Hotel Magnes

2/10

Poor

24 Apr 2026

Morris

This place is a dump, with unhelpful staff. Do not stay here.

Partner

8/10

Excellent

12 Apr 2026

Alejandra

Decent for a 2 night stay

Partner

10/10

Exceptional

06 Apr 2026

Juan Sebastian

The girl of the staff in night is amazing

Business

8/10

Excellent

01 Apr 2026

Kaitlyn

I really enjoyed my stay at Magnolia Inn. The hotel side was nice. It is a little loud because you are near the touristy areas.

Self

6/10

Pleasant

19 Mar 2026

Luisa

Las personas de la recepción son muy formales el hotel estaba ok, las habitaciones un poco pequeñas para el valla tan elevado que pagamos, necesita mejorar un poco en la limpieza y el aire acondicionado tenía un sonido horrible que no nos permitió dormir bien, todo lo demás estuvo bien. Locación excelente, cerca a todo.
Muy silencioso en la noche.
Área segura.
Fácil acceso

Partner

10/10

Exceptional

17 Mar 2026

Marc

I enjoyed the air condition communal area after check out. Nice place to regroup after a day of site seeing and before a late flight out.

Partner

6/10

Pleasant

15 Mar 2026

Timothy

We changed our plans and did not take up the reservation

8/10

Excellent

15 Mar 2026

Stacey

Great place to sleep

Friends

6/10

Pleasant

12 Mar 2026

Joanne

The hotel is in the heart of Casco Viejo with all the attractions walkable. Our room was on the 4th floor, no elevator, past the youth hostel floors. The room does not have a kitchen. It has a small refrigerator and coffee maker. There is a shared fully stocked kitchen on the 2nd floor with full size fridge and water dispenser. Bathroom towels were soft and big, shower hot, blow dryer, soap and shampoo. King size bed was firm, couch converts to bed but we didn’t need to use it. AC kept room cool and ceiling fan moved the cool air around.

Partner

6/10

Pleasant

06 Mar 2026

Jennifer

.

6/10

Pleasant

04 Mar 2026

John

Not the best place I would recommend to stay. Shower did not work and no hot water - they did fix that but when you pay a high price for your stay your expectations were dashed. Room was lacking and no tea or coffee unless you go up to hostel area and get it from there. The Staff were very good and helpful. We would not stay there again!

4/10

Poor

16 Feb 2026

Erik

No phone in the room. No small fridge. No iron or iron board. Ac was not cooling. First night was no water to shower etc and we weren't informed. I wrote to whatsapp number for hotel and never recieved a response. I wrote online recieved a response 1 and a half day after saying they will onform front desk to reimburse something from our first night due to no water. To date i haven't recieved any response and thats been since 23 Jan 2026. What we paid was def not worth it.

Leisure Friends

4/10

Poor

15 Feb 2026

Daniel

Since we used travelocity they treated us poorly. Made us wait for over an hour while checking in other guests, they kept telling ux they had to validate our room. Room stunk of mold so much caused a headache. They changed our room. Room shade fell off the wall. Overall run down hotel not worth the money. Pictures are nothing like the rooms.Avoid if possible

Leisure Family

10/10

Exceptional

11 Feb 2026

alba

The staff was pleasant. The rooms were clean.

Leisure Partner

8/10

Excellent

11 Feb 2026

David

The hotel was comfortably adequate. The staff were great ... they made the stay!

6/10

Pleasant

10 Feb 2026

Linda

The room was clean and comfortable until we found a cockroach on the nightstand. The staff was friendly and helpful. The common area kitchen could use some sprucing up. The refrigerator was full of half used products and could use a good cleaning.

Leisure Friends

10/10

Exceptional

09 Feb 2026

Kelley

Staff very accommodating. Clean room, great air conditioning, comfortable beds. Nice common area with coffee and drinking water. Staff very helpful.

Leisure Friends

10/10

Exceptional

08 Feb 2026

Michael

Great location

Partner

6/10

Pleasant

08 Feb 2026

Carlyne

There is a confusion for the hotel staff to understand and provide services to this who pay hostel prices (there is a hostel on the same premises) and those paying full price for hotel rooms!!!

Friends_and_family Friends

6/10

Pleasant

06 Feb 2026

Annie

The staff were friendly and located close to a lot, but the room was pretty bare bones. The tv didn’t work, which isn’t a big deal. Overall just meh.

