1. Our bathroom had mold on the ceiling and in corners of the shower. I took pictures and video as proof.
2. There is no elevator for the back of the building and we had to carry 5 pieces of heavy luggage up very steep and very narrow staircases. I almost fell doing that.
3. There is no iron in the rooms (Hello? We're traveling and clothes are all wrinkled). The staff said that to iron it would be a charge of 4 Euros per item.
4. They do not invest any money in maintenance and upkeep. The place looks like a a cheap youth hostel instead of a hotel. The hotel front door is broken on the left side, the place smells, the carpet is dirty, there are spider webs all over the place, the furniture is faded and old.
In the end, we moved out because of the mold and got a hotel in Montmarte that was heaven sent. It cost more but was worth it. I did finally get a full refund from them after I set up a dispute with Expedia.