Residence Village

4/10

Poor

13 Jun 2026

Maikim

The property lacks management and communication. We reserved a VIP cabin for our family of 5 which included 3 small children. We checked in and were handed our wristbands and given our cabin number with no direction or information on how to get to our cabin. It was a 50 minute walk with our luggage down several gravel roads from where we checked to where our cabin was. Our cabin was in poor condition with holes in the walls and bandaids on the router. There were also a lot of spiders inside as our cabin windows were left open.
We requested a crib for our infant but there were no crib sheets.
The pool is nice but we only went there once because it was a 30 minute walk from our cabin. There is supposed to be to be a shuttle every 30-40 minutes but it did not arrive according to schedule so we had to walk.
We were supposed to stay here 3 nights but left after the first night.

Family_with_children

8/10

Excellent

06 Jun 2026

David

All really good. The children loved the pool area and all the slides. The gardens were great too as was the indoor play area/farm.

Only downsides were there there weren’t many places to eat in the evenings (long queues for the only real option that was open) and we only had 2 bowls in the room (for 4 of us) for the whole stay, despite asking for more.

Still, overall we were happy.

Family_with_children

8/10

Excellent

04 Jun 2026

Sonia

Great place, clean and well equipped. Nice to have dishwasher & coffee machine. On-site bakery was fabulous, opened at 7am so great for morning bagette and a morning coffee.

Partner

6/10

Pleasant

04 Jun 2026

Heather

Be aware when requesting a lake view if you stay in a Premium room and your directly lakeside bring earplugs! Not sure if it was burd mating season but the noise was non stop squawking day and night! Ha.

Family_with_children

10/10

Exceptional

03 Jun 2026

Louise

Excellent place to stay, so many activities for the children and the pool is amazing. The apartment was great, not perfect a couple

6/10

Pleasant

01 Jun 2026

Rachel

Check in was smooth and fast. Clean except for lots of ants, safe was already locked, the barrier to get to the bus never worked on the pushchair/wheelchair door so during unmanned hours this was incredibly difficult and one night people were passing pushchairs over the top and holding doors open. The accommodation had no bed linen but this wasn’t described in the description. Pool was great one day but the following day a lot was closed which was a shame. Shop on day one was clearer empty but restocked throughout the weekend. Buses to DLP were really easy and simple. Made it easy to get there and back. Overall it was ok, was what we needed for a flying visit but should’ve been better.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Sabrina

We travelled with our two young children and had a fantastic stay at Centre Parcs. There was plenty to do for all ages, from the swimming paradise and playgrounds to the various family activities around the park. The accommodation was comfortable, the surroundings were beautiful, and everything was well maintained. The children were entertained throughout the holiday, making it a relaxing break for us too. We would definitely recommend Centre Parcs to families looking for a fun and stress-free getaway and look forward to visiting again.

Friends_and_family Family

2/10

Poor

30 May 2026

Martin

Booked a cottage through Expedia, which we have done many times before for Villages Nature. We were given our accommodation number at the gate, and set off to find our cottage, only to find that we had been downgraded to an apartment, with no discussion or communication. We spoke to guest services who said that we needed to pick up with Expedia as they can't tell what accommodation type someone has booked as the two systems don't align. They acknowledged the incorrect accommodation, and agreed they would look to resolve however we never heard anything more. We chased 3 or 4 times and gave up. Very poor customer service and does not doesn't reflect what you would expect from a typical centre parcs.

Friends_and_family Family

4/10

Poor

30 May 2026

Faridoon

Pool is fantastic, the property was dirty.

Family_with_children

8/10

Excellent

30 May 2026

Benjamin

The setting of our lodge (5103) was stunning and the pools were a lot of fun. Overall the park felt a little tired in places, particularly the VIP lodge that needed a decent clean and fix (broken locks, awful pillows, poor touch ups and a general smell of drains/something rotting). With that said it was still an enjoyable holiday, even in the extreme 32 degree heat

Family_with_children

8/10

Excellent

30 May 2026

Helen

Great family resort and clean

Friends_and_family Family

10/10

Exceptional

28 May 2026

Rory

Everything absolutely amazing

Friends_and_family Family

10/10

Exceptional

27 May 2026

Sheridan

Would highly recommend centreparcs if planning on visiting Disneyland Paris. It was less than a 10min drive. We stayed in a 2 bedroom VIP cottage which was a similar price to the hotels around Disney and meant we had plenty of space and a kitchen / dining area. Will be visiting again for sure!

Family_with_children

4/10

Poor

13 May 2026

Petrit

Service is pretty bad. Access brace was not working when, we had to go several times to have it activated, the people there was not very helpful.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Nadia

Great centre parcs

10/10

Exceptional

04 May 2026

victoria

Great stay

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Kevin

Lovely setting amongst nature with plenty to do.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Mary

The pool was amazing our cottage was great! Everything about our stay was great we will definitely be back!

