Hotel Iscla

Italy , Brescia
MONNO, Via Tonale 6
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100 reviews shown

2/10

Poor

12 May 2026

Lawrence

the hotel was not ready fro guests. pool was not open, room smelled of paint, no water or ice. Front desk were dismissive of our concerns

Partner

2/10

Poor

09 May 2026

Kevin

The ac in the unit didn’t work entire stay. We called routinely many times and they refused to switch our room. It was 78 degrees in the room entire stay and unbearable to sleep. Terrible experience all around and all they offered to give us was $100 off one night - and the room was close to $500 per night! Would’ve rather have slept in my car.

6/10

Pleasant

09 May 2026

Domenic

This property is still undergoing major renovations. The new furnishings are lovely and tasteful. However, there's still LOTS of work to be done. A lot of little things aren't ready or working yet. Faulty room keys, non- working elevators and whirlpool, no handsoap in the bathroom, no ability to order from the bar and charge your room. At 5:45 am there was a beeping noise out side my window. I think it was the workers staging a project. I had to call down to Front Desk to get the beeping to stop. The Tuck Shop - where you can purchase coffee and a snack is only open a couple hours a day. The bar isn't fully stocked. That said, the staff are all very kind and helpful - as much as possible. The spa is well-appointed and a worthy addition to the property, but the upbeat music from the pool area seeps into the spa area and clashes with the soft new age music playing there. It's going to all eventually be wonderful. Hotel Viking just needs some time.

Partner

10/10

Exceptional

12 Nov 2025

Kelly

The room was very clean and spacious. The staff were friendly and welcoming. The atmosphere was warm and inviting yet elegant. It was walking distance to all of the downtown activities that we enjoy and also to the Cliffwalk. We enjoyed everything about our stay! We will definitely visit again!

Leisure Partner

8/10

Excellent

07 Nov 2025

joan

The room was very clean, the staff were very friendly. The only minus was the bathroom, only a bowl sink with no area to place anything at all.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Kevin

We had a great visit at Hotel Viking. The only downsides were the bathroom in our room was very small, and the hot tub in the pool area was not working.

Leisure Family

8/10

Excellent

30 Oct 2025

Linda

Staff was attentive- the facility could use a refresh

8/10

Excellent

29 Oct 2025

Anna

Our room was very clean and the staff was very accommodating. The front desk was always willing to answer questions, and make suggestions on where to visit during our stay. Mark was particularly kind and gracious while we stayed :)

Leisure Partner

4/10

Poor

26 Oct 2025

Tracy

Tracy

Hotel was a disappointment.. service at bar awful, service at front desk slow and just not wait what you expect from such an expensive hotel .. for price not worth it .. charged a cleaning fee for animal who his crazy no hotel did that .. service overall terrible .. many people checking out this lot said same ..

Friends_and_family Family

6/10

Pleasant

26 Oct 2025

janelle

The hotel was within walking distance to Thames Street, which was a perk. The hotel was very clean. Unfortunately, though this stay was disappointing. Especially given the money that was spent for a nights stay. The room was so loud from AC/heating units that you could hear it from down the hall. I thought we stayed in the hotels utility closet. The bar cocktails were a miss and didn’t even finish them. I am not sure I would stay again even if a nights stay was half the price it was.

Leisure Friends

10/10

Exceptional

25 Oct 2025

Luis

Lovely place

Leisure

4/10

Poor

25 Oct 2025

Courtney

We stayed at Hotel Viking years ago when we got married and remembered the hotel very differently. The room was clean but cramped. The bathroom was so much worse. My husband is tall, and could barely maneuver around in the bathroom. We opted for breakfast in the restaurant one day, and it took a very long time to be served despite there only being 2 other tables at the time. Someone else must’ve complained because a manager came over. Things moved quicker, but our food was cold and unenjoyable. The place is older and decorated very nicely, but it was not comfortable.

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Janelle

Hotel was sprawling property so it was a long walk (elevators and multiple sets of stairs) to get to our room from front desk. The pool was awesome. The hot tub was small and no bubble/jet action. The staff was lovely and helpful. Location is walkable but it’s a hilly walk. Electric car charges were out of service 👎

Leisure Family

10/10

Exceptional

21 Oct 2025

Amy

Such a grand hotel enriched in history and yet felt modern

Leisure

10/10

Exceptional

21 Oct 2025

Joseph

Beautiful visit to Newport.