10/10

Exceptional

05 Feb 2026

Andrew

The room was great and the staff very helpful. Will definitely stay again

Leisure Self

10/10

Exceptional

02 Feb 2026

Monica

Stayed on the hotel side. Great location, but a loud location. Spotless room. Comfortable bed.

Leisure Friends

6/10

Pleasant

31 Jan 2026

Neil B

The staff was attentive and great. In fact, the staff was put in a difficult position as reprentatives of an inadequate facility. The pictures and description do not properly represent the reality of Magnolia Inn. Magnolia is primarily a hostel and most staying there were backpackers staying in dormitory rooms. My backpacling days are well behind me and I expected to be staying in a proper hotel for our one-week stay. Unfortunately, our room had no closet for our clothes. No bureau to put our clothes away. No housekeeping services....Fortunaely, after four nights the staff was able to move us to another room that had a closet and housekeeping. My problem is not that the Magnolia did not provide these services but that the property was not presented for what it was and was not.

Leisure Partner

8/10

Excellent

30 Jan 2026

Craig

The room was clean and the hotel was in a great location close to many things to do in the old city. There are lots of restaurants and cafes near by where you can have breakfast or enjoy a great dinner.

The only thing I need to mention is that some of the nights there was some loud music from some out door dance club or restaurant that lasted until 2:00 AM. This did interrupt our sleep

Leisure Partner

10/10

Exceptional

28 Jan 2026

Sharon

Great customer service, wonderful room and great location.

Leisure Friends

6/10

Pleasant

26 Jan 2026

jim

room ok but place appears to mainly a hostel

Leisure Family

10/10

Exceptional

25 Jan 2026

Katelyn

Kind staff. Convenient location. Simple but nice accommodations.

Leisure

2/10

Poor

24 Jan 2026

Andrew R.

Here is my honest review of the hotel and the deluxe private room we booked:
1. The hotel was difficult to get to because of the configuration of the surrounding one way streets
2. The room smelled musty, and when we turned the air con on, it smelled of mold. Our lungs hurt after 40 mins in the room
3. When we tried to wash or hands, we discovered our room had NO RUNNING WATER. We went to the front desk and they said there was no water throughout the entire hotel cz their water tank needed to be refilled and the truck couldn’t get there to refill it.

We cancelled our reservation, demanded our money back, and booked another hotel. The front desk staff were very nice and apologetic. I’m disappointed that Expedia would have this hotel with such a high review rating on its site. It was certainly misleading.

Leisure Partner

10/10

Exceptional

21 Jan 2026

James

Location location location. Also, the common area and kitchen were very nice. We really appreciated the staffs willingness to store our bags prior to check in.

Leisure Partner

6/10

Pleasant

20 Jan 2026

Thomas

Broken Marble steps that the hotel could not repair because of it being a Heritage site. Small rooms. Noisy streets in Caseo Viejo. Rooms don’t have good lighting and the shade was broken. Staff however were good and accommodating.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Tansri

Great place to stop for a couple days. Room is on the smaller side, there are three of us. But it spotless. The common room upstairs is fantastic, a space you can chill, do a bit of work or even cook your meal.

10/10

Exceptional

16 Jan 2026

Tryniti

Perfect for walking to things in Casco.

Leisure Self

10/10

Exceptional

11 Jan 2026

Tryniti

The Magnolia is perfectly placed in the heart of Casca Viejo in Panama City. It’s also a very short drive (10 min) to the Miraflores Visitor Center to see the Panama Canal.

It’s incredibly walkable. It’s a five min walk to all the attractions in Casca Viejo. I also found it easy to get picked up and dropped off for ride share apps (Uber). The hotel offered a pick up/drop off service from the airport. I used the service to get from the airport to the hotel so that I wouldn’t have to worry about transportation first thing. It would have been simple to just call an Uber and it would have saved me about $20. Ubers in Panama City in general are very easy.

The hotel also offered a daily walking tour of Casca Viejo (tips only). This tour was great! It was about 2.5 hours. It left the lobby at 9:45 am. Walked all over. This may have been the highlight of my stay.

The hotel was nice. It was clean, the beds were firm, the bathroom had shampoo and body wash. It felt slightly dated but not dirty.

There was a shared kitchen space so all guest could cook, use the fridge or freezer, use the appliances, share ingredients/spices, etc. I didn’t use the shared kitchen but I think that’s a cute idea. There was tea and coffee offered every morning in the shared kitchen area (there was not a coffee maker in the room).

