Name: Residency Towers
Address: Sir Thyagaraya Road, 115, Chennai-madras, 600017, IN

10/10

Exceptional

12 Apr 2026

Nadia

Very professional staff with great room and amenities. Breakfast buffet was comprehensive and delicious.

Self

10/10

Exceptional

17 Mar 2026

Aneesh

The rooms were very nice, the amenities and the hotel was excellent. The breakfast was excellent. The staff are very nice.

10/10

Exceptional

12 Mar 2026

Siva

This place is good but the front desk staff didn’t know what they were doing.

2/10

Poor

18 Feb 2026

Suji

Terrible service, terrible attitude. Although the in room facilities were high tech the whole trip was ruined by the attitude of the staff. Within two hours of arrival we were called to ask what time we would be checking out! There are much cheaper 4 star hotels with much better service in Chennai!

10/10

Exceptional

03 Jan 2026

Carroll

Everything about this hotel was great: room, comfort, staff, food. We stayed for 4 days. Will certainly come back and stay anytime, best hotel in T Nagar

Leisure Family

10/10

Exceptional

14 Dec 2025

Hemalatha

Room boys who clean room

10/10

Exceptional

28 Sep 2025

Ramana

good

10/10

Exceptional

03 Jul 2025

senthilkumar

Nice hotel with friendly staff

Leisure Family

2/10

Poor

24 Jun 2025

D

Check-in and reception service were poor.

Friends_and_family Family

4/10

Poor

08 Jun 2025

Laxma Reddy Gavinolla

Property under renovation. Lot of sound and dust. Pool is closed

6/10

Pleasant

03 Jun 2025

Sri

I booked this hotel for its convenient location and modern amenities.

The hotel is technology-driven, with an in-room iPad that controls everything from the TV and air conditioning to window shades. A nice touch for those who appreciate smart features. I arrived late at night due to a delayed flight, but the check-in was smooth, and my room was ready shortly after arrival. Luggage was delivered promptly, and the room was clean and comfortable, with a decent-sized bathroom.

Dining Experience
I had dinner at the hotel restaurant the night I arrived. I ordered a chicken dish, which was average—not bad, but could definitely have been better in terms of flavor.

Breakfast the next morning started off a bit underwhelming. I arrived at 7:00 AM sharp, just as the restaurant opened, and ordered a cappuccino, which was forgotten. I had to ask again before it was finally served. While the food was fine, the service was noticeably slow, and several breakfast items weren’t ready right at opening. For future guests, it’s probably best to go for breakfast around 7:30 AM or later.

10/10

Exceptional

18 Apr 2025

Nirupama

Friendly staff , excellent and customer service oriented . Food options were good . Excellent filter coffee . One of the best we have had . the dosa and appam not up to the mark for a Chennai hotel. The front desk is quite helpful , staff all around very help throughout our stay

Leisure Family

10/10

Exceptional

14 Apr 2025

Nirupama

Easy access to shopping centres.customer service oriented . A bit noisy though since there is construction going on near by

Leisure Family

10/10

Exceptional

28 Mar 2025

Johanna

Great hotel and fantastic staff. The breakfast was exceptional. I really enjoyed my stay here and would highly recommend.

Self

8/10

Excellent

25 Mar 2025

Justin

Excellent except mosquito spray.

Everything was excellent except one night when we returned we experienced an unbearable smell of some mosquito spray in the lobby. We had an asthma patient who almost stopped breathing until we rushed her inside the room.

Friends_and_family Family

10/10

Exceptional

25 Mar 2025

Dharma

It was very convenient and location was perfect for us

Leisure Family

10/10

Exceptional

24 Mar 2025

Krishnaveni

Breakfast was excellent - a good spread. Rooms were clean and tidy. The hotel managers provided excellent service.

Leisure Family

8/10

Excellent

27 Feb 2025

T N Mohanram

Went on work. Used the hotel to sleep and have a quick breakfast before leaving for work. The room was comfortable and the breakfast was good.

Business

8/10

Excellent

24 Feb 2025

Srinivasan

Overall it was a good experience.

One downside was the mosquitoes—quite a few in the lobby and a few in the room.

Leisure Family_with_children

10/10

Exceptional

20 Feb 2025

Mahendrakumar

To do shopping in T-Nager this is the ideal. Hotel

Leisure Family

6/10

Pleasant

04 Feb 2025

Melissa

Hotel amenities indicate pool is available. Once booked, received a message pool was closed since 2023 and it was too late to cancel. It’s 2025! Why does booking indicate pool is available when it isn’t? False advertisement!!’

