Name: Thunderbird Motor Inn
Address: 5849 York Road, Duncan, CA

10/10

Exceptional

22 Jul 2026

jo

It’s a lower end motel doing their best in a tough market.
The check in was lovely, they were friendly and helpful and the rate was low…Just as we hoped.

8/10

Excellent

20 Jul 2026

IEVGENII

Everything was good for a short stay. The room was clean, the staff was friendly, and parking was convenient.

4/10

Poor

20 Jul 2026

MATTHEW

Picture is from the inside of a diner that is next to the property that is now closed.

There is a lot of debris and trash in the parking lot and landscaping. Water damage on the ceiling of one room had paint peeling down. Stairs to upper rooms are in disrepair. Stains on walls, furniture, sheets, etc.

Air conditioning worked well in the middle of summer.

Friends

2/10

Poor

19 Jul 2026

Gabriella

This place is overall very run down and would not recommend. There were fake eyelashes in the shower. The front door didn’t close properly. The deadbolt didn’t work. The room has a bad smell. The paint was peeling. The tub was cracked and leaking.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Milo

Clean room and comfortable bed. Simple accommodation. We arrived late and it was easy to get in with the key box. The area around the Hotel is somewhat rough.

Partner

8/10

Excellent

14 Jul 2026

Christine

It was ok, the diner was closed though. Close to the pool and to fast food and other resteraunts.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Ruth

We did not feel safe at this property and could not stay here.

Family

10/10

Exceptional

12 Jul 2026

COLIN

The room was comfortable and clean. The staff was welcoming and friendly. A great place to stay if travelling on the island.

Partner

4/10

Poor

12 Jul 2026

Sajjan

Two persons checked in with two queen size beds but only one bath towel.

8/10

Excellent

12 Jul 2026

Oleg

The motel is not new and modern, actually it is pretty old, but rooms are big, clean, with table and chairs, AC, microwave and refrigerator. Everything was nice and worked well and we were quite satisfied.

Family

2/10

Poor

08 Jul 2026

Trina

The room was old and disgusting, we paid for a kitchenette and couldn't use it. The mice kept us up all night and got into our food. Unfortunately we had paid for two nights. Never again. There was no one around either morning that we went to talk to someone or to hand in our keys. Very dissatisfied. There were homeless encampments directly behind the motel and people doing drugs in the motel parking lot. If someone was there to talk to I would have kindly asked for my money back and found somewhere else to stay. The advertising of the room was very deceiving.

Partner

6/10

Pleasant

07 Jul 2026

Ian

The desk staff were very friendly and helpful, the hotel itself has definitely seen better days, as it was fairly run down. I think the current management is trying to slowly upgrade, but they have a way to go.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Ah Wing

The room was clean and the staff were very helpful. The air conditioning worked well, but there was a slight odor. The hotel is a bit dated, though the location is convenient for getting around. One downside is that there are quite a few homeless people in the surrounding area.

Self

6/10

Pleasant

02 Jul 2026

Rhonda

The pool was full of standing water with plastic over it and overgrown around it. It was a funky place but clean and everything worked. The bed was lovely. The decor was thoughtful. I liked the couple and their child. It was a nice image.

Self

4/10

Poor

01 Jul 2026

Adrian

All the pictures on the description are unreal. For example the restaurant is close and looks like abandoned. Reception is totally different for bad.

Friends_and_family Family

2/10

Poor

30 Jun 2026

Lauren

This is not the stay we were expecting from the photos, which are clearly edited. The diner is long closed and the rooms are shabby with peeling ceilings and broken tubs. The neighborhood is a tent city with droves of unhoused persons in various states of intoxication. The location was handy for getting around and the tv channels were excellent. Lots of parking was available.

Family

8/10

Excellent

25 Jun 2026

Steven

The bed was very comfortable, and the shower had great water pressure and ample hot water. All of this in a clean and economical room, what more could one ask for.

Partner

6/10

Pleasant

20 Jun 2026

Dale

The Bathroom tub faucet was leaking as well as the toilet internally. I had to keep the bathroom door closed so I wouldn’t have to listen to noise during my sleep. Some of the tables outside the room were completely unsecured from the legs and was a safety issue as people drinking coffee who are unaware have the risk of tipping the table and spilling the coffee on yourself. The staff was very friendly and helpful.

