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Crown Columbia Hotel, BW Premier Collection
Trail-BC · Canada
1399 Bay AvenueView location
9.6/10Excellent220 Reviews
Cleanliness9.8/10 9.8
Service9.6/10 9.6
Comfort9.8/10 9.8
Condition9.8/10 9.8
Amenities8.6/10 8.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Crown Columbia Hotel, BW Premier Collection
Crown Columbia Hotel BW Premier Collection is a newly designed all suite boutique hotel conveniently located in the heart of downtown Trail along the mighty Columbia River. Enjoy local amenities and attractions just a short stroll away.
Walk to the Cominco Arena, popular coffee shops and restaurants, stores, the Columbia River, the Royal Movie Theatre, Charles Bailey Theatre and more. Every suite is fully-equipped for short or extended stays with full kitchens, deluxe amenities and all the comforts of home.
Onsite dining options including our Crown Club Lobby Lounge cocktails and tapas. Our meeting rooms and ballrooms can accommodate up to 200 people. Our impeccable customer service and first-class amenities are at your fingertips during your stay at Crown Columbia Hotel BW Premier Collection.
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When you stay at Crown Columbia Hotel, BW Premier Collection in Trail, you'll be on the riverwalk, just steps from Columbia River and 3 minutes by foot from Charles Bailey Theatre.
This hotel is 0.2 mi (0.3 km) from Trail Memorial Centre and 1 mi (1.6 km) from Trail Aquatic & Leisure Centre. Make yourself at home in one of the 27 guestrooms featuring refrigerators and microwaves.
Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a business center, express check-out, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 20
Pet max weight (per pet) in lb is 44
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 300 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Minimal age
18
-
Optional fees
- Pet fee: CAD 40 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Columbia River
0.1 km / 0.1 mi
Riverside Walkway Park
0.1 km / 0.1 mi
Trail & District Public Library
0.2 km / 0.1 mi
The Trail Museum & Archives
0.2 km / 0.1 mi
Trail Riverfront Centre
0.2 km / 0.1 mi
Trail City Hall
0.2 km / 0.1 mi
Charles Bailey Theatre
0.3 km / 0.2 mi
Royal Theatre
0.3 km / 0.2 mi
Trail Memorial Centre
0.4 km / 0.2 mi
Rotary Park
0.5 km / 0.3 mi
Daniel Street Park
0.6 km / 0.4 mi
Regional District of Kootenay Boundary
1 km / 0.6 mi
Piazza Colombo
1.1 km / 0.7 mi
Gyro Park
1.7 km / 1.1 mi
Trail Aquatic & Leisure Centre
1.8 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 27
- Number of floors (main building): 4
- Suites: 27
- hotel
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
Show 17 more facilities & services
- Laundry serviceExtra charge
- 24-hour securityExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safeExtra charge
- Lift access
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant: 1
- Banquet hall
- Conference room
- Meeting room: 2
- PhotocopierExtra charge
- Business centre
- Hot tubExtra charge
- Breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 39 m²SUI.C4-3
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE CAPACITY 4
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C4-3
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 39 m²SUI.NM-8
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Facilities with extra charge
- Safe
- Kitchen
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-8
Room amenities
- Wi-fi
Facilities with extra charge
- Safe
- Kitchen
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 39 m²SUI.NM-10
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Facilities with extra charge
- Kitchen
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-10
Room amenities
- Wi-fi
Facilities with extra charge
- Kitchen
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 39 m²SUI.C4-4
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE CAPACITY 4
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C4-4
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 39 m²SUI.KG-6
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-6
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2K-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 39 m²SUI.C4-2
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE CAPACITY 4
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C4-2
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 6SUITE • CAPACITY 6 • 1 Bedroom • 39 m²SUI.C6-3
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CAPACITY 6
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE CAPACITY 6
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CAPACITY 6
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C6-3
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • Accessible • 1 Bedroom • 39 m²SUI.H6-10
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-10
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrown Columbia Hotel, BW Premier Collection
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Crown Columbia Hotel, BW Premier Collection
75
reviews shown
Maureen
The property is an historic hotel building right on the downtown core - completely renovated, refurbished and redecorated beautifully. Very attentive and helpful staff, the rooms are modernised, updated fixtures and fittings, extremely comfortable beds...... this is a great place to stay in Trail.
