Name: Wautoma Inn by OYO Near Airport WI 73
Address: W 7607 WI-21 and 73, Wautoma, 54982, US

2/10

Poor

03 Aug 2026

Rodney

It was oskosh weekend when I checked inn she said she ha no vacancy even though I had a reservation. Total scam

6/10

Pleasant

02 Aug 2026

Kenneth

If it had not been due to having to cancel our original hotel due to a computer outage, we would not have chosen the Ottawa Inn. It is an older property and has not been maintained. The pool and breakfast area have both been closed for who knows how long. The bathroom sink and shower diverter were both difficult to operate and the toilet leaked around the base indicating the seal was bad. Getting someone too the desk was not easy. Even with the pool out of service it is the first thing displayed on the properties website. Given that there are only two hotels in the town, this one will probably continue to limp along, but visitors to Ottawa should check out the other option first.

8/10

Excellent

02 Aug 2026

Laura

The hotel is average. Staff friendly & helpful. Needs updating.

2/10

Poor

29 Jul 2026

KENNETH

Never again

2/10

Poor

27 Jul 2026

Justin

Room smells like cat urine, no microwave no refrigerator , hotel does not have breakfast or even a ice machine. Customers outside cutting hair like a walk up barbershop. Only has 1 staff member if you ask for a refund good luck getting your money. You'll have to call your bank and tell them it's fraud what the hotel is doing there booking all there rooms to the migrants working the farms so they really only have maybe 4 rooms available dont waste your time or money. Pool hasn't worked in yrs the owner is never around and told me I was told my room has no TV microwave or refrigerator got upset with me when I asked for some kind of comp for all the inconvenience. This was the worst experience at a hotel I've ever experienced.

6/10

Pleasant

27 Jul 2026

John

Very generic hotel but it was a place to stay.

2/10

Poor

25 Jul 2026

Rich

It was over booked. I did NOT have a room for that reservation!! TERRIBLE! I need a refund for the difference in money I had to pay for another hotel.
Rich

2/10

Poor

25 Jul 2026

Carol

Got there and no room after I had it reserved. Then they tried to charge me.

2/10

Poor

25 Jul 2026

Daniel

Had a reservation. When we tried to check in, we waited 35 minutes to talk to someone who informed us that they were no vacancies. We were told we would need to contact the OYO booking agency right away for a refund. Spent 45 minutes jumping through hoops to be told the customer number I had wasn't the correct number, and there was nothing that could be done, unless I jumped through more hoops. Total scam. Impossible to get refund.

2/10

Poor

24 Jul 2026

Daniel

Arrived at 5pm to be told there were no vacancies even though I had the reservation for over 2 months. Had to scramble to find another hotel. Staff was very rude. Waiting to see if I have to fight for a full refund on a room I never saw!!

2/10

Poor

23 Jul 2026

Michael

This was the worst place I never stayed. The reception area was in disrepair and smelled bad. We were told that our Expedia reservation wasn’t any good, and they would not honor it. Never again will I try to stay at the Watama Inn.

2/10

Poor

23 Jul 2026

Richard

Staff did not even go look at a computer but immediately shouted they were already full and no rooms were available. We had a written copy of our reservation that meant nothing to her. She blamed it on Expedia overbooking the motel and also said there would be 15 more people coming after us that would not have a room. Something fishy is going on with this manager. I would recommend no one do business with this motel.

4/10

Poor

22 Jul 2026

Carlos

Rooms were not clean and had bugs. No working air conditioner or icemaker. Will never stay here again.

2/10

Poor

21 Jul 2026

Brian

Hotel was overbooked and didnt have our rooms we reserved. There was no person working there. We had to call someone on the phone at the front desk. The person we spoke to didnt offer any help or show any empathy on the situation. Overall terrible experience.

Friends_and_family Family

4/10

Poor

12 Jul 2026

Mark

No one there to check in. Dirty. Pool never open always in maintenance.

Family_with_children

2/10

Poor

11 Jul 2026

Jay

Reservation from hotels.Com not acknowledged

Friends_and_family Friends

2/10

Poor

11 Jul 2026

Traci

The hotel had no one working and no way to reach anyone. Though I had a prepaid reservation, as did another guest that arrived right after me, there was a sign that said no vacancy. After 40 minutes of waiting and knocking on \"employee only\" doors, someone staying there told us that the manager was indeed in their room onsite. No one answered the long distance out of state phone numbers that I found through their website online. Since no one came to the desk, there was no way to resolve the issue of a refund. There were signs stating that breakfast was not available as it was under maintenance and the pool area was not available as it was under maintenance as. I cannot overstate how much of a scam this property is. In addition to the above, every single link through the booking process takes you to another business at another address in town and there are not valid links to the actual location, though the address listed is correct. DO NOT STAY HERE. Though there was not vacancy, all the booking options online allow you to still book and prepay for \"available rooms\" Unbelievable and unacceptable.