4/10

Poor

20 Oct 2025

elizabeth

I was vetting the hotel for a wedding group- I paid $700 per night - there is no mirror above the vanity/
No waters in the room- I could go on- just not at all worth the money.

6/10

Pleasant

18 Oct 2025

Megan

Couldn’t see the ocean, hotel on the outside looks beautiful and grand inside is more run down than you would expect a hotel like that to be. The room was ok nothing to write home about. Could use some serious updating, paint etc. kind of expected the gilded age vibe inside and didn’t really get that. Would also like to note there is not much sound deadening between rooms could hear a lot of chatter from hallway and a joining room. Room above is sounded like they had lead shoes on. Overall it was not bad although we did not spend much time in the room. Would we come back? Yes but because it is really convenient to everything down town walking distance. The valets were all super nice. Staff was friendly.

Partner

8/10

Excellent

17 Oct 2025

stephen

Front Desk staff were very average, no eye contact, no welcome, when we checked out again no eye contact or interest if we had a nice stay

Partner

10/10

Exceptional

17 Oct 2025

Mitchell

A perfect getaway weekend

The beds in the rooms were more than comfortable better than the standard bedding in chain hotel rooms.

Breakfast selections were excellent well prepared and delicious the dining area and the serving staff outstanding

Partner

6/10

Pleasant

16 Oct 2025

Kerry

The room was spacious and charming. But the bathroom left a lot to be desired. The toilet and shower were on one side of the hallway, and the sink was on the other side. There was clear water damage on the wall behind the toilet that had been addressed, but was a mess. And the side with the toilet and shower was tiny, you could barely fit to sit on the toilet.

Business Self

8/10

Excellent

15 Oct 2025

Alejandro

The air conditioning was very noisy

Business

8/10

Excellent

13 Oct 2025

Logan

Loved the cafe for breakfast and lattes. Great, fast service.

Friends_and_family Family

8/10

Excellent

08 Oct 2025

Hilary

Iconic hotel near everything. The staff were great. Rooms are comfortable. Needs updating. Nice bar area. Great hotel.

Leisure Friends

6/10

Pleasant

08 Oct 2025

Angela

Location perfect , rooms need an update of charging those prices
Bar area not great but staff and location fabulous

Leisure Partner

6/10

Pleasant

07 Oct 2025

Andrew

Needs renovation badly. Beautiful exterior but as you walk in, it looks to be a cheap renovation trying to make it modern but not succeeding. Our room was lovely. Our bathroom on the other hand was less than lovely. The tub was all torn up the tile horrible. It looks like they attempted to tile it at some point. There were cracks in the floor and mismatch tiles. I would not expect this for $500 a night.

Leisure Friends

8/10

Excellent

05 Oct 2025

Christie

Beautiful historic hotel in a quiet but convenient location in Newport. Most of the hotel and rooms have been updated and are very nice but the bathrooms still need work. Very old style bathtub/shower and tile that could easily be replaced to keep up with everything else. Other than that, it's a very nice stay.

Leisure Partner

8/10

Excellent

27 Sep 2025

Sharlene

The staff was very helpful and friendly.
The food in the resturant was superb.
The town trolley stops on the hotel corner.
There is a cute coffee, pastry, sanwich cafe across the street.
The rooms are fairly small and the furniture a little worn.
All in all, a great 3 days.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Amy

The best location in all of Newport. A beautiful walk to the shops on Bellevue Ave and Thames Street. The hotel is luxurious and the most comfortable beds.

Self

10/10

Exceptional

24 Sep 2025

Cynthia

Overnight stay

Wonderful staff.
Beautiful room.
Small bathroom/shower but
Hurt our stay.
Hope to go back next year after renovation

Partner

10/10

Exceptional

24 Sep 2025

William

The hotel was clean and perfect location! We enjoyed our stay and would come back.

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Mary

historical setting- setting was perfecdt

4/10

Poor

15 Sep 2025

arthur

Old and needs major renovation

Leisure

6/10

Pleasant

15 Sep 2025

Eric

The staff was excellent. Especially the wait staff for the rooftop bar. However, for $800 / night, I expect more. First, we were put in basement level rooms with no view whatsoever. The AC was either full on or off which made it either freezing or hot with no in between. Our friends in another room had no AC the 4 nights we stayed. The sliding bathroom door in our room was very heavy and tight, it was incredibly hard to open or close. My wife couldn't shut the door if I wasn't there as she couldn't open the door once closed. We did not plan to use the spa but went to see what it was like. There was a film over the top of the water and it was very murky, I wouldn't dare to put my hand in it. I have stayed in better places in Newport for much less. I would visit the rooftop bar, but will never stay there again.

