The Elgin

10/10

Exceptional

26 Feb 2026

yvonne

Building is amazing perched on the hillside and the staff were lovely.

Partner

10/10

Exceptional

13 Dec 2025

John

Its a beautiful, nostalgic throwback to a colonial India hillstation. Darjeeling is wonderful and this hotel has memories, from the posters and photis on the walls, of life back when. I stayed in the Tenzing Norgay block, with old somewhat faded photos of the great man along every inch of corridor. But not everything works...some of the lights, the bedsheets dont fit, the towels are worn. None of that distracted me from the historic atmosphere of old time luxury. The afternoon tea was great, as were all meals. And staff exceptional.

Leisure Self

10/10

Exceptional

10 Dec 2025

Vijay

Excellent vintage hotel. Convenient location, easy to get to. Nice room and amenities. We had a wonderful stay. Best part is the service and staff. Very courteous and responsive. Special mention of Aryan, Michael, Prashanth, Akshay, Bhavna and Diki. Would definitely stay here when we come back.

Leisure Family

10/10

Exceptional

09 Jul 2025

Gerald

What a lovely authentic place!

Leisure Partner

8/10

Excellent

22 May 2025

Abhik

We very much enjoyed our stay at the Elgin Hotel. Our deluxe room was spacious, clean and comfortable. It also had a nice view.

We loved the Victorian style of the main building where the reception, bar, lounge and library are located. All the rooms including the dining room were tastefully decorated. The antique furniture and the artifacts take you back to the colonial times.

The food served in the restaurant was tasteful. What made the dining experience special was the excellent quality of service of the restaurant staff. They were extremely polite. highly efficient and attentive.

Unfortunately, we encountered one problem in the bathroom. The refuse was leaking in from the bathroom next door which was certainly a very unpleasant experience. When we complained about this, the hotel front desk staff immediately shifted us to another room which was next door. The staff not only apologized several times for our inconvenience but they also made sure that we got shifted to another room immediately. All in all, we had a very nice stay.

Leisure

10/10

Exceptional

15 Mar 2025

asit g

All good except the bed mattress was too soft and worn out. Needs immediate replacement.

Leisure Family

6/10

Pleasant

06 Aug 2024

Prabhu

Its a heritage property in a very nice area of Darj. However, the property is poorly maintained and it has musty smell in the rooms. Also the plumbing and maintenance is wanting in the rooms.

Leisure Family

10/10

Exceptional

06 Jan 2024

Subhasish

Great location, great character and amazing staff

Leisure Family

10/10

Exceptional

02 Oct 2023

Karl

Couple long weekend trip

Absolutely gorgeous and historic hotel. Really enjoyed our stay here.

Partner

10/10

Exceptional

26 Jun 2023

ajaib

great friendly staff, and great food and service

Leisure Partner

10/10

Exceptional

06 May 2023

David

The perfect example of hospitality.

I will return

Leisure Self

10/10

Exceptional

12 Mar 2023

AMBAR NATH

Fantastic

Leisure Family

8/10

Excellent

22 May 2022

Shiladitya

Approach from front office personnel was very casual and not customer friendly.
Room key was kept at Reception for cleaning and when returning back, did not find the Goggles kept on the table in the room itself.
Reported to reception immediately around 4 pm on the same day but they send the House keeping staff to us who simply denied for obvious reasons.
Reception personnel did not bothered to inform us about their enquiry if any in the matter or It May be that the complaint was just ignored by sending the person concerned to us.
We did not gave the keys for remaining days of our stay as I had lost my trust over the personnel therein.
Definitely, I will share this incident if anyone ask about the hotel.

Friends_and_family Family

10/10

Exceptional

23 Jun 2021

Verified traveler

Beautiful Property

Great service and the staff was very accommodating. Location is brilliant as well.

Partner

10/10

Exceptional

22 May 2019

Verified traveler

staff very efficient.....property well maintained. Would strongky recommend ......its the best you can get in a hill statiion in india with heritage leanings

Friends_and_family Family_with_children

8/10

Excellent

28 Jan 2019

Verified traveler

Good place to spend a relaxing getaway

Overall a good experience, The property was amazing and the staff was very friendly and helpful. Breakfast and dinner menu and quality of food preparation can be improved further but these are surely not a show stopper. The property is at a walkable distance from Mall road, Kaventers etc

Friends

10/10

Exceptional

15 Jan 2019

Verified traveler

I liked everything about this hotel but the BEST part was the amazing service rendered by the staff - way beyond the call of duty!

