Name: Motel 6 Cleveland, TX GA
Address: 1004 South Washington Avenue, Cleveland, 77327, US

6/10

Pleasant

13 Jul 2026

Navida

For a small fee, they let us check in at 6 o’clock in the morning instead of 4 PM. The AC worked really well. The refrigerator and microwave look brand new The room pan roaches, dead, and alive. There was only one set of towels and there were three adults and we told them that upfront. The pole was closed in the middle of July. But it did look nice and clean the pool. You don’t want me.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Edemio

Good

Family

4/10

Poor

10 Jun 2026

Le

My door was broken, wouldn't completely close or lock and clerk couldn't care less. Absolutely no help at all. Don't think he turned in a report because I never heard a word back. Never again!

Self

10/10

Exceptional

05 Jun 2026

Catherine

Clean

Family

8/10

Excellent

12 May 2026

Charles

The room needed clean towels and sheets. After that everything went great.

Family_with_children

2/10

Poor

10 May 2026

duane

One of our rooms was compromised with flying ants. My cousin in the room was not able to get any sleep. I asked for a refund for that room, management only offered 50% refund. This was not adequate based on the fact that the room was unusable.

Friends_and_family Family

6/10

Pleasant

20 Apr 2026

Lloyd

Room was clean but old and needed some minor cosmetic repairs. Shower had no water pressure and water only got to lukewarm. Staff was friendly and helpful.

Friends

10/10

Exceptional

01 Feb 2026

Gretchen

Great stay

Leisure Partner

10/10

Exceptional

18 Jan 2026

Esperanza

To my noise, some cat make a noise.The whole night

Business Self

2/10

Poor

16 Dec 2025

Jennifer

This experience was an absolute disaster. Upon check-in, staff attempted to change the reservation. Then, we were assigned to a smoking room (not ideal for someone with asthma), dirty, in poor condition, no microwave, exposed light switches, and non-working outlets. Staff attempted to enter the room while we were out. They claim to be pet-friendly but harassed us about our dogs. The heater in our room did not work. We requested a different room since the temps were below freezing. The new room wasn't much better. Also dirty, holes in the wall, and not similar to our reservation request. Our first stay was excellent here, but after this stay, we won't be returning. Every part of our stay failed to meet what we reserved.

Partner

8/10

Excellent

10 Dec 2025

Bennie

Clean rooms and most of the staff

Leisure Partner

10/10

Exceptional

24 Nov 2025

Randall

Great staff, easy access and egress. Rooms cleaned and towels changed daily.

4/10

Poor

20 Nov 2025

Lenord

The room needed repairs. Light switch near the door did not work. It did not turn on any light. You have to walk through darkness to the bathroom to get a light on or use a flash light. The extra security latch had been broken off.
The motel is difficult to find. No name on the building and no lighted Motel 6 light working.

Leisure Self

10/10

Exceptional

09 Nov 2025

Stewart

Was in town for a weekend cycling event. After an almost 4 hour drive had a small hiccup at check-in by having to wait for someone, but once I got checked in, no problems.

Room was clean and quiet, no signs of insects, bed was comfy, and had everything I needed like TV, microwave, and mini fridge. Only gripe may be the temperature of the hot water and the wifi both being weak.

Motel is located close enough to shopping and restaurants, which was super convenient including a Walmart HEB dollar general and a restaurant that anchors the parking lot.

Customer service from the start was friendly helpful and on point—one of the front desk agents even assisted with getting fresh towels when I mentioned I had returned early from my event while they were cleaning.

Overall, I enjoyed my visit to town and stay at this Motel 6, and I’d definitely choose it again when I’m in the area.

Leisure Self

10/10

Exceptional

09 Nov 2025

Randall

Good house keeping, friendly staff. Location.

Business Self

6/10

Pleasant

03 Nov 2025

Kate

Older hotel with terrible towels.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Catalina

Rooms were clean and easy parking.

6/10

Pleasant

14 Sep 2025

Ruby

Ice machine was broken

Partner

6/10

Pleasant

13 Sep 2025

Darryl

Room didn’t look like the photos on the Expedia. Pool hour were inconvenient for our stay. Check in and check out hours were shorter than a 24 hour day, check in after 4 pm and check out by 11am. Water pressure was wake, water temperature was lacking and shower head had the water going all over the place.

Leisure Family

8/10

Excellent

13 Aug 2025

Carrie

.

Leisure Family

2/10

Poor

16 Jul 2025

Verified traveler

Sub standard

Friendly staff can’t make up for the sub standard room. Places like this shouldn’t even be listed on the site.

