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Best Western Cleveland Inn & Suites

Dayton - TX · United States

708 Highway 59 SView location

8.6/10Excellent703 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location8.6/108.6
Neighborhood8.4/108.4
Value8.8/108.8
Amenities8.4/108.4
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Cleveland Inn & Suites

The Best Western Cleveland Inn & Suites offers comfortable accommodations at a mid-budget price point, conveniently located near the intersection of Interstate 59 and Highway 105 in Cleveland, Texas.

This hotel serves the Coldspring, Shepherd, Splendora, Tarkington, Romayor, and Rye areas and provides easy access to recreational activities, including golf, fishing, boating, and hiking in the Sam Houston National Forest. Spacious guest rooms and suites feature amenities such as mini-fridges, microwaves, high-speed Wi-Fi, flat-panel TVs, and coffee makers.

Suites also include an executive desk and chair. Guests can enjoy a complimentary hot breakfast and utilize the hotel's business center, fitness center, guest laundry, and outdoor pool.

Located approximately one hour north of Houston, the Best Western Cleveland Inn & Suites is a convenient base for both business and leisure travelers.

Read more about this hotelShow less

Located in Cleveland, Best Western Cleveland Inn & Suites is a 2-minute drive from Huntsville State Park and 9 minutes from Sam Houston National Forest. This hotel is 30.5 mi (49.1 km) from Lake Conroe and 7.8 mi (12.6 km) from Lone Star Hiking Trail.

Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The seasonal pool will be open from March 01 to September 30.
    • Pool access available from 9:00 AM to 9:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Huntsville State Park 3.5 km / 2.2 mi
Sam Houston National Forest 6.6 km / 4.1 mi
Lone Star Hiking Trail 12.6 km / 7.8 mi
Grand Texas 17.2 km / 10.7 mi
Speedsportz Racing Park 19.3 km / 12 mi
Big Rivers Waterpark & Adventures 19.7 km / 12.3 mi
Lake Houston Wilderness Park 28.8 km / 17.9 mi
Double Lake Recreation 29.6 km / 18.4 mi
Big Creek Scenic Area 31.5 km / 19.6 mi
Big Thicket National Preserve 32.5 km / 20.2 mi
The Lone Star Convention & Expo Center 33.7 km / 21 mi
Trinity River 34.9 km / 21.7 mi
Conroe Art League 35.7 km / 22.2 mi
HCA Houston Healthcare Kingwood 35.7 km / 22.2 mi
Kingwood Emergency Hospital 36.2 km / 22.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • Number of floors (main building): 3
  • Suites: 11
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 23 more facilities & services
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • TV lounge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 23 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable2 photos

    Best Western Cleveland Inn & Suites

    Room KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Bathroom: 1
    • Wi-fi
    • Wake-up service
    • DVD player
    • Alarm clock
    • Desk
    • Cable TV
    • Ironing set
    • Mini fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Cleveland Inn & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Cleveland Inn & Suites

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Cleveland Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Cleveland Inn & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Cleveland Inn & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Cleveland Inn & Suites

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Best Western Cleveland Inn & Suites

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 23 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable3 photos

    Best Western Cleveland Inn & Suites

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Ironing set
    • Mini fridge
    • Wi-fi
    • Cable TV
    • Desk
    • Alarm clock
    • DVD player
    • Wake-up service
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Cleveland Inn & Suites

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 23 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable2 photos

    Best Western Cleveland Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Wi-fi
    • TV
    • Radio
    • Internet access
    • Mini fridge
    • Microwave
    • Ironing set
    • Living room: 1
    • Wheelchair-accessible
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • Wake-up service
    • Alarm clock
    • DVD player
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 23 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable2 photos

    Best Western Cleveland Inn & Suites

    SUITE NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Internet access
    • Living room: 1
    • Ironing set
    • Microwave
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Bathroom: 1
    • Wi-fi
    • Wake-up service
    • DVD player
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Cleveland Inn & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Cleveland Inn & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 23 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable3 photos

    Best Western Cleveland Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Radio
    • Alarm clock
    • DVD player
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Mini fridge
    • Internet access
    • TV
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Cleveland Inn & Suites

