Name: Business Hotel Wako
Address: 2 2 16 Haginochaya Nishinari Ku, Osaka, 557-0004, JP

6/10

Pleasant

09 Jun 2025

SHANNON PATRICK

The photos and descriptions did not make it clear that these rooms shared restroom facilities on each floor, or that there were only 2 private showers in the entire building, or a single, public-use hairdryer. The staff could not communicate in English, which made it hard to understand any of the rules and extra charges, such as towels for the shower. The neighborhood around the hotel has many homeless people, but I know Japan is relatively safe and this didn't bother me as much as it might have in another country. I'm not saying all these issues were unacceptable or deal breakers, but I would have liked to know about them before I book the room, not after.

Leisure Self

8/10

Excellent

07 Mar 2025

Jose

The hotel was particular about certain rules, but there were no issues with the property if you followed the instructions. The property wasn't the cleanest, but that is more due to the age of the property rather than the staff not cleaning, which they were diligent in doing. All in all a fine stay, no major issues or complaints.

Leisure Self

8/10

Excellent

10 Oct 2024

hui

There are a lot of homeless people in the area and the lady at the front desk was not friendly. It felt safe with 24 hour staff and the bathrooms and showers were very clean.

6/10

Pleasant

17 Apr 2024

Verified traveler

Wall very thin can hear people snoring

Self

6/10

Pleasant

14 Apr 2024

Verified traveler

Wall very thin can hear people snoring, the door is made of metal so when people open or close the door, it will have very loud sound especially midnight

Self

2/10

Poor

27 Sep 2019

Verified traveler

I sent a message expedia already wanting my money back. This hotel is not waht is advertised. Business hotel ? Yeah right. My rooms door was metal. There is no private bathroom. There is one bathroom and one shower.communal for both. Disgusting. Also they wanted to charge me for a towel lol . I literally took a shower hesitantly, and checked out . I was booked in for 3 nights. This place isnt worth mote than 5 bucks a night or they should pay you to stay there . Ive seen homeless shelters better than this dump.

Leisure

6/10

Pleasant

10 May 2018

Verified traveler

1 night stay

Room very dirty

6/10

Pleasant

16 Oct 2017

CS

Affordable nice hotel

Subway is within walking distance, it won’t take you for more than 10 minutes to get to the entrance of the subway. The hotel room itself is small but more than enough for a single person. It got a weird smell but it went away after I opened the window. Shower room is clean, you need to take the key from the reception though. Toilet is okay. Looks dirty but it is okay actually.

6/10

Pleasant

12 Aug 2017

Verified traveler

Its a business hotel.

Don't come to this location expecting 5 Star accommodation. Its a cheap place to sleep. Shouldn't really be looking to do more than just that when going to a business hotel. Can be difficult to find as there isn't really anything noticeable nearby.

There is a mart right down the street that you can pick up cheap bentos from. Those are always good to eat.
Make sure that you bring your own towel here (can find easily at a 100Y store in any of the main shopping areas).

8/10

Excellent

08 Aug 2017

Adrian

I love the bath.

It was an ok stay. Nice cozy room with tv and aircondition. The best thing about this hotel is theirs public bath. If you are there definitelly try it. Its much much better than just a shower. Other than that there is a very cheap supermarket about 5 mins away. And thete is a at least 2 km long shoping street very close by.

8/10

Excellent

16 Jul 2017

Verified traveler

Good enough for the price

Room was comfortable enough. The place is obviously not the newest but the bathroom and shower looked new and were very nice. There was a dead cockroach in my room when I arrived but everything else was otherwise clean. It seemed a little annoying that you have to request the key to take a shower. I also felt a little annoyed by the 'don't talk on the phone in your room after 9pm' rule since I chose a hotel specifically with private rooms because I planned to talk on the phone and the booking page didn't say anything about that. I read that the local area isn't safe but I didn't have any problems there. It was convenient enough for places I planned to go to.

8/10

Excellent

16 Mar 2017

Verified traveler

good location from osaka or kix.
you can enjoy spa.
cost performance is very good.

6/10

Pleasant

12 May 2016

Verified traveler

Cheap hotel but FOUND BED BUGS

Considering the price, the location, cleanness and room facilities are all great and I would recommend staying here BUT we found bed bugs. It's probably no fault of the hotel on its own as it could have just been the guest before us. Until other positive reviews come through bed bug free, I'd avoid staying here.

