Novotel Bangkok Bangna

10/10

Exceptional

12 Mar 2026

Razmik

It was spotless. I had an amazing time. The pool was extraordinary, just cool enough but warms instantly cause of the sun. Amazing views off the 11th floor. The staff was truly accommodating and fantastic at what they do. I would stay here every single time I visit Bangkok from here on out. Thank you Novotel.

Friends

10/10

Exceptional

08 Mar 2026

Tony

Very kind and helpful staff, very comfortable beds and pillows. I will always stay there when I’m in the area.

Partner

8/10

Excellent

05 Mar 2026

william

It’s a good hotel but unfortunately it’s in the middle of nowhere it’s a good place if you’re staying for business

Self

10/10

Exceptional

03 Mar 2026

Daria

Hotel is really great, we extended our stay

Partner

10/10

Exceptional

03 Mar 2026

Daria

Great breakfast, very clean and ergonomic room, amazing staff

Partner

10/10

Exceptional

01 Mar 2026

Michael

Courteous staff.

6/10

Pleasant

28 Feb 2026

P

Staff at reception and cleaner in hall very polite and courteous. Bellboy at entrance very helpful with carrying our luggage to taxi and putting in car. Room a bit dated with dim lighting but clean and tidy. Aircon and outside traffic a little noisy but not enough to disturb sleep.

8/10

Excellent

19 Feb 2026

Elizabeth

Front desk staff exemplary, room clean, fabulous kiosk for coffee and pastries

Partner

10/10

Exceptional

12 Feb 2026

Jakob

We stayed for one night before an early flight the next day, as a family of four. The rooms were beautiful and felt very comfortable, and the staff were friendly and welcoming. The overall atmosphere of the hotel felt luxurious from start to finish.

The beds were very comfortable, and the breakfast was large, varied, and delicious with plenty of options for everyone. The location was very convenient for a flight from BKK, which made our travel day much easier.

There was also a nice gym with the essentials and a lovely pool area where we could relax. Overall, it was a great stay and perfect for a stopover before flying.

8/10

Excellent

09 Feb 2026

Beau

The staff are fantastic! Very friendly and extremely hard working

Business Partner

6/10

Pleasant

08 Feb 2026

Anil

It just a three star hotel not much to expect , just the staff was very helpful and breakfast was good

Leisure Friends

6/10

Pleasant

07 Feb 2026

Lucius

Very nice staff, command and understood English well. Good AC, however, room was dated, mold in bathroom, far from city center.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Benjamin Oliver Dale

Overall good hotel.

Leisure Self

2/10

Poor

20 Jan 2026

Sirasak Sara

The rooms are so outdated. The room smells. The bed is so hard. It felt like i was sleeping on the floor. I was very disappointed since this is a Novotel but it felt like a cheap hotel.

Leisure Family

10/10

Exceptional

13 Jan 2026

Thongpleo

Great place to stay.

Business_and_leisure Self

10/10

Exceptional

08 Jan 2026

Jackrit

Everything was great during my stay nothing was bad, although I said breakfast was 5 stars I did not try but I did order food at the bar which comes from the kitchen and I based off from it, reminds me of food you would get at a sheraton or marriott.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Kameron

We didn't eat at the hotel

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

cai

Excellent overall. Novotel is a great set up and value for money.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Regina

Great place, amazing breakfast!

Leisure Friends

10/10

Exceptional

25 Dec 2025

Benjaman Arlow

The entire experience from management to all the staff in ever corner of the hotel, while staying with our new friends at the Novotel in Bangna Bangkok was superb! Thanks!

Leisure

10/10

Exceptional

19 Dec 2025

Benjamin

Great

Leisure Self

10/10

Exceptional

18 Nov 2025

Jorge

Best breakfast buffet in Thailand

4/10

Poor

17 Nov 2025

Sujitra

Poor condition ,

Friends_and_family Family

8/10

Excellent

15 Nov 2025

Michael

Good hotel at a fair price, slight old and could definitely use a refurbishment of the rooms

Leisure Self

8/10

Excellent

14 Nov 2025

Mohammad

Staff were amazing and went above and beyond to make our stay pleasant and comfortable.