10/10

Exceptional

12 Apr 2026

Ruth

A beautiful site, cottage was spotlessly clean and exactly like the photos, pool was amazing. We were lucky to have amazing weather which made the break feel like a proper summer holiday

Family_with_children

4/10

Poor

12 Apr 2026

Claire

Book direct if you are going and do not go off peak! Great location and allows early entry to Disney. However there was a lot of maintenance work. Lots of pool rides not in operation as were the play areas. Accomodation was shut off in places and looked derelict. Our villa smelt really bad of sewage in the shower and we noticed a hole in the ground and fenced off area outside by the septic tank. We reported the smell twice and no one came to resolve. We booked and paid for activities only to turn up and they got cancelled due to numbers and staff issues. You can not access the portal and activity bookings if you do not book direct. Months later I am still awaiting a refund for cancelled activities. Customer service do not respond so if they offer onsite credit or a refund, take the onsite credit and try to find something to spend it on otherwise you’ll get nothing! After months customer services at centre parcs said I need to ask for a refund for activities through Expedia as I didn’t book the holiday direct (albeit I booked activities direct on site and they cancelled!). Overall very disappointing and not on par with the UK parks and service! We made the most of it and I can see it would be a great option in the summer for Disney but book direct!

Family_with_children

10/10

Exceptional

11 Apr 2026

John

Family friendly, big rooms we had the 3 bedroom apartment, fantastic swimming pools, crazy golf, bike riders, and the tree top adventure is one of the best I’ve seen, and a lot more I could mention, great bus service to the town and Disneyland, fantastic shopping centre in town massive supermarket in the shopping centre, if you want to use the taxis, beware of people at the taxi rank trying to get you to pay 40 euros to get to site when you can book a uber for around 14 euros, we went on the Euro Star to Lille and Lille to Disneyland where we took a taxi to site we found that easier that going to Paris.

Friends_and_family Friends

8/10

Excellent

06 Apr 2026

Shan

We went as a family of 4, 2 adults and 2 children aged 6 and 8 for 5 days. We had a great stay.

Positives: The aqua park was fantastic with something for every age. The shop was great and had everything you could think of. Staff in check in were amazing and interacted with the children it was a great welcome and start to our break. The size of our accommodation was great along with the outside area. The onsite farm was fantastic and the animals are well looked after.

Cons: We had one frying pan and one saucepan. We also only had 2 bowls. The beds are quite hard. The shower had a strong smell coming from the drain. The laundrette has only 5 washing machine and 3 tumble dryers for the size of the park this needs to be tripled. We had to ask for extra bedding as you got one pillow per person which we had to ask twice for.

Overall the cons didn’t ruin our stay at all but are certainly things that could be improved on. We would definitely go back.

Family_with_children

6/10

Pleasant

21 Mar 2026

Chloe

Good resort with a good selection of food and activities. Biggest draw back was despite booking a new lodge the bed and sofa were beyond uncomfortable - more style over substance. For us to stay again the accommodation would need to improve to truly cater for a family for a week

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Rachael

Lovely well kept and clean centre parcs
The guy who checked us in was super helpful and clear English which helped
Lots to see and do around the park
Spacious

Family_with_children

8/10

Excellent

20 Feb 2026

Rachael

Overall, we had a great time. We booked a VIP cottage which was spotlessly clean & had everything we needed for our stay. The one thing that let the place down was we travelled with another family & they refused our request to have our accommodation near to one another. We ended up being a good 15 minute walk from each other (despite being in the same type of accommodation). The park is not very well lit so walking back to our accommodation in the dark was a challenge.

Family_with_children

8/10

Excellent

30 Oct 2025

Aviad

Amazing resort, everything is inside. Waterpark is wow. Clean and with warm water, also outside in winter time.
One thing I didn’t like the checkin process is happening from the car. No map, no personal attention. Alot of things I had to figure out by myself. Besides of it, 5 stars

Leisure Family

8/10

Excellent

09 Oct 2025

Courtney

+ our own quiet large space was so nice to have
+ convenient grocery store and bakery had plenty and well priced variety
+ quick response for fixing leaky bathroom sink
+ friendly English speaking staff

Our cottage was really far from aquamundo

For checkout we kept waiting for the bag for linens and it wasn’t there by 10, so we just left a big pile.

City bus had so many people waiting to come back from Disney, we decided to take uber instead. Uber pickup at entrance was easy, but some cottages are too far to walk. They can also drive in.

Booking through Travelocity, payment does not go to hotel until 2 days before stay. That made it impossible to book any activities or golf cart early in the window. Called the park and they had our confirmation number, but couldn’t do anything through the website.

Leisure Family

2/10

Poor

12 Sep 2025

Paul

Not very family friendly

Leisure Family_with_children

8/10

Excellent

11 Sep 2025

Claire

We stayed in a 3 bedroom comfort cottage. I was much better than I expected.
The pool is great but we would have liked some other options such as tennis badminton etc like other centre parcs. Although there is bowling and an escape room this is expensive and gets booked up fast.
Val d Europe is not far and has good shops and restaurants if want to explore out the park. Train into Paris also easy. This one seems very much a base for Disney.

Leisure Family

10/10

Exceptional

06 Sep 2025

Klaudia

Great hotel!

Leisure Family_with_children

10/10

Exceptional

04 Sep 2025

Jo

Great facilities.