Leisure Self

6/10

Pleasant

02 Feb 2025

RAMDAS

The air conditioning was not upto the mark.

Leisure Family

8/10

Excellent

31 Jan 2025

RAGUNATHAN

Clean tidy and service is good

4/10

Poor

28 Jan 2025

Murali

check in experience was hirrible . I was tired from long flight and they hold me for longer time plus confusion with payment and check in policies.Staff are not adequately trained.
At front desk there was loud yelling and laughing while i was there , not at all professional. Breakfast was ok , not too much choice for international travelers. For ex no bacon or sausage .
House keeping people left a banana peel on the table, got to call them to clean it up.Thiugh They had Bidet toilet, I am not a big fan of it. Not worth for money spent.

Leisure Self

10/10

Exceptional

06 Dec 2024

Ravichandran

Property was like a private home , well packaged . The Loft made it exclusive

Leisure Self

10/10

Exceptional

04 Dec 2024

Kannan

Amazing stay as usual at the Residency Towers. Excellent staff and a wonderful variety of breakfast. Location is excellent, not far from T-Nagar which is the hub of the shopping centre. Would definitely stay again.

Leisure Family

10/10

Exceptional

20 Nov 2024

Gopinath

Very very good customer service. Every staff was so caring and courteous. They went above and beyond for the benefit of the customer at times. Highly recommend this place for stay! In room dining and complementary breakfast was very good!

Business Self

10/10

Exceptional

14 Nov 2024

Akhila

Fantastic stay.

10/10

Exceptional

14 Oct 2024

Tharma

Excellent hotel

Business

10/10

Exceptional

08 Oct 2024

Shanthi

Well maintained
Staff friendly
They had a party and it was very noisy one night

Leisure Partner

8/10

Excellent

05 Aug 2024

Anagha

Good

10/10

Exceptional

03 Jul 2024

Verified traveler

Value for money

Clean and hygienic, helpful staff, excellent breakfast, great ambience, excellent smart-room features
Would love to stay again, and also would recommend to my contacts

Partner

10/10

Exceptional

02 Jul 2024

Sangeetha

Would stay again

Leisure Family

10/10

Exceptional

11 Jun 2024

Ramkrishnan

The staff is very good and the area is also pretty good with a lot of restaurants in walking distance

Leisure Family

6/10

Pleasant

26 May 2024

Verified traveler

Wouldn't recommend to NRI'S or Foreigners

Average 3 star hotel, room automation is a good idea. No fresh air, conjusted with ac circulation. My partner tried the breakfast and mentioned it was decent on the first day morning so i decided to try the next day, None of the stewardess understand lical language and i couldn't understand their English, Restaurant tables were empty myself and my partner was asked to wait stating its all reserved and we could go to level 1 to eat and two guys who came behind us had no reservation and she accomodated them, no water glasses were provided on the table. Never went to their breakfast buffet again ! They didn't inform weekends would be louder and we didn't complain though. I wouldn't visit this property again

Business

8/10

Excellent

25 Mar 2024

Shankar

easy access. didnt like the construction noise

Leisure Self

10/10

Exceptional

22 Feb 2024

Paul

Residency Towers vacation 2024

Enjoyed the stay with family. Rooftop SKY cafe was the best experience.

Friends_and_family Family

6/10

Pleasant

11 Nov 2023

Sanjay

nicely located and priced as well. however professionalism is missing.

Business Self

10/10

Exceptional

18 Jul 2023

GEETHANJALI

It was very nice

Leisure Family

4/10

Poor

16 Jun 2023

Sathivell

I waited for more than an hour during check-in, and breakfast was not ready till 7.30 am even though it was supposed to start at 7 am.

8/10

Excellent

05 Mar 2023

Sanjay

excellent location and very nice hotel and value for money. a good 5star property.

Business Self

2/10

Poor

22 Dec 2022

Nagarathnam

Washroom sink water was dirty! Staff, though courteous, expect tips for anything and everything

Leisure Family

8/10

Excellent

13 Dec 2022

Nagarathnam

Great location. Good food. Not accommodative when it came either to spare an umbrella in case of an emergency nor to store some of our baggages in spite of repeated requests and the fact that we were coming back after 6 days to stay agin in the propert for 3 more nights. Couldn’t believe the fact that such a great 5 star hotel did not have enough umbrellas to spare nor a small space of foot print measuring 4 sq ft. Didn’t feel happy. Made us look like beggars.

Leisure Family

6/10

Pleasant

11 Dec 2022

Sanjay

customer service at the reception is below par and sub standard

Business Self

10/10

Exceptional

17 Sep 2022

Kannan

Once again amazing service at the Residency Towers. One of my regular hotels when visiting Chennai. Close to city centre with a short auto ride. Amazing hospitality and the food.. well where do I start. Amazing breakfast variety which can be customed to your needs. Staff were amazing. Definitely stay again.