4/10

Poor

24 Apr 2016

a Backpacker

OK for backpackers on budget

I found that, his place is used as some sort of homeless shelter for someone on welfare checks.
This hotel is located in the middle of trashy part of town with full of homeless partying day and night on the streets nearby.
Several minutes walk to nearest train stations through street full of trashy day workers and mentally ill people.
Bed sheets are changed once or less a week. Room needs to be cleaned by passenger himself.
Bugs are found here and there at times and rolls of newspapers could become quite handy.
Some hotel staff are kind, though some staff could be quite nasty and mean.
Good enough for some place to crush in, after a day long hiking.
The place provides a good enough privacy compare to a sleeping cubicle at some capsule sauna.
Good price for someone who wants to save on place to stay and wants to spend money on food and sight seeing.

10/10

Exceptional

20 Apr 2016

Verified traveler

Nice

Close to station and buses.
Good ammenities and facilities.

6/10

Pleasant

10 Apr 2016

Verified traveler

Cheap and matching quality

Don't expect too much at this price, but worth it for some.

6/10

Pleasant

04 Feb 2016

Nabilah

Nice for backpackers and solo travelers.

My stay at Hotel Wako is very pleasant and I recommended to especially solo travelers and backpackers. The staff very nice. It just that you have to share the shower room but believe me, the shower room is very nice and clean.

8/10

Excellent

25 Dec 2015

Sarah

Great for simple living

Value for money with a really clean toilet

6/10

Pleasant

17 Nov 2015

Supaporn

Reasonable for price. Enough for just only sleeping. I

8/10

Excellent

19 Oct 2015

Verified traveler

The room is as expected, for solo and budget traveler it is one of the good option.

8/10

Excellent

18 Oct 2015

Allen

First choice of low budget Hotel

As this price, what will you expect? It is the first choice of low budget hotel. It has air condition, TV and fridge in your room. Although it has time control in the shower room, it is clean and tidy. (It is closed at 00:00 daily.)

2/10

Poor

01 Oct 2015

Verified traveler

Not again

Smelly room dirty toilet

6/10

Pleasant

28 Sep 2015

Verified traveler

Comment for Wako

Quite good for personal travel, price is reasonable.

6/10

Pleasant

13 Sep 2015

KING YIP

nice location

it was good money value for stay

6/10

Pleasant

11 Aug 2015

Verified traveler

Satisfactory for the price

Satisfactory for the price.

6/10

Pleasant

27 Jul 2015

Verified traveler

You get what you pay for

You get what you pay for. Not the best neighbourhood but this being Japan, you're pretty safe either way.
Close to both JR and subway stations so really convenient for getting around.
Tiny room but if you're travelling solo and just need a base camp, this will suffice.

2/10

Poor

14 Jul 2015

Verified traveler

Avoid at all costs!

Filthy room and building reeked of human filth and mold. Rude staff, dangerous and noisy neighborhood filled with drunks and/or homeless people. I was glad the police building was across the street because I feared needing them urgently at any moment!

6/10

Pleasant

17 May 2015

hugo

And do better about the public shower room

The residents share one public bathroom and one private shower room. They are clean and comfortable but it will be better if there is a fixed hair dryer in it but not in the reception. Also it is better to extend the opening hour of shower room to 24 hours.

2/10

Poor

28 Apr 2015

Verified traveler

Only for the cheapest of backpackers

This hotel is not in a good location . It is situated in the poorest area of Osaka , so you will notice alot of scruffy and homeless people roaming about . The red light district is not far away from the hotel location either. A police station is situated directly across from the hotel.
I would not suggested young women traverse the area in the evenings. It's Japan so it is generally still safe but perhaps not the wisest decision and certainly not the most comfortable.
The staff were helpful enough. You will find the complex feels a little like a prison, steel doors on the rooms and some rather messy toilet areas.
The rooms are tiny , unusual smell also. Probably due to the type of people frequenting the area.

6/10

Pleasant

04 Apr 2015

Chakkrapong

Good service

The service was very good.

4/10

Poor

13 Mar 2015

Verified traveler

Not so good. Only one bathroom for a hotel, dirty toilet.

6/10

Pleasant

18 Feb 2015

jess

Doesn't have a bathroom in your room but..

... this hotel review is mostly being reviewed by someone easily pleased so decide for yourself based on what comfort you like in a room.

