The Carre Arms Hotel

United Kingdom , Lincolnshire
SLEAFORD, 1 Mareham Lane
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50 reviews shown

4/10

Poor

10 Nov 2024

James

Rather Tired But The Staff Make an Effort

The rooms are rather quirky and give the impression of being not that clean. Carpets are not a good idea! The staff were friendly and efficient. The rooms were very cold and there was no heating on overnight.

Partner

6/10

Pleasant

08 Oct 2024

Shane

Nice but shame about the outside light

Clean and friendly place. Lovely king bed. Unfortunately the external lights that light up the building were right outside the bedroom window, we was hoping they’d be turned off when the bar/restaurant closed but they weren’t… it was like having daylight shine through the curtains the whole night which effected our sleep massively. Room 25 for anyone interested.

Partner

10/10

Exceptional

05 Oct 2024

Jason

Had a lovely two night stay in this hotel this week.

Leisure Family

10/10

Exceptional

03 Oct 2024

Verified traveler

Very comfortable stay. I will definitely stay at the Carre Arms again if I am in the area.

Self

6/10

Pleasant

19 Sep 2024

Kirsty

The bedding and bathroom was clean but the cushioned top on the dressing table stool was filthy and the furniture was very tired and old
Needs updating

Business

8/10

Excellent

06 Sep 2024

Marcus

Hotel room was small but clean and well equipped. Bed was comfortable. Decent shower and plenty of hot water. Convenient for town with parking. Good value.

Leisure Friends

8/10

Excellent

24 Mar 2024

John

Good for me in terms of location. Quiet, friendly and efficient staff. Room a bit dated but no big deal for me.

10/10

Exceptional

18 Feb 2024

Ian

All the staff were very friendly and attentive. Particularly the owners who spent time with us over breakfast.
The hotel has a lot history and we were shown around behind the general public areas.
Whilst the bedrooms have not been brought into the present day, and are somewhat retro, they are comfortable, clean and warm.
Would definitely stop here again.
The restaurant/ bistro is a must. Cask beer was faultless.

Leisure Partner

10/10

Exceptional

16 Dec 2023

Richard

Fantastic hotel to stay in food impeccable staff we’re all lovely and helpful parking was really good to ,definitely be staying again

Leisure Partner

10/10

Exceptional

23 Jul 2023

Phil

The room was really comfortable and clean. It was seviced every day too. The staff were very friendly and helpful. Food was grand.
All in all a very good stay.

Business

8/10

Excellent

21 Jun 2023

Julia

We stayed here for a wedding we were attending locally.
Very comfortable, friendly staff and a lovely breakfast.

10/10

Exceptional

26 Mar 2023

Louise

Stayed here for one night prior to attending a wedding in the area. Staff excellent; small issue regarding room amenities was dealt with efficiently and quickly. Good breakfast and hotel is handy for town centre. Free parking. Recommended.

Leisure Partner

8/10

Excellent

02 Feb 2023

Tim

Comfortable place for a one night stay

The Carre Arms Hotel is well situated for access to Sleaford.

We only had limited interaction with the staff but they were friendly. The room was large and clean and the bed was comfortable. It did look a little dated and could do with a bit of TLC but this didn't negatively impact our stay.

Were weren't there long enough to use the bar or restaurant so can't comment on those. The hotel is right next to a railway line and close to Sleaford station so from our room you could hear every train that passed.

We would stay here again if in this area.

Partner

8/10

Excellent

20 Jan 2023

Glenda

Quaint & Charming

The hotel has a very 'cosy and country' ambience, with a wonderful log fire in the back bar and a stunning, central 'Victorian courtyard'.
The Owners and staff were lovely, very helpful and friendly.
The bedroom was a little dated but very clean and comfortable, with the usual amenities.

Business

8/10

Excellent

21 Nov 2022

Verified traveler

The room was adequate

The hotel staff were great. The room was small and needs updating. The bed mattress needs replacing as not vet comfy and the same about the pillows. Overall we found it adequate and not worth the expense.

