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Best Western Plus Columbia River Hotel

Trail-BC · Canada

1001 Rossland AvenueView location

8.8/10Excellent777 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.8/108.8
Condition8.8/108.8
Location9.0/109.0
Neighborhood8.0/108.0
Value7.0/107.0
Amenities8.6/108.6
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Columbia River Hotel

Situated on the mighty Columbia River in the West Kootenay region of Trail, British Columbia is a special place of international sport and civic pride, of natural beauty and industry.

You will find our award-winning boutique hotel downtown in the heart of Trails business district near Trail Memorial Center, Fortis BC and Teck Metals Ltd. -your own personal oasis and a true home away from home for those who know and appreciate the best.

Read more about this hotelShow less

A stay at Best Western Plus Columbia River Hotel places you in the heart of Trail, within a 5-minute walk of Columbia River and Trail Memorial Centre. This hotel is 0.6 mi (0.9 km) from Charles Bailey Theatre and 1 mi (1.6 km) from Trail Aquatic & Leisure Centre.

Make yourself at home in one of the 57 individually furnished guestrooms, featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment.

Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include complimentary wired internet access, a computer station, and express check-in. Planning an event in Trail? This hotel has 800 square feet (74 square meters) of space consisting of a conference center and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately CAD 13.65 to 19.95 for adults, and CAD 13.65 to 19.95 for children
    • Crib (infant bed) fee: CAD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Columbia River 0.3 km / 0.2 mi
Regional District of Kootenay Boundary 0.3 km / 0.2 mi
Trail Memorial Centre 0.3 km / 0.2 mi
Piazza Colombo 0.4 km / 0.3 mi
Trail City Hall 0.5 km / 0.3 mi
Trail & District Public Library 0.7 km / 0.5 mi
The Trail Museum & Archives 0.7 km / 0.5 mi
Trail Riverfront Centre 0.7 km / 0.5 mi
Charles Bailey Theatre 0.7 km / 0.5 mi
Riverside Walkway Park 0.8 km / 0.5 mi
Royal Theatre 0.8 km / 0.5 mi
Daniel Street Park 0.9 km / 0.5 mi
Rotary Park 1 km / 0.6 mi
Gyro Park 1.7 km / 1.1 mi
Trail Aquatic & Leisure Centre 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 57
  • Number of floors (main building): 4
  • Suites: 2
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
Show 27 more facilities & services
  • Laundry service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper stand
  • SupermarketExtra charge
  • ShopExtra charge
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Ski storage
  • Café
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Columbia River Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Plus Columbia River Hotel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Columbia River Hotel

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Columbia River Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Columbia River Hotel

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA

    Photos are not available for this room type.

    Best Western Plus Columbia River Hotel

    SUITE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Plus Columbia River Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKING • 28 m²QUA.2Q-NM
    QUADRUPLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable3 photos

    Best Western Plus Columbia River Hotel

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable3 photos

    Best Western Plus Columbia River Hotel

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Columbia River Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 28 m²SUI.C4-1
    SUITE CAPACITY 4Photo unavailable5 photos

    Best Western Plus Columbia River Hotel

    SUITE CAPACITY 4

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C4-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Columbia River Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-1
    DOUBLE AccessiblePhoto unavailable4 photos