Leisure Friends

10/10

Exceptional

15 Sep 2025

oumayma

I love everything about this hotel: the location, the aesthetic, the staff—everything was perfect! I will definitely be back.

Leisure Friends

8/10

Excellent

13 Sep 2025

Michael J

This property is due for a remodel. Apparently this is coming up soon. Although the room was clean it was very old. Not very well thought out.... No garbage in the bathroom and a fan that turns on with the light switch in the separate bathtub shower / toilet room. It was extremely loud and annoying especially going to the bathroom in the middle of the night when someone else is sleeping. The closet space for clothing to hang was extremely small and not very usable. Also when we came into the room one of the ceiling tiles was removed and you could see the pipes in the walls. The coffee maker leaked water all over the dresser counter.... Had to remove the glass top off the vanity to clean it all up.
So overall we were not very impressed. We also had to call down several times to get some extra coffee sent up. When we were in the bar area ordering food a huge beetle type bug crawled across the countertop..... Not sure exactly what it was....??
Great location and very walkable area. It is about 10 minutes down to the Newport Marina. I am not sure we would stay here again.. maybe after the remodel we would give it another chance but NOT LIKELY LOL.

Business_and_leisure Partner

8/10

Excellent

11 Sep 2025

MARK

Staff was very friendly and hotel location was short walk to most shops and restaurants. Older hotel so condition of a few things is dated.

8/10

Excellent

08 Sep 2025

Richard

Pricey for What You Get

Gorgeous old hotel…small room with out of date bathroom

Partner

10/10

Exceptional

07 Sep 2025

Lisa

Nice upscale hotel near International Tennis Hall of Fame. Where the players stay during the Newport Open. Nice rooftop bar/lounge area

Family

10/10

Exceptional

06 Sep 2025

deborah

Hotel Viking was great. Newport is such a fun walkable town.

Leisure Family

8/10

Excellent

06 Sep 2025

Kevin

Centrally located, staff was friendly and helpful

6/10

Pleasant

06 Sep 2025

CINDY

I wont be back

10/10

Exceptional

05 Sep 2025

Courtney

Loved the location and the character of this property.

Leisure Friends

6/10

Pleasant

04 Sep 2025

Verified traveler

Not as impressive as the photos

From the view of this property online, I was expecting much more. It is a beautiful old hotel that was renovated not that long ago - but is clearly in need of more work.

The interior still feels worn, the rooms in particular. Most disappointingly was the mattress - it was an old spring mattress and our springs were damaged near the top so your head curved downward even when using your pillows (which were also terrible).

Overall, for the prices charged here, I wouldn’t go back.

Friends_and_family Friends

4/10

Poor

02 Sep 2025

Ruslan

Hotel need to be updated

10/10

Exceptional

01 Sep 2025

Lillian

Beautiful area and hotel

Leisure Partner

8/10

Excellent

30 Aug 2025

Evelyn

Details are important

The hotel is beautiful, and the location is great, but the AC in our room wasn't working properly, so we couldn't rest. It was a nightmare.
Our room had a sofa bed, but no linen in the closet, as usual. We had to wait for someone to come with the pillows and blanket. We had just 2 towels, but we were 3 people in our reservation, so I called again a the next day to get a towel for our son. Just details, easy to fix, but very annoying... My conclusion is that our Suite wasn't ready, but we did check at 4pm, it wasn't an early check in. Maybe they just need more staff to supervise better,

Friends_and_family Family

8/10

Excellent

29 Aug 2025

Claudine

The historical hotel is still regal and elegant. The dining options were delicious.

Family_with_children

10/10

Exceptional

29 Aug 2025

Timothy

Birthday weekend with the Tennis Legends

Absolutely wonderful Birthday weekend for my wife. Hotel was stunning and staff friendly and very attentive. Seeing Tennis Legends at the Hotel was an added Bonus!

Partner

8/10

Excellent

28 Aug 2025

Thomas

Bathroom door did not close. Bathroom tiles not fully attached to wall near toilet. Television did not function properly. Fire pits at roof top bar did not all function. Staff was wonderful

Leisure Partner

10/10

Exceptional

24 Aug 2025

Sarah Jane

Great stay in Newport!

