Name: Chateau Elan
Address: 100 Rue Charlemagne, Braselton, 30517, US

8/10

Excellent

04 Aug 2026

James

After changing rooms, we had an excellent corner suite. I was surprised that a hotel this nice does not provide glassware for the bathrooms or for drinking the wines and other beverages in offered in the room.

10/10

Exceptional

04 Aug 2026

Carolyn

If you haven't gone to the Chateau, and is thinking about going, you'll not be disappointed.

10/10

Exceptional

04 Aug 2026

Jessica

Our stay at Château Elan was more than we could have hoped for. The amenities were wonderful. The room was comfortable and well appointed and the food at four of the six restaurants we tried was truly amazing. Our time at the spa was relaxing, and one of the best massages we have had. The serene atmosphere of the spa was so calm and peaceful. All staff were extremely helpful and kind throughout the entire resort and we look forward to another stay at your beautiful chateau in the near future.

10/10

Exceptional

02 Aug 2026

Aaron

Staff was amazing and greeted us every time we walked in. Also we had a corner room that overlooked the pool, that was awesome. I would recommend this to any and all who are celebrating their wedding anniversary or any other occasion.

6/10

Pleasant

27 Jul 2026

Jessica

Everything was good except the air in the room really didn't cool the room down ave I had it at its lowest. Other than that it was very nice

10/10

Exceptional

25 Jul 2026

Carline Dumond

Everything was great

10/10

Exceptional

23 Jul 2026

LaMaya

Great location. Friendly staff. This winery resort has a lot to offer.

6/10

Pleasant

22 Jul 2026

Lee

The Chateau was a lovely place, but the price for the value was not worth it. We were charged for lots of \"extras\" - lodging fee, resort fee, \"hotel\" resort fee (not sure why this was different!), self parking, credit card processing fee... Goodness. I have been charged less at 5-Star properties in the Caribbean!

8/10

Excellent

22 Jul 2026

WENDY

Overall, the resort was beautiful. It was expensive. I am not a fan of alcohol.

10/10

Exceptional

21 Jul 2026

George

Winery, paddy’s grill high class property

6/10

Pleasant

21 Jul 2026

Bridgette

Let me start by saying the hotel staff is AMAZING!! Had it not been for them, we would have left the first day.

We came here for a girls weekend of relaxation. Apparently, people can spend $30 to show up for the day and get all the same amenities as a guest, but without any liability. The first day we arrived the pool area was extremely crowded and had kids running around(we thought the entire property was 18+, but however it is only the spa area). When walking through the hotel guests leave their trash and empty glasses wherever they please and there isn't enough I guess to walk around and pick up behind everyone. The next morning we found out this trashiness is a theme for the whole property. We did the guided hike and saw wines glasses and trash throughout the walk, and when we asked the guide, they said that was completely normal.

The beds in the room were comfortable, but when they say the rooms are outdated they mean - the phone looks original to the hotel and doesn't even work, there are NO lamps beside the bed, where fire alarms have been updated, painting has not been done - though they did paint over what looked like a water leak from the ceiling.
There is no microwave in the rooms, though they have fridge. Also under the dresser had some old pieces of trash under it.

Running out to room: I'll add the on site dining was overpriced for the quality with terrible service. Never made it to spa because everything else was disappointing & the pricing ridiculous.

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Shannon

Great!

2/10

Poor

17 Jul 2026

Ashley

The director, Ifeona, was dismissive and unprofessional when we shared our disappointment after being forced into the off-site villas because the resort was overbooked upon our arrival.

The only resolution offered was a spa credit, which we couldn’t even use during our stay. I explained that this experience had been so disappointing that we would not return. Instead of listening, Ifeona became defensive.

What concerned me most was that while I was calmly expressing my frustration—not yelling or behaving aggressively—Ifeona called security and told my husband she would only speak to him because she didn’t like the “way I was speaking to her.” At no point did my behavior warrant security. I was simply a paying guest expressing understandable frustration over the resort’s mistake.

We booked this staycation specifically to enjoy the convenience of staying at the resort and using the on-site amenities. Being moved to the off-site villas defeated that purpose. Offering a spa credit at the resort only highlighted that our concern wasn’t being heard, as it required us to drive back to the property. The issue was the inconvenience of being relocated, not the lack of a complimentary service.

Mistakes happen, but how they’re handled matters. Unfortunately, we left feeling dismissed, embarrassed, and far from valued as guests.