    Best Western Plus Columbia River Hotel

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Columbia River Hotel

8.8
Excellent
777 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
9.0 /10
Neighborhood
8.0 /10
Value
7.0 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
13 Jul 2026
Gerald
Stay was good for the price that was charged was hoping that there was a continental breakfast.
The value of the stay wasn’t what I expected
Friends
10/10
Exceptional
10 Jul 2026
Craig
The staff were super friendly and accomomdating
Family
10/10
Exceptional
09 Jul 2026
BRENT
We decided to stay in Trail due to the lack of decent accomodation in Castlegar and we are very glad we did. This hotel was excellent. It was so clean, bed was comfortable, such good pressure in the shower. Would highly recommend it and we would stay there again.
Partner
10/10
Exceptional
09 Jul 2026
Jean
Lovely room and very kind staff. The restaurant attached is fine dining. Rather fancy but very good.
Self
10/10
Exceptional
08 Jul 2026
David
Y
10/10
Exceptional
05 Jul 2026
Edmond
Great rooms.secure and very clean. Close to downtown. Lots of parking. Restaurant on site but didn't use it as was high end.
Partner
8/10
Excellent
03 Jul 2026
Darwin
The staff was helpfull and very friendly
Self
10/10
Exceptional
01 Jul 2026
Melissa
Pleasant, professional staff. Very clean hotel. Lovely place to stay.
Family_with_children
8/10
Excellent
21 Jun 2026
Carol
Great locations.
Partner
10/10
Exceptional
20 Jun 2026
Gilbert
Staff were polite, thoughtful and helpful. Parking was easily accessible. The place was clean and tidy and well presented. Access to a laundry machine was free including laundry detergent. The fitness area and equipment were well kept in a nice space.
Partner
10/10
Exceptional
17 Jun 2026
Cecil
Parking was good , rooms were very nice and quiet.only stayed one got but would recommend, did not check gym and hot tub.
Partner
10/10
Exceptional
05 Jun 2026
Mike
Great staff
Family_with_children
10/10
Exceptional
03 Jun 2026
Orest
Great hotel and friendly staff. Rooms are nice and clean and updated. Located very conveniently to downtown. Have stayed 3 times here and never had issues or any noise problems. Has a nice hot tub in the hotel and a high end steak house even. Would recommend if staying in Trail!
Self
10/10
Exceptional
30 May 2026
Dawn
Great clean and spacious room with a nice hot tub.
10/10
Exceptional
25 May 2026
Suzanne
Room was great - the bed was so comfortable. Convenient location within walking distance of where we needed to go.
We had dinner in the restaurant. Prices are more than we usually like to spend, but the food was amazing!
Friends
10/10
Exceptional
25 May 2026
Bryan
Good location
Friends
10/10
Exceptional
24 May 2026
Elizabeth
Hotel access was great, easy parking, staff welcoming and knowledgeable. Room, while a bit dated was clean. All in all a good experience
Friends
10/10
Exceptional
20 May 2026
Rhonda
Our check-in was smooth and quick. The young man at the front desk was friendly, helpful and efficient.
Partner
8/10
Excellent
14 May 2026
Dave
Easy to get in lots of room quiet
Partner
10/10
Exceptional
02 May 2026
Terri
A lovely, hotel with comfortable and spacious room, lovely linens, and a great on-site restaurant.
We appreciated the coupon for a complimentary appetizer at the restaurant, and must say that the main course we ordered was absolutely delicious. It’s a small restaurant and somewhat pricey, but lovely atmosphere and great stuff.
8/10
Excellent
01 May 2026
Hans
Great location 1 block from the hockey rink. Clean, quiet room. Workout room was nice as well.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Ekta
Hot tub was so good
Partner
10/10
Exceptional
03 Apr 2026
rob
Great spot.
8/10
Excellent
13 Mar 2026
Teresa
Friendly staff and close to many amenities- restaurants, grocery stores and a liquor store
10/10
Exceptional
11 Mar 2026
Jeff
All good
8/10
Excellent
05 Mar 2026
Liezel
We had a comfortable stay here. The room was clean and staff were friendly.
10/10
Exceptional
26 Feb 2026
John
Yes, Great room and staff.

