Name: Boarders Inn And Suites Wautoma
Address: W7696 State Road 21 & 73, Wautoma, 54982, US

10/10

Exceptional

17 Jul 2026

KAREN

The room was very clean. Breakfast was very good. The staff especially Rosa was very nice and accommodating!

Partner

10/10

Exceptional

14 Jul 2026

glenn

Very friendly staff and excellent value

10/10

Exceptional

10 Jul 2026

Karen

The gentleman at front desk was very polite, helpful and speedy with the check in process. Dog gives Boarders a 5 STAR rating.

Pet

4/10

Poor

10 Jul 2026

Nancy

Check in took awhile. Entered room and bottle of air freshener was hanging from clothing rack. Stains on sheets. Soffit piece were hanging down outside window. Hair on sink. Refrigerator was dirty inside. Pink stuff was on toilet seat. Dog fee is $50 per dog while hotel.com states $25 per dog per website.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Thomas

Convenient location, clean room, comforatble bed, great lobby, and wonderful staff.
Will stay here again.

Friends_and_family Friends

2/10

Poor

06 Jul 2026

Nancy

I had a reservation for handicap when arriving found out that one room was occupied by a night manager. Had it booked 2 months prior being 4th of July I had to go find another place found one a hour away.

Partner

6/10

Pleasant

29 Jun 2026

sally

Poor outdoor signing for the hotel. Everything seemed dirty to me. When they gave us the key cards the sleeve they gave us was dirty!! No ice bucket! No really pleased at all.

Family

6/10

Pleasant

29 Jun 2026

Kevan

This property really seems to be trying to do good. Just some simple upgrades and attention to details would really help. Toilet had a constant running, not super annoying, just annoying. Faucet in sink in kitchen was spraying all over. The sink in the bathroom constantly clogged. The couch pull out sleeper had badly stained cushions.
The main areas were clean, the pool that has a lot of paint missing was warm and enjoyable. Once again attention to detail. there was a wood door in the pool area that was completely shot. Just take it out and replace with a metal door. (Because of the condensation and steam, wood doors don't do the trick.)
I liked that the pull out was seperated by French Door for privacy. Breakfast was fine and filling. The staff was very nice. Good parking, very easy in and out.

Family_with_children

8/10

Excellent

27 Jun 2026

Terry

Good place
For a one night stop. Could have better towels

8/10

Excellent

22 Jun 2026

Jessica

Room was clean and the bed is nice. The TV is pretty small and we could have used some heavier covers for the bed. It’s nice that we have an individual air conditioner for the room. (Hubby likes it COLD.) The breakfast was just OK, but the coffee was good. The service at the front desk was fine. The guy wasn’t overly friendly, but he did his job. It might be the only place to go in this city, but it gave us a place to rest our heads for the night.

Partner

6/10

Pleasant

18 Jun 2026

Darla

Best in town but not saying much good about it

Self

6/10

Pleasant

14 Jun 2026

wanda

Room seemed clean at first. After looking, few things were missed. The biggest was having ants in the room!!!!!! I could see if there was tons of food or drink out or spilled. Absolutely none of that and kept seeing ants. So disgusting!!

Partner

10/10

Exceptional

10 Jun 2026

Jen

Room was clean, staff were kind, beds were very comfortable, breakfast provided many options and was delicious! I’m generally quite particular and this place checked all the boxes. Well done! Definitely plan to stay here again.

Friends

8/10

Excellent

08 Jun 2026

Mark

Things are broken in some rooms

Partner

2/10

Poor

08 Jun 2026

Mitch

Staff is very unprofessional. A representative from hotels.com reached out any they wouldn't help him.

10/10

Exceptional

07 Jun 2026

Julie

Pool and hot tub were great.(No deafening echo's of screaming kids like most pools).The room was clean ,bed was comfortable, lots of pillows on the beds and plenty of towels.My only complaint would be the refrigerator was plugged into a light switch outlet once we turned that light switch on it sounded like it was working but it never got cold the 2 days we stayed there.We turned the dial to colder it was tepid at best the mini freezer part never worked.

