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Cheery Canal Hotel Hangzhou
Hangzhou - Zhejiang · China
7 Lishui RoadView location
9.2/10Excellent46 Reviews
Cleanliness9.2/10 9.2
Service8.8/10 8.8
Comfort9.2/10 9.2
Condition8.8/10 8.8
Neighborhood8.8/10 8.8
Amenities8.2/10 8.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Cheery Canal Hotel Hangzhou
Indulge in relaxing massages, body treatments, and facials at this hotel, boasting an indoor pool, fitness center, and bicycle rentals. Enjoy complimentary Wi-Fi, concierge services, and a banquet hall. Savor Chinese cuisine at Han Palace, one of the two on-site restaurants, or order room service during limited hours.
Buffet breakfasts are available daily (fees apply). The hotel also offers a business center, dry cleaning/laundry services, and a 24-hour front desk. Self-parking is available for a fee.
Each of the 140 guestrooms features an iPod docking station, complimentary minibar items, wired and wireless internet, a plasma TV, and a DVD player. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Additional conveniences include phones, laptop-compatible safes, and desks.
The hotel is conveniently located near the Hangzhou Peace International Convention and Exhibition Center (3. 5 mi), Zhejiang Museum of Natural History (3. 6 mi), and Zhejiang University Zijingang Campus (3. 6 mi). The preferred airport is Hangzhou Xiaoshan International Airport (HGH), 22 miles away.
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Located in Hangzhou (Gongshu), Cheery Dragon Canal Hotel Hangzhou is within a 10-minute drive of Wulin Square and Hangzhou Tower Shopping Mall. This luxury hotel is 4.1 mi (6.6 km) from Zhejiang University Yuquan Campus and 4.6 mi (7.4 km) from West Lake.
Make yourself at home in one of the 140 guestrooms featuring free minibar items and espresso makers. Wired and wireless internet access is complimentary, while 40-inch plasma televisions and DVD players provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Car recommended
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately CNY 120 for adults and CNY 60 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Chinese (Mandarin)
Nearby attractions
Hangzhou Peace International Convention and Exhibition Center
5.6 km / 3.5 mi
Zhejiang Museum of Natural History
5.8 km / 3.6 mi
Zhejiang University Zijingang Campus
5.9 km / 3.6 mi
Westlake Culture Plaza
6.1 km / 3.8 mi
Yellow Dragon Sports Center
6.3 km / 3.9 mi
Huanglong Stadium
6.5 km / 4 mi
Hangzhou Tower Shopping Mall
6.5 km / 4 mi
Zhejiang University Yuquan Campus
6.6 km / 4.1 mi
Wulin Square
6.6 km / 4.1 mi
Wulinmen Wharf
6.6 km / 4.1 mi
Zhejiang Science and Technology Museum
6.8 km / 4.2 mi
Hangzhou China Silk Town
6.9 km / 4.3 mi
Hangzhou Stadium
7 km / 4.3 mi
Hangzhou Opera
7 km / 4.4 mi
Zhejiang Provincial Exhibition Hall
7.1 km / 4.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 140
- Family rooms: 1
- hotel
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hire
- Valet parking
- Airport Shuttle
- Room service
Show 39 more facilities & services
- Laundry service
- Bicycle hire service
- 24-hour security
- Bellboy service
- Fireplace
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Library: 1
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant
- Smoking area
- Poolside snack bar
- Banquet hall
- Meeting room
- Business centre
- Indoor freshwater pool
- Children playground
- Kids’ club
- Game room
- Massage
- Spa treatments
- Hairdressing salon
- Spa centre
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
TWIN CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: TWN.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
TWIN DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PREMIERTWIN • PREMIERTWN.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
TWIN PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
DOUBLE PREMIER KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCheery Canal Hotel Hangzhou
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Cheery Canal Hotel Hangzhou
20
reviews shown
KAM FAI TONY
綱站沒通報游泳池維修。酒店說健身房能用，但當到達時發現地上滿是一袋一袋的垃圾，灰塵滿地清楚看到很多的腳印，所以的健身用具也是一樣得邋遢。告訴前台，回答是沒人清潔。房間得USB插頭壞了，電話充不了電，房問格音也很差。在餐廳你可以看到服務員(可能是餐廳的女經理)坐在你的隔璧食麵看手機，其他的服務員也沒笑容跟他們銳早安也沒回應。我到麵檔時，小師傅一句要什麽十分兇猛，我當時立刻對他銳很沒禮貌，他也無回應無感覺。到前台投訴時祇說可以提前退房。我終於轉去了別的鈑店。很可惜一間硬件不錯的酒店，卻有如此差的經驗。另外我對2位前台的女服務員幫助說聲謝謝！Expedia 是有責任處理。也應該通知有關的資料更新。
Gareth
Hotel was ok, very quiet, not too many people around. Staff were helpful.