8.6
Excellent
703 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.6 /10
Neighborhood
8.4 /10
Value
8.8 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
Valerie
We stayed 1 night and it was clean and quiet. We would stay again. The breakfast was ready early and was good.
Friends_and_family Family
6/10
Pleasant
18 Jul 2026
Ginger
The room itself was very clean. But the room and I assume the entire building is in need of renovation. It’s not a deal breaker but if I’m paying over $100 for 2 queen beds, it would be worth it if the bathroom didn’t need the floors replaced. The hallways needed to be vacuumed badly. Not just a 1 day miss, it was obvious that they’re not vacuumed daily. At least not upon arriving on a Sunday night. Now breakfast is the only saving grace for my stay. It was very good and made up for over paying for an older under maintained property. Fortunately, I didn’t want to swim, because the pool was not well maintained. I jk ow it’s Cleveland, but I honestly expected a nicer hotel for what I paid but the room itself was clean and breakfast solid.
Family
10/10
Exceptional
12 Jul 2026
Donald
It was a great place to stay.
Partner
10/10
Exceptional
12 Jul 2026
Rochelle
Our stay was what we needed after a long day of driving.
Friends
10/10
Exceptional
05 Jul 2026
Batuel
The faucet is to slow.
Partner
10/10
Exceptional
01 Jul 2026
Wendy
Clean room quiet great breakfast staff awesome
Self
10/10
Exceptional
21 Jun 2026
Jeanette
Breakfast was not the best.
No one was there to assist.
I couldn't find water.
Coffee was not good,
Self
4/10
Poor
08 Jun 2026
Erin
We called informing them of a late check in. This was their first opportunity to inform us that the elevator was broken. We arrived at the hotel around midnight. The night clerk was sitting down reclined in an office chair with his legs propped up, head phones on, and playing on a laptop. I said hello, sorry to interrupt. He said \"It's okay\" as if I did interrupt him. Being a former district manager, my coaching and development would have told him to say, \"No, please don't apologize. I'm here to assist you. My apologies that I wasn't ready\" or something similar. We check in, and it was a very easy process. He informed us that the elevators were around the corner. This was the second opportunity to inform us that they were broken. I would have liked to know before signing the paperwork. We unload our 8 suitcases (yes 8. We have a lot because of our work). We go to the elevator and it's broken. I ask if there's another floor besides the 3rd floor, he says no. I'm very upset now and exhausted. I go to tell my spouse, and when I walk back in, the clerk accommodates us in a first floor room. We are so thankful, but upon arriving in the room, the door isn't even locked. Then, there are two huge, dead cockroaches in the room, and the toilet seat was up (which I don't believe is standard). There was also a live roach in the hallway outside our room.
Family_with_children
8/10
Excellent
03 Jun 2026
Dana
I loved the breakfast
Family_with_children
10/10
Exceptional
02 Jun 2026
Martin
Check in was fast and friendly.
Self
8/10
Excellent
27 May 2026
Lathaniel
Clean and comfortable and the staff were great!

My only complaint is the AC unit must need Freon because it just didn’t really cool the room. It was stuffy and warm when I got there and the poor AC just couldn’t keep up.

Otherwise great stay.
10/10
Exceptional
04 May 2026
Tina Marie
We felt very safe, everything was great there. Did not get to have breakfast because we got in so late the first night and slept in. Our second morning we had to leave at 4:30 am. Can't say how the breakfast was, however everything else was great!
Partner
10/10
Exceptional
28 Apr 2026
Larry
All around great hotel. Room, staff, breakfast, location were all top drawer.
Partner
10/10
Exceptional
11 Apr 2026
Patti
Clean comfortable room.
Partner
10/10
Exceptional
02 Apr 2026
Gena
Everything was wonderful except the night lady did not want to sale water because she said that it makes a lot of noise and it loud. And she will get some out later on but you can purchase soda. That’s not what i wanted I was super thirsty but i ended up with 2 soda anyway because she still didn’t get the water other than that everything was nice I wil visit again
Friends
10/10
Exceptional
29 Mar 2026
Richard
It was a great night stay
Self
10/10
Exceptional
15 Mar 2026
Miguel
Nice place to stay really clean and friendly.
Partner
10/10
Exceptional
12 Mar 2026
Mary
Yes
Self
6/10
Pleasant
10 Feb 2026
Bridget
The breakfast was not good. Coffee was disgusting. Undrinkable. The alarm clock in the room was wrong and not fixable. They didn't supply conditioner. Only soap and shampoo. At one point my room key stopped working and they had to reset it.
Leisure Self
10/10
Exceptional
08 Feb 2026
Richard
Front desk help
10/10
Exceptional
05 Feb 2026
Theodore
Excellent
10/10
Exceptional
30 Jan 2026
Terrance R
The staff was very courteous and friendly
Leisure Partner
10/10
Exceptional
30 Jan 2026
Theodore
Excellent
10/10
Exceptional
27 Jan 2026
Claudia
Great and very nice staff
10/10
Exceptional
23 Jan 2026
Debra
Friendly efficient staff. Clean, nice room
10/10
Exceptional
19 Jan 2026
Xavier
The staff were very professional and helpful. No problems whatsoever . . .
Leisure Partner
10/10
Exceptional
02 Jan 2026
Tatiana
The beautiful lobby set off the hotel, all I was able to say is OMG!! The staff made us feel so welcome and happy to be there. The room was spotless I felt like I was home.
Leisure Family
10/10
Exceptional
26 Dec 2025
sergio
Nice and clean
10/10
Exceptional
21 Dec 2025
Jerrett
Breakfast and staff was super. All was excellent
Leisure
4/10
Poor
10 Dec 2025
John
The room had roaches, there was no hot water just warm. The pellows were flat I ended up going out and bought my own pellows. The bathroom sink was leaking water.
Partner
8/10
Excellent
08 Dec 2025
Jennifer
Room was clean
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Richard
Nice
Partner
8/10
Excellent
03 Dec 2025
Joyce
Very nice. Staff was friendly.
10/10
Exceptional
30 Nov 2025
Lori
Safe and clean
Partner
10/10
Exceptional
09 Nov 2025
Donald
Good everything.
Leisure Family
10/10
Exceptional
09 Nov 2025
Mary
The hotel was spotless
Friends_and_family Friends
10/10
Exceptional
20 Oct 2025
Shawn
Convenient location
Business
10/10
Exceptional
13 Oct 2025
Aaron