8/10

Excellent

18 Jun 2026

Bob and Sandra

Price was good
Room was clean
Good bed and pillow pillows
Buildings show a lot of age
Not located in the best part of the town

Partner

8/10

Excellent

18 Jun 2026

Zheng

We stayed 1 night. For the price with 2 queen beds, it well worth it. Although it is close to HWY1, but quiet at night. The hot water pressure for shower is so good; The front desk girl and the housekeeper are very nice. The beds are comfortable, bedsheets are nice and clean. Microwave and a fridge available in the room. There are homeless people one block away from the hotel building. We didn’t find any bothering. Many restaurants are in walk distance. In general, this motel is good for short stay.

Friends_and_family Friends

6/10

Pleasant

15 Jun 2026

Eric

Clean & comfortable bed. Bathroom outdated but clean. Air conditioner worked great and kept the room cool while it was +30c outside. As mentioned in other reviews, visible homelessness in the area however they didn’t loiter about the hotel property and didn’t cause us any problem. It’s a good place to stay for the night if you’re passing through and need something economical.

Partner

10/10

Exceptional

14 Jun 2026

Eduardo

It was good

Partner

2/10

Poor

08 Jun 2026

Paul

Do yourself a favour and book somewhere else. The sign on the street says it all. Trip Advisor Excellence award: 2014-2019. NOT 2026

Family_with_children

2/10

Poor

07 Jun 2026

James

Bad place and needs yard work

2/10

Poor

07 Jun 2026

Shawn

This place has rooms with stop work orders due to asbestos. There's a shelter behind the motel, causing troubled people to be shooting up in the parking lot. I, as well as others I talked to were fooled by (likely) fake Expedia reviews. All the patrons had a nice little gathering at 2am in the parking lot due to a vehicle fire that spread to the building. Beware, this is a sketchy neighbourhood.

Self

6/10

Pleasant

03 Jun 2026

Sherri

Rooms only had clean sheets and towels the rest of the place was a mess and damaged. Staff were helpful and friendly.

Self

6/10

Pleasant

01 Jun 2026

Kyle

Updated photos would be great, but otherwise it was a warm comfy bed in a well-air-conditioned room.

Self

2/10

Poor

01 Jun 2026

Jad

Room wasn't actually clean, the pull out couch was nasty and when we went to complain to the staff about it they never actully ended up fixing the problem, even after we complained again the following day.

Friends

8/10

Excellent

31 May 2026

Charles

Good place to stay

Self

4/10

Poor

30 May 2026

Jason

2 x pest repellers in the room. Pillows were flatter than cardboard. Blankets were thinner than a sheet of paper. A room on the first floor had keep out danger- asbestos tape on it, not very inspiring for the other rooms. Surrounding area was full of addicts & sketchy looking people. Otherwise, staff were very friendly.

Friends_and_family Family

6/10

Pleasant

29 May 2026

Leo

It was a faded beauty. Seen better days and in a sketchy area. The manager / person who checked me in was really great and he tried hard, but if you have any phobias about sticky floors and handles… I would look elsewhere. Huge plus was that the shower had great pressure and didn’t seem to fluctuate in temperature much.

Self

2/10

Poor

28 May 2026

Rohit

Hotel was good but Expedia showed bigger room with 3 bed, we only get 2 beds

Business

6/10

Pleasant

24 May 2026

Eric

This is an older motel and it looks it. The room I had was dingy looking with stale air. Although I didn’t actually smell any smoke odours it was easy to tell this room had a smoking history. The toilet seat was very loose and there was a persistent drip in the bathtub. Also, there was no hairdryer. On the bright side the king size bed was very comfortable with fresh linens and towels and the hdtv had numerous channels including a few premium ones. The room was spacious and the air conditioner was quiet. The staff was great.

Self

10/10

Exceptional

24 May 2026

Guilherme

Overall it is a good hotel, very clean, comfortable bed, good parking, and great location!

Self

10/10

Exceptional

24 May 2026

Bradley

The property is under renovations I’m sure it will improve but overall my stay was fine at this stage if their renovations

Partner

10/10

Exceptional

19 May 2026

Kat Wa

We reserved 4 rooms for 11 people. 4 rooms are all clean and very good for this price! Ppl said there have bed buds we didnt experience this at all. Every thing is good and also friendly staff! The deposit for the rooms also return to my card on the same day we checked out!!! We will definitely come back to this
Motor inn next time we in Victoria and Duncan !

