Name: Wuxi Marriott Hotel Lihu Lake
Address: No 188 Huanhu Road, Wuxi, 214071, CN

Wuxi Marriott Hotel Lihu Lake

Wuxi - Jiangsu · China

11 reviews shown

10/10

Exceptional

07 Nov 2024

FADILAH

Love the place. It’s clean and big and staff understand basic English. Love how it’s just a walk away from Wuxi lake

Business Self

8/10

Excellent

02 Sep 2023

Kee

Items to be rectified

Hotel safe was not working when I checked in. This should be have been checked before a hotel guest checks in. Spent an hour waiting for this to be resolved.

There should be a shuttle bus to the Wuxi Train Station.

Business

8/10

Excellent

13 Sep 2019

Verified traveler

It was a nice property, close to the main tourist attractions. Getting taxis sometimes weren’t that convenient as they don’t drive inside unless the taxi was dropping someone off. It’s very clean and well maintained building. I booked a room for 3 people but they kept only providing 2 sets of towels, so there were a lot of phone calls for additional towels.

Leisure Family

10/10

Exceptional

13 Jun 2019

Verified traveler

Thank You

Thank you to the excellent, uber-friendly staff.

Family

6/10

Pleasant

21 May 2019

Verified traveler

The property is beautiful! Conveniently located close to Yuantouzhu (go to Fairy Island!). And only about 5 miles from the city center. The rooms are awesome, with great decoration and comforts! The staff when we arrived at the hotel was super helpful and all fluent in English. The second day, however, only one staff member spoke English and it was limited. The Golden Keys concierge made no attempt to understand my request to store our luggage for the day, even when I used a translation app. Finally when we came to collect our luggage, he didn’t even understand his own notes on the luggage ticket and had to search for a missing item for several minutes. I would stay again as it is extremely comfortable and beautiful, but I expect more from a global brand in terms of service. Even if you don’t speak English, there should be more effort to gain understanding of the guests’ needs

Friends_and_family Family_with_children

10/10

Exceptional

01 Apr 2019

Marian

Stylish hotel, friendly staff

New and stylish hotel with a little bit Chinese elements in the decoration. Room is sizable, big enough for 3 of us with a kid. All staff including front desk, concierge, room service, and the gym center are very friendly and helpful. We arrived quite late in the evening, thanks for the Chinese restaurant still accept our late arrival and last ordering. They serves very nice Chinese food and the breakfast buffet is also not bad. Swimming pool is unexpectedly big with a hot jacuzzi spa inside. There is a robot providing water or other essentials delivery service. Kids just love it! The location of the hotel is great! Quietly located beside the Tai Lake and very convenient to the sightseeing spots nearby. Just one thing wanna mentions is that there was some unpleasant smell in our toilet room. I think the hotel needs to do something on its ventilation. Overall, we enjoy our stay very much.

Family

4/10

Poor

09 Dec 2018

Thomas

very nice hotel. treated differently due to booking through expedia. I was actually asked into the executive lounge by the staff and than asked to leave because I booked through Expedia. I don't know what to say except that the staff was inexperienced and it's a new hotel.

8/10

Excellent

03 Aug 2026

Wenwan

ロビーや客室は綺麗だが、
プールはあまり綺麗ではない。
シャワールームは臭く、清潔感のない更衣室でした

10/10

Exceptional

02 Jun 2025

JERRY JEN JUI

很好

Leisure Family

10/10