Family_with_children

6/10

Pleasant

06 Jun 2026

Jacqueline

My carpet was not at all clean and I stayed in a room with a jacuzzi tub. I put in a cleaner and filled the tub and ran it for ten minutes and the grease and dirt that came out was disgusting.
It left a ring that I then scrubbed after I emptied it.
The screen on my hairdryer was looked like it had been taken off and put back on and it made a grinding noise as if the fan was rubbing against it so I decided not to use it.
The breakfast was good but I was a little disappointed to have the same biscuits and gravy every morning. ( I stayed for three nights)

I also had to put all of my food in the refrigerator because there were little red ants on the table where I had placed it.

The gal at the desk told me that a can of soda was $2.00 but it ended up being $4.00.
She said he filled it last night and the price must have gone up!

The pool was great.....very warm.

Self

10/10

Exceptional

31 May 2026

Eric

The property were clean. The rooms were clean except there were ants!! Yes, crawling ants did talk to the staff to let them know so hopefully they’re able to take care of that discrepancy for future tenants. Other than that. Had a wonderful weekend. Thank you very much. Eric Ellis

Partner

8/10

Excellent

22 May 2026

Victoria

Reasonably clean. The bed was great, shower great. We had a suite with a kitchenette. The sofa was the absolute most uncomfortable thing I have ever sat on. Be aware that the kitchenette does not include any cookware whatsoever. Nice and helpful staff. Breakfast was what you would expect.

Partner

6/10

Pleasant

16 May 2026

Jennifer

Room condition was poor. Curtains falling off the wall, dated furniture, TV didn’t work

6/10

Pleasant

14 Apr 2026

Amanda

The staff are a little to o

10/10

Exceptional

18 Mar 2026

Crystal

This is one of the best hotels i have ever stayed at. Very clean, welcoming. Nice breakfast, staff was feiendly and helpful. Defiently comeing back again

Self

10/10

Exceptional

23 Feb 2026

glenn

Nice clean rooms

10/10

Exceptional

11 Jan 2026

Mary Pat

Hot tub was wonderful, breakfast was great, staff was friendly and responsive. We’ll be back!

Leisure Friends

8/10

Excellent

03 Jan 2026

Justin

.

10/10

Exceptional

30 Dec 2025

Karen

Clean room the staff was really nice

Leisure Partner

10/10

Exceptional

28 Dec 2025

Justin

Basic amenities but the staff are always responsive and work to care for you.

Leisure Family

8/10

Excellent

09 Dec 2025

Karen

The guy that checked us in was really good except that the first he gave us was dirty with bedding on the floor and no bed made. He was quick to jump up and check out other rooms to make sure they were clean before he assigned it to us and found a clean one and that’s the room we ended up with.

10/10

Exceptional

30 Nov 2025

Caitlin

Nice staff, good selection at breakfast, quiet common areas

Self

4/10

Poor

23 Nov 2025

vaughn

Somebody prior was smoking in the room where we cleaned the room, which was perfectly clean, but the window was wide open. Its 33° room is freezing. Also, the hot tub was not hot at all not even Luke warm basically the pool in the hot tub were pretty much the same temperature I was looking forward to the hot tub all day and then it’s just lukewarm. Very disappointing.

Self

8/10

Excellent

11 Nov 2025

Karen

Our room was clean. The bed mattress was not very comfortable. The shower was missing the shower curtain, but they promptly brought that and installed. When I open the refrigerator, the pan underneath the freezer part sprayed water all over. They defrosted, but they forgot to come back and finish. But they were very quick to remedy everything.

