Lion Gate Hotel

Albania , Sarande District
SARANDÃ«, Rruga Jonianet
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100 reviews shown

10/10

Exceptional

06 Jun 2026

Yevhenii

Good

10/10

Exceptional

04 Jun 2026

Sunny

Clean room and great breakfast. All staffs are friendly

6/10

Pleasant

04 Jun 2026

Nikolay

I stayed about 5-6 times, location is very good for me, but every time I stayed..., weed smell somewhere, somehow, would get inside the room, hotel is unique, with big potential, but structure used to house military personnel, so it doesn't feel like a real hotel, its something between motel and hotel, it's functional.. kinda.. not always, but with a twist and imagination how to make it work. Hmotel front desk is a separate building with a restaurant built in, and also where they do breakfast bar with coupons you get from front desk when you stay.
Some room/s are deemed unsafe to break-ins, in my view, windows don't function or unlockable, others doors with giant gaps where my fingers get inside to open door that is locked but can be opened without a key,
(I was given this room and tried it .. and went back to the front desk to exchange for different room)

10/10

Exceptional

04 Jun 2026

Teresa

Old hotel but clean. We stayed only one night, as we were traveling through.

Friends

2/10

Poor

03 Jun 2026

Jeremy

I am extremely disappointed in my recent stay not only due to the staff and lack of they were extremely rude and it was like I was an inconvenience to them. Now the room wasn’t at all what I expected or what I paid for dust everywhere. No mini bar . Ummm no stoppers for tubs. Couldn’t get thermostat to go lower than 69 degrees. Chips in paint everywhere toilet seat was chipped up really bad. Microwave was very very old and took a very very long time to warm food. The knob to turn shower on was broken, the bathroom sinks were falling out… oh then the hostess told me that breakfast was a full blown buffet… I’m thinking omelette everything no it’s the same normal breakfast as every where else. I am going to send this higher up because I would like to know how this is going to be fixed and I tell you the pictures you have on the internet of the room I rented and the details then walk in total disappointment.. JEREMY BROWN

Partner

10/10

Exceptional

02 Jun 2026

Anthony

Great place

Family_with_children

8/10

Excellent

02 Jun 2026

Eartha

Wanted to enjoy the jacuzzi spa but it wasn't open on the hours that they said, the state was good just wanted to enjoy the spa.

Partner

8/10

Excellent

02 Jun 2026

Teresa

If you need a place to stay for the night traveling through it’s a good spot. Rooms are big, clean and staff was very helpful. We got in super late and we went to breakfast at 9:15 and they were already closing it so we missed it. The bath was so huge I couldn’t barely get in it to take a shower. It was overly large and weird and awkward. Other than that it was fine. Probably won’t stay for that reason tho the shower was bad.

Family_with_children

10/10

Exceptional

01 Jun 2026

Andreia

It was a very nice place , I liked it , I recommend

Family_with_children

6/10

Pleasant

01 Jun 2026

Ecaterina

The AC was a problem.
The breakfast was too basic , coffee was not good.

10/10

Exceptional

31 May 2026

Karina

From check-in to checkout everything was great! The room was super clean, location was convenient, pool was nice and clean and even a delicious hot breakfast. Every staff member we interacted with was friendly and kind. I will be back, thank you!

Friends_and_family Family

10/10

Exceptional

31 May 2026

Andreia

I liked this place a lot , the only thing that I don’t quite like was that the Temperature was set by then and only below 60 it would automatically turn on but if it’s above 60 it would be off even though you feel cold , it wasn’t that bad but I just wish I could control the heating ! Our room was very good , clean and cozy, I liked that there was a tv and a fridge in the room , coffee maker and microwave , I liked it a lot and it was worth to pay the price , and wasn’t even that expensive in my opinion

Family_with_children

10/10

Exceptional

30 May 2026

Linda

rooms are always clean, breakfast is great and I feel safe

Pet

10/10

Exceptional

29 May 2026

Carmen

Great stay

Partner

4/10

Poor

27 May 2026

Hakan

Old faucets in the bathroom were not working well. The faucets of one bathroom were shut off. Looking under the cabinet, I realized why. The valves were turned off and there was a wet towel. I tried to turn the valves. I was immediately sprayed by water thanks to a hole in the pipe from the valve to the faucet !!!
I had to keep the water shut off. I immediately contacted the front desk. I was told they didn’t have a maintenance person available, but would come and fix it the next morning. I was out the whole day for the next day. When I came back at night, I thought the problem would be fixed.
Wrong - nothing was done. Not a note either.
That was rather disappointing!
I didn’t bother calling again as it was late and I was leaving the next morning.
Besides the bathroom issues, there was a lot of dust on the nightstand. Clearly cleaning was on par with the bathroom fixtures - not good!

