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Gamma Orizaba Grand Hotel de France

Veracruz · Mexico

Ote. 6 186 Sur, CentroView location

9.2/10Excellent1,001 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Gamma Orizaba Grand Hotel de France

Enjoy recreational amenities such as an outdoor pool and fitness center at the Gamma Orizaba Grand Hotel de France. Dine at Leroy's, the hotel's restaurant, or grab a quick bite at the snack bar/deli.

Mingle with other guests at the daily complimentary reception, and unwind at the bar/lounge in the evening. The hotel offers 91 air-conditioned rooms equipped with LCD TVs, complimentary Wi-Fi, and cable programming. Bathrooms feature showers and hair dryers. Additional conveniences include laptop-compatible safes, irons/ironing boards, and daily housekeeping.

This 5-star hotel is a short walk from Castillo Park and Orizaba Cathedral, and conveniently located near attractions like the Cerro del Borrego Cable Car and the Iron Palace. Free self-parking and a 24-hour front desk with multilingual staff are available for guest convenience.

Read more about this hotelShow less

Located in Orizaba, Gamma Orizaba Grand Hotel de France is a 5-minute walk from Castillo Park and 6 minutes by foot from Orizaba Cathedral. This hotel is 0.4 mi (0.7 km) from Iron Palace and 0.7 mi (1.1 km) from Former San José de Gracia Convent.

Make yourself at home in one of the 91 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and irons/ironing boards, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 990 per pet, per night
    • Service animals are exempt from fees
    • Hosted evening meal: MXN 300

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Castillo Park 0.4 km / 0.2 mi
Orizaba Cathedral 0.5 km / 0.3 mi
Iron Palace 0.6 km / 0.4 mi
Museo de la Cerveza 0.7 km / 0.4 mi
Cerro del Borrego Cable Car 0.7 km / 0.4 mi
Former San José de Gracia Convent 0.8 km / 0.5 mi
Alameda Park 0.9 km / 0.6 mi
Laberinto 1.1 km / 0.7 mi
Cañón del Río Blanco National Park 1.8 km / 1.1 mi
BIORI Orizaba Botanical Garden 1.8 km / 1.1 mi
Poliforum Mier y Pesado 1.9 km / 1.2 mi
Planetario Orizaba 2.5 km / 1.5 mi
Expo Parque de los Dinosaurios 2.5 km / 1.6 mi
Valley Square Shopping Center 2.7 km / 1.7 mi
Aeroparque de Orizaba 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 91
  • Junior suites: 3
  • Superior rooms: 45
  • hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 24 more facilities & services
  • Local and international callsExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Bar
  • Restaurant
  • Meeting room
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Breakfast buffet
  • Hot breakfast
  • À la carte lunch
  • À la carte dinner
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Gamma Orizaba Grand Hotel de France

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Gamma Orizaba Grand Hotel de France

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE KING BEDRoom • DELUXE KING BED • 30 m²ROO.DX-KG
    Room DELUXE KING BEDPhoto unavailable1 photo

    Gamma Orizaba Grand Hotel de France

    Room DELUXE KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR TWO DOUBLE BEDSTWIN • SUPERIOR TWO DOUBLE BEDSTWN.2D-SU

    Photos are not available for this room type.

    Gamma Orizaba Grand Hotel de France

    TWIN SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Gamma Orizaba Grand Hotel de France

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 30 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable1 photo

    Gamma Orizaba Grand Hotel de France

    Room SUPERIOR KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Internet access
    • Shower: 1
    • Cot on demand
    • Extra beds on demand
    • Disability-friendly bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Gamma Orizaba Grand Hotel de France

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Gamma Orizaba Grand Hotel de France

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Gamma Orizaba Grand Hotel de France