Friends_and_family Family

8/10

Excellent

06 Apr 2018

Verified traveler

Grand old hotel

The Elgin provided comfort and wonderful, helpful service in a grand old building. It is perfectly located in Darjeeling. At dinner a very out of tune piano was played and it was quite awful sorry to say. The food was not as good as our previous visit with a sameness of flavour between dishes. We had a lovely two night stay.

8/10

Excellent

30 Dec 2017

Eddie

Charming but a bit run down

We enjoyed our stay at the Elgin. It was comfortable and our room was charming and unique (Rm 57 was part of an annex on the third floor, all wood ceiling and floors). The hotel feels like an oasis within Darjeeling city. The bed was very comfortable and the bathroom was spacious. We stayed at the hotel for Christmas, so it was cold, and the hot water bottles at night were a nice touch. Dinner was very good and a nice variety (Indian menu was far better than western) with good service. However, the bathroom flooded our first night because the pipes were clogged. The bar was quaint but not very well stocked and service was not very good. The front desk was not very knowledgeable about the city and did not provide good service. The Christmas celebration (bonfire and a cultural show) wAs not worth the money (included one glass of wine, bufffet dinner, and no real Christmas themed program). I would recommend staying here, but just set your standards a little lower, even though the hotel bills itself as a much classier place than it really is.

Partner

10/10

Exceptional

11 Nov 2017

Jon

Excellent stay

Would not hesitate to stay here again. Excellent hotel from a diifferent era. Food very good and staff also very attentive and helpful. The best place to stay in Darjeeling.

10/10

Exceptional

08 Oct 2017

Isobel

Lovely comfortable hotel.

This is a lovely hotel with reflections of the Raj. Comfortable lounges, open fires, good sized rooms, some with spectacular views. The food is well prepared if fairly standard cuisine for this area. Convenient for Chawrastra Mall and the bazaar.

Family

8/10

Excellent

18 Nov 2016

Richard

lovely traditional hotel with all its advantages a

room had magnificent view over valley. The afternoon tea service could be improved, but this is at least existent

6/10

Pleasant

07 Nov 2016

Christine

Not good value for money

Hotel rather faded and service not as good as the 3 other Elgins we stayed in. Buffet food good but although breakfast was supposed to be from 7am no buffet was available before 7.30 and it seems we had to wake up serving staff (even though the manager was aware we wanted breakfast at 7).

Partner

6/10

Pleasant

18 Feb 2016

sushil

the only problem was that we went when it was cold and they did not do enough to warm us up , they tried but they could have done better

Partner

8/10

Excellent

12 Jan 2016

Verified traveler

Very close to the main attractions

We had a great time there. Staff were very polite. Food could have been a little better. Piano player at the dinner was very good. There were no any facilities for the infant children. They couldn't provide baby cot and a high chair at dinning for my 13 months old child which was very disappointing. They should be prepared for all type of guest not only adults. The lounge was amazingly beautiful and aspisious. Overall a very good experience but for the above reasons I didn't feel it was worth a money which is sad to say because we really liked the hotel otherwise.

10/10

Exceptional

30 Oct 2015

Anshul

Best heritage properties I have stayed so far

Enjoyed my stay at Darjeeling coz of this heritage hotel which gives a royal feeling

4/10

Poor

10 Aug 2015

Desi dude

Opposite experience from elgin norkhill

Hotel is great but staff brought down our experience. After an amazing experience at norkhill branch, we expected similar service. Went down for a drink at 9.30, the bar was supposed to be open till 10, but the manager said there was hardly anyone around therefore the bar was closed. Next night, I asked for dinner in the room but got an answer that there were too many guests so please come down for buffet, no room service. But the bar was open for one foreigner. Ditto for breakfast next morning. I had asked for a car to go to airport, but it did not show up for almost 45 mins. When I asked to call again, The frontdesk guy became loud and started cutting my sentences off. I walked out to get a taxi from the nearby taxi stand. I have a feeling that foreigners will get a different experience. The power of colonial spirit.

