Name: Heaven Seven Hotel Nuwara Eliya
Address: No 24 A Haddon Hill Road Nuwaraeliya, Nuwara Eliya, 22200, LK

8/10

Excellent

17 Jan 2025

Molly

Good spot for a night on the way— simple and clean, with lovely warm service. Probably a bit overpriced but a solid, good option. Food was delicious as well and they accommodated all of our needs.

Leisure Partner

10/10

Exceptional

03 Apr 2019

Minesh

Perfect overnight stay, clean and friendly!

Great staff, great hotel, no request too big id they can accomodate. All in all a pleasant stay!

Friends

8/10

Excellent

20 Feb 2019

Verified traveler

The Hotel was fine for the price paid. But the food was poor.
Lovely view from Balcony

Leisure Family

8/10

Excellent

25 Dec 2018

Verified traveler

nice hotel in nuwara elliya close to lake. restaurant needs some improvement in services.

10/10

Exceptional

21 Oct 2018

Verified traveler

All good recommend property All good recommend property All good recommend property

8/10

Excellent

14 Sep 2018

Verified traveler

Clean and Luxurious

Rooms are spacious and clean. Additional bed for child is good. Staff were able to customize food to suit Indian needs(vegetarian)

8/10

Excellent

17 Jun 2018

TJ

Staff are great. Place gets noisy in the windy times. Not much to do so don’t expect too much. Cool place.

10/10

Exceptional

30 Apr 2018

Verified traveler

Nice hotel

All good but staff (restaurant) attitude is not good that mach.they are just working not professional. Running and speed louder is too mach.housekeeping and front desk staff is good.some one recommended this place for me.but expected more standard in this hotel.

6/10

Pleasant

12 Mar 2018

SnookyJ

Tucked away

This is a small hotel, tucked away from the main hustle and bustle of Nuwara. It served our purposes very well. The staff were all very pleasant although the lady on reception didn't appear to have particularly good English. The staff in the restaurant were efficient and hardworking and the food served was good. It served our purposes well for two nights.

10/10

Exceptional

24 Sep 2017

Ofelia

Very nice hotel with great view of the mountains

Very nice room and comfy bed, welcoming staff - loved the tea.

6/10

Pleasant

11 Mar 2017

Verified traveler

large hotel efficient

This is a large hotel and efficient. Rooms were cold at night and we were in a noisy location but that's not the hotel's fault. Loved the Pedro estate tea walk near by.

6/10

Pleasant

31 Oct 2016

Oscar

Good place to rest your head, but needs updating

This hotel is just average. The breakfast was good, but not great. The one thing I liked about the hotel was the sitting area outside our hotel room. My adult family members and I would congregate each evening and have drinks, and kind of happy hour. Other than this, the rooms were a little in need of updating. There wasn't much space in the rooms, and the lamps were in poor shape. However, we made the best of our stay.

Family

10/10

Exceptional

20 Apr 2016

jasvindar

great hotel. friendly staff. good location

Partner

8/10

Excellent

02 Jan 2016

Nicholas

Adequate hotel

We had a two day stay. The hotel was clean and our room quite large.
The only fault was the door handle to get into the room and also the bathroom door handle were faulty.

Partner

6/10

Pleasant

31 Dec 2015

Stacey

New hotel - still to perfect customer service

This hotel is a short walk into the center of the town. A very new hotel however it was quite noisy. Ask for a room on the top level as this may not be as noisy. Sheets were soiled when we arrived and we had to ask to have them changed

Partner

4/10

Poor

13 Dec 2015

The YAK

OVER PROMISE - WELL BELOW ANTICIPATED DELIVERY.

Bed hilariously creaky and only fixed at my insistence and then with a club hammer and four inch nails so clearly no maintenance team on site.
Mountain view turned out to be crested by a military installation with a five o'clock shadow of aerials, other mountain view obscured by a power line and pole.
Handle on bathroom door broken on inside and bolt to lock door shut did not work because door did not fit properly.
Meal bought on restaurant very substandard and dull, especially when compared with local prices, service in dining room very good though.
I could go on more, believe me.
Oh, managers walked about the place dragging their feet on the floor, aaaargh!

4/10

Poor

27 Oct 2019

Verified traveler

歯ブラシなし、テッシュペーパーなし、屋根裏部屋

Leisure Friends

8/10

Excellent

07 Oct 2019

Ziv

Good hotel but not much more

Partner