Red Roof Inn & Suites Herkimer

8/10

Excellent

31 Mar 2026

Luiz Paulo

Customer service was amazing. The front desk lady was very helpful and knowledgeable. We checked in quickly and scheduled the shuttle to the airport next morning for the parents. The cost-benefit for their stay was great, we’ll definitely use this hotel again if future travel plans include Seattle.

Family

10/10

Exceptional

31 Mar 2026

max

it is good

Self

6/10

Pleasant

30 Mar 2026

Suzanne

Definitely only a hotel you’d want to spend the night for a few hours to get a shuttle to the airport. room was clean, but toilet seemed like it was going to overflow every single time you flushed. It filled all the way up and slowly went down. When you have human waste almost coming out on the floor you panic. No plunger in site, but thank god it didn’t actually overflow. Check in and out was easy. Shuttle was wonderful. Staff was perfect. The outlets by the end were so loose my phone could barely charge unless properly positioned after 10 minutes of trying.

Partner

8/10

Excellent

30 Mar 2026

Alfonso

Great room

Family

8/10

Excellent

29 Mar 2026

Tabitha

It was good for my one night stay to be close to the airport for a morning flight. The free airport shuttle was very nice.

8/10

Excellent

29 Mar 2026

SHANZI

The airport shuttle is convenient. Easy to order food through uber delivery.

Friends_and_family Family

8/10

Excellent

28 Mar 2026

Susan

Very close to airport perfect place when just crashing between flights!!! Best kept secret!

Partner

8/10

Excellent

28 Mar 2026

Jennifer

Convenient and friendly staff

Family_with_children

8/10

Excellent

28 Mar 2026

May

The free shuttle to the airport was the best part! The room was quiet for being on a busy street.

Partner

10/10

Exceptional

28 Mar 2026

Caroline

Good reliable place for a layover. I have stayed there twice. The staff are great. The shuttle runs like clockwork.

8/10

Excellent

27 Mar 2026

Donnie

Front desk is amazing. Close to airport and free shuttle to airport!

10/10

Exceptional

27 Mar 2026

daravanh

Clean

Friends

2/10

Poor

27 Mar 2026

Tyson

Front desk lady named Tabatha was super rude and disrespectful, also you’ll be charged 24$ a night parking also.

10/10

Exceptional

26 Mar 2026

Vishwas

Room was clean with all necessities functioning as expected for an overnight stay.

Partner

4/10

Poor

26 Mar 2026

Naomi

The room was clean and comfortable. The hallway and elevator smelled like wet dog. The parking is expensive and had difficulty coming and going during the day. Staff was not very helpful.

Family

10/10

Exceptional

26 Mar 2026

Abigail

Location to the airport is ideal. The Shuttle bus is included which makes for an easy transfer. Light rail into the city is two blocks away. Big rooms. Great price. Super comfy bed. Coffee in the lobby and gas stations with snacks right there. A tub in my room. Big tv. And quiet.

Self

2/10

Poor

26 Mar 2026

deshane

The new owners now nickel and dime you… previously i could arrive an hour early and get in my room no problem this time i was was charged $25 also the threw up a parking toll the whole place has gone from a convenience to a dirty trap enjoy the fees you got this time but you lost someone who stayed 4+ times a year

Self

10/10

Exceptional

25 Mar 2026

Darko

Yes internet was great

10/10

Exceptional

25 Mar 2026

MARIBEL

Clean room

Family_with_children

6/10

Pleasant

25 Mar 2026

Stacie

Nice staff. Clean rooms

Self

8/10

Excellent

25 Mar 2026

Jose

The room was clean, it was quiet, and parking was convenient. On the parking, the was a separate charge that was unbelievable. The hotel needs to add this to the room rate as full disclosure. It added $25 per night additional charge.

Self

2/10

Poor

24 Mar 2026

teresa

run down, smells like smoke, ok for one night stay

Family

2/10

Poor

24 Mar 2026

Samita

Thank you receptionist very nice night time I forget to ask her name she is so helping thank you mam

2/10

Poor

24 Mar 2026

Jami

Would not recommend this hotel. Very run down, dirty inside rooms and hallways. Very thin walls. You could hear all noise from hallway. Parking lot didn’t feel safe.

Family_with_children

2/10

Poor

23 Mar 2026

Robert

Staff rude and disrespectful and other guests are being allowed to smoke in rooms despite no smoking policy, staff slam doors every morning and make banging noises from room below despire no work being done. Other guest's seem to be alliqed to lets tgere animals poop in rooms since hallways every morning wreak of poop smell.

