Name: Homewood Suites By Hilton Champaign-Urbana
Address: 1417 South Neil Street, Champaign, 61820, US

10/10

Exceptional

31 Jul 2026

Elaine

The breakfast buffet had lots to choose from and tasted good too. Plenty of seating for families. The room was spacious and included the bedroom separate from the kitchen and living area.

10/10

Exceptional

30 Jul 2026

Alison

Property was very nice and convenient for my trip. Nice pool and very clean, swimmers said water was chilly but a bit humid and hot for those of us watching. Breakfast was just ok. No cups for coffee, no forks or napkins while we were dining. Room was perfect!!

6/10

Pleasant

30 Jul 2026

Erin

This property is in a great location, and definitely has great space. That being said, it needs a refresh, IMO. And there was clearly a lack of attention to cleaning in the rooms. Public areas seemed in better shape and there is a very nice breakfast room with good light and wired tables for work space if needed. I had high hopes based on reviews and knowledge of the Homewood Suites brand, but will probably look elsewhere for future stays if pricing is similar.

10/10

Exceptional

26 Jul 2026

Terrance

Other than the breakfast being bland it’s as advertised

6/10

Pleasant

25 Jul 2026

Jeffrey

Room was spacious and clean; beds were comfortable; kitchen well appointed. Breakfast was good -- some issues with utensils, but food was plentiful. Room did not include bedding for the sofa bed, but front desk responded quickly when asked. There do appear to be some staffing issues -- front desk not always staffed, and kitchen/housekeeping seemed overworked. Our biggest complaint is less about the property than it is about Expedia: We were forced (by car trouble and weather) to cancel our first night. We called Expedia to inform them; the person with whom we spoke said she would talk to the property to see what could be done. She returned to say that we wouldn't get the night refunded (a hope, but we knew an unrealistic one) but that the other two nights were still booked. We asked again for confirmation of that; she said yes, they were still booked. When we arrived at the property, the person at the desk looked very confused and said that our stay had been canceled in its entirety. We got the situation remedied in 10 minutes, so no harm -- but foul. Whether the Expedia representative didn't do their job or whether the problem was at Homewood isn't really important -- the fact remains that we were misinformed by Expedia, who is not merely the messenger but the party responsible for the booking. I am considering switching to another booking service, and while I realize this is a fantasy, I believe Expedia owes us a refund for the night we lost there. Disappointing.

10/10

Exceptional

23 Jul 2026

Whitney

Great service! Great pool!

8/10

Excellent

19 Jul 2026

Michele

The hotel is located in a good part of the city. It’s very clean and having a small kitchen was excellent. We did not eat breakfast. The air-conditioning worked just fine.

Friends

10/10

Exceptional

17 Jul 2026

Bob

Simply fantastic. Very, very clean and the A/C was ice cold. Highly recommended.

Self

10/10

Exceptional

16 Jul 2026

Veronica

everything was great

Family

6/10

Pleasant

12 Jul 2026

Samantha

The room was clean, however no tissues in the tissue box and when we had used 1 roll of TP midway through our trip, it wasn't replaced by housekeeping, I had to ask at the desk for that. Trash cans are exceptionally small for a room with a kitchenette. TV's need a significant upgrade. It's 2026, not having the ability to stream is crazy especially when you only offer 40 channels at an extended stay type of hotel. Breakfast was okay, but offering pork carnitas with no tortilla or anything was an odd option. Overall no major issues, just small off-putting things. Pool is small, but was a nice temp and comfortable to swim in.

Family

10/10

Exceptional

08 Jul 2026

Frances

Staff excellent , large room for family.

Family_with_children

10/10

Exceptional

05 Jul 2026

Yaw

Good place to stay

Self

10/10

Exceptional

03 Jul 2026

Angie

It was great

10/10

Exceptional

29 Jun 2026

Kelly

One night stay...

The property was clean and staff was nice. My daughter used the workout room and felt it was great. Close to lots of food and great pizza just blocks away! Breakfast was good. Overall a nice stay.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Gregory

Weight room was mediocre at best. Complimentary breakfast was barely edible. I was grateful they had a donut & coffee shop right outside their hotel. Everything else was nice. Staff was respectful.