Friends_and_family Family

10/10

Exceptional

19 May 2026

Dorothy

Great room and staff

8/10

Excellent

17 May 2026

Padam

Thank you

Family_with_children

10/10

Exceptional

16 May 2026

Michael

It was nice

6/10

Pleasant

07 May 2026

Steve

The homeless people on the streets made us feel very uneasy. The restaurant looked like it's been closed for years. And at the base of the stairs to go up to our room, there was a cordoned off room that was shut down for asbestos. Our room wreaked of Febreeze, which was a little nauseating, but the bed sheets were very clean and comfortable and the room was actually quite spacious. The $200 damage deposit seemed very high as well, which took me by surprise upon checking in. Cheap, yes, but the photos on the booking site are very misleading as to the condition of the actual premises. That lobby looks nothing like the picture.

Partner

2/10

Poor

06 May 2026

Zahid Bin

We found a bed bug in one of our rooms, which was very concerning. Attempts to contact the property office went unanswered, and it appeared closed throughout our stay. There was no on-site support. The surrounding area also felt uncomfortable to walk around at night due to activity in the parking lot. Overall, the stay raised concerns about cleanliness, communication, and safety.

Family_with_children

2/10

Poor

05 May 2026

Ralf

Very dirty, unfriendly staff, room needs a renovation. The area is very unpleasant too.

4/10

Poor

04 May 2026

Cynthia

Room was pretty gross. At first I thought it was just run down and could use a new coat of paint but on closer inspection there was dirt/debris on the floors, hair in the shower and bathroom floor, toilet wasn’t clean, sink wasn’t clean, old potato chips on the floor and on the shelf above the fridge, holes in the walls like fists, smeared
Oily stuff on the tv screen, stains on the walls and floors. I didn’t want to take my shoes off because the floors looked so disgusting, the room smelled like stale fabreeze. The only good thing was that the king sized bedsheets actually looked and seemed clean and the air conditioning worked and helped clear out the gross stale febreeze smell. I do not recommend this place. The photos of the room on the website are misleading, the room we got was nothing like the photos.

Partner

2/10

Poor

26 Apr 2026

Michael

Fridge did not work. Poop stuck to the outside of the toilet. Black mold behind the toilet and sink. We had two homeless people drinking outside our room at the table and chairs out front which we told the front desk when morning cam one was passed out on the table. Called to ask for the manager or manager and was told manager was away for the next couple day but would get him to call. After a few days we did not hear back and we called them was told the manager was not still not available, the desk person asked and we told her about what we found and asked us to send the pictures to her which we did. Again we never had a return call so we called again and was told that the manager was still not around. The health board should be contacted

Partner

2/10

Poor

25 Apr 2026

Tony

The shower did not work, and I found that out in the morning when I went to shower. The office was not open at that hour so there was no assistance. The hpur 830AM. No shower and I am traveling for the next day. It was not functioning when I got the room, come on. No apology, nothing, send us a picture.

8/10

Excellent

24 Apr 2026

CHU

Decent place. Not the best, but it was good to spend the night there.

8/10

Excellent

21 Apr 2026

Alix Gael

Tranquille

2/10

Poor

18 Apr 2026

Courtney

I do not recommend staying there. Our room smelled so strongly of cigarettes and the bathroom stunk of mold which you could clearly see all around the tub/shower too. The outside of the motel had a room with caution tape taping it off. Police were rolling in to check on people who were obviously living there. I did not feel safe and as soon as we woke up we left immediately.

Family_with_children

2/10

Poor

13 Apr 2026

Tiffany

Old, run down and homeless encampment in the parking lot . Bathroom sink plugged with beard hair that every time you ran the water hair would come out of the sink . Broken windows . Not a clean safe place to stay

Friends_and_family Family

4/10

Poor

12 Apr 2026

Jamie

The motel was quite run down on the exterior. The interior seemed clean, unusual handprint on the wall & no hot water. My brother's family also had a room that somehow smelled mike smoke from a room below them. No staff to help with the situation amd they had an 18 month old.

Many homeless around and in/out parking lot. Didnt feel super safe to be honest.

Family_with_children

10/10

Exceptional

08 Apr 2026

Ernie

No pool

Self

2/10

Poor

06 Apr 2026

Jolene

All kinds of things gross in the room, and the area

8/10

Excellent

31 Mar 2026

ROSS

Hot water took forever in the shower, but was eventually hot enough.