9.2
Excellent
1,001 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Gilberto
Good location, quiet. Have a parking for my rental
10/10
Exceptional
30 Jul 2026
Samantha
This was our second visit within a month. We live about 2 hours away but I love coming back to play in the pool and take full advantage of the pool bar. Will be coming back many many time. Rooms are always clean and they have an amazing breakfast (for a fee).
8/10
Excellent
25 Jul 2026
Yaskara
I don’t know
10/10
Exceptional
24 Jul 2026
Michaela
Very comfortable. Love access to the rooftop pool and the Bruma Terraza as well as Leroy restaurant both serve excellent fresh and tasty food and desserts as well as drinks.
8/10
Excellent
17 Jul 2026
Yaskara r
Was ok
Family_with_children
10/10
Exceptional
16 Jul 2026
OMAR
Excelente Hotel
Family
10/10
Exceptional
10 Jul 2026
Daniel
The room was very clean and the staff made it everyday, so everything was fresh when we got back to the room each night. All the staff was very friendly and answered all questions we had. We had such a wonderful stay, beds were so comfortable. We did not get to eat at the restaurant because we were out exploring everywhere, but the food looked really good when we passed thru the dining area.
Great job by everyone and would love to return one day, so much to do around the area and such a CLEAN city.
Family
10/10
Exceptional
06 Jul 2026
Samantha
I loved this hotel! The heated rooftop pool with the bar and grill close by was the best.
Partner
10/10
Exceptional
05 Jul 2026
Moises
Que se explique claramente que cuenta con estacionamiento y como accesarlo.
Partner
10/10
Exceptional
13 Jun 2026
Luz
Todo estuvo Excelente
8/10
Excellent
10 Jun 2026
Ana
La propiedad muy limpia , pero muchos escalones le pregunté al front desk que me nos cambiara de habitación donde no hubiera escalones pero me dijo que no había de nuestra categoría, pues yo el la recepción casi me caía en fin un buen hotel
Family
8/10
Excellent
19 May 2026
Alejandro
Buen lugar, tranquilo y cercano al centro. Tiene una bonita terraza con alberca. El personal amable en todo momento. Tuve dos problemas, uno, el baño de la habitación olía mal, problema de la coladera que regresaba los olores. Dos, pedí cambio de sábanas ya que mi bebé tiro un poco de yogurt, al regresar las sábanas parecían limpias, pero el cinturón de cama seguía sucio, simplemente lo voltearon.
Friends_and_family Family
10/10
Exceptional
18 May 2026
Enrique
Location nice hotel I will come back to this hotel.
Partner
10/10
Exceptional
04 May 2026
claudia
It was a great stay thank you !!!
8/10
Excellent
23 Apr 2026
Socorro
Excellent location, clean rooms and good restaurant.
6/10
Pleasant
19 Apr 2026
Oscar
I like how it's convenient location. Close to everything and walking distance to a lot of things. Always had access to parking. Towels in the room were rough and some were even ripped on the sides. For a hotel this price I think they could have better towels. The hotel also doesn't have ramps on the second floor to the elevator. Even the bellman helping me had a hard time getting my luggage to my room.
Family_with_children
10/10
Exceptional
12 Feb 2026
Efrain
Everything in this hotel is awesome from courteous staffers to excellent internet reception.
Business_and_leisure Family
8/10
Excellent
29 Jan 2026
Edward
Fine. Staff was helpful. Room was modern. Restaurant was fine.
Leisure Self
10/10
Exceptional
06 Jan 2026
Ramiro
It was very good
Business
10/10
Exceptional
06 Jan 2026
Ramiro

The pool is gorgeous
Business
10/10
Exceptional
04 Jan 2026
Catalina
The view of the churches from the terrace awesome!
Leisure Family_with_children
10/10
Exceptional
04 Jan 2026
Collin
Nice clean room and friendly staff would stay here again
10/10
Exceptional
14 Dec 2025
CHRISTINE
excclent
10/10
Exceptional
23 Nov 2025
cecilia
Great
10/10
Exceptional
16 Nov 2025
Dina
This is always our favorite hotel when we are in Orizaba. The beds are SO comfortable and the rooms are spacious and clean. The staff are professional and friendly and parking is secure.

The hotel is perfectly situated to walk all throughout centro.

