.

8/10

Excellent

07 Oct 2025

Rachelle

Comfortable room excellent air conditioning decent continental breakfast. Close to restaurants

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Jermari

I was clean and quiet, thanks

Self

8/10

Excellent

29 Sep 2025

mary

Room was clean, needed some cosmetic work. Staff was nice. Breakfast not so good. too small

Self

8/10

Excellent

27 Sep 2025

dorn

Noisy people by me

Leisure Self

4/10

Poor

31 Aug 2025

Robert

Carpet was old, and needs to be cleaned or replaced; faucet leaks; shower head did not work; hallway was dirty; my past stays on the 1st floor were much better

Self

8/10

Excellent

27 Aug 2025

Piotr

Check In take forever,, breakfast is very limited.

Business Self

8/10

Excellent

25 Aug 2025

James

.

6/10

Pleasant

22 Aug 2025

Jianpeng

A little bit dirty

Business_and_leisure

2/10

Poor

19 Aug 2025

Verified traveler

The lower faucet in the tub suposed to have a

Never in my life don t see a hotel room with no shower
The lower faucet in the tub don t have the thing to divert water to the shower and found out after we unpacked
The to much willing of savings is seen allover

Friends_and_family Family

4/10

Poor

04 Aug 2025

Michaela

Not a safe area. Had another customer come in was asked to leave for cussing at the staff. The staff was fine but the angry man then sat outside for over an hour. Clearly an unsafe area with how many postings about calling the police.

Family_with_children

6/10

Pleasant

14 Jul 2025

Duane

Staff was friendly rooms were clean, but they have a big problem with their electronic keys. We were locked out of the room and had a hard time getting in.

Leisure Partner

2/10

Poor

22 Jun 2025

Marqueita

It was not what I expected. The hallways smelled horrible. The rooms need to be upgraded and cleaned thoroughly. I came across some roaches in the room. The hotel need to be bombed and redone.

Self

6/10

Pleasant

21 Jun 2025

Melissa

The place smelled bad. The breakfast only had coffee, cereal & juice. There was no microwave that was advertised. The tv was difficult to figure out how to work.

Leisure Family

6/10

Pleasant

14 Jun 2025

Janet

Room 105 is sleepable if you dont need the air conditioner its very very LOUD . The walls have holes and it has a small smell that after awhile goes away. Check in was good lady at the dest is very nice.

Partner

10/10

Exceptional

11 Jun 2025

Warren

Hard workers safe place

Comfortable and quick

Business

10/10

Exceptional

08 Jun 2025

karl

Good

10/10

Exceptional

01 Jun 2025

Karl

Comfortable

Friends_and_family Family

2/10

Poor

19 May 2025

Kyle

My room had infested with bugs and bed bugs. I talked to the receptionist and she told me verbatim “We’ve had these complaints before but there’s nothing we can do for you.” When I asked for a refund or a room change they told me they wouldn’t be able to do anything for me.

Leisure Self

2/10

Poor

19 May 2025

Lucy

There were cigarette burns all over the hotel, linen, bath tub, and curtains. There were stains of questionable material on the ceiling. The room had a leaky/ running faucet.

Business_and_leisure Family_with_children

4/10

Poor

15 Apr 2025

Karen

Room stunk, was in disrepair (hairdryer literally hanging off the wall. The furniture was moved around and/or missing.
I was overcharged for one night by over $10.00.

Business Self

2/10

Poor

12 Apr 2025

Kevin

Just don’t.

Huge glass window between you and the hotel personnel and could not hear what they were saying. Room smelled so terribly like smoke that you couldn’t hardly breathe. Cigarette burn holes on the blankets and burn marks on the bathtub. Holes in the walls everywhere. Broken electrical plates that are electrical shock and burn hazards. Never again and I would never recommend.

Friends_and_family Family

10/10

Exceptional

07 Apr 2025

John

Fantastic 2 nights! Thanks

Leisure Pet

2/10

Poor

06 Apr 2025

Setara

We called property and told them we would check in late and whennwe got to hotel no one was in lobby. We waited for over 1 hour and called and rang the bell and no one to let us in. We called expedia and waited another one hour and no luck. Because of this we waited over 4 hours in the middle of the night to get another hotel as all hotels were booked for mothers weekend. Absolutely ruined our weekend

Leisure Family

4/10

Poor

16 Mar 2025

ROGER

The property is located across from a more expensive hotel. Drury.
cockroach in the sink upon entering. no coffee cups. coffee packet missing. not sugar.
Ice machine broken. No iron in the building.
No milk for the dry cereal visible. Very poor selection. No place to sit.
manager entered room without knocking.
Soap is terrible. doesn't lather, doesn't clean.