Breakfast was ok, not great.
Gym was average and run down.
Only there for one night so can’t comment much more.
Breakfast was ok, not great.
Gym was average and run down.
Only there for one night so can’t comment much more.
Cathy
Good value for money for the period stayed. Great location with historical street and grand canal at the back of the hotel. Breakfast was great with plenty choices catering for international and local tastes.
John
Absolutely the best in every way
Anh
Water in the shower had inconsistent temparature. Extreme hot to extreme cold.
Yuan
Almost perfect
Everything is perfect: the location, staff, and room design. The only problem is the lobby floor is super slippery. And the lighting design for the mirror is terrible. You can not see your make-up at all cause all the shooting lights were from the top.
Verified traveler
A unique facility with a different history. Very pleasing
Yujing
房间内还有油漆味，不过服务设施很新。早餐不错
XUESONG
◾️館内は清潔感があり綺麗です。裏の運河側に夜市なので、食事の選択肢が豊富で非常に便利でした。
◾️客室の清掃状態は概ね普通ですが、椅子の下にゴミ（空のペットボトル）が落ちていたのが残念でした。
◾️ドアマンによる車の誘導がないため入り口が混雑しており、荷物もセルフサービス。館内ですれ違った際は挨拶がなく、全体的にホスピタリティ不足を感じました。
◾️客室の清掃状態は概ね普通ですが、椅子の下にゴミ（空のペットボトル）が落ちていたのが残念でした。
◾️ドアマンによる車の誘導がないため入り口が混雑しており、荷物もセルフサービス。館内ですれ違った際は挨拶がなく、全体的にホスピタリティ不足を感じました。
Johan
Very Nice area with a lot of nice restaurants. .
Owen
객실 깨끗하고 직원들은 친절해요. 식사도 다양하고 맛있어요
Lionel
Great stay, nice and clean rooms. Staff really caring and helpful.
Jérôme
A nice, comfortable hotel with a arty touch, in the best area of the city near the Canal. I loved it!
BONGSU
운하의 정취를 느낄 수 있는 아주 좋은 호텔입니다. 아침 식사 뷔페가 무척 좋아요. 다음에 항저우 가게되면 이 호텔에 숙박할 겁니다.
Verified traveler
地點方便整體不錯
交通方便，地鐵站行7分鐘。近運河，有很多餐廳，但唔嘈吵
酒店裝修特別，環境唔錯，但房內清潔度有部份地方較不乾淨。洗手盆水龍頭有牙膏跡
早餐幾好
酒店裝修特別，環境唔錯，但房內清潔度有部份地方較不乾淨。洗手盆水龍頭有牙膏跡
