Palace on Ganges Hotel

India , Varanasi
Varanasi, B-1/158, Assighat
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42 reviews shown

2/10

Poor

03 Mar 2026

Arindam

The room was a dungeon. We could not unpack the suitcases as it was crammed. No place to take a shower. Refer room # 301

Partner

6/10

Pleasant

13 Feb 2026

Vijoy Kumar

Rooms were noisy from outside till 2.00AM
Room service was good. Hotel is in place a big car like Toyota entigra(Indian) can’t go in street. No parking place.hot water was lukewarm. Toilet and bathroom very tight, difficult to even brush. Aircondition control not working it was fixed at 25C

Friends_and_family Family

4/10

Poor

10 Jun 2025

Machiel

The property was being painted inside resulting in the room smelling like chemicals. The internet was terribly slow and kept disconnecting. The aircon is old and noisy. The floors were quite dirty. Rest of the room was perfect

Leisure Self

6/10

Pleasant

28 May 2025

Rishi

This property was well located but the rooms were not as clean as I would like, there is lots of dust and because they are renovating there was a paint smell. Breakfast area is quite poor and needs to be renovated , the food was great from the kitchen and the staff friendly

Leisure Family

10/10

Exceptional

20 Mar 2025

Salil kumar

Amazing experience !

Partner

8/10

Excellent

10 Feb 2025

Ajay

Hotels in a good location. Food was excellent. Room had no window. Only one power point in the room. WiFi was variable and needed to be reactivated every time you went out.

Partner

8/10

Excellent

29 Dec 2023

Ramesh

Wonderful staff and convenient to all places close but cannot get into hotel in the evening as road blocked off by police, they need to fix it as very inconvenient to guests arriving in the evenings to carry in baggage

Friends_and_family Family

10/10

Exceptional

09 Dec 2023

naina

This is a great place to stay next to Ganges river. The staff is so polite and respectful. Food is amazing. The outdoor restaurant is my favorite. You can walk to the Aarti and to all the ghats.

Leisure Family

8/10

Excellent

10 Mar 2020

Andrew

Great Location!

The location is great, right on the Assi Ghat with great morning sunrises and evening prayer ceremonies. The stay was comfortable, the staff was friendly, and the food was good and affordable.

Business

6/10

Pleasant

24 Feb 2020

Verified traveler

It was in a great location but unfortunately most of the staff were not attentive to details nor did they action any request that you made.

2 gentlemen who were probably managers were good.

Leisure Friends

10/10

Exceptional

19 Feb 2020

T.B.

Very clean and neat hotel , the rooms are too small for three adults but worth the effort. Everyone is wouderflly polite and helpful.

Leisure Family

6/10

Pleasant

03 May 2019

Verified traveler

Basic, quiet, reasonably convenient but overpriced

Does the job of providing a clean bed and place to rest in an easily accessible location. However, the circuit breaker to the room power tripped twice in two days. Compared to the general cost of living, it is overpriced.

4/10

Poor

21 Apr 2019

Verified traveler

Good Location, Not too pleasant.

No window in the rooms. Nice rooftop but breakfast is served in the 'restaurant' on the ground floor which is a bit dark. Found small cockroaches in the bathroom. Location is very good because Assi ghat is one of the few ghats in Varanasi that can be reached with cars and auto rickshaws. Boat ride we booked through the hotel was okay, but it ended with our boat being tied to a motored boat because the boat driver didn't want to paddle the way back, which exposed us to constant smoke from the back of the motored boat. Recommend booking boatrides elsewhere with lower prices.

Friends

6/10

Pleasant

04 Nov 2018

Uno

Good basic hotel at the Ganges river

It's a bit difficult to rate this hotel. The hotel is small, rather old, very basic, my room smelled moldy/musty (for the first 2-3 minutes when I entered the room), restaurant on top of building is very basic but the food was delicious (and it didn't ruin my sensitive stomach). My room window was facing a wall (1 meter away) which was not super but also not a big problem.

Hotel is located 200 meters from Assi Ghat and the river. Location is very nice although quite a walk (1-2 miles) from the more interesting Ghat's. I did enjoy the walks along the river so it was not an issue. Area and surroundings seem safe and I didn't have any issues whatsoever.
Wifi was ok but not great. At times I was able to stream a bit of Youtube ..

