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Yamagata Kaku Hotel & Spa

Yilan · Taiwan – China

No.187, Sec.2, Zhongshan Rd.View location

9.6/10Excellent1,000 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.6/109.6
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  • Family hotels
  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Yamagata Kaku Hotel & Spa

Yamagata Kaku Hotel & Spa is perfectly located for both business and leisure guests in Yilan. The property offers a high standard of service and amenities to suit the individual needs of all travelers.

All the necessary facilities, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace, postal service, are at hand. All rooms are designed and decorated to make guests feel right at home, and some rooms come with complimentary tea, closet, cleaning products, towels, separate living room.

The property's peaceful atmosphere extends to its recreational facilities which include fitness center, sauna, spa. Discover all Yilan has to offer by making Yamagata Kaku Hotel & Spa your base.

Read more about this hotelShow less

With a stay at Yamagata Kaku Hotel & Spa, you'll be centrally located in Jiaoxi, within a 5-minute walk of Jiaosi Hot Springs and Jiaoxi Hot Spring Visitor Center. This hotel is 0.3 mi (0.5 km) from Tangweigou Hot Springs Park and 1 mi (1.6 km) from Jiaoxi Sietian Temple.

Make yourself at home in one of the 122 air-conditioned rooms featuring free minibar items and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms feature separate bathtubs and showers with rainfall showerheads and spring water baths. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Parking height restrictions apply Unicode Support false LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Good Travel Seal Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Hot springs access available from 2:00 PM to 10:00 PM.
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 宜蘭縣旅館253號/43800306/福泰國際旅館管理顧問股份有限公司礁溪分公司
  • Minimal age
    18
  • Optional fees
    • Fee for self-serve breakfast: approximately TWD 500 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Jiaosi Hot Springs 0.2 km / 0.2 mi
Jiaoxi Hot Spring Visitor Center 0.4 km / 0.3 mi
Tangweigou Hot Springs Park 0.5 km / 0.3 mi
Jiaoxi Sietian Temple 1.3 km / 0.8 mi
Monkey Cave Waterfall 2 km / 1.2 mi
Jin Che Biotechnology Aquaculture Science Center 3 km / 1.9 mi
Sanmin Wetland Park 3.2 km / 2 mi
Wufengchi Waterfall 3.8 km / 2.4 mi
Catholic Sanctuary of Our Lady of Wufengqi 4.2 km / 2.6 mi
Wusha's Former Residence 5.2 km / 3.3 mi
Toucheng Old Street 6.2 km / 3.8 mi
Toucheng Cultural and Creative Park 6.3 km / 3.9 mi
Toucheng Seaside Forest Park 6.6 km / 4.1 mi
Jiaoxi Golf Course 7.2 km / 4.4 mi
Linmei Shipan Trail 7.5 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 122
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
Show 30 more facilities & services
  • Bellboy serviceExtra charge
  • FireplaceExtra charge
  • Smoke detector
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 4
  • Children playgroundExtra charge
  • Kids’ clubExtra charge
  • Game roomExtra charge
  • SaunaExtra charge
  • Spa centreExtra charge
  • Good Travel Seal
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE TWO QUEEN BEDSTWIN • DELUXE TWO QUEEN BEDSTWN.2Q-DX

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    TWIN DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE TWO BEDSTRIPLE • DELUXE TWO BEDSTPL.2B-DX

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    TRIPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Yamagata Kaku Hotel & Spa

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Yamagata Kaku Hotel & Spa

9.6
Excellent
1,000 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
21 Jun 2026
Anthony
From the beginning to the end, perfection! Japanese style hotel, with great common spaces, spa, onsen baths in room! Staf is perfect fri fly and willing th help with every need. 5 star hospitality! Mr. Peterson helped with everything, Mr. Rio/ Leo was very helpful with World Cup updates and Ms Winnie was a champion of the activity room! Great stay with great staff! A credit to the leadership of the hotel!
Partner
8/10
Excellent
23 May 2026
Kirsty
Great hot spring bath in room, and good size room
Self
10/10
Exceptional
28 Apr 2026
Bee Hwee
We felt truly welcomed from the moment we arrived. Although we reached the hotel before check-in time, the staff kindly assisted with storing our luggage. When we returned later, our bags had already been placed in our room, which was a lovely surprise.