Geat place

Very Clean rooms, comfortable bed and super nice staff
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Clarissa
Na
10/10
Exceptional
09 Oct 2025
Kenyata
The room was very clean and comfortable
Self
6/10
Pleasant
14 Sep 2025
Marc

Look Elsewhere

This property and value was just below average to average. The location itself is older and definitely showing its age. The elevator was hot, creaky and did not feel very secure. The first room we were in the AC unit did not work. After we changed rooms, we noticed the front door DID NOT LOCK with the deadbolt, just the latch. Bathroom door did not lock either. Tile in bathroom was cracked, chipped and moved when walked on. This is the only hotel that serves breakfast 630-830 that I have ever been to. Most places it's 6-9 or 7-10 depending on the day and which location. The fitness room was literally just an elliptical and a treadmill. No free weights. Pool didn't seem opened or cleaned recently.
Friends_and_family Family
2/10
Poor
01 Sep 2025
Jean
Leaking air conditioner which made a huge wet spot on the floor. the breakfast sucked. hardly any options/variety the eggs were not cooked fully
Leisure Self
10/10
Exceptional
17 Aug 2025
Bounpany
Good breakfast options, bed was very comfortable
Business Family
10/10
Exceptional
12 Aug 2025
Ralph
The property was nice, frendly and good accommodations. Would have liked shampoo and conditioner dispensors for the showers. Overall good stay and helpful staff
Leisure Family_with_children
2/10
Poor
06 Aug 2025
Laura
When I arrived there was a vehicle parked in the access aisle between the two accessible parking spaces. The vehicle was also blocking the route to the hotel entrance so I had to travel 3x as far and in a dangerous vehicular traffic lane. When I told the desk clerk she told me it was her vehicle and refused to move it! Once in my room my service dog found something on the floor and ate it! I spent the next hour on the phone with poison control! The staff is insensitive to the needs of people with disabilities and the rooms are dirty. Stay elsewhere.
Business
8/10
Excellent
05 Aug 2025
Sarah
The building needs work. The bathroom tiles were all broke and grout was cracked and missing.
Leisure Self
8/10
Excellent
12 Jul 2025
Andraya
The only complaint I have is the room was humid and muggy when we walked in. On e the air kicked on it was great
6/10
Pleasant
04 Jul 2025
Pauline
Old, but about average for a small town. Staff was professional and nice.
Leisure
10/10
Exceptional
20 Jun 2025
Dora
Always enjoy staying here. The staff are all very friendly and helpful. The rooms are clean and comfortable. I stay here every time I come to see family in Cleveland.
Business_and_leisure Self
4/10
Poor
06 Jun 2025
daniel
Cars blocked entrance delaying my check in and young clerk was ok with that. Only one luggage cart ( in use) room was sauna hot and air conditioning unit had missing and unreadable buttons to adjust temperature in room clerk did come up and adjusted temperature for me.
Business
10/10
Exceptional
05 Jun 2025
Joseph
Consistently good. No surprises.
Business
8/10
Excellent
31 May 2025
Amanda
The eye sore of a electrical work truck parked i front of the building with a flat tire and a large spool on a trailer behind it. Park it in the back of the lot so not so ju ky looking. Grout in bathroom coming up in chunks. Ac unit cover blades were broke. Hair dryer was melted on the outside. Told management about ac unit and hair dryer
Leisure Family
2/10
Poor
24 May 2025
Douglas
Nothing
Leisure
10/10
Exceptional
07 May 2025
Linda L
Enjoyed my stay & gained some valuable advice from the Manager.
Self
10/10
Exceptional
27 Apr 2025
Georgia
Friendly staff, clean room.
10/10
Exceptional
12 Apr 2025
Robert
Nice
2/10
Poor
02 Apr 2025
Mario