The staff were nice and gave me information about where to eat a few times.

They offer luggage storage, which we used twice without any problems.

Leisure Family

4/10

Poor

03 Jan 2026

Jonathan

the hotel itself was really cute. we loved the room itself, but the exterior bathroom had cockroaches. overall, the room (for the external bathroom) was really clean and nice, but the bathroom, with the bugs at night, was not the best. loved the location as well.

10/10

Exceptional

01 Jan 2026

Averi

Great location, friendly staff, comfy beds

Partner

10/10

Exceptional

31 Dec 2025

Nelson

Staff very helpful. Great A/C. It is in a busy area, so it can be loud, but the location is ideal if you want to be close to everything.

Self

10/10

Exceptional

27 Dec 2025

Roya

I loved this place. Location and the common area to wash dishes with a fridge.

Leisure

4/10

Poor

22 Dec 2025

Sara

Stars given only for location and for the nice teenaged receptionist at arrival.
1) The first room I was given was dirty. As in, had not been cleaned at all: dirty towels balled on the floor, hair in the sink, trash overflowing, bed unmade. I was switched to a ground-level room for the first night, very noisy.
2) The water shut off on day 3, a staffer shrugged and said “it happens” and did not offer any help with my needs. (A manager later told me the water should be back in 1/2 hour, it was)
3) everyone in the neighborhood knows the key code for the lobby entrance; the front desk is often unattended: poor security.
4) no elevator and all rooms are up or down stairs; no dedicated bellman.

8/10

Excellent

16 Dec 2025

Meysy

Didn’t like the location of the room (basement) I could hear everyone walking outside and the music that kept playing nearby. Other than that the room was comfortable

Leisure Self

6/10

Pleasant

14 Dec 2025

Brenda

The room was nice, once we had running water all was good. Lost power in the early evening but it came back on relatively quickly. There was an all night celebration going on down the street so lots of noise but otherwise a very nice hotel!

Leisure Friends

6/10

Pleasant

10 Dec 2025

Teri

Tbh it is hard to rate because the staff and location were great. The problem that is easily solved by black out curtains almost ruined the time we spent there. We were in room 4 which is on the corner with a huge and bright street light shining directly at you all night. Additionally the windows are at street level so everyone standing on the corner waiting for taxis etc is literally at eye level with you inside the room. The curtains are see through and don’t quite stretch enough to cover the middle and both ends. You have to decide if you want a gap in the middle or on the ends. The room was so bright we had to put towels up over the curtains to try to cut the direct light. Even that did not stop the room from being daylight bright all night. For us we are out all day and the only reason to have a hotel is for sleeping so this was really bad. Invest in black out curtains and I’m sure your guests will give you a most excellent ratings.

Leisure Family

10/10

Exceptional

05 Dec 2025

James

Excellent location, easy communication, friendly staff and, a clean and comfortable room.

Leisure Self

10/10

Exceptional

05 Dec 2025

Isabel

Yes

Partner

4/10

Poor

03 Dec 2025

susanne

1st thing the pickup taxi did not arrive at airport. They got the dates completely wrong. 2nd The bathroom was outside the bedroom. 3rd The aircon didn’t work but they did fix it for the 2nd night. It’s more of a hostel than a hotel. Location is good.

Leisure

10/10

Exceptional

30 Nov 2025

Renata

Excelent location , friendly staff and cute hotel

8/10

Excellent

30 Nov 2025

Roman

Staff is great and all speak English. No fridges in the room but there is a big community fridge. The floor in the room was not in the next shape. All else was good.

Leisure Family

2/10

Poor

29 Nov 2025

Charles

My Stay there was poor. 1) no elevator 61 steps from the front door to room 21. I am 71yrs old that was not easy. The bath room sink the water control was loose and not secure. this room has three lights all tied together. no reading lamp. you have to get up to cut the light. I requested cleaning one day the maid did nothing she did not change the sheet or pick trash or clean the dishes this was the worst stay ever.

Business_and_leisure Self

2/10

Poor

28 Nov 2025

Julian

Well I ended up cancelling my trip, I contacted the hotel 36 hrs before my check in to request a refund, and they said NO. Obvi when I go back to Panama i wont be staying there, im glad I only paid $36 for the night, and used my expedia points (which I wont get back) just bc they didnt want to issue a refund.