Family_with_children

6/10

Pleasant

26 Jun 2026

Susie

Unfortunately the breakfast was not up to par with what I’m used to when I stay there. The juice machine was not working. The coffee was weak. Very disappointed

Self

8/10

Excellent

23 Jun 2026

Marita

The room was nice, comfortable and clean.

Partner

6/10

Pleasant

22 Jun 2026

Sandra

The room had an odor. The top sheet on the bed was too small for the mattress and kept coming off. The top of the refrigerator was dirty. Some of the dishes in the kitchen cabinets were dirty. The coffee maker was missing the drawer that holds the coffee pods. There were mold stains on the caulk in the shower. There was a sock from a previous occupant on the floor next to one of the end tables next to the bed. Felt that the chairs in the breakfast area looked shabby (fabric shredded underneath and hanging down). Overall, I did not feel good about this hotel and I would not stay here again.

Partner

10/10

Exceptional

22 Jun 2026

Dawn

We were 2 hours early but able to check in with no problem. The room was clean and very spacious. Bed and pillows were very comfortable. My highlight was the ceiling fan in the bedroom, I am a hot sleeper and this was definitely a surprise added bonus for me!! Complimentary breakfast buffet was phenomenal!!! Well stocked, hot and great food!!! I would 100% recommend this hotel to anyone looking for a short or long term stay!!! Thank you for the great night and outstanding service!!!

Partner

6/10

Pleasant

14 Jun 2026

Michael

The breakfast was OK and that’s about the best part of the stay. The toilet ran all night, the microwave didn’t heat any food up and the AC was lackluster.

10/10

Exceptional

14 Jun 2026

Susie

It was a very enjoyable business trip. Loved My hotel room and all the amenities. Very close to many businesses, but still private.

Self

6/10

Pleasant

03 Jun 2026

Faezeh

the hotel is nice and clean but the room service is not good at all. I am staying in this hotel for 5-6 nights, multiple times I have requested room service to clean the room and take out the trash, but they have not showed up. only once they have come (in last 5 days) and they have cleaned only bathrooms. they have not changed the sheets. service is very bad. so do not recommend this place. I end up staying here since I settled my stuffed but do not recommend.

Family

10/10

Exceptional

03 Jun 2026

Jason

Great hotel. Highly recommend and very affordable

Family_with_children

6/10

Pleasant

31 May 2026

Amberly

Myself and two friends shared a room for two nights due to an upcoming wedding. The morning of the second day I requested some more towels and an extra blanket the front desk worker wrote down my request and room number and said we would get them shortly. Four hours later we still did not have the items. I called again and was told we would have them shortly. We did not get them before leaving for the wedding which was three hours after the second request. Upon arriving back from the wedding 8 hours later we still did not have the towels and blanket. I called again and they said we would get them in just a little bit. We did not. We checked out the next day and the requested items had never been given. I was extremely disappointed and frustrated and due to this service would not recommend this hotel to others.

Friends

6/10

Pleasant

18 May 2026

kristen

The mattress was filthy

8/10

Excellent

08 May 2026

Leslie

Our room was in need of an update. The tub had black stains in it, paint was patched. When we came into the room, the dishwasher was running and the bathroom floor was wet, as if the room had just been cleaned, even thoigh we were there an hour after check-in.

10/10

Exceptional

07 May 2026

Lynette

Our room was very clean and comfortable. We really appreciated the ceiling fan. The only thing we didn’t like was the shower head as it wasn’t adjustable.
The breakfast was good, but lacked a waffle maker, which seems pretty basic.
Also the fitness center was really nice, with the exception of the peloton bike. The knob to adjust the height was broken and we were told they didn’t have “the tool” to adjust it. The second day an employee, Cam, asked us if everything was okay. I mentioned this issue. He left and came back about 5 minutes later with a vise grip and got the job done. Kudos to Cam!

Family

6/10

Pleasant

04 May 2026

JoAnn

The breakfast was very mediocre and you can tell the place needs to be updated.

Family_with_children

10/10

Exceptional

03 May 2026

Cindy

Staff were super friendly and accommodating. Rooms were clean and spacious.

10/10

Exceptional

02 May 2026

Sumana

Good value for money

Family

2/10

Poor

28 Apr 2026

Xiaoliang

dirty room.

10/10

Exceptional

26 Apr 2026

Paul

We love this property. Stay here for mom and dad’s weekends. Walking distance to stadiums. Good breakfast spread. Always friendly and helpful staff. Some rooms need updating for digital devices.