Leisure Family

4/10

Poor

23 Jul 2022

Harish

Staff and service is not as accommodating and helpful now as per your staff before the pandemic. The quality of food is pretty bad. Same repetition of buffet breakfast as well as dinner

Leisure Family

10/10

Exceptional

17 Jun 2022

Karen

The rooms are modern and recently renovated

Leisure Partner

10/10

Exceptional

04 May 2022

Nandakumar

This hotel, the room and the service was simply amazing!!
Unbelievable!! Very professional!
The morning BF buffet was amazing!!

Leisure Self

10/10

Exceptional

09 Apr 2022

Raman

Had a free upgrade from a Family Room to a a suite!
This was because all my the Family Rooms were taken.

Leisure Partner

10/10

Exceptional

14 Mar 2022

Raman

Nice plac we to stay and the service was great.

Leisure Family

4/10

Poor

29 Jan 2022

Krishnappan

Old beaten down hotel requiring modern upgrades. Food quality was average.

Leisure Family

10/10

Exceptional

05 Sep 2021

SANJAY

Rooms are renovated and very modern, classy and comfortable

Business

10/10

Exceptional

25 Feb 2021

Kaiser

Great service

Great service, I noticed a minor problem and thee team fixed it within mins and also delighted me with-special addons

Friends_and_family Family

6/10

Pleasant

28 Apr 2020

Siva

The hotel room is very old and the construction noise

Friends_and_family Family

8/10

Excellent

13 Mar 2020

Sarah

Excellent hotel

Great stay for a great price in a great location. Was upgraded to the newly refurbished floor. The room size was very generous with excellent room amenities. Room was very clean & beautifully decorated. Absolutely loved the stay. Will recommend stay.

Friends_and_family Family

4/10

Poor

27 Feb 2020

Verified traveler

Property had noisy maintenance activity going on till 6 pm every day. Their Housekeeping and In room Dining staff were excellent. I would however like to highlight a major problem the Hotel put us through on February 23, 2020.
The Restaurant offers a big spread in the buffet breakfast. However, my wife is a diabetic on insulin and can eat only a little at a time. She picked up a little of semolina upma and a cup of tea. She called a waiter, informed him of her medical condition, expressed inability to eat beyond a few spoonfuls and asked him for an omelette and 2 pieces of toasted bread to be packed, so that she could save it for later. A few minutes later, the waiter brought the omelette in a plate and told her that he is under instructions of the Food and Beverage (F&B) Manager (Mr. Ashwat) to not let the food be taken out and that she must eat the same within the Restaurant premises. It was humiliating for a diabetes patient to be subjected to this practice.The Supervisor in the F&B quietly watched and did not try to salvage the situation. TOTAL INSENSITIVITY on their part. I summoned the Duty Manager of the Hotel, who accepted that there was fault on part of the Hotel. I left instructions with Mr. Ashwat, when he called me, asking for the General Manager of Residency Towers to speak to me to ensure that no other guest with a medical condition suffers in future. No calls yet. Shows that Residency Towers has no REGRET NOR ANY DESIRE TO RECTIFY ITS REGRESSIVE POLICY.

Leisure Family

10/10

Exceptional

10 Feb 2020

Verified traveler

It was clean but had to wait some time for our rooms. Understand that some floors were under renovation. Besides that everything was good. Breakfast buffet was good.thanks to Mr Ghandi’s wonderful coffee. We liked this hotel except for one thing. Staff are very helpful but not cheerful. When we stayed at GRT Grand Chennai, the staff were mostly cheerful and greeted everyone. Tot that was nice. Nevertheless pls be assured that we did enjoy our stay at your hotel and the staff are helpful.

Leisure Family_with_children

6/10

Pleasant

29 Jan 2020

Verified traveler

Most of the Traveller use the room for comfortable and safety. They do not provide flat sheet in-between duevey and the bed cover. Bath tub is w
.

10/10

Exceptional

19 Jan 2020

Verified traveler

Good hotel

Business Friends

10/10

Exceptional

16 Jan 2020

Peri

Excellent location. Staff are knowledgeable and courteous. Breakfast has a variety and mix of south indian and continental for everyone's taste

Friends_and_family Partner

6/10

Pleasant

02 Jan 2020

Verified traveler

Good location, Value for the Money

The hotel is located in a nice area convenient to shops. Currently renovation work going on which puts burden on residents as there's lot of construction noise in portions of the building. I had to relocate my room due to this noise. While the rooms are big, the bathroom could use better lighting. It is kind of dark and the lights there are dim. Service overall was good. at times a bit slow. I think after renovation is completed, the hotel will be in better shape hopefully.