Self

6/10

Pleasant

11 Jul 2025

Diana

Water could have been more hot.
It has an odor for price we paid 100.and lumpy bed g👀d laugh

4/10

Poor

22 Jun 2025

Claud

I needed a bedside outlet for my CPAP.
Not present.
I am handicapped by feeble knees, with no elevator, I had to climb stairs to a 2nd floor room to get non-smoking.
Towel rack by tub is loose.
On a positive, I received exemplary service from staff.

Business

10/10

Exceptional

04 Jun 2025

tandra

The lady at the front desk was absolutely great. Everyone there was super nice and we had a pleasant stay

Leisure Pet

6/10

Pleasant

26 May 2025

Frederick

OLD and WELL RIDDEN

Old and Tired Hotel, no hot water in shower, toilet that barely flushed, door to room had to be slammed due to not being correct size, uncovered light switches in room. No outlet near bed anywhere for a CPAP

Self

10/10

Exceptional

17 May 2025

Jamal

Never place to stay

10/10

Exceptional

05 May 2025

Vickie

Property was fine, Rooms could have been cleanier, Beds were clean.and comfortable, staff were friendly. I

Leisure Pet

6/10

Pleasant

04 May 2025

Heath

Wifi didn’t reach our room, there was a nasty drain plug we contacted the office about twice and they never sent anyone. Property is decent if 65 or less or night.

Leisure Family_with_children

2/10

Poor

17 Apr 2025

Elia

They dont made the beds
They said they dont clean every day

Friends_and_family Family

10/10

Exceptional

02 Mar 2025

Jackie

Polite staff felt very comfortable. Did not have any dislikes

Leisure Partner

10/10

Exceptional

28 Feb 2025

Randy

It's a good option

Leisure Partner

10/10

Exceptional

27 Feb 2025

KRISTI

Good stay!

Check-in was easy. Staff was friendly. Room was clean and it was a quiet environment for the Friday night that I stayed. Very great place to stay for a good price!!

Self

10/10

Exceptional

23 Feb 2025

Melanie

The front desk help us out alot and i think them for that

10/10

Exceptional

18 Feb 2025

Randi

The guy at the front desk was very nice and respectful. ☺️

Leisure

8/10

Excellent

18 Feb 2025

Randi

The lady working at the front desk was very rude and disrespectful for no reason.

8/10

Excellent

04 Feb 2025

Douglas

The convenience of room access and comfortable accommodations

Business Family

10/10

Exceptional

01 Feb 2025

Randy

It was great, clean and everyone was very nice

8/10

Excellent

24 Jan 2025

Dawn

Smell; but at least it was a good price and I could bring my dogs with no extra charge!

Business_and_leisure Pet

2/10

Poor

28 Dec 2024

Pennie

was no coff maker, no microwave and no chairs

Friends_and_family Family

6/10

Pleasant

20 Dec 2024

Rosalinda

To much noise out side off room staff talking too loud !!!

Leisure Partner

2/10

Poor

01 Nov 2024

Emma

Check in was fine. The room was scary. Every layer of the bedding had holes in it from cuts or cigarette burns. Blood stains and literally looked like someone took a bite out of the padding. The tv remote didnt work so the channel was stuck and volume was blaring. Needed the tv on because I could hear the couple next to us all night. Only 1 outlet to use that worked and it was in the bathroom. And definitely wouldn’t even think about using the shower. The tub is chipping with paint and looked like they patched a huge hole infront of the toilet and they put 1 layer of paint over haha.

Business Pet

10/10

Exceptional

11 Oct 2024

Cynthia

We just stayed overnight. Room was clean, ac cold, nice and quiet. Curtains kept the room dark.

Leisure

2/10

Poor

06 Oct 2024

Shanda

Total crap-hole. A Motel 6 should not be this nasty and run down. I stay in hotels/motels quite often and this has turned me off of Motel 6 completely. Het Motel 6, maybe you should inspect your franchises because this one is a dump

6/10

Pleasant

01 Sep 2024

Tanna

This was well taken care of as far as the bldgwent but there were pot holes as big as mycar (not exaggerating)

2/10

Poor

29 Aug 2024

Matthew

Trashy.

Self

2/10

Poor

05 Aug 2024

Tiffany

Stayed one night, dirty, pool wasn't open, ice machine didn't work, no hot water

Leisure Family_with_children

10/10

Exceptional

15 Jun 2024

Carmen

Great stay

Business Partner

2/10

Poor

06 Jun 2024

Victor

Not a good place for kids. Bed had some inserts that smell so bad.