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

Terry

Needed a shower curtain, girl at the front desk was struggling to say the least

6/10

Pleasant

30 Oct 2025

Karen

Room was clean except the bathtub which clearly had not been cleaned between guests in a while. The furnishings were pretty old. Most of the staff was great except one who was high or drunk or at least hungover and set up breakfast 2.5 hrs late and so poorly one didn't actually want to try anything that wasn't in an individual wrapper. The mattresses were fine but the pillows were hard. Although probably the most expensive hotel/motel in the area, it was almost half the cost of hotels 40 min away and was a lot more convenient location which was critical for my trip for a family emergency.

Business_and_leisure Self

4/10

Poor

19 Oct 2025

Barbara

1) Lady at checkin was not freindly, might say rude. 2) No elevator was on second floor with steps hard for elderly and luggage. 3) Roon 206 ceiling had rain leak damage. 4) Something gross stuck on window. 5) trash bag over smoke detector. 6) TV would not start called for assistance and lady rude again at front desk. 7) Pool was out og use some PH issue? 8) Trash on right side of bed we pickedup and threw away. 9) Beds were so hard like sleeping on boards. 10) Breakfast biscuits were dry and couple day old. 11) Strawberry jelly was Orange and smelled sour vinegar. Was not happy at all and would not recommend.

Friends_and_family Family

4/10

Poor

13 Oct 2025

Brent

Property has potential but many repairs are needed. Dressers covered damages parts with plywood. Wood trim very beat up. Breakfast time could use eggs fresh cinnamon rolls. Shower curtain bar loose. Never ablle to a a key card as they had computer issues for at least 3 days during our stay. Breakfast staff person in prep area with terrible loud coughing spell. No tissues in room. Pool closed indefinitely. Shower gel provided was empty

Leisure Partner

8/10

Excellent

02 Oct 2025

Henry

All was fine so far. Haven’t tried the shower.

Partner

6/10

Pleasant

02 Oct 2025

Tammy

The best thing about the stay was Rosa, I believe she is the manager. She was awesome despite having staff that was subpar. The first room given was gross but she was quick to try to fix it. She gave us a new room. When staff didn't show up to make breakfast she, despite working until midnight, quickly made breakfast. From what I was told the housekeeping staff didn't come in either. The lobby was clean and so were the halls. The grounds around the hotel were decent. It is fairly conveniently located around restaurants and if you need basics

Business_and_leisure Family

6/10

Pleasant

21 Sep 2025

Michael

The bathroom was clean. The lamp shades were filthy to the point of being almost gross. The bedside table had something sticky on it. The bed was comfortable. The towels were soft. The pillows were hard as a rock. Some of the furniture was very stained but the microwave was brand new.This area is very limited in hotel availability. Overall it had some nice points but needs a little more care.

Leisure Family

10/10

Exceptional

14 Sep 2025

Chris

All good.

Business

6/10

Pleasant

12 Sep 2025

Eve

The attendant at the front desk was quite rude when I arrived at 1:30 and kindly asked if I could check in. She simply stated for $50. I said really even if my room is ready? She said \"For $50\" She could have easily stated it in a more customer service friendly fashion by saying. \"I'm sorry but the hotel policy required me to charge an extra $50 for any early check ins.\" I was instantly soured by her attitude. Later after I checked in, this same clerk was training a new desk clerk and had (3) guests waiting at the front desk to check in. I walked by and overheard her reprimanding this new person about having a drink behind the counter and ordered her to dump it out. This could have easily waited until there were no guests present. It was really unprofessional and down right stupid. The clerk she was training check me in earlier and was kind and professional. She had no trouble taking care of my needs and even tried to assist carrying my luggage upstairs once we realized there was no elevator present. The room itself must not have been occupied for quite some time as there was a ring of dirt on the inside of the toilet. The bed had a long dark hair in it and I'm not sure if the sheets were never changed or the hair belonged to the maid service. Other than these things, the hotel was fine. The pool was very clean and the breakfast decent. Not really much hot to eat but waffles and the same biscuits and gravy were served both Saturday and Sunday.