Pet

4/10

Poor

22 Mar 2026

Alex

Dirty, carpeted floors felt sticky

Partner

10/10

Exceptional

21 Mar 2026

SAROJA

Yes

Self

10/10

Exceptional

21 Mar 2026

Ana Elvia

Todo excelente!

10/10

Exceptional

21 Mar 2026

janelle

I wasn't there very long
Comfortable and I was.grateful.for t

10/10

Exceptional

20 Mar 2026

Iracema

Clean, good mattress , carpete looks old . Nice shower . We like ours staying very much

Partner

6/10

Pleasant

20 Mar 2026

Rizzandro

The only reason I stayed here was its location near Master Park. The staff is great. They’ve added a barrier so customers can park for a fee. The inn itself is very outdated—carpets are worn, and the bathroom is dated. However, the room has plenty of space.

10/10

Exceptional

20 Mar 2026

Melissa

Lovely and helpful staff

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Christine

Airport shuttle process was very simple to set up and very easy to find being right outside the hotel lobby doors

6/10

Pleasant

19 Mar 2026

Bryce

I have mixed feelings about this stay. I’ve stayed here before. It’s not the nicest hotel, but you know that going in. For the price though, I’ve generally found it to be decent compared to other comparable properties in the area. On this trip though, I got to my room and the climate control wouldn’t switch to “cool.” It would only go to “heat” and “off.” It was March and it was 52 outside, but because of the wind direction, when I opened my window, no actual cool air was coming in. After about a half hour in the room it got up to 75. I went to the desk and asked why the cool setting wasn’t working and they said it should be and they’d send maintenance. I then had a man in a swimming suit and flip flops come to my room and he proceeded to mess with the controls for like half an hour. Ultimately telling me I needed to switch rooms. Okay, they tried and I switched, no big deal really. But then at the second room he still had to come in and “reset” the thermostat to get it to work… I just needed to cool the room down to sleep. Once it was cool I don’t think the AC kicked on again, just the fan. Anyway, I can’t prove this, but I have a suspicion that, likely in an effort to save money, this hotel is locking out the “air conditioning” on their thermostats during the winter months. Which… You often wouldn’t need AC in Seattle in March but I thought this was all worth noting. I’d still stay here again, but they advertise AC and I had two rooms where it didn’t work at first.

10/10

Exceptional

19 Mar 2026

Melissa

Great help adding another night to our stay. Great shuttle and travel advice.

Friends_and_family Family

4/10

Poor

19 Mar 2026

Cara

We chose this property based on proximity to airport and reasonable pricing (mid-priced for area). Had an overnight layover on our way to Hawaii and just needed a simple place to sleep for a few hours.
Positives: free shuttle, friendly desk staff.
Negatives: very old, very very run down property. Did not feel the safest - entire property needs an update and makeover. Everything in our room felt sticky, carpet and furniture stained, TV from 1999, and did not work. Refrigerator not cold. Microwave door stuck when we were trying to heat a bottle, no cribs available. Worst of all, bed sheets wildly stained.
Would not recommend to anyone and would gladly pay substantially more at a different property if we ever pass through SeaTac again.

Family_with_children

4/10

Poor

16 Mar 2026

Marlene

I was traveling just for a weekend. The first night my sibling woke up because they felt itchiness. We found a bed bug on their bed. I had requested a room change. The receptionist was very nice and helped me out with it. But told me another room wouldn’t be ready until past 11am. Which was fine, I went sight seeing and when coming back later on the day. They changed my room. During that process not sure if it was an owner or a manger who requested to see the bed bug. I showed him the picture I took THAT morning. He wanted to proceed to tell me it wasn’t a bed bug. My sibling now had multiple hives thought out their body.

Family

4/10

Poor

15 Mar 2026

Igor

Good location and friendly staff, but dated, dusty, old, desperately needing reno place

Family

8/10

Excellent

15 Mar 2026

Edward

Very clean.

Partner

8/10

Excellent

15 Mar 2026

Francisco

Right near the airport with shuttle service! Very nice staff. Helpful & courteous. I would stay here again. Very clean & sage.

Business

10/10

Exceptional

14 Mar 2026

Aaron

Clean room, friendly staff their Valley very helpful

Partner

10/10

Exceptional

13 Mar 2026

Jason

Quiet, Ramada Inn has good Vietnamese food, 13 Coins is just down the street...a great res

6/10

Pleasant

13 Mar 2026

Debbie

Broken security latch on the door, only one wash cloth. Only 3 towels, (needed 4), Only one toilet paper, dirty socks under the bed. Floor was damp between the 2 beds. And when I went to get coffee at 6 in the morning, there were 3 people sleeping on the floor by the stairdoor.