Family_with_children

2/10

Poor

26 May 2026

Wilmer

Pesimo servicio, el empleado de recpcion era un Moreno y nos atendio enojado, las piscinas estaban super sucias, no recommends para nada este hotel.

Family_with_children

10/10

Exceptional

26 May 2026

Sarah

We have stayed here several times. We enjoyed our time at the pool, the breakfast was delightful, staff is friendly and bubbly. The price was affordable. Loved the aviation decor in our room. This place has a happy vibe.

Family_with_children

10/10

Exceptional

26 May 2026

MINH

Quick and easy check in and the free breakfast was great. Buildings were older but the rooms were updated.

Partner

6/10

Pleasant

25 May 2026

Sarah

Neat location, but quite rundown. Room was spacious and convenient, but grungy. Musty smelling room and furniture, non-functioning mini bar sink, moldy closet that had been leaking, keys to the room demagnetized several times.

Partner

6/10

Pleasant

25 May 2026

Sonny

The hot tub was closed and very dirty. Pool was dirty. The breakfast ended at 9 am so we were never able to experience it due to leaving before it started and returning after it ended. 9 am is early to end breakfast.

Partner

10/10

Exceptional

25 May 2026

Ruben

We like this place. It has what we need

Friends_and_family Family

6/10

Pleasant

25 May 2026

Rick

The AC was broken in our room.

Partner

6/10

Pleasant

25 May 2026

Alison

Typical hotel breakfast.
Hot tub didnt work our entire trip.
Waterpressure was great in the shower however be prepared cause your getting wet to turn the shower water on.

Family_with_children

4/10

Poor

24 May 2026

Michael

I was surprised to find the hotel to be a series of redecorated airforce barracks. By and large, it was a well maintained and pleasant area. What I did not know was that I had to park the equivalent of 2 blocks away from check-in, as it was a busy holiday weekend. my room was another equivalent of 1-2 blocks away. I had to drag luggage all his distance. There was no elevator (I am 74 and at this point, I was exhausted). The room was quite nice. The bath tub area had stretches of very visible black mold, and as I am treated for mold allergies, this distressed me. The very old tub had no grab bars, no anti-slip strips, and was, not to exaggerate, extremely slippery and dangerous. I had to place a towel on floor of tub to prevent slipping. After shower, I found that the restaurant was closed (6 pm). The neighborhood is light industry, nothing but a rare fast food outlet. Nearest residential neighborhood was clearly impoverished, nearly devoid of businesses on streets. I was hungry and tired, in a town not familiar to me. I left and went back home to San Francisco.

Self

10/10

Exceptional

21 May 2026

Ronald

I was very impressed with how clean the room was. It’s been updated. The staff was very good very professional to work with. Honestly the only concern I have is that they do not have elevators. Makes it a little bit difficult for people with problems to maneuver to the second floor. There was a disability elevator, but it wasn’t working. But overall, I was very happy with the choice and it was good value for my money.

Self

4/10

Poor

20 May 2026

Robert

Very spread out property. Two stories with elevator. Had to carry luggage to second floor.

Partner

6/10

Pleasant

20 May 2026

Shantileigh

The graveyard front desk person I apologize I do not remember is name, but he was really great and extremely thoughtful. I went to my room and the AC was up all the way. It was freezing in the room. I turned the dinosaur thermostat to warm and figured it may take sometime to warm up and I called down to the lobby and asked for extra blankets. This gentleman said “absolutely” and he would bring them right away. At which he did since the heat didn’t seem to be catching up an I fell asleep it was fine. The next morning I was freezing and had to work I work remotely. But it was fine with the outside pretty warm. The room was not the best but nowhere near the worst. The sink had a crack, there was small awkward window right at chest height. So I felt a little better today strange when I used the shower lol