Michael
Great location and very helpful staff.
Walt
Fire alarm started beeping at 3:30am and required us to call the manager to confirm no fire danger…no one responded to the first call to operator and finally a staff person came to the door…fire alarm went off again but then was silent for the rest of the night…not a good night’s sleep but we were offered another room to stay in but we didn’t take it…not going to leave our room without taking our bags as suggested by staff member…room was really warm and had problems with the air conditioning…didn’t come on as expected…overall looks nice but not what we expected from BW Premier hotel.
kathleen
Spotless, comfortable and excellent, attentive staff. Lovely coffee bar area
Paige
Beautiful hotel, not much for amenities but would definitely recommend and stay again!
Daniel
Friendly staff, great gym, central location as well. What not to like here.
Deborah
Not a 5 star at all.
Deanna
The staff were incredibly friendly. Beautiful hotel, lobby lounge and spacious rooms. Close proximity to downtown shops, restuarants and Columbia River Skywalk. Highly recommend!!
Deborah
Wonderful place to stay, nice and clean, helpful staff. I’d definitely recommend this place for other travellers.
Joan
Fantastic location. Room was very clean but a bit stark. No artwork and no comfy chairs, only office chairs.
Darren
My wife, son, family pet and I stayed in the Suite with kitchenette Apr 30-May03 2026. Beautiful, relaxing and comfortable suite with lots of room. The beds were very comfortable.
Although busy with guests, the hotel was quiet and relaxing. The staff were very helpful.
The area was great for early morning walks along the River walkway. The staff recommended the nearby Bridgeview Cafe for Breakfast / coffee and we were not disappointed. Great for a sit down breakfast or food to go!
We will definitely be back to both the hotel and cafe.
Although busy with guests, the hotel was quiet and relaxing. The staff were very helpful.
The area was great for early morning walks along the River walkway. The staff recommended the nearby Bridgeview Cafe for Breakfast / coffee and we were not disappointed. Great for a sit down breakfast or food to go!
We will definitely be back to both the hotel and cafe.
Mandy
This hotel is a favourite of ours. Beautiful rooms, fully equipped kitchen if you need it (including a dishwasher) and large bathroom with tub/shower.
A separate living/dining area to the bedroom with king size bed and additional sofa.
2 large TVs; one in each space.
Our only suggestion for improvement would be to add a restaurant/bistro. The Crown has a wine bar, albeit a little pricey, but no food options.
A separate living/dining area to the bedroom with king size bed and additional sofa.
2 large TVs; one in each space.
Our only suggestion for improvement would be to add a restaurant/bistro. The Crown has a wine bar, albeit a little pricey, but no food options.
Cristian
Friendly staff, clean rooms, central and convenient location
Aaron
Best place in Trail to stay! Rooms are sizeable and clean. The lounge is fantastic
Ali
Very Clean and nice staff.
Jiwan
Great stay.
Hamish
Excellent room, handy with kitchen and plenty of parking. Overall a very good experience.
Lynn
The hotel was beautiful, room bright and spacious, quiet even though the hotel was full. Staff extremely friendly and accommodating! Would definitely stay here again!
Lai Tsz
Exercise room was large and equipment was clean and new.
Fred
The hotel was in perfect condition and newly renovated. Our room was huge and had a full sized refrigerator, a cook top and a microwave. The staff were extremely helpful and friendly. The location was perfect; very easy to walk to restaurants and grocery stores. I can't say enough positive things
John
Clean spacious room. Nice furnishings, comfortable bed.
Good location. Very walkable to restaurants and stores.
Good location. Very walkable to restaurants and stores.
kathy
First of all, the staff was excellent. They were helpful, engaging in conversation and very kind to our request.The rooms were comfortable and clean. We plan to return again next year and book in the same hotel. We were upgraded from a single king bed to room suites with two king beds. If you’re coming up for a girls weekend, this is the perfect place to stay. It’s worth the extra money to get this suite.