Partner

10/10

Exceptional

16 Oct 2022

John

Lovely room, massive bed, staff all very helpful, food was lovely.

Business

8/10

Excellent

15 Jul 2022

Carol

The staff were very friendly and polite. We would not hesitate to stay there next time we are in the area. No complaints, it was a very pleasant experience.

Leisure Partner

10/10

Exceptional

09 Jul 2022

Verified traveler

Great place to stay

Room was clean and tidy.

Partner

10/10

Exceptional

05 Jun 2022

Heather

A lovely clean room with plenty of hot water.

Partner

4/10

Poor

19 Oct 2021

Verified traveler

Miserable owner; overpriced / overcharged

No one at reception which had a fusty smell mixed with furniture polish and air freshener
Pressed the buzzer and receptionist rushed through check in when checking I had booked via Hotels.com and was quite abrupt regarding the payment they receive by advertising on Hotels.com - but my booking is 1 more than they would have had if it hadn't come up on my search of the area. The receptionist wasn't happy that I had booked room only either but I had to leave early.
I wish I'd gone across the road to the supermarket and picked up some food rather than ordering Rump Steak and a Lime and Soda. The Rump steak turned out to be warmed up slices of beef with lumpy mashed potato and I was charged £3.45 for the Lime and Soda which was marked as "Bar" on my bill, when I queried the price with the receptionist (now the waitress taking payment)said its right it the way of the world, expensive - I replied greedy more like but paid the bill because I was made to feel awkward and argumentative. The room was not very clean with dust in corners of the wooden shelf and the wooden dressing table and mirror. I won't be booking this miserable place again via Hotels.com and definitely not directly. Assuming the receptionist / waitress is the owner. If not then the owner needs to be aware of the rude member of staff overcharging guests who will never book via any hotel site and definitely not book direct

Business

8/10

Excellent

09 Sep 2021

HAYLEY

great location

work stay great location nice hotel

Business

4/10

Poor

07 Sep 2021

David

My fault as I didn't check in time which was restrictive to 8pm. Ruined my stay as I was delayed by traffic.

Business

10/10

Exceptional

28 Aug 2021

Sam

Great stay! Will be back for business.

It was very pleasant. Good choice of wine and poured a good pint of Guinness.

10/10

Exceptional

14 Aug 2021

Anthony

Friendly and helpful

Owner and staff are so friendly and helpful, been twice now, love it
Food outstanding, nice real ale, lovely wine, just wish my room had a bath😂 but not the end of the world

Business

8/10

Excellent

06 Aug 2021

Verified traveler

I Liked the friendlyness of the staff. The receptionist/manager was really good, straight to the point and very helpful.

Business Self

10/10

Exceptional

21 Jul 2021

Daniel

The place to stay in Sleaford

Friendly staff. Good food. Very convenient.

Friends_and_family Family

10/10

Exceptional

17 Jul 2021

James

Comfortable Stay

Very friendly staff and a comfortable stay. Right next to Sleaford station. Plenty of parking. 20 minutes from RAF Training College. Would stay again.

Self

10/10

Exceptional

04 Jul 2021

Jennifer

Very pleasant stay

Quick one night stay visiting family in the area. This seems to be the only hotel in Sleaford! (Apart from the horrid Travelodge on Holdingham Roundabout.) Staff seemed very switched on and welcoming, our room was very nice and clean. We were concerned we might be disturbed by noise from the railway or the kitchen extractor unit outside our window, but there was no noise from either by bedtime and we had a great night's sleep. The bar/restaurant looked nice, we would like to try it sometime. We had to rush off in the morning or else we would have taken the lovely manager (owner?) up on her offer of coffee.

Partner

10/10

Exceptional

07 Jun 2021

Tim

Weekend visit

Great stay, friendly staff

Partner

8/10

Excellent

06 Jun 2021

MR C

Warm welcome from the start, comfortable staying. I didn’t eat there but was offered evening meal and breakfast, good nights sleep.
The only thing I found was that the WiFi wasn’t very good in receiption

Self

10/10

Exceptional

02 Sep 2020

sarah

This was a great little find, certainly one we'd use again - great Comfy beds as well the evening food was superb and the service was perfect - Thank you to Lisa and her team.