Partner

10/10

Exceptional

06 Apr 2026

Maria

Room was wonderful. Staff amazing

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Wendolyn

The rooms were very clean! The breakfast area was very messy. The staff should properly staff and monitor the tables and the food area when there is a large event in town.

10/10

Exceptional

10 Mar 2026

Vanessa

Yes

Self

10/10

Exceptional

08 Mar 2026

Paul

Room was super clean and very spacious.

10/10

Exceptional

02 Mar 2026

Sasha

Everything was good

10/10

Exceptional

26 Feb 2026

Carol

Loved the front desk staff! So friendly!

10/10

Exceptional

24 Feb 2026

Laura

Great place to stay for a football game. Newer hotel and very clean with friendly staff. Highly recommend.

2/10

Poor

19 Feb 2026

Katherine

We travel a lot and this was by far the worst place we've ever stayed. We found dried dog poop in the corner of our room. Despite contacting management, they never responded despite several attempts. They offered a bill adjustment at the end of our stay, but never followed through despite our calls.
We support pet friendly hotels, but they do not separate rooms specifically for pets like other places we've stayed. I would never recommend staying at Homewood Suites based on this experience.

8/10

Excellent

16 Feb 2026

Tyler

Very clean all we needed

Friends_and_family Friends

8/10

Excellent

12 Feb 2026

Jennifer

Staff was so incredibly friendly and helpful!

Business Self

10/10

Exceptional

12 Feb 2026

Laura

Clean

10/10

Exceptional

11 Feb 2026

Andreas

Room was good. Staff was great

Business Family

10/10

Exceptional

10 Feb 2026

Carol

What stood out was the friendly, helpful staff and the staff diversity, which I believe is very important, especially because diversity of personnel reflects real life. Another fact is that I I feel at home at this hotel.

Self

10/10

Exceptional

07 Feb 2026

Tracy

Tiffany at the front desk was amazing!

Friends_and_family Friends

10/10

Exceptional

17 Jan 2026

Erwin

Great stay

Business Family

10/10

Exceptional

11 Jan 2026

Wanda

Yes the staff was wonderful, we had a meet and greet in breakfast area to celebrate my son, the staff went above and beyond to make sure we had everything we needed to service our family and friends that came in from outstate to help us remember my son, Thank you to the evening staff at the Homewood Suites. Please thank them for us. Thank you Molly, wonderful staff. Ms. Adams

Business Family

10/10

Exceptional

11 Jan 2026

Michael

Everything was great!

10/10

Exceptional

02 Jan 2026

Dawayn

Excellent property felt like home. Rules were spacious and convenient. Ours had a full fridge dishwasher microwave dishes.Staff was amazing. Highly recommend.

Leisure Family_with_children

8/10

Excellent

01 Jan 2026

Cherice

The staff were pleasant

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

LipKhoon

There were water leak dripping down from the light fixture in the bathroom. The problem was caused my overflow bathtub above the floor, and the management did call firefighter to check it out later.
Also, the room we were at was noisy at night due to railroad very close to it. Can hear multiple trains passed by overnight.

Leisure Family

4/10

Poor

17 Dec 2025

Benedict

Staff was kind. But the gym is sorely lacking (4 cardio machines, 3 of them broken).

10/10

Exceptional

11 Dec 2025

Zoya

Clean nice big room

4/10

Poor

05 Dec 2025

Claire

We had a suite that was very large which was nice but it had a terrible odor as if the carpet had maybe been cleaned but couldn't get some possible pet urine out. The rooms were quite worn out with bathroom needing recaulking and there was no spare toilet paper and very little on the roll. The fitted sheet did not cover the mattress sides and not good quality but the bed was comfortable. It was also in a very inconvenient location from the interstate which we did not realize. The silver lining was a very nice staff and a very good hot breakfast.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Karen

Great price for a nice property

8/10

Excellent

03 Dec 2025

Irene

it is an okay, average hotel.

10/10

Exceptional

29 Nov 2025

Hannah

Very clean room!

Leisure Partner

8/10

Excellent

23 Nov 2025

Christia

Yes

10/10

Exceptional

13 Nov 2025

Dale

Amazing!

