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SureStay by Best Western Rossland Red Mountain

Trail-BC · Canada

1199 BC-3BView location

8.4/10Excellent491 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.6/108.6
Condition8.2/108.2
Neighborhood9.0/109.0
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay by Best Western Rossland Red Mountain

Whether you're booking a unique family vacation, a fun trip with friends or a corporate business trip, the SureStay Hotel by Best Western Rossland Red Mountain is the perfect place for your stay.

We welcome you to lodge in comfort and enjoy all that this picturesque B. C. region has to offer.

Enjoy your favorite activities amongst spectacular views as you hike, bike, or walk the trails of Rossland, B. C. With the famous Red Mountain Ski Resort and Redstone Golf Resort just a few kilometers away, it's never been easier to explore the great outdoors while discovering all that the quaint city of Rossland has to offer.

The SureStay Hotel by Best Western Rossland Red Mountain in Rossland, B. C. has immaculately clean suites equipped with up to-date amenities. Gaze at the lush winter snowfalls while relaxing in true alpine style in our large outdoor hot tub® tub.

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It's the perfect way to unwind after a great day of winter activities or tending to business needs. For all the skiing enthusiasts, SureStay Hotel by Best Western Rossland Red Mountain features a secure ski locker and wax room.

All of our guests can start their day with our free hot breakfast, offered each morning. Play board games in our social lounge and enjoy free guest laundry.

Located in Rossland, SureStay Hotel by Best Western Rossland Red Mountain is a 3-minute walk from Rossland Museum and 15 minutes by foot from Rossland City Hall. This hotel is 1.1 mi (1.7 km) from Rossland Public Library and 2.6 mi (4.3 km) from Redstone Resort Golf Club.

Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 19

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    19
  • Optional fees
    • Pet fee: CAD 20 per pet, per day
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Crib (infant bed) fee: CAD 5.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Rossland Museum 0.2 km / 0.1 mi
Nickleplate Park 0.8 km / 0.5 mi
Miners' Union Hall 1 km / 0.6 mi
Flux Climbing 1 km / 0.6 mi
Rossland Pool 1.1 km / 0.7 mi
Pioneer Park 1.2 km / 0.7 mi
Rossland Arena 1.2 km / 0.7 mi
Rossland City Hall 1.2 km / 0.8 mi
Rossland Skatepark 1.3 km / 0.8 mi
St. Andrew's United Church 1.5 km / 0.9 mi
Father Pat Monument 1.5 km / 0.9 mi
Rossland Public Library 1.6 km / 1 mi
Rossland Court House 1.7 km / 1.1 mi
Centennial Trail 1.8 km / 1.1 mi
Sacred Heart Catholic Church 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 43
  • Number of floors (main building): 2
  • Suites: 27
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
Show 6 more facilities & services
  • Air conditioning in public areas
  • Conference room
  • PhotocopierExtra charge
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 19 m²SUI.2Q-2
    SUITE TWO QUEEN BEDSPhoto unavailable7 photos

    SureStay by Best Western Rossland Red Mountain

    SUITE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    SureStay by Best Western Rossland Red Mountain

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    SureStay by Best Western Rossland Red Mountain

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 19 m²DBL.2Q-2
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    SureStay by Best Western Rossland Red Mountain

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 19 m²SUI.2Q-4
    SUITE TWO QUEEN BEDSPhoto unavailable3 photos

    SureStay by Best Western Rossland Red Mountain

    SUITE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    SureStay by Best Western Rossland Red Mountain

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT

    Photos are not available for this room type.

    SureStay by Best Western Rossland Red Mountain

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    SureStay by Best Western Rossland Red Mountain

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 19 m²SUI.NM-10
    SUITE NON SMOKINGPhoto unavailable5 photos

    SureStay by Best Western Rossland Red Mountain

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 19 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    SureStay by Best Western Rossland Red Mountain

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDS NON SMOKINGQUADRUPLE • TWO DOUBLE BEDS NON SMOKINGQUA.2D-NM

    Photos are not available for this room type.