The room is really small and consists of a thin futon on a tatami floor (but there are rooms that have a twin size western style bed - I saw them cleaning one once when I went back to my room) and with the futon supported by a foldable cushion to make it softer. It has a small table that you can only use by sitting on the floor, a cupboard for clothes with a few hangers, mini fridge to store your food and a really old tv. The view from the room only let's you see the windows from other rooms so of you like privacy you might want to draw the curtains closed. There's also a heater in the room with a remote but the buttons are, of course, in Japanese so you might want to look up an online translation for the buttons to avoid using the cold air feature (I had to do it since I accidentally used the air conditioner feature once).

As mentioned, your room doesn't have a bathroom so if you need to use the facilities you go to another room. It's a same sex bathroom so you might end up seeing a male peeing in a urinal on your way to the toilet. But it has a western and Japanese style toilet with a nice Toto bottom washing, bidet and warm seat installed.

There is a woman's and a separate men's shower so you won't need to be worry about someone coming in. The front desk gives you a key to access the room and then you can lock it behind you.

4/10

Poor

15 Feb 2015

Verified traveler

You get what you pay for

I stayed here for two nights during a weekend trip with a friend. The neighborhood is not very safe feeling. I felt very nervous coming back to the hotel after dark. There is only one women's restroom in the hotel, on the first floor, and if someone is getting a shower then the toilet is not available, my friend had to use the staff restroom in the morning. We spent the whole day trying to avoid going back to the hotel for the 2nd night. The staff was friendly enough, but I still would not return here again.

Family

10/10

Exceptional

13 Dec 2014

Maria Katrina A. Zurbito

Kayetheexplorer goes to Japan

Arrived a little bit early than check in time but they were kind enough to accommodate me without extra charge and gave me a room immediately. The front desk staff was really kind and pleasant. The room was just right for a solo traveler like me. The toilet though shared was really really clean and comfortable. Two thumbs up for this hotel. I will definitely go back. Tho they cant understand me most of the time its ok cos I can see that they are trying. I miss them already. Japanese people are so helpful and nice. :)

6/10

Pleasant

01 Nov 2025

Takeshi

値段が安いのはとても嬉しいが、トイレのスリッは用意してほしいです

6/10

Pleasant

24 Oct 2025

???

お風呂の臭いが気になった

8/10

Excellent

19 Oct 2025

KOUTA

シャワーの温度が低すぎるかも

Self

4/10

Poor

17 Oct 2025

SEIJI

値段を考えると、設備や部屋の古さなどは仕方ないし、清潔さもそれなりに覚悟はしていましたが、禁煙でお願いしていましたが、部屋に入るなりすごくタバコ臭かったです
昔からの臭いが染み付いてて、現在禁煙室にしていても壁紙などを替えてるわけでもないので、どの部屋も臭いんじゃないかと思います
パーキングは地域性もあって少し不安でしたが入口にシャッターが着いているので、逆に安心しておけました
スタッフも愛想悪くて事務的な対応です
この地区の昔のことをある程度知ってる方は分かると思いますが、治安はかなり良くなりましたが、それでもまあいいとは言えないので、気にされない人でこの地域に宿泊したいのであれば値段も安いのでいいかと思います

Leisure Self

10/10

Exceptional

20 Sep 2025

KENTARO

また行きます

Business

8/10

Excellent

15 Sep 2025

まいこ

初めに受付してくれた女性スタッフの方がとても親切でした。こじんまりしたお部屋でしたがお布団もきれいだし、冷房も調節できてよかったです。
ただ、ホテルの周りがちょっと物騒な所があるかな……です。

Leisure Friends

2/10

Poor

19 Jun 2025

KEISUKE

ホテルとしては西成と考えると普通だが、下着姿で歩いている客が多く、ソファや椅子が濡れていたりして座りたくない。ホテル側がきちんとさせれば、評価はあがる。

Leisure Self

8/10

Excellent

06 Jun 2025

ヨシヒコ

古いけど、綺麗にしてる。

Leisure Self

10/10

Exceptional

02 Jun 2025

Miyuki

西成区で一番使いやすく、快適。

女性用のトイレ、シャワールームもあります。今回は９時半から女性がお風呂を使えるので利用しました。湯船が広くたっぷり浸かれて快適でした。

Business

8/10

Excellent

19 May 2025

????

料金も安く風呂も良かったけど、トイレの便座など改善してくれればもっと良かったと思う。

Leisure Self

6/10

Pleasant

12 May 2025

Shoya

エアコン付けたらヤニ臭かったです。

Leisure Self

8/10

Excellent

11 May 2025

??

