Kyomachiya Ryokan Sakura

Kyomachiya Ryokan Sakura - Urushitei

Japan , Kyoto
Kyoto, 425, Kichimonji-cho, Shimogyo-ku
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75 reviews shown

10/10

Exceptional

26 Feb 2026

Mai

Best traditional Japanese inn, we have been staying at in Kyoto

Partner

8/10

Excellent

17 Feb 2026

Stephen

Great staff that tried to accommodate.
Can be a noisy place. Ear plugs recommended.

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Martha

This was our first time in a ryokan, and we really enjoyed it. We found the staff very helpful. Their English was excellent, which was helpful, since our Japanese is limited. We only ate one Japanese breakfast in the hotel, but it was tasty. It was a great location, convenient to many places of interest.

Leisure Partner

10/10

Exceptional

09 Feb 2026

STEPHANIE

Upgraded to suite, very satisfied

Partner

6/10

Pleasant

07 Feb 2026

Jerico

It wasn’t bad, but I wasn’t particular impressed. The location is good. I was annoyed that the onsen was an extra charge and is time limited

Leisure Family

10/10

Exceptional

04 Feb 2026

Darryl

The staff was great! It was my first time visiting Kyoto and staying at a traditional ryokan and I very much enjoyed the experience. I will definitely be staying at this hotel again during my next trip to Kyoto.

Leisure Self

6/10

Pleasant

29 Jan 2026

Jules

All the staff were very friendly, helpful and thoughtful. Our room smelt bad but we didn't want to complain because we thought the smell would disappear but it didn't . Our children's room was fine though.

Leisure Family

10/10

Exceptional

27 Jan 2026

Shea

The room was very clean. The hotel was very nicely located. The amenities at the hotel were very accommodating. The staff was very polite and friendly. It's a very traditional looking hotel inside and I loved the decor. Breakfast was delicious and you have a choice between a traditional Japanese breakfast or American. Wuite delicious. A+++ I would definitely stay there again.

Friends_and_family Friends

8/10

Excellent

21 Jan 2026

Mandy

Good stay, it was nice to experience a traditional Japanese inn. Service was wonderful. I think the breakfast was good but it wasn’t anything special.

Leisure Friends

10/10

Exceptional

18 Jan 2026

Jasmine

We had a wonderful stay here. The traditional ryokan experience was unforgettable and the staff were incredibly kind and helpful. The rooms were spotless and beautifully maintained, and the facilities were excellent. Overall an outstanding experience

Leisure Family

10/10

Exceptional

11 Jan 2026

Randolph

Excellent ryokan. Staff were great.

Leisure Self

10/10

Exceptional

18 Dec 2025

Collette

Best hotel my partner and I have ever stayed at. Staff were friendly and accomodating. The experience was priceless. We will definitely be returning. We were happy to find out there is a Tokyo location.

Business_and_leisure Partner

10/10

Exceptional

13 Nov 2025

Larissa

The staff and environment were lovely. We were invited to relax and enjoy a cup of tea before checking in while the staff assisted other guests. The entire lobby and sitting areas instantly promote a sense of calm and serenity. Unfortunately for us, we didn’t realize we should have arrived earlier in order to reserve a time in the bath. We were disappointed about this but that was our “rookie” mistake. The room was clean and quaint. We enjoyed the use of the yukata provided and the futons and bedding were very comfortable. The duvets and sheet coverings were so soft and fluffy. Thank you for a real treat of this Japanese ryokan experience!

Leisure Family

10/10

Exceptional

09 Oct 2025

Gabriel

We stayed only one night to have the experience of a traditional ryokan and we’re glad we did. The staff was very helpful. We had the traditional Japanese breakfast and it was delicious.

Partner

10/10

Exceptional

07 Oct 2025

Tiffany

We enjoyed the private soak tub. Staff very friendly and helpful.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Johan Leif Martin

Walkable distance from the busier shopping streets and metro stations. In a nice quiet neighborhood. Gave restaurant recommendations which is really helpful for tourists.

Leisure Friends

6/10

Pleasant

23 Sep 2025

Benjamin

Didn't quite live up to expectation, the room

10/10

Exceptional

01 Sep 2025

Mabel

Staff were attentive and

10/10

Exceptional

26 Aug 2025

Alexander

We thoroughly enjoyed our stay at this traditional ryokan. We opted for the tatami mats which were extremely comfortable and provided an authentic experience. All of the staff were so helpful and attentive, the Japanese breakfast was delicious, and we really enjoyed the selection of drinks at the in-house bar. If you stay here, I’d recommend taking advantage of the activities offered by the hotel - we took part in a traditional tea ceremony and loved it! The lady who ran this was so lovely and made this experience one of the highlights of our trip.
The location was also fantastic; we were within walking distance of so many great shops, restaurants and things to do. If I had one tiny gripe, it would be that the air conditioning unit in the room was a bit noisy and might bother you if you’re a light sleeper. That being said, this is vastly outweighed by the many other pros to staying here. I would definitely recommend this hotel to anybody looking for a traditional stay in a lovely part of Kyoto!