Leisure Family_with_children

10/10

Exceptional

08 Sep 2025

Laura

Hot tub was cold

10/10

Exceptional

08 Sep 2025

Verified traveler

Drain in bath tub needed cleaning.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Rebecca

Great location

Business

6/10

Pleasant

28 Aug 2025

Verified traveler

The rooms need to be renovated. They are musty. Love the view from my window beautiful wild woods.

Self

6/10

Pleasant

27 Aug 2025

Dennis

Easy access, and a clean room.

Leisure

10/10

Exceptional

24 Aug 2025

Brian

Building needed updates. Staff very friendly and accommodating to our early check in.

10/10

Exceptional

23 Aug 2025

Anthony

Staff bent over backwards to make sure my stay was good

10/10

Exceptional

20 Aug 2025

Thomas

Nice place to stay

Very convenient location, close to restaurants and highway.
Very large lobby with lots of seating. Was welcomed by a friendly attendant and quickly checked in. Room was very nice & clean.

Friends_and_family Friends

6/10

Pleasant

18 Aug 2025

David

It wasn’t one major thing, it was a lot of little things. Partial construction project on shower in room, view from room is a weedy overgrown field, bathroom floor had a slippery film on it. Check in employee at desk looked a bit sketchy and breakfast was nothing special. No coffee!

Business Partner

4/10

Poor

17 Aug 2025

Gaschk

The hotel itself looks nice and quaint, but cleanliness is an issue. The couch in our suite has crumbs all over it and then when we opened the pull-out couch for our kids to sleep on, there was food/crumbs/popcorn all in it. We asked for linens for the pull-out couch because none could be found in the room and the linens were very old and worn looking that we got with some stains as well. We also asked for a cot and it took them hours to bring it. Additionally, because we got a suite, we had two rooms but the room with the pull-out couch (living room area) by the door was so unbearably hot, our kids couldn't even sleep in there. We had to move the cot into our bedroom near the AC unit and our other kiddo chose to sleep in a chair in our room to be closer to the AC. There is a temperature control device in that living room area but it seems to be completely useless. We told the front desk about this and asked how to get it working and they were not able to help, only stating that the \"wedding party\" that were in the suite last time didn't have any complaints. Also my husband went to turn on one lamp and said there were cobwebs all over the bulb. This could be a cute hotel but the issues we had made this a more stressful stay than it should have been.

Leisure Family_with_children

10/10

Exceptional

15 Aug 2025

Donna

Our serve was terrific no problems with getting anything we needed no matter the time day or night

Leisure Family

10/10

Exceptional

15 Aug 2025

Sandra

Liked breakfast offerings and Queen sized bed.
Disliked broken slats in two rockers by outside front entrance

Leisure Family

2/10

Poor

02 Aug 2025

Verified traveler

RUN

Bugs in the linens, dirty linens still hanging in the bathroom, blood stains on pillows, rundown furniture that hasn’t been cleaned in a long time. And that’s just the first room. After we asked to be moved, the second room has splatters of go knows what on the walls and a heavy smell of smoke. I had to run out and get air freshener. The hot tub was filled with all sorts of disgusting things at the bottom. I feel very unclean being here and could not get comfortable. I pride myself on being fair and not overly fussy when it comes to cleanliness but I’m at my limit here. I’m not sure how this place got an 8. Whoever rated it before was being generous or paid off.

Friends_and_family Family

8/10

Excellent

31 Jul 2025

Mark

Good place for the cost

Leisure Partner

10/10

Exceptional

25 Jul 2025

mike

clean ..fast checkin ..breakfast a
was good ..coffee was good and hot

Leisure Family

6/10

Pleasant

24 Jul 2025

David

Almost the only game in town

1st they said my July reservation was canceled in June. I did not cancel in fact I guaranteed it through Hotels.com. Then they finally found me a room for three nights. Room was in disrepair. Broken tp dispenser, dirty moldy shower drain and shower head, wet carpet and floor. Dirty and stained furniture. The staff appeared understaffed and overworked having multiple jobs like manning the desk, taking reservation calls, washing towels/sheets, preparing the breakfast and removing trash. Owner needs to update the property if they want to stay in business much longer.