Partner

10/10

Exceptional

29 Mar 2026

Harjot

Good vibes good room

2/10

Poor

24 Mar 2026

Ahmadreza

A lot of homeless people around. Their staff left at 10 pm, and a homeless person was shouting and caused an issue, so we called the police. Very poor condition, and not clean. The worst stay we have had. Do not stay at Duncan and this motel.

Family_with_children

10/10

Exceptional

24 Mar 2026

Daryn

Property was great although not good area due to homelessness

10/10

Exceptional

22 Mar 2026

Daryn

Nice place for the money

10/10

Exceptional

20 Mar 2026

Owen

Met the needs of what I was requiring

Family

6/10

Pleasant

16 Mar 2026

Sheena

It’s a cheap place to stay for a night. That’s about it.

Partner

10/10

Exceptional

16 Mar 2026

Daryn

No complaints

Self

4/10

Poor

08 Mar 2026

slade

Super noisy all night the first night. Very loud bangs in room below and to the side of us lots of banging on the wall. Second night the front door in room next to us was opening and closing very loudly until midnight. Staff was ok

Family

8/10

Excellent

01 Mar 2026

Gary

Courteous staff. Clean room

Self

2/10

Poor

17 Feb 2026

Jeremy

Accu

2/10

Poor

15 Feb 2026

Russ

No hot water ….people screaming at door all night

6/10

Pleasant

01 Feb 2026

Robert

Room was fine, but there are a lot of homeless people around the very near area. One of our friends was kept awake until 4:00am from guest in the next room

Friends_and_family Family

2/10

Poor

22 Jan 2026

Amanda

Well say this, i rented the place on line left my bags in room went to visit a friend who lives in the same town. He asked were id be staying. And thats as far as i got he wkuldntliw me to spend the night he luces down road and has lived in duncan long enough to know. He tells me its unsafe the honeless.hangout there in pekinglits and apparently the hotel takes them in at night so apparently theres alot of fights drugs and most of all your gonna get robbed .hs wouldnt let me go back even for my bags without him. Also. They say on line they take dogs. I got there to check in my plan was to leave my dog at my friends while i did what i came there for then i asked the ladies at front desk if it would be ok if i can walk my dog in and out of room tied around my waist as i walk bags in to room from the truck rather than him barking at me everyti.e i walked into the room he will bark all i wanted was to have my dog on leash maybe 3feet inside the room foor so i could do it quietly and the girl said no.but as u turned away and to leave once i did ask there was a sign that said please let front desk know if u have ur pets with u and i bookeda pet friendly room

8/10

Excellent

06 Jan 2026

Eugen

It's a simple motel with no airs or graces. But as clean as a whistle, with lovely mattresses and bedding.
Excellent bathroom water pressure and hot hot showers too.
PLUS, it's the best value you'll find in the whole of B.C. !!

2/10

Poor

28 Dec 2025

Lawrence

No hot water.. refrigerator not functioning.

Leisure Family

2/10

Poor

07 Dec 2025

Crystal

First time in my life I had to call the police while staying at a hotel. Some guy banging on my door and yelling that wouldn't leave. I canceled all my plans for the weekend and left. Didnt even get a full refund!! Never stay in this awful place.

Business Self

8/10

Excellent

05 Dec 2025

Cameron

yes. Cheap and cheerful! Staff was very welcoming.

10/10

Exceptional

27 Nov 2025

Scott

Nice place. Nice room. Kind, friendly and helpful staff.

10/10

Exceptional

20 Nov 2025

ben

Priced right, clean room

10/10

Exceptional

18 Nov 2025

John

Great room. Spacious

Business_and_leisure Self

2/10

Poor

30 Oct 2025

Kim

Left a tag on our room to be cleaned at 8am got back at 5pm not cleaned. Bed bugs as well never again .

8/10

Excellent

29 Oct 2025

Sulin

The staff were really nice.

Leisure Self

6/10

Pleasant

22 Oct 2025

John

Pretty good. Good for the money. Clean.

Business Self

10/10

Exceptional

20 Oct 2025

Nicole

I was travelling and needed some rest and a nap. I was super comfortable, the shower is great and my room was nice and warm upon arrival.

