Name: OYO Hotel Ridgeland East
Address: 8260 E Main St, Charleston, 29936, US

2/10

Poor

08 Jul 2026

Paul

Check-in itself was quick and straightforward, but the staff weren’t particularly friendly or welcoming — not rude, just not warm.

The room was hot when we walked in, which made it feel like it hadn’t been properly prepped for our arrival. On the plus side, the A/C was powerful and cooled the room down fast.

Unfortunately, cleanliness was the bigger issue. The linens didn’t feel clean, and the bathroom had noticeable substances on the door and walls that should have been caught before check-in. That’s a hard thing to overlook, since basic cleanliness is the baseline expectation at any hotel.

Overall, a disappointing stay. The room cooled down fine, but the lack of attention to cleanliness left a poor impression. Parking was very convenient.

Family_with_children

2/10

Poor

04 Jun 2026

Connie

They cancelled the reservation and would not tell me why. I wrote to the Hotel asking why they cancelled and they directed me to call them. When I DID call the number they gave me, to ask why they cancelled, a man demeaned and belittled my concern and told me to take it up with the third party company I booked with to tell me why the HOTEL itself cancelled my reservation.
After explaining the hotel directed me to call that number specifically he interrupted me multiple times telling me he couldn’t help me. The service was TERRIBLE, they were RUDE and didn’t give any explanation to why they cut my travel plans so close to my travel date. I had to scramble to set something else up. I would NOT book with them.

2/10

Poor

29 May 2026

Johann

Horrible service from the persons who work there.

Business

2/10

Poor

15 Feb 2026

An Ting

Got to the front and no one was there and had to call the number on the door then was told that the hotel is closed for 2 weeks because of power outage.

4/10

Poor

04 Feb 2026

Andrew

The room was worn and a bit raggedy. There was no way to control the window heat/AC unit. On or off no in between.

Self

10/10

Exceptional

16 Jan 2026

Gary

Room was ok. Electrical outlets didn’t work

4/10

Poor

08 Jan 2026

Derrick

Floor dirty, table had liquid marks.

Business Self

2/10

Poor

21 Nov 2025

Nicholas

Room smells like cigarettes. Hair dryer doesn’t work. Bed sheets had stains. Freezer has so much ice built up there isn’t a flat surface at the bottom. The area is ghetto. Would not bring children to the hotel or anywhere near the area. Before you enter the hotel parking lot you have to drive past run down and abandon lots. There is no public waiting area/welcome center. The front desk person is behind a window that slides open large enough to fit a shoe box through. Not a suitable hotel for women and children. Last resort option only.

Leisure Family

8/10

Excellent

22 Jul 2025

Frank

Comfortable bed and quiet

I was just passing through and staying for one night. The place was very serviceable and the bed was comfortable. The place was quiet and did have a mini fridge. It did not have many amenities like a pool or gym.

Self

2/10

Poor

21 Jul 2025

Kendrea

There was a shooting 20 minutes after I checked in

Leisure

2/10

Poor

06 Jul 2025

Chad

Stay somewhere else

Bad service, hotel was dirty, people are living there and bbq-ing in parking lot, walls are paper thin (could smell the cig smoke through the walls), gross, just avoid. I spoke with management and they gave me the ok, ok, ok, ok and won't make any changes. Urine in toilet when I checked in. Requested refund, no go.

Self

2/10

Poor

01 Jul 2025

Shantel

KEEP DRIVING!! We booked this hotel at the last minute just to catch a few hours of sleep. The room was disgusting. The bedding looked as if it had never been changed. There was suspicious stains on the floor and curtains. You definitely get what you pay for because it is cheap. We decided not stay and the property do not issue refunds.

Leisure Partner

2/10

Poor

06 Apr 2025

Kayla

I had bugs in my room
The bed had hair of someone else
The bathroom was dirty smelled like pee
The toilet had line of pee inside like it wasn’t cleaned in forever
They had food from another person in the room
The top of the fridge had a layer of dust

Friends_and_family Family

2/10

Poor

12 Feb 2025

Jaron

They cancelled my reservation after I booked with rooms available

Leisure Self

8/10

Excellent

24 Jan 2025

Bret

Just to sleep

Room was clean and check in was quick and easy.