I could not see the river from the hotel.

Service level was in general ok. Some of the people working there were eager to assist - others couldn't be bothered.

Compared to a 5-star hotel in New Delhi the hotel is rather bad but compared to the rest of Varanasi the hotel was actually quite good. I enjoyed my stay there and would recommend it to anybody. There was a lot of other foreigners staying in the hotel during my stay.

6/10

Pleasant

02 Nov 2018

Lou

Service good. Property ok. And that’s all I have to say about that.

6/10

Pleasant

12 Mar 2018

Rachel

Basic

The hotel is v. basic; no frills or fanciness here, though it is a step up from a hostel. There is free wifi for up to 2 users per room and the staff are generally agreeable. The restaurant is just so-so. It's on the rooftop (which isn't all that pretty) and we got eaten alive by mosquitos in the evening.

The location is great; it's right near Assi Ghat, which is the neighborhood I recommend staying in, as it's much quieter and cleaner than the Main Ghat. I recommend going to morning aarti on Assi Ghat; it is v. serene and beautiful.

My main disappointment comes from the fact that we paid a similar room rate in Delhi, Jaipur, Chennai, and Mumbai for 5-star, luxury hotels. But that's also because we were here during Holi. I would actually recommend staying at the adjacent Hotel Ganges, as they have a lovely rooftop area and much more attentive staff. (We visited Hotel Ganges for breakfast and to watch the Holi festivities from their rooftop, as it was much closer to the action.)

Family

4/10

Poor

27 Feb 2018

Vicki

Location, Location, Location

The location of the hotel was excellent, but that's where the compliments stop. For the price paid the hotel was poorly furnished, not real clean and staff were always less than helpful. We stayed there for 3 nights and was able to access the Ganges as much as we liked, however, the hotel was not a good standard for the $$$'s paid.

6/10

Pleasant

12 Feb 2018

Anand

Location is excellent if you wish to stay close to the Ganga river.
Otherwise is hotel is not worth the money you pay.

6/10

Pleasant

22 Jan 2018

Verified traveler

Below average quality, high premium for location

The best part of this place is the location, bang on Assi ghat. The rooms are small and very average in terms of decor, cleanliness and comfort. The walls are paper thin and one can hear everything from outside, upstairs and flush in the room next door. The room flush makes huge noise, there is no place to keep your soap/ shampoo when you take a shower, the shower stream is pathetic. We asked for wi-fi, got the code after 30 mins and it did not work. The food was sad - low on salt and spices, stuffed paratha had no stuffing, breakfast was minimal variety. Stay here for max 1 night, if you want to attend the morning aarti at Assi and plan to be outside the room most of the time.

Partner

4/10

Poor

09 Jan 2018

Aniloqui

Seriously overpriced

Emailed the hotel and asked for an airport pick up. Was confirmed and reassured twice that a car was going to be there to pick up us with a sign. Arrived at the airport and none was there. Called the hotel, none picked up the phone. On arrival at the hotel I mentioned to the receptionists none came to pick up us from the airport, they looked at me and continued with the booking. No apology offered, no comments said. We booked a double bed room, we were given two separated beds in the underground floor. Then we were moved to another bed room but the bedclothes where not changed from the previous couple so when I discovered this at night I went with my pillow, which was still wet, and asked the receptionist for a change. He just went to an empty room and picked up a pillow and put the dirty one on the other bed, so the next people can also enjoy it, I guess. The rooms on the floor -1 are the worse ones as no air circulates and breathing is almost impossible. For the second night we were moved to the last room available on the first floor which improved the air circulation.
No hot water
Breakfast wasn't good.
Food restaurant was ok.

6/10

Pleasant

13 Dec 2017

Verified traveler

Had a comfortable stay. Hotel employees are willing to help

4/10

Poor

23 Jan 2016

Verified traveler

Great location, mediocre hotel

Great location. Not so polite at desk. Internet included only means one device.

Partner

10/10

Exceptional

06 Oct 2015

Ipshita

Keeping the Varanasi heritage alive

Palace on Ganges is true to its name. It is right on Assi Ghat which allows you to atetnd morning and evening aartis, go on boat rides, or just walk along the ghats of Varanasi--the best way to imbibe the spirit of Varanasi.
The hotel has been built, designed and maintained with care. Each room is named after a state and the furniture and upholstery chosen carefully to match the traditions of the state. We stayed at the Punjab room decorated with Phulkari work and a charpoy. The best room is the attic room that gives a 360 degree view of Varanasi, but unfortunately it can be reached after a steep climb of five floors.
Service is good and food is above average.

