Name: The Luxe Hotel Da Lat
Address: No 17 3 4 Street Ward 3 Da Lat City Lam Dong Provi, Dalat, 00000, VN

8/10

Excellent

22 Jul 2024

Anh

Clean and modern restroom, but the mainroom floor was no clean.

Leisure Family

8/10

Excellent

18 Mar 2024

Thuy-An

Spacious room size and bathroom was very big and clean

Leisure Family

8/10

Excellent

26 Jul 2023

Ann

Only complain was bed bugs. My son & I got bitten so bad. Our legs were swollen and red.

Leisure

8/10

Excellent

29 Jun 2023

Bruce

One of the cleaner hotels. You can smell the bleach pretty heavily upon initial entry to the room. Probably the only negative.

I recommend checking into this hotel at precisely 2pm, because you’ll have to wait until then jo matter what. I’d use this hotel again for sure.

2/10

Poor

14 Jun 2023

Kris

Filthy and noisy sums it up. Rude staff, especially the male.

Leisure Partner

6/10

Pleasant

03 Aug 2022

jasmin

Very good for what it is, it is not a 5 star hotel or anything. The room itself looks very modern but we had a lot of little bugs on our desk. Didn’t bother me too much as long as it wasn’t near the bed. But other than that, theres not much else.

Leisure Partner

10/10

Exceptional

10 Jan 2020

Tiffany

Great stay but disappointing parking.

There was an issue with clenliness when we first checked in but this was resolved quicly by the hotel staff.

The only thing that left me quite annoyed was the parking issue at the hotel, we were constantly told to park across the road when there clearly was parking beneath the hotel.

On many occasions we told staff that because we had young children it was too dangouros to cross the busy roads, this request was ignored until a fomal complaint was made to hotel management.

Honestly i really like staying at this hotel ( i have stayed here many times before) but this experience has left me thinking twice about rebooking this hotel.

Friends_and_family Family

10/10

Exceptional

05 Dec 2019

Verified traveler

Shower water pressure and temperature were great. I do wish they had air conditioning- you can open the windows but it lets in mosquitoes and sometimes is really windy so windows slam.

Leisure Self

8/10

Excellent

09 Nov 2019

Verified traveler

Stayed at the Luxe two nights. The hotel is very simple. The only good thing is that it is clean. The front desk was not very welcoming or helpful, the shower didn’t have hot or even warm water which was frustrating after doing a day tour to come back and have to take a cold shower, the buffet breakfast was also not very good - it was almost like the food was leftover from the day before. On the second morning I just opted for eggs and bread and the bread was completely stale we ended up just going elsewhere to eat

Leisure Friends

6/10

Pleasant

16 Apr 2019

Bhundid

Got relocated as the hotel fully booked

Actually i can only rate the service from staff as i didn’t stay in this hotel. The staff at the hotel contacted me at night before i arrived at Da lat that we can not stay as the hotel is fully booked out. Hotel.com should work closer or update the system to reflect the availability of the room. It not like hotel contacted the customer on the night before they arrived to say that we are fully booked and we need to relocated you to another hotel. The hotel they relocated us have only 2 bedrooms (we booked 3 bed rooms and pay for 3 bed room)

I am happy with staff at the hotel try to help us but not happy with condition of the room in the hotel they relocated us and not happy with such a short notice to let us know. I am not happy with breakfast as i need to take taxi to have breakfast at the luxe as the hotel they relocated us doesn’t have breakfast (the luxe pay for taxi through but it not convenience as we have to travel 6 km for breakfast). I am also not happy as they do not compliment us anythings if we do not ask for it. We have to ask for one breakfast meal (we wouldn’t get anythings if we do not ask for it.

Anyway the booking system need to be improve. The hotel need to be more sincere with client (at least let is know you are fully booked a week or a few day before we arrive, not like let us know on the night before)

Family

10/10

Exceptional

26 Dec 2018

Verified traveler

Everything was prefect! It is very good for the price!

Friends_and_family Family

10/10

Exceptional

21 Sep 2018

Verified traveler

Staff was very helpful
Only issue was nearby construction, but what do you do?

10/10

Exceptional

07 Oct 2024

Verified traveler

Dejligt hotel

Vi nød virkelig vores ophold på the Luxe hotel, og det levede fuldt ud op til vores forventninger! Udsigten og værelset var præcis som på billederne.
Personalet var super søde, hjælpsomme og imødekommende.
Det eneste lillebitte minus var at vi selv måtte henvende os i receptionen for at få mere toiletpapir, men ellers var det helt fantastisk.

Partner

10/10

Exceptional

09 Aug 2020

Verified traveler

아주 좋습니다.

중고생 2명이 있는 가족여행의 숙소였습니다. 3개의 침실과, 2개의 화장실이 있는 패밀리 룸입니다. 룸상태 아주 좋고 깨끗합니다. 주방에도 깨끗한 식기와 전자렌지가 있어 간단한 요리 가능합니다. 조식은 그럭저럭입니다. 코로나 19로 여행객이 줄어 쌀국수, 빵들만 있었습니다. 다른 날에는 몇가지 더 있는거 같습니다. 좀 아쉬운 점은 주위에 신축하는 건물들이 많아 시끄럽습니다. 엘리베이터 바로 앞에 있는 방이라 문 열릴때 띵동하는 소리가 초인종 소리인줄 알고 헛갈렸습니다. 주위에 간단히 맥주를 살수 있는 현지 마트가 있습니다. (구멍가게) 빅씨 마트까지 걸어갈 수 있습니다. (10분내 거리) 전반적으로 만족한 숙소 였습니다.

Friends_and_family Family

8/10

Excellent

06 Jan 2020

soongjong

일일 시트교체가 부족합니다
나머지는 문안합니다

Friends_and_family Family

10/10

Exceptional

15 Oct 2019

Dongwon

가격대비로 좋은곳

최신식 호텔 새로 지어졌다 깨끗하고 가격대비 흠잡을 때가 없는 곳

Partner

6/10

Pleasant

05 Oct 2019

Verified traveler

리셉션 직원 여자 분 중 한분은 친절하고 한분은 불친절 했어요. 랑비앙 산 버스타고 어떻게 가냐고 물었더니 잘 모르는지 알려줄 방법도 찾지않고 택시타고 가라고 하네요. 그럴거면 내가 그냥 그랩 불렀지 뭘 물어봤겠어요. 객실은 괜찮은데 비오는날은 냄새가 좀 났고. 시내와는 거리가 좀 있는 편이에요. 대신 버스터미널과 케이블카 타는 곳은 걸어갈 수 있어요.

Family

4/10

Poor

24 May 2019

Verified traveler

エアコンがない。
暑くてたまらなかった。

Friends_and_family Self

10/10

Exceptional

25 Mar 2019

Verified traveler

굿