8/10

Excellent

18 May 2026

heather

I checked in after midnight due to a late flight and the man working was the most beautiful soul to meet that late in the evening. He offered extra blankets to make sure I would not be cold and made sure I knew how to get to my room. 5/5 stars for him.
Booking on the app I went for the best priced room which ended up being a king bedroom suite, the bathroom was dated and had a light that even when off hummed which was obnoxious. The room itself was also old and dated. For the price and cleanliness I’ll give this a 4/5.
Breakfast options are far better than many of the mainline similar price point hotels. They put pepper in their food (I’m allergic so that is my own issue that was annoying) but they have a nice spread to choose from aside from bad coffee. 4.5/5
Some of their solo rooms, not suites would be nice to get as a cheaper room on the app and I’d go back & stay in one of those rather than the suites but their older dated suites show up on here for cheaper than their updated double bed rooms. It’s interesting how this hotel charges more for 2 beds and others don’t. I’d pay for a room with 2 beds to save on space and less cleaning of a larger suite but their older/dated larger rooms with single beds are cheaper than the small rooms without amenities but 2 beds. This is lost on me. I don’t manage hotels so I’m not rating this, just adding it as a comment or thought.

Self

10/10

Exceptional

18 May 2026

Deborah

This was a great choice for a hotel. It was clean and comfortable. We got breakfast free every morning while we stayed and it was quiet and peaceful. The room was clean and they supplied shampoo, conditioner, and body wash. Also lotion and bar soap as well. It was very nice and they even have a laundry room that you can wash your clothing that is available.

Partner

10/10

Exceptional

15 May 2026

Jessica

Super convenient!

Family

8/10

Excellent

14 May 2026

Irene

Room was surprisingly clean and spacious for an older location. Breakfast was ok - they pass out vouchers. The front office is difficult to find at night, weird peppery layout and not enough lighting outside!

Family_with_children

10/10

Exceptional

13 May 2026

L Ray

Amazing Experience!!! Staff was incredible. Will definitely return soon for a Stay!!! God Bless!!!

Lester McQuillon

Self

10/10

Exceptional

13 May 2026

Nikki

Wonderful stay, thank you!

Partner

10/10

Exceptional

09 May 2026

Michelle

Rm was really nice. This is our second time here. We had the 2 bedroom suite this time. Just wished there was more kitchen stuff like plates, glasses, silverware to use. Breakfast always a plus. Good selection.

Family

10/10

Exceptional

09 May 2026

Forrest

M’keo was awesome. I do wish the property offered more food and beverage options beyond breakfast (which was delicious).

Partner

6/10

Pleasant

09 May 2026

Jeffrey

I normally get a room here while doing my medical treatment and so I come here for some relaxation and recouping but the first time I stayed it was extremely cold and I mentioned it to the front desk and I was offered extra linen. OK however the second time same thing, it was extremely cold you couldn’t adjust that thermometer. I slept in my clothes all night. The rooms are clean staff great breakfast is good as well, however I no longer indulging bar beverages overall it was a good thing. My main complaint is the thermostat it was freezing.

Self

4/10

Poor

08 May 2026

Carlos

The room was cramped with furniture. No gym. Decently priced, but for a just a little more probably would have been better to just go somewhere else with better amenities.

10/10

Exceptional

07 May 2026

Forrest

Everyone — from the front desk to housekeeping— made it awesome. The quality of breakfast has also really improved. And, finally, a special shout out to M’keo at the front desk for making my stay especially delightful.

Friends_and_family Friends

10/10

Exceptional

07 May 2026

Sandra

The breakfast was great.

Partner

8/10

Excellent

06 May 2026

Cynthia

Breakfast was frsh and the staff were friendly. The bar felt comfortable

10/10

Exceptional

06 May 2026

Blane

This was perfect. Clean, quiet, comfortable and had a hot fresh delicious breakfast.

8/10

Excellent

04 May 2026

Michael

The room was nice. Sort of military grade, but it was OK. Temperature was warm and we could not find the Thermostat. Elevator was broke so we had to use Stairs we are luggage. Which could have been rectified if we would’ve got a unit on the bottom since it did not look like all the units were filled. They did have an electric charger, which was cool. The Bartender at the office officer Club was very helpful and we had a good time there.

Partner

8/10

Excellent

03 May 2026

Cassandra

So the room itself is very small and quaint. The area around the hotel looks a little rough but the hotel itself is well kept and has great security.

The pros, great value. Room was very clean and perfect for a quick one night stay. Water didn't take forever to get hot. Area was very quiet.

The cons, the mattress was not comfortable. You could definitely feel the springs beneath, but it's not the worst. The room doesn't stay dark as they have shudders instead of curtains. Also, the bed itself isn't fixed to the wall/frame. It will move and it will be noisy.