A staff member personally showed us to the room and gave a short introduction, which made the experience feel even more thoughtful. The service throughout our stay was excellent and very professional.

The hotel is in a great location, making it convenient to get around, and the spa facilities were very enjoyable and relaxing.

Overall, a wonderful stay and we would definitely return.
Friends_and_family Friends
10/10
Exceptional
26 Apr 2026
Amy
Very pleased with our stay, all staffs are very friendly
Partner
10/10
Exceptional
12 Apr 2026
Xiaodong
Large bathroom, large in-room hot spring bath. Good quality breakfast choices. Convenient location.
Self
6/10
Pleasant
06 Apr 2026
Simson
The hotel was nice and clean, with well-maintained rooms and a comfortable atmosphere overall. However, it’s not very child-friendly, which may be a drawback for families. The breakfast was also below par, lacking variety and quality compared to expectations. Overall, a decent stay for adults, but with some clear areas for improvement.
Family_with_children
10/10
Exceptional
01 Apr 2026
Jin Quan
I would like to express my heartfelt gratitude to the entire hotel team for making our stay truly exceptional. From the moment we arrived, we were greeted with such warmth and genuine hospitality that it instantly felt like home.
A special thank you to the Front Office team for their incredible warmth, professionalism, and fast response — especially for reaching out to me via the Expedia app to confirm our arrival details. That level of attentiveness made all the difference.
I also want to acknowledge the Security Guards, whose dedication and hard work ensured that we felt safe and secure throughout our stay. Your presence gave us great peace of mind. To the Housekeeping team, especially Miss Eko, thank you for keeping our room 0617 so clean and comfortable. Your attention to detail did not go unnoticed. The Events team on Level 3 deserves a special mention as well. The door hang activity was such a meaningful and creative experience — suitable for all ages, and it added a unique touch to our stay. We truly enjoyed participating. We were also thoroughly impressed by the Buffet team and the Chefs, who prepared delicious special set meals with so much care and flavor. Every meal was a delight.
Last but not least, a big thank you to the Onsen staff (Auntie) at the public common area. She patiently taught me how to use the Onsen and kindly guided me on what to look out for — I truly appreciated their warmth and thoughtfulness.In short, we have no regrets choosing this hotel.
Family
10/10
Exceptional
28 Mar 2026
Jessica
Excellent hotel with clean room, private onsen, good amenities. Our room had separate toilet and shower rooms, which was convenient since we were traveling with family so both rooms could be used simultaneously. Underground parking included, with parking attendants to help guide traffic if needed. Close to the main street so could walk up and down to see the stores and restaurants.
Family
10/10
Exceptional
23 Mar 2026
Hijeong
Every staffs are kind.
10/10
Exceptional
19 Mar 2026
FEROZ
Excellent hotel while I shall book again for my next trip to Jiaoxi.
Friends_and_family Family
10/10
Exceptional
16 Mar 2026
Nicholas
Love this hotel room onsen bath!
Family
10/10
Exceptional
27 Feb 2026
LiangHao
clean room
8/10
Excellent
26 Feb 2026
Cathy
Room is adequately clean. However, there was the cigarette smoke smell in our room. Enjoyable in-room hotspring bath tub. Excellent location!
Friends
10/10
Exceptional
14 Feb 2026
Si Min
Great location - within 5 mins walking distance of the train station, nice room with great hotel amenities
Friends_and_family Family
10/10
Exceptional
24 Jan 2026
SS
Everything excellent 👍
Leisure Family
10/10
Exceptional
13 Jan 2026
Tinghsien