Partner

8/10

Excellent

15 Jul 2026

cynthia

The rooms were clean, the staff could have been more friendly. We were overlooked at the bar & grill for about ten mins, you would think they would great all their guess and say I will be right with you, instead of just walking by like we are not even there. The wine tasting was over hyped but the person that helped us was very knowledgeable on the different kind of wine tasted.

10/10

Exceptional

14 Jul 2026

LaBrea

Stay was soooo worth it! Really enjoyed celebrating my 35th birthday with my sisters.

10/10

Exceptional

10 Jul 2026

Monique

This property is stunning. 10/10 would always recommend. Had the pleasure of eating at Marc's ch

10/10

Exceptional

09 Jul 2026

Soneni

We had a great time, rooms were clean and very friendly staff. I want to give a special thank you to the bartender Maria at Versailles. She was excellent and provided first class customer service. She attended to us while we sat at the bar and ordered plenty of lemon pepper wings and was very patient with our group. Thank you so much Maria!! You rock!!

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Madlyn

From the time we arrived through check out every staff member we encountered was friendly and offered assistance. Check-in was very smooth. We arrived about an hour and half early and we were able to check-in. The property was beautiful and well maintained. The food and drinks were delicious. The pool was nice, clean and warm. It was my first visit. I’ll definitely be back.

Partner

8/10

Excellent

30 Jun 2026

Larry

Some construction was being done at the hotel so it limited the access to the pool. It would have been nice if the breakfast was included

Family_with_children

8/10

Excellent

28 Jun 2026

Sharon

The Staff was very nice especially the front desk agent who checked me out in Sunday! She was exceptional. The room needed to be repainted because there is patch work on the ceilings and in the walls that are discolored and some of the furniture is worn.
But overall, it was a good experience,

Self

10/10

Exceptional

24 Jun 2026

Terry

Pleasant and relaxing stay! We will definitely come back again!

Partner

10/10

Exceptional

23 Jun 2026

Jennifer

Chateau Elan was beautiful- the grounds, pool area, and The Inn were just lovely! We enjoyed our coffee and pastry at the on-site cafe- Everything was fresh and delicious. We took advantage of the complimentary bikes to get a closer look at the property. All staff were incredibly helpful. We had an excellent experience!

Family

8/10

Excellent

22 Jun 2026

LaTavia

I love Chateau Elan, we will always recommend however this stay was slightly disappointing due to the following: the room was not cleaned properly, the bathtub was dirty, there was an opened bottle of wine in the room fridge when we checked in and trash under the couch(we booked a King suite). Besides the cleaning mishaps we had a wonderful visit and will return.

Family_with_children

10/10

Exceptional

21 Jun 2026

Jameshia

Make sure you come early to enjoy your entire stay.

Partner

10/10

Exceptional

18 Jun 2026

Dontavius

10/10 I definitely recommend and will visit again soon.

10/10

Exceptional

16 Jun 2026

Brencia

Love love love EVERYTHING about my staycation at Chateau Elan!! It’s a beautiful resort with so many amazing amenities! I indulged in the spa, pool, hiking, restaurants on the property, wine tastings and everything was so good! I came on a Monday and Tuesday and it was so serene. My room was clean, spacious, comfy and luxurious. Staff were super professional and helpful! I give my stay a 10/10!

Self

10/10

Exceptional

16 Jun 2026

Omar

Stay was great. The facilities were nice and clean. Room was nice. Excellent for a staycation.

10/10

Exceptional

14 Jun 2026

Wesley

Very nice. Live music on the weekends.

8/10

Excellent

12 Jun 2026

Keidra

The place is clean the staff is great. The problem is the fees! They hold $200 a day for incidentals and they charge $28 a day for self parking so if you’re not expecting it or on a strict budget this hotel is not a good stay. I recommend the wine tasting and the spa if you can swing it

Partner

8/10

Excellent

11 Jun 2026

Satinath

The property was very nice. Beautiful Winery and excellent landscape. Rooms are comfortable and clean. Checkin process was great. The breakfast quality wasn't value for money.

I had a billing issue which was efficiently addressed and staff were attentive to my needs. Their care for their guests is exemplary

Friends

10/10

Exceptional

11 Jun 2026

Jenny

Everything was perfect!

Self

8/10

Excellent

10 Jun 2026

Abigail

Overall good but missing the items that make it great. My room was not ready until well past 5pm, over an hour after check-in time. Didn’t even offer me a credit for a coffee or glass of wine. Shower was not clean enough. The coffee shop on my second morning was closed as the barista had not shown up. No one thought to put self-serve coffee in the lobby so I had to drive off property to Starbucks. Rooms was a great size and parts of the property are very pretty. Honestly, the resort fee given it does not give you access to the spa is a little ridiculous.