2/10

Poor

19 Oct 2025

Wing fan

The hotel is old and the facility is not under good condition

Business

8/10

Excellent

08 Oct 2025

Erich

all ok

Friends_and_family Friends

8/10

Excellent

04 Oct 2025

Watchara

Very convenient

8/10

Excellent

17 Sep 2025

BUTCHI

Quiet location but outside the city. Public transport is not available easy. You have to relie on grab taxi all the time.

Leisure Friends

10/10

Exceptional

11 Sep 2025

Jennifer

My family enjoyed our short stay. Quiet and clean. Beds were comfortable as well.

Leisure Family_with_children

10/10

Exceptional

31 Aug 2025

Arun Kumar

Stayed with family of 4, very clean and well maintained. Staff went above and beyond to accommodate our asks. Will definitely recommend for families traveling with kids.

Leisure Family_with_children

8/10

Excellent

08 Aug 2025

Jose Angel

NA

4/10

Poor

17 Jun 2025

Ryo

NOVOTEL is I thought that one of the good hotel in all over the world but the one I stayed is very bad , especially all the fanitures are so old , room is dirty, bath tab so small and smell bad . Spent $110 is too expensive. Worst experience

Friends_and_family Friends

8/10

Excellent

26 May 2025

Sophia

The only problem was the Air condition kept coming off during the night which made the room very hot and interupted my sleep. I had to get up and put it back on! Sighhhhh

10/10

Exceptional

02 May 2025

Benjamin Oliver Dale

Good.

Leisure Self

4/10

Poor

07 Jan 2025

stephan

Unfriendly, \"cold\" atmosphere

Friends_and_family Friends

6/10

Pleasant

05 Jan 2025

Ugyen

I have booked the hotel with my two kids and they didn’t even have extra blanket for us.

8/10

Excellent

02 Jan 2025

wayne

Very nice hotel with nice staff

Leisure Partner

10/10

Exceptional

30 Dec 2024

Tim

Good value

10/10

Exceptional

17 Oct 2024

Robert

Clean. Comfortable bed.

10/10

Exceptional

13 Oct 2024

Matiur

Very good service

Leisure Family

10/10

Exceptional

09 Oct 2024

Pratap

Staff were fantastic. VFM for the quality of hotels.

Leisure Family_with_children

6/10

Pleasant

20 Sep 2024

Mike

?

6/10

Pleasant

20 Sep 2024

Mike

Bad location

Business Self

10/10

Exceptional

11 Sep 2024

Gerald A

The property was very clean and the staff was respectful and friendly.

Leisure Partner

2/10

Poor

05 Sep 2024

Phasouk

Upon arriving and checking in. We didn't get the warm and welcoming at 5pm. When we checked in the room, it was not as describe in photos. Really updated furniture. We than, we out for dinner and go restaurants were far from hotel. not walking distance. Upon returning to hotel room, we used the toilet in the master bathroom. It didn't want to flush and the water in the toilet ran all night.

The next day, I wanted to take a bath and the tub was so dirty and had so much mold. She I called to the front desk around 10am and let her know.She was not help, I wanted to see if she can move me to a different Novotel hotel. She mentioned she couldn't help me since I booked throug Expedia and I need to contact them.

Long story short. I didn't to check out the room earlier as when the management returned my, since they heard from Expedia. Her comment was why didn;t I call last night about the toilet so we can fix it. I told her, by the time we came back from dinnder it was late like 11pm and I thought it could wait until the next morning.

The fact she would talk to a customer this way, I knew I was not going to complete by stay. My experience at this location was bad: (

Leisure Family

8/10

Excellent

24 Aug 2024

Matthew

Good stay. Convenient for near the airport. Nice bar and great buffet at the restaurant. All round good value

Leisure Partner

8/10

Excellent

31 Jul 2024

Kevin

Will stay here again

Enjoyed our time here. My 3 time at this location

Friends_and_family Family

8/10

Excellent

29 Jul 2024

Kevin

will stay here again

nice hotel with great staff, for us this is a great location.

Friends_and_family Family

10/10

Exceptional

22 Jul 2024

Kevin

Will be staying here again.