    SureStay by Best Western Rossland Red Mountain

    QUADRUPLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 19 m²DBL.H6-10
    DOUBLE AccessiblePhoto unavailable3 photos

    SureStay by Best Western Rossland Red Mountain

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 19 m²DBL.2D-1
    DOUBLE TWO DOUBLE BEDSPhoto unavailable7 photos

    SureStay by Best Western Rossland Red Mountain

    DOUBLE TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    SureStay by Best Western Rossland Red Mountain

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    SureStay by Best Western Rossland Red Mountain

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    SureStay by Best Western Rossland Red Mountain

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    SureStay by Best Western Rossland Red Mountain

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    SureStay by Best Western Rossland Red Mountain

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay by Best Western Rossland Red Mountain

8.4
Excellent
491 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.2 /10
Neighborhood
9.0 /10
Amenities
7.6 /10
100 reviews shown
8/10
Excellent
01 Aug 2026
Paul
Basic.
10/10
Exceptional
01 Aug 2026
Kim
We had a pleasent stay the young man at the front desk was very helpful. We asked what were some good places to eat and what attractions we could see.
8/10
Excellent
26 Jul 2026
Cassie
Decent place for low cost and pet friendly.
10/10
Exceptional
17 Jul 2026
Darcy
Comfortable and quiet.
Partner
8/10
Excellent
12 Jul 2026
Kim
Okay for one night, but the doors are difficult to open.
Had to switch rooms because someone behind the building was smoking weed and the smell was coming in through the air vents into our room.
Dog friendly!!! Big plus.
Pet
10/10
Exceptional
12 Jul 2026
Penelope
Very clean, and comfortable beds and linen.
Well worth the very short drive out of town.
8/10
Excellent
06 Jul 2026
Shelley
This was a perfect stop on our road trip! Hotel was clean and comfortable. Breakfast was underwhelming, but other than that, it was great.
Family_with_children
8/10
Excellent
05 Jul 2026
Jerry
Pet friendly but not really. A close by trail is the best. Very small room, but made it work. The room was lit up like a light bulb even with black out curtains. Take your eye mask for sure.
Partner
10/10
Exceptional
05 Jul 2026
Anica
Easy to access. Lots of parking. Rooms clean. Stuff friendly.
Friends_and_family Friends
10/10
Exceptional
05 Jul 2026
Anica
Easy to access. Lots of parking spots. Rooms very clean.Breakfast decent. Staff friendly. Will book again.
Partner
10/10
Exceptional
01 Jul 2026
Kaila
The room was very clean, bed was comfortable, and the continental breakfast was decent. The hot tub was closed but it was a pleasant overnight stay nonetheless.
Self
10/10
Exceptional
28 Jun 2026
Tatiany
We had a restful night after Trial swim meet. It is near all amenities, the staff if kind and room clean.
Family_with_children
10/10
Exceptional
24 Jun 2026
Patricia
Great location, clean, friendly staff
Partner
10/10
Exceptional
21 Jun 2026
Clyde
Staff was courteous and caring. We booked a minimum rate room that was only available on second floor requiring climbing stairs. When I asked for a room on the first floor because my wife had a bad knee, the attendant up graded to a room on the first floor at no additional charge.
Family
8/10
Excellent
15 Jun 2026
Richard
Hotel room was clean , comfortable. Staff very friendly checking in ! About 5-7 min drive to down town. Parking was easy . Continental breakfast in morning was pretty weak though .
Would probably stay in Trail next time.
Partner
10/10
Exceptional
11 Jun 2026
Nirmal
Excellent
6/10
Pleasant
28 May 2026
Barbara
We stayed last wknd, the rooms have been renovated which was nice, beds and pillows were amazing.