8/10

Excellent

26 May 2024

John

Diamond in the rough

At first glance, you’re probably thinking this is a bad place to stay and you would be wrong. It’s actually very nice for the price especially. The rooms are large and spacious. They are very clean. The beds were comfortable. The air conditioner was cold. Overall a great place to stay.

No place is perfect and without flaws. The flaws here? The building is solid concrete so cell signals are pretty bad. And the WiFi also was on the struggle bus and somewhat spotty. Other than that, I highly recommend this place. I’d stay again.

Partner

8/10

Excellent

23 May 2024

Peggy

They don't offer continental breakfast we went there because of severe flooding in Texas and it would have nice for this and aso reservation was for non smoking and went in the room and it smelled like some one was smoking in it

Pet

8/10

Excellent

20 May 2024

Megan

It’s not bad for a cheaper hotel. Could use some updates. But friendly staff and decent place to stay

8/10

Excellent

12 May 2024

Nona

Very friendly staff especially Veronica at the desk.

Leisure Pet

10/10

Exceptional

21 Apr 2024

Valerie

Veronica was very helpful and friendly

8/10

Excellent

20 Apr 2024

Larry

Very nice stay

Very nice. Only complaint is that the shower barely had any pressure

Partner

8/10

Excellent

11 Apr 2024

Larry

Very nice property and rooms. My only complaint is that the shower head had very minimal water flow and sprayed everywhere but on me. Mineral build up. They need to be changed. Other than that, everything else was great.

Leisure Partner

4/10

Poor

28 Mar 2024

Scott

Spend an extra $20 and go next door to the inn

The mattress and/or bed needs to be replaced. Horrible condition. The bed frame is causing the mattress to bulge in the center significantly. Had to sleep across the foot of the bed.

Self

6/10

Pleasant

15 Mar 2024

Edwin

Good and clean enough for the price has one little bar of soap no shampoo wonder why and my big dislike trash truck picking up the trash container in front of my room at 4:15 in the morning scared the lights out of me

10/10

Exceptional

15 Feb 2024

Verified traveler

Clean, quiet and comfortable!

Friends_and_family Family

8/10

Excellent

29 Jan 2024

Riley

It was clean and safe

Business Self

2/10

Poor

10 Jan 2024

Jacqueline

They had roaches and a old lady walking around at 2am asking what room your in then reporting you being rude because you don’t wanna tell her then she says she works there well that should be the first thing she says when she walks all the way up to the trunk of your car at 2am

Business_and_leisure Family

10/10

Exceptional

08 Jan 2024

Verified traveler

Motel 6

My wife and I frequent this motel for our local \"weekend getaways\". This is a decent budget motel. Several of the rooms have been remodeled. Smoking and non smoking options available. (Non smoking rooms smell better). Comfy beds to lay your head for a night or two. Ice machine is often down but thats ok. Snacks are availabe to purchase at the front desk. The attendents are friendly. Jamie is always a pleasure to do business with. We miss Veronica.

Partner

2/10

Poor

30 Dec 2023

Verified traveler

Roach infested room.

Absolutely terrible, got settled into our room just to later find roaches crawling around. Decided to stay at my sisters house instead and request a refunds. Front desk lady gave me additude for asking for refund and initially told me that she could only refund me for the days I hadn't been in the room. After speaking in management the next day I received a full refund.

Friends_and_family Family

10/10

Exceptional

13 Dec 2023

Lydia

Great Stay

Nice place and easy to get to from freeway. Cleaned Room

Business Family

2/10

Poor

11 Dec 2023

Grace

Terrible Customer Service, Don't Expect to Sleep

Front desk receptionist was very rude and had a horrible attitude from the moment we walked in. No quiet hours were enforced, there was loud music and yelling ALL night long, neither my husband nor I got any sleep. We checked out the next morning (a day early) because we were so put off by this place. The room was just fine. Understocked (no facial tissues) but no big complaints for the room itself.

Partner

4/10

Poor

03 Nov 2023

Esperanza

Some one came to my room

Business_and_leisure

6/10

Pleasant

16 Oct 2023

Patricia

While the room was very clean I was not happy that services were not available. No hair dryer, coffee machine,iron and ice machine was broken.

Family

4/10

Poor

05 Oct 2023

Mark

My father & brother stayed there Oct. 2. 2023, departed hotel and rec’d a call about missing towels & bathmat. My brother told the clerk he would be there in 5 minutes. Upon arrival the clerk indicated staff revisited the room, finding the missing items. No doubt towels can and do go missing, but this scenario is highly suspect as Bad business practice.

Business

4/10

Poor

04 Oct 2023

Irving

The tissue was stained. The lady was very rude at the counter. I went to get water and she tried to get an attitude. Telling me how she do things at her house.