Leisure Partner

10/10

Exceptional

11 Aug 2025

Elizabeth

This stay was the perfect place for our first night on Kyoto. A blend of authentic and tradition, with a helpful staff as well. We loved our stay and would recommend it to anyone visiting Kyoto.

Leisure Friends

10/10

Exceptional

11 Aug 2025

Jalon

My stay here was amazing definitely my favorite place I stayed at while I was exploring Japan for 2 weeks. The rooms were gorgeous with the tatami mats and traditional decor. The whole staff was incredibly kind and accommodating special shoutout to Sana for helping me find fun things to do around the city and for making my bed lol. Even when I accidentally missed the breakfast that I scheduled and showed up 3 hours late they were all very nice and still gave me excellent food and service sorry if I stressed y’all out! I had an amazing time the staff made me feel very welcome and at home and I highly recommend staying here if you have the chance!

Leisure Self

10/10

Exceptional

05 Aug 2025

Alexandra

Good service

Leisure Family

8/10

Excellent

03 Jul 2025

Austin

Good

10/10

Exceptional

02 Jul 2025

Cathleen Joy

Very traditional inn, but loved that the bathrooms have been updated. Friendly staff. Would definitely recommend this establishment for anyone looking to stay at a more traditional inn in Kyoto.

Leisure Family

6/10

Pleasant

16 Jun 2025

Monica

This hotel was quite pricey and was not worth the currency spent. Though it was very clean and the staff were kind, it was very inconvenient to travel to and locate. The Wi-Fi’s reach was very poor and didn’t live up to its expectations.

Leisure Family

10/10

Exceptional

05 May 2025

Catherine

We would recommend this ryokan anyone traveling to Kyoto.

Leisure Partner

10/10

Exceptional

04 May 2025

Sherri

Want to experience a mini onsen and this was perfect. Friendly staff. Enjoyed a bath. Convenient to all.

Leisure Friends

10/10

Exceptional

15 Apr 2025

Barbara

The staff at this hotel were excellent!!! If I could I’d give them 10 stars. This stay was everything and more than expected. Thank you

Leisure Family

6/10

Pleasant

24 Mar 2025

WAYNE

I very rarely give ratings this low but let me explain. The location of the Ryokan has the highest marks from me. It is very walkable to the Nishiki market in a quiet neighborhood. The lowest marks comes from the service. Don't get me wrong. The staff was pleasant, but most were not very competent regarding our reservations and the check in and out process. We had three rooms and our bags were all mixed up, which resulted in our having to switch rooms and bags. They also couldn't get the invoices correct upon checkout. I want to emphasize that they were all very friendly, but they just need additional training. Pierre especially, I felt, tried so hard to make things right, but again, even our invoices after we left were not correct. The Ryokan itself was very nice; the futon mattresses were very comfortable. I recommend NOT taking advantage of the bath. Save yourself the 500Y and skip it. It is just a large bath and not a traditional furo bath that I've experienced in the past. And regardless, it only fits one person comfortably.

Friends_and_family Family

10/10

Exceptional

18 Mar 2025

Robert

They really take pride in what they do! 5-stars!

The staff is stellar!! They go out of their way to make things so easy for you. After 26 hours travel time and a sick partner, they went out of their way to help me. And I’m confident this is how they treat everyone all the time. I couldn’t say enough nice things about the staff! So friendly, helpful and very fluent in English! The room was immaculately clean, and the comforter was so warm and high quality! I was incredibly impressed and hope to stay with you again!

Partner

10/10

Exceptional

02 Jan 2025

David

This is a fantastic little hotel that gives one a taste of the traditional Ryokan experience. The staff was extremely helpful and welcoming, especially Pierre-san at the front desk. We stayed here three nights just before Christmas.
Rooms were clean, large and quiet. Near the Nishiki Market. Large common room and roof deck for DIY meals or cocktails. Highly recommend.