I won't stay here again

Family

8/10

Excellent

11 Mar 2026

Salvatore

Shuttle was easy to find however it took a long time for it to arrive at the airport to pick us up. And it wasn’t because of traffic. I saw other companies and their drivers multiple times.
The property was well maintained. I was not happy about the cost of parking in the lot. For guests it should be free.

10/10

Exceptional

10 Mar 2026

Fernando

Great place, great price, great service 👍

4/10

Poor

10 Mar 2026

Weston

What gym? Staff was lazy and playing on phone while I was waiting to be checked in.

Family_with_children

10/10

Exceptional

09 Mar 2026

Roxanne

Excellent option for a quick stay!!

Self

10/10

Exceptional

09 Mar 2026

james

An ideal and good value hotel for a one night stay!
An easy walk from Seattle airport as long as one does not have too much luggage. There is a shuttle too!
Room was spacious, comfortable and quiet

Self

8/10

Excellent

09 Mar 2026

Brandon

Overall not a terrible place to stay. The room was clean, the desk and cleaning staff were very friendly and helpful, and a handful of restaurants within walking distance. The parking situation was definitely less than ideal. It charges you $24.50 every time you leave the parking lot and there is no free parking for guests. I spent over $75 dollars on parking alone

Self

10/10

Exceptional

08 Mar 2026

Marius

Everything was great

6/10

Pleasant

06 Mar 2026

Brian

Ruth working the front desk was exceptional. Very helpful and friendly. Room was okay. Needs a refresh and my mini fridge was noisy. But okay bang for your buck

Self

8/10

Excellent

06 Mar 2026

Patricia

Convenient, reasonsbly priced airport motel. Have stayed several times and will use it again. Courtesy shuttle to and from SeaTac is a plus.

Self

10/10

Exceptional

06 Mar 2026

Nancy

Short stay between flights comfortable room got a good night sleep

10/10

Exceptional

05 Mar 2026

Jessica

I really enjoyed my stay. The front desk was amazing, and friendly. I would recommend this hotel!!

10/10

Exceptional

04 Mar 2026

Christopher

Only had 5 and 1/2 hours in the hotel wasn't able to try anything out except the bed the only thing I wish is I wish they would offer a special rate for people that have short layovers like that like five or six hours

Self

8/10

Excellent

02 Mar 2026

Darrell

The room was 3 star. It’s safe, but really starting to show its age. If you’re on a budget then this is for you.

6/10

Pleasant

02 Mar 2026

JULIE

Staff was not overly friendly

2/10

Poor

02 Mar 2026

Matthew

Trash Room, Trash Service, Trashy Trash Trash

10/10

Exceptional

01 Mar 2026

Jose

Very pleasant

Family

10/10

Exceptional

28 Feb 2026

Jason

Nice, quiet, clean

Self

10/10

Exceptional

27 Feb 2026

Shirley D.

Clean! Fab shuttle to/from airport on demand, helpful front desk.

Friends_and_family Friends

8/10

Excellent

25 Feb 2026

Andrea

Comfortable and convenient. Good value.

6/10

Pleasant

24 Feb 2026

Leonardo

The staff were super friendly, shuttle service is very useful especially if you arrive late at night. The only sad things is that the place smells a bit and it looks run down.

10/10

Exceptional

24 Feb 2026

Pebbles

front desk was friendly, accomodating, rooms are clean and w

10/10

Exceptional

23 Feb 2026

Neida

Clean room. Great staff.

Partner

8/10

Excellent

23 Feb 2026

Mary

Everyone was very nice.

Partner

8/10

Excellent

23 Feb 2026

Robert

Really polite and helpful check-in staff.

Partner

2/10

Poor

22 Feb 2026

Deanna

bed bugs, ruined our vacation. don't stay there.

Friends_and_family Friends

10/10

Exceptional

21 Feb 2026

David

Everything was fantastic.

Self

8/10

Excellent

21 Feb 2026

Robert

all good

Self

10/10

Exceptional

21 Feb 2026

Teresa

Clean room. Reliable shuttle. Close to airport

10/10

Exceptional

20 Feb 2026

Maria

The room was exactly what we needed to catch an early flight out internationally.

Family_with_children

6/10

Pleasant

19 Feb 2026

Spenser

The room was what you expect for a cheap stay. Mostly clean.

Partner

10/10

Exceptional

18 Feb 2026

Fan

Very clean. Good value for the affordable price

Self

10/10

Exceptional

18 Feb 2026

Mary

Super friendly staff and great room. Will definitely stay there again.