Leisure Family

4/10

Poor

16 Mar 2025

Verified traveler

Stripped down. Try another,

First I saw a roach. One iron in the building which was broken. Ice machine didn't work. Other guest complaining about tv. Too many plugs in one outlet. Coffee service messing cups. Raggedy repairs throughout.

Friends_and_family Family

2/10

Poor

12 Mar 2025

aaron

Terrible customer service

I had reserved the room for the hotel and when i got there the manager cancelled my room because a glitch in hotels.com wasn’t showing they prepaid for the room i sat online for over an hour and a half just to get a credit for a room but the next room i had to pay twice as much the manager was rude and he stated rather than deal with he is not renting any room will never go back do not recommend

Business

6/10

Pleasant

01 Mar 2025

Rich

Cheap stay for a night

Last minute trip to Champaign. Just needed a cheap place for the night . Was ok but wouldn’t return again

Partner

2/10

Poor

25 Feb 2025

Rebecca

Clerk at registration desk was nowhere to be found — had to wait an hour to check in at this average motel. Won’t stay here or any Americas Best Value Inn again.

4/10

Poor

13 Feb 2025

Jennifer

Just couldve had more attentive staff and more pillows

Leisure Partner

2/10

Poor

14 Jan 2025

dayne

cigarette burns on the Lenin roaches. smell.

8/10

Excellent

02 Jan 2025

Clint

They were very friendly

Business

6/10

Pleasant

01 Dec 2024

Mark

It was okay until we found a cockroach in the show

The rooms were adequate. The breakfast was virtually non-existent. The worst issue was a cockroach in our shower.

Friends_and_family Family

2/10

Poor

24 Nov 2024

Charlotte

Many bed bugs and cockroaches

Leisure

6/10

Pleasant

24 Nov 2024

Patrick

I did not like the property. The shower was broken so it fell down every time I put it back up. I could hear a lot of noise through the door.

Leisure Family

10/10

Exceptional

22 Nov 2024

Jason

Awesome

Leisure Self

4/10

Poor

21 Nov 2024

aaron

I should have took pictures but first the agent couldnt find the reservation and then there was a beetle infestation in the room chances are i wont return back there

Self

2/10

Poor

13 Nov 2024

Vicente

Almost 2 hrs to check in because no body at front desk

Business_and_leisure

6/10

Pleasant

10 Nov 2024

Jerrell

Get what you pay for

You decimated get what you pay for. The water was hot and the bed was soft, but no amenities. As i checked into my no smoking room the hallway reeked of weed. About 8:00 pm i went to front desk to ask for an iron and ironing board. I could see the iron and board. No one at the desk and had to dial 0 for service. Whoever picked up said i had to call back in the morning. So much for preparing. Advertised free breakfast was canceled. Only stake bread for toast, rice Krispy treats and a nice mixing that tasted watered down. Toilets are small and made for an elementary school. But like i said, the water was hot, need was soft, room was warm and cleaned at. Maids were very friendly and attentive.

Self

4/10

Poor

06 Nov 2024

Christopher

From the moment you walk into the ABVI, you feel like you've entered a hotel that is barely hanging on. From the interactions with the grumpy staff behind the bulletproof window at the counter to the multiple signs indicating you're staying in an unsafe area, you never really feel at home in this second rate hotel. My bed had grit on the sheets that had either fallen from the popcorn ceiling or from inadequate preparation of the room. While technically a non-smoking hotel, the second floor wreaked of weed and tobacco smells. The 'breakfast' was never more than a banana and coffee from a pot that had been brewing for hours. If desperate for a room on a football weekend, this will suffice. However, I'd avoid if at all possible.

Leisure Friends

10/10

Exceptional

28 Oct 2024

Chang

The price is super good but the place is clean and well managed.