Leisure Family

4/10

Poor

01 Jan 2025

Quinn

The hotel room we stayed in isn’t big enough for 3 people. Although we were looking for a traditional ryokan experience there was very limited space. We had to take turns getting ready and packing because the area for luggage is the same as the walking area/ clothing area. There is no microwave or eating area. 3 futons on the ground took up the entire hotel room and it essentially felt like camping. There is no furniture besides the porch chair. It’s very small, after 4 nights we were more than ready to leave. Not worth the price at all, location was great though

Leisure Family

6/10

Pleasant

06 Nov 2024

Francesca

Our stay at this ryokan was enjoyable yet lacking. First off, the included breakfast was, as we were told upon arrival, not actually included and was 13 000 yen per person and only available upon reservation with very restrictive time slots. The reason we were given for not providing the included breakfast (which was a major reason I booked here) was that “nobody uses Expedia anymore so we haven’t changed it” even though “we have 3 reservations from Expedia every week.” In addition, we were charged for the use of the private bath without being informed it was an extra charge and we were charged for laundry? This “laundry” was just the regular changing of our sheets and towels, which we either had to fully opt out of for the entire stay or be charged extra for? The reasoning this establishment gave for everything was strange. Also, the room was quite nicked up and dark. The staff did their best within the weird parameters around everything and the room was comfortable, but I would not return. I would not recommend you stay here.

Leisure Partner

10/10

Exceptional

27 Oct 2024

Vanessa

Excellent hotel

Leisure Partner

10/10

Exceptional

11 Oct 2024

Verified traveler

Wonderful place to enhance your experience

Lovely place with excellent staff making for a wonderful, authentic experience during our stay at Kyoto. Plus, very centralized to many locations we wanted to visit whether it he by foot, by bus, or by train

Friends_and_family Family

8/10

Excellent

04 Oct 2024

Ryan

We had a traditional Japanese room, and it was a great experience. The mattress was too thin for us on the first night, but we were offered extra mattresses for the second night and we were comfortable. Highlights were the amazing staff, and delicious Japanese breakfast.

Leisure Friends

2/10

Poor

27 Sep 2024

Jun

Feel unwelcomed

Leisure Family

10/10

Exceptional

23 Sep 2024

Michelle

Lovely ryokan

Wonderful stay in Gion neighborhood of Kyoto. Staff was helpful and international, so they spoke a range of languages. The room was fairly large and sleeping on the futons were very comfortable. Great deal for the price!

Friends_and_family Family

10/10

Exceptional

18 Sep 2024

Paul

Leisure Family

2/10

Poor

17 Sep 2024

Timothy

Stay away from this absolute toursit trap. Peeling wallpaper, an air conditioning unit that flooded our room, an attempted charge of 500y just for asking to see the \"private bath\" (we had a group and were curious how much it would hold) horrendous and unapologetic staff. Linnens rhat hadnt been washed in age and one of our bags were stolen from their bag check and all we got was a \"We dont know who could have taken it. Only employees are allowed back there.\" No refund, no follow up. Not even an apology. Avoid this place at all costs.

Business_and_leisure Family

6/10

Pleasant

15 Sep 2024

Leahmae

No onsen

10/10

Exceptional

06 Sep 2024

Forthe

The room, food, and customer service was quite exceptional. Nishiki Market and Kiyomizu were also elvery accessible from their location. Plenty of food places around and is quite close to several subway stations. No complaints, really. Just pure good time. Definitely would love to stay here again if I ever return to Tokyo.

Leisure Family

6/10

Pleasant

30 Aug 2024

Caroline

Overpriced for what it is. Felt like I was camping - small room, had to set up our beds, uncomfortable. Had to reserve a time slot for the onsen (private session) for 500yen for 40 minutes. Very tiny bathtub and room.

Amenities available in the lobby (toothbrush etc) and free tea and water for guests.

They stored our luggage while we explored which was nice, no fee.

A bit of a walk to get to the subway station!

Overall felt like a tourist trap. Staff spoke fluent English.

Leisure Partner

10/10

Exceptional

11 Aug 2024

Valerie

Unique local experience

Leisure Family

10/10

Exceptional

15 Jul 2024

Arianna

Nice place to stay. Very clean, activities happening within the Ryokan gave us an opportunity to experience a tea ceremony. Multilingual staff, very helpful and nice. Walkable to the big market for shopping, different places to eat and transit.

10/10

Exceptional

04 Jul 2024

peter

Staff were always so helpful.

10/10

Exceptional

14 Jun 2024

Aliya

Very nice traditional ryokan. English and other language speaking staff so very accommodating to foreign travelers. Clean hotel, nice Japanese style breakfast. Has yukata available for guests to try. Well-kept tatami mats. Futons were quite comfortable for first time experience.

Leisure Friends

8/10

Excellent

10 Jun 2024

Ronin

Very expensive area, restaurants are limited if you are looking for a cheaper meal. Staff are very nice and room is very nice. Not much transportation nearby, but fairly close to some attractions.

Leisure Friends

10/10

Exceptional

08 Jun 2024

Eliana

Perfect Kyoto Stay!

Very pleasant stay. You get to have the feeling of old Japan, but it has all modern day amenities.

Friends_and_family Family

10/10

Exceptional

31 May 2024

Nicole

Great experience nice facilities

Business Family

10/10

Exceptional

27 May 2024

Stefani Grace

Enjoyed our Japanese style accomodation here. Staff was very hospitable, efficient and helpful. Property was clean, has convenient access to transportation, food and shops.