Enjoyed my stay. I have already booked this hotel again.

Business Self

10/10

Exceptional

10 Jul 2024

Gregory

Nice quiet room. Pillows were a bit tall for my taste but other than than Inhad an enjoyable stay and breakfast.

Leisure Family

10/10

Exceptional

10 Jul 2024

Joseph Renz Marion

It's nice and near the Yellow BTS station

10/10

Exceptional

04 Jul 2024

Ann Marie

Great staff, great location. Nothing not to like 😊

Leisure Friends

8/10

Excellent

16 May 2024

Pete

I would stay here again

Leisure Self

10/10

Exceptional

11 May 2024

Melanie

👍

Leisure Family

4/10

Poor

23 Apr 2024

Timothy

I booked the hotel thinking it was in the Sukhumvit area and I wanted a suite style room. The hotel is in the middle of nowhere with nothing in walking distance. They had no microwave in the room and a very small refrigerator. I stayed for two nights and then changed hotels. I was told i would be refunded within two weeks for the 16 days that were paid for at check in. I am still waiting for the refund almost 3 weeks later. I Do Not Recommend

Leisure Self

8/10

Excellent

15 Apr 2024

Choon Hiang

Nothing

Business_and_leisure

8/10

Excellent

16 Mar 2024

alberto

BKK

Room was Ok , bed and pillow perfect ! Noise from the traffic quite heavy ! Neighbour door banging heavily when entering or getting out
Breakfast excellent but waitresses distracted

Business

10/10

Exceptional

03 Feb 2024

Ronald

Very nice place and great staff. 5 minute ride to Train night market. You really can’t walk anywhere just take a grab cheap and safe.

Leisure Partner

10/10

Exceptional

09 Jan 2024

Shea

Was close to public transport, hotel was clean, safe and staff was great

Leisure Family_with_children

6/10

Pleasant

20 Dec 2023

Tsuei Hua

Not many store outside.
Not near public transport.
Only way to go out is by taxi/car
Good if want visiting friends near that area.

Leisure Family

8/10

Excellent

12 Dec 2023

elly

Difficult to take public transportation, and far to downtown

Leisure Family

10/10

Exceptional

05 Dec 2023

Kenneth

The most appealing thing about your hotel is the staff before arriving at your hotel i had all my money and cards stolen in Amman Jordan when the staff at the hotel became aware of my situation the staff couldnt have been more helpfull from the manager to the porter out the front of the hotel .Especially Salfee the porter who delivered me to the shopping centre to collect emergency money from Western Union upon leaving his vechile he gave me some cash which i didnt think i would need however i could not find the bank and had to get a taxi back to the hotel with Salfees money the next day he came on his day off with his wife and child and took me in his own car to the shopping centre to find the bank even he had trouble finding it so by myself i didnt have a hope of finding the bank others who helped me were the girl at recption who spoke very good English the man in charge of the dining room who gave me a free meal when i still had no money and of course the manager so you can see why i can not speak highly enough of the staff at the hotel i have paid backSalfee the money he lent me with interest and told him he must learn english and he will go a long way with the attitude towards his work and customers he has thanks for everthing Kenneth Ballantyne

Leisure Self

8/10

Excellent

29 Sep 2023

Alissa

The staff were excellent and room comfortable. We were disappointed with pool and outside facilities as looked dirty and unused. Breakfast was not as fresh or as much variety as other novotels we have been to but again.the staff were excellent . When we needed to use the shuttle it was very easy to coordinate and enjoyed the fresh bakery items.available for purchase. Thanks.novotel

Leisure Family_with_children

8/10

Excellent

05 Sep 2023

Bobby

Very good

6/10

Pleasant

16 Jun 2023

Timothy

Must Try Harder

Staff are friendly enough but yhe hotel is dreadfully tired. Rooms are dated and in need of some serious attention, food was at best average and the prices a bit steep for what you are getting.

Partner

8/10

Excellent

21 May 2023

Abel

Good for Early Departure Flights

Quiet, and near to airport, albeit much farther from city centre.