My only complaint would be the ants in our room and around the outside of the door, long black hair in the bathroom floor and bathtub. (I'm blonde, so very noticeable)
I would however not classify this property as a hotel but a motel would be a more appropriate description.
Friends_and_family Family
6/10
Pleasant
24 May 2026
Crystal
Ac didn’t work in our room for more than ten minutes and it would shut off. Woke up a sweat puddle.
Partner
8/10
Excellent
23 May 2026
Stuart
Clean rooms but noisy hallways
Partner
8/10
Excellent
21 Apr 2026
Ken
Staff were very helpful, great room for a one night stay
Partner
8/10
Excellent
20 Apr 2026
Dylan
The rooms were really clean. The beds were comfortable. We checked in after hours and the instructions on how to do so were very clear. Our tv was the only thing that didn't work. Other than that, we would stay there again
8/10
Excellent
12 Apr 2026
James
Great location and friendly staff
10/10
Exceptional
12 Apr 2026
Robin
If visiting Rossland, B.C., I can highly recommend Best Western’s Sure Stay Motel. . Formerly The Scotsman’s and under cared for has been upgraded to Best Western’s standards As the photos will attest the motel is clean, a welcoming manager, an adequate continental breakfast, safe and quiet. All aspects of our room has been upgraded and upon personal inspection. I found no mold or dust whatsoever ever. Highly recommended.

Partner
8/10
Excellent
11 Apr 2026
Doug
Good value for the price. Bathroom is a little small but overall a good room. Parking good and room clean.
10/10
Exceptional
07 Apr 2026
Cindy
Had everything we needed
Family
6/10
Pleasant
06 Apr 2026
Kevin
Room was clean and tight. Location is convenient on highway, but hard to reach town. Breakfast window was small, and never opened one day.
10/10
Exceptional
16 Mar 2026
Tina
Perfect location; nice and clean.
Partner
8/10
Excellent
12 Mar 2026
Sean
Good
10/10
Exceptional
26 Feb 2026
Juanita
The motel was conveniently located between downtown Rossland and Red Mountain resort. The room was clean and the staff were friendly and courteous. The hot tub was attractive and well-maintained, although it could have been hotter. The continental breakfast was adequate.
Partner
10/10
Exceptional
23 Feb 2026
MATTHEW
all good. we had a great stay.
8/10
Excellent
23 Feb 2026
Melissa
Rooms are small in size, especially rooms with two beds. Rooms are clean with comfotable beds. All staff are very helpful and courteous. Continental breakfast is small (Toast, muffins, yogurt) could use more selection. Only minor issue was we requested our room to be tidied on two occasions and it was not done. They have a small housekeeping crew that perhaps doesnèt have the time they need to get to all the requests. It was no problem getting clean towels, soap, cups, etc replace by the front deask so we made do.
Family
10/10
Exceptional
16 Feb 2026
Jonathan
The town was awesome
Leisure Partner
2/10
Poor
07 Feb 2026
Maureen
The room was not clean and fell well below expectations. There was dust on the side table and in the shower nook, hair in the bathroom corners, soap scum on the shower walls, and a stained, foul-smelling shower curtain that appeared not to have been laundered. The kitchen walls were also dirty.

The towels smelled old and stale, and the room had a strong old-carpet odor, likely due to the age of the building. When we went to the front desk the next day to raise our concerns, no staff were present. We stayed for two nights and did not receive housekeeping service on the second day.