Self

10/10

Exceptional

08 Jun 2026

DeVonte

Very thin walls in rooms at The Inn. I felt like I hear everything in the hallways and people coughing in neighboring rooms. So many things to rave about. Would recommend if you’re looking for a weekend away from the hustle and bustle.

Partner

10/10

Exceptional

06 Jun 2026

Streisand

Very nice and relaxing hotel

Partner

10/10

Exceptional

04 Jun 2026

Malcolm

This was a 10/10 experience. I booked for my girlfriend’s birthday and we both had an amazing time. Definitely would recommend to anyone that needs a break and a hard reset.

Partner

10/10

Exceptional

02 Jun 2026

Demetra

Very relaxing

Partner

10/10

Exceptional

02 Jun 2026

Patti

Second time at the resort. Beautiful place, good choice of food options. Fantastic spa.

Friends

8/10

Excellent

01 Jun 2026

crystal

I love the spa

Self

10/10

Exceptional

31 May 2026

Bianca

The resort was beautiful and the staff were very accommodating!

Family

6/10

Pleasant

31 May 2026

Sean

Outside of the tour of the winery and the outstanding tour guide, Hannah, everything else was average.

Partner

10/10

Exceptional

30 May 2026

Paolo

Great hotel, always a pleasure to stay at Chateau Elan.

Self

2/10

Poor

29 May 2026

Sherese

A cacophony of disturbances! There was a wedding that disturbed my peace. The Inn should have been exclusively resereved for the rude wedding guests. I was awaken from my sleep at 9am by drums and obnoxious chanting and cheering. There was zero regard for other paying guests. The toilet inside my suite, by the way I paid over $500 a night for, was rushing on and off. I called maintenance and he came juggled the handle and left. Of course I had to deal with the issue again. The furniture and carpet had stains. The room was halfway cleaned. They had the audacity to try and charge me for mini bar items I never touched. I even brought my own water. The room itself had a musty old odor and is in dier need of updating. Everything about this place was overpriced and underwhelming. My experience was comped slightly but I've had better stays for far less.

Self

10/10

Exceptional

29 May 2026

Tracie

I had the pleasure of spending the weekend at Chateau Elan, and it was truly a wonderful experience. The property is absolutely beautiful, with a relaxing atmosphere that makes it easy to unwind. Whether you're looking for a romantic getaway, a girls' trip, or simply a weekend to recharge, Chateau Elan is definitely worth the visit.

Partner

10/10

Exceptional

29 May 2026

matthew

Great experience ever spent 1 yr anniversary and it was amazing

Partner

10/10

Exceptional

29 May 2026

Sherice

My husband and I celebrated our first anniversary at Chateau Elan. We thoroughly enjoyed our stay. The staff was courteous and helpful. We dined a Fleur De Lis because they had vegan options, it was lovely. Our room was excellent. This was our first stay but certainly not our last.

Partner

10/10

Exceptional

28 May 2026

RK

Staff

Business

8/10

Excellent

27 May 2026

Vinson

Property was located in a convenience area. Hotel was nice . Our sheets was not clean when checked in had to get cleaned ones. Restaurant are a little pricey food not season well.

Partner

10/10

Exceptional

27 May 2026

Caprice

Great staycation!

10/10

Exceptional

27 May 2026

MacKenzie

Great

Self

10/10

Exceptional

25 May 2026

Jason

Great resort. Staff was attentive and helpful. Grounds were beautiful

4/10

Poor

25 May 2026

Rosemary

Me and my husband were highly dissapointed by our 3 night stay at the Chateau Elan. There were so many dissapointments I dont know where to start. First of all I will say that the staff was very nice and did everything they could to make our stay better. The room and the property was very clean. Yet, we were celebrating our 1st year wedding anniversary and the main dissapointment was the hard bed we slept on. It felt like we were sleeping on a concrete slab. We told the front desk girl but the only thing she could do was give us a matress pad to put on top of the bed because she couldn't guarantee that a bed in a different room would be more comfortable. That was no help because we didnt get 1 good night of rest. The 2nd dissapointment was the restaurant food. No good flavor, tasteless and overpriced. We had to go to the restaurants off the resort where the food was delicious and only 1/2 the price of theirs. The 3rd dissapointment were the high charges I was left with after checking out. We were not told upfront that the bar inside the room was not included in the hotel charges when I booked the room. That was very unprofessional considering that we celebrating our anniversary. To sum it all up, this resort is highly overpriced and not the 5 star resort that we thought it would be. It is not worth all the money that they charge. We could have had more fun and much better food staying at a fancy hotel in downtown Atlanta.