We also appreciate the secure parking.
10/10
Exceptional
28 Oct 2025
Aida
This is the second time staying here and I really like it, rooms are always clean, everyone really kind and nice, everything is walking distance, and food and drinks are good!
I do believe they can improve their customer service at the bar upstairs, a lil faster service, and more communication would be the cherry on top!
Thank you! We Will be back!
Leisure Family_with_children
8/10
Excellent
24 Sep 2025
Evelyn
Todo bien gracias
10/10
Exceptional
23 Sep 2025
Emmanuel
Beautiful location great service
10/10
Exceptional
20 Sep 2025
Greg
Not much to said
Business_and_leisure
8/10
Excellent
16 Aug 2025
Laura

Will stay here again

It was amazing, bed super comfortable. Stayed 2 nights. The only downside was that on our 2nd day stay, our room service was not done. The cleaing lady said that the other cleaning lady had to leave because she hqd to clean other rooms and that she would come back to clean ours. Other than that it was wonderful! The food was great too.
Partner
10/10
Exceptional
11 Aug 2025
esteban
Excelente ubicación y atención por parte del personal
Leisure Family_with_children
8/10
Excellent
06 Aug 2025
Angelica
Nice staff, rooms clean and good service.
Leisure Family
10/10
Exceptional
30 Jul 2025
Verified traveler
We stay here at least twice a year when we drive from Chiapas to Canada and back. Or any time we are passing through the area. The hotel is extremely clean the service is amazing. The staff is very good. There is secure parking. The fact that it is pet friendly is the main reason we stayed in the first place but we keep coming back for all the above reasons. It is a very safe area as well. The other thing I like is that the price for having a dog is very high as is typical in Mexico but they are also reasonable and give a reduced rate for my tiny 3 lb (1.4 kg) yorkie
Partner
8/10
Excellent
30 Jun 2025
Laidiny Rocio
Beautiful hotel. Beds are very comfortable, location is great as well.
Leisure Family
10/10
Exceptional
21 Jun 2025
Dina
We love to stay at this hotel when we are in Orizaba. The beds are incredibly comfortable! The staff are friendly. The hotel is located in centro within easy walking distance of the river, the pedestrian area, lots of restaurants and shopping. Breakfast is good, too.
Leisure Partner
10/10
Exceptional
16 Jun 2025
Carlos
Un Lugar para descansar y removar las energías. Habitaciónes muy limpias, espaciosas, con Smart Tv grande, la es deliciosa y los empleados muy amables y dispoa ayudaré.
10/10
Exceptional
12 Jun 2025
Luis
Todo muy bien, limpio, ordenado y todo lo necesario para tu estancia, el dueño es muy amable y servicial, 100% recomendado, volveria de nuevo!
Leisure Partner
10/10
Exceptional
07 Jun 2025
Rita
Love it
10/10
Exceptional
20 May 2025
Reeva
All the staff was very nice and when need of help they were always helpful. There’s nothing that I didn’t like about the hotel.
Leisure Partner
10/10
Exceptional
07 May 2025
kristi
Nice rooms, Location and parking onsite were great! The breakfast buffet -- if you wait until you arrive to pay for the buffet at check in the cost will be a little lower. the cost for meals otherwise seemed a bit steep, especially the roof top bar/ restaurant. So we did not do those. Staff were good. Plenty of dining options nearby. We were probably the only gringos in all of Orizaba! LOL But we loved the town & will return on our travels again :)
Leisure Partner
10/10
Exceptional
22 Mar 2025
Facundo
Everything was excellent! Tks!!
Leisure Family
10/10
Exceptional
20 Mar 2025
Clinton
Very clean property friendly staff
Leisure Family_with_children
10/10
Exceptional
13 Feb 2025
Nayla Belen
Rooms are clean , staff really nice
Leisure Family
6/10
Pleasant
14 Jan 2025
Rosaura
Estaba sucio el baño y mucho ruido !!
Partner
10/10
Exceptional
28 Dec 2024
Laquita
I love the showers and the bed. The pool at the rooftop is beautiful ❤️.
Leisure Family
6/10
Pleasant
24 Dec 2024
Nuno David
Reception team should be more trained! Restaurant team should have more sensitivity!
Business_and_leisure Family
6/10
Pleasant
23 Dec 2024
Angel
-
10/10
Exceptional
08 Dec 2024
JORGE
Very clean
Leisure Family
4/10
Poor
17 Nov 2024
Rita
Beds are bad you sink in it, they need better mattresses and they don’t know what customer service is, the hotel manager for the entire week we had to stay there locks professionalism.
Better not to pay in advance because they don’t honor cancelations request for several days, even if it was for sickness
Business_and_leisure
10/10
Exceptional
11 Nov 2024
Erubiel
Service
8/10
Excellent
11 Nov 2024
MIGUEL A CORNELIO
Todo bien, aunque estaban remodelando algunas partes. Precio un poco alto con relacion a hoteles de la misma gama.
Friends_and_family Family
10/10
Exceptional
10 Nov 2024
German
Very nice hotel with parking. Nice terrace pool. Restaurant at the terrace was closed for renovation.
Partner
10/10
Exceptional
28 Oct 2024
Israel
Excellent
Leisure Family
10/10
Exceptional
20 Oct 2024
SAM