Business

10/10

Exceptional

22 Feb 2023

Napaporn

Clean room, staff friendly and helpful

Business Friends

6/10

Pleasant

08 Aug 2022

Zarrin

Could be better

The staff was excellent. I came for a conference at BITEC and it was not close. I should have chosen one which is close to BTS as there was not even an option to walk around the place. There is nothing close except a fuel station. The room service has a very selective menu and does not cater to Muslims so for me it was like I am in quarantine. The minibar was empty which I do not understand when you have the guest's credit card on record. Two bottles of water means, I had to call room service for a mere soft drink.

Business

4/10

Poor

25 Mar 2022

munir

empty minibar, no room service, no spa, no bar

Business Self

4/10

Poor

28 Feb 2022

Anthony

Very disappointed to arrive and find the pool closed, \"for maintenance\". After checking the pool area it was locked and the gardens in disrepair. It had clearly not been open for a long time. A staff member told me it had been closed for 2 years which was quite believable after seeing it. Yet the hotel has not alerted people in its booking ads and pictures that is has NO pool that functions.
Note, the hotel itself is nice BUT its isolated and set back off to the side of a very busy road to which you can only turn left when leaving and can only enter the hotel from one direction to enter. (unless you take poorly sealed back streets through a factory area at the back of the hotel). Thus, convenience (7eleven) and shopping is hard to get to and too far from the hotel. Overall, would not stay here again even if the pool was open!

Leisure Partner

10/10

Exceptional

25 Feb 2022

Apichart

Good recommend

Business_and_leisure Family_with_children

6/10

Pleasant

24 Dec 2021

Lawan

It’s a little old and very far from everywhere. Not a walking distance to anywhere.

The room was small but clean. The bathroom way too small. Feel like I’m Japan it’s that tight.

There electrical not many options. There was only 2 plugs and can handle Europe plug a bit difficult for Thais or American’s plug no usb plug which I’m honestly disappointed.

Oh hair dryer were great.

The staff were friendly and speak good English.

Leisure Family

8/10

Excellent

08 Mar 2020

LIM

Good price and room

Clean and nicely designed room, very comfortable bed.

Self

10/10

Exceptional

04 Mar 2020

Verified traveler

Very nice prompt professional service and reasonable price.

Friends_and_family Family

10/10

Exceptional

03 Mar 2020

Verified traveler

The hotel was nice and professional prompt service.

Friends_and_family Family

10/10

Exceptional

02 Jan 2020

Verified traveler

Comfy room with great breakfast

This was my first time staying in a Novotel so I wasn't sure what to expect but had quite high hopes. The hotel didn't disappoint, the interior is very stylish, staff were polite and friendly,were able to give advice and help us with transport. The room was very comfortable, free fruit were a bonus. All was clean and worked well. Location is not perfect as one needs to take a taxi or a free shuttle (only 1 in the am and 1 in pm)to get to a mall/downtown but that wouldn't put me off staying there again. Breakfast was fab too!

Business

10/10

Exceptional

31 Dec 2019

Verified traveler

This property is good for shopping at Mega BangNa. It is also good if you don't want to stay in the City of Bangkok and more on the outskirts. It's about a 20 minute ride to airport.

4/10

Poor

09 Dec 2019

YH

I stayed at Novotel before and was given one of the renovated rooms/ floor. I didn't realise that not the whole property was renovated. When I booked this time, I was given a room that was filthy, old and smelly. There was mould stain in the sink and bathtub grouting. Big stain marks on the table. I asked reception to change me to another room letting them know I was a member of Le Club which Novotel was part of to which they rudely informed me that as I booked through expedia, I am not entitled to any benefits of Le Club and wouldn't change my room until I demanded it. The bar service was slow and often forgot our orders unless promoted. Overall a very disappointing stay.

Leisure Friends

10/10

Exceptional

05 Dec 2019

Verified traveler

Thank you very much to all the staffs. Very kind and helpful!

Leisure Partner

8/10

Excellent

02 Dec 2019

Verified traveler

Good to stay

Comfortable stay , friendly staff

Friends_and_family Family

10/10

Exceptional

30 Nov 2019

Verified traveler

overall a nice experience, novotel always deliver!