Self

10/10

Exceptional

17 Feb 2026

maxine

Friendly staff

6/10

Pleasant

17 Feb 2026

Christina

The bed was not comfortable, but I was paying for geographical convenience to the airport, not luxury. Still, it was difficult to sleep. Staff was neither unfriendly or friendly, they were simply there to perform a task of checking you in/out. This is one of those places where you get what you pay for, and when the rate is low, so should be your expectations I suppose.

Self

2/10

Poor

16 Feb 2026

Nate

I left early and they did not refund my money. They lied and stole money from me. Never stay there.

Business Self

8/10

Excellent

15 Feb 2026

Careyn

Was okay

Leisure Family

10/10

Exceptional

15 Feb 2026

Victoria

Location is good

Leisure Self

4/10

Poor

14 Feb 2026

Larisa

I booked this hotel because they advertise a free airport shuttle. My flight was at 3:30 AM, so I called the hotel and scheduled the shuttle for 10:30 PM. I waited outside for 1 hour and 30 minutes and the shuttle never came.

I called the hotel four times and kept being told it was coming, but it never arrived. The hotel is only 3 minutes from Sea-Tac Airport, so this was extremely frustrating and unacceptable.

In the end, I had to order a Lyft to get to the hotel. Then in the morning, the shuttle again did not come, and I had to order another Lyft to get to the airport for my early flight.

For the money I spent on Lyft rides, I could have stayed at a Marriott where the shuttles run every five minutes without any stress or excuses. Very disappointing experience. I would not recommend staying here if you are depending on the airport shuttle.

8/10

Excellent

14 Feb 2026

Jennifer

Clean room, good value for price. Just stayed one night on the way to fly out of SeaTac. There is plane noise.

Leisure Partner

8/10

Excellent

13 Feb 2026

Henry

Clean, comfortable room in a hotel conveniently located for my needs.

Leisure Self

8/10

Excellent

13 Feb 2026

Francisco J

Staff was courteous and the room was clean.

Business Self

10/10

Exceptional

10 Feb 2026

Andrea

The staff were cool. Very nice. Room was perfect and very clean. I loved my housekeeper. She was very accommodating. I loved it there and didn’t want to go

Partner

10/10

Exceptional

09 Feb 2026

Douglas C.

Staff was super nice and professional especially Ruth. 😊

Business Self

8/10

Excellent

07 Feb 2026

Patricia

Room was clean. Staff was couteous.

Leisure Partner

2/10

Poor

06 Feb 2026

Danielle

My flight was cancelled, messaged, called - emailed - Expedia tried to contact them - after no response we still ended up paying for a room we couldn’t use, the start to a long planned, trip of a reunion with my daughters I haven’t seen in six years. Disappointed all the way around. I get why you can’t contact an actual human anymore.

10/10

Exceptional

06 Feb 2026

Jill

Room was clean very quiet the person at front desk very nice.

4/10

Poor

06 Feb 2026

Steven

Room smelled like animal urine and musty. Definitely needs an update. Was only there for one night but very meh.

10/10

Exceptional

06 Feb 2026

Christopher

Same as my last stay two weeks prior. Spotless room , convenience of location

Leisure Self

10/10

Exceptional

06 Feb 2026

Vanessa

Clean, friendly staff. My only complaint was the couple fighting all night, but that’s not the fault of the hotel.

Self

6/10

Pleasant

05 Feb 2026

Patricia

The room was in decent condition. The problem was when we came down to get the airport shuttle at 3AM. The receptionist tried countless times to get a hold of the driver. She was unsuccessful and had to call us a cab. We thought for sure we’d miss our flight.

Friends_and_family Family

2/10

Poor

05 Feb 2026

Alayna

Bugs everywhere, dirty, rooms not fully clean, Gave dirty blankets, didn’t realize until morning since it was dark woke up with bites everywhere had to go to doctors

6/10

Pleasant

05 Feb 2026

Nikki

If you park your car there overnight for your stay, you have to pay. They say it's $20 per night. I arrived at 9pm and left at 5am the next morning and when I tried to leave, their machine charged me $42 just for parking. Crazy.

Leisure Family

10/10

Exceptional

05 Feb 2026

Beth

The room was very clean. Furniture was updated and comfortable. I was very pleased that the free shuttle service arrived fast. it was easy to communicate to the front desk from the airport.
I had a good experience overall.

8/10

Excellent

05 Feb 2026

James R

clean room

10/10

Exceptional

04 Feb 2026

michelle

Quiet, close to airport, shuttle on schedule

8/10

Excellent