寝るだけなら十分かと。
コスパ最高です。
知人からは大丈夫か？と心配されましたが、そんなことは一切ありませんでした。

Leisure Friends

10/10

Exceptional

09 May 2025

Verified traveler

大阪では最安値かと。

一泊2,600円で寝泊まりできるので利用しました。
（未確認ですが、他のサイトなどを利用するとより安く泊まれるようです。）
日雇い労働者向けの施設だったということもあり、必要最低限ではありますが、素泊まりにて寝泊まりする場所としては問題ありませんでした。
チェックイン時に担保として1,000円渡します。（チェックアウトのときに返却）
靴は部屋に持っていくことを推奨されます。盗難防止です。

部屋は布団、テレビ、冷蔵庫（冷凍庫）と机のみです。エアコンも利用可能です。
なぜかイヤホンがおいてありました。
室外には、電子レンジ、ガスコンロ、洗濯機（乾燥機なし）が設置されています。フライパンなども使用可能です。

トイレ等の設備は古いですが、清掃はされておりました。

風呂は大浴場はPM1:00からPM9:00まで利用が可能。
シャワーのみなら２４時間使えます。

西成区は治安が悪いことで有名ですので、扉の施錠は必ず必要かと思います。

Self

6/10

Pleasant

29 Apr 2025

TAKAHIRO

特になし

Business Self

6/10

Pleasant

19 Apr 2025

キタミ

女性用のトイレは清潔。
価格どおりの施設

Leisure Self

10/10

Exceptional

24 Mar 2025

Miyuki

何だか落ち着く昭和ノスタルジック

女性専用のトイレとシャワールームがあり安心です。お部屋も掃除が行き届いていて清潔感があり、共有部分で熱いお湯ももらえて電子レンジも使えます。コンビニがすぐ前にあるので、朝のサラダやヨーグルトを買って部屋の小さな冷蔵庫に入れておけます。お部屋にはエアコンもついています。タオルと歯ブラシはないので持参した方がよいです。

Business

8/10

Excellent

21 Mar 2025

SAM HYUN

가성비 좋은 호텔. 복도 정리 정돈 잘 했으면 . .

Self

10/10

Exceptional

28 Jan 2025

Verified traveler

環境配慮型、昭和の学生寮の情緒溢れるリーズナブルなホテル

大学時代の学生寮の雰囲気を思い出しました。
その当時の昭和の雰囲気を感じさせる建物です。
部屋の蛍光灯が半分消えていたのでフロントに伝えたところ、外出から戻ってくる頃には、新品のLED室内灯に代わっていて驚きました。環境に配慮した、最低限を満たすおもてなしをしてもらえました。

Self

10/10

Exceptional

12 Jan 2025

JUNICHI

警察署の目の前にあります

西成の中ではそれなりに格安で泊まれます。
大浴場もあり寝る場所が欲しいと言う人にはお勧めのホテルです。ただドヤ街という立地もあり夜とかはそれなりに騒がしいです。気にならなければ一度は宿泊してみてはいかがですか？

Self

6/10

Pleasant

06 Jan 2025

みこと

寝るだけなら申し分ないホテル。２４時間シャワーが空いてるのがいいところ

Leisure Self

8/10

Excellent

04 Oct 2024

AKIKO

初めて泊まり、もう少し説明がほしい!でもトラブルがありスタッフの方親切

Leisure Self

10/10

Exceptional

08 Aug 2024

chuichi

良い

10/10

Exceptional

11 Jun 2024

taiki

めちゃくちゃ落ち着いて良い旅になった！　
絶対にまた行く！

6/10

Pleasant

01 May 2024

nishimura

優しい人が多いです

他の方のクチコミにもあるように寝るだけのホテルであれば申し分ないです。シャワーや大浴場もありますが私は近くの銭湯を利用させて頂きました。二泊三日で泊まったのですが２日で慣れました。

Self

8/10

Excellent

29 Apr 2024

Verified traveler

價錢經濟，地點在正，近新金宮站，去機場方便，附近仲有間浸温泉大酒店

Self

10/10

Exceptional

31 Mar 2024

hideyuki

安くて食事屋近いため便利です。

8/10

Excellent

18 Feb 2024

リエ

格安に泊まれるのと、狭いけどエアコン、テレビ、冷蔵庫があって普通に過ごしやすかったです。
あと、何かあったら警察署が目の前。

また、利用したいと思いました。

8/10

Excellent

10 Feb 2024

いさお

最寄り駅が新今宮駅か動物園前駅と書いて欲しい。

Leisure Self

10/10

Exceptional

01 Feb 2024

WING KEUNG

冇批評

Leisure

4/10

Poor

26 Nov 2023

タカユキ

コスト的にＯＫ

Leisure Self

10/10

Exceptional

21 Oct 2023

????