Leisure Self

10/10

Exceptional

21 Nov 2025

Lloyd

The room was clean and well equipment for the price range. Friendly people at the front counter we're very helpful. The places well located near the Old Town

Leisure Partner

6/10

Pleasant

19 Nov 2025

Michelle

Loud and some bugs in our room

Leisure Friends

4/10

Poor

20 Oct 2025

Vickie

Good price but poor quality… below expectations.

Leisure Friends

8/10

Excellent

19 Oct 2025

stefano

The lights in the room were insufficient. There was no light near the entry door, so you had to either turn on the light inside the bathroom or go near the beds where the only 2 lights were located. And those 2 lights were pendant lights which didn't even make enough light to light up the room.

Self

8/10

Excellent

07 Oct 2025

Sandra

The staff was incredible. Rooms are tiny with very little storage area. Great airconditioner

Leisure Friends

4/10

Poor

20 Sep 2025

Ernesto

Skip this hotel

Hotel was just okay. Would I stay here again probably not. No up keep, not the cleanest of hotels. Sand in our sheets making me believe sheets were not changed. Old used coffee filters in coffee machine with no new coffee to use, room was on 3rd floor no elevators in case you are traveling with people with disabilities. Did have some views. Again was just ok, more like a fancy hostel!

Partner

10/10

Exceptional

16 Sep 2025

Juan Carlos

Perfect spot

From the moment i stepped inside the staff greeted me with open arms. Because I arrived early I stored my bags while I headed out for an early lunch and a drink. The location was great. One corner of the block offered a wine bar, the other corner a brewery, and right next door to that another great restaurant/bar. Two blocks beyond that there was a mini mart two minutes beyond that the laundromat .Made a few stops in the story and it had everything I needed to make my week long stay a bit more comfortable. I was on a side street so hearing any cars or people wasnt any issue. Location was the best. Walking distance from plenty of dining options and sites.

Self

4/10

Poor

06 Sep 2025

Oscar

Good location. There were cockroaches in the room, and it was not very clean. With some updates and cleaning, it could be a great place to stay.

Leisure Partner

6/10

Pleasant

02 Sep 2025

Alexis

Good value

4/10

Poor

27 Aug 2025

John

I left early. Really not very well designed or appointed. Loud AC, too many stairs hauling bags, cheap bed and furniture. Would not recommend it.

Business Self

8/10

Excellent

21 Aug 2025

Damo

Property was very good, clean and better than expected.

What was not good -
The airport to hotel taxi arrangement was messed up. Taxi was sent to Terminal 1 even though my flight details were provided and landed in Terminal 2. Taxi company tried to contact the taxi driver. I tried to contact the taxi driver too but no response. Finally, after an hours wait, the taxi company apologized and asked me to catch an Uber.

Leisure Self

8/10

Excellent

11 Aug 2025

Arup

The property is in a good location with lots of dinning options. There is no elevator so you have to take the stairs. The bathroom light was flickering and the hallway light was not working.

Leisure Self

10/10

Exceptional

30 Jul 2025

Debra

I love old buildings that have interesting architecture, arched doorways, stone stairwells, etc. the Inn has a lovely common room area with kitchen facilities.

Family

6/10

Pleasant

21 Jul 2025

Randall Emerson

So this is a budget property. Does what it says on the tin. A/c in room is fine - bed comfy - rooms small - bathroom even smaller. Like most of Casco no lifts to rooms. But for overnight - great location.

Business Self

10/10

Exceptional

10 Jul 2025

Lokaranjit

The front desk staff Adrian , abhay and other are very helpful .

Leisure Self

2/10

Poor

10 Jul 2025

Barry

The power went out in the building for hours. The toilet wouldn’t flush, the a/c wouldn’t work and there was no light. I chose to stay at another hotel and they refused to refund me the night stay despite the condition of the property. Expedia was of no help and made promise to help but never came through.

Leisure

6/10

Pleasant

04 Jul 2025

Rachael

While staff and entry are nice, rooms are run down and mattress is of very poor quality.