Self

6/10

Pleasant

07 Dec 2019

Raman

Work is going on in the Hotel during day time
Convenient location and generally good
Well staffed in all departments but handling at reception can be better with at least two staff at all time .

Business

8/10

Excellent

05 Dec 2019

Verified traveler

Location is convenient. Reception staff needs to be trained for customer service.

Friends_and_family Family

8/10

Excellent

21 Nov 2019

Verified traveler

Nice stay and good location. Staff is responsive and courteous.

Friends_and_family Family

10/10

Exceptional

18 Nov 2019

Verified traveler

The property is in close proximity to the best known shopping area and easily reachable from the Airport
Staff were very friendly and warm
The buffet breakfast could vary the items a little more daily

Friends_and_family Partner

6/10

Pleasant

18 Oct 2019

Verified traveler

Next to an intersection, very noisy. Renovation going on just above my room, very noisy.

Business_and_leisure Self

8/10

Excellent

11 Oct 2019

Verified traveler

Breakfast was good. Furniture although not quite new, it has adequate features. Room
Quite spacious, had enough drawers &,cupboard. Prefer barhroom shower instead of tub. Staff in general were courteous. Location of hotel good .

Leisure Family

8/10

Excellent

06 Oct 2019

Verified traveler

Location of hotel is good, close to T.Nagar

Leisure Family

10/10

Exceptional

14 Sep 2019

Ummul

Hotels staffs were very nice and attended to our request very prominently. The beeakfast was super good. Very happy with the newly renovated room that was given to us(room 1505). Walking distance to the main shopping areas. Overall we had a very pleasant & great stay and will strongly recommend to our friends.

Leisure

6/10

Pleasant

18 Aug 2019

Verified traveler

It was nice hotel but unfortunately there renovations work going on which can be annoying especially with noise of drilling starting at 9am. Hope to return once renovations work is completed

Leisure Family

8/10

Excellent

16 Aug 2019

Jaz

helpful staff and good location but very dated property.
more varieties should be included in the bakery side in the meals.

Leisure Family

10/10

Exceptional

15 Aug 2019

Verified traveler

The property is ideally located in South Chennai and provides excellent food through all its restaurants. The service standards are very good. They are already renovating the rooms and hope after the same the rooms will also add value to the customers.

Friends_and_family Family

6/10

Pleasant

30 Jul 2019

Verified traveler

The room condition is quite bad. Air-con is not adjustable (cannot adjust the temperature). The room got 3 powerpoints but only 1 is in working condition.

4/10

Poor

09 Apr 2019

Balkar

I was in chennai for a Business trip. I booked in this hotel a Club room with separate sitting area.Its was written on my booking , but hotel not respected the booking. They explained me that this is written due to error. So request all the other customers to not book the club room. With these prices , in Chennai can find much more better solutions.

10/10

Exceptional

02 Apr 2019

Ruben

A very good, clean hotel in the T.Nagar area - close to major shopping centers/clothing stores.Restaurant has some delicious varieties of south Indian cuisine. Excellent staff who always seem to want to make your stay comfortable. Absolutely enjoyed my stay.

Leisure Self

10/10

Exceptional

02 Apr 2019

Balasubramaniam

Fabulous hotel in Chennai

A very good, clean hotel in the T.Nagar area - close to major shopping centers/clothing stores.Restaurant has some delicious varieties of south Indian cuisine. Excellent staff who always seem to want to make your stay comfortable. Absolutely enjoyed my stay.

4/10

Poor

31 Mar 2019

Verified traveler

We have come to this hotel several times and this was the most disappointing time due to management hiding information, making us pay for rooms we were not aware had been booked and then being unhelpful and trying to keep money that was not owed to them!
The hotel rooms, although kept clean, are in dire need of an update. Breakfast was good as was dinner in the hotels though staff should not watch over people when they are asked to do feedback surveys and also suggest to give a higher rating!! Overall, it was a disappointing stay due to the greed of management and their unwillingness to help and therefore will not be staying here in the future and would not recommend others to do so either.

Leisure Family

10/10

Exceptional

13 Mar 2019

Verified traveler

Breakfast was delicious and alot of variety. Centre of town

Friends_and_family Family

10/10

Exceptional

11 Mar 2019

Verified traveler

Well located, clean and modern property with very helpful and friendly staff, and a great gym !