10/10

Exceptional

11 Nov 2025

Paula

Location is great! All personal was very kind and professional

Leisure

6/10

Pleasant

09 Nov 2025

Atul

The location is close to campus that worked for us. But the condition of the room was poor. The faucet was lose, toilet seat rim was lose, there was old food left in the refrigerator, the bed cover was a misfit and come out from all 4 sides.

The breakfast was adequate for us.

Leisure Family

8/10

Excellent

08 Nov 2025

Treasure

The stay was great, but there was only one problem: the shower floor was dingy and there appeared to be mold/mildew in the corners.

10/10

Exceptional

30 Oct 2025

Alla

Great stay

8/10

Excellent

28 Oct 2025

AMIT

Yes

Leisure Family

10/10

Exceptional

27 Oct 2025

Pat

The rooms were very clean, and the beds were quite comfortable. The staff was friendly, and the many breakfast items were kept stocked. We would stay here again!

Leisure Family

6/10

Pleasant

20 Oct 2025

Sandi

The listing shows a hot tub, but they don’t have one, so that was very disappointing. 😒

10/10

Exceptional

20 Oct 2025

Jamie

The front desk staff was super helpful. We had just stayed in a downtown Chicago hotel for 2 nights. It was 5x the price and only 1/4 as nice as your hotel! Thank you! We will always choose you when we can!

Leisure Family

10/10

Exceptional

01 Oct 2025

Cyndy

Great breakfast, beautiful room, comfy bed.

Leisure Family

6/10

Pleasant

30 Sep 2025

Tay

The manager and the staff are amazing and very friendly. The elevator was broke and they are working on getting it fixed but it was an inconvenience but again the staff was very helpful and always smiled. The air conditioning was good and the breakfast was a 8 out of 10.

6/10

Pleasant

16 Sep 2025

Jodi

While the staff were nice at the front desk, they were apologetic that the elevator closest to the front of the building wasn't working. The one that was working was the further from the room, seriously inconvenient. It sounded like it has been out for awhile according to staff.

The room itself was missing tissue, paper towels , dish towels & wash rags, plus had load of dirty dishes in the dishwasher.

The next morning, we had no hot water in the shower. We left ot running on hot for over 15 min and it barely reached warm but since we were leaving early, we couldnt do anything like change rooms etc. We did tell the front desk.

I've stayed at many Homewood suites so i know this isn't the normal but I am not a satisfied customer at this point based on this stay.

Business Partner

6/10

Pleasant

14 Sep 2025

Andrea

The property is within walking distance of the university campus. The area feels very safe and quiet. The building it’s clean overall all but the suite that we got needs updating. The kitchen appliances are old and some are broken, the cabinets feel sticky. The shower had mold. The tissues box and tissues were wet. The carpet wasn’t vacuumed well. The staff was very polite and helpful.

Leisure Family

10/10

Exceptional

01 Sep 2025

leticia

Excellent front desk service. We got suite w 2 beds and it was big, clean, comfortable a great stay overall!!

10/10

Exceptional

24 Aug 2025

Nilanjana

Very nice and clean. Great staff

Leisure

10/10

Exceptional

10 Aug 2025

Kimberly

Great Stay!

Homewood Suites is in the perfect location near the university. It was clean, had plenty of space, and they had a simple, but nice breakfast. We had to ask for extra sheets and a blanket for the pull out sofa. It was delivered promptly and the person who delivered it was professional. Highly recommend!

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Luke

The hotel is right near the center of town for all of the bits and pieces that locals would like. Mostly food, but also some of the attraction areas, and the bar/grills downtown at night.

Leisure Partner

8/10

Excellent

06 Aug 2025

MEREDITH

Rooms were clean. Staff was helpful and professional. Some things need to be addressed:
Couch in sitting room needs to be replaced. It sagged so much it was hard to get out of.
Toilet needed to be tightened.
Bathtub did not drain completely after use.
Curtain in bedroom did not close completely. Shaft of light came in in the morning that was annoying when trying to sleep.
TV's in bedroom and sitting room did not have the same stations. This was annoying when wanting to finish watching a show on the other TV.

10/10

Exceptional

03 Aug 2025

Pamela

Great place

It was a great place to stay will definitely be back!! Everything was wonderful

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Jessica

Perfection

Great checkin experience - Damon was very friendly and quick. Free self parking was a bonus. Our suite was very spacious and had a separate bedroom for my husband and I. There was a full, nice kitchen. I called the front desk upon arrival to request sheets for the pullout couch and Damon immediately came to our room with a prepacked bag of bedding. Everything was perfect.