Tried canceling my reservation.

It wasn’t the hotels fault. It was hotel.com I made a reservation, tried to cancel it through you guys and told me you were looking into it and never got a response.
10/10
Exceptional
25 Mar 2025
Deana
Staff was very friendly, room was very large and clean. Very quiet, except for my 1 yr old grandson that went crazy after being in the car seat for 4 hours, we arrived shortly after midnight. Excellent variety for breakfast, overall we had a great stay.
Leisure Family
10/10
Exceptional
17 Mar 2025
Mary
I enjoyed my stay here, the staff was friendly and accommodating.
10/10
Exceptional
14 Mar 2025
Amy
Clean
Leisure Family
10/10
Exceptional
11 Mar 2025
Douglas
Very good Highway Hotel just North of Houston. It has everything you need as a business traveler for a one night stay.
Business_and_leisure Self
10/10
Exceptional
03 Mar 2025
Patricia
very convenient lots of food options very clean check-in was a breeze
Leisure Self
8/10
Excellent
11 Feb 2025
Verified traveler

BW review

We booked at the lat minute. Hotel was ok. Could use some updating and maintenance. 3 of the 5 bulbs in the bathroom light were out. Tiles in bathroom were cracked. Beds were comfortable. Hallway had an awful pefume smell. No restrooms available on the first floor near breakfast room. Breakfast was poorly stocked. Staff was friendly.
Friends_and_family Family
8/10
Excellent
10 Feb 2025
Lurae

Concern

air conditioner would not set right and had some noise with it, so we shut if off. The bath tub faucet leaked, so we let them know it need to be fixed along with the air conditioner.
Breakfast was nice and very accomodating. Will stay again if in the area.
Friends_and_family Family
10/10
Exceptional
08 Feb 2025
Mila
We(My son & myself) had a very nice stay while we were in Texas. We were there for 3 days. And overall it was great. Thank-You.
Friends_and_family Family
10/10
Exceptional
14 Jan 2025
Thomas
We’ve stayed here many times and haven’t yet had a bad stay. Rooms are clean and the beds are comfortable. The breakfast is ok, a typical hotel breakfast.
Leisure Partner
8/10
Excellent
02 Jan 2025
Dolores A
Staff were all extremely helpful and friendly. Maintenance issues in my original room and I was offered a room change. Please note: I am not a coffee drinker so didn’t notice until the morning I checked out, but room 209 has a coffee maker but no coffee pot.
Friends_and_family Family
10/10
Exceptional
01 Jan 2025
Alan

Ok stay

Bed was very comfortable, room clean and quiet. Bath tile needs replacing, rust in tub. Elevator button gone and ceiling tiles missing.
Partner
10/10
Exceptional
01 Dec 2024
Albena
The room smelled of stale tobacco and the carpet was dirty.
Leisure Self
8/10
Excellent
17 Nov 2024
Jennifer
Even though the hotel is near a major highway, it was very quiet. Beds were comfortable. I wouldn’t definitely stay here again.
Leisure Family
10/10
Exceptional
10 Nov 2024
Katrina
Amazing, will stay again.
Leisure Family_with_children
10/10
Exceptional
03 Nov 2024
Victoria