Leisure Friends

10/10

Exceptional

04 Mar 2019

Verified traveler

Very nice looking hotel. Very clean and staffs are good. Service is good. In the dining area they are all very helpful.

10/10

Exceptional

25 Feb 2019

Verified traveler

Very Good

My stay was really very good. The hotel staff is very helpful and co-operative. The breakfast was delicious.

6/10

Pleasant

22 Feb 2019

Verified traveler

The location is good. The wait to get served the eggs we ordered at the breakfast buffet took a long time. The shower had a moldy shower curtain and our room was non smoking but really smelt of smoke.

Leisure Partner

10/10

Exceptional

20 Feb 2019

Verified traveler

The hotel location is unique and near to explore all areas of Chennai

Friends_and_family Family

8/10

Excellent

17 Feb 2019

Clive

2nd visit

We had a club room. Very dated - really needs a refurb. Longest check in ever experienced. Porter was really friendly. Lovely breakfast. Expensive drinks in the bar.

Partner

8/10

Excellent

16 Feb 2019

Verified traveler

It is a beautiful property. Shops and restaurants are walking distance. Very nice staff

Leisure Partner

6/10

Pleasant

10 Feb 2019

Verified traveler

I chose the hotel largely because of its much promoted 24-hour policy, and was disappointed when the hotel refused to honour the policy without warning, and tried to impose hefty penalties for check out after noon.

Leisure Family

6/10

Pleasant

06 Feb 2019

Lalitha

Waiting time at reception for check in took very long and the music from Bike and Barrel was too loud. They need to sound proof the club better. Staff are courteous and food is great.

10/10

Exceptional

04 Feb 2019

Verified traveler

Generally a great hotel in a prime location. Overall experience has been good. Friendly staff and well maintained rooms make it a good experience to stay here. Free WiFi offered is low bandwidth while there is steep fee for the higher bandwidth WiFi which is needed if you want to work. One basic feed back on the room is there is only one charging unit near the table while the 2nd one is in the bathroom. If you have multiple devices, this can be a problem. Perhaps another charging socket next to the bed will make it very helpful. Break fast buffet is good with a good spread. Filter coffee in the buffet deserves special mention. On the whole, I had a great experience.

10/10

Exceptional

01 Feb 2019

V M NANTHA

My 1st time stay at Residency Tower

A clean, vibrant place with a good hearty breakfast with service oriented, cheerful, polite staffs. Near to shoppings...
Enjoyed my stay immensely....

Family

6/10

Pleasant

17 Jan 2019

SURIABAGAVAN

Overall is ok but the bathroom need to be upgraded.

Family

10/10

Exceptional

14 Jan 2019

Verified traveler

Easy for shopping

8/10

Excellent

08 Jan 2019

Urmila

Good place to stay

It was fine. We had a large family group and therefore several rooms. There were some goof-ups and small mishaps but overall good service. I would return to this property.

Family

10/10

Exceptional

30 Dec 2018

Sadhna

Chennai

Amzing

Family

10/10

Exceptional

30 Dec 2018

Sadhna

Very nice stay. Good hotel personnel..very friendly.

Family

10/10

Exceptional

27 Dec 2018

Nalini

Excellent location needs improvement on service

This is my second stay in this hotel. Location wise very good. Facilities very good. Service can be improved. I arrived late on 22/12 and my bag took time to be delivered to my room. I requested for an iron and ironing board at 10.30 pm on 23/12 and it never arrived had to ask on 24/12 and it was delivered immediately. Staff are friendly and courteous. Food is good with a range of variety but then again requested for dosa on 24/12 not documented hence waited when I asked again and was told no request just left.

8/10

Excellent

22 Dec 2018

Verified traveler

Bit expensive. Staffs could be more proactive. They are friendly though.

10/10

Exceptional

18 Dec 2018

Verified traveler

awesome service wonderful experience , food was good , and the ambience , and very memorable staffs

4/10

Poor

16 Dec 2018

Gerard Arockiaraja

Good place . Good food but not worth the price

Good place. Friendly staff. Good food.
Aircon was too cold for comfort. Bathroom was not not setup as functional ( bathtub head side was next to WC)

Partner

8/10

Excellent

14 Dec 2018

Verified traveler

Have been staying there for the past 11 years. I can see the standard of comfort coming down. Staff know me personally and are so friendly and take good care of you. The hotel needs a refurbishment and some brightening colours added. Appears very dull and dreary. Need to provide 24 hr check in check out for online booking through agents also. It was the major attraction for me to go there every year.

8/10

Excellent

13 Dec 2018

Verified traveler

Pleasant stay for 3 days. Good location. Very good good and amenities. Prompt service. Hot water in shower did not work well.