10/10

Exceptional

26 Sep 2015

graeme

We thoroughly enjoyed our stay. The staff was every attentive and helpful. The location is perfect for the morning pujas and Yoga excercises.

Partner

6/10

Pleasant

11 Apr 2015

Parag

Good location, little overpriced

Overall, an OK experience. The room was clean, but smallish, considering the price per night, and it is closed ,, no view, unless you count the opposite inside wall from a small window.
The front desk staff was pretty helpful. The restaurants, one inside the hotel, and one on the rooftop, were not at all good .. looked dirty, food was just about OK and the staff was not that good.
The best thing about the hotel is the location - it is steps away from Assi Ghat, which was extremely convenient for us. We just spent a night there, and the hotel arranged for a boat to take us to watch the Ganga Aarti in the evening .. was beautiful.
Overall, would recommend the hotel only for location.. everything else was average.

6/10

Pleasant

11 Feb 2015

Sara

Paid USD 140 for one night, when the hotel is FOR SURE not worth more than USD 40. Facilities not amazing, bed was terribly hard and the only window was facing a wall which was 40 cms away. Only positives are proximity to the Ganges river and flexibility to have a late check-out.

10/10

Exceptional

15 Jan 2015

Verified traveler

The best hotel I've ever stayed at

The staff were so nice, it brought tears to my eyes. After a long day of traveling, the front desk clerk was so concerned that we didn't eat dinner, he asked the chef to make us a special dinner outside normal hours (the chef stayed late). They arranged a boat ride for us with a very good company that were honest and nice. They got us safe taxis. The room was always meticulous. Food was delicious and timely. Music was amazing. To wake up with the morning prayer ceremony songs coming through the windows was beautiful and nothing I will ever forget. People are posted in the halls to help with any question you may have, and people are always smiling and greeting you, asking if everything was ok several times during the stay. I also had a massage there in the spa which was excellent and so inexpensive. WIFI was reliable and strong. I cannot say enough about this place. If you are in Varanasi, you need to stay here.

8/10

Excellent

14 Jan 2015

John

Great hotel - but staff unhelpful

We had a great stay at Palace on Ganges. The hotel was beautiful, well appointed and very well maintained. The location at Assi Ghat was excellent, it was an easy 20-30 minute walk to the main ghat. The hotel restaurant was great - some of the best food we had in India.
However, we had one very bad experience with the staff at the hotel. On the night before our departure we asked to arrange taxi to the airport for the following day at 2pm. Only when we asked this were we told that there was a large event (President Mobi was visiting Assi Ghat) that would mean all roads near the hotel and to the airport would be closed. As a result we had to leave at 7am. In the morning when we were leaving we were told it was a good thing we were leaving at 7am since the hotel doors were going to be locked for the duration of the day at 8am - AND THE FRONT DESK NEVER TOLD US THIS WAS GOING TO TAKE PLACE. We could easily have slept in and been locked in the hotel for the whole day and missed our flight since the staff never told us!

Partner

2/10

Poor

05 Dec 2014

Nagarajah

Very Bad

It was horrible, room is dusty, phone line was not working, very bad neibourhood, no skills

Partner

6/10

Pleasant

09 Oct 2014

Martin

Nice hotel just 50 meters from the Ganga

The hotel was nice and clean very close to the Ganga. The small roof top restaurent was ok if you are not to picky. Do not expect anything from the breakfast that way you will not be too disappointed.

Family

8/10

Excellent

18 Apr 2014

Verified traveler

friendly staff

good food and helpful stall
we would recommend this hotel

4/10

Poor

20 Mar 2014

Nikki

Good Facility, Bad Front Desk Staff, Overpriced

My friend and I stayed here for two days. We had two different rooms during our stay. They were both very clean with an A/C, but no free Wi-fi. The rooms had a nice size bathroom and standard beds. We liked the ambiance of the hotel and how each room had a different theme. The restaurants were nice and the food was good.

The bellman and cleaning staff were very professional. They even delivered check-in drinks.

