Hotel Atrium

Nepal , Pokhara
Pokhara, Uday Marg
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100 reviews shown

6/10

Pleasant

25 May 2026

Rebecca

My non smoking room smelled smoky and the building and room was just worn down; no way this is a 4 star hotel; also, no amenities: no gym, no laundry, no legit coffee machine; no bath towels. Plus, the room is cramped; no leg room with the toilet; one redeeming feature is the location; right across from the famous market

Family

4/10

Poor

16 May 2026

Rebecca

Central location, but the building and rooms are worn down. I felt like I was in a budget motel. The room smelled like bleach and the table was worn and only one outlet worked!! The shelves were also dusty. It is also in a very loud location.

Family

10/10

Exceptional

04 May 2026

JOLENE

Very nice

10/10

Exceptional

27 Apr 2026

LUMINITA

Good location close to a lot of touristic attractions, good condition, great staff, careful and polite, good breakfast!

Self

8/10

Excellent

26 Apr 2026

Linda

I liked everything very much except, I reserved a garden room to be able to sit out and read and have coffee. From the day I arrived the garden was very dirty with bags of trash, a broom and overflowing cigarettes lots of trash on the ground, I did not use the garden because it was so dirty. I alerted the staff twice to see if someone could clean it. It was still dirty the day I left after three days.

Self

10/10

Exceptional

19 Apr 2026

Soonchang

Very nice breakfast and friendly staff.

Family

4/10

Poor

12 Apr 2026

John Escobar

No AC control. Only heater

6/10

Pleasant

10 Apr 2026

Harold

Shower over bath a bit hard for older people to navigate.

Family_with_children

10/10

Exceptional

10 Apr 2026

Kanoksorn

Metro stations are nearby

Family_with_children

10/10

Exceptional

30 Mar 2026

Frances

Very clean rooms and facility. The front desk staff helpful and pleasant. The breakfast had many choices and plenty to eat. Good location and the room was fairly large in comparison to others in the area.

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Eulogio

Wonderful

8/10

Excellent

20 Feb 2026

Elenita

Easy check in (we arrived at past 10pm) and check out. Staff at restaurant were courteous and helpful, and mindful of cleanliness of the restaurant, amenities is basic and minimal. The only downside is the cleanliness of the bathroom. You can see molds and even around the tap rim. The housekeeping in this area is quite poor. But beds and linen are crisp and clean. Good quality of bed and pillows. The hotel generally needs a good skilled repair and maintenance. The location is quite good if you are after a local Korean sites, not touristy.

Family

8/10

Excellent

10 Feb 2026

Katia C.

Very good location although the Hotel is a little old

Leisure Family

10/10

Exceptional

30 Jan 2026

John

Good basic hotel just across from the markets.

Leisure Family

10/10

Exceptional

27 Jan 2026

Martha

Everything it was good. The only issue that I have in the buffet is trying to change more food, different food because I like to eat different but that’s my opinion for everything. It was great thank you very much.

10/10

Exceptional

25 Jan 2026

Amanda

The rooms were kept very clean and tidy throughout most our stay. The staff did an amazing job of answering all our questions. The hotel was in a perfect location for us

Leisure Family

8/10

Excellent

18 Jan 2026

Mariana

Room in good condition, staff was kind. Wifi was really spotty and unsecured.

4/10

Poor

14 Jan 2026

Toan

I am very disappointed with my recent stay and feel compelled to share this complaint publicly.

We encountered serious hygiene issues, including blood stains on a shower towel, which is completely unacceptable. When we complained, the hotel offered two breakfast vouchers as compensation, but the breakfast quality was extremely poor, which was an inadequate offer of compensation given the scale of disturbance.

Communication was another major problem. Staff members did not speak sufficient English, and when we raised our concerns, the apology we received was clearly written using ChatGPT, which felt impersonal and unprofessional rather than a sincere attempt to address our complaints.