For the price charged, spending an additional $20–30 would get a much cleaner room and significantly better service at a larger hotel chain.
10/10
Exceptional
05 Feb 2026
Jerome
Comfortable room and bed for this guy flying solo to ski Red Mountain. The lifts are about 10 minutes up the road … so this location is perfect.
8/10
Excellent
01 Feb 2026
Linda
The staff was very nice and courteous.
Leisure Pet
8/10
Excellent
13 Jan 2026
Derek
Room was quite small but very clean and tidy. Bed was comfortable. Great shower, hot water and good water pressure.
10/10
Exceptional
10 Jan 2026
Jay
clean nice
Friends_and_family Family
6/10
Pleasant
18 Dec 2025
Patricia
Very friendly staff. Door was somewhat difficult to open and had to get assistance from the front desk, but they were quick to help out. My large dog was welcomed!
Business_and_leisure Pet
10/10
Exceptional
13 Dec 2025
Natalya
I stayed for one night and everything was good. Good customer service at the reception, clean room, white towels. I had a good sleep as well.
Business Self
8/10
Excellent
16 Nov 2025
Gib
Very clean room. The Staff was friendly and helpful. The continental breakfast is just that: cereal, toast, muffins and coffee. I'd stay there again.
Business Self
4/10
Poor
07 Nov 2025
Kelly
Gave us the wrong room twice. Check in took awhile . Front desk was good and everything got sorted.
Leisure Family_with_children
10/10
Exceptional
03 Nov 2025
Heather
The beds were great.
Friends_and_family Family
10/10
Exceptional
31 Oct 2025
Sharon
Super nice staff, rooms well kept, just around the corner from downtown Rossland and minutes from Trail. It's a road side motel but it's clean, quiet and easy to get to.
Business Self
4/10
Poor
07 Oct 2025
Monique
Bedroom so small we had to climb to the end of the bed to get out it.

Colony of sting bugs at our doorstep not swept.

Room never cleaned nor beds made during our two day stay.
10/10
Exceptional
01 Oct 2025
Tara
It was great
Friends
10/10
Exceptional
25 Sep 2025
Stephen
The hotel has been very nicely updated. The staff were very friendly and it made for a wonderful stay.
Partner
10/10
Exceptional
25 Sep 2025
Bradley
This property surprised us. It looks old from the outside but the rooms have been updated, are modern and clean. The water pressure in the shower was incredible - great shower. The bed was comfortable, our dog was welcome (Rossland itself doesn’t have many dog friendly establishments) continental breakfast was included.
Leisure Pet
10/10
Exceptional
21 Sep 2025
Rhondel
Great place
10/10
Exceptional
21 Sep 2025
Carl
For its age, this place has been well maintained. It’s quiet and handy to everything.
6/10
Pleasant
19 Sep 2025
Amy
Property was nice and clean..unfortunately the 2 dbl/qu bed rooms are extremely small..and there’s nowhere to eat within 15 mins ..nothing to do on the property at all..gas station right next door but that’s it..free breakfast was nice but just basic..it was ok and for the price I’d stay there again
10/10
Exceptional
15 Sep 2025
Barry
Great place to stay. 1 min outside Rossland. Easy to find, rooms are clean, fresh with all the basic amenities. Good value.
10/10
Exceptional
14 Sep 2025
Hélène

Great

Great as always.
Friends_and_family Family
8/10
Excellent
11 Sep 2025
Chris
Easy to park
Business Self
8/10
Excellent
05 Sep 2025
Janice
Good price, clean and staff are responsive to problems.
Leisure Partner
8/10
Excellent
05 Sep 2025
John
Nice room, I think compact would be the best description. Served our needs.
Leisure Family
8/10
Excellent
25 Aug 2025
JOHN
Great check in staff!!
Business Partner
10/10
Exceptional
24 Aug 2025
Alexander
Nice stay, small room but did the trick.
10/10
Exceptional
24 Aug 2025
Shelby
This property is a diamond in the rough. Newly renovated rooms. Beautiful views. Clean, quiet. Excellent staff. Have stayed twice and would again. Reasonably priced.
Highly recommend!!
Leisure Family
6/10
Pleasant
23 Aug 2025
David