Leisure Family

8/10

Excellent

02 Sep 2025

Martin

Great complex and a beautiful setting, but could do with more breakfast options along the Promenade - only the small patisserie is open before midday and gets VERY VERY busy :-(

Leisure Family

4/10

Poor

31 Aug 2025

Adam

No hot water in our property. We messaged everyday about it and they fixed it most days, but it then stopped working again the next day.

No TV or wifi working in the room, which we reported on the first day, but it took a week to fix and only worked on our last night there. Also had to report a broken toilet seat, which they did fix quickly.

Generally a nice place with great activities, although we did have to request a refund on 2 activities as the bowling lane was broken and the laser battle was cancelled and we weren't informed. Would be a really nice place if the factilities were better maintained.

10/10

Exceptional

29 Aug 2025

Adam

Our 6th stay at this location.
Property and facilities excellent.
Whilst our property was not available at allocated time as it still had a cleaner in it, which was a minor issue it was all clean and sorted within 25 minutes…and super clean.
Still 5 star like all of our trips to this location and we will definitely be coming here again.

Many thanks Villages Nature Paris!

Leisure Family

10/10

Exceptional

28 Aug 2025

Michael

Great stay, highly recommend

We had a fantastic time at Villages Nature Paris - wish we had been able to stay for longer! Our visit was at the latter end of a multi-stop holiday to some cities in Europe, all by train, so we had to use public transport to get to the resort, arriving at Marne-la-Vallée - Chessy, and then catching the very regular bus 2231 from the south bus station. This cost 10 euro cash for 4 of us.

Staying here at the end was a great way to relax a bit, but also have some fun in the water park! The pools are amazing, and with the upcoming development of further outdoor water areas, we will likely revisit in a year or two.

The Farm and play area are also fantastic for children. Whilst staying we also made use of the Pedalos, climbing area, Games Arcade, Interactive play fountain (great!) and the various play areas throughout.

On the first night (Monday) we ventured to the main area to eat - and this was the only negative - the lack of places to eat at a slightly later hour! Whilst there are a few restaurants and cafes available, the only one that would allow us in around 7pm onwards was the Vapiano - Italian Restaurant which had really long queues. We did eventually get a table and food was good, but seems an area for improvement.

We did visit Disneyland on one of the days; however important to note that whilst Disney is likely a reason to stay here, be sure not to miss out on what Villages Natures has to offer!

Overall, a fantastic place to go and would highly recommend!

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

Claire

Our accommodation was quite tired and had minor damage/wear that could be easily rectified within a few hours to bring it up to standard. It Felt a little unloved.
The location, friendliness of staff and facilities were great. We would definitely return and use center parcs Paris again. It felt very safe.
It is perfect for accessing Disney as next door although not walkable.

Leisure

10/10

Exceptional

16 Aug 2025

John

The complex is amazing. The facilities in the cottage were excellent, very spacious for a family of four (two teenage boys). Driving is not allowed round the complex, so nice to park up and just enjoy the area.
Short lovely walk to the complex. Massive pool, water slides etc.
Lack of sun beds first day due to being saved and not used, but the following few days it was fine.
Great location, easy to drive out to the supermarket and local restaurants, or plenty on site if prefer.
Would definitely recommend and stay here again.

Leisure Family

4/10

Poor

04 Aug 2025

Declan

Having to buy toilet roll says it all. General customer interaction is nothing like what you get in the UK or US customer services, feels rude at times. Not enough food options, its all carbs, carbs, carbs. Its a shame, the site has so much potential but delivers 4 out of 10, and we have been twice, so we have experience.

Leisure Family

10/10

Exceptional

03 Aug 2025

Samantha

Had the best break away with you - currently looking to book again!

Leisure Family

6/10

Pleasant

01 Aug 2025

Ryan

After booking a vip apartment I thought it would be fully equipped. Unfortunately the pizzas we had already purchased couldn't be used as there was no oven. Even more annoying was the fact there was no shower gel or hand-wash.
I certainly wouldnt class this as a vip apartment.

Disappointing that the floor also seemed dirty even after 1 day of arriving.

Leisure Family

10/10

Exceptional

01 Aug 2025

Nikki

Worth a stay for Disney

Great location for Disneyland Paris (10min drive), great family facilities and price.

Lots to do on site, shop and restaurants too.

Apartment was clean but there was an odd smell coming from one of the bathrooms.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Stuart

Lovely new accomodation

Leisure Family_with_children

6/10

Pleasant

28 Jul 2025

ROWAN

REQUIRES IMPROVEMENT AND BETTER CUSTOMER SERVICE

Our holiday started 30/06/2025 for 1 week, We contacted centre parcs before we arrived asking for a air conditioner for the duration of our stay, they said it wouldnt be a problem and we could hire one. When we arrived they had none. They reassured us we would all have 1 fan in every bedroom as part of rooms amenities, when we got to the room we had no fans in any of the 3 bedrooms. We text day after day trying to get atleast 1 fan it was 38°C and we stressed we had a young infant. They stated they had none left, when you go to the reception and staff members have 3 fans on themselves and tells us they have no more even though every bedroom should have 1, when they said they would send us one they didnt. This didnt start our trip off very well.