Nice room - clean, modern, and love the hot spring tub in the room. Very friendly and helpful staffs. Breakfast was a big surprise, very delicious. The only downside is that our rooms face a large hotel, with not much of a view. Other than that, it is almost perfect.
Leisure Family
10/10
Exceptional
08 Jan 2026
Huan-Yao
The hot spring feature in the room is perfect. Service is outstanding as well. Location is super convenient with plenty of food options and shopping options nearby.
10/10
Exceptional
28 Dec 2025
David
Breakfast is good, onsan in the room, staffs are friendly and helpful
Leisure Partner
10/10
Exceptional
24 Dec 2025
Lai Ping
We arrived before the check-in time. The staff was very nice and friendly. He introduced the surrounding sightseeing spots to us and let us know there was a common coffee area that we could take a rest before going out. The lobby was bright and spacious. Gave a very good first impression.
We came back at night on first day and the luggages were already in the room. So grateful that they upgraded our room to one with balcony and can see the train station. The bed was very huge and comfy. Bathrobes were well pressed with good quality. Really impressed with all the details of the hotel. There was an onsen in the hotel which we enjoyed a lot.
We went to have breakfast in the morning and impressed again by the semi-buffet. There were breakfast set of different style like taiwanese, japanese, rice in seafood soup and eggs breakfast set. All look delicious and we had difficulty choosing which one to have. And there were salad, fruits, cold dishes, bread selection in buffet area. All the staff from front desk to restaurant are polite and courteous. Even the guard at carpark and main entrance would greet you with warm gesture. Thank you for the hospitality.
We love this hotel so much and the visit to this hotel truely added a great highlight to this trip in Yilan.
Also good value for money.
Partner
10/10
Exceptional
13 Dec 2025
Alfred
Everything was amazing- staff, amenities and breakfast
Self
10/10
Exceptional
10 Dec 2025
Shannon
Staffs friendly,Room was clean 。The staff is very polite, and the hotel is worth going back to stay。
Leisure Family
10/10
Exceptional
02 Dec 2025
Kum Tho
Staff was efficient and very polite.
Very clean rooms. Great service.
Even the 2 gentlemen who were on duty as guards were great and recommended a great place to eat!!
Partner
10/10
Exceptional
02 Dec 2025
Michelle
We really liked this hotel. Great room...very clean, very nice and large...the soaking tub was great with very hot water. I would highly recommend this hotel.
Leisure Partner
8/10
Excellent
27 Nov 2025
Chien-Hui George Wu
Great breakfast with an amazing view from the top‑floor restaurant. Beds were comfortable, though the room was on the smaller side. The only downside is the lack of outdoor onsen and the indoor pool area is quite small — we would have preferred a hotel with larger or multiple outdoor pools.
Friends_and_family Family
10/10
Exceptional
18 Nov 2025
Dawn
The hotel was kind enough to put our four rooms next to each other, and took care to ensure that we had everything we needed. Great stay!
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Teresa
Extremely helpful and warm staff. Large, clean rooms with free drinks and snacks! Would stay here again.
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
Wai Yi
We really enjoyed everything in this hotel. Friendly staffs, neat places and good choices of the breakfast.
10/10
Exceptional
21 Oct 2025
Elaine
The room is well designed and very clean. Snacks and beverages are provided in the room daily, a very thoughtful arrangement. A very pleasant stay.
Leisure Partner
10/10
Exceptional
17 Aug 2025
Amie
Perfect location and super friendly and professional staffs.
Leisure Family
10/10
Exceptional
04 May 2025
Brenda