Partner

6/10

Pleasant

28 Mar 2020

Verified traveler

All was ok but the WiFi didn’t work initially and the receptionist couldn’t sort until her manager was back and she wasn’t sure when that would be and there were only 2 sockets in the whole room so had to decide whether to charge items,watch tv or use kettle

Business

10/10

Exceptional

29 Feb 2020

John

Return Visit

Second stay, visited 2 nights in December to enjoy Sleaford Christmas Market.
Brilliant welcome & great service.

Self

8/10

Excellent

06 Jan 2020

Verified traveler

Great location, staff all very polite and friendly. Some of the towels could do with being retired and a tumble dryer used on the others - they were not soft at all.

Leisure Friends

8/10

Excellent

06 Nov 2019

Verified traveler

Convenient, good parking, nice room, nice food, friendly staff.

Business Self

10/10

Exceptional

01 Nov 2019

David

lent

there for a funeral and the stay was thoroughly enjoyable. We will recommend the hotel to our friends and family.

Friends_and_family Family

8/10

Excellent

07 Jun 2019

Verified traveler

It’s very near the town centre,so only about 10 minutes walk. It is on a road near to the railway station but only minimal noise.
However, when I booked didn’t realise breakfast wasn’t included when booking with Expedia, and thought £12 per person for it was a bit dear.

Leisure Partner

6/10

Pleasant

04 Jun 2019

Verified traveler

Bedlinen clean but there was a dusty smell in room and somewhat bad odour from duvet - not pleasant!

Business_and_leisure

10/10

Exceptional

19 May 2019

Finbarr

The personal service by the owners was excellent. It made the trip a great experience.

Business_and_leisure Partner

2/10

Poor

17 May 2019

Verified traveler

Poor service. Otherwise average.

Snotty "deputy manager" / receptionist demanding a credit card from our employee who was the guest in case of "breakages". Shows the class if hotel if concerned about the regular occurance of breakages. We book over 500 hotel rooms per year and rarely encounter this poor service for our employees. The hotel also requested we cancel the Hotels.com booking and book "direct". We didn't and instead choose to pay direct to Hotels.com instead of paying locally at the hotel.

8/10

Excellent

27 Apr 2019

Verified traveler

Very local to the town centre
Rooms clean and pleasant to stay in

Friends_and_family Family

8/10

Excellent

23 Jan 2019

Great staff very welcoming and helpful. Rooms comfy but a bit dated. Food some great some average.

8/10

Excellent

20 Jan 2019

Gerry

comfortable stay , pleasant staff, room quiet, clean, functional. All I could want for the overnighter.

10/10

Exceptional

04 Jan 2019

Verified traveler

Lovely hotel with onsite parking, friendly welcome and a bed that dreams were made for. After a wonderful nights sleep they provide an excellent breakfast,.What more can you want.

2/10

Poor

15 Dec 2018

Verified traveler

Shower not working properly, bath Water luke warm at best and heating switched off on arrival during coldest spell of winter so far.

After 3 hour long drive, arrived slightly early(1 hour) at hotel and told I would have to pay extra parking charge even though hotel car park practically empty.
Thankfully after pleading my case, the hotelier saw common sense but it did not make good impression and therefore stayed away from hotel except for sleeping. I therefore cannot comment on bar facilities or food.

First time I have stayed in hotel, and although a frequent business visitor to the area I will not be returning.

10/10

Exceptional

18 Nov 2018

Nick

Beautiful hotel with amazing staff. Food was gorgeous.

8/10

Excellent

17 Nov 2018

Mark

Cheap & cheerful

Lovely hotel. Nice bar & restaurant. Best place I’ve stayed at round these parts. Room was very small tho but clean & comfy.

8/10