Ok for a night

Was ok for one night, but room was stuffy as didnt have a window that could open. AC was loud. Breakfast was ok with limited selection.
Partner
10/10
Exceptional
20 Aug 2025
Siyao
We like this place.
Leisure Family
8/10
Excellent
20 Aug 2025
Pamela
Great staff, very friendly! Beds are very comfortable.
Friends_and_family Family
10/10
Exceptional
18 Aug 2025
Alan
Nice and comfort place to stay for a night
Leisure Family
6/10
Pleasant
15 Aug 2025
Elfrieda
Decently clean but not quite as the pictures pictured it to be
Leisure Friends
6/10
Pleasant
14 Aug 2025
Shelley
Well once again the rooms were dirty and I brought along cleaning supplies to clean. My daughter’s room had blood stains right through to the sheets below. It appeared they tried to remove the stain and forgot about it. Really gross though, should have changed the top cover and not try to remove the stain. We had two rooms and both were dirty. My daughter’s room was real smelly. I brought quilts to sleep on and cover with. We went to Walmart in Trail and bought for my daughter. Most of the staff were good. There was one talkative guy. The female named Cherri was amazing. Then there was a real grumpy female. I had high hopes they had fixed their cleaning issues but that hadn’t happened, lesson learned. The continental breakfast is okay, you have to continually ask for things to be refilled and they do fill it when asked. Don’t eat the bread though. The talkative guy puts his fingers through his hair and then touches the bread, all the bread, as he is either stocking or taking away. One positive, the beds are the best I have ever slept in. Go with quite low expectations if you’re going to stay here.
Leisure Family_with_children
8/10
Excellent
13 Aug 2025
Kirk
Easy to get to location, worked great for us as a place to stay while travelling through the area.
Leisure Family_with_children
6/10
Pleasant
09 Aug 2025
Wayne
This was a roadside hotel I was happy with what I got, a clean room with comfortable beds, I would not hesitate to stay here again should the need arise. Rossland in the summer is not the greatest, restaurants were non existent we ended up eating a pogo and fries at a bar the french fries were exceptional though. The people were friendly just not a lot to due in a ski town in the summer
Leisure Family
8/10
Excellent
06 Aug 2025
Mary
The property was convenient for our needs as we were there for a family reunion.
Customer service in the way of a greeting/welcome could be a little warmer.
We had a kitchinette which was convenient and very clean. The bedroom area is very small and I think the beds were doubles. If there had been 4 of us it would have been very cramped.
Breakfast was provided but it was minimal at least not what has been provided at other Best Westerns.
Overall, our stay was pleasant, quiet and Rossland is beautiful. The facility provided a clean, safe and secure place to stay.
Leisure Family
10/10
Exceptional
05 Aug 2025
Helen
Comfortable beds
Leisure Family
6/10
Pleasant
05 Aug 2025
Irene
Hotel did not provide basic housekeeping, no replacement of towels, tissue paper, garbage collection, poor breakfast provided, ran out of juice, butter, pastries. Stayed over long week-end, and the facility did not appear to be prepared, although there were a number of families and construction workers as guests.
Leisure Family
6/10
Pleasant
04 Aug 2025
Kelsey
The staff was not friendly at all. One of the instructions for check in on Expedia is to call ahead and they were annoyed to answer the phone and said to come in at check in time so not clear on why you need to phone to be treated rudely and then come in to check in to be treated rudely as well.