8/10

Excellent

02 May 2026

Nancy

Complementary breakfast minimal. Nice tub in room but no drain stopper. Pet fee excessive. Grounds, setting very pretty.

Pet

10/10

Exceptional

02 May 2026

STACY

G99d l9cation. Comfortable and quiet

Friends_and_family Family

10/10

Exceptional

01 May 2026

Madonna

Breakfast

Friends_and_family Family

8/10

Excellent

01 May 2026

Morgen

Breakfast was good and staff was friendly and responsive.

Friends_and_family Family

6/10

Pleasant

01 May 2026

Christina

A nice stay on the property. I believe its an old navel/military base. Its clean and quiet. I was not satisfied about the style of our room as it seemed like it was a room for a disabled person hence the big shower with a chair in side and rails next to the toilet. It wasn't a problem but I wish I was aware to see if I could have a regular room. It was also a bit confusing on the map to get to the room as I didn't know it was inside, the map made it look outside. I also was going to pay at the front desk with apple pay but they did not have that. Staff was nice and the bar seemed nice although we didn't use it

Partner

10/10

Exceptional

30 Apr 2026

Nikki

This stay was wonderful, as I had a much better room. Thank you!

8/10

Excellent

28 Apr 2026

Edward

Overall very nice. With a kitchenette, there was nothing in silverware, plates, napkins, tissue, paper towels or anything like that. Maybe that is unreasonable to expect there would be anything other than clean bare cupboard and mini fridge. It also had a comically tiny “dining table” (I am assuming that’s what it was?). Maybe 2 feet long and a foot wide?

Partner

2/10

Poor

27 Apr 2026

Jeremy

This place was so annoying to say the least. Old appliances (microwave from 1991), shower head sticking really far out of the wall... All of those things I don't care so much about when it comes to the big issue. THIS PLACE HAS NO ELEVATOR. If you have a lot of luggage, any kind of boxes, or anything heavy it sucks so much. Also if you're disabled I wouldn't even think about it. We had about 20 cases with us each roughly $20 that we had to lug up and down a tiny staircase each day as they had no rooms on the bottom. Also the staff sounded so annoyed when I inquired about a bottom room on the second day. They even have a wheelchair lift but it doesn't work so no luck there. The breakfast was exactly the same as any other hotel out there, basic sausage, biscuits, waffle machine... nothing special, just overall annoying and I will be happy to stay at another place next time.

Business

6/10

Pleasant

26 Apr 2026

Anil Kumar

Room was with kitchenette but no vessels/plates etc were provided. No dish washing liquid or scrub was provided.

6/10

Pleasant

26 Apr 2026

Mary

It was ok

Partner

10/10

Exceptional

26 Apr 2026

Betty

The only thing I was uncomfortable about, you HAVE to eat in their dining room. And someone watches you to be sure you don't take food to your room.
But otherwise it's a perfect setting, perfect everything.

8/10

Excellent

24 Apr 2026

Carol

this is my go to hotel. Only negative this stay was no early check in and breakfast changed to 7 vs. 6:30am and we stay here for early morning sports events so 7 is too late and no take out food. i am ok with no giant plate out but with a 7am breakfast we either didn't eat or had to eat on the road. kitchenette wasn't stocked you have to ask for it to be delivered.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Lizeth

The rooms need some updates but it served its purpose and it was clean. Staff was nice & accommodating.

4/10

Poor

22 Apr 2026

Lindsay

Unfortunately there were two very large but thankfully dead bugs in my room. It just made me question the quality of the cleaning process and also how recently the room was cleaned. One toilet would not flush fully. There was a TV in each bedroom but no remotes to use them, so they were useless.
Free breakfast but the quality of the food was not great.

Friends_and_family Family

8/10

Excellent

22 Apr 2026

Arthur

Great breakfast and staff. Over all a great stay.

Family_with_children

6/10

Pleasant

22 Apr 2026

sandra

Our room had a dripping shower and a sink that was backed up. We would have to wash our hands very quickly so that the sink wouldn't have a clog because the type of sink basins used are not deep to begin with. The beds either have broken support or are too soft causing discomfort. We would wake up not feeling rested enough to start the day.

Business

2/10

Poor

21 Apr 2026

Baylie

Hot tub closed down, rooms tiny and not what they seemed, no elevator, rooms old and felt uncomfortable. Did not resemble pictures online

Family_with_children

10/10

Exceptional

20 Apr 2026

James

Great breakfast and friendly staff. The lobby was a little difficult to find at night in the rain upon arrival.