Leisure Partner

8/10

Excellent

13 Oct 2025

Manpreet

Good

6/10

Pleasant

08 Oct 2025

Melissa

The room was ok but the parking lot when I pulled up was disgusting and dirty…homeless people sleeping on ground all around hotel. Didn’t feel safe there at all. When I started the tub the water came out dirty at first which is a pretty big turn off. Won’t stay here again.

Leisure Self

8/10

Excellent

05 Oct 2025

Hugh

The reception staff was nice and helpful and the room is very clean. For the price it was excellent.

Leisure Partner

8/10

Excellent

05 Oct 2025

Melissa

It's located in a strategic area, also next to the homeless. The room floors are not mopped, I had to clean it twice myself. Staff are super friendly and nice

Business Family_with_children

6/10

Pleasant

05 Oct 2025

Grant

Motor Inn that has seen better days

The Thunderbird Motor Inn is old and shows it. Bathtub tax dripped, vanity taps were loose, cleaning was superficial, security minimal. Motel is also in an area where there are many homeless people. They caused no problem for us but it wasn’t a comfortable area to walk. Staff were very helpful and responsive, but there wasn’t much they could do. After we left, my wife discovered her cell phone was missing and we went back to the Motel to see if it had been left there. Staff were very helpful to us as we searched (unsuccessfully) for the phone. We later found it packed in a suitcase (oops) but want to thank the staff (office and cleaning) who helped us look for it.

Partner

10/10

Exceptional

04 Oct 2025

Kabal

All good

Business

10/10

Exceptional

03 Oct 2025

David

Friendly staff, clean room, everything as expected.

Leisure Self

2/10

Poor

01 Oct 2025

Shelley

Very unsafe neighborhood. Dirty room, toilet that didnt flush. People screaming from the hotel room next to us. We couldn’t even stay had to leave and they wouldn’t refund us the money. We walked in the room and right back out. Awful.

4/10

Poor

01 Oct 2025

Jamie

Mouse infested. Droppings all over bathroom sink and countertops.

10/10

Exceptional

29 Sep 2025

Satpal Singh

Average

10/10

Exceptional

29 Sep 2025

Oliver

Clean and Easy to park.

Business_and_leisure Family_with_children

8/10

Excellent

28 Sep 2025

Deena

Very quiet at night, hot shower, and it’s down the street from a good skatepark.

Leisure Partner

6/10

Pleasant

28 Sep 2025

Bassam

The property was not well cared for. The first impression from the office was very dirty and unkept. The first staff is ho checked us in was not presentable and wore dirty clothing.
The two good points about it was the price and the bed sheets and pillows were clean.

Leisure Family

8/10

Excellent

25 Sep 2025

Tom

For the cost this is a great hotel and was clean with comfortable beds

Leisure Family

2/10

Poor

22 Sep 2025

Parmvir

No good ..

Absolutely incompetent staff !
They were unable to find out booking from the itinerary number & the Hotels.com confirmation. We will refrain from using this place again.

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Toni

Super friend upon check in. Great room. Clean and cozy. Very close to all sorts of things

Leisure Family

4/10

Poor

21 Sep 2025

Lindsay

Desk not open 24 h was closed at 9:15 am on a weekday. Bad area lots of homeless. Room not cleaned when requested. Staff entered when do not disturb sign was on and touched our belongings, huge invasion of privacy, front desk staff rude and not helpful if they even bother showing up or answering phone. Local amenities closed/in poor condition.

6/10

Pleasant

20 Sep 2025

Ron

The hotel offers free wi-fi, and laundry costs are very reasonable to use the washer & dryer, as is the cost to buy the detergent at the front desk. The staff is extremely friendly & helpful. I really enjoyed my stay here.

Leisure Self

10/10

Exceptional

19 Sep 2025

Abe

Great place for the price.

Leisure

6/10

Pleasant

18 Sep 2025

Virginia

Older motel but very clean.

Leisure Family

8/10

Excellent

17 Sep 2025

M Mafizur

Reasonably good

Leisure Family

4/10

Poor

14 Sep 2025

Melissa

Great water pressure.

I booked 9 rooms for a business trip most rooms were ok. Beds are hard, bathrooms were clean, but everything is pretty run down and in need of a refresh

Business

8/10

Excellent

14 Sep 2025

Dailene

An older property but very clean and kept up. Bed was comfortable and the bedding and towels good quality. Microwave and heating/cooling unit in the room worked well.
Easy walk to food and coffee.
Good price. Would definitely stay there again.

Leisure Partner