Gamma

Everything was Great, would definitely recommend!
Friends_and_family Family
10/10
Exceptional
13 Oct 2024
Durward
Hot water was not very hot
10/10
Exceptional
10 Oct 2024
Dina
We stay here every time we are going through Orizaba. From Arizona to Cozumel, it's the most comfortable bed on our trip! The staff are friendly and professional, and the hotel is located in the perfect place to explore Orizaba on foot.
Business_and_leisure Partner
10/10
Exceptional
09 Oct 2024
Luis Andrés
Excellent location and rooftop. Right in an accessible avenue close to downtown.
Business_and_leisure Family
4/10
Poor
05 Oct 2024
Artemisa
Los cuartos están muy reducidos en espacio, así también el cuarto de baño y el lavabo está muy corto del piso, es muy incómodo para cuando se lava manos o la cara. Yo personalmente le he comentado a los empleados en el lobby acerca de las toallas que están poniendo en los cuartos están muy usadas ya que están muy delgadas y no se ven blancas. No corresponde al tipo de hotel de 3 o más estrellas que es anunciado en medios.
Leisure Partner
10/10
Exceptional
01 Oct 2024
PABLO
Great place!!
A
Leisure Partner
10/10
Exceptional
01 Sep 2024
Julissa
ALL WAS EXCELLENT
Business Partner
10/10
Exceptional
07 Aug 2024
Karen
Lovely hotel, very convenient to the city center of Orizaba. Property was well maintained and comfortable and staff were friendly and helpful.
8/10
Excellent
02 Aug 2024
Vergel
Very expensive for the quality
10/10
Exceptional
30 Jul 2024
Rebecca
Another wonderful stay stay at the property, thank you.
Leisure Family
8/10
Excellent
26 Jul 2024
Sheila
Clean room, friendly staff. The pool seemed dirty.
Leisure Family
6/10
Pleasant
21 Jul 2024
Vergel
Too expensive for the quality
Leisure
10/10
Exceptional
01 Jun 2024
Michael
It’s great
10/10
Exceptional
28 May 2024
mel
Every staff member was fabulous
Leisure Family_with_children
10/10
Exceptional
23 May 2024
Dina
This hotel is perfectly situated to explore the center of Orizaba and the river walk.

Hotel staff are friendly and professional. The room was large with one of the most comfortable beds we have ever slept in! The secure parking meant we could leave things in our car that we otherwise would have had to bring to the room.