Partner

8/10

Excellent

24 Jul 2025

Sandra

The receptionist Rosa who checked us in was awesome
Our room that we originally booked had some issues with the key..i asked if there were any other rooms available...she checked and there was one, unfortunately it was not ready but she said she would try and work some magic and she did! Found us another room that was ready. She went out of her way to accommodate us. Friendly professional, great personality, made us feel welcome.

Leisure Partner

8/10

Excellent

22 Jul 2025

Marilee

Rooms need work

Rooms are out of date & worn. Upon arrival the toilet lid was broken on the seat & just put back on for us to find. Reported to staff so they didn’t think we did it. Staff was friendly & available. Breakfast was typical, person setting it up was friendly & helpful. Would probably not return just because of condition of rooms.

Friends_and_family Family

2/10

Poor

20 Jul 2025

Verified traveler

In town for wedding and room was not available by 3:00 PM. It seems like my room was the last one to get cleaned and we were late for the ceremony. 😡

6/10

Pleasant

16 Jul 2025

Sandra

just okay

Well there was no kleenex in room & shower was in tough shape

Partner

4/10

Poor

16 Jul 2025

Larry

Very warn property. Clean, except for the shower area. Fan in bathroom did not work. Staff was pleasant. Not a lot of hotel choices in the area.

Leisure Family

10/10

Exceptional

12 Jul 2025

Teresa

It was nice a little dated but nice

Business Self

6/10

Pleasant

12 Jul 2025

Mark

The pool and hot tub was great.

Leisure Friends

10/10

Exceptional

10 Jul 2025

randall

Nice stay.

Charlyn, the staff person at check in, was friendly and efficient. We appreciated access to the dining seating outside of breakfast hours so we could play games with our group.

Breakfast was meh, mostly unattended with regard to tables being wiped down and slow to refill.

Friends_and_family Family

6/10

Pleasant

08 Jul 2025

James

Checked in at front desk and was given our room keys. Went to room only to find out that it wasn't ready. Went back to desk and was told that the room was marked as ready. While I was there another guest also came back to the desk with the same problem. I understand mistakes are made but at least an apology would have been nice! We left the hotel and let her know that we would be back 2 hours later. When we came back the room still wasn't ready!! They quickly got somebody to get the room cleaned. Once we got access to the room we discovered that there was a wall in the shower that had plastic and duct tape covering it and there was no shelf to hold our shampoo, soap, etc. Bathroom sink also drained very slowly. The hotel was fully booked so we just had to deal with it all. On our second day there we returned to our room only to find that our key cards didn't work. Went to the front desk once again and was told that we probably had our cards next to our phones. This I found hard to believe as it was both of our key cards! Upon checkout I mentioned the plastic in the shower and the lack of a shower shelf and the slow draining sink. I believe she jotted down the lack of a shower shelf and the slow drain but seemed to just shrug off the taped up shower wall. It seemed that she was aware of it! I understand that things may be under repair but it would have been nice to get an explanation,an apology, or offered a REDUCED ROOM RATE.

Leisure Family

4/10

Poor

03 Jul 2025

Linda

Dogs barking in their rooms, no hot water one day, twobdtawersbinbrooom covered in plywood’s. Shower unsatisfactory, small tv etc etc

4/10

Poor

29 Jun 2025

Tracy

Common areas ok, room smelled musty and there was mold on bathroom ceiling.
Very small TV, good size refrigerator

Business Self

2/10

Poor

29 Jun 2025

Verified traveler

June 2025

Front desk pleasant. Hotel needs deep cleaning and remodeling. Sink drains slow; bathtub/shower unit needs refinishing. Stained chairs in room. We stayed in two different rooms- but smelled bad even after running the AC all day. AC condenser could be cleaned. Would like to come back but very discouraged. Bring some Clorox wipes and an air purifier if you have to stay here

Friends_and_family Family

4/10

Poor

26 Jun 2025

Morgan

Very dirty. Rooms smelled terrible. Like the carpet had never been cleaned. I know it’s pet friendly but this was beyond that. There were bugs coming out of the a/c, which we couldn’t even have on because it smelled so bad. We paid for 2 nights and left after 1. The lady serving the continental breakfast in the morning was BAREFOOT.