6/10

Pleasant

30 Jun 2025

Vickie

The first room we were in on first floor we could not sleep as the neighbors were playing loud music in the street. The front desk stated this occurs all the time and all they can do is call the police. They did this many times over 3 days. We liked the first floor room as the bathroom was in the room too. But could not stand the noise. When we came back at end of week we were on 3rd floor. There is no elevator so let’s just say our legs got a workout. Javier was amazing and brought our biggest luggage up for us. The bedroom was nice but the bathroom was accross the hall. Tiny hot bathroom as no air conditioning in it and the shower was strange with a wood slat floor. The maids came up there to get stored linens and were noisy. One maid walked into our room even though a do not disturb sign was on door. I slipped on the floors in kitchen as it was just mopped but no sign put up to let me know. I will say the staff there were incredible. They make up for any shortcomings for sure.

Leisure

10/10

Exceptional

29 Jun 2025

Jorge

Lugar muy bueno para el precio pagado. Ubicado en el centro del casco histórico, rodeado de restaurantes y las principales atracciones. El staff muy amable y siempre dispuesto a ayudar. Tiene la opción de tours gratis (basado en propinas) a pie en la parte del centro, lo cual sirve de mucha ayuda para conocer la zona y la historia. Sin dudas lo recomiendo

Leisure Family

10/10

Exceptional

28 Jun 2025

Mitzi

Hotel with a perfect location to explore the Casco Viejo and the city. It was very clean and the staff was very nice! Love it!

Leisure Family

10/10

Exceptional

24 Jun 2025

Katherine

Clean, comfortable, great location. Friendly and helpful staff.

Leisure Family

6/10

Pleasant

23 Jun 2025

Marlon

Magnolia Inn es un Hostal con solo algunas habitaciones individuales con baño privado, pero su línea de servicio es la de un Hostal, si espera un hotel formal con todos los servicios que un hotel provee (Servicio Diario de limpieza, amenidades en la habitación, desayuno, etc) este lugar no es para usted. El personal es agridulce, la mayoría muy atento, pero algunos tienen cualidades limitadas de servicio al cliente. El edificio es hermoso, bien ambientado en general, en una zona muy bien ubicada en el casco viejo detrás de la catedral, No hay ascensor, y las habitaciones individuales están en el 4to piso por lo que debe ir preparado para subir 70 escalones cada vez que entre.

Leisure Partner

6/10

Pleasant

20 Jun 2025

Rolando Aaron de la

The place itself is nice enough. But our room ran out of hot water and they could not fix it until next day.

Leisure Family

10/10

Exceptional

13 Jun 2025

Genevieve

Super fun place right in the middle of town. Rooms were nice and comfy

Leisure Family

10/10

Exceptional

11 Jun 2025

Isabel A

We had a really great stay, great views of Casco Viejo, amazing staff, and very cozy to return to after a day out!

Leisure Partner

8/10

Excellent

11 Jun 2025

Nancy

Magnolia was close to all we wanted to see in Casco Vieja.
Clean quiet and comfortable.

Leisure Family

10/10

Exceptional

28 May 2025

TJ

Great stay, great helpful staff. Be aware no elevator.

8/10

Excellent

22 May 2025

Sue

The hotel was clean, safe, and accessible to many things in the area.

Leisure Self

10/10

Exceptional

02 May 2025

Cynthia

The hotel staff were friendly and helpful when we had questions . The location was perfect !

10/10

Exceptional

28 Apr 2025

Hanna

would stay again

Leisure Partner

4/10

Poor

15 Mar 2025

Edwin

I don’t leave poor reviews unless they are warranted. No cups nor tissues in the bedroom, bathroom was in the hallway, which was unexpected. No creamer for coffee, etc. It’s the little things that make us stay great this facility is missing all of the little things.

Leisure Family

8/10

Excellent

09 Mar 2025

Pat

Great location

Room was large, beds comfortable, great a/c. This is a basic hotel (no hairdryer, no cups, no elevator, etc) but the location can’t be beat.

Partner

8/10

Excellent

28 Feb 2025

John

The entrance is in a side street and picture shown is the common area on the second floor not the enterance

Leisure

4/10

Poor

14 Feb 2025

Michael

Was not aware that there was no elevator and no bathroom in the room!!
Bathroom in hallway is not acceptable.
Poor choice for us.

10/10

Exceptional

03 Feb 2025

William

Easy to walk around Old City from Magnolia Inn with lots of places to eat and drink nearby. There is no elevator and regualr rooms are on the top floor.

Leisure Partner

10/10

Exceptional

03 Feb 2025

William

Easy to walk around Old City from Magnolia Inn with lots of places to eat and drink nearby. There is no elevator and regualr rooms are on the top floor.