We later noticed mold on the blanket. By that time, we were exhausted and did not have the energy to raise yet another complaint. We dont want more meals as we are not complain for free meals.

To make matters worse, our room overlooked ongoing construction works that continued throughout the night until around 3:00 a.m. These works had clearly started long before our stay, yet no effort was made to inform us in advance.

Overall, the lack of hygiene, poor service, inadequate compensation, and constant noise made this stay extremely unpleasant. I would not recommend this hotel.

10/10

Exceptional

13 Jan 2026

Siuying

The staff were nice and helpful. Room was clean and very spacious. Very convenient location to street market.

Friends_and_family Family

8/10

Excellent

13 Dec 2025

Alvin

The room was clean and the amenities are nice. This hotel lacks a laundry facility, so my family had to find a nearby laundromat to wash our clothes. The staff was very helpful and helped us with our requests. The hotel is in a decent location close by Myeong-dong and convenient to get to from Seoul station.

Leisure Family

8/10

Excellent

15 Nov 2025

Jin A

the location is nearby historical palace that we could walking toward. there are Kwang Jang market
that has many foods and goods,pharmacy and convenient store nearby too.

10/10

Exceptional

26 Oct 2025

Mary Jean

Everything is good, staff are nice

Leisure Family

8/10

Excellent

26 Sep 2025

Jacky

Would stay again, great area for uber

Staff is very friendly and attentive.

Helped with luggage, offered a new room because the one we checked in was damaged.

Gave us free water when we called for room service.

Would recommend, also stroller friendly

Friends_and_family Family

10/10

Exceptional

13 Sep 2025

Stephen

Easy check-in.
Friendly, helpful staff.
Excellent breakfast.
Room with a great view in two directions.

Leisure Self

10/10

Exceptional

09 Sep 2025

Lovely Rose

The hotel was nice. The room is very cozy and clean. Starbucks outside the hotel. Location of hotel is very convenient with everything. Gwangjang market is literally across the street. Convenience store around the hotel. Will stay here again.

Family_with_children

10/10

Exceptional

03 Sep 2025

Thanh

Room was always nice and cool, the area surrounding is very convenient and nice, walkable to nice areas, less than a 10-20 minute walk from two different palaces and the food mart nearby is a life saver and such a fun place to eat.

2/10

Poor

01 Sep 2025

hyen

The location was good, but the smell of cigarettes was so strong that I changed floors and rooms, but the smell persisted. I ended up changing hotels and even had to get a refund. And since there was no laundry machine in the hotel, I had to walk for about 10 minutes carrying my dirty laundry.

Leisure Family_with_children

10/10

Exceptional

13 Aug 2025

Joshua

Great location which access to bus stops and trains. There are convenient stores close by, with the Gwangjang market only a walking distance away

6/10

Pleasant

09 Aug 2025

GUI Fang

Carpet and furniture are old. Desk lamps are dusty.

Leisure Family

10/10

Exceptional

05 Aug 2025

Hema Devi

First time in south korea so I was not familiar with any area to initially choose. I was very happy with Atrium but the surrounding areas were a little runned down.

Leisure Family

6/10

Pleasant

16 Jul 2025

Shirley

Breakfast was very good, however, front desk staff were rude and certainly did not go out of their way to help!

10/10

Exceptional

15 Jul 2025

Hanh

Good location

Business_and_leisure

10/10

Exceptional

03 Jul 2025

Bryan

Great property. We loved the area. The staff was super helpful and friendly. I never had a bad experience during our 11 days there. The breakfast was a big plus. It was a good combination of Korean and western options. It was tasty, and even though a bit repetitive (half the items are staples, and half rotate about every 3 days), it was always good. It cut our food bill by eating there and we could spend that money on other fun things. The junior suite was HUGE, and that made a big difference for our stay. We could sprawl out without tripping on each other at the end of the day. It was great to be able to walk to the market a couple blocks away and had access to multiple subway and bus stops very near us. We never once felt unsafe. All this and a reasonable price too. If we come back to Seoul, we would definitely consider coming here again.