安くて泊まりやすいホテルで満足してますが、出来れば便座をテープで補修しているのを替えて欲しいのと、トイレの扉の建て込みを修繕して欲しい。

Leisure Self

10/10

Exceptional

13 Oct 2023

YUEH CHING

女生專用的淋浴間使用起來很舒適，旅館員工很親切，入住時間很特別，早上就可以入住，適合搭凌晨班機的旅客

Leisure Self

8/10

Excellent

29 Sep 2023

Cheuk Fung William Stephen

Many local shops nearby. There is also a supermarket within 5 mins walking distance.

Leisure Self

10/10

Exceptional

28 Sep 2023

julien

Parfait pour des petits séjours d'appoint

Pour le prix, hôtel convenable, chambre petite mais très fonctionnel et confortable pour un voyageur, le quartier est pauvre mais pas inquiétant grâce à la station de police juste en face. Bon hôtel pour les court séjour.

Self

2/10

Poor

06 Sep 2023

Fernando

Situado en zona marginal de Osaka, el hotel engaña en las fotos. Es sucio y huele mal. Además te piden una fianza de mil yenes al hacer el check in.

Leisure Self

4/10

Poor

21 Aug 2023

hashimoto

ホテルは綺麗とは言えないけど値段が安いからコスパは良いです。

Friends_and_family Friends

6/10

Pleasant

30 Jul 2023

hashimoto

ホテルで休むだけなら良いと思い
シャワーも有るから助かった

Self

8/10

Excellent

19 Jun 2023

????

安くて良かった

Leisure Self

8/10

Excellent

14 May 2023

shihaku

この値段で十分です

Business Partner

6/10

Pleasant

11 May 2023

TATSUKI

安くて寝るだけならいい。
寝具は臭い。

Self

4/10

Poor

06 May 2023

Daisuke

もう使いません

10/10

Exceptional

27 Apr 2023

ヒサヒロ

1人で泊まるには充分で良かったと思います。

Leisure Self

2/10

Poor

29 Mar 2023

Suzu

18才の女の子が1人で泊まる場所、ホテルではありません。日雇い労働者の街のど真ん中のホテルを、18才の女の子に紹介しないでください。

Leisure Family

4/10

Poor

20 Mar 2023

タカシ

施設の人の対応は良かったですが、施設の古さや他の宿泊者は、地域の特徴がよく出ていました。私には落ち着いて寝られる環境ではなかったです。

Leisure Self

10/10

Exceptional

17 Feb 2023

shingo

対応は丁寧で良かった

Business Self

6/10

Pleasant

27 Jan 2023

???

特になし
値段相応

Leisure Self

6/10

Pleasant

27 Oct 2022

タダシ

特になし。
ツインがあれば良かったかな。

Leisure Family

2/10

Poor

23 Nov 2019

jk²

ich habe es genau 1 h im hotel ausgehalten, und auch nur, weil ich im internet nach einem neuen hotel gesucht habe. dann habe ich wieder ausgescheckt.

* dies ist kein hotel. und schon gar kein business hotel. es ist noch nicht mal ein hostel. eher so etwas wie ein männerwohnheim für gestrandete.

* man zahlt ein deposit für den zimmerschlüssel.

* man bekommt kopfhörer, damit man nach uhr beim fernsehen nicht den nachbarn stören könnte.

*die toilette ist meter vom zimmer entfernt. und die toilette ist für ein \"hotel\" unter aller würde. da ist jede öffentliche toilette in einem park oder bahnhof besser, viel besser.

* für die dusche muss man immer an die rezeption gehen um den schlüssel zu erhalten. und dies in einem mehrstöckigen haus.

* oberfäschlich h wurde gereinigt. aber es gibt flecken an den wänden. auch das kopfkissen machte einen schmutzigen eindruck.

ich übernachte in vielen hotels. auch in hostels. aber dies hat damit rein gar nichts zu tun. das Business Hotel Wako muss aus dem programm von expedia genommen werden.

Leisure Self

8/10

Excellent

07 Sep 2019

Verified traveler

ビジネスでの利用で、フリ－タイムの利用としては満足

Business Self

6/10

Pleasant

26 Aug 2019

Tako

値段相応でそれなりに良かった。