Samuel
Beautiful suites
Kazuhiro
A lady at front desk is outstanding.
Sarah
S
Mandy
The small kitchen could have had cutlery etc for 2 people.
harvey
To many homeless around
Julie
Fabulous
Girls trip to see ABBA
12 of us!
12 of us!
Don
Great place to stay
Don
Really nice room and very quiet for a great sleep
Carla
Comfortable bed. Well equipped gym.
Limited lounge and food options within the hotel, guests must make such purchases elsewhere.
Limited lounge and food options within the hotel, guests must make such purchases elsewhere.
Dean
We only stayed the one night but we received early check in and some great advice for dinner. The room was great and we enjoyed the stay.
Jason
Nice hotel. Bummed the beautiful bar and lounge was not staffed/open on a Thursday. Most likely due to limited customers mid week.
Thor
Beautiful property, nice and clean room, very nice and friendly staff! HIghly recommend
BRADLEY
Highly recommend
Extremely friendly and attentive staff, nice rooms with good beds and lots of space
Andrew
Great customer sevice
Gerald
It is the nicest hotel room that has been from a Best Western.
Rick
Great place with friendly staff close to all amenities. Would definitely stay here again!
Alistair
Really fantastic experience. Room was very nice, location is quiet and convenient with lots of parking.
Carolyn
Beautiful spot by the river. Room was very clean, spacious, and comfortable.
Robert
Very nice room.
Robert
Very nicely renovated, spacious suite and good value. parking was easy and free. Staff were friendly and helpful although sometimes the front desk was empty. Not a big deal though as they responded when needed. Best place to stay in Trail I'd say.
Denny
Clean and great location
Dave
The hotel itself was great. We only dealt with the front desk person. She was very good. Our only concern was the area of town. We were warned that we should not walk i certain nearby areas. As to family resraurants in the area: o e \"bar & grill\" where you were compelled to listen to kereoke wailing. Food good, atmosphere seedy.
Julie
Awesome
Super comfy and great front desk staff
Darren
Crown Columbia Hotel Stay
Nice and cozy hotel with clean, modern rooms and beautiful views of Trail and the river.
Barbara
Trail Stay
The room was nice as usual but thete was not much staff around plus no coffee, muffins o fruit offered in the morning
Amanvir
Very close to everything
Scott
Very friendly staff and a very clean, spacious room.
Joseph
Spotless great bed
Cali
.
Sean
Amazing rooms with blackout curtains and really comfortable beds. No vending machines or anything for late night convenience and it would have been nice to have a fully staffed bar
Wendy
Fantastic Hotel
This is an awesome Hotel. Staff are wonderful, rooms are great.
Wendy
Great Hotel
This is an awesome Hotel. Staff are great. Rooms are lovely.
John
Very nice
Lisa
Lovely hotel within easy walking distance of restaurants and shopping. Close to river pathway.
Allan
Perfect staff
Excellent staff — exceedingly responsive and helpful. Nicely renovated space!
Louis
Great Hotel
Service is great, the room was top notch, one of the largest rooms I've had at a hotel. Price was decent as well.
robyn
We stayed in a suite with 2 kings. Plenty of room for our kids to spread out. Friendly staff and super comfy beds.
Wendy
Crown Columbia BW Trail
I arrived sick from our flight and the staff was very accomodating with extra towels and sheets. We kept adding days on to our stay and we were able to keep our same room. No problem. Excellent hotel in downtown Trail. Very walkable.
Wendy
Crown Columbia
Best Hotel in Trail
Wendy
Crown Columbia
This is a wonderful hotel to stay at in Trail. Perfect location and the staff and rooms are great.
Wendy
This is a great hotel in the perfect location in Trail, BC. We are staying for 14 nights in a suite with a kitchen. Spacious and comfortable. The staff are very friendly and helpful. Not far from Red Mountain, so great for skiing accomodation off the hill. We have stayed here on a few occasions and will continue as our son lives in Montrose. Well done Crown Columbia!
