Name: Sapphire Addis Hotel
Address: Namibia Street, Addis Abeba, 848000, ET

10/10

Exceptional

19 Jun 2026

Wasihun

Excellent service and easy

10/10

Exceptional

04 Jun 2026

Nicholas

Everything is perfect except for the food sometimes. Food is the only variable here.

Self

10/10

Exceptional

30 May 2026

Nicholas

Everything is amazing except the food, better ordering delivery

Self

10/10

Exceptional

17 May 2026

Israel

Overall, It’s a great place! The rooms are well maintained but the carpet looks a bit old and not very attractive to the eye. However, it still looks very clean and without any smell.

The breakfast is wonderful. I have found everything so tasty.

The lobby area is so cozy to sit for long.

The spa service is great. Staff in the spa area look so committed to maintain its quality. I have enjoyed the steam but I would rather have small bulb in the room. I didn’t find it very comfortable to sit in the dark with only small light from outside.

Self

10/10

Exceptional

20 Apr 2026

Leroy

Staff was very friendly and helpful

Self

10/10

Exceptional

13 Apr 2026

Guled

I had a wonderful stay at the Sapphire Addis. The location is perfect—very close to the airport and within easy reach of the city's main attractions and business hubs.
The service was the highlight of my stay; the staff were incredibly attentive and made me feel welcome from the moment I arrived. My room was spacious, modern, and kept impeccably clean. I also highly recommend the breakfast buffet, which had a great variety of both local and international options. Whether you are traveling for business or leisure, this is a top-tier choice in Addis Ababa!

8/10

Excellent

10 Apr 2026

Eskinder

Yes

8/10

Excellent

06 Apr 2026

Rahel

The location is great, staff are very helpful and attentive, the room is clean overall I am very much satisfied with my stay. The only issue I had, even those the room was advertised to accommodate for 4 people there was no space for my child. It looks like there is miss communication between Expedia and the hotel.

Family_with_children

10/10

Exceptional

26 Feb 2026

Yabez

The staff as always were accommodating to every question I had. 4th time staying there and never left disappointed.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Million

The Sapphire Addis Hotel in Bole is a consistently excellent choice, particularly valued for its proximity to the airport and locations like Edna Mall. I stayed at the hotel for two days and I greatly appreciated the clean, spacious rooms. The staff are efficient, friendly and very accommodating The gym is well maintained, clean and has all the essential equipments. It also comes with amenities such as the Watermelon Spa. The breakfast is generous and offers both local and international varieties. A minor inconvenience, the street outside of the hotel is under renovation at the moment, even though it’s expected to be completed very soon. In general the hotel offers very reliable comfort and value and I highly recommend it for both business and leisure visits to Addis Ababa.

10/10

Exceptional

13 Jan 2026

CHRIS

Exceptional STAFF

Self

10/10

Exceptional

03 Jan 2026

Purcell

The staff went above and beyond to ensure we had a great stay. The restaurant lay out was good along with the food choices. Would stay here again.

Partner

2/10

Poor

24 Nov 2025

Alem

The Hotel overbooked. I was shipped to another hotel.

Leisure Self

10/10

Exceptional

03 Nov 2025

Wakgari

I like the way the hotel hands everything.

8/10

Excellent

24 Oct 2025

Richard

Great place to stay

2/10

Poor

10 Oct 2025

biruk

I had to leave the room without staying the night because of their terrible service and lack of internet. I booked the room specifically to work, only to find out there was no internet and their support was unhelpful. I requested a refund since I didn’t stay at the hotel, but I’m still waiting for a response. Never again!

Business_and_leisure Self

10/10

Exceptional

10 Aug 2025

Genet

Breakfast, bedroom,

Business_and_leisure Family

10/10

Exceptional

31 Jul 2025

Nicholas

It was great price is good

Leisure Family

10/10

Exceptional

11 Jun 2025

Isailevi

I enjoyed my stay here. Staff was friendly.

Leisure Partner

10/10

Exceptional

31 May 2025

Christopher

Everyone was so amazing very helpful very kind and the guest relations supervisor was extremely knowledgeable she recommended me some nice places to go and see throughout the city some food or restaurants to try. She was so amazing that staff there is so amazing if you in Ethiopia, you must stay there.

Business_and_leisure Self

8/10

Excellent

28 May 2025

Abdulsabur

Good

Business Self

10/10

Exceptional

18 May 2025

Yabez

I enjoyed my stay at Sapphire and the service was amazing. Melat at the front desk was accommodating and helpful with any questions I had. This was my second time staying there and I plan on staying there in the future.

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

jamal

It was exellant

Business

2/10

Poor

23 Mar 2025

Dawit Abebe

door lock it's not working

Business_and_leisure

6/10

Pleasant

08 Mar 2025

Yewunetkal

One of the staff was very rude

10/10

Exceptional

14 Feb 2025

Robiel

Good 10/10

10/10

Exceptional

19 Jan 2025

Barre

The hotel is well placed in a good environment, area, clean, and excellent service

Business

8/10

Excellent

29 Oct 2024

Maru

Good area

10/10

Exceptional

01 Sep 2024

Yaya

A nice hotel but a bit loud

6/10

Pleasant

16 May 2024

Mohammed

Great location in Bole area, quick drive to the airport. I was expecting for a hotel at this level to at least have AC in their rooms. The breakfast was not up to the expectations, it was really not good! The front desk were friendly and the hotel staff overall were always nice.