10/10
Exceptional
19 Feb 2026
Gordon
Everything was fine as usual.
Self
10/10
Exceptional
18 Feb 2026
Robert
clean room, staff, amenities, helpful staff and central location
Leisure Self
10/10
Exceptional
16 Feb 2026
Isabelle
Clean room, nice hot tub, comfortable bed, and nice staff.
Leisure Family_with_children
6/10
Pleasant
04 Feb 2026
LISA M
Terrible pillows. Second time we have stayed at a renovated best western plus and had a poor sleep due to lousy pillows
Partner
10/10
Exceptional
03 Feb 2026
Gerald
Room was great, staff friendly.
Leisure Partner
10/10
Exceptional
03 Feb 2026
Carol
Room was great. Renos are well done but it is not wheel chair friendly.
Great staff! Would stay there again.
Leisure Partner
10/10
Exceptional
31 Jan 2026
Stevan
Pleasant staff. Clean room
10/10
Exceptional
25 Jan 2026
hanyuan
all
10/10
Exceptional
16 Jan 2026
katie
Friendly staff. Clean.
4/10
Poor
13 Jan 2026
Rachael
Your website showed a restaurant/lounge in the hotel as well as breakfast and neither were opened during our stay.
Leisure Family
10/10
Exceptional
12 Jan 2026
Douglas
Quiet, safe comfortable
Business Partner
10/10
Exceptional
05 Dec 2025
Jeff
All good
10/10
Exceptional
28 Nov 2025
Jeff
all good
10/10
Exceptional
28 Nov 2025
Lisa
We stayed for one night for a work event. The hotel was nicely updated, the staff were very friendly, the room was clean and the bed was super comfy! I would recommend staying here and will be the next time we stay in Trail.
Business Partner
10/10
Exceptional
26 Nov 2025
John
Great place!
Business Self
10/10
Exceptional
23 Nov 2025
Doug
Very good property
Business
10/10
Exceptional
15 Nov 2025
Matthew
Front desk staff was super friendly and accommodating. Room was clean and ready for 12:30 check-in.
Leisure Family_with_children
10/10
Exceptional
14 Nov 2025
Jeff
all good
10/10
Exceptional
06 Nov 2025
Jeff
Great as always
Business
10/10
Exceptional
19 Oct 2025
Gary
Nice clean hotel, friendly staff
10/10
Exceptional
12 Oct 2025
Jill
.
10/10
Exceptional
12 Oct 2025
Lori
The hotel remodel is just lovely. The workmanship is topnotch. The front desk staff was exceptional. We were always greeted with a smile, hello and 'how are you doing?'.
Leisure Partner
10/10
Exceptional
09 Oct 2025
Gagandeep
Reception service very good and staff very nice
Business_and_leisure Friends
10/10
Exceptional
03 Oct 2025
Brenda
Very nice hotel.
Leisure Family
8/10
Excellent
27 Sep 2025
Michael
Very friendly, helpful staff. Conveniently located.
Leisure Partner
10/10
Exceptional
26 Sep 2025
Robin
It was very reasonably priced. Not fancy. Had everything you needed. It was clean and quiet. The staff were very nice and helpful. 10/10 would recommend
Leisure Family
10/10
Exceptional
23 Sep 2025
Harvey
Clean and quiet
Leisure Self
10/10
Exceptional
23 Sep 2025
Lynda
The location was great for what I needed, easy to drive out of town and walkable to shops and restaurants. The room was clean and comfortable. I did not get time to try out the fitness room, hot tub or restaurant there.
Leisure Self
10/10
Exceptional
17 Sep 2025
Wendell
Our ‘go to’ place to stay in the Trail/Castlegar area.
10/10
Exceptional
15 Sep 2025
sigrun A
So far everything is great 😊
Leisure Partner
10/10
Exceptional
14 Sep 2025
Michael
Very good old hotel with an excellent location in Trail BC
10/10
Exceptional
04 Sep 2025
Katherine
On a busy highway but the staff were excellent and the steakhouse restaurant was wonderful
Business Self
8/10
Excellent
02 Sep 2025
Gloria
I enjoyed being able to go to the garden room for breakfast. I did not like the fact there was not ice on every floor. Having to go to the basement for someone with a walker was not confident. Hence only 4 stars.
Leisure Self
10/10
Exceptional
29 Aug 2025
Wendell
Great stay.
Leisure Family
8/10
Excellent
29 Aug 2025
Robert
Great overall stay fir one night, would definitely recommend.
8/10
Excellent
27 Aug 2025
Les and Maddy
The room was clean and the bed very comfortable. Front desk staff was polite and efficient.
Leisure Partner
10/10
Exceptional
26 Aug 2025
Brenda
The person at guest services was excellent . Friendly , informed us of everything and even told me I was a member even though I had forgotten . Definitely would stay there again
Leisure Family
10/10
Exceptional
25 Aug 2025
Wayne
The staff are very friendly and helpful when i asked about dining options.
Leisure Self
10/10
Exceptional
25 Aug 2025
Debbie C
We travelled on our motorcycle and this hotel was easy to find and park. We also appreciated the on site restaurant. The food was delicious and the staff was accommodating. We also liked the fact there were several fast food options nearby.
Leisure Partner
10/10
Exceptional
23 Aug 2025
Carina
Staff was extremely friendly and nice.
Business Family_with_children
10/10
Exceptional
15 Aug 2025
Mark
Beds were so comfortable
10/10
Exceptional
13 Aug 2025
Luis
The hotel has a great restaurant and liquor store conveniently located and the staff is friendly and super professional.
Leisure Family
10/10
Exceptional
10 Aug 2025
Louanne
All staff great
Leisure Family
8/10
Excellent
05 Aug 2025
Kristen
Great stay and exactly what I expect when staying at a Best Western. The woman (I think her name is Danielle) who checked us in is really good at what she does - very professional yet personable and approachable.
Leisure Family_with_children
10/10
Exceptional
04 Aug 2025
CHARITY
The staff was very polite, very clean and comfortable room.
Leisure Partner
10/10
Exceptional
29 Jul 2025
Tristan
Staff was nice and accommodating. We loved how centrally located the hotel was within the town.
Leisure Family
8/10
Excellent
28 Jul 2025
Shaila
Staff was excellent! Our AC didn’t work in our room and the front desk was fast to change our room. Bed was comfortable.
Leisure Partner
10/10
Exceptional
25 Jul 2025
Chris
Nice clean place to stay.
8/10
Excellent
24 Jul 2025
Jocelyn
its clean
Leisure Partner
10/10
Exceptional
21 Jul 2025
lorna
Room was nice and clean. On site restaurant was not open
Leisure Family
10/10
Exceptional
17 Jul 2025
Ronda
Far exceeded our expectations. The room was clean and comfortable. The staff were friendly and welcoming. We would stay here again
10/10
Exceptional
16 Jul 2025
Dean