Partner

6/10

Pleasant

10 Jul 2026

Dean

Biggest let down was the pool wasn't usable . Hotel advertises a pool should be able to use it. Staff was nice and did the best she could with the resources she received. No more continental breakfast. Hotel could use updates and some repairs the only reason I gave 3 stars is because of the manager

Friends_and_family Family

4/10

Poor

03 Jul 2026

Ron

Pool was closed.
Room felt dirty and smelled like urine.
Horrible food smell

Partner

4/10

Poor

02 Jul 2026

Mary

Pool not working dogs barking in rooms above us, seemed to be a homeless shelter. Not happy

Friends_and_family Family

2/10

Poor

29 Jun 2026

bruce

Tried to find front desk staff 3x to check in upon arrival and no reply. Used lobby phone to summon staff as instructed by sign with zero response. This place looks like a collection of weekly/monthly customers. Pool was drained and lobby largely dark. It is a dump.

Self

2/10

Poor

22 Jun 2026

William

First the address accessed online GPS takes you half mile away. Finally found a open gas station and told actual location. Then told by staff GPS will lead you to one of three places all of which are not actual location. From staff comments Question the security of facility. Room itself not terrible if you don't mind a television with no sound that just 'clicks'. The pool with no water in it. Sleeping with one eye open because of staff comments about theft. Oh and was told when checking in they said no rooms available even though we had a reservation. They provided a room but not the one we had reserved. Overall never again !!!

Family

4/10

Poor

24 Apr 2026

Gary

Neither the pool or hot tub available. Mold on ceiling in bathtub. Fridge and microwave not working.

Friends

6/10

Pleasant

08 Mar 2026

Koy

There is no hot tub. The front desk worker told me they haven't had it in about 4 years (my stay was March 2026). There was a sign in my bathroom saying to ask the front desk for towels for the pool, so presumably no one has bothered to take those down in 4 years. He claimed they couldn't get the hot tub listing off of the websites. There was no TV. He claimed Spectrum Cable was working on the lines. The shower faucet had a gap between the metal part and the plastic shower wall. There was a small stain on the shower curtain. The toilet had blue water in it, perhaps from someone dumping toilet cleaner in it and leaving it; I flushed it and it was clear. The toilet flush handle had to be held down for a 10-15 seconds for it to flush. The sign out front is dirty and there are no letters on the part of the sign that would usually have a message on it. The way the lighting is, it almost looks closed from the outside. My room's thermostat was set at 60 degrees when I walked in, but it did warm up fine. The placed seemed clean. It's a short walk from a good breakfast restaurant. For $55, I guess I got what I paid for.

Self

6/10

Pleasant

23 Feb 2026

Sam

This is clearly a very small operation, only saw two people actually working there. Nobody was at the front desk at any point when we walked up and we were disappointed to find several of our friends called to reserve a room and were unable to reach anyone. If you don’t answer your phone, you’re not gonna get much business.

The room itself was relatively clean, although grossly outdated. We found our toilet leaked every time you flushed it. The showerhead, appeared old and broken as water sprayed out more from the pipe’s connection than the shower head itself.
They also claimed the TVs did not work because the cable was out and it was being worked on . The business next-door to them used the same cable service with no problem, so for two days we got used to watching shows on our phones and being grateful that at least the electrical outlets worked for our charging stations. And if you’re checking out the picture (on the Expedia page) of the pool, it’s slightly inaccurate because it lacks water.. so it’s somewhat misleading. The fridge and microwave worked and were clean as well as a clean bed and linens, they were pretty worn mattresses. If you’re looking for an inexpensive room for the night and don’t need many amenities, this would be the place to go. There is no complementary breakfast of any sort so we decided to hit the quick trip for coffee and donuts.

Overall, three stars seems generous based on other hotels in town.

Partner

2/10

Poor

31 Jan 2026

Tricia

Room had chipped paint, mold in shower, tv that didn’t work ( I called three times about the tv and he just said the cable company was having an outage, I don’t believe this). The pool they mention on the website had no water in it, the hot tub that was mentioned on the website was non-existent, the continental breakfast they had a sign about by the front desk was nonexistent.

Leisure Family

8/10

Excellent

26 Jan 2026

Shane

Yes room was clean

Leisure Self

8/10

Excellent

23 Jan 2026

Joseph

Room was comfortable and the staff was courteous. Price couldn't be beat for a place to sleep!

Business

8/10

Excellent

18 Jan 2026

Shane

Room was clean enough didnt see any stagf acceot for check in

Leisure Self

8/10

Excellent

12 Jan 2026

Donna J

Fridge didnt work. Ruined what i had in there.