Leisure Family

4/10

Poor

24 Jun 2025

Lea

Two plus stars hotel ; pictures on web page and Expedia make it look like a 4 star hotel/ Pros- 3 mins to blue line metro, large room, corner room 1001 so had natural light, windows can be opened, AC was good, breakfast was decent but didn’t really change variety, got bottled water refill daily except one day, close to local street market, famous shrine next door, convenient locale
Cons- bathroom needs a renovation; toilet was shaky and not stable, the sink was literally toddler height, bed was a bit hard, shower had mold on seams and door, walls and door had stains, bathroom ceiling paint was cracked and peeling a lot, maid did not change used cups from bathroom and coffee cups, motion detector light near front door would go on in middle of night-hotel staff turned it off when we told them, one day the maid did not take bathroom trash and did not add more toilet tissue

Leisure Family

10/10

Exceptional

18 Jun 2025

Jonathan

Great property, highly recommend.

Business Self

10/10

Exceptional

16 Jun 2025

Feng

Close to bus and subway stations for easy transportation. Close to the market with plenty food options.

Leisure Family

8/10

Excellent

15 Jun 2025

Lihong

Beds are comfy.

I booked the junior suite. Love the size! Beds are clean and comfortable! Location is good with nearby bus stops, subway station and airport bus stops. It's less crowded neighborhood comparing to MD and Hongdae. Only downside: bathroom is out dated with some molds on the roof. The sink counter is narrow.

Friends_and_family Family

6/10

Pleasant

14 Jun 2025

Albert Louie

Great location, great breakfast, staff were friendly. Bed uncomfortable though which is important to rest.

Friends_and_family Friends

8/10

Excellent

02 Jun 2025

Christopher

Clean and friendly hotel. Great location for exploring Seoul. Breakfast was decent. Room was comfortable.

8/10

Excellent

23 May 2025

Kevin

Location is the most...hotel room was okay , service okay .....no laundry service

Business_and_leisure Self

10/10

Exceptional

24 Apr 2025

Brian

Clean, spacious. Very convient to metro/seoul subway lines 1,2,5. Literally 5 minute walk to famous Gwangjang market for excellent street food. Would highly recommend.

Friends_and_family Family

8/10

Excellent

23 Apr 2025

Tisha kaye

The place is clean, quiet and the environment is safe. And the hotel staff are helpful, accommodating and respectful.

8/10

Excellent

23 Apr 2025

Matthew

10 minute walk to food hall,2 subway stations (3 lines) and a Place! so convenient for many sights

Leisure Self

8/10

Excellent

18 Apr 2025

Mary

The fragrance in the room was strong, but it was otherwise clean. Service was adequate. Breakfast was decent. This felt more like a business traveler hotel than a hotel for people taking a holiday.

Leisure Family

6/10

Pleasant

13 Apr 2025

Verified traveler

Been to other hotels in Seoul and all of them had the smart toilets with buttons and warm toilet seats, but not in this hotel.

Friends_and_family Family

8/10

Excellent

28 Mar 2025

Aileen

Staff were very friendly and helpful but the hotel is looking a bit old and can do with some updating, especially the furnitures

Leisure Family

10/10

Exceptional

27 Mar 2025

François

Nice hotel in a nice location.

Leisure Self

8/10

Excellent

02 Feb 2025

Rick

Great breakfast

Room was small and the carpet is really wore out. The breakfast menu is really awesome.

Self

10/10

Exceptional

29 Jan 2025

Ching Kit

Good value for money

Leisure Family

10/10

Exceptional

24 Jan 2025

jose

Well maintained, clean and the staff are very kind and respectfull. Loved this hotel and the food for breakfast and lunch were awesome!!!

Leisure Family

6/10

Pleasant

18 Jan 2025

Kim

I stayed in a single room. I am satisfied with the stay overall. However, the bed is too close to the door, so every time I move on the bed at night, the door light turns on automatically, waking me up multiple times.