早餐幾好
Verified traveler
很不错
酒店的服务和环境很不错，周边就是大运河景点。我的家人都很满意。
Yun Na Winky
Very good service
Tinglan
位置優 體驗感受正面。
隔音不太好。可以清楚聽到走廊人員走動及大聲開關門的聲音。
淋浴沒有踩腳墊
人員服務很好。因後續採購太遲 需要額時間打包行李， 酒店也是很幫忙的配合延後一些。
房間有點西曬。冷氣要往下調才會啟動。
整體感受非常正面。是會重新拜訪及推薦的酒店
淋浴沒有踩腳墊
人員服務很好。因後續採購太遲 需要額時間打包行李， 酒店也是很幫忙的配合延後一些。
房間有點西曬。冷氣要往下調才會啟動。
整體感受非常正面。是會重新拜訪及推薦的酒店
YangChinghan
給運河祈利酒店的一封信
這旅途，是幾年來難得的一次自我放假
身在途中，有期待也有感慨
Dear manager
在杭州朋友推薦祈利酒店之際，網訪了海外旅遊頁上有關京杭運河，西湖等的酒店風景紹介，再從全季，百瑞，四季，Haytt之間，花了好幾天做了評估，布魯斯終於風塵僕僕，在北京出差的行程結束後把自己運來杭州，興致沖沖地入住這樣一個有歷史有風味的紡織廠酒店，運河祈利。
這是多麼地似江南古文裡，乘著風，尋著樹柳與菜餚的味道，遠行訪摯友，既是激動又是感性地短短旅途。坐擁一個歷史風味強烈的紡織廠建築，我想祈利酒店在這藝術與美的優勢，在五星酒店的圈子裡佔了很大的優勢；不再是那種四四方方有氣派無養涵的禮貌建築。同時，稍稍遠離西湖觀光的喧嘩，伴著京杭運河邊的靚與美，祈利酒店像是個讓人可以喘口息，緩緩步伐的好選擇。
在五星酒店與度假酒店的強烈競爭之下，很明顯的祈利除了上面兩點優勢之外，還有價格在700-900之間（不含早餐）的優勢房價，確實這在五星等級裡算是費用較低的，以房價跟酒店外觀照片來評估時，很容易感覺是性價比好的五星酒店，布魯斯就是這樣上鉤的。殘念，既然稱為五星酒店，祈利就必須要有五星酒店的一個態度與服務，所以布魯斯要跟祈利聊的，是祈利在服務的專業性，以及酒店的人性化設計。
<打招呼的原因是我們一起迷路>
從機場搭著出租車來到酒店的路口附近，出租車就先迷路了，因為師傅不知道大門在哪，我也不知啊；一個五星級的酒店，看不出大門在哪，也未見任何引導的服務員，讓客人的出租車從某小門進入，我的第一印象就覺得被騙了。如果是外國人肯定會滿頭霧水。
拉著行李，在吹著寒風的半開放式酒店空間裡，找尋前台，問這位出電梯的客人，問另一位客人的小孩；然後也被反問，文化中心在哪？健身房在哪？看來所有的客人都有相同的疑惑，在哪？住兩晚之後，布魯斯自己才大致明白早餐，健身房，後門的運河小門，前門大堂的位置。
祈利有個非常大的問題是動線的設計與標示。並不是沒有作標示，而是，酒店在設計標示的時候，沒有去考量客人到想法，客人在酒店裡通常會如何移動，會去哪裡，該如何標示，標誌與裝飾品如何區隔，如何規劃空間的運用等等，所以現在酒店裡的客人，在面對這個標示不清處，又非常寬敞的空間，很難理解該往哪個方向走。因為迷路，所以客人互相打個招呼後，就開始問路。
空間尺寸與美裝，花錢買就有了；清楚的動線設計，體察到客人內心的設計，以人性化設計，捨身處地來為客人構思。
<不及格的燈光控制>
入住的房間，有燈泡是閃動，壞的。這證明清理房間之後，房務人員習慣性的不去確認房間的使用狀態，這是不及格的五星管理服務。在下一位客人入住前，確認水壓管線燈泡窗戶搖控器的電池等等，是個基本工作，提前發現問題，而不是等問題發生才解決，況且這也花不了兩分鐘時間。
房間裡燈光控制有5個按鍵分別是房燈，燈槽，壁燈，夜燈，總電源。這五種燈不是很容易理解如何操作，花了將近十分多鐘，我才找出了關「床頂燈」的方法。
<房間空間總是差那麼一點>
啊哈～房間的空間設計，就更能看出這是個學藝不精的五星酒店。厕所与淋浴间对拉的玻璃门，请你们自己在看一眼，是不是門寬跟门框的宽度不和？客人永远要稍微侧著身子进去上厕所或洗澡？这，是讓人享受还是来受折磨？行李架的凹槽位置，巧妙的挡住路口，与墙的厚度不同，走路時容易撞到膝蓋。电动升降帘过于巨大，相当有压迫感。床底下的大地毯，一直没有被摆正过，是歪一边的。抽屜不好拉開。衣櫥門開了之後，又要側身才能走過去....文章長，發表到豆瓣上了。