The rooms were clean-ish. Meaning walls were not wiped down, showers had hair in them and there were spiders and spider webs in every corner of the room. Rooms are small with not a lot of space around the beds.
Leisure Family
10/10
Exceptional
04 Aug 2025
shannon
We enjoyed the location and friendliness
Leisure Family
4/10
Poor
04 Aug 2025
Kemal
Run down, and horribly over priced for what you get. It'll do in a pinch, but try elsewhere first.
Leisure Self
10/10
Exceptional
01 Aug 2025
kevin&tanya
This property is older but is good. We stay here every year on our way through the Kootneys and we will continue staying here. There is a nice walking trail to downtown as you are a little bit out of town. It is always quiet and the rooms are normally fairly clean. We had a room that was not quite up to our expectations and the onsite staff took care of it quickly.
I would recommend this place for both cost, and the location to walking trails and hiking trails. It is also right across the highway from the museum.
Leisure Family_with_children
6/10
Pleasant
29 Jul 2025
Todd
The girl that checked me in clearly doesn’t want to work there or, anywhere, possibly.
Leisure Partner
4/10
Poor
28 Jul 2025
Lakhwinder
There is no cleaning on the chiars
Leisure Partner
6/10
Pleasant
21 Jul 2025
Wendy
Front desk clerk very unfriendly no greeting no smile hardly spoke.
Leisure
8/10
Excellent
20 Jul 2025
Kathy
beds were super comfy
room was clean and quiet
check-in was easy
the breakfast was minimal
6/10
Pleasant
18 Jul 2025
Susan
2 queen beds in room left no room and could not get out of bed up against a wall
2/10
Poor
16 Jul 2025
Scott
The room is not clean. Hairs everywhere stains on sheets coffee spilled down side of desk. Not to Best Western affiliate standards. They should do a surprise inspection and take their name off the building. I have spent three months in hotels for work this year and this is the worst for cleanliness.
Business Self
8/10
Excellent
16 Jul 2025
Agnes
The hot tub was dirty and Luke warm at best, the staff were nice though and we slept well
8/10
Excellent
14 Jul 2025
Chris
Comfortable beds
Leisure Family
8/10
Excellent
11 Jul 2025
Jeff
Close access to town and trails. Breakfast was meh, but it was nice having a complementary one. Found a town access trail that was a direct shot to the flying steam shovel. Overall, would likely book there again.
Leisure Partner
10/10
Exceptional
05 Jul 2025
Margret
Friendly check in, nice room close to Rossland city.
8/10
Excellent
04 Jul 2025
Maurice
Clean
8/10
Excellent
02 Jul 2025
Kristina
Older motel, but clean and quiet.
Partner
8/10
Excellent
01 Jul 2025
Brent
Quiet room
Leisure
8/10
Excellent
30 Jun 2025
chunying
Good place quiet and safe.The receptionist so nice
8/10
Excellent
24 Jun 2025
Janice
Only complaint is TV didn’t work.
Friends_and_family Family
8/10
Excellent
20 Jun 2025
George
W would stay again but it would be helpful if the maid service was active during our stay
8/10
Excellent
13 Jun 2025
Michael
I
8/10
Excellent
20 May 2025
Erika
The room smelled a bit like urine in one spot.
Leisure Partner
8/10
Excellent
13 May 2025
Cheryl
It was smelly
Leisure
8/10
Excellent
24 Apr 2025
Cara Lynn
Close to the hill clean and reasonable.
Leisure
10/10
Exceptional
20 Apr 2025
David
Affordable option close to the ski hill, the charming town of Rossland, and lots of natural beauty.
Business Self
10/10
Exceptional
08 Apr 2025
Wes
Clean and very quiet room. Good location to Rossland and Red Mountain.
Leisure Self
8/10
Excellent
31 Mar 2025
Ann
Perfect, simple hotel at a reasonable price. Really appreciated the laundry machines.
Partner
10/10
Exceptional
27 Mar 2025
Sierra
It was nice
Leisure Self
6/10
Pleasant
15 Mar 2025
Robert
Great location
Stinky carpet and the bed
Leisure Self
8/10
Excellent
10 Mar 2025
james
Fairly inexpensive roadside motel with clean rooms. It's just off the highway but there is not much traffic at night. Breakfast was good but simple. Only 5 minutes to Red and Rossland.
Leisure Friends
8/10
Excellent
09 Mar 2025
Monte
Front desk girl seemed unhappy to even be there. Check in went fine but man did I feel unwelcome. Continental breakfast was sugar food. Room was clean.
Leisure Family

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SureStay by Best Western Rossland Red Mountain
1199 BC-3B, Rossland, Canada

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SureStay by Best Western Rossland Red Mountain

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