Leisure Family

10/10

Exceptional

04 Nov 2023

Mirko

The room was nice and comfortable...the breakfast pastries were not fresh, and if you order room service pizza you gonna get what ever they like on it no matter what you order

Leisure Partner

10/10

Exceptional

29 Oct 2023

IBRAHIM

Very nice hotel
Thank you *****

Business_and_leisure Friends

10/10

Exceptional

07 Jul 2023

Kyb

The staff was very kind and receptive, that's what stood out to me during my stay, the facility was clean and it was a memorable moment. Outside was a pain, kids coming up but 2 stood out, 1 grabbed my arm to distract me and the other kid picked my pocket, I was missing an envelope of cash when I got back $1,000. to be exact which I was given in the States for someone's family in Somaliland.

Business_and_leisure Self

8/10

Excellent

01 Jun 2023

Amare

Except their internet weakness overall it’s fare and good services

6/10

Pleasant

14 May 2023

David

Generally the hotel was good and the reception and sitting area was nice and comfortable. I thought the carpet throughout the building, including the rooms were well worn and could do with replacing. The room was generally satisfactory, however, was disappointed with the noise from the wedding at the hotel. During the 2 weeks that we were there, wedding took place circa 6 times. The room service, breakfast and food generally was satisfactory. I was disappointed with the sauna and steam room as they were not always working and it could do with a refurb / modernisation. Generally, the hotel was ok and if your not are not one for attention to detail, you will enjoy your experience. Out of 10, I would give the hotel 7

Leisure Partner

10/10

Exceptional

21 Apr 2023

Kalkidan

I had the best experience

Leisure Self

10/10

Exceptional

22 Jan 2023

Bisrat

Amazing place with wonderful people.

Friends_and_family Family

10/10

Exceptional

20 Nov 2022

Kalkidan

I was pleasantly surprised how nice the hotel was. It was clean and the service was great 👍

Leisure Self

6/10

Pleasant

10 Jul 2022

Ben

Great location surprisingly food was overcooked there is a hot water but you have to wait 15-20 min,room service barley pick up the phone, no phone directory in the room overall it’s not worth it I will not stay there again

Business_and_leisure

10/10

Exceptional

08 Sep 2021

filli

It is the best hotel over all,i would like to say thank you to

Business

10/10

Exceptional

06 Sep 2021

Rabbani

Loss or stolen

One thing my wallet went missing froom my room. Took quiet awhile to unvestigate no results and no compensation. No suspect was seen on the monitorsin corridor but cleaning personal.

Business

10/10

Exceptional

01 Sep 2021

Tedros

It is very nice hotel for the price.

Business

10/10

Exceptional

28 Aug 2021

DYIR

Great location

Business_and_leisure Family

10/10

Exceptional

02 Aug 2021

Verified traveler

It is clean and quite rooms . Employees are well trained and very friendly. They try to help you even out of their way. It feels like home. Defiantly I suggest to everyone who wants to spend time in Addis. The place is center for most of the things.

Business_and_leisure

10/10

Exceptional

09 May 2021

Verified traveler

Love the staff. Always knowledgeable, kind and attentive to detail. I probably won’t spend a night in another hotel in Addis. Most of the top hotels are over priced & overrated. Keep up the good work Sapphire!

Business_and_leisure Family_with_children

8/10

Excellent

04 May 2021

Verified traveler

I love this place, it’s my go to place in Addis. Checking in can be a little annoying. I booked two rooms with twin beds as I was with family & front desk kept insisting I only booked one room. After showing them my Expedia app & the conformation email I was able to check in. Rooms are nice & clean. The spa & massage were relaxing. The restaurant serves some delicious food. The place is across the street from my fav coffee shop Tomoca which is a plus. If you visit Addis, I recommend Sapphire. Reasonable price with exceeded expectations.

Leisure Family

2/10

Poor

27 Feb 2020

adson

i Left Sore & Sour At Sapphire

Airline one day late so i am one day late so i lost money, more money, time and my schedule shift further off and Sapphire nor Hotels.com could've guaranteed me a credit on my lost night. Room wasn't cleaned, too hott, mini refrigerator off, mold growth in fridge, night stand lamp & ceiling lights both flickering....With all my complaints Sapphire Addis Hotel never switched me out...someone of the staff opened up balcony slider to cool room but the noise pollutions kept me up all four nights..My trip is ruined!

Friends_and_family Friends

2/10

Poor

05 Feb 2020

Fikirte

Frank Reviewing; Diaspora.

Spa staff actually called my wife from the steam room, for a payment??They just couldn’t wait.

The first room, room 805 (I believe) very dangerous for a little one, the balcony baluster to wide and the window has major crack (don’t rent this room if you have kids.)

The room is clean, great design, good choice of colors and it has home feel to it.

Restroom has a very nice jacuzzi, but it takes too much time to heat it (just upgrade your water heater.)

Once the trial and error time behind them, I don’t mind staying again.

Overall advice to MG, it takes just a few minuets a day to inspect a room.

Friends_and_family Family

8/10

Excellent

03 Feb 2020

Verified traveler

Neat and clean, rooms spacious and very friendly staff. Location is also good as one can walk to almost all amenities.

Business_and_leisure Self

10/10

Exceptional

03 Feb 2020

Verified traveler

Good value for money. Friendly service. Lost bags and staff were extremely accommodating with amenity kits etc.