Self

10/10

Exceptional

30 Dec 2024

joon won

very good location.

Leisure Family

8/10

Excellent

30 Dec 2024

Anna

Limited amenties. Wonderful staff.

Leisure Family

6/10

Pleasant

28 Dec 2024

Takuro

Just OK leave

Leisure Family

6/10

Pleasant

26 Dec 2024

Verified traveler

위치는 좋다.

위치는 좋았지만 방에 먼지가 많고 침대가 너무 불편했습니다.

Friends_and_family Family

10/10

Exceptional

26 Dec 2024

Elham

I had good experience

Leisure Family

8/10

Excellent

06 Dec 2024

William

We stayed here mainly because it's close to the major palaces, Ikseon-dong Hanok Village and
Insadong Culture Street. The closest subway stations are less than 10 minutes away by walk. The hotel isn't as nice as in the pictures. It's quite old and needs remodeling. We didn't have breakfast at the hotel, we just went to the Starbucks next door. There isn't really much to see outside of the hotel but it's quiet. The staff was pretty friendly. The cost was lower than other comparable hotels probably due to its sourroundings and quality of the rooms. I would recommend staying here if you want to save some money and be close to the best cultural spots of Korea.

Leisure Family_with_children

6/10

Pleasant

06 Dec 2024

yongeui

It’s limited transportation and poor service from front desk staff.

Leisure

6/10

Pleasant

27 Nov 2024

chan

욕실물이 잘 내려가지 않어서 불편했슴니다
침대가 오래 되었는지 너무 불편했습니다

Friends_and_family Family

10/10

Exceptional

14 Nov 2024

yongho

It’s just the best with the price

Leisure Self

2/10

Poor

12 Nov 2024

Verified traveler

Terrible hygiene

The cleanliness of the hotel is terrible eg dirty towel with dried out discharge and holes, dusty bedsheet etc ….
Other than the cleanliness issue, the AC was so noisy and making weird noise at night.

6/10

Pleasant

04 Nov 2024

En Sheng

Very average. A bit rundown, not very well maintained. Reasonable price.

Partner

6/10

Pleasant

31 Oct 2024

linda

Mediocre hotel

My room was so hot, couldn’t get the air to turn on. Room was adequate for one night stay

Self

6/10

Pleasant

11 Oct 2024

Ashley

Overall our stay was average. Room for improvement: black mold on shower curtain and bathroom ceiling, big holes in towels, big brown stain on carpet, squished bugs on picture and ceiling. Breakfast was fine and the hotel is conveniently located.

Leisure Partner

10/10

Exceptional

10 Oct 2024

Gonzalo

Excellent location. Excellent breakfast. Clean rooms and friendly staff. Fully recommended!

Business Family

8/10

Excellent

30 Sep 2024

Aaron

We liked that it was close to the market!

Leisure Family

10/10

Exceptional

12 Sep 2024

James

James in seoul part1

Hotel room was always clean when requested and was a plus for the aircon being easily adjustable in the humid climate seoul was

Self

4/10

Poor

11 Sep 2024

Ali

The bed instead of being flat, was curved, too old, or super heavy people were sleeping on it which made it curved in middle. Most probably old.

6/10

Pleasant

05 Sep 2024

David

It was an okay stay. Close to subway and bus terminals.

Leisure Family

8/10

Excellent

14 Aug 2024

Carlos

The hotel rooms are dated however staff is very helpful and food is great. They offer breakfast and lunch buffet with great selection.

Leisure Family

8/10

Excellent

24 Jul 2024

Joshua

Very close to attractions and public transportations including the airport bus.

Leisure Family

10/10

Exceptional

06 Jul 2024

YUQIN

Front desk staffs are so polite and helpful!
Always helped us out!

Leisure Family

10/10

Exceptional

28 Jun 2024

Betty

A no-frills hotel in a very convenient location where there were 4~5 different subway lines all in a short walking distance. Room was very large and spacious. Only wish there were more dining options nearby other than the market, but other than that, would definitely stay here again!