Another satisfying staying in Yamagata Kaku

This is our second time stayed in this hotel. We loved the huge hot spring pool inside the room. The location is unbeatable, close to both train and bus stations. We love the convenience and service!
Partner
10/10
Exceptional
20 Apr 2025
Huey Ling
The service at the hotel was impeccable from the moment we arrived. We were greeted with a warm welcome, and the staff took the time to walk us to our room, demonstrating the various features it offered. We loved the bathrobes and slippers provided, and we especially enjoyed the in-room hot spring in a huge bath tub. The room was spacious and very comfortable. Breakfast offered a variety of set meals to choose from. We thoroughly enjoyed our stay.
Leisure Family
8/10
Excellent
02 Apr 2025
Ada
2nd time stay at this property. Very clean and convenient.
Leisure Partner
10/10
Exceptional
30 Mar 2025
Huilin
Spcious room with high end qualify. Stayed only one night but thoroughly enjoyed convenience of the location and ambiance of the room. Very reasonable rate as well. Highly recommended.
Leisure Family
10/10
Exceptional
26 Mar 2025
Annabelle
Conveniently located near the main station, the hotel offers a wide range of activities, including yoga, craft sessions, Nintendo Switch games, and toys and books for young children. The surrounding area is filled with great food options. Rooms are spacious and each features a large private onsen. The staff are friendly and welcoming, creating a warm and enjoyable stay.
Leisure Family_with_children
10/10
Exceptional
19 Mar 2025
Yong Sheng
Nice place to stay. Friendly staff
Leisure Family
10/10
Exceptional
18 Mar 2025
Ada
Good location. Clean. The VIP red wine coupon is kind of useless for me.
Leisure Self
10/10
Exceptional
05 Mar 2025
Michelle
The front desk staff was amazing with excellent services. The room was large and spacious and the public baths were very nice with a cold and hot pool. The hotspring here is not with sulfur and so it does not have the smell. Things in the minifridge were also free. Highly recommend
Leisure Family
8/10
Excellent
24 Feb 2025
Pei Yi
I had a great experience. The hotel has all you need for a relaxing stay. The rooms are super clean and thoughtfully designed. Staff are great, but need to pay more attention to details. The dehumidifier was full when I checked in, and I didn't notice until I was ready for bed, so I didn't call the front desk. Minor thing, but if they had caught it, my stay would be 10/10. I would still recommend this hotel though!
Leisure Self
10/10
Exceptional
04 Jan 2025
Hin yiu James
Staff are kindness and helpful.
Partner
10/10
Exceptional
26 Dec 2024
Sau kuang
This was my 2nd time stayed here. I love the place except breakfast need to be improved overalls.
Leisure Partner
10/10
Exceptional
22 Dec 2024
Michelle
Large, clean and comfortable room for family of 4. Spacious bathroom with double sinks and a large bath. Service was excellent and responsive. The pillows provided were neither firm enough for the head nor soft enough to hug, but the staff were quick to provide with contoured foam pillows and softer pillows when I asked. Kids enjoyed the games room a lot.
Leisure
10/10
Exceptional
12 Dec 2024
Kueishen
Nice hotel
Leisure Family
10/10
Exceptional
23 Sep 2024
Mark
An excellent property with lovely people working there!
Leisure Friends
10/10
Exceptional
16 Sep 2024
Meiling
Very good
8/10
Excellent
03 Jun 2024
Paul
Air-conditioning needs adjustment. The air outlet points directly at the bed and can make people uncomfortable while sleeping.

The room looks directly at another hotel which blocks view to the water.
Partner
10/10
Exceptional
25 May 2024
Chiu Yi
The hotel staffs are very nice and really try their best to make your stay comfortable.
10/10
Exceptional
18 May 2024
Kai
Wonderful service!
Leisure Family_with_children
6/10
Pleasant
04 Jan 2024
Verified traveler

Ok but few things

The bathroom is still using small bottle of single use shampoo conditioner and bath foam. Not only is it not environmentally friendly, it also doesnt make sense since it is a onsen hotel and customers are expected to take bath multiple times, it is troublesome to ask for replenishment