The room was not equipped with a fridge, safe, or microwave.
Leisure Partner
10/10
Exceptional
07 May 2024
Lukas
We enjoyed our stay
Leisure Family
10/10
Exceptional
03 May 2024
Gustavo
Me gustó el Hotel, su estilo semi colonial y moderno, la atención del staff muy buena, muy amables todos !!!! Me volvería a quedar !!!!
Friends_and_family Family
10/10
Exceptional
24 Apr 2024
Melanie

Beautiful/Hermoso

The hotel was a beautiful experience. For the price and amenities it is definitely worth it. As beautiful as the hotel is, we didn’t use all the things it had to offer. They have a pool with a bar, beautiful eating plaza downstairs and small businesses that offer variety of items and accessories downstairs. I’d definitely come back to this hotel when I return.
El hotel fue una experiencia preciosa. Por el precio y las comodidades, definitivamente vale la pena. Por muy bonito que sea el hotel, no usamos todas las cosas que tenía para ofrecer. Tienen una piscina con un bar, una hermosa plaza para comer en la planta baja y pequeños negocios que ofrecen una variedad de artículos y accesorios en la planta baja. Definitivamente volvería a este hotel cuando vuelva.
Friends_and_family Family
6/10
Pleasant
24 Mar 2024
Flavio

Nice but noise

Nice new place but extremely noise from the main street.
Business
10/10
Exceptional
11 Mar 2024
Erin
Excellent hotel. Beautiful city and location, great food, clean rooms updated rooms, amazing staff.
Business_and_leisure Pet
8/10
Excellent
08 Feb 2024
Arturo
Nice place. Well restored. Clean. Employees are very attentive. Walking distance to tourist attractions. My only suggestion for management is to buy new towels.
Leisure Self
10/10
Exceptional
30 Dec 2023
Israel
I enjoyed the view
Business Family
10/10
Exceptional
15 Dec 2023
Maribel
Good
Family
10/10
Exceptional
30 Nov 2023
MARCO
-
Leisure Partner
6/10
Pleasant
23 Sep 2023
Evelyn

Hotel Gamma Orizaba Gran de France

Me cambiaron el precio de la habitación y no me trataron como miembro Gold de la categoria.
Al mismo tiempo, querian cambiar me de habitación en la segunda reserva cosa que no estaba de acuerdo porque eso lo deberian de hacer ellos, al cambiarme de precio. Hotel muy lindo pero personas de la recepción muy mal atienden.
Responden que no pueden hacer nada, y no ayudan en nada son muy araganes.
Lastima el hotel tan bonito, para empleados tan poco colaboradores.
Friends_and_family Family
10/10
Exceptional
02 Sep 2023
Jesus
Camas suaves
Leisure
10/10
Exceptional
29 Aug 2023
Jorge
Everything was great about this hotel. Staff was attentive without being overbearing. They accommodated every need that I had, including some transportation. Area is very safe during the day and the town closes fairly early, so it is very quiet. Food in the in-house restaurant was excellent and fairly priced. Bed was comfortable, room clean, good shower, and beautiful ambiance. Rooftop bar and pool gives excellent views of the town and encircling mountains.
Business Self
4/10
Poor
23 Aug 2023
Enrique Merino
The restaurant serve me to one of my guest enchiladas freeb with hair, if dont complaint they would charge me full price rude attitude of the staff the room 219 had good days and bad day the towel was like shedreded for a cat one day next day good towels
10/10
Exceptional
03 Jul 2023
Rebecca
Great hotel, the rooms are clean, the staff is wonderful and the food is good. We love the roof top pool.
Leisure Family
4/10
Poor
07 Jun 2023
Obed
The bathroom it was small and had no privacy
Leisure Family_with_children
10/10
Exceptional
21 May 2023
Clinton
Excellent costumer service and very convenient location
Leisure Partner
10/10
Exceptional
30 Apr 2023
Richard
The hotel was well situated, was beautiful and clean and breakfast was very good. The staff were very congenial and waited up until 1am to check us in. Quiet. Lovely. Great room. Great experience. Highly recommend.
Leisure Family
10/10
Exceptional
13 Apr 2023
LUIS
Excelente hotel, ubicación privilegiada; Valor agregado en cuanto a costo-beneficio; Excelente opción de hospedaje;
Leisure Family_with_children
8/10
Excellent
24 Mar 2023
Aiza
They need ramp for handicap people.
Leisure Family
4/10
Poor
20 Mar 2023
Humberto
Hotel had a private pool party during a day and hotel guest were not allowed. My family missed a full day of pool time was not happy
Leisure Family
10/10
Exceptional
18 Mar 2023
Shaylee
The staff were all wonderful and the property was beautiful with a great rooftop view and lovely downstairs dining space!
Business_and_leisure
6/10
Pleasant
14 Jan 2023
Gerald
Beds ‘too large for the rooms; we have suitcases to open. Beds too soft, and with no fitted sheets they wad up under you; ugh. Foam-rubber mattress ‘uncomfortably hot to sleep on; ugh. ‘No counter space by sink, and what counter there is was at ‘height of my knee… the vessel sink was a fad that Gamma should have ignored. If not for the roof deck and pool I’d have scored 1/10.
8/10
Excellent
03 Aug 2026
Lenin
Estacionamiento amplio y buena ubicación
4/10
Poor
03 Aug 2026
Sayde
No pudimos dormir nada. Hotel super ruldoso. Toda la noche de escuchaban voced, musica, autos que no dejaban dormir.