The issue we had with this hotel staff was the front desk staff. I had called several times prior to our arrival to make sure the reservation was confirmed and fine, and on both occasions they hung up on me. When we arrived, they told me I only had a reservation for one night, and then they dismissed me. However, I kept asking them to check, and reluctantly they checked again and then they told me I had two nights. Once that issue was resolved, I asked to modify the reservation and I was told that I could not. They would not even try to accommodate, they just dismissed me.

Upon check- out, I asked the guy at the front desk for my receipt. He told me that he would only give me my receipt after I wrote comments about my stay there. He handed me a piece of paper and pen and stood over me while I wrote. I told him I wanted my receipt first, and he told me no. I had to insist. He reluctantly gave me my receipt.

We had other friends staying within walking distance and others at other ghats. Our hotel was extremely overpriced.

4/10

Poor

17 Mar 2024

ANA

Dont book here. A well located hotel but a dissapoinent. Team not prepares, not clean, service not good.

10/10

Exceptional

28 Mar 2023

yulenia

Mi estancia fue de dos la comida del restaurante de la terraza fue espectacular y la atención de los muchachos muy buena

Leisure Partner

6/10

Pleasant

25 Mar 2019

RICARD

Varanasi 100%

Zona optima pata descubrir varanasi
Evitar primer nivel de habitacion al ser hab interiores. La suite es antigua pero con vistas impresionantes. La hab exterior es correcta aunque vista exterior relativa .. comida muy buena . Personal muy agrafable y servicial

Partner

8/10

Excellent

20 Jan 2016

Verified traveler

Ottima posizione

Posizione fantastica praticamente sul Gange. Ristorante discreto,personale gentile ed attento anche se con i tempi indiani,quindi un po' lento. Reception sempre disponibile. Camera purtroppo sull'interno ma silenziosa. Niente di che la colazione. Rapporto qualità prezzo discreto.

8/10

Excellent

03 Mar 2015

maku

アッシガートの神秘的な朝にアクセスしやすいホテル

アッシガートでは毎朝6:00からプージャが行われています。このホテルからガートまでの距離は1分もかからないくらい近いです。アッシガートの朝にお詣りしたい方におすすめです。ゴートゥーリヤまでもリクシャーで50ルピーも払えば喜んで行ってくれる距離です。何より、静かで良い所でした。
私は8泊しましたが、ホテルのスタッフ達のサービスがとても良かったです。タクシー、ランドリー、部屋掃除その他問題なくこなしてくれました。オートリクシャーの適正価格などもフロントで教えてくれるのでありがたかったです。
屋上のレストランのスパゲティーナポリタンが秀逸でした。冷たいキングフィッシャーも問題なく用意してくれます。

10/10

Exceptional

01 Nov 2014

GERARDO

Varanasi, increible

Muy bien ubicado y un gran servicio.

Gran valor por el costo!

Partner

4/10

Poor

15 Mar 2014

なおお

ガンジス川が目の前ではあるが。。

ガンジス川が目の前ですが、一番端です。歩いてメインガートへ行くには結構歩きます。
朝食はテラスではなく、ガンジス川を眺めるところではないところで取ることになります。パンとジュースにポテト・ゆで卵ぐらいです。
写真に比べて綺麗ではありません。夜もお湯はが出ない場合があります。

8/10

Excellent

04 Feb 2014

Rita och Anders

Utmärkt läge!

Hotellets läge alldeles vid Gangesfloden var det allra bästa. Mycket trevlig och hjälpsam personal. Maten helt ok! Rummet bra och vårt mycket lilla fönster mot bakgården blev till en fördel då det var tyst på natten. Hotellet i dyraste laget men läget kostar!

6/10

Pleasant

14 Jan 2014

Rulo

Hotel cerca del Ganges Caro para lo que ofrece

El precio es excesivamente caro para lo que ofrece el hotel. Además el personal es impersonal y lo único que busca es que se le de propina de todo. Lo que tiene positivo es que se encuentra muy cerca de Asi Ghat y fuera del bullicio de Varanasi… si alguien esta buscando estar cerca del Ganges y en una zona más tránquila este es un hotel ideal

2/10

Poor

17 Oct 2013

Verified traveler

ガンガに近いが値段が

メインガードに遠いので一泊ならいいかも。貴重品に注意してください！盗まれます例え小さい物でも！バラナシは長期滞在はきつい