the common onsen on the 2nd floor is quite uninspiring and

Room is quiet with good enough sound insulation
Partner
10/10
Exceptional
03 Jan 2024
Annie
Beautiful room, love the deep hot bathtub with the view.
Very quiet area, good for stop by to rejuvenate and move on.
Leisure Partner
10/10
Exceptional
04 Dec 2023
Jade
The rooms are great and staff are extremely helpful and friendly. The ramen store onsite serves great food too.
Leisure Family_with_children
10/10
Exceptional
10 Nov 2023
TEZEN
comfortable, convenient and great dinner.
Leisure Family
10/10
Exceptional
09 Nov 2023
TC
More business than resort. Staffs are polite and helpful. Quiet and relax.
Leisure Partner
10/10
Exceptional
30 Oct 2023
Neera
Friendly and amazing staff…. Easy accessibility all amenities… rooms are clean. I love the private experience of the hot springs in your room. Totally recommend this hotel.
Leisure Family
10/10
Exceptional
27 Oct 2023
Verified traveler
Impressive and enjoy my stay
Partner
10/10
Exceptional
18 Jun 2023
Sai Kit
Really nice they got a private hotspring in the bathroom with stunning view! The facilities are new and clean.
Leisure Partner
10/10
Exceptional
09 Jun 2023
Zhijie

Probably the best hotel in Jiaoxi

Big and clean room. Nice neighbourhood
Friends_and_family Family
10/10
Exceptional
20 Apr 2023
Verified traveler

A pleasant two days visit

Very nice and friendly staff. The location is also very convenient to the train station, buses and many restaurants.
Friends_and_family Family
10/10
Exceptional
08 Apr 2023
Wai Wah
Excellent food
Leisure Family
10/10
Exceptional
11 Aug 2022
Tenley

A nice boutique hotel with god quality hot spring

This hotel is surprisingly good, from the service, to the in room hot spring, to the comfortable bed. The breakfast is excellent.
Friends_and_family Family
10/10
Exceptional
10 Apr 2022
matthew

Great stay

Extremely happy with out stay
Partner
10/10
Exceptional
03 Sep 2021
Pei Chi
Both service and amenities are awesome. After checking in at the front desk, the staff guided us to the room and introduced how to utilize/ reserve their facilities during COVID. We stayed in Superior Double Room, the bathtub is huge, and the dressing table is also big. Breakfast is set menu, we chose to dine in and it was great.
Leisure Partner
10/10
Exceptional
27 Feb 2021
NATAN

Not bad

No late check out on this hotel.even only 1 hour
So strict..
Friends_and_family Family
8/10
Excellent
12 Feb 2021
Verified traveler
The hotel was beautiful, and our room was spacious. We used both the communal and private baths, and they were large and clean.

The only downside to the hotel was that it doesn't seem to have heating. It was pretty cold in the dining hall where we had breakfast.
Leisure Partner
10/10
Exceptional
11 Feb 2021
Chu Yu

Awesome hot spring stay

Room is spacious and clean. In room hot spring bath tub is hug. Very pleasant stay for hot spring.
Friends_and_family Family
10/10
Exceptional
16 Jan 2021
Viet

Great service

Well trained staff with Japanese hospitality. Most enjoyable stay.
Partner
10/10
Exceptional
02 Jan 2021
Yann

Highly recommended!

Great location, superb facilities, and upon arrival we were warmly welcomed by the staff. Nothing was any trouble. The room was amazing. All the small room amenities were of top quality.
Partner
10/10
Exceptional
07 Jul 2026
Chien-Te
Good.
10/10
Exceptional
03 Jul 2026
chih wen
房間大又舒適,飯店人員服務親切,整體來說是很棒的飯店
Friends_and_family Friends
10/10
Exceptional
30 Jun 2026
CHIN CHAO
服務態度親切,停車方便,房內即可泡溫泉十分方便,可以充分放鬆的好地方。
Self
10/10
Exceptional
28 Jun 2026
CHIHYAO
房間內的溫泉池很大,很乾淨,浴室也很寬敞,還有更衣室。
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Tzung-Lung
早餐選擇多樣,適合不同口味,很好吃。服務人員也很專業。
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
HAN BIN
1.停車場人員非常親切熱忱,指引到位。
2.Check In速度很快,會專人直接送你到房間,並且詳細耐心說明房間內任何設施。
3.大廳主管非常專業且熱忱,主動介紹地區熱門景點及行程建議。
4.房間空間足夠,乾淨且溫馨。
住過台灣最好的飯店之一。
Partner
10/10
Exceptional
19 Jun 2026
Chia Hsien
遇到的飯店工作人員服務態度都非常好!
房間也很乾淨舒適。
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
SHIE LIANG
Very good and
10/10
Exceptional
24 May 2026
YUJUNG
房間設備
10/10
Exceptional
23 May 2026
CHUN YEN
飯店各方面都讓人覺得舒服:房間裝潢與設計具有質感;溫泉浴缸及盥洗空間寬敞、乾淨;早餐不僅有自助吧,每人還可以點一份主餐,份量十足。最讓人滿意的是員工們的待客之道:純樸、真誠,不是連鎖飯店那種樣板式的禮貌。