8/10

Excellent

22 Dec 2025

Samson

Good place

2/10

Poor

14 Dec 2025

MICHELE

Disgusting and dirty. Paint chipping off the wall. Hallways and entire building smells like old rotten cologne. Sheets and towels mismatched just completely gross.

Leisure

8/10

Excellent

06 Dec 2025

John

It was ok, in need of an update

Business

10/10

Exceptional

01 Dec 2025

DENNIS

Staff is always professional making your stay very enjoyable.

Leisure Self

6/10

Pleasant

29 Nov 2025

John

CARPETS COULD USE A GOOD CLEANING,

10/10

Exceptional

27 Nov 2025

Dylon

Great customer service, any questions?Any problems will be resolved

4/10

Poor

26 Nov 2025

Kenneth

Light switch in room turned off lights, microwave, and TV. Couldn't use switch to turn off lights and watch TV. No staff at front desk. Pool is drained. Stayed for 4 days and housekeeping never even emptied garbage. TV was so old remote did not control it at all other than changing channel on cable box. Overall very disappointed.

Leisure Family

4/10

Poor

22 Nov 2025

Cynthia

No

4/10

Poor

09 Nov 2025

Chris

Website showed a nice pool area,checked in and the pool was empty, would have been nice to know that,nobody ever around the service desk. Room was ok ,just kind of shady place to stay.

Leisure Family

4/10

Poor

08 Nov 2025

Susan

Poor pillows. Difficult faucet. Uncomfortable bed. Worn out chair. No water in pool. Charged more than what told when booked. Never stay there again.

Friends_and_family Family

6/10

Pleasant

01 Nov 2025

Joesph

Ok

2/10

Poor

09 Oct 2025

Steven

Room was dirty, stains everywhere, old food with bugs in microwave, mini fridge had a exploded beverage in it with a mess, hair in bathroom vanity, stains on bed that appeared to be blood, lots of suspicious activity in rear by doors. I ask for another room and was denied, i asked for a refund and was denied, ill never go back.

2/10

Poor

05 Oct 2025

Rose

Shower fan right above tub started dripping from people above us when they were running their shower. One of the light switches worked intermittently. Front desk staff was hard to get a hold of, they had a phone on desk to \"dial 0\" for service, we did and either it took them forever or not at all. Two of the coffee creamers were hard, looked more like putty. Air conditioner would run for one minute, turn off for two minutes, turn on for one minute, & this would repeat the whole time, it would not run consistently. Screen on window was bent & full of cobwebs.

Leisure Partner

2/10

Poor

23 Sep 2025

Trenton

Room was very dirty and gross. Took 20 minutes for a staff member to check me in. Overall was terrible

Business

4/10

Poor

14 Sep 2025

Israel

Bath tube switch does not allow water to only run through the shower in room 108. Both shower and tub water run water though cause tube to over fill while taking a shower. Repair needs to be made in room 108 shower.

Leisure Self

10/10

Exceptional

09 Sep 2025

Stephen

Unfortunate that there was no complimentary breakfast and coffee available before check out.

Leisure Friends

4/10

Poor

30 Aug 2025

Jessica

Bedbugs in the hotel. Pool not in service. TVs not working well.

Leisure Self

6/10

Pleasant

24 Aug 2025

Dustin

Overall ok

Leisure Family

6/10

Pleasant

13 Aug 2025

Christine

Would not choose to stay there again.

Room smelled musty. Air conditioning worked kind of, but not well and ran continuously. There was no continental breakfast, coffee, or working pool.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Stuart

Prices were good.

Leisure

2/10

Poor

25 Jul 2025

Tracy

Traveler beware!

Upon arriving at the Wautoma Inn by OYO Near Airport WI 73, I was told they were fully booked and had no rooms available, even though I had a confirmed reservation. The man at the front desk blamed it on the 3rd booking party Hotels.com/ Expedia.
So to be turned away with no resolution from the hotel I had to find another hotel to stay at for the evening.
Upon returning from this trip and checking my credit card, I find not only did the Wautoma Inn hotel charge me, but also Expedia for a \"no-show\". (Charged twice for a hotel that I couldn't stay in.) I called the hotel at the number on my reservation and it was a phone number not in use. I found another number and was connected to a virtual assistant that said they were connecting me to the customer service, to which they disconnected the call 3 times. I also called Expedia and was told they tried calling the hotel and they were not available and would keep trying.

Do not book at this hotel! They did not honor my reservation (no rooms available/ sold out) and they charged me anyway. Traveler beware!