Partner

4/10

Poor

20 Apr 2026

Carla

Rooms need some remodeling. Trim work and new paint. Soap dispenser in shower was broken.

Family_with_children

8/10

Excellent

19 Apr 2026

Michelle

Location was good and near many restaurants and stores. The breakfast was very good and had a lot of selections from hot and cold items. Room suite was very clean and roomy. The bed was very comfortable. Had a great stay and will be back.

Family

10/10

Exceptional

19 Apr 2026

Crystal

Breakfast was great! Room service was great! The room was nice and clean !

Family_with_children

10/10

Exceptional

17 Apr 2026

Nathan

Great place

Self

8/10

Excellent

15 Apr 2026

Peter

Good breakfast. Easy drive to airport.

Partner

10/10

Exceptional

14 Apr 2026

GARY

Heard the breakfast was great, had to miss it due to flight change

Partner

10/10

Exceptional

14 Apr 2026

Ilse

The breakfast was not delicious but it was fully stacked so I was able to have oatmeal and fruit.

Self

10/10

Exceptional

13 Apr 2026

Kenneth

Everything was top notch.

Self

4/10

Poor

13 Apr 2026

Kelli

Not particularly healthy food. Very greasy overall.

8/10

Excellent

12 Apr 2026

James

Nice safe quiet place

10/10

Exceptional

02 Apr 2026

Craig

We had a nice and peaceful stay at the Lionsgate hotel. The room was s

2/10

Poor

01 Apr 2026

Nikki

This is a sleazy place, be careful if you stay here.

6/10

Pleasant

01 Apr 2026

Doris

I was disappointed that The pictures on the site dont match the room i was in. It was older room, while clean. Wasn't what i was expecting.

Partner

8/10

Excellent

01 Apr 2026

Snezhana

Clean room

10/10

Exceptional

29 Mar 2026

Lindsey

Rooms are clean and super cute. I always stay here with my family when I come to Sacramento. Lots of good Mexican and Chinese food within a short drive. They also have a great breakfast in the morning until 9.

Family_with_children

6/10

Pleasant

27 Mar 2026

Katie

I’ve stayed at this hotel twice now, and both times I felt safe during my stay, which is always a top priority. That said, the surrounding area isn’t the best, and it does seem like there may be some long-term residents on the property.

On the positive side, the staff has been consistently friendly and welcoming at check-in, which made the experience smoother. The rooms were clean during both of my stays, which I really appreciated.

One downside is that in the building I stayed in, there was no working elevator, which could be inconvenient depending on your needs. Overall, it’s a decent option for a short stay, especially if you’re looking for something affordable and clean.

Family_with_children

10/10

Exceptional

26 Mar 2026

Xingyu

The room is clean. They provide good breakfast options. Parking is almost occupied but you can still find a few spots during the night. Parking is free.

Family

6/10

Pleasant

26 Mar 2026

Amr

The AC was too loud and didn’t function effectively. The pillows were uncomfortable, and the breakfast was average.

Family_with_children

6/10

Pleasant

26 Mar 2026

Jennifer

The bed was so hard, it made my back and hips hurt. The bathroom is missing a plug for the sink and bathtub which was concerning. Also, most hotels have a list of the TV channels or there is a guide button on the remote , there was neither in this room.

Pet

6/10

Pleasant

25 Mar 2026

Staci

The hallways smelled weird. However once in your room it smelled nice. No comforter. Just a thin blanket with sheet on top. Could hear the road traffic. Breakfast was watery powdered eggs and very thin gravy with biscuits.

Partner

10/10

Exceptional

25 Mar 2026

Yanick

Clean room Business-friendly Staff are great

Business Family_with_children

10/10

Exceptional

23 Mar 2026

Wendy

EXCELLENT PLACE!

8/10

Excellent

23 Mar 2026

Keisha

Breakfast is amazing, bed.. not so much.

10/10

Exceptional

22 Mar 2026

Amy

Pleasantly surprised! Great value, nice restaurant, and clean, safe surroundings.

Friends_and_family Family

2/10

Poor

21 Mar 2026

Soheila

I had a very disappointing experience at the Lions Hotel restaurant. From the moment we were seated outside, the service was extremely slow, even though the restaurant was not busy at all.

It took quite a while for our server, Juan, to even come by to take our drink order, and the wait continued for both drinks and food. What was most frustrating was how long it took to get something as simple as ranch—I asked for it and it took about 10 minutes to arrive. By that point, I had already finished my meal, so it was completely pointless and I ended up leaving it on the table untouched.