Partner

10/10

Exceptional

23 Jan 2025

Kimberley

Very clean, great price, and friendly customer service

10/10

Exceptional

21 Dec 2024

Verified traveler

Everything was excellent.

Leisure Self

2/10

Poor

26 Oct 2024

Tyrone

I need my Refund! I never srayed there, i cancelled at the front desk and tney said they were going to refund my money and never did!

Business_and_leisure Self

8/10

Excellent

12 Oct 2024

Richard

Good location for our needs

10/10

Exceptional

30 Sep 2024

Roy

Room was clean and quiet though the facilities could use some tender loving care

Friends_and_family Family

8/10

Excellent

29 Sep 2024

Becky

I’ve owners were very accommodating and friendly, the room was clean. It was an older hotel, but quiet and rooms were comfortable

Business_and_leisure Family

8/10

Excellent

15 Aug 2024

David

The rooms are small, but the beds are comfortable and parking is right outside your door.

Leisure Family

10/10

Exceptional

05 Jul 2024

David

Bed was awesome. Pillows were awesome. Staff was very accommodating.

Business Family

6/10

Pleasant

22 Jun 2024

Clinton

Clean and comfortable

2/10

Poor

07 Jun 2024

Howard

The air conditioning has stopped working and they refuse to change my room or fix the AC

Leisure Self

2/10

Poor

27 May 2024

Stephen

liked = clean, good beds, good size frog
disliked = took 3 trips to office to get tv to work with 11 stations, coffee for only 1 cup, worst paint job ever seen(slopped everywhere), access to 3 standard outlets, no phone or pc connections, most of the few there were long term tenants.. left after one night after paid for 3 nites

Leisure Family

8/10

Excellent

11 May 2024

Rebecca

I liked how safe I felt and the cleanliness of the room

Leisure Family

8/10

Excellent

22 Mar 2024

Madi

This is definitely more of a motel than a hotel, it is clean but definitely not hotel quality. For the price you can’t go wrong, the staff is very helpful and kind, and for the one night I stayed I didn’t have any issues!

Leisure Self

8/10

Excellent

15 Feb 2024

Katherine

Was available at a good cost in a bind. Comfortable bed and had a freezer/fridge!

Leisure Family

2/10

Poor

28 Jan 2024

Deborah

Very hard to find! Terrible service treated like a criminal would never recommend! I was a prepaid customer and they had no rooms for me! Calling my bank in the morning

Leisure Partner

10/10

Exceptional

05 Nov 2023

Xiomara

Decent hotel especially for its price

It was indeed very clean and the bed felt amazing beat sleep I've had in a long time. I wish there were some outlets to charge my devices. Room fetl nice especially since it's getting cold in November.

Self

10/10

Exceptional

03 Oct 2023

John

Very nice lady at the front desk also housekeeping very nice people

Leisure Self

6/10

Pleasant

05 Jan 2023

Rowland

Reasonable for the price.

10/10

Exceptional

18 Sep 2022

Richard

The whole staff was very friendly and helpful, I will definitely be staying here again
Thanks for everything!

Leisure Friends

2/10

Poor

11 Sep 2022

yuritza

Dirty bathroom and bedding sheets.

Leisure Partner

2/10

Poor

01 Aug 2022

Verified traveler

Do not stay

Filthy hotel would not recommend. We did not even stay because of the condition it was in.

Friends_and_family Family

2/10

Poor

31 Jul 2022

Dorthy

Trash

They don’t answer the door or check you in even after you paid. Lost my money and nights sleep

Partner

10/10

Exceptional

12 Jun 2022

Angela

Everything as stated! Will stay again

it was everything the advertisement showed. Clean and new looking even smelled good. No residue of smoke! 🙂 When traveling again I will look for another one. Hopefully there are more than one.