This hotel has beautiful rooms. it is in a great location.

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

Melissa

Leisure Partner

10/10

Exceptional

23 Aug 2025

Pallyanna

The Hotel Viking offers a mix of modern and vintage design, with a warm and welcoming atmosphere. The staffs are friendly and efficient. Its location is within walking distance of the newport mansions, restaurants, shops and cultural sites. This elegant hotel serves as more than a stay. You feel like you’re stepping back in time while still enjoying the modern comforts the hotel has to offer.

Leisure Family

10/10

Exceptional

23 Aug 2025

Katherine

Absolutely loved our stay. The front desk found out it was my daughter’s 18th birthday and they sent us cake. It was a great gesture and made our stay even more special. The hotel is gorgeous and there’s a nice feeling of history that is so fitting for the vibe of Newport.

Leisure Family

8/10

Excellent

21 Aug 2025

Michael

Reliable Harbor, at Newport !

Always a Great stay at The Viking ! Great Location, Great People !

Partner

6/10

Pleasant

21 Aug 2025

Danielle

Very disappointed, especially given the price. My husband called it a dump. I don’t think it was that bad but 100% not worth the cost.

Leisure Partner

6/10

Pleasant

20 Aug 2025

Ryan

Coming to Newport for over 15 years and have always stayed at the Viking Hotel. Over the past two years from Covid I believe staffing has become more difficult and more stressful since the quality of employees has dropped significantly.
This has been for years an amazing experience but I’m unfortunately will be looking for other locations in my future for Newport.

Leisure Family

4/10

Poor

20 Aug 2025

Mitchell

Our stay at The Viking Hotel was very disappointing. We were placed in a “dog-friendly” room that had visible pee stains on the floor. The room itself was outdated, old, and poorly maintained. Despite the hotel knowing we had a baby with a stroller, they put us down a full flight of stairs with no elevator access, which made things extremely inconvenient.

The pool, while nicely designed, was freezing and basically unswimmable. On top of that, valet parking was an unnecessary $45 per day—even though the hotel owns the lot—making it feel like an unjustified extra charge.

Overall, the rooms are far too old and in desperate need of renovation. The property does not match the standards or value you’d expect for the price. Unfortunately, I cannot recommend staying here

Leisure Family_with_children

10/10

Exceptional

19 Aug 2025

Jennifer

Property and staff were great. Very convenient to all sights. Free water is nice. However, be aware that parking is $50 per day and there is also a daily $45 resort fee! Not sure if this the case everywhere. Still, great place to stay in Newport.

Leisure

4/10

Poor

18 Aug 2025

Kerry

When we checked in our room was still dirty. There were cheerios on the floor. Our fridge was leaking water. The heat was on so our room was at 80 degrees. The internet was out for two nights. For as expensive as the rooms are, you get no included breakfast, the cafe charges over $10 for a bacon egg and cheese sandwich that’s McDonald’s quality. The downstairs bar tender was very rude and dry. He seemed absolutely miserable to be there. The room service staff never came to clean our room the entire stay, or if they did it was not noticeable. There were multiple events happening which would be fine if the events didn’t cut off access to the 24/7 gym and the pool. For half of our stay these amenities were inaccessible, which again for the price tag is huge let down. The redeeming qualities are the wonderful front desk and valet staff. They were all very kind. TL;DR, could get much better quality at a lower price. Would not recommend.

Leisure Family

10/10

Exceptional

17 Aug 2025

robert

Great trip

8/10

Excellent

17 Aug 2025

Michael

Great location and very walkable. Room and bathroom felt a little run down. Zero water pressure in the shower, which made washing hair a little problematic. I do not think I would stay here again due to the high cost for what you get. I think there are other options just as convenient in walkable for a better price.

2/10

Poor

16 Aug 2025

Robin

They canceled our reservation after we booked and paid with two hours notice via email without even a phone call

Leisure Family

10/10

Exceptional

15 Aug 2025

Rosemarie

Great place

6/10

Pleasant

14 Aug 2025

Stephanie

Older hotel just need a little love

Hotel was nice but older. Was in an older room. Had to call down about ac. The ac unit is held up by a stick I would find something else instead of the stick. Went he unit cut on/off it was very loud. The bathroom mirror should be moved over you couldn’t stand in front of the mirror unless door was closed, but then you would get hot in the bathroom.