這旅途，是幾年來難得的一次自我放假
身在途中，有期待也有感慨
Dear manager
在杭州朋友推薦祈利酒店之際，網訪了海外旅遊頁上有關京杭運河，西湖等的酒店風景紹介，再從全季，百瑞，四季，Haytt之間，花了好幾天做了評估，布魯斯終於風塵僕僕，在北京出差的行程結束後把自己運來杭州，興致沖沖地入住這樣一個有歷史有風味的紡織廠酒店，運河祈利。
這是多麼地似江南古文裡，乘著風，尋著樹柳與菜餚的味道，遠行訪摯友，既是激動又是感性地短短旅途。坐擁一個歷史風味強烈的紡織廠建築，我想祈利酒店在這藝術與美的優勢，在五星酒店的圈子裡佔了很大的優勢；不再是那種四四方方有氣派無養涵的禮貌建築。同時，稍稍遠離西湖觀光的喧嘩，伴著京杭運河邊的靚與美，祈利酒店像是個讓人可以喘口息，緩緩步伐的好選擇。
在五星酒店與度假酒店的強烈競爭之下，很明顯的祈利除了上面兩點優勢之外，還有價格在700-900之間（不含早餐）的優勢房價，確實這在五星等級裡算是費用較低的，以房價跟酒店外觀照片來評估時，很容易感覺是性價比好的五星酒店，布魯斯就是這樣上鉤的。殘念，既然稱為五星酒店，祈利就必須要有五星酒店的一個態度與服務，所以布魯斯要跟祈利聊的，是祈利在服務的專業性，以及酒店的人性化設計。
<打招呼的原因是我們一起迷路>
從機場搭著出租車來到酒店的路口附近，出租車就先迷路了，因為師傅不知道大門在哪，我也不知啊；一個五星級的酒店，看不出大門在哪，也未見任何引導的服務員，讓客人的出租車從某小門進入，我的第一印象就覺得被騙了。如果是外國人肯定會滿頭霧水。
拉著行李，在吹著寒風的半開放式酒店空間裡，找尋前台，問這位出電梯的客人，問另一位客人的小孩；然後也被反問，文化中心在哪？健身房在哪？看來所有的客人都有相同的疑惑，在哪？住兩晚之後，布魯斯自己才大致明白早餐，健身房，後門的運河小門，前門大堂的位置。
祈利有個非常大的問題是動線的設計與標示。並不是沒有作標示，而是，酒店在設計標示的時候，沒有去考量客人到想法，客人在酒店裡通常會如何移動，會去哪裡，該如何標示，標誌與裝飾品如何區隔，如何規劃空間的運用等等，所以現在酒店裡的客人，在面對這個標示不清處，又非常寬敞的空間，很難理解該往哪個方向走。因為迷路，所以客人互相打個招呼後，就開始問路。
空間尺寸與美裝，花錢買就有了；清楚的動線設計，體察到客人內心的設計，以人性化設計，捨身處地來為客人構思。
<不及格的燈光控制>
入住的房間，有燈泡是閃動，壞的。這證明清理房間之後，房務人員習慣性的不去確認房間的使用狀態，這是不及格的五星管理服務。在下一位客人入住前，確認水壓管線燈泡窗戶搖控器的電池等等，是個基本工作，提前發現問題，而不是等問題發生才解決，況且這也花不了兩分鐘時間。
房間裡燈光控制有5個按鍵分別是房燈，燈槽，壁燈，夜燈，總電源。這五種燈不是很容易理解如何操作，花了將近十分多鐘，我才找出了關「床頂燈」的方法。
<房間空間總是差那麼一點>
啊哈～房間的空間設計，就更能看出這是個學藝不精的五星酒店。厕所与淋浴间对拉的玻璃门，请你们自己在看一眼，是不是門寬跟门框的宽度不和？客人永远要稍微侧著身子进去上厕所或洗澡？这，是讓人享受还是来受折磨？行李架的凹槽位置，巧妙的挡住路口，与墙的厚度不同，走路時容易撞到膝蓋。电动升降帘过于巨大，相当有压迫感。床底下的大地毯，一直没有被摆正过，是歪一边的。抽屜不好拉開。衣櫥門開了之後，又要側身才能走過去....文章長，發表到豆瓣上了。
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靠近大運河，附近很漂亮
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Cheery Canal Hotel Hangzhou
7 Lishui Road, Hangzhou, China
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