10/10

Exceptional

27 Jun 2015

sunita

Great heritage hotel close to chowrasta

Great hotel with lots of old school charm. The first day we had a beautiful room but not much of a view. As soon as we asked the manager, he promised to move us to a room with a view the next day (after some rooms became available). The room change happened while we were in one of the comfortable lounges looking outside and having Darjeeling tea and biscuits. The staff was incredibly helpful with everything and the food was excellent (we had breakfast and dinner included). There was even a small spa with a talented masseuse who helped us de stress at the end of the day. I recommend this highly.

10/10

Exceptional

29 Apr 2015

Anna

Lovely Heritage Hotel

Friendly caring staff, accommodating special meals for vegetarians and those with gluten intolerance. Lovely garden and comfortable bar and lounges.

10/10

Exceptional

09 Apr 2015

Robert

Delightful in Darjeeling

Awesome place.

Partner

10/10

Exceptional

02 Feb 2015

Rigid

Perfect Darjeeling getaway

Charming hotel with excellent and attentive staff, situated within a stones throw from Darjeeling's mall.
Rooms are well equipped and even during the bitter winter, they are kept comfortable by providing in room heaters and hot water bottles arrive along with the turn down service.

8/10

Excellent

11 Jan 2015

Vivek

Beautiful Heritage Propert

Nice heritage hotel. Very well maintained, by putting all efforts to maintain its orginality. No regrets for staying in this hotel. The only negative aspect was fixed menu - and had no option of deciding according to youir taste buds

Family

10/10

Exceptional

11 Sep 2014

suegee

fanatastic retreat

4 friends have had a fabulous great weekend here for 2 nights. A piece of tranquility in a most beautiful magical town.
The bonus was seeing the grand mountain. .. But our stay here was also a highlight. Highly recommend.

10/10

Exceptional

13 Mar 2014

Greg

Excellent stay at a heritage property

This hotel is really a heritage property, which means there are some stairs involved; however, the quality of service and the comfort of the rooms is incredible. The restaurant is OK, but not spectacular, in terms of food quality, but the rest of the hotel service is above reproach.

8/10

Excellent

21 May 2013

Vinay

Classic hotel in central Darjeeling

- Heritage hotel. Extremely posh and probably outside the main Darjeeling city 15-20 years back with several celebrity guests. Today however, it is in the heart of Darjeeling city. Consequently, disturbance due to city traffic, especially peak hours (e.g. 4-7 pm). * FOOD: Standard mix of Western food with Indian dishes. Very well made. * SERVICE: Very friendly and helpful.

10/10

Exceptional

14 Apr 2013

Arun

Great Hotel

Great Location in Crowded Darjeeling , great staff very attentive, Clean rooms . Food is great, go for the American plan, Well maintained gardens, Would go again.I highly reccomend this hotel.

10/10

Exceptional

05 Mar 2013

Aly Adsett

The perfect luxury treat in an amazing town

The Elgin Hotel is a wonderful oasis providing a chance to experience luxury and exceptional service. I would recommend this hotel to anyone who wants to treat themselves. Darjeeling is a wonderful town and our stay at The Elgin enhanced our experience of this amazing place. The hotel has furniture and surroundings that give you an insight to how the 'Raj' was lived. The rooms are all fabulous with a great Hot Water Bottle service when cold and the fire in your room can be light should you want it! Oh the beds are so comfortable we didn't want to get up in the morning!

Family

8/10

Excellent

06 Jan 2013

Tim

Relaxed and elegant

Stayed 9 nights over Christmas and New Year 2012/13. Hotel is old style, but very comfortable. Weather was cold, so fan heaters in rooms are not great and they dry the air too much. Food, included in the room rate, was excellent. Waiting and cleaning staff are very friendly and good. Hotel was in great condition, old world and very relaxed. Grounds are well kept and staff are extremely helpful. The hotel owner and manager were gracious in their assistance and advice. Wi-fi free in the lounge areas; no internet in the rooms.

Family

10/10

Exceptional

19 Nov 2012

Gora

A Wrinkle in Time

Absolutely lovely stay. Service was excellent and the meals were fantastic. The room was perfect.