Leisure Self

6/10

Pleasant

20 Oct 2024

Jamie

Only stayed here becauae of crazy football weekend prices. Not terriible, but would never stay there again otherwise

Partner

2/10

Poor

20 Oct 2024

Nathan

There was a roach and other bugs in our room. We were in our room for maybe 2 minutes. Disgusting place to stay and no refund.

Leisure Self

2/10

Poor

19 Oct 2024

Steven

Good news- inexpensive.
Bad news- I overpaid.

Leisure Friends

10/10

Exceptional

16 Oct 2024

Warren

Shelter from the storm

Nice clean room to chill in after a lnog days work.

Business

4/10

Poor

16 Oct 2024

Brandie

The hallway smelled of weed. The breakfast consisted of a few packets of oatmeal and some cereal in dirty containers. There are people sleeping in their cars in the parking lot.

Business Self

6/10

Pleasant

07 Oct 2024

Debra

We reserved the HC room (Room 110 on Thursday evening) the room’s carpet cleaning odor was too strong (I think it was a powdered carpet deodorizer) and I am very sensitive to fragrances. It was hard to breathe. On Sunday, we reserved a room with 2 beds, it was so much better. I don’t know if our reservation for Sunday got lost and if I was double charged when my sister paid for one night?

Leisure Family

4/10

Poor

05 Oct 2024

Brianna

Never saw anything about a deposit and the desk lady just had an attitude.

Business

6/10

Pleasant

23 Sep 2024

Nathan

Ok

4/10

Poor

22 Sep 2024

Terriona

I will not be coming back

8/10

Excellent

16 Sep 2024

Virginia

Make it look presentable

Hotel Manager really needs to look at walls in room 107. Really needs to be washed down or painted. Don't know how long side bed wall has been that dirty looking.

Manager needs to review walls or have a service to properly clean down.

Friends_and_family Family

8/10

Excellent

15 Sep 2024

Shianne

It was okay and worth the money. Mostly quiet and good parking.

Business Self

8/10

Excellent

08 Sep 2024

William

Good value for a college football weekend, but dated and minimal.
You get what you pay for.

Leisure Family

4/10

Poor

04 Sep 2024

Robert

Just go somewhere else

No frills and looked clean until you went into the bathroom and saw all the roaches. Manager could not be contacted so if you have an emergency good luck.

Business Self

4/10

Poor

29 Aug 2024

Miguel

For what I paid it was ok ,, but should have more workers to attend people on time for on any request !! The front lady was in bad mood always !! However the old guy was very kindness and helpful 👍

8/10

Excellent

27 Aug 2024

Phyllis

The check in space needs some updating.

Leisure Partner

4/10

Poor

24 Aug 2024

Kassandra

Its was okay

Leisure Friends

2/10

Poor

17 Aug 2024

Alanna

Worst hotel I have ever stayed in!! Did not feel safe outside going to my vehicle. Office staff was very very rude, said breakfast was 6-9 and it actual didn’t open til 7.. the room smelled nasty and the shower didn’t work the front desk lady said pull something where the water comes out and the shower will work and it didn’t . $60 deposit and nothing in the room was worth $60.. Will never stay here again!!! It is not safe!!

Leisure Partner

10/10

Exceptional

13 Aug 2024

Jiaming

The internet is excellent!

Leisure Self

6/10

Pleasant

05 Aug 2024

Roger

One night stop over

Front lobby floor was very sticky, evidently something had been spilled and not cleaned up properly. Room was clean enough but outlet did not work and spiders were present. Good reason for a low price stay. I would go there again by myself but never take family of friends with me.

Self

8/10

Excellent

31 Jul 2024

Latoya

It was quiet and clean i enjoyed my stay

Business_and_leisure Self

8/10

Excellent

24 Jun 2024

Zachariah

Needs deep clean, dirty walls

Business

4/10

Poor

14 May 2024

Cindy

TV did not work in room and we found a dead cockroach in the refrigerator. We were moved to another room, but cigarette burns on both bed quilts and stains on the wall. Complementary breakfast was non existent...nobody there when we came for breakfast and we were told it started at 6:30am. We came for college graduation and were VERY disappointed.