Friendly and helpful

The bed was comfortable. The room was clean. After checking out, I realized I inadvertently left a couple items in the room. The stay was very helpful and gave the items to me when I drove back to get them. I appreciated that they took the time to look when so many other folks would've just just said, \"we didn't see anything\" so many thanks for taking the extra effort.
Business
10/10
Exceptional
24 Oct 2024
Dunia
I love staying here 🤗
Business Partner
10/10
Exceptional
15 Oct 2024
Frank
Hotel was nice and clean , friendly people
Business_and_leisure Family
6/10
Pleasant
14 Oct 2024
Verified traveler
Disappointed hotel charged the card they said they wouldn’t charge prior to me checking in. Also keys to my room stopped working on last day. Also front desk person continually wasn’t behind the desk, had to wait.
Friends_and_family Family
6/10
Pleasant
14 Oct 2024
Verified traveler
Disappointed hotel charged the card they said they wouldn’t charge prior to me checking in. Also keys to my room stopped working on last day. Also front desk person continually wasn’t behind the desk, had to wait.
Friends_and_family Family
10/10
Exceptional
12 Oct 2024
Mara
Na
10/10
Exceptional
22 Aug 2024
Justin
Good place
Business_and_leisure Self
8/10
Excellent
14 Jul 2024
Rachael
We chose to stay here for the weekend for my nieces birthday. The entire first floor is under construction which I didn’t realize when booking. However this was not a problem for us as we were on the 3rd floor. The only issues were minor like they only put two towels in the room and there were 4 of us so we had to ask multiple times for more towels, and the toilet ran for a long time. Despite these minor inconveniences we would stay here again if needed.
Leisure Family
8/10
Excellent
11 Jul 2024
Cheryl
The staff was awesome! The breakfast was very nice!
The carpet needed to be cleaned. The bathtub/shower needed a handle for people to hold on to so they wouldn't slip.
Otherwise, it was a great stay!
Thank you!
Leisure
10/10
Exceptional
01 Jul 2024
Lesley
Clean and big room nice size pool friendly staff
Leisure Partner
8/10
Excellent
23 Jun 2024
Amy
The staff was very friendly, breakfast was pretty good, and the very soft bed and pillow were the most comfortable I’ve ever slept on at a hotel. I’d go back just for that bed alone!
Leisure Family
10/10
Exceptional
18 May 2024
Marty

Good Stay

I was there at night to sleep. That was it and it was good
Business
6/10
Pleasant
12 May 2024
Kathryn
Likes: Location, quiet, large room, comfortable bed.

Dislikes: Bathroom was not very clean and mold was evident. Tub filled with water before finished with showers and sink was clogged.

The hotel has recently experienced some flooding on the ground level so some construction work was happening, but that did not affect our stay.
Leisure Partner
6/10
Pleasant
05 May 2024
Valerie
The property and room were clean
Leisure Self
10/10
Exceptional
24 Apr 2024
Linda L

Peace & quiet

I enjoyed my stay as always. Had a very long road trip (600m) & needed a quiet place to sleep & chill all day. It worked well!
Self
8/10
Excellent
07 Apr 2024
Sarah

Got what we paid for

Hotel was fine. Breakfast was lacking, pillows and bed were super uncomfortable.
Hotel was clean.
Friends_and_family Family
10/10
Exceptional
18 Mar 2024
jose
Good overall
10/10
Exceptional
03 Mar 2024
Steven
Check-in was quick and easy. Room was clean and in good repair. Breakfast was not great as freshly brewed coffee was not available.
10/10
Exceptional
28 Feb 2024
Linda L
As always I enjoyed my stay. A little bit of home while traveling!
Self
10/10
Exceptional
27 Feb 2024
Albert
Only problem was one working ice machine. The breakfast buffet was very good
Leisure Family
10/10
Exceptional
20 Feb 2024
James
Many dining options in the area.
Leisure Partner
8/10
Excellent
23 Jan 2024
Tim
A nice place to stay for a few days for work.
Business Self
10/10
Exceptional
14 Jan 2024
carla
Room, lobby, entire area very clean. Room was very modern, quiet. Breakfast was good. I would stay there again.
Leisure Partner
8/10
Excellent
27 Dec 2023
Delcur
Not at this time
Leisure Family
4/10
Poor
11 Dec 2023
Verified traveler

Gross

This Inn is date. Needs a good update and cleaning.
Self
10/10
Exceptional
07 Dec 2023
Rosie
Front desk staff was amazing! After driving for hours, it’s so awesome to be welcomed and accommodated by happy and helpful employees. We felt safe and welcomed.
Leisure Family
10/10
Exceptional
14 Nov 2023
MARIA R
very pleasant staff, breakfast was well stocked and they didn't rush us out.
Leisure Family
6/10
Pleasant
14 Nov 2023
Birgit
The Hotel it self was very nice and very clean but the room had a funny odor that's hard to describe. The bed was hard and had the same odor. The Room was clean .
10/10
Exceptional
09 Nov 2023
Verified traveler
Only downside of my stay was the guest above my room. At midnight, he continued to walk from one side of the room to the other.
Self

Location & surroundings

Best Western Cleveland Inn & Suites
708 Highway 59 S, Cleveland, United States

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Best Western Cleveland Inn & Suites

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