Partner

10/10

Exceptional

24 May 2026

John

Very relaxing. Will definitely return.

Partner

6/10

Pleasant

24 May 2026

Terrance

The property was very clean and well kept. Property fees was a little excessive and property restaurants was expensive but other than that we had a great time.

Partner

10/10

Exceptional

23 May 2026

Takeyah

Stay was amazing ! We upgraded our room & stayed in the Spa. 10000/10 experience.

Partner

10/10

Exceptional

22 May 2026

Christopher

Amazing property! So very beautiful. Different restaurants and the winery top notch!

Self

10/10

Exceptional

22 May 2026

Bellman

Property was clean presentable and well kept. The staff was knowledgeable, helpful and friendly this trip is highly recommended.

Partner

10/10

Exceptional

19 May 2026

Robin

Everything was great, except the restaurant in the main building. We waited forever for our food, and it was terrible. Service was also terrible.

Friends

10/10

Exceptional

16 May 2026

jennifer

Wow! What a find… we were just driving through and found this hidden gem. Beautiful grounds and hotel. It was in great shape and super clean. The room was wonderful; we especially liked the large TV and nice bedding. We used the gym too which was also very nice for a hotel gym. If we are ever in the area again we would definitely stay here. (The only negative issue was the not so good Eggs Benedict which we ordered from room service.)

Family

10/10

Exceptional

16 May 2026

rashid

Everything was amazing

Self

4/10

Poor

15 May 2026

Oluwatoyin

I spent a significant amount to stay here, but unfortunately the quality of service did not meet my expectations. I booked my room months in advance and specifically requested a nice view, yet I was assigned a room on the lowest floor, far from the main compound.
The restaurant service was also disappointing, as there were repeated issues with our orders and it often felt like our concerns were overlooked rather than addressed. The spa service was average at best. While the property itself has a beautiful view, the overall level of service did not match the standard I expected for the price paid.

10/10

Exceptional

15 May 2026

Takera

Everything

10/10

Exceptional

11 May 2026

Carol

Had a great solo night at Chateau Elam - the pool was open and breakfast the next morning was great!

Self

10/10

Exceptional

11 May 2026

Crystal

This is where WORK and RELAXATION meets. The staff are beyond accommodating and professional. They strive towards excellence! 10 out of 10!!!

Self

10/10

Exceptional

11 May 2026

Crystal

10 of 10 must stays in Georgia!! The atmosphere the food the rooms are so clean! This place is Luxury wrapped in a bow! The staff is amazing, Virgina of the front desk, is the most professional and kind person,

Family

10/10

Exceptional

10 May 2026

leo

Did not use spa. Breakfast very good

Partner

10/10

Exceptional

10 May 2026

Cody

One of the best beautiful places we have stayed

Partner

8/10

Excellent

09 May 2026

Phillip

Overall was good. There’s a long walk to the hotel if you self park. The rom was nice and big comfortable bed. The bathroom needed some work shower floor in the corners were not clean looked like mildew, the shower door was broken it slammed shut when you opened it. But everything was convenient and close I felt secure.

Partner

6/10

Pleasant

03 May 2026

Bailey

The place seemed to be understaffed - service was slow and quality was nothing special. We stayed for 2 nights and our room wasn’t refreshed by housekeeping so we were waiting on clean towels and toilet paper. Reservations were required at both of the upscale restaurants on property which was a bummer.

Friends

10/10

Exceptional

30 Apr 2026

Yolanda

Our stay was great. The hospitality was awesome. Overall excellent stay.

Partner

10/10

Exceptional

28 Apr 2026

Martin J.

Breakfast was excellent as well as dinner too!

Self

8/10

Excellent

27 Apr 2026

Richard

Everything good need more handicap parking space

Partner

10/10

Exceptional

26 Apr 2026

William

The staff was fantastic from the beginning, Koray, Virginia, Bobbie Joe, Louis just to name a few made us feel most welcome!

Partner

8/10

Excellent

17 Apr 2026

Stephen

Beautiful resort, we enjoyed our stay. It is clean, elegant, and safe. Definitely worth a visit. The only complaint was no complimentary coffee station like we find at Marriott and Hilton hotels. Coffee maker in the room, but that doesn't do it for me.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Tashena

Awesome. Beautiful resort. Wonderful staff. We will absolutely returning.

Partner

10/10

Exceptional

11 Apr 2026

Rasul

Nice and very clean , went around Christmas do everything was decorated as such .