飯店周邊走路 10 分鐘路程內有多家厲害的咖啡店及甜點店。
Partner
10/10
Exceptional
23 May 2026
Kan
地方方便
Family
10/10
Exceptional
23 May 2026
Juyoung
시부모님과 함께한야행 너무만족합니다 재방문의사1000
8/10
Excellent
19 May 2026
YU LING
這次入住 山形閣,房間整體舒適、住宿體驗不錯,環境與設備都有一定水準。

但早餐部分讓人有些失望。
自助吧選項偏少,整體內容較空虛;雖然有提供主餐可選,但美式牛排口感偏柴,較像肉乾。日式湯品也偏鹹,另外菜單上標示的「胡麻豆腐」實際送上的內容與預期不符,吃不太出來是什麼料理。

同行長輩因不敢吃生食,溫泉蛋也無法更換或調整,對長輩來說接受度較低。

以整體房價來看,早餐內容與品質會讓人覺得沒有到相對值得,有點可惜。希望未來能在餐點細節與彈性上再加強。
Friends_and_family Family
10/10
Exceptional
17 May 2026
PEI JU
員工服務非常好,飯店的浴缸非常大,泡湯超讚。頌缽體驗課程,瑜珈體驗課程也使人放鬆。
Partner
10/10
Exceptional
17 May 2026
hsiu ying
非常好的體驗
10/10
Exceptional
16 May 2026
ENCHI
服務周到舒適,多次再訪
Partner
10/10
Exceptional
07 May 2026
Takashi
礁渓でのお気に入りの宿です。こちらの宿の特徴のひとつが、客室に広い温泉があることです。外をみながらゆっくりお湯に浸かり、海外旅行の疲れを癒すことができます。そのお湯も柔らかなものです。お肌がスベスベになりますよ。客室は清潔感があります。冷蔵庫内にはビールやソフトドリンクが完備されています。朝食は数種類のなかから選ぶことができます。そしてその味わいも良かったですよ。朝食はメイン5種のなかからひとつを選択、サラダバー、そのほか多数のおかずのバイキング。ボリューム、内容ともに良かったですよ。
Family_with_children
10/10
Exceptional
04 May 2026
CHENG
住宿環境好,服務人員都親切有禮,交通便利,館內的活動也都滿有趣,離礁溪火車站非常近,轉個彎就到了~
Partner
10/10
Exceptional
04 May 2026
kam lai
員工熱情主動,設施乾淨舒適,空調足夠,可以再次入住
Friends_and_family Friends
10/10
Exceptional
03 May 2026
KAI-YU
早餐好吃,又豐盛~ 房間舒適又乾淨,員工服務態度很親切
Partner
10/10
Exceptional
02 May 2026
ChunLang
大廳人員非常貼心
Friends_and_family Family
10/10
Exceptional
30 Apr 2026
Lin
1、車開到路口後保全親切又熱心的引導停車。
2、停好車前就有接待人員等在一旁準備幫忙拿行李進館。
3、踏進館內後寬敞舒適香味怡人,櫃檯人員不僅有禮貌情緒價值也給的頗足。
4、Check in的過程流暢,從櫃檯到房間的路程上還有接待人員介紹館內設施、特色及注意事項,非常細心。
5、這次入住標準雙人,房間非常之大,床的包覆感非常足,會讓人捨不得起床;獨立衣帽間及乾濕分離的衛浴,不得不提的是泡湯的空間真的非常大,兩個大人下去泡空間都還綽綽有餘而且房內有附除濕機房內沒有潮濕感。
6、早餐先講結論很好吃吃的很飽,早餐套餐自選(各有特色)加自助吧,2人以上用餐建議可以選不一樣的套餐這樣就可以吃到不同特色的早餐了,美中不足的是自助吧中有一壺特別顯眼的果汁(個人猜是現打果汁,因為一直是空的所以就沒靠近仔細看),從入座開始用餐9:00初到結束用餐9:40左右,那一壺果汁始終是空的,沒嚐到實在讓人覺得很可惜。