Great place to stay

I have been coming here for quite sometime now and is always consistent with their quality service and amenities.
Business
10/10
Exceptional
16 Jul 2025
Carol
Had a great time very friendly staff
Leisure Partner
10/10
Exceptional
10 Jul 2025
Randy
Thumbs up
10/10
Exceptional
10 Jul 2025
Ron
This property is in a good location near the downtown area. Easy to walk to restaurants and shops.
Leisure Partner
8/10
Excellent
10 Jul 2025
Tashia
Front desk staff were so polite and helpful, made the whole experience great!
Leisure Family
10/10
Exceptional
09 Jul 2025
Lucien
We were very impressed with the cleanliness of the entire room/hotel! Everything seemed up to date and in great shape. Carpeting, linens etc. all looked new.
Would definitely recommend and will look forward to our next stay!
Business Family
10/10
Exceptional
08 Jul 2025
Jordan
The outside of tbe building and the lot could use some love. But the moment you dteo theough those doors its a beautiful hotel
Business Self
10/10
Exceptional
05 Jul 2025
Ravinder
All was nice but in morning no breakfast that was nt good
10/10
Exceptional
30 Jun 2025
Sharon

Clean and Comfortable

i stayed for 8 days, i would highly recommend staying here. the place is clean and comfortable.
Friends_and_family Family
10/10
Exceptional
22 Jun 2025
Michael

Outstanding in every way!

Outstanding in every way - including some surprises!
(1) Convenient location to downtown area of restaurants & shops good parking on hotel grounds.
(2) Young man greeting us at reception @ 3 pm 6/21/2025 was very friendly, explained facilities well
(3) 2nd floor room was very quiet: king bed was really comfy, bedding, size of room, big TV, nice WC, in room pod coffee maker, microwave & mini frig handy!
(4) Went for Happy Hour at the steakhouse. Reg menu a bit pricey but HH was excellent.
We got two $17 HH filet mignon cheeseburgers (wow!) came with skinny fries (bit salty) and we got a couple $6 HH beers.
Reception gave us a $15 credit for an appie as a promo for their HH
Adam (charming Scotsman) in the resto recommended the standard menu $19 (-$15 credit) wedge salad: blue cheese dressing & bacon - enough to share and the best wedge I've had. Our waitress was also lovely (missed her name).
Really nice restaurant, outstanding food & great staff.
(5) BONUS: they have a large W/D in their gym: free for hotel guests to use!
All in all a great choice for Trail!
Partner
10/10
Exceptional
20 Jun 2025
Patti
Friendly staff , very clean and welcoming
Leisure Family
8/10
Excellent
08 Jun 2025
Pierre
Convenient location; cleanliness
10/10
Exceptional
03 Jun 2025
Tamsen
.
Business Self
10/10
Exceptional
30 May 2025
Theo
Friendly and helpful staff. Clean room.
And very accommodating as i had to change my check out day.

Would definitely stay here again.
Business Self
10/10
Exceptional
21 May 2025
Scott
Big parking lot, Great staff
Business
8/10
Excellent
18 May 2025
Lesa
Staff were excellent rooms clean
10/10
Exceptional
06 May 2025
John
Convenient restaurants and various entertainment
Leisure Family
8/10
Excellent
03 May 2025
Charles
Good location in town
Leisure Friends
10/10
Exceptional
25 Apr 2025
James
A very nice atmosphere & lovely room
Leisure Partner
10/10
Exceptional
24 Apr 2025
Kathy
Very helpful front end staff!
8/10
Excellent
21 Apr 2025
Jodi
Was happy to hear that there is security during the evening with what is going on across the street.
10/10
Exceptional
13 Apr 2025
Richard
Staff was great and the rooms are very nice and clean
Business Self

Location & surroundings

Best Western Plus Columbia River Hotel
1001 Rossland Avenue, Trail, Canada

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Best Western Plus Columbia River Hotel

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