Leisure Family_with_children

4/10

Poor

22 Jun 2025

Wendy

The room was not very clean. Who knows what on the walls. Black ring in the toilet. Dirty lamp shades.

Leisure Partner

10/10

Exceptional

13 Jun 2025

John

Opted here over other nearby cheaper options that had sketchy reviews. Called ahead and asked about early check-in. Was told ok if a room was ready. Got there 9am and got a room! My wife worked remote. Good wifi. I went fishing. Although dated, room was clean and comfortable. Decent tv channels and everything worked as it should. Beds on the firm side but we like that. Second day room keys stopped working and they gave us housekeeping keys that worked. Pool and hot tub were nice too. Overall very accommodating as you might expect in a small town. Definitely would stay again. Thanks to Jenny and Crystal.

Partner

4/10

Poor

09 Jun 2025

Chelsea

Very outdated and rundown

Leisure Family

2/10

Poor

25 May 2025

Marla

Made a reservation at this hotel for an accessible room on the first floor 14 days prior, received the confirmation code. When we arrived at the hotel, we were told they had no reservation. When I showed the confirmation to the desk person, she stated that Expedia cancels when they overbook and do not tell the purchaser. This being a Saturday night, they had only one room left - on the second floor. As both I and my husband have trouble walking (use a cane), it was quite a challenge to carry luggage up the stairs, having to make 2 trips in order to handle it. Additionally, only ice machine is on the first floor requiring another trip on the stairs. Of course, no one at the hotel offered any assistance. I have used Expedia frequently when booking a hotel and have never run into this before. I have another hotel reservation in a couple of weeks and now will have to check with the hotel to make sure Expedia hasn’t cancelled it. If this is indeed Expedia’s policy, I will have to reconsider using this booking service. We were not pleased, to say the least. (Confirmation #73103503581639 from May 24-May 25. I note that the dates in the picture on this page is the wrong date. Could this have been the issue - that the hotel was given the wrong date by Expedia?)

Leisure Family

10/10

Exceptional

18 May 2025

Jennifer

Check in was easy, it served the purpose for an over night stay. overall the hotel needs updating.

8/10

Excellent

07 May 2025

Roxanne

We had issues with the TV didn't work but other then that very accomodating and staff was very nice! Would stay again.

Leisure Family

10/10

Exceptional

02 May 2025

Jeff

I was working on a window replacment project in the area.Hotel is convenient, great for big trucks,pool & hot tub were nice.Not much choice up there but it worked really nice for my crew.We stayed 2 times.Outside was under construction.

Business

8/10

Excellent

26 Apr 2025

Ronnie

Ok, nothing great

Pool good. Hot tube nice. Coffee okay but a little weak. Room was clean. Place was a little dated.

Partner

8/10

Excellent

14 Apr 2025

Jeremy

N/a

8/10

Excellent

14 Mar 2025

Randy

Very nice hotel.

Business Self

10/10

Exceptional

09 Mar 2025

Kimberly

Staff was very accommodating and friendly. Room was clean and comfortable. Continental breakfast was wonderful with plenty of options.

Business_and_leisure Partner

6/10

Pleasant

07 Mar 2025

James

Breakfast definitely could be better

Business Self

8/10

Excellent

07 Mar 2025

Gregory

it was fine, good breakfast

Leisure Family

6/10

Pleasant

10 Feb 2025

Lee

Never got hot water for the shower, after 10 minutes gave up and took a cold shower. Other people had hot showers but not this room.