Las camas son matrimoniales, incomodas

El hotel no estaba al 100 de ocupacion, llegamos a la 1pm y no quisieron darnos la habitacion hasta las 3 que era el
Check in.

El desayuno bastante malo.
10/10
Exceptional
31 Jul 2026
ENRQUE
Bello hotel, muy cómodo y la habitación con lo necesario. La ubicación es excelente ya que estás cerca de los principales atractivos. Lo recomiendo mucho debido a que la cama es muy cómoda y las almohadas también con el tamaño ideal ya que no son enormes como en otros hoteles utilicé el desayuno a la carta y la verdad me pareció sumamente sencillo. No muy rico pero puede mejorar.
10/10
Exceptional
29 Jul 2026
Maria Fernanda
En general todo muy bien, solo que la habitación que nos tocó tenía el baño configurado medio raro, la regadera el lavamanos y la taza todo separado. como estábamos compartiendo 3 personas, no habia forma de desvestirse para bañarse sin que nadie te viera y la regadera adentro no tiene donde colgar la toalla ni la ropa ni nada, entonces forzosamente tenías que desvestirte en donde esta la taza y salir de forma que los demas te ven en toalla. No recomendable para compartir con gente que no conoces bien.
10/10
Exceptional
27 Jul 2026
Angélica
Buena ubicación
10/10
Exceptional
25 Jul 2026
Jaqueline Vanesa
El personal muy amable, todos te saludan cuando los encuentras en los pasillos o el estacionamiento.
10/10
Exceptional
21 Jul 2026
David Jonathan
Excelente hotel, gran atención.
No usé los servicios, solo llegué a dormir, pero la atención y el lugar son excelentes.
La habitación pudo estar más limpia. Ese sería el único detalle.
Partner
8/10
Excellent
16 Jul 2026
Mariana
He viajado muchas veces a Orizaba y es difícil encontrar hoteles en excelentes condiciones. Este hotel lo está, además la alberca tiene una vista increíble y esta climatizada. El único detalle es que no tienen cunas para bebé. Pregunte varias veces antes de completar mi reservacion y al momento del check in, y todo el staff me dijo que si había. Cuando la llevaron a la habitación era un corral de bebé muy viejo. Creo que podrían invertir en mejorar este servicio.
Family_with_children
8/10
Excellent
15 Jul 2026
Karina
Excelente habitación y limpia , faltó un poco más de variedad de comida pero excelente hotel
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Maria de los Angeles
Muy satisfecha con el servicio.
Family

Location & surroundings

Gamma Orizaba Grand Hotel de France
Ote. 6 186 Sur, Centro, Orizaba, Mexico

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Gamma Orizaba Grand Hotel de France

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