In addition to the slow service, Juan came across as pushy and somewhat rude when we asked for things. Instead of making the experience better, his attitude made it uncomfortable.

Another concern was the noticeable lack of security. There didn’t seem to be any staff presence monitoring the area, which made the environment feel a bit uneasy and not as safe or well-managed as it should be.

Overall, the lack of attentiveness, long wait times, poor customer service, and lack of security really took away from what should have been an enjoyable dining experience. I expected much better and unfortunately would not return or recommend this place based on this visit.

Family_with_children

10/10

Exceptional

21 Mar 2026

Don

Fantastic

10/10

Exceptional

21 Mar 2026

Sarah

Friendly staff

Self

10/10

Exceptional

20 Mar 2026

Jeff

This hotel was a pleasant surprise and a real hidden gem, as it turned out to be the repurposed former Air Force guest rooms at the old McClellan Air Force Base, giving the stay a fascinating layer of military history with buildings that still carry that vintage vibe. The room itself was wonderfully quiet, spotlessly clean, and genuinely comfortable exactly what you want after a long day while the on-site Officers Club restaurant and bar stood out as a highlight, offering great food, a fantastic atmosphere, and that classic club feel. Plus, if you’re into aviation, the nearby Aerospace Museum of California is an absolute must-visit, packed with super cool historic aircraft and exhibits just a short trip away, making this a peaceful, comfortable spot with unique character, excellent dining, and easy access to cool sights. Highly recommended!

Partner

10/10

Exceptional

18 Mar 2026

khurram

4/10

Poor

17 Mar 2026

Sonya

Room was dirty…furniture was very worn and dirty. Coffeemaker was terrible. Staff at check in was not friendly at all or knowledgeable. Website says there’s a local gym that hotel guest can use she knew nothing about it and did not offer to find out the information for us.Carol in the restaurant bar was great! Very friendly and helpful.

Partner

10/10

Exceptional

16 Mar 2026

Encarnacion

Elegant in a funky, retro way with the old buildings, and modern decor. Feels dignified and historic. Tue airplane murals on the walls excited my husband, I kinda liked the retro crystal lampshades. Made for a quirky visual combo that somehow worked. Loved it there! It's an old military officer's base, pretty cool.

Partner

8/10

Excellent

16 Mar 2026

Deborah

Everything was lovely. The front desk person could have been more helpful, but overall I enjoyed my stay.

Self

10/10

Exceptional

16 Mar 2026

Jonathan

Service was great, and the lady at the front desk was very helpful. Definitely would be staying there again.

Business Friends

10/10

Exceptional

16 Mar 2026

Angel

Everything was good.

Friends_and_family Family

2/10

Poor

16 Mar 2026

James

This property was run down. No working elevators, breakfast was good though. Don't trust the pictures on here. Room was falling apart.

Partner

10/10

Exceptional

15 Mar 2026

Sunny

Nice clean and quiet place and great breakfast

Business

6/10

Pleasant

15 Mar 2026

Jeffrey

I informed the manager that I was medically ill and I was checking in to get some rest. I was immediately met with some disrespect from the receptionist that checked me in that’s how I ended up talking to the manager,once I got to my room, I fell asleep and I woke up and it was 11:30 PM and I needed something to eat. Everything was closed nearby. I didn’t want fast food and I ended up going to a local store that was open I purchased the frozen chicken burrito which I really didn’t want, but I needed something to eat. Upon arriving back at my room, I went to heat up the burrito and the door was locked on the microwave. Once I set my burrito in and tapped three minutes the door had a LOC. Display on the front of the microwave. I tried several times to open it and before breaking it and jeopardizing keep my deposit. I called the front desk and the clerk showed up and he was really helpful. However, it took him a while to replace the microwave because he had to assist individuals at the front desk as well as go find another microwave in a different room so my microwave didn’t get switched out till 1247 a.m. that’s when I finally got the chance to finish heating up my burrito and eating it which by that time it was 1:35am I informed the manager about my situation and my inability to get sleep and all she was able to do in Her words was give me a late check out. In my opinion I felt like she could've comped me an extra night
Thanks for nothing.

Self

10/10

Exceptional

13 Mar 2026

Renee

Loose faucet in bathroom but everything else was fantastic.

Friends

10/10

Exceptional

12 Mar 2026

judi

The location is very quiet and clean. Their breakfast room was clean and you could eat on the patio, near the pool.