The cabins are loverly, clean. The swimming facilitys are amazing we spent alot of time there only disapointment is they close early at 8pm. And food and drinks was stopped be served at 4pm in the swimming area.

We didnt eat at any of the restaurants on site as they too closed at 8pm and wouldnt let you in from 7pm which was really bizarre. Everything closed really early, bowling at 9pm. Even though there was so many people around.

The bar also shut at 9pm, what bars shut at 9pm! They also had a strict dresscode, we arrived one day in shorts and another in a vest top and where refused entry, the weather was 38°C in a family centre parcs surely no dress code would be needed.

Requires improvement and better opening hours.

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Paula

No air conditioning or fans as standard

They were several issues with our voyage from the moment we arrived. The wrist bands that were meant to open the front door didn’t work. We couldn’t get in ! We didn’t know who to contact as there is no reception desk as such. The wrist bands are issued as you drive in. Following the advice of another family we went around the back of the voyage and got in through the unlocked patio doors. The property was exceptionally hot and there is no air conditioning or fans. It was over 30 degrees. It was impossible to cool the place. The safe had been left in a locked position so we were unable to use it. The TV had awful reception so was pixelated with distorted sound. The app didn’t work for us as we booked through hotels.com so we didn’t have a center parcs booking number. There was a phone number to WhatsApp with concerns that we later found inside the cottage. I messaged the number but received a reply to say that it closed at 8.30pm. None of us slept very well because of the heat. The next morning I messaged again. It was very difficult to get a response. After multiple messages and visits to the front gate we finally got some fans at 10.30pm. Somebody called to look at the safe early afternoon but left it unfixed and said maintenance would come but that never happened the other issues were never addressed. We had to leave the cottage unlocked because of the problem with the front door and we couldn’t secure our passports and tech.

Friends_and_family Family

8/10

Excellent

10 Jul 2025

Claire

We stayed at Villages Nature for one week in July 2025. We have stayed at centerparcs previously in the UK but this was our first experience in Europe. Overall, I was happy with the stay. The site amenities were excellent. The farm was great, and my kids absolutely loved the tree trekking, which was much better than any we’ve done in the UK. Overall the activities we did were excellent value for money (tree trekking, pony rides, meet small animals, aqua scooter, mini golf and bowling). All activities were a much higher standard and lower cost than in the UK. Also, the aquamundo was excellent. Always clean, well maintained, not too busy (we went before French or English schools finished for the summer). The outdoor pool is massive, slides were great for my kids (8 and 10). We didn’t get Disney tickets as we added on a one night stay at another Disney hotel, but the fact that you get Extra Magic Time by staying at CP is excellent!! We got so much done in that hour. The only downsides were the lodges were a bit run down, despite being so new. They were clean. Also, hardly any sockets! The other downside was the staff were not particularly helpful. We didn’t really have any issues that needed sorted but we had to queue a long time to get simple questions answered! Fortunately the app is great, so you can do most things on there. There are regular buses to Val d’Europe and Disney too. We didn’t eat at any restaurants due to cost so can’t comment on those. Overall, I was pleased.

Leisure Family

10/10

Exceptional

07 Jul 2025

Fiona Jane

Great holiday

Leisure Family

8/10

Excellent

21 Jun 2025

Conor

I’ll start with all the good things about it.. lovely Cabins. Great vast area. A lot to do.. Arcade, Bowling, kids club, swimming, Rent carts / bikes, Supermarket onsite.

The things I didn’t like.. 1 MAJOR dislike was no Aircon, The room was roasting and unbearable, the fans just blew hot air, really bad. It was also a bit run down in my opinion, it feels like they only care about the summer rather than spring activities etc. I think they need more night time entertainment for kids and it made clearer where and when activities are.

Leisure Family_with_children

8/10

Excellent

02 Jun 2025

Laura

We stayed in a VIP cottage which was in good condition, possibly recently decorated.
Overall it was very clean and tidy. Lovely decking area over looking the lake with table, loungers and an egg chair.
Beds were comfortable and showers were rainfall ones. The aqua mundo was great, lovely outdoor area and lots of water slides for a range of ages. The rapids when built will be another great addition.
Our son loved the driving school. It was very well run. The electric boats on the lake weren’t very powerful and kept cutting out. This wasn’t the best activity due to this.
The shop is good for basics and there are supermarkets close by. Excellent location for Disney and days relaxing here were welcome after long days in Disney! We will definitely return.

Leisure Family_with_children

8/10

Excellent

30 May 2025

Clare

The accomodation was clean. We were missing some kitchen utensils but after a call their staff delivered it. Sadly some rides were out of action in pool and i was unable to book activities on the app. The accommodation was better than i expected.