Friends_and_family Family

10/10

Exceptional

19 Jul 2025

William

We stayed here for Junior Golf camp. The staff was amazing. Everyone was friendly and that made our visit worthwhile. The pool was nice and the breakfast always had fresh coffee. Thanks for having us and we will be back.

Leisure Family_with_children

8/10

Excellent

14 Jul 2025

Sureshini

Well located hotel with spacious rooms.

Helpful staff and a spacious room. Well located for the university. Arrived late at night and there was no shuttle bus and took sometime for an uber, so be aware of this.
The gym was small but great with a nice little pool. Rooms on upper floors brighter.

10/10

Exceptional

12 Jul 2025

Chris

Great hotel, neat and clean. Well maintained.

Leisure Family

8/10

Excellent

12 Jul 2025

Julie

Overall nice clean hotel. Not getting 5 stars due to

10/10

Exceptional

06 Jul 2025

Wiwik

Clean and quiet, close to the university and many dining options.

8/10

Excellent

03 Jul 2025

Michael

Nice room and friendly staff

10/10

Exceptional

30 Jun 2025

Yanet

I’m a costumer and I love to come every time

8/10

Excellent

26 Jun 2025

Rebecca

Overall it seems like a good place to stay but there was no soap for the sink when we arrived and there was some debris on the bathroom floor. The worst part, though, was the tub had some sort of big “patch” on the bottom which made the tub look like it’s not very clean.

10/10

Exceptional

26 Jun 2025

Verified traveler

Clean rooms and well maintained facility

Business

6/10

Pleasant

23 Jun 2025

Jaci

Our room never got cleaned or straightened, there was no coffee the 1st morning, the breakfast was marginal, the boiled eggs made my husband sick

Business_and_leisure Partner

10/10

Exceptional

21 Jun 2025

Steven

Really comfortable suites with a nicely stocked kitchen

Self

8/10

Excellent

18 Jun 2025

Darrylinn

Okay 👌

10/10

Exceptional

17 Jun 2025

Ruth

It was so clean and quiet. Best place to stay, wish we had stayed longer than one night.

Business Family

10/10

Exceptional

15 Jun 2025

Dallas

very spacious room and appears to be recently remodeled. Pleasant staff and very helpful. Easy parking and convenient to the State Farm Center.

Leisure Family

8/10

Excellent

15 Jun 2025

Riley

It was a decent clean place within walking distance to the State Farm Center

Leisure Partner

10/10

Exceptional

15 Jun 2025

Kevin

Excellent hotel, clean, great amenities and helpful staff. Location!!! Nice outdoor area.

Leisure Family

10/10

Exceptional

11 Jun 2025

William

Great comfortable hotel! Breakfast was just ok.

Partner

8/10

Excellent

08 Jun 2025

Kane

Have stayed at this property many times. This time the kitchen area only had a few spoons, no forks and one knife. They used to have a full complement of utensils. There was only one pot and it was casserole size large. The toilet did leak when flushed clean water between tank and bowl connection.

Leisure Family_with_children

8/10

Excellent

01 Jun 2025

Sara

Very nice property! I enjoyed the property and amenities! I was impressed with the breakfast selection and cleanliness of the room and dining area! The pool was ok but small bit of black mold in shower (in pool area) and no hot tub. Nice gym though and they offer free ear buds in case you forgot yours and that was thoughtful! I was a little irritated when I reserved double queen beds for 5 of us (3 kids) and was given a king and a sofa bed. The hotel was not sold out but when I asked I was told that due to booking through vendor I was given anything open? So not sure why or what that is all about but we just went with it. Unfortunately, we were only offered 1 sheet, 1 blanket, & 1 additional pillow? So, our kids luckily had their kiddie blankets from the car! Other than that it was an easy and friendly stay! I would recommend and I would stay again! Nice area and walking distance to a wonderful Children’s park- Hessel Park- has a splash pad and big playground! Ice cream shop within walking distance 💖

Leisure Family

8/10

Excellent

27 May 2025

Jack

It was chill

4/10

Poor

20 May 2025

Kailash

Bad attitude

Breakfast was finished at 830 am and the lady came at 9 and said breakfast is over…very rude attitude of the staff