Leisure Family

8/10

Excellent

20 May 2024

Goldaleiz

Great staff service
Clean rooms and bathrooms
Comforters are in the smaller/shorter side
Short walk to train station, markets/shopping

Leisure Family

8/10

Excellent

12 May 2024

Elise

Convenient location

Leisure Partner

8/10

Excellent

29 Apr 2024

Paul

well located, beautiful experience traditional, lack of luggage storage

Leisure

10/10

Exceptional

11 Apr 2024

Timothy

Awesome stay at a very cute ryokan. Very close to Nishiki market for food and the Michelin inoichi hanare ramen which was great. Staff were helpful and friendly

Leisure Partner

10/10

Exceptional

04 Apr 2024

Donald

The traditional-style room was really calming and fun to experience. The staff were also very helpful and enthusiastic.

10/10

Exceptional

23 Mar 2024

Richard

The staff was incredibly friendly and helpful. It was a great experience.

Leisure Family

10/10

Exceptional

11 Mar 2024

Verified traveler

Highlight of our trip

This place was fantastic. Looks beautiful inside and out. Super clean, lovely, friendly, helpful staff. Make sure to book a slot in the baths and try some sake in the bar!

Partner

10/10

Exceptional

05 Feb 2024

Simone

Amazing location, spectacular lobby, English speaking staff which were also very friendly and helpful. In particular kudos to Pierre!
Also they offer great sake tasting sessions that opened us an entire new world. Recommended

Leisure Partner

10/10

Exceptional

02 Feb 2024

Sarah

A lovely experience! Loved the traditional Japanese breakfast. The private bath was fully booked the evening we stayed, so I'd suggest booking/reserving it well in advance. Everything else was absolutely amazing! Loved the traditional room - it smells amazing!

Leisure Friends

10/10

Exceptional

26 Jan 2024

Alistair

Good amenities and very close to the main shopping area

Leisure Family

10/10

Exceptional

28 Nov 2023

sik mun

The room should have a TV

Leisure Friends

8/10

Excellent

24 Nov 2023

Joon Fui

Recommend to give it a try if you would like to experience tatami rooms and futon beds, though please note ryokan is usually small.

Leisure Partner

10/10

Exceptional

14 Nov 2023

Alec

All the staff is friendly, the property is beautiful and the check-in/check-out process was quick and easy.

Leisure Self

10/10

Exceptional

10 Nov 2023

Francesca

Amazing! Its one of the best hotel experiences i have ever had. Staff are amazing, area is fantastic. I am going to miss this place alot!

Leisure Partner

10/10

Exceptional

10 Nov 2023

Lisa

Excellent service in a very clean super well located property near the Nishki food market, great restaurants and bars and shopping.

Leisure

10/10

Exceptional

30 Oct 2023

Kate

Lovely place to stay. It was very clean and comfortable and the staff were fantastic.
Definitely recommend.

Leisure Friends

10/10

Exceptional

30 Oct 2023

Paola

the place is beautiful, very clean, and convenient location, very close to restaurants, convenient stores, and all the tourists sites in old Kyoto.
in general service was good, allowed us to have an extra bedding to make the stay more comfortable.
I recommend the place.

Leisure Family

10/10

Exceptional

11 Oct 2023

Jessica

Great room. Good location. Great bathroom with incredible shower! Friendly and informative staff!

Leisure Partner

10/10

Exceptional

08 Oct 2023

Connor

Fantastic

Leisure Family

10/10

Exceptional

30 Sep 2023

Daniel

Laura makes this ryokan a must!! She was so helpful in helping to find our luggage and shipping out luggage to the next hotel via the black cat service. The Japanese breakfast is delicious. I loved the traditional Japanese rooms with tatami mats.

Leisure Family

8/10

Excellent

27 Sep 2023

Michael

This Ryokan is a blend of traditional and modern. Very charming room and the decor in the lobby matches traditional Japan with a model samurai armor. The safe is very friendly. About a 10 minute walk to metro station and to shops and restaurants. There is also a laundry place around the corner.

Leisure Self

10/10

Exceptional

24 Sep 2023

Ronald

We had a very nice ryokan experience here at Kyomachiya Ryokan Sakura Urushitei! The staff were very attentive to us! They even gave us a private dining space from the other guests. The amenities were well maintained.

Leisure Friends

10/10

Exceptional

07 Aug 2023

Michal

Wonderful !! Way beyond our expectations

Leisure Family

10/10

Exceptional

03 Aug 2023

Karine

This Hotel is just beautiful, very clean and comfortable!!! The staff was amazing!! Very nice and helpful! Would definitely recommend this Hotel!!