Friends_and_family Family

10/10

Exceptional

05 May 2025

Sarah

We had a ants nest in the lodge, no irons we had someone out didn’t do anything then we complained again to which they offered us another lodge as my son has autism and would not sleep in the lodge with ants everywhere

Leisure Family_with_children

10/10

Exceptional

07 Apr 2025

Gillian

Good : The accommodation was great - nice decor, clean, well equipped. The same high standards you would get from Center Parcs in the UK . It had 3 spacious bedrooms , 1 bathroom, a toilet room and 1 shower/wet-room with toilet. Livingroom /kitchen was open . The kitchen was well equipped, there was a large table and sitting area. Nice patio area. The swimming pool was amazing, loads of slides, a wave pool, jacuzzi, lazy river outside.There are plenty activities on-site. There's a farm, supermarket, shops, restaurants, bowling and escape room. All were reasonable price for being on a purpose built resort. You can hire bikes and electric buggies . We stayed here as going days to Paris and Disneyland Paris. Excellent location for this . Away from it all but close enough to visit. Not so good: location of cottage was furthest away from reception (about 30mins ) so with suitcases and no luggage transfers was difficult. You could hire the electric buggies but these were expensive as cottage only used as a base. Customers with cars were placed near to amenities while non drivers further away. Always pay more to choose your cottage ! Smoke alarm bleeping .This was notified on the number given but nobody came out to fix it ( we were told not to touch it). Ants in shower/wet room, could see this being a bigger problem high season . Towels- you need to hire them as not enough in cottage and they dont get changed . No change of bedsheets either which is rubbish for 1 week stays

Leisure Family

8/10

Excellent

21 Feb 2025

James

Swimming was great!!

Leisure Family_with_children

2/10

Poor

17 Feb 2025

ben

Shocking from start to finish

Not great to say the least. The communication is shocking and the app is very poor. There is limited translation into English and it’s very difficult and confusing to work out where to go and what to do. You cannot access the app without a booking number, if you book through hotels.com you don’t get a booking number.

There are no interactive maps of the property and even the paper maps should you be lucky enough to find one are poorly designed.

If you love aggravation then this is the place for you!!

Friends_and_family Family

6/10

Pleasant

06 Dec 2024

Jodie

Property was clean and tidy but incredibly cold

Leisure

8/10

Excellent

25 Nov 2024

Scarlett

Great place to stay for disney. Theres a bus direct to and from the park every half hour for only 2.50 each way. Accommodation has everything we needed it was not the best condition but cant complain for the reasonable price. The parc was lovely to walk around. Overall its a great location

Leisure Family

10/10

Exceptional

21 Sep 2024

A

Really enjoyed our week at Center Parcs, place was very quiet and relaxing, had a couple of small issues with lodge but worked through issues quickly with team which was great. Also having Disney on the doorstep was great for kids. My parents are less mobile so got a golf buggy which also went down a treat with my kids

Leisure Family_with_children

10/10

Exceptional

09 Sep 2024

Marlene

I love the area; it is very family-friendly and for all ages.

Leisure

8/10

Excellent

09 Sep 2024

Selwyn

Great for kids with tons of activities and pride space to explore. Very convenient to get to/from Disney

Leisure Family_with_children

10/10

Exceptional

31 Aug 2024

Joanne

Accomodation high quality and immaculately clean and site well maintained. Lots to do on site from parks, paid activities (such as pony and boat rides ) and unlimited access to the aqua mundo which is fantastic. Location is also great just a short drive from the disney parks and shopping centre. We will be back!

Leisure Family_with_children

8/10

Excellent

30 Aug 2024

Verified traveler

Wonderful stay in VIP cottage. We have previously stayed in Comfort Cottages but really enjoyed the extra space and views from VIP. Whirlpool bath also a big hit! Fabulous stay. Highlight was seeing a beaver from our patio. One star knocked off as UK visitors can no longer use the app making checking basic info like opening times and booking activities more difficult. Note that if booking via hotels.com you cannot check in online in advance, despite all the pre-travel information telling you to do so.

Friends_and_family Family

8/10

Excellent

27 Aug 2024

lucy

Great value for money, kids had a fantastic time. Activities for the kids were great and when we arrived still loads of availability, easy to book without app. Plenty of choices for dining out and several supermarkets near for self catering options. Staff mostly friendly and helpful but not easy to find people if you have issue or problems in the evening.

Leisure Family_with_children

10/10

Exceptional

23 Aug 2024

Chloe

We absolutely loved our stay here. The park was so peaceful and everything so well thought out. It was such a great atmosphere. We will definitely look to stay again.

Leisure Family

8/10

Excellent

01 Aug 2024

Stephanie

The swimming pools were fantastic for kids

Leisure Family

2/10

Poor

15 Jul 2024

Joan

Great for spider lovers & dirty unhygienic people

No electricity, and emergency contact details and front desk don’t pick up or take accountability. Accommodation so dirty, they clean a whole two floor three bedroom cottage in less than an hour, and full of spiders everywhere! So if you don’t want to spend your holiday killing spiders or having a holiday with them then not the place for you

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

Paul

Simply brilliant in every department

Friends_and_family Family

10/10

Exceptional

02 Jul 2024

Adrian

Fantastic week away

Fantastic week stay at the Villages nature the accommodation was a 3 bed premium cottage. Slept 5 very comfortably plenty of space. Great kitchen with everything you need for cooking. Great pool and plenty of other things on site to keep the kids entertained.