Leisure Partner

8/10

Excellent

09 Oct 2019

Verified traveler

Convenient and near my business partner office, easy to reach

Business Partner

8/10

Excellent

14 Sep 2019

Andrew

This hotel has only a morning and evening shuttle service to the malls and BITEC for the Medical Fair on 11-13 Sept. There are no amenities to shop or any convenience store nearby. We have to get to Mega Plaza Bangna or Central Bangna to get any groceries and look for good restaurants. Our biggest nightmare is the shower, we did not have a shower with a flexible hose. it is a fixed rain type shower, very inconvenient to shower if we need to clean different parts of the body. We need a flexible hose type. In the end, we bought a pail from Mega to collect water and wash different parts of the body. Very Very inconvenient. On the first day, when we check-into the room, there was no drinking water in the room, I took a bottle from the fridge, thinking that it is free but have to pay 91 Baht instead. I know we are entitle to 2 glass bottles of water but did not get this on the first day. Please correct all these. Thanks.

Business Partner

8/10

Excellent

13 Sep 2019

Verified traveler

No shopping center around the Hotel. No small store inside the hotel.TV has a very limited selection with no pay per view. They have only two restaurant inside the hotel Buffet and Chinese restaurant only.

Business Self

8/10

Excellent

04 Sep 2019

Yong Chuan

Overall it is good. Front desk service can be better during check out.

8/10

Excellent

19 Jun 2019

Malcolm

Hotel was nice, buffet was decent, location is not ideal and kind of far from everywhere. Smal issue was I had to keep calling Housekeeping for dental kit everynight

Business Self

2/10

Poor

18 Jun 2019

Verified traveler

Lousy hotel despite being under the Novotel brand

Room was old and poorly maintained. Stains everywhere. Very worn out. Toilet was horrible, the shower was not working and the tap was vibrating vigorously when switched on.

8/10

Excellent

01 May 2019

Verified traveler

Location is good for people going to industrial area as it is next to highway that like to outer road. However there are nothing nearby within walking distance.

Business Self

8/10

Excellent

28 Apr 2019

AKI

it was nice, clean. stuff is nice. And there is the pool to relax and enjoy.

10/10

Exceptional

24 Apr 2019

Verified traveler

Finally the renovation was finished. It has a gym and squash court, excellent!! it also has good Thai massage.

Business_and_leisure Family

8/10

Excellent

03 Apr 2019

Peng Cheau Patrick

Value for money

I had requested for the new wing with renovated room and the front desk was kind enough to do so. I had been putting up here many times since last year and this is the first time I feel good. Location is not convenient to find food.

2/10

Poor

03 Apr 2019

Verified traveler

very small room , bath room his very big door, which on the way if some one using the sink

Business_and_leisure Self

10/10

Exceptional

22 Feb 2019

David

Best hotel in this area

My second stay here in 6 months. Perfectly located for my business needs. Room seems to have been updated recently and was new-ish and clean. Brekky is good.

10/10

Exceptional

22 Jan 2019

TENG

Novotel Bangna very good hotel and about the best

Very happy with this hotel but hard to book for March.

8/10

Excellent

09 Jan 2019

shirley

A little further out from airport to what was said but still good value took about 30 mins to reach airport.
Everything was good for the stop over only issue was the food in restaurant.

The chicken was off and when spoke with waiter he agreed but tried to charge us for the meals less one meal as we ate the chips only thought this was a bit of a joke as wanted the chicken as it was part of the main meal but they eventually knocked off bill and we payed for drinks .would stay there again and give it one more chance as do believe it was isolated incident.

Family

10/10

Exceptional

30 Nov 2018

Verified traveler

Great view from the room, able to see the sunrise in the morning! The room was bright and clean as well. Would go back again!

8/10

Excellent

28 Nov 2018

Verified traveler

The hotel was good but personally I think it is suitable for people that in business trip. Was a bit out of town and not so accessible to public transportation. Although shuttle is provided, it is just only twice a day. Overall good hotel to stay.

4/10

Poor

22 Nov 2018

Frank

The towels were not changed so I only had 1 towel

8/10

Excellent

16 Oct 2018

Anne

Very nice including breakfast but a little away fromairport