Leisure Family_with_children

10/10

Exceptional

18 Jun 2024

MUNKIL

Everything’s okay

8/10

Excellent

18 Jun 2024

Dae

Good breakfast

8/10

Excellent

17 Jun 2024

Josephine

Hotel Atrium is conveniently located near the bus stop and the metro station so it is easy to get around. Gwangjang Market is super close by and walkable if you want to experience the night market (touristy). The staff was helpful and polite. Would recommend this location to others visiting Seoul.

Leisure Self

10/10

Exceptional

15 Jun 2024

Ying

Great stay

Room is outdated but clean and spacious. The breakfast is great, we enjoyed the food more than at any external restaurants. The front desk Denis provided us amazing help on buying Tcard for riding bus/subway, and booking the best DMZ tour for the next day.

Friends_and_family Family

8/10

Excellent

15 Jun 2024

Drew

A king bed and 2 full beds in a room is rare.

Leisure Family

8/10

Excellent

10 Jun 2024

Davinderpal s

In general it was good. However we arrived early and in spite of room availability, the employee who checked us in gave us really hard time to check in early. we were not asking for any special favors but they were bent upon not letting us in the room early. All other staff was friendly.

Leisure Family

10/10

Exceptional

31 May 2024

Vibian

very convenient and accessible to transportation, variety of dining options, safe and quiet at night, clean rooms and hallway, walkable to sights, would definitely consider this hotel for next time

Leisure Family

6/10

Pleasant

22 May 2024

Janet

I am fairly easy going, but this place was old and smelled of wet carpet. I got a non-smoking room but it smelled like people have smoked in there before. The shower curtains were smelly, moldy and pink at the bottom and water got through them and made a mess on the floor. The towels were small and dingy colored. There was not a garden terrace to enjoy. It was just a bunch of untamed plants and one chairs to sit on. It wasnt spacing or clean. Not a place I would go to relax.

Some positives: The \"advertised\" pictures of the property were great. The Air Con works well. The bedding was comfortable. The buffet breakfast was decent. Its around local eateries and convenient stores. Some staff are nice and helpful and some are quite stoic. I will not be staying here again, nor would i recommend it.

Leisure Self

8/10

Excellent

05 May 2024

Peter

Great location

The hotel is a short walk from subway station. You can reach many local attractions within 30 minutes of subway. Food are easily accessible from the day and night markets nearby.

Partner

6/10

Pleasant

02 May 2024

Khanh

Good = Roomy, location, breakfast
Not so good = Room is just plain and not attractive, squeaky floor, feel like entering a motel

4/10

Poor

13 Apr 2024

Steven Hsiang

HoteI charged a 4 star rate, but I was overcharged. lt wants to be a 3 star, but isn't. I'm kind to rate it a 2 star. I even had to plead with the front desk for a bottle of water. The room was designed more like a prison cell than a hotel room. However, I must write that it was really well located.and allowed me to walk to most of the tourist places I wanted to visit in the center of Seoul.

8/10

Excellent

10 Apr 2024

Christine

Nice hotel in a convenient location

This hotel was in a very convenient location. One can easily get to this hotel from the airport by train or by airport bus. An interesting place to visit is Gwangjiang market which is right at the hotel's door steps & the popular Dongdaemun market is just one train stop away. I arrived at the hotel early in the morning and they said it's impossible to have an earlier check in. However they let me put my bag at a safe place behind the counter. The room was clean & bed comfortable. Not sure why but whenever I shower, although I had the door tightly closed, water still leaked out & made the floor mat soaking wet. Also one early morning, even before I was ready to go downstairs for breakfast, a lady rang the bell & asked to clean my room. I told her I'm not ready yet & she left. I stayed at the hotel for 3 days & had to leave very early morning to catch my flight. As my room rate included breakfast, I asked the front desk whether I could have a small container of food, like a simple sandwich with a piece of fruit but they said there's no such service. I have no complaints and I understand that's the hotel policy. I totally recommend this hotel but just bear in mind if you need to leave before breakfast time, book a night without breakfast may save a bit of money.