Friends_and_family Family

2/10

Poor

23 May 2022

Diana

Dirty and unsafe

Room - toilet had a ring of dirt in it.
Bathroom sink counter too low.
Area where ice is dirty area

Did not feel safe there and will not stay there again.

Partner

2/10

Poor

14 Apr 2022

Kevin

PLEASE AVOID THIS PLACE!!!! HORRIBLE ATTITUDE, DIRTY BATHROOM, HAIR ON THE BED AND ON THE BED SHEETS, DIRTY BATH TOWELS! Who seemed to be the owners wife had the worst attitude IN THE WORLD, she was very rude even worse than the administrator. We had to stay here because everywhere else was totally booked and we needed a break. These people had the audacity of telling me that the bed sheets had been cleaned and changed. As soon as I opened the bed there was hair on it and the bed sheets had been turned inside out to re-use them without washing them. When we asked for a clean set of sheets to put on the bed, the woman that brought them just throw them at my husband and left. The new \"clean\" sheets we got smelled like body grease (If they washed them I doubt they used any detergent). The bathroom smelled like urine, bathtub was not clean at all; the bottom of it was dark, you can see soap stains all over and the faucet looks like it's never been cleaned. Bath towels smell and clearly have body grease on them. There was a dead bug on the sink and a couple spiders in the bathroom.

Leisure Family

2/10

Poor

05 Apr 2022

James

We booked through Orbitz an hour away from the property. When we arrived it was around midnight, and the parking lot was nearly empty. The door was locked and no one at the desk. I called through the slot of the exterior window, and a disheveled older man appeared. I gave him my reservation number and driver’s license. He handed it back, said he had no such rate, and told me he was canceling. He offered no apology, alternate rate, alternative solution, nor recommend another hotel. I reminded him that his agreement was with Orbitz, and that I had never encountered such a situation where a hotel refused to honor a reservation through any travel site in my many years of using them. He shrugged his shoulders, and returned to the dark hallway from which he emerged.

Leisure Family

10/10

Exceptional

02 Apr 2022

Laurie

Great stop

Spur of the moment stop ! This place is great ! Clean , Safe

Friends_and_family Family

10/10

Exceptional

02 Apr 2022

Richard

Just to be clear, this is a MOtel, not a HOtel. Typical low budget motel. Mostly neat and clean. Beds are firm but comfortable. Laminate wood flooring instead of carpeting. Lots of little blemishes if you look close.
Overall a decent place to stay.

Business Self

8/10

Excellent

21 Mar 2022

Lacey

Was clean and a good place to sleep while working! The mattress slept awful, but like I said before it was clean. That was the most important to me. Staff was friendly and available. Would stay again for a day or 2, not for 3 continuous nights.

Business Partner

8/10

Excellent

13 Mar 2022

Verified traveler

I had a great stay at this hotel. The owners where very welcoming. They even went out of their way to give me a plate of their family dinner, which was such a blessing. I was having a run of bad luck with food but they saved the day with their kind gesture. I will be booking again with them and you should to . Great price and great service.

Friends_and_family Family

10/10

Exceptional

24 Feb 2022

Elliott

This is a Great Property, clean well maintained, newly remodeled, friendly staff, location is great for traveling, nice quiet town. Close to the Marine Base for a third of the Motel cost. Will make it a point to stay again the next time I am in the area.

Leisure Self

10/10

Exceptional

16 Dec 2021

Rosaura

It was a good place to stay for the holidays! Nice and quiet at night time, overall a good stay definitely going back.

Friends_and_family Family

4/10

Poor

11 Dec 2021

Verified traveler

Awful room

For one the water smelled horrible I couldn’t take a shower because the water for some reason smell awful. The curtains had blood stains on them they had two refrigerators in the room but only one work the room also had that abandoned apartment smell in it cable had awful signal was going in and out constantly.
But hey you get what you pay for right

Friends_and_family Family

8/10

Excellent

10 Nov 2021

ED

Very clean.