Friends_and_family Family

4/10

Poor

26 Jun 2024

Verified traveler

Disappointing Service But Great Pool Complex

The check in was so terrible, so unhelpful, staff had a very poor attitude, On arrival I handed a printed out confirmation & receipt of the booking and her reply was \"Is this all you have?\", she then asked if I came by car or bus and I replied car(as we had got a taxi there) she then told us we were at the wrong side of the park and that we'd need to drive to the other side, i said we'd need to get a taxi again and she then replied \"I asked if you came by car...not taxi\" very disapprovingly. I asked if she had a map of the resort to find our accommodation and also the parks facilities she replied no, I had to take a photo of the map on the desk to find our accommodation. I asked where we would be able to hire one of the golf carts to get around for the week and she pointed quickly to the map a couple of times, we just went out and found it ourselves without her help. We were given so little information and as a first point of contact with the park she did not make a good first impression. The park is vast, we chose a bungalow and it was one of the furthest away from the swim centre and the supermarket. If you are not very mobile id recommend hiring a golf cart for the week, it's €250 but well worth it. The swimming complex was amazing, my only complaint is there was 2 hot tub areas, it would've been nice if these were reserved for adults only as there was not an adult only section, every time I went into the hot pool it was filled with screaming kids with inflatables.

Friends_and_family Family

10/10

Exceptional

10 Jun 2024

Lee

The cottage was great. Well equipped and plenty of space. Very nicely kept, would happily stay here again and would definitely recommend this to others.

Leisure Family

6/10

Pleasant

03 Jun 2024

Shirin

Poor cleanliness and maintenance

The property wasn’t very clean, there was a lot of dust in several places, we had to keep our shoes on so we weren’t stepping on small bits in the living area, the bedside table had sticky rings. The shower rail was coming away from the wall, the soap rack fell. Property wasn’t maintained or cleaned well. Soft play, arcade and a couple other activities were closed. Service at VAPIANO wasn’t great, very slow and a lot of confusion between table service and collect at counter. There was animal droppings everywhere in the beach area so couldn’t relax there. Otherwise we enjoyed the pool and the mini golf and it was convenient for Disneyland.

Friends_and_family Family

4/10

Poor

10 Apr 2024

Verified traveler

We were really disappointed with the Center parcs.

Friends_and_family Family

8/10

Excellent

01 Apr 2024

Rosanna

Excellent base for Disney!

We have just returned from a week at Villages Nature. This was the perfect base for our family whilst visiting Disneyland. Bus stop at entrance for 47 to and from Disney and Val d'Europe mall. Swimming pool was out of this world and whole site was so peaceful, clean and calming!

Friends_and_family Family

6/10

Pleasant

27 Nov 2023

Jaimie

The property was a lovely size and the pool, farm, restaurants, soft play etc was lovely. However being a “car free” holiday I expected to only see cars in carparks and driving mostly on the perimeter roads, not to be dodging cars with my children because people want to park their cars outside their lodges. The management did nothing to remove these people to carparks (threats of towing on signs, I think not) even though they were parked there for 4 days and overnight etc.
The walks to the lodges were long and poorly lit also which isn’t ideal with small children which let down this property for me.
In our room the toaster was missing, missing teapot lid, no filter in the coffee machine and the shower was a death trap, the glass was off of the runners and hanging on by a thread. We reported all of these and only the toaster was sorted in the 4 nights we were there.
Whilst the pool is beautiful, I was unfortunately unable to swim and there are NO places for spectators to sit unless you go to the pool in swimwear and sit on a chair. I was pointed to a viewing window which was a pane of glass with no seats and covered in foliage.. you can see nothing.
I had high hopes for it being as it’s a centre parcs but unfortunately we probably won’t be returning with small children.

Leisure Family_with_children

2/10

Poor

12 Sep 2023

Roma

The staff were extremely rude and unhelpful and gave Center Parcs a bad reputation

Leisure

8/10

Excellent

29 Aug 2023

Peter James

We were a little worried about going here, having read some online reviews but shouldnt have been. The accomodation was just as pictured, pool and play areas were great, activities well run amd staff all very lovely. We dodnt have a car but the onsite supermarket catered for our needs, with the only exception being no availability of simple medication. There are a few rough edges here and there but it is a huge development with a high turnover of visitors which costs considerably less than the UK equivalents.

Leisure Family_with_children

8/10

Excellent

20 Aug 2023

Helen

Great family trip

Had a great family stay here. Done 4 days in Disney first then came to Les Villages Nature for 5 days. Lots to do here so can always keep busy or chill. Overall the cottage was in good condition, but finer details like pulling out the couches and the beds to clean properly underneath would make it better. There was only one fan so it would be good to have two, one for each room when it is warm of an evening. Restaurants are quite expensive, but what you would expect. The supermarket Franprix on site is good value for a lot if stuff. We would recommend here and return.

Friends_and_family Family

10/10

Exceptional

05 Aug 2023

Shelley

It was a great stay and the swimming and facilities were great. Only downside was we reported a very bad smell in the bathroom with the toilet in on our second day. Maintenance did come and we communicated via Google translate and were told they would return that day to repair the silicone sealant around the shower and not to use the shower in that bathroom. They never returned and we spent the rest of our week using the shower over the bath in the other bathroom and avoiding using the toilet in our cottage due to the bad smell.