Self

8/10

Excellent

06 Apr 2024

christian

Good breakfast ,food and shopping markets and castles nearby , spacious room and friendly staff

Leisure Partner

8/10

Excellent

06 Apr 2024

Emilio Steven

It was nice enough, the staff is very helpful. There are some very useful automated kiosks in the lobby for purchasing things while staying in Korea including a money exchange machine. The rooms could use a more deep cleaning like under the bed and behind room furniture but everything else was clean. The wifi seems a bit unsecured though, since there is no password to gain access... anyways I would definitely stay here again if I had the chance. The surrounding area is fun at night and very lively.

Leisure Self

8/10

Excellent

06 Apr 2024

Carlos

Good hotel. Rooms are a bit basic but very convenient and staff was friendly. Good breakfast. Would receive to friends

Leisure Family

8/10

Excellent

03 Apr 2024

Marisa

Perfect location for first time in Korea. Enjoyed my stay. A few improvements would be more comfortable beds and maybe microwave in the rooms. Otherwise this place provided us what we needed! Would stay again if I visit Korea. Thank you!

Leisure

10/10

Exceptional

01 Apr 2024

Roger

This property is great because it is right across Gwangjang Market, and close to the subway station.

Leisure Family

8/10

Excellent

01 Apr 2024

Christian

Hotel Atrium is accessible via different train stations--and walking distance from all of them (ranging from 5 mins to 10 mins). The staff were able to look after our luggage before checking in and after checking out. Also, they assisted in booking us a taxi service and managing a reservation for a restaurant.

The location is nearby Gwangjang Market and there are other restaurants and grocery stores within reach (Starbucks is very near).

The room we stayed in was spacious and had an international outlet and USB ports. I wish though the bedside lamps have USB ports too! This is petty: I wish the main front door is automatic so it'll be easier for someone to haul in their luggage through and not struggle (these doors are glass and heavy).

We opted to avail the breakfast during our stay, but the menu stayed the same; delicious nonetheless.

In summary: book your room in this hotel and Seoul is within reach.

Leisure Family

6/10

Pleasant

30 Mar 2024

Helen Grace

Pro: 5 min walk to bus line; 10 min walk to subway, Line 1; bigger room; staff helpful
Con: basic but more costly than other basic hotel; limited hotel amenity (no gym, no laundry on-site or nearby); do not pay Expedia directly (pay hotel to get hotel tax back)

Leisure Family

10/10

Exceptional

18 Mar 2024

Ria

Walkable and convenient to not touristy places!

Leisure Family

8/10

Excellent

14 Mar 2024

Irena

Second time staying Hotel Atrium
Very convenient for travelling around Seoul
Nice comfortable clean bed.
Could not ask more

Leisure Self

8/10

Excellent

25 Feb 2024

Paula Wai-San

I can say the cleanliness is need to improve, their shower door not install properly, every time take shower, water will go out from the shower door and then make the bathroom floor become so wet,their breakfast in the restaurant is very good ,lot of choices and tastes good

Self

6/10

Pleasant

01 Jan 2024

Dam

Near market

8/10

Excellent

01 Jan 2024

Srinivasa

Excellent location.

Leisure Family

4/10

Poor

31 Dec 2023

mohammed

Business_and_leisure Family

8/10

Excellent

29 Dec 2023

Simon

Nice room and good location.

Leisure Self

4/10

Poor

29 Dec 2023

Yong Wee

I checked in on Christmas eve at 11am. I told the front desk that I have 5 members though I booked a 4 person room. The front desk guy sacastically asked \"if I am kidding\". I am ready for pay for extra pax and we prefer to stay as a family. I think customer service should explain policy politely and not mock at your customer.

Leisure Family