Self

2/10

Poor

13 Oct 2021

Trenton

very co new used and sad

the owner or room assigner shut door in my face said they don’t sell. rooms this low.. i lost my money

Friends_and_family Family

8/10

Excellent

04 Oct 2021

Bryce

The room was as expected and comfortable. Included a little coffee maker, fridge & microwave. Just slept here for a few winks but appreciate them accommodating an early check out. Thanks.

Leisure Self

8/10

Excellent

23 Aug 2021

Edward

Was OK but nothing special

Leisure Family

6/10

Pleasant

03 Aug 2021

Verified traveler

no

Leisure Partner

6/10

Pleasant

03 Aug 2021

Jennifer

Great if all you need is a comfy bed

So here's the good news:
The beds are super clean and comfy. If all you need is a place to catch some zzz's on a budget this is a great hotel. The other plus was that the staff seems friendly. They have the biggest fridge I've ever seen in a hotel room, it was great for chilling water bottles for the beach.

Here's the bad news:
The lobby was always locked, you had to communicate with the staff via a window that was only open a crack. It was hard to hear each other.
The floors felt a little dirty to my bare feet upon arrival and there was a ring around the toilet, although it was otherwise clean.
They have a phone in the room but don't be fooled, it's all for show, it's not hooked up to anything and doesn't work.

Here's the really bad news. We were there for 4 days and 3 nights and housekeeping didn't come even once. We had to empty our own trash and frequent trips to the beach meant that there was sand everywhere during our entire stay.

Friends_and_family Family

2/10

Poor

01 Aug 2021

Verified traveler

It was cheap

Leisure Self

6/10

Pleasant

01 Aug 2021

Verified traveler

The beds were super comfortable. However the overall feel was yucky. You get what you pay for. That is why it is so much cheaper than surrounding hotels. Also it is more like a motel than hotel.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2021

Verified traveler

Very convinient and good price for a few days sleep if you can't find a hotel in Hilton Head or Tybee island, an hour drive, very nice owners and clean rooms. Also it is 30 minutes away fr bluftton if you want to have a nice dinner. Other than that not much else you can do there.

Leisure Family

6/10

Pleasant

26 Jul 2021

Sherri

dirty towels

The room seemed neat/clean but when we went to use bath towels they had stains on them which felt dirty. Thank goodness we had beach towels with us for use instead. Also, no maid service during our stay - so those dirty towels did not get replaced. Might be Covid related on the no maid service.

Friends_and_family Family

6/10

Pleasant

24 Jul 2021

Verified traveler

A few decorative upgrades to an older motel have improved it somewhat, but it is still an old motel. The bed was the best improvement as I like soft beds with firm underpinnings, and I slept well here. However, the bathroom fixtures have not been replaced, nor has the desk area. There is no hanger for towels in the sink area, and a an empty closet where the old small refrigerator used to be. That said, check in was easy, parking is convenient. There is a lovely lawn area with a little garden just behind the motel, and the location, with its proximity to the highway, some good restaurants, and a wooded park just across the street make for a nice stay. I am glad I didn’t pay full price though and got the discount through Expedia.

Leisure Partner

8/10

Excellent

21 Jul 2021

Sarah

Fix the beds

There were two pieces of metal that came out of the bed frame and stuck out about 3 inches and my husband hit his knee on it and cut himself.

Friends_and_family Family

2/10

Poor

19 Jul 2021

Diana

Stay away!!!!

Worst customer service ever!!! I arrived 31 minutes before 4pm. There was a thunderstorm going on and I had 4 tired kids in the car. The parking lot was completely empty. The lady at the front desk stated that the room was not ready and turned away! I was shocked! I then went to another hotel across the street.

Friends_and_family Family

8/10

Excellent

11 Jul 2021

Verified traveler

There were some bugs in the room, so maybe some bug spray for the next guest????