Leisure Partner

10/10

Exceptional

03 Feb 2025

William

Great place. Easy to walk around all of the Old City from the Magnolia Inn. There is no elevator and regualr rooms are on the top floor.

Leisure Partner

6/10

Pleasant

23 Jan 2025

Mark

Wi-Fi wasn’t working, not as nice as the photos show it, no tv, no blackout curtain on street side window so when it’s dark out car headlights shine inside room.
We found a hotel for $5 more that was twice as good with smart tv, balcony, mini fridge, room safe, better beds etc, etc!

Leisure Family

10/10

Exceptional

22 Jan 2025

Jan L

Great location, spacious room with comfortable beds.

Leisure Friends

10/10

Exceptional

21 Jan 2025

Suzanne

great location, clean, helpful staff. wonderful kitchen and common/sitting area.

a bit loud in early evening due to street location but not late night.

6/10

Pleasant

21 Jan 2025

Verified traveler

Panama City quick getaway

was not aware that it was also a hostel in addition to a hotel - the size of the room was less than desired but otherwise very convenient for everything a tourist needs to do

Self

8/10

Excellent

17 Jan 2025

Min

Helpful staff

It was noisy at night. I was a light sleeper. On second day, the staff on duty at night offered a quiet room for me. It was very nice of them willing to do that.

Partner

10/10

Exceptional

12 Jan 2025

Michelle

Perfect spot in the heard of Panama City

Magnolia Inn was the perfect place for us to stay while in Panama City. Centrally located in the heart of Casco Viejo, it is near great restaurants, tours, etc. The hot shower was glorious, especially after coming back from San Blas Islands still sticky from sunblock and sand. We loved having the common areas, especially the kitchen, to keep our leftovers and save some money on meals. I would definitely go back there next time I’m in Panama!

Friends_and_family Family

10/10

Exceptional

10 Jan 2025

Antonio

Great location Close to restaurants and shops

Leisure Friends

6/10

Pleasant

05 Jan 2025

Theodore

Great location but it was a youth hostel.

10/10

Exceptional

02 Jan 2025

Bojan

Great location in historic district

Leisure Partner

10/10

Exceptional

23 Dec 2024

Gerry

Great location but a bit noisy

Leisure Self

10/10

Exceptional

03 Dec 2024

John

The staff were very helpful with questions and accommodating needs. Cabs and buses were easy to access and very helpful. Excellent location.

Leisure Partner

8/10

Excellent

28 Nov 2024

Laura

Great rendez vous location for family trip

Excellent hotel to start our family reunion in Panama before heading to Playa Venao---friendly and helpful staff for our overnight in Panama City, great suggestion for local fair at restaurant off the plaza and Magnolia Inn is well situated in Casco Veijo and lots of places to check out in walking distance. Clean and comfortable!!

Friends_and_family Family

10/10

Exceptional

24 Nov 2024

Negin

We really enjoyed staying in the heart of the old town in such clean and modern feeling to our room, newly renovated accommodations with very clean bedding and pillows, working modern AC , variety of restaurants walking distance, as well as so much to do and see in terms of museums close by walking distance! The staff were great, respectful and kind yet professional and helpful! We definitely recommend this hotel 🏨

Leisure Partner

10/10

Exceptional

22 Nov 2024

Gerald Christopher

It is a hostal/hotel combination which surprised me

2/10

Poor

03 Nov 2024

Curtis

I would not recommend this hotel to my worst enemy if you are going to book this hotel make sure you read everything i book the room with the 2 queen bed upon arrival the person at the front desk told me that I would have to leave out of the room and go outside in the hallway to used the bathroom because it is not inside the room never heard of such rubbish i decided to take a smaller room with this no towels or soap i ask the gentleman at the front desk if he could have the cleaners put towels and soap in the bathroom they only gave us two towels for three persons we have to share towels keep asking for more but never got more than two i decided to asked for the room to be cleaned and the cleaner that clean the room stoley pajamas i left it on top of my suitcase and it was gone i turn the room upside down inside out it was nowhere to be found the next thing I have to buy light bulbs to place in the lamp we could not open our blinds due to someone eyes will be making contact with yours and the club beneath the room was unbearable we could not sleep because of the noise from the people at the club my mom stayed up all night because of the noise there's much more to say but I'll just leave it here i know y'all will get the picture if there was zrro that is what I would give them worst place ever