Leisure Family

10/10

Exceptional

20 Jun 2023

Michelle

Had the best time here. The accommodation and facilities were lovely. The only thing we would suggest needs sorting is the floor is VERY slippy around the swimming pool and changing room areas. Also in the wet room in our vip cottage. My dad is disabled and this was dangerous

Leisure Family

8/10

Excellent

04 Jun 2023

Kristian

The property and activities are excellent. The only negative was that all three mattresses are very hard and are really uncomfortable.

Friends_and_family Family

10/10

Exceptional

03 Jun 2023

Emma

Great stay.

Amazing setting for a pre and post Disney excursion! The pool and facilities are fantastic. Short walks from all. The sofa in the accommodation could have been more comfortable and the proximity of the bedrooms are a fair distance from each other but both a personal preference.
We had a wonderful stay and would return even without heading into Disney!

Friends_and_family Family

10/10

Exceptional

03 Jun 2023

Oliver

Peaceful with excellent amenities

10/10

Exceptional

25 Mar 2023

Kerry

Beautiful base for our Disneyland trip lodges are stunning and so spacious can’t wait to go back!!

Leisure Family_with_children

8/10

Excellent

14 Feb 2023

Darren

Communication leading up to the break was very poor. Just ignored my messages. Even made me pick up a case (lost by Air France then delivered) from security which was a 20 min walk from the cottage rather than having someone drop it off. Very poor customer service. Also when a can dropped us in the wrong place at security, guard and driver proceeded to have an argument which scared my 4yr old Daughter and made my Wife cry. Site is ok but not sure i’d stay again because of poor service like this.

Leisure Family_with_children

8/10

Excellent

29 Nov 2022

Emma

Lovely weekend break.

Lovely family holiday. Great accommodation, close to Disney, with good in site facilities. Kids loved the pool.
The cabin was hot! We were worried we would be cold, but the opposite was true.

Friends_and_family Family

6/10

Pleasant

17 Sep 2022

Sergejs

Large cottage, enough place for 2 adults and 2 kids, parking is spacious

Leisure Family

2/10

Poor

12 Jul 2022

Verified traveler

Bad service

The service was terrible for three days the sink is broken and no one came to fix it with several calls to reception and maintenance. Rude when asnwering calls no respect to tenants. The rooms were dirty upon check in with a spider on one of the Kids beds. This is very unacceptable.

Friends_and_family Family

6/10

Pleasant

09 Jul 2022

Victoria

Lovely resort, smelly bedroom and uncomfortable

The lodge itself was lovely and the placement. However there was an awful smell in the double bedroom throughout the entire stay. There was also a few cobwebs around and dead insects, the sofa wasn’t very comfortable at all for relaxing on. However checking in/out was very simple, and the resort itself was lovely

Friends_and_family Friends

2/10

Poor

14 Jun 2022

Yuriy

THIS IS NOT HOTEL! Its a campground with cabins. STAY AWAY! Our keys didn't work - wait 30 minutes for security to bring. After hours don't expect that someone will answer your call. When we finally get in to the room at midnight no coffee or teat and NO TOILET PAPER!!! Had to wait another 30 minutes for paper….before we went to sleep killed at least 5 spiders….Thanks to Expedia they rebooked us different hotel.

Leisure Family

10/10

Exceptional

06 Jun 2022

Verified traveler

Fantastic holiday at Villages Nature

Stayed for four nights during half term as a base for visiting Disneyland and Paris. The Village is in a perfect location, it's only a short drive to Disneyland but it's quiet and peaceful, the total antidote to a hectic day spent at Disney! We stayed in the cheapest accommodation and it was ideal for our family of four with two bedrooms and a large open plan kitchen/lounge area. The site is lovely with loads of trees and greenery. The swimming pool was amazing and kept the kids entertained for hours and the gardens were really beautiful and we loved exploring them. There's a lovely farm and indoor play area type complex which is fantastic for anyone with younger kids. My only slight complaint would be that finding the welcome centre on arrival was quite difficult which was a bit frustrating especially when you've had a long journey to get there. Everything else though was amazing. All staff were really friendly and helpful and all spoke near perfect English which is always a bonus!

Friends_and_family Family

2/10

Poor

23 May 2022

Tom

Stayed here 3 times before and knew roughly what to expect, however this time it was much worse.

We booked disabled accommodation as a wheelchair user in the party, we called up twice directly to the property before arriving and was told all would be ok and they would sort us out when we arrived. However on arriving they made us wait for 1hour and then told us to go away and they would give us a call when it was sorted. We waited 6hrs for a phone call and went back to reception where we waited a further 30mins to be told there was nothing they could do. They then tried to blame us by saying we hadn't booked accessible accommodation (despite us having the booking printed out detailing accessible accommodation).

Rude Staff, Reception has one person working and a constant queue of 10 people. Never answer the internal phone.

Lodge was unclean, dishwasher was broken and not fixed to the wall.