Leisure Self

2/10

Poor

11 Jul 2021

Verified traveler

I arrive to the hotel and start talking with the receptionist a lady then a guy I assumed was the manager at that time approached and told me no leave I do t have nothing didn’t bother to check my confirmation number or my reservation. I had to leave with my kids and find other place even though I pay for this hotel.

Leisure Family_with_children

8/10

Excellent

07 Jul 2021

Verified traveler

Good hotel!!

This is a decent hotel! Good bed, bathroom, etc. (the rug needs repair). My only complaint was the 8:00 pm check in was done from a little window slot and I had to stand outside, the guy checking people in was inside. This was odd and inappropriate - the check in should be done in some kind of inside lobby, however grand or small.was this done for Covid protection? Then require masks, because this made the hotel seem much less in quality than it really is. Otherwise, good job with this hotel!!

Self

8/10

Excellent

03 Jul 2021

Verified traveler

Decent for the price, nice secluded property.

Partner

2/10

Poor

29 Jun 2021

Verified traveler

Very bad place. Manger is very bad and not helpful

Family

4/10

Poor

28 Jun 2021

Tamasha

This place is very old. The bed was comfortable. And that's about the only good thing I can say about it. If you need to be located near I-95 this is perfect. If you need free parking on site this place can provide that. Otherwise it was dirty. I had to complain in order for them to send the housekeeper again and she still didn't really do a great job I'm not sure if she understood what it entails to actually clean. If you need something quick and inexpensive and you expect to get what you pay for this place is good. I didn't see any bugs. There wasn't any awful smells. It was simply dirty. There was no one at the front desk ever. No one ever answered the phone when I called. When I did encounter someone they were kind people. When other good thing about it is it had a refrigerator with a freezer attached. There were also no issues with noise.

Partner

2/10

Poor

27 Jun 2021

Mark

Nice place overall. Woman on check is was not at all welcoming. This is a family run place and I be t they get some wacky customers.

Business

6/10

Pleasant

26 Jun 2021

Verified traveler

The check was easy and person was friendly. Comforter was obviously unwashed but changed fresh when asked. Floor was unswept, but again cleaned after requested. Toilet was not cleaned, wiped down after request. The bathroom overall was run down. Though a non-smoking room, toilet seat and cover had burn marks. Not sure why the hotel wouldn't just replace the seat. Also, they obviously don't deap clean often as there were food handprints on the doors and knobs. The bathroom needed to have cracks sealed and a fresh coat of paint would've made it feel a little more taken care of. Overall, it was a cheap decent place to lay our heads for the night.

Friends_and_family Family

4/10

Poor

22 Jun 2021

Verified traveler

I didn’t like that I couldn’t watch a clear tv…

Leisure Partner

10/10

Exceptional

07 Jun 2021

Mary Beth

Suprise suprise

Cute little spot. Clean rooms & friendly staff!

Partner

10/10

Exceptional

04 Jun 2021

Verified traveler

The staff was friendly at check in and check out. The room was clean even down to the tub.

Leisure Partner

2/10

Poor

19 Apr 2021

Verified traveler

No one answers at this location. Arrived & none was available to get me checked in I was told the following morning that the manger had left leaving the from office empty. Very poor service wont be visiting any oyo hotel in the future. What ever you do go the opposite way or keep driving.

Friends_and_family Family

6/10

Pleasant

11 Apr 2021

Verified traveler

It was okay.

The rooms were small, but decent. The bottom of the bed was not stationary. Leaned against it and it slid right from under us. The worse part of it all was that there must be locals that reside there and they were up, loud and on a constant move throughout the night. They had bbq grills and lawn chairs out front. My boyfriend went ouside to smoke around 1 am and said they were still outside laughing and walking around.
Management was a nice guy during check-in.
I would visit again, but request a room to the very front.
You get what you pay for.

Partner

10/10

Exceptional

04 Apr 2021

David

Great stay for cost

Seems like up keeping is on going. But we’ll kept and clean

Partner