Partner

10/10

Exceptional

22 Jul 2025

Lynda

t

2/10

Poor

16 Jul 2025

John

Horrible Manager

When we got there, the manager said he has no rooms for us, that he never received the reservation from hotels.com. We paid for 1 of the 2 rooms in advance and were to pay the 2nd room on arrival. No reservation, but somehow he managed to charge us for the 2nd room as a no-show. When asked about refunding our money he said he can't help us with that. So I am dealing with it through our credit card. How awful this was for a holiday weekend.

2/10

Poor

12 Jul 2025

Michael

The desk clerk was extremely rude and there was no room available when we got to the hotel.

4/10

Poor

11 Jul 2025

Shane

Shady

Leisure Self

6/10

Pleasant

11 Jul 2025

Shane

Sheets were nasty smells like cigarettes shady people living there

Leisure Self

4/10

Poor

10 Jul 2025

Jeffrey

We reserved king bed but got queen,,, no breakfast tv didn’t work nor did vending machine

Business_and_leisure Partner

6/10

Pleasant

22 Jun 2025

Stephen

Just okay

The continental breakfast and pool were closed for “maintenance issues.” The AC in our room defiantly didn’t work to its fullest potential. Other than that, everything was fine. It was very affordable and the desk employee was very friendly.

Friends_and_family Family

4/10

Poor

15 Jun 2025

Vicki

We paid $110 for two night stay and it was not worth a penny more. The room smelled, the air conditioner did not work, the carpet was in bad repair, the recliner looked like something that was dragged out of the dump and worked like it, too. The paint in the shower was peeling badly, only one paper cup was in the room, the pillows were so flat that the four on the bed together was like one standard pillow. Outside by the front door is a large santa bear and it is June! The hair dryer was so grimmy that my hand was very sticky after using it. I did not wash my hair the second day so I did not have to use the hair dryer. All in all, I guess it was worth $50 a night, maybe!

Business_and_leisure Friends

10/10

Exceptional

10 Jun 2025

Jennifer

Staff was so curtious, bed was sooo comphy.

Leisure Family

2/10

Poor

25 May 2025

Antoinette

The hotel had cancelled my reservation without notifying myself or Hotels.com so I was charged for the room, couldn't check in because I \"didn't have a reservation\", and then had to pay again at a higher rate so we had somewhere to stay after traveling all day.

Friends_and_family Friends

2/10

Poor

25 May 2025

Tammy

Was told my reservation was cancelled through Expedia and had to take care of getting a room through them. Didnt even get the room I originally reserved.

Leisure Partner

6/10

Pleasant

19 May 2025

Brandon

Was not the cleanest. But for 52$ a night, what do you get?

Business Self

6/10

Pleasant

19 May 2025

John

Average place to stay.

2/10

Poor

08 May 2025

ken

I would rate it less than one star if I could

The place was outdated and filthy. Had to ask for extra towels and never had made service in the room. Never had plastic cups by the sink in the bathroom had to buy our own. Would never go back.

Partner

10/10

Exceptional

30 Apr 2025

Shane

Quiet

Leisure Self

2/10

Poor

01 Apr 2025

Courtney

Worst hotel stay ever

Worst hotel ever not clean smelled like pee,carpet coming up, couldn’t use shower there was hair in tub, bed was horrible, no breakfast pool room was closed couldn’t get a reason why. Not friendly as well lady was dressed in ran down clothes. Photo of hair in bathtub.

Friends_and_family Family

6/10

Pleasant

16 Mar 2025

Verified traveler

Ehhhh

Had to call for someone to come check me in. Guy was not very pleasant. Took a good 10-15 minutes to check me in. Room had a burnt out light. Lots of lady bugs crawling around. Desk chair was broken. Outlet in bathroom didn’t work. No continental breakfast.
Not sure if I’d stay there again.

Self

10/10

Exceptional

14 Mar 2025

Shane

Great place to stay was quiet and pleasant

Leisure Self

10/10

Exceptional

01 Mar 2025

Rosalinda

Someone was always there at all hours

10/10

Exceptional

24 Jan 2025

richard

Clean

For an Inn that is in quite literally the middle of no where Wisconsin it was very nice and CLEAN.

Partner

4/10

Poor

21 Jan 2025

Hillary

Where do I start. Breakfast and pool were closed \"due to maintenance\". Was not informed when I booked hotel or when I checked in. Bedding was thin with holes. Mattresses had stains on them. Wautoma temps this weekend were below zero with wind chill in the -teens. Unfortunately, the wind was blowing in through the A.C. outlet and through the seams in the outaide walls. Rather stay in the car next time.

Leisure Family_with_children

2/10

Poor

02 Jan 2025

Cassie

Not a good experience

8/10

Excellent

13 Dec 2024

joshua

I got automatically checked out of my room before check out I went for breakfast and I came back and my room was locked with my stuff still inside

6/10