The restaurant was nice but the outside fireplaces or options for space heaters weren’t working. They should always be working.

The restaurant accommodates my daughters severe food allergies as did room service.

The directions inside the hotel to roof bar or other things were a bit confusing.

45 a night valet with in and out privileges was nice.

Friends_and_family Family

8/10

Excellent

11 Aug 2025

David

Great location

10/10

Exceptional

09 Aug 2025

Nancy

Excellent location and extremely helpful and courteous staff.

Leisure Family

6/10

Pleasant

07 Aug 2025

Elizabeth

My reception at the front desk was lukewarm at best. Our room was small, right next to the elevator and overlooked the satellite dish but we were too tired to ask for a change, so I will own that. The bed was comfy, but the cooling unit made it impossible for us to sleep comfortably. It blasted arctic air until the desired temperature was reached, then shut off completely until we were too hot. Finally we just shut it off and slept without sheets.
On the plus side, after the initial front desk encounter, the staff was warm and helpful, especially Mark at the bar.

Leisure Partner

10/10

Exceptional

06 Aug 2025

Maritza

Great location and hotel.

2/10

Poor

05 Aug 2025

HOWARD

Asie from this hotel's age, there is nothing charming about it. It is overpriced and at the price they charge lack the amenities and services one would expect.

While, the parking is convenient and is on the \"main drag\"the attention to detail is shocking. Their menu offering is limited and, if it were not in Newport, it would be out of business.

The carpeting is old and not fitting with the rest of the hotel. Their staffing levels are inadequate and the menu offerings are poor. In fact, even the menus show a lack of detail.

Save your money, go to a Red Roof Inn and take an Uber when needed, you will have a better experience.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Maureen

This Hotel is great. High end, despite its age. Location is central, making lots of activities walkable. But in/out Valet was available if driving. It is an interesting property. Really enjoyed it and Newport!

6/10

Pleasant

02 Aug 2025

Thomas

Rooms are clean and bedroom part refreshed. Bathroom was small and old. Sink on one side of hall, shower on the other.

Leisure Family

10/10

Exceptional

01 Aug 2025

Rebecca

Staff was all polite and welcoming.

10/10

Exceptional

30 Jul 2025

William

The Hotel Viking was excellent and we are looking forward to coming back in the future.

Leisure Partner

10/10

Exceptional

28 Jul 2025

laura

Always love our stay at Hotel Viking. They have a great rooftop, great breakfast and bar downstairs. Unbelievable front desk staff and valet. Can’t wait to return

Leisure Pet

6/10

Pleasant

26 Jul 2025

Julia

It's a nice old hotel with character. Nobody cleaned our room both days. Check-in and check-out were badly handled, took forever, and no bill was sent: had to follow up. Management did try to address check-in problems and was responsive. But way too expensive for the experience we had.

Leisure Family

10/10

Exceptional

25 Jul 2025

Heidi

Great location and superior sercice.

Leisure Family

4/10

Poor

24 Jul 2025

Christine

Leisure

10/10

Exceptional

22 Jul 2025

Rami

8/10

Excellent

21 Jul 2025

Lara

Location

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

BREEDA

Wonderful location, great staff.

Leisure Partner

10/10

Exceptional

20 Jul 2025

barbara

Excellent-would definitely stay there again-staff was outstanding

6/10

Pleasant

19 Jul 2025

lee

Overall, it was a pleasant stay. The hotel was pretty and comfortable. However, the noise from the air conditioning and ventilation system was quite loud, which was a bit disappointing

Leisure Family

8/10

Excellent

19 Jul 2025

Natasha

Great location, friendly staff. Had to navigate some stairs once off the elevator to get to room - not a big deal for our family but could be an issue for those with mobility issue

Leisure

10/10

Exceptional

18 Jul 2025

Shawna Marie

The hotel staff was phenomenal! It’s a convenient location, walkable to pretty much everything!

Leisure

6/10

Pleasant

17 Jul 2025

Stacye

We were put in a room that was on the 3rd floor but even with that our floor shook with vibrations and there was a loud mortor sound all day and night. We asked the front desk to check it out and they said they did and fixed it but nothing was done. For the money this should have been made right. The hotel basically took off the $45.00 parking fee. Lastly the roof top bar is run down ripped cushions nothing special.