2/10

Poor

23 Feb 2011

TIM

Not truthful about full board, no heat in hotel, mildew and moldy smell

Hotel is not heated. No hot water 3 of 5 days, 2-3 extended power outages per day. Elgin NEVER served a meal in the freezing dining room. Tea time doesn't exist. Rooms freezing because of holes in window frames you could put a finger through(I have pics). Broken windows fixed with duct tape.Tiny Kleenex box heater only worked when power was on. ALL stores closed due to civil unrest. Management no help. Dogs jump on you and ruin clothes. Smells of mold mildew and just plain old. All towels and linens old and stained. Staff friendly except front desk. Had to beg for Kleenex and face towel. Be ready to tip for no service. Horrible stay. Bride crying in freezing room....another power outage. Neighborhood not safe. Feces all over grounds. Don't waste you money.

Partner

6/10

Pleasant

10 Mar 2025

Ludovic

Nice hotel but rooms without view

Hotel is nice but check if your has a view. If not, avoid it because its very expensive and not benefit

Partner

10/10

Exceptional

29 Mar 2024

Toshifumi

イギリス風の建築で落ち着いた雰囲気

Leisure Partner

10/10

Exceptional

06 Feb 2020

Verified traveler

Wärmflaschenservice und Kaminservice sind sehr hervorzuheben
Schöner Lobbybereich
Sehr gutes Essen

Leisure Partner

10/10

Exceptional

31 Mar 2019

Verified traveler

Un angolo di pace e armonia in stile inglese in una città bella ma caotica. Stanze belle e confortevoli. Personale molto gentile. Sicuramente da provare

Leisure Partner

2/10

Poor

26 Nov 2017

marco

Evitate questo hotel

appena arrivati, ci hanno chiesto di saldare il conto...ancora prima di essere accompagnati in camera...
non hanno accettato la carta di credito con cui avevamo prenotato....e ci hanno costretti nostro malgrado a cambiare carta di credito. il clima alla reception era quello di ''arraffare'' tutto e subito, persino il transfert dall'albergo all'aereoporto, 3 ore di macchina, volevano che lo pagassimo subito. Hotel pur avendo un costo medio-alto non è preparato a ricevere viaggiatori europei.Non c'è riscaldamento in camera, pur essendo a quota 2.135 mt
Materassi e guanciali fatiscenti
colazione:assolutamente con cibo indiano,con poca scelta, lo stesso vale per la cena
Hotel in ristrutturazione, quindi con rumori durante l'arco delle giornata con forte odore di vernice nei corridoi. totalmente da evitare

8/10

Excellent

05 Mar 2013

surya

イギリス風ホテル

ホテルの建物は古いヨーロッパ風の建物です。私たちは５階の部屋でしたが、エレベーターがなく階段で上り下りしていました。荷物はボーイさんが運んでくれます。部屋は広く、ヨーロッパ調の家具で暖炉もあり、湯たんぽも毎晩置いてくれた（２月末だったので寒い時期でした）ので寒くはなかったのですが、景色は良くありません。景色の良い部屋もありますが、暖炉はなく、広さも狭かったです。
ベッド周りのシーツなどは清潔でしたが、備品のヘアドライアーはいったいいつの？というくらい古く、汚かったです。お風呂は一人がお湯を浴びると次の人はお湯が溜まるまでしばらく待たないといけません。（３０分以上）ダージリンはあまりお湯事情が良くないようです。
　食事は朝、昼、晩と３食ついています。朝はバイキングでインド料理と洋風。オムレツは各自に作ってくれます。お昼は中華料理のバイキングで自分で取りに行くのではなく、お皿にサーブしてくれます。味はいまいちだったので、お昼は外でチベット料理などを食べに行ってもよいかも・・。デザートのケーキは美味しかったです。夕食はインド料理でした。
　サービスはタクシーの手配をしてくれたり、まあまあ良いですが、チェックインの時に食事について何も言われなかったので夕食を外に食べに行ってしまいました。
　場所も街から近く、ダージリンのホテルの中では快適に過ごせるホテルで、ヨーロッパ調の建物が好きな方には良いと思います。

Family