Rats and mice ran freely around the lodge, we reported it and was told that there was nothing they could do. The staff member told us they live on site and have the same problem.

Pool was half closed with explanation. Pool was over crowded on the weekend.

Farm was good and so was indoor and outdoor play areas.

Friends_and_family Family

4/10

Poor

16 May 2022

Matthew

Dont go here...

When we arrived our accommodation hadnt been cleaned. The sofas and the windows were all dirty. We also didnt have a kettle in the room which was requested on 5 separate occasions and finally came on our 2nd day. The food options in the complex are very limited and not great if you are a vegetarian. Vapiano was one of the worst food experiences we had, all staff ignored you and directed you to an app. Ordered via the app to pay in restaurant and no one made us aware that you had to pay prior to receiving your food, however after tasting the food I can see why this was done, it was awful and none of it had any flavour what so ever. If I had been asked to pay after receiving my food I most certainly would not have. The facilities in the restaurant were also shocking, dirty nappies all over the floor and urine and toilet paper all over another toilet. The taps were also broken off in the disabled facilities, not something which was expected as the complex was supposed to have increased cleaning due to covid 19.

Friends_and_family Family

8/10

Excellent

12 Apr 2022

Jacqueline

Brilliant!

Modern lodges, beautiful setting. The farm was great fun and the pool and play parks. Food wasn’t cheap but lots of options. Our fire didn’t work but other than that highly recommend. Much better value for money than UK centre parcs.

Friends_and_family Family

4/10

Poor

02 Mar 2020

Verified traveler

The checkin to the property is very organized. Upon receipt of our arm bands at check in, we went to our apartment. The armbands didn’t work, we then had to go to the welcome house which is a long ways away. Upon finding the welcome house we realized they do not have any handicapped parking close to it, that is a major inconvenience. Once we got into the welcome house, the staff was not friendly. Seemed very bothered by having to help anybody. The parking situation for the pool is the same problem, no handicapped parking.

Leisure Family

8/10

Excellent

08 Jan 2020

Verified traveler

Great lodge, lovely pool area, great shuttle bus to Disney.
We had a great time and would recommend, however we had some issues which were reported three times and never fixed. Some of the desks (main reception, travel excursions) have short opening hours considering Disney park hours it was hard to catch them. Watch out for wrongly priced Paris chocolates in the supermarket. The 6.99 ones scan at 10.90 and no one was interested in changing the price!

Leisure Family

10/10

Exceptional

21 Dec 2019

Verified traveler

Lovely place, don’t listen to all the negative reviews.

Leisure Family_with_children

10/10

Exceptional

12 Dec 2019

Verified traveler

I would highly rate Village Nature Paris for families or friends. Great area with awesome swimming complex and some great services, restaurants and shops.

We will be staying again!

Leisure Family_with_children

6/10

Pleasant

24 Nov 2019

Verified traveler

I would like a refund - awful.

When we arrived the front door villa would not close. The safe did not work and the sofa was filthy! I had to stay in on the first night for the door to be fixed. This took about two hours, new lock fitted and front door repeatedly taken off hinges. I could not go out as our safe didn’t work and the villa was wide open. Then the next person arrived to fix the safe. That was another 30 mins. Then house keeping arrived and put a sheet over the disgusting dirty sofa. I would have expected this to be cleaned or replaced.
The wrist band keyless system was broken at the resort. They could only give one key between 6 of us. This was an awful pain.
On the Wednesday Half our group got locked out of the villa. We went to reception by the bus stop which was opposite our villa. We asked for help to be told no by the rudest worst receptionist (Jules I took a photo of him).
I explained the issue and he refused to help. Told me to walk across the resort to the welcome centre. Refused to call maintenance on the phone in front of him.
He told me it “was not his problem” that I was locked out with a 2yr old in freezing conditions. I explained there had been a lot of issues and said about the door, safe, dirty sofa, broken glasses etc. He told me he did not own the resort so it’s not his problem.
He even told me he doesn’t know why I a telling him! He was the rudest and worst. I made a formal complaint at the welcome centre. They apologised but that’s not enough I would like a full refund.

Friends_and_family Family

10/10

Exceptional

12 Oct 2019

Verified traveler

We loved the facilities , the nature , the farm and play area. But considering the lodge is just two years old it’s quite tired in places. The sofa and cushions were pretty gross.

Leisure Family_with_children

4/10

Poor

21 Sep 2019

Verified traveler

Good facilities but poor upkeep

Excellent concept, plenty of room in cottage but filthy dirty and so many things broken. Staff friendly but unhelpful. Left without tv or phone for entire 5d duration of stay.

Friends_and_family Family

10/10

Exceptional

09 Sep 2019

Verified traveler

Lots of moths in our property as we arrived, very slow check in as was only 1 person on the desk so waited around 25-30 mins. Very nice overall

Leisure Friends

8/10

Excellent

02 Sep 2019

Verified traveler

Property was clean. Amenities not as good as other centre Parcs. Restaurants had run out of items. Swimming pool was great. Needed to have some attention to grounds very overgrown which was encouraging rat issues

Leisure Family_with_children