Partner

6/10

Pleasant

10 Apr 2026

Ronessa

I booked because the hotel indicates it is pet friendly. I was not made aware of the $150 pet fee until I arrived with my tiny dog. Even with the fee, they still have a policy against dogs are nearly all the restaurants and the pool.
Also, I had called numerous times to inquire about early check-in and was given vague answers of availability. I was never told that, even if your room is available, there is a $75 fee imposed for any check-in prior to 4pm (even just an hour or so early).

I feel like this hotel has an additional add on fee for every interaction.

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Alon

Overated

10/10

Exceptional

30 Mar 2026

Jennifer

Staff was great. Room was nice and clean. Above average for the room size and amenities.

8/10

Excellent

27 Mar 2026

Elaine

Clean room pool and hot tub fabulous!

Partner

10/10

Exceptional

24 Mar 2026

Carol Ann

Loved the weekend at this hotel. The food was excellent. The room was perfect. I loved my walk around the property before breakfast.

Self

10/10

Exceptional

20 Mar 2026

Carmenzina

Our stay at Château Élan Winery & Resort was nothing short of exquisite. From the moment we arrived, every detail was thoughtfully curated to create a truly elevated experience.

The grounds are absolutely stunning, the atmosphere is both relaxing and luxurious, and the wine selections were simply exceptional. Every interaction with the staff was warm, attentive, and professional they made us feel genuinely welcomed and cared for throughout our entire stay.

From start to finish, everything was seamless and memorable. If you’re looking for a refined getaway with beautiful surroundings, incredible wine, and top-tier service, Château Élan is truly unmatched. We’re already looking forward to our next visit. 🍷✨

6/10

Pleasant

15 Mar 2026

Melissa

Was put in a room that was right outside of the cafe so couldn’t open my drapes at all. No privacy

Friends

10/10

Exceptional

15 Mar 2026

Belinda

We we went for our 11 year Anniversary, everything was Great, We ♥️it!

Partner

10/10

Exceptional

13 Mar 2026

Derrick

We enjoyed everything about the resort. Our only concern was with a meal served at the main restaurant, Versailles.

Partner

10/10

Exceptional

10 Mar 2026

Shomari

I enjoyed my birthday getaway at Chateau Elan. Staff was friendly, room and campus very clean, very professional. I would definitely recommend them and would come back again.

10/10

Exceptional

09 Mar 2026

Tyrone

Great stay

Partner

10/10

Exceptional

06 Mar 2026

Paris

Amazing experience. The staff was very warm welcoming with the extra mile.

Kid friendly.
Patty‘s pub waitress. 10 out of 10.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Vangelica

The spa was very relaxing and we loved the atmosphere. Great way to celebrate our anniversary!!

Partner

6/10

Pleasant

27 Feb 2026

Linda

The bathroom toilet was not cleaned. The resort is nice but very boring.

Partner

4/10

Poor

25 Feb 2026

Naweesa

I was completely disappointed with

10/10

Exceptional

20 Feb 2026

Briana

The room was very clean and surpassed my expectations. The staff are very friendly and professional! They make everyone feel like valued customers.

Leisure Partner

4/10

Poor

20 Feb 2026

Durel

Rooms and staff at the spa

Partner

8/10

Excellent

16 Feb 2026

Megan

Everything was nicely kept up. But you get what you pay for and it was rather pricey.

Friends_and_family Family

4/10

Poor

16 Feb 2026

jeffery

The fridge in the room did not work but it was replaced very promptly and they were very apologetic unfortunately the replacement fridge didn't work either and it never was replaced .The service in Versailles was horrible

Partner

10/10

Exceptional

15 Feb 2026

Sherita

Beautiful place! Friendly faces and the hospitality is superb! The food is delicious and well organized! Plans to come back and visit!

Leisure Family

10/10

Exceptional

13 Feb 2026

Kate

Beautiful, peaceful surroundings, great staff, VERY clean facilities, and spacious rooms. We will definitely be back!

Leisure Family

10/10

Exceptional

12 Feb 2026

Demetris

Always top notch

Leisure Friends

6/10

Pleasant

08 Feb 2026

Michael

Room good winery tour good
Marc restaurant was absolutely awful with waiting 2 hours for our meal and it still was wrong

Partner

8/10

Excellent

07 Feb 2026

Sammie

The room was perfectly

Self

10/10

Exceptional

07 Feb 2026

Nakeia

Perfect get away to enjoy the snow. The only thing that bothered me was some of the amenities were not accessible due to snow, and so of the restaurant at the resort that we wanted to go to were closed due to the snow. I do feel like we should have be compensated for that so kind of way, but we weren’t.

Leisure Partner