Leisure

10/10

Exceptional

14 Jul 2025

Nancy

The hotel and area were beautiful; however, I did not think the price, around $600 a night, was at all worth the stay. There were no additional perks, such as a welcome or nightly reception. With $45 a night for parking as well, it was a bit of a disappointment. We love the area, but will be looking for accommodations that seem more reasonable next time.

Leisure Family

10/10

Exceptional

13 Jul 2025

Maud

Beautiful historical property, in the heart of Newport. The room was spacious, the staff very courteous. We stayed only one night but I would highly recommend.

Leisure Friends

4/10

Poor

12 Jul 2025

Michael

Housekeeping didn’t show up one day and no cups or coffee another day. Long wait to check in at 1am

Leisure Partner

8/10

Excellent

10 Jul 2025

John

Very nice updated hotel. I’d call it classic colonial style. Great location. 10 min walk to Thames street and the piers with all restaurants on the water. Very happy with the location and super clean bedrooms and sheets/pillows. The only one con I can say is the 45.00/day parking. It’s pretty steep considering there are many spots and you’re paying for the room. That is the only negative.

Leisure Family

10/10

Exceptional

09 Jul 2025

VINCENT

We had a lovely trip and the hotel was so nice.

Thank you for the memories

Partner

6/10

Pleasant

09 Jul 2025

Anthony

Nice hotel but if you book through a 3rd party, they will CHARGE YOU $50 A NIGHT EXTRA when you check out. Kind of ridiculous. Was not aware of it when checking in. Also if you drive, there's no free parking, valet only as nd you have to pay an extra $45 a night for it.

Leisure Pet

10/10

Exceptional

09 Jul 2025

Marsi

Wonderful hotel in Newport !

I went to this hotel for a weekend in Newport with a friend and we had a wonderful experience. We loved having breakfast in the market. One day we took the hotel bicycles and rode to see the mansions. We were able to walk to the International tennis Hall of Fame and to the Wharf area for dinner. We could also walk to the Newport Art Museum, and the downtown area for some nice shopping. The hotel is convenient to everything. Our room was very large and comfortable. The staff was very friendly. I definitely recommend this hotel!

Friends_and_family Friends

6/10

Pleasant

08 Jul 2025

Lars

The hotel is starting to feel a bit dated, both in the rooms and the public areas. The rooftop bar was oddly hard to find and wifi was patchy. The staff was friendly and helpful.

Leisure Family

8/10

Excellent

07 Jul 2025

Tomasz

This place fits the vibe of Newport perfectly

2/10

Poor

07 Jul 2025

Jay

The air conditioning two night in a row didnt work. The room was almost 80 degrees and made it almost impossible to sleep. The only thing they did for us was credit the valet charge.

Leisure Pet

8/10

Excellent

06 Jul 2025

Steven

The bathroom sink in roon 225 was basically unusable, making even brushing teeth a chore. A bummer on an otherwise great trip.

Leisure Partner

6/10

Pleasant

06 Jul 2025

Allegra

Needs updating but I think they have plans to. I don’t like staying in the annex building and won’t anymore.

Leisure Family

10/10

Exceptional

05 Jul 2025

Mary

Beautiful, clean, wonderful location! Highly recommend!

Leisure Family

4/10

Poor

05 Jul 2025

Julia

We were sadly disappointed in our stay. The front desk felt rushed and unwelcoming. We haf a king room that has obvious eater damage in bathroom and adjacent wall. The water issue became clear when the ceiling started pouring water from the light fixture.
We took a video and notified the front desk, and was met with we can send maintenance, and I quote \"Maybe they can fix it.\" Or you can change rooms to a double queen. No apology or upgrade offered simply this is the only room we have to offer its up to you. Now I don't know anyone who would willingly stay in a room that has water pouring from the ceiling. I understand that it was a holiday weekend so therefore options would be limited, but with a high rating and a $650.00 price point one would expect more. We changed rooms with little fanfare or acknowledgement from front desk. I would certainly not stay at the Viking again ot recommend it to others.
Last year we stayed at a different hotel in Newport for $500.00 a night and had much more favorable experience.

Leisure Partner

6/10

Pleasant

05 Jul 2025

Kevin

It’s a fine hotel but for the price not worth it. The room is very small. The hotel is old although the upgraded a bit.

Leisure Partner