10/10

Exceptional

09 Feb 2025

Mary

Rooms were large and comfortable

4/10

Poor

08 Feb 2025

Bryanna

The first hotel I’ve ever been to that you can’t bring a beverage or even a water bottle in the pool area. The lady at the front desk came and yelled at us when we had our water bottles. You also can’t bring the pool towels outside of the pool so if my kids wanted water, we had to walk to the room in our wet suits. They was a total of 3 cars in the parking lot and they said they didn’t have extra blankets. With better staff and update the pool rules, it would make for a way better experience. Bigger TVs in room would also be nice.

Leisure

8/10

Excellent

12 Jan 2025

Douglas

Was a huge family christmas party in the lobby making it weird walking in.

6/10

Pleasant

07 Jan 2025

Terry

Soap from the last guest in the show, key card access to outside door broken so anyone can come in

Business

8/10

Excellent

06 Jan 2025

Robin

They do not limit access to the hotel at the alternate entrances. No key card only entry.
Would be nice if the beds were softer and the TV’s bigger

Leisure Family

6/10

Pleasant

02 Jan 2025

Lauren

Our stay was fine, nothing fancy. It’s a bit run down and worn but it was pretty clean. It served its purpose for the night.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2024

Annie

The staff was very friendly and constantly cleaning around the hotel.

Leisure Family

6/10

Pleasant

08 Dec 2024

LUANNE

Property overall was ok. Checkin was good. No elevator was horrible. Room was clean and decent. However, refrigerator not so good. Breakfast was a disappointment. No eggs except boiled. No coffee creamer and was out of coffee when we arrived. Overall an average hotel.

Leisure Family

8/10

Excellent

05 Dec 2024

DENNIS

The management offered an early breakfast before normal hours which they didn't have to do but was much appreciated by the hunters. Thank You !

Leisure Self

6/10

Pleasant

01 Dec 2024

Nancy

Curtains broken. Couldn’t close it completely. Windows/trim by picnic tables need attention. Fencing on bad condition. Falling down

Self

4/10

Poor

22 Nov 2024

Joan

the pool was closed. room smelled like stinky feet room 109.

Leisure Partner

8/10

Excellent

21 Nov 2024

Robin

Not the cleanest but the price was right. Enjoyed the large room with couch

Leisure Partner

2/10

Poor

17 Nov 2024

Raymond

We are very upset about the lack of hot water. The front desk told me to call Expedia but you don't put a phone number on your site. We are supposed to get our bill discounted through you.

6/10

Pleasant

17 Nov 2024

Susan

When checking in there was a sign stating the pool and whirlpool were out of service. That was the reason we decided to stay there. Also told it was out of service for the past three months at least and probably won’t be repaired. The leg on the table fell off when we moved it to play board games. This hotel needs a lot of TLC. The pictures on the website were nothing like what our room looked like.

Leisure Friends

6/10

Pleasant

15 Nov 2024

Joseph L

I called ahead and asked if dogs are allowed, I was told no, not anymore. Only to arrive and see atleast 5 dogs being walked outside hotel. Had to find last minute board for my 30# dog, because I thought policy had changed, where it indeed had NOT!

Business_and_leisure Pet

4/10

Poor

11 Nov 2024

Andrea

Check out staff wanted to charge me $60 because the hotel had not yet received payment from Expedia. Expedia was very helpful in resolving the issue, but it took over an hour to resolve as front desk ‘Mike’ was more interested in arguing with me than calling Expedia himself to work on resolving the issue

Leisure Partner

4/10

Poor

04 Nov 2024

Joey

Staff was good. Breakfast good. Charged 10 extra for a dog. I wanted room with jacuzzi but that room the tv did work and they knocked off 10 but then added 10 for the dog. Pretty cool atmosphere. Didn’t try the pool.