Mandy
A snowy, family visit.
We travelled with our two pups. We had a double king suite, gorgeous room, full kitchen.
All we could need.
All we could need.
Francina
The hotel was clean and the staff was very friendly. We enjoyed our stay
Michael
We had a suite with a kitchenette, which had most everything you would need in a kitchen. Everything was nice and clean. Also it had two TVs, a bathroom with a door ,2 king beds, couldn’t ask for anything better. Oh and a coffee bar in the lounge.
Thomas
The only place ill stay in Trail!!!
Marilyn
Beautiful room, very polite staff
jason
Very clean and spacious room. The king size beds and full kitchen were a big addition!
Hishan
Front desk kept ringing at night and no response
Christine
Hotel is clean and nice. Restaurant not open. Lounge not open. This is why chose this hotel. Had leave for food and drink. No breakfast either.
Ken
Terrific in Trail.
Surprisingly great place. Never been to Trail before but would def recommend
Michael
From the moment I arrived at the Hotel, it was clear that this was going to be a special experience. The level of service, attention to detail, and overall ambiance made my stay absolutely unforgettable.
Location: Perfectly situated in the heart of the city, the Pinnacle Hotel offers easy access to all the main attractions while maintaining a peaceful retreat from the hustle and bustle.
Service: The staff were exceptional—friendly, attentive, and always willing to go the extra mile to ensure my comfort. Whether it was the concierge helping with local recommendations or the housekeeping team keeping everything immaculate, every interaction was warm and professional.
Accommodation: The room was a haven of luxury and comfort. Tastefully decorated with a modern flair, it featured an incredibly comfortable bed, high-quality linens, and stunning views of the city skyline. The attention to detail was evident in every corner, from the elegant furnishings to the thoughtful amenities.
Dining: The on-site restaurant was a culinary delight. Each meal was a gastronomic adventure, with a menu that expertly balanced local flavors with innovative dishes. Breakfast was a highlight, featuring a fantastic spread of fresh, high-quality ingredients that set a great tone for the day.
Facilities: The hotel’s facilities were top-notch. The laundry provided a serene escape, the fitness center was well-equipped.
Location: Perfectly situated in the heart of the city, the Pinnacle Hotel offers easy access to all the main attractions while maintaining a peaceful retreat from the hustle and bustle.
Service: The staff were exceptional—friendly, attentive, and always willing to go the extra mile to ensure my comfort. Whether it was the concierge helping with local recommendations or the housekeeping team keeping everything immaculate, every interaction was warm and professional.
Accommodation: The room was a haven of luxury and comfort. Tastefully decorated with a modern flair, it featured an incredibly comfortable bed, high-quality linens, and stunning views of the city skyline. The attention to detail was evident in every corner, from the elegant furnishings to the thoughtful amenities.
Dining: The on-site restaurant was a culinary delight. Each meal was a gastronomic adventure, with a menu that expertly balanced local flavors with innovative dishes. Breakfast was a highlight, featuring a fantastic spread of fresh, high-quality ingredients that set a great tone for the day.
Facilities: The hotel’s facilities were top-notch. The laundry provided a serene escape, the fitness center was well-equipped.
Beverly
Loved our stay
Brayden greeted us. He is a delight with great personal skills and assisted us. We loved our stay and have been at Best Western hotels in all our towns on this road trip and not disappointed. Room was perfect. Every detail was well thought out. Brayden recommended Chinese restaurant double happiness across the street.and it so delicious! Great,job
Jennifer
The hotel was a welcome surprise. We just needed a place within walking distance to a concert hall. Clean and well kept updated where it's appropriate for a historic building. I didn't know what to expect, but it was one of my most comfortable stays ever! Worth every penny! I'll definitely stay here again!
Location & surroundings
Crown Columbia Hotel, BW Premier Collection
1399 Bay Avenue, Trail, Canada
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Crown Columbia Hotel, BW Premier Collection
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