7、最後就是要走出館外找吃的,走路不用5分鐘就有很多小吃餐廳,不愁沒東西吃,地理位置真的非常棒。
Partner
10/10
Exceptional
19 Apr 2026
Ka Ho
職員非常熱心,房間整潔,餐廳風景很好,早餐很好吃,晚餐也不錯
Friends
10/10
Exceptional
13 Apr 2026
LI HUA
房間廣敞乾淨 服務人員親切有禮 大眾湯屋乾淨大間 很喜歡
Partner
10/10
Exceptional
12 Apr 2026
Feng-Wen
早餐非常棒,住宿兩晚吃了四款不一樣套餐早餐,都非常驚艷又好吃!!自助吧也很棒哦!!
Partner
10/10
Exceptional
08 Apr 2026
Wing Ki Bonnie
房間超大,超靚!職員非常細心,在WhatsApp跟進我們何時到步,又幫我們聯絡一間餐廳叫外帶。另外,因為爸媽的身體狀況,他們更派職員開車接我們去酒店。非常窩心!下次一定會再入住!
Family
10/10
Exceptional
07 Apr 2026
YEN-FANG
住宿感受非常舒服,不管是硬體設備還是服務都很好,附近也很熱鬧,在外面用餐也很方便
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
CIN YUAN
飯店的服務非常優秀,員工接待不僅親切也很有禮貌,軟硬體都是一流的品質。
這次旅行是在重要的紀念日前往,非常感謝飯店貼心的安排與精緻的小禮物,未來會持續拜訪
Partner
10/10
Exceptional
31 Mar 2026
Yoshihisa
非常にホスピタリティが高いホテルであった。食事会場のスタッフは英語、日本語を話す方ではなかったが、携帯の翻訳などを使いながらとても親切にコミュニケーションを取って頂き、丁寧にもてなして頂いた。
駅から近く、部屋に大きめの温泉風呂、大浴場もあるなど立地、設備ともにとても良かった。強いてあげるならば、サウナの温度を上げてほしいくらいである笑
また、周囲は日本の温泉街のようにホテルが立ち並び、飲食店もそれなりにあるようだった。今回は外に出る余裕が無かったが、次回があれば散策してみたい。
Self
8/10
Excellent
29 Mar 2026
Ita
停車先天規劃不足,遇到公司活動就會排擠住客。
早餐為套餐式,但精緻度可以在提升,感覺不出符合該房價的餐點價值。
住宿房間寬敞,房內湯池也很好,但整個浴室區沒有門片區隔,還是不太習慣。
Partner
10/10
Exceptional
27 Mar 2026
YU-LE
沒用早餐,但停車位多
Partner
10/10
Exceptional
25 Mar 2026
YAPING
氛圍十足的住宿體驗
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Melody
地點非常好,員工服務跟整體飯店的設施、氛圍、整潔度都非常優秀,會想再回去住:)
Friends_and_family Friends
10/10
Exceptional
22 Mar 2026
TZU HUI
很棒喔,繼續維持

Location & surroundings

Yamagata Kaku Hotel & Spa
No.187, Sec.2, Zhongshan Rd., Yilan, Taiwan – China

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Yamagata Kaku Hotel & Spa

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