Business_and_leisure Family_with_children

10/10

Exceptional

24 Sep 2023

Georgina

The remodel is obvious, I like it a lot

Leisure Partner

8/10

Excellent

12 Sep 2023

Kelly

I was very pleased with my stay here. It was clean, the staff (lady at front desk) was super nice and helpful and very inexpensive. It wasnt perfect, but for the price i paid, I cant complain. I will stay here again. Thank you.

Leisure Friends

8/10

Excellent

25 Aug 2023

Mark

Good location

10/10

Exceptional

21 Aug 2023

Mark

Conveniently located

Business Family

6/10

Pleasant

29 Jul 2023

Katie

It had lots of crack heads

Leisure Partner

8/10

Excellent

26 Jul 2023

stella

Great room for the price

The room was right next to the pool! I love that! It was very easy for my husbands walker/cane. Room was clean and comfortable and quiet. Absolutely perfect until a major storm blew the power in the whole city.

Friends_and_family Family

8/10

Excellent

22 Jun 2023

Gary

The staff was very pleasant and helpful.

10/10

Exceptional

16 Jun 2023

Sheila

Shady looking area

Leisure Partner

8/10

Excellent

16 Jun 2023

Christopher

Value for money

Leisure Family

2/10

Poor

15 Jun 2023

Telane

First off they wouldn't let us stay because last time we stayed they said there was crumbs in the bed and because of our dogs when it's a pet friendly hotel. The lady that worked in the office said we could have the dogs

8/10

Excellent

08 Jun 2023

Ruben

Quite but uncomfortable beds

Nice hotel, quiet, updated, but beds are not comfortable. They need to get new beds.

Business Partner

10/10

Exceptional

04 May 2023

Jessica

Great place

Leisure Family_with_children

4/10

Poor

08 Mar 2023

Shirley

This is the bare minimum for a room. There was cheesy soap and no shampoo. The remote for TV did not work and the front desk person was of no help. Never got it to work. The room was clean, the bed was comfortable and the AC worked well. I did not realize hotels still offered smoking rooms so when I reserved it I did not pay attention to that selection. I got a stinky room. Had to go to Walmart and get Frebreeze to even stay in it. I will NEVER stay in another Motel 6

Leisure Family

10/10

Exceptional

31 Oct 2022

Ana

Muy limpio gracias a la señora Veronica por su atención ella es muy amable y nos atendieron de lo mejor gracias🙏🙏

Family

8/10

Excellent

08 Aug 2022

George

The headboard on the bed was loose

Leisure

6/10

Pleasant

23 Jul 2022

Donald

A mess.

The room I was given was Not Cleaned at all. The AC in room 218 is Noisy and slow to cool, the room was 100°f too hot to breathe for a long time drenching me in Sweat.

Self

8/10

Excellent

11 Jul 2022

charlene

We had neighbors that were loud on second night but first was quite and pool was clean

Leisure Family

6/10

Pleasant

03 Jul 2022

Marquisha

The room was okay for the amount of time I was staying. Just needed a place to sleep for the night. What I didn't like was the front desk clerk watching me. Ringing my room telling me how many people I have in there. When she was wrong and out of line and it was just two of children and myself.

Friends_and_family Family

10/10

Exceptional

10 Jun 2022

Barbara

We like that it had a pool. But we didn't like as we were unable to get coffee because it was Sunday and the lady was out and about in the laundry room. Aka the attendant. No phone number at the front window at you to even call the attendant. Overall between was the place was very clean and basic and we enjoyed our stay

Leisure Family

4/10

Poor

16 May 2022

Lucero

Bathroom was not clean at all

Leisure Family_with_children

2/10

Poor

26 Apr 2022

Louie

The indian lady who checks you in is extremely rude and nasty , very unfriendly.
The hotel is dirty , noisy and old .
Bad decision to stay here , NEVER AGAIN

Leisure Self

10/10

Exceptional

28 Mar 2022

Robert

Staff was extremely nice. Helped me with Early check in, and late check out, no problem. Will be coming back.

Leisure Pet

8/10

Excellent

21 Mar 2022

Sadie

Great customer service

My stay was great a employee I think her name was Veronica did everything she could to get me and my boyfriend checked in early since we had drove in much earlier than we thought we would, she was able to get us in a hour early and we are very grateful to her. Only downside is that the tv reception was poor but that could be due to the area. I would recommend this hotel to anyone who asks, 2nd time staying and never a issue.

Friends_and_family Family

8/10

Excellent

19 Mar 2022

Candace

Clean room, comfy bed

Leisure Family

6/10

Pleasant

13 Mar 2022

stoney

toilet made noise all night long.
no stopper for tub.