2/10

Poor

12 May 2024

Maria

We purchase 2 rooms. One of which did not have any air conditioning and there were 2 cockroaches. I was told by the front desk that the owners was on vacation and they could not do anything about it.
We only stayed in the other room for one night and my daughter and her boyfriend stayed with my son at his apt on the couch.
Also the room I stayed in the shower did not work. The dresser was missing handles. It was dirty. It ruined my trip.

Leisure Family

4/10

Poor

10 May 2024

Heather

The bed and blankets were very uncomfortable. The bathroom reeked of cigarette smoke. The towels were stained. Half the outlets in the room didn’t work. Sketchy enough area that the front desk girl moved my room to the lower level from the upper due to men that made her uncomfortable upstairs.

Business Self

2/10

Poor

20 Apr 2024

Mary

Gouging

Durty outdated and overpriced stayed in higher end hotels for cheaper

Friends_and_family Family

6/10

Pleasant

19 Apr 2024

Steven

I slep alright but it’s wasn’t that clean

10/10

Exceptional

09 Apr 2024

Cindy

The hotel was fine. Friendly people. But didn’t care for the breakfast choices. Only bread was white bread, no bagels or English muffins. Only fruit was bananas. No tea. Didn’t see any yogurt.

Friends_and_family Friends

2/10

Poor

20 Feb 2024

Cassandra

The sheets had holes from cigarette burns. I was in the shower when I saw a cockroach. I know theirs maintenance to be done in the rooms. But I have never been to a hotel where they go in when you are not there. We we’re coming back to the hotel room when we noticed our door was open and the cleaning lady’s were in there cleaning it’s uncomfortable and I prefer for it to be done once we had checked out. The hotel looked dirty and not maintained well I will never be staying here again.

Friends_and_family Family

8/10

Excellent

31 Jan 2024

Warren

One night

It was a good room for what I needed for.

Business

10/10

Exceptional

30 Nov 2023

Jovon

The staff here is great especially Jennifer, pam ,and the owners.

Business_and_leisure Self

4/10

Poor

17 Nov 2023

Russell

Beware....this place gouges you to over $350 a night when it should be $83. Apparently special weekends at college make them take advantage of everyone that simply just need a place to sleep.

Leisure Self

4/10

Poor

13 Nov 2023

Michael

The property was in poor condition. The shower had drop ceiling and the tiles were bowed (wife thought they were going to fall. Cobb webs in the corner and peeling paint on the shower wall. The TV was small and took a while for picture to become clear. The owner/Manager is really nice but at checkout 11:00 there was nobody at the front desk nor during breakfast. If you're looking for more than a very modest breakfast compared to other brands you will be disappointed.

Leisure Partner

4/10

Poor

27 Oct 2023

Jill

Sketchie is the best way to put this Hotel. Our bathroom door did not close unless you pulled it up and into the hinge. I went to the desk twice and no one was there. Had to call on a phone and the man only said what to do, never face to face. Checked in with someone, but after that did not see staff.

Friends_and_family Family

2/10

Poor

22 Oct 2023

Kate

Stay away! -

Do not book unless absolutely necessary. Booked a room - was in the room for less than 15 minutes and a roach runs across the bathroom counter. Immediately go to the front desk and ask for a different room at first, clerk says they don’t have any. Ok cool, then I’m going to check out and request a refund for my 15 minute stay. Clerk says you must call for a refund. No worries, I’ll call in the am. Call and speak with representative from Hotels.com - service from them was excellent- they said let me call the hotel and request a refund. Denied - hotel says they won’t refund!
My suggestion - book only if absolutely necessary and do not bring anything into the room with you, as they might come home in your belongings!!

Business

2/10

Poor

22 Oct 2023

CINDY

Terrible room conditions

The hotel room had holes in the wall. The bathroom walls and tub were covered in mold. The bed sheets were covered in stains. We could not stay there and had to leave within 5 minutes of being there.

2/10

Poor

17 Oct 2023

Geoffrey

Stained and sagging ceiling tiles, cobwebs over sink and in shower. Stained carpeting and chair cushions in room. Off putting smell throughout hotel. Room door did not fully close on it's own, had to pull it shut when I left room. Peeling paint and mold around shower area.

Leisure Self

10/10

Exceptional

12 Oct 2023

Verified traveler